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The Basement
4723 S Ashland Ave, Chicago, IL 60609, United States
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The Basement
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Pr
Review №1

My Shirt Came Out Pretty Decent. They Had Me Highly Upset Due To The Fact That They Did Not Have My Shirt Ready At The Exact Time N Date They Told Me To Come Back For It At. I Literally Had To Wait A Whole Extra TWO HOURS Just For Them To Finish. I Was Not The Only One With This Problem Either There Was Such A Long Line Of Upset People. They Were Also Pricey. DEFINITELY WOULDNT RECOMMEND THIS PLACE TO ANYONE If They Don’t Want To Get Played With.UPDATE: I GOT A REFUND THE NEXT DAY ! The Pics On My Shirt Weren’t Done Correctly It Was Starting To Peel!

Ba
Review №2

They are pretty good. Expect a long wait for ordering and picking up. My shirts werent ready on time, but luckily I already anticipated that happening. Good work though.

Li
Review №3

This Place Just Made Me Highly Upset. I Had To Wait Two Extra Hours Just Because They Didn’t Have My Shirt Ready The Same Date n Time They Told Me To Pick It Up At. This Was A Risky Place Because I Had Already Put Half The Money Down On My Shirt The Same Day I Ordered Just For Them Not To Have It Ready & Try To Play Wit Me Telling Me I Could Leave & They Would Call Me To Come Back For It . Thankfully I Didn’t Leave Because They Most Likely Would Not Have Called They Were Desperate To Leave Because It Was Past Their Time Already. There Were Also More People In There With The Same Problem.

la
Review №4

This place is don’t make no sense. They tell you your stuff would be ready on this date and time but then it’s not. My order was suppose to be ready at 430 and it wasn’t. As Im STILL WAITING on my stuff. This lady come in and her stuff was suppose to be ready the day before and it wasn’t. Mind you it was a R.I.P item. They didn’t try to give her her money back or anything. They act like it was her fault why her stuff wasn’t ready. This is a dangerous game they playing with people especially those who lost someone smh. I would never come here again.

ch
Review №5

I WOULD NEVER!!!!!!!!!!!!! GET A T SHIRT MADE HEAR AGAIN........ THE ARE SO UNORGANIZED TOLD ME IT WAS GOING TO BE 2DAY AND IT WAS A WEEK N turned out to be a week n 4day smh just to let you guys know n a spot the next door over do the same as them go their

me
Review №6

If you want to get good quality work,,this is the place to go 👍🏽💯😊..Ive been very pleased every time Ive gone here.

jo
Review №7

My shirt wasn’t ready at the exact time and date of pick up. They rushed my shirt I wore for less than a hour the very next day and the picture on the back of my shirt RIPPED ! I’m not satisfied with this place .

za
Review №8

No good customer service, and work is just cheat and noth worth buying from here.

Li
Review №9

Went in to a long line that was backed up because they charged a lady card twice the police was called an everything some of us just walked out an never was able to get or shirts made make sure y’all double check your card use cash only if you can

Ar
Review №10

Very helpful received my order in a timely manner

Al
Review №11

Nice place to get your custom t-shirt. Great customer service. They do fantastic airbrush work 😁

Me
Review №12

They full of stuff

Lo
Review №13

They did a great job on spray painted shirts made from a picture for fathers day. Shirts were ready same day. Good customer service even though they were busy. I will return

Ch
Review №14

Took almost 3 weeks for me to receive my shirt. It was ordered for a party which had come and gone. Once I realized how delayed it was, I emailed twice to cancel before it shipped and no one ever returned the email. Quality of the shirt is fine and it feels soft- just wouldn’t suggest it if you need it within a few weeks

No
Review №15

Very very good prices are very good good store

Sh
Review №16

THEY WAS HELPFUL FUNNY COURTEOUS AND I LOVEEEE THE SHIRTS BUTTONS AND BANDANNAS THEY DID OF MY SON THANK YOU

Au
Review №17

Very kind and helpful staff. Helped me out in an emergency situation.

Ga
Review №18

This place is THE WORST!!! I placed an order 4 days ago that was scheduled for pickup yesterday. Knowing that you are likely to wait HOURS on the day of pickup, I decided to come a day later and be there when it opened at 10:00. At 10:00, there was no one there to open the store. I waited, asked about the opening time and got nothing except, theyre on their way. After 11:00, they opened and I STILL had to wait! They couldnt find the shirt, because they have no organization or system in place,b so dude was just randomly looking they bags for my order 😳😡... Needless to say, its now 12:00 and my event is an hour away and begins shortly. They are overpriced and inefficient!! NEVER AGAIN! Save yourself the headache!! HORRIBLE!!!

Ke
Review №19

Great place, great customer service as well

Da
Review №20

Super quick turnaround for some CUSTOM birthday goodies! We will be back!

Mi
Review №21

Great shoes high quality and different styles but u will pay up to $250 a pair or more worth it I got a very nice pair 😘

Je
Review №22

Helped make a custom hat for my birthday, and turned it around very fast!

Te
Review №23

The Best Tshirt Custom Made Store Ever!

Pr
Review №24

Been going here for over 10yrs excellent service

To
Review №25

Got my anniversary t-shirts made there love it they are very professional and I love shopping on the top level also they always get me right

La
Review №26

The taylor Harvey is one of the best in town, shutout to him n his professional skills.

Ch
Review №27

They have deals. They are reasonably priced. They have a fast turn around rate. What more can one all for!!

