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Ro
Review №1

Dr Kevin McClellan performed a comprehensive eye exam on this senior citizen. He was thorough and focused. He gave me continuous feedback while performing his diagnostic procedures. Putting me totally at ease. After completing his examination he gave me a detailed analysis of his findings and thoughts. I took his prescription and picked out a new pair of glasses. I now am wearing the most functional pair of glasses I have ever had. Thank you Dr. McClellan for being in my life.

An
Review №2

I understand this is a doctors office, but you would expect one to also have decent customer service. Dorothy is one of the rudest humans I have ever spoken to.

Li
Review №3

Everyone was kind, friendly and helpful.Dr. Sullivan is a great doctor and has a great bedside manner.Vicki and Mitchell and Lori were very sincerely friendly and warm and helpful.I highly recommend this group of eye professionals and their staff!

Jo
Review №4

I’ve been going to Dr.Sullivan’s office for years. They are kind and compassionate and always professional! I’m always happy that I see Vickie when she takes me in and gets me ready for the Doctor she is super kind sweet and very professional it’s always a joy to see her and the rest of staff!!! Best eye doctors and staff!!!

Ba
Review №5

Renee was most helpful and accommodating as she worked with me. She did not rush me into making decisions and offered helpful suggestions. I am especially impressed that