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Dollar General
5518 W Chicago Ave, Chicago, IL 60651, United States
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Dollar General
Comments
Pe
Review №1

They have a wide selection of just about everything immaginable, and a food section to rival some grocery stores. Parking lot access through the alley on Chicago. From Central, its easier. Right next to several bus stops as well.

Ni
Review №2

The young man that worked at closing time was very rude and unprofessional... He seen me walk into the store he said he was closing... I grabbed some laundry detergent and came right to the front... He said we closed I cant ring you up and I said you seen me come into the store he said well we closed I said its only 9:03pm he said so what... We closed I said you are suppose to wait until the store is clear... He said oh well and Thats when I started recording him and he seemed to not care and was very rude and disrespectful... What type of service is this because it is clearly not customer service

Ce
Review №3

Im just going to flat out say that this place is dirty. The floors are dirty and they look like they havent been mopped nor swept in weeks. Theres old gum stains on the floors and dirty tissues and things as well. The carts are old and dirty too. This place needs to be CLEANER, and more ORGANIZED! During the pandemic, youd think that this place would be squeaky clean. Please do better and find people that will clean this place from head to toe. Its not safe for customers or the employees. I only gave this two stars because some of the employees actually do their jobs.

Li
Review №4

Your store manager is the sweetest Ive meet yet shes always the same, attitude never changes/ works the cash register.

Ju
Review №5

So clean and easy to walk through . They also have nice deals.

Ap
Review №6

This Dollar Tree never disappoints. Im always happy with the cleanliness & the different varieties & brands. I recommend this Dollar Tree highly.

Ja
Review №7

The store was in good shape and the employees are very helpful

Cy
Review №8

I like this location because it is quick and easy to pick up small items. The shelves were a bit empty today. I had to settle for generic brand sugar.

No
Review №9

Seems to be unorganized, Everytime I go in there there is boxes & racks of stock every where. The workers are helpful if something is asked if them but they mostly just talking to each other in the aisles why they take their time putting up stock.

Ne
Review №10

Young black girl with glasses at the register, RUDE!!! again ppl that only come to work for the check vs those who like their jobs and know how to treat customers.

La
Review №11

It was OK, they carry a lot of cleaning products for the house and a lot of snacks for movie night at home

Ko
Review №12

Very poor and run down! No Managers available, no staff! Its just sitting there! Not the best location! Seems like the company doesnt care!

Ca
Review №13

Great service, great people, great products

Ma
Review №14

This place is always dirty, merchandise on pallets. The manager dosent know how to talk to people. They are charging for bags even if you have a Ebt card. Because they are running low on bags.

Ki
Review №15

Great place shop at..

My
Review №16

Good employees and great service

Ch
Review №17

Just started visiting dollar generals and I think they are great, definitely better than family dollar and gives dollar tree a run for their money.

Yv
Review №18

The workers are courteous. The store is lighted and always stocked with dates items. You find what you need at affordable prices. The parking is great . In and out every time I am there no waiting in long lines.

ri
Review №19

Workers sit on the phone while the line get long. They need to hire people that wants to work.

Al
Review №20

The store was not quite the most organized, and the shelves are quite baren- but it gets even better. The environment feels crusty and the debris in the air was thick, but great prices!

C.
Review №21

Love it has what I want. Always can find what I need. The customer service is beautiful. So friendly and polite

Tr
Review №22

The employees are really helpful .. (Most of the time)

Ge
Review №23

Got everything except AAA batteries, great store except for the fact that it seems like the only people that wanna work or like to do his or her job at this particular store is the manager, the cashiers however good they may be arent knowledgeable at all about the merchandise and have no idea if they have it or where its located!!!

Lu
Review №24

Usually pretty well stocked. Aisles r usually clear. There items r reachable (Im short) some stores stock merchandise too high!

Sh
Review №25

A variety of products. Decent customer service. Convenient location.

Er
Review №26

I pretty much just come here to load cash onto my NetSpend card. Other than that, staff is very busy accusing people of shoplifting....so I keep my business very brief with them

Pa
Review №27

The store was disarrayed, to much merchandise in front shelves needed to organize and restock, freeze as well.

Sh
Review №28

I mean.... its a dollar store. You can find pretty much anything. Be sure to check expiration dates. You know they sell Black folks anything.

Cl
Review №29

Great prices Good Nasal/ Decongestants Store Brand Name.

La
Review №30

Great staff. Store always clean. Just need to be more tidy.

St
Review №31

Because I can find what I be looking for in and out very easy move around nice prices

Sa
Review №32

Good shopping

So
Review №33

I like to go here when i need the things i run out of. The cashiers are really nice but the manager that works in there has the worst attitude i have evre seen.

ze
Review №34

They do not practice social distant

Ke
Review №35

Not bad for the west side. Its much cleaner than the one on Laramie and monroe and the employees treat you and talk to you like your a human being. they need to just close the one on Laramie and monroe. Frfr.

An
Review №36

Need no staff everyone was just standing in the one Iowa everything is so disorganized the lack of communication

be
Review №37

Great deals on dollar items.

tr
Review №38

They were friendly and fully stocked

Yv
Review №39

Dollar General could have been a lot better, they were out of a lot of stuff!

