Absolutely incompetent company. Jorge inspected a dock door for us and said he would email us a quote. He took the broken motor with him and never emailed an estimate. After two weeks of calling he finally sent an estimate. When we didnt approve the quote because it was double the price of another company he ignored another 8 calls and texts messages asking him to return our motor... eventually he dropped the motor back off 6 weeks later. I asked to speak to ownership and he said that he deals with all complaints. It felt like he was keeping the motor hostage to get the work. He was incredibly rude. It would be hard to believe that he is actually the owner of Midway overhead Door.