SY
Review №28

You can all your shirts and mask made with print

tg
Review №29

Love them they designs be hot and prices are great

Be
Review №30

Great t shirt shop...love it

C
Review №31

Needs better customer service

Ma
Review №32

This was the worst experience ever.

Do
Review №33

They messed up the design for my shirt after I made sure the day I placed my order I made it clear the type I wanted. Rude and multiple people complaining about there order not being right

Da
Review №34

Its aight I liked it

DA
Review №35

I always buy my work dickies from here and the girls are great, nice

Ce
Review №36

Great place to shop for all your Graphic Design, Clothing, Airbrush, Tailor, and Custom Needs!

cr
Review №37

More help needed long wait.love the shirts

mo
Review №38

They make the best t-shirts.

Je
Review №39

Its big but not much selection good for emergency last minute casual clothing. Nothing dressy

cf
Review №40

Went there to add some pizzazz to my Members Only jacket. For $40 they hooked me uppppp💃🏾💃🏾!!! (Hopefully) Ill be returning soon to get something done to a basic hat I just bought.

Co
Review №41

Ive been going to them for years,Keep Up Da Good Work!!!T.O.😙

Ti
Review №42

Completely disappointed with the service I recieved, instead of turning business away because they are too busy..they will cram you in and mess up your order, I waited an extra 40 minutes pass my pick up.time just to find out my order was wrong! had to wait until they corrected it which put.me beyond late to my event! I have been going to the basement since I was in 8th grade with my mom, I am 25 and I will not be returning back

io
Review №43

Very cool fair prices

la
Review №44

The t-shirts are well designed been going here since my children were small over 30 years... the wait can be long but its worth it.

Jo
Review №45

Had to give one star to make mY comment The new employees are horrible. My family has been coming here for a while and never had a problem. I came yesterday spent two hours trying to just order my shirt since the guy attending me talked more than doing his job. I left with the shirts suppose to be ready at 630 pm yesterday. I go today at 1230 just in time to go to the funeral which is in northwest suburbs to my shirts just having a picture and no air brush. I ordered 5 shirts two which were specifically mine werent done. They tried to get me to change to vinyl though I paid for airbrush. The owner then tells ne that the man will be there by 130 so I waited the 45 min and he never showed. New estimated arrival time is an hour. Already missed the viewing and now missing the burial. My husband come back an hour later to just get the shirts at least with the pictures and now they can airbrush though he called before getting them and Antoine told him the airbrush man was not gonna be there. So now he waited 30 more minutes paid full price for something they were late on and messed up. Obviously to make ne happy but they were not sorry they couldnt give a discount nothing. Its so sad. I will never come back.

Lu
Review №46

I went ahead of time, a day before to return the following day for pick up. The whole thing that I wanted was totally the opposite of what I wanted done. Keep in mind that this was suppose to be shirt done for a deceased family member which has alot of sentimental value to me and many others. I am soooo disappointed on the new employees and employers that they have now. And instead of making a new shirt all they did was paste more paint over it to re-do it. Looks nasty and all caked up of paint. I wont be going there again.

An
Review №47

They did an amazing job on my dress

Ma
Review №48

Perfect pack like hell

La
Review №49

I needed some buttons for niece deceased granduncle and the was Jimmy on the spot

Da
Review №50

Need to be more clean . But reasonable price

D
Review №51

My bday shirt was dope af 💯

Sh
Review №52

They made my shirt amazing

My
Review №53

They made these shirts and jackets and they were airbrushed and it looks so dope.

Am
Review №54

If you need a custom made shirt this is the place!!!!

Me
Review №55

Best shirt ever

Ak
Review №56

They cheap asl tho ofn

Lo
Review №57

Order placed a month ago still not complete

be
Review №58

Cheap prices Great quality

Ba
Review №59

Talk about over priced cheap quality t-shirts

Da
Review №60

It was Good Serivce

De
Review №61

UNF GANG ENT

An
Review №62

Its a nice store to shop at

An
Review №63

Well taken care of

La
Review №64

Too slow

ni
Review №65

Like the stuff they got. N they make shirts

Ms
Review №66

The short unprofessional kid at the front should be fired before he comes in contact with the wrong person and gets himself hurt or worse

Ly
Review №67

Great place to shop

Av
Review №68

Nice prices

Sp
Review №69

Nice mall

Al
Review №70

Very unprofessional Im outside said I to get In the website says 10 am doors open n yet no one will let me I til 1030 but heres where it gets better only certain customers can get in b4 1030 n not others !

Ta
Review №71

Prices too high

Ro
Review №72

Day one family all the time

De
Review №73

Nice clothes

Ta
Review №74

Great

Mi
Review №75

Just too busy

Lo
Review №76

They sell everything

ja
Review №77

Prices are a little high

Ni
Review №78

To crowded

Ro
Review №79

F.R.E.S.H.!!!

Wa
Review №80

Unorganized

Yo
Review №81

Too Hot!!!!!

Sa
Review №82

A mi encanta comprar ahí, siempre encuentro lo que necesito .... y mas para hacer los grafitis en las camitas o lo que sea...

Information
15 Photos
82 Comments
4 Rating
  • Address:4723 S Ashland Ave, Chicago, IL 60609, United States
  • Site:http://mybasement.biz/
  • Phone:+1 773-247-5559
Categories
  • Custom t-shirt store
  • Screen printer
Working hours
  • Monday:Closed
  • Tuesday:11AM–5PM
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:No
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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