An
Review №40

Nice place

ch
Review №41

My favorite place all time you get a good price for everything

Bl
Review №42

The store is dirty and junky. I stop in just to get a gift card and the clark informed me that it was by cash only, i had never heard of that before do to ppl dont carrys cash on them anymore and just last week they didnt say that.

Vi
Review №43

The store is very well stocked. The employees are very pleasant. The prices are great.

Ma
Review №44

They have great prices, especially on food and household items. Very reasonable prices on items throughout the store.

Li
Review №45

Hey its nice for me sir me very nicely respectfully

CA
Review №46

Visited, I was just running in for snacks, didnt have time to walk around but I will visit again soon.

Ro
Review №47

Love shopping and couponing at this store the prices are very affordable. Especially if you live on a set income.

Ca
Review №48

Theres never enough cashiers! And the manager attitude is a negative---

Da
Review №49

Nice staff, store is looking better than it did before. Neighborhood is terrible so please be careful.

De
Review №50

We need a better big box store

Me
Review №51

I visited this a few time it us to be a mess! They have really cleaned it up and the employees are much more on top of things! Way better now!

Qu
Review №52

Staff is ok not the best. Place a lil run down

Je
Review №53

Service with a smile and additional assistance in locating items

Ja
Review №54

Have a great selection @ descent price.

Br
Review №55

Frequently uderstaffed, meaning it can take ages just to buy a few things because the lines get long. Staff doesnt seem to care about anything, have no sense of urgency whatsoever. Also you have to leave your bag at the front which I dont feel comfortable doing as the staff is so careless.

ch
Review №56

Didnt feel comfortable in store or neihboorhood......

De
Review №57

Its a good place to shop in the neighborhood.

Be
Review №58

It has good price

Fr
Review №59

I love shopping at dollar general but this particular store cashiers are ALOT SLOWER then other stores.

Do
Review №60

Not a big inventory

La
Review №61

YOU CAN FIND WHAT, THEY ARE VERY HELPFUL.

An
Review №62

Big variety of items to chose from for a low price

Go
Review №63

Cool wen u by the neighborhood but lines be to long and only one register be open

Bu
Review №64

Everyone is always helpful and friendly!

Za
Review №65

I was able to find slime materials

Yv
Review №66

A store close by that you can run in and pick up a few items. Staff is always nice.

Ch
Review №67

Poor customer services and l not a lot to choose form.

FE
Review №68

The staff needs to work on the poor lighting and cleanliness of the store. Things just need to be more organized!

Pa
Review №69

Everything is not s dollar but in general they have items that are hard to find. Name brand product at discount.

de
Review №70

Good service

Sh
Review №71

Good store, staus pretty stocked .

Ju
Review №72

Nice customer service

Li
Review №73

Good 🛍 experience

Da
Review №74

Hate the staff here everyone seems to hate that they have a job there

Cr
Review №75

Wonderful

Cy
Review №76

Horrible management although the other employees seemed great and friendly...just horrible management and the shape of the store and unorganized inventory definetly show poor management

Al
Review №77

The staff of this store was extremely helpful.

Ad
Review №78

Manager and customer service is below average!!

An
Review №79

At one point 15 people in line I have no idea what the Manager was doing. Waited 17 min in line Awful

te
Review №80

Place is always dirty, shelves not stocked but the staff is friendly!

Je
Review №81

Cause u get ur dollars worth when u shop at dollars general.

Dy
Review №82

We went in here to see if they selled some stickie notes

Br
Review №83

Love the dollar general

Ev
Review №84

Great place for last minute items

Ju
Review №85

Great costumer service

ja
Review №86

Really empty and dirty

Li
Review №87

Damn near everything you need for a very cheap price. Always hiring too

Ca
Review №88

Wish the store was bigger other then that awesome

Ot
Review №89

Its open and somewhat cheap.

Ra
Review №90

Bought a can of bug spray and the nozzle was broke and I accidentally threw my Receipt away and they had no more on the shelves and couldn’t get my money back

De
Review №91

Great prices and a wide variety of products

Ju
Review №92

Dirty and unorganized, workers are friendly.

Ro
Review №93

Too much clutter of boxes one person is working with a line of 5 peoples and to high.

mo
Review №94

Ok

Pe
Review №95

Things I need and dont need to go far away

El
Review №96

Store is definitely to clutter and staff is rude and unprofessional 💯

Bl
Review №97

Slow

al
Review №98

I went in to get some personal items for for my daughter and the store manager ask me to hold my book bag at but unfortunately my book bag I use for my personal items as a purse Ill let them know I have personal items in the air and Im not leaving it behind the register the store manager constantly following me in the store for me to leave my book that made me feel really uncomfortable and treated me as a thief when I shop in the store all the time I think customers that constantly shop in that store you should remember so this is a customer that they lost made me feel like I was a thief I left and I went to Family Dollar and I found out that their policy is not to hold bags

Ke
Review №99

Cheap store, not everythings a dollar but still considerably discounted.

Ha
Review №100

Decent selection and price point

Information
95 Photos
100 Comments
3.6 Rating
  • Address:5518 W Chicago Ave, Chicago, IL 60651, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 773-943-7222
Categories
  • Grocery store
  • Beauty supply store
  • Discount store
  • Dollar store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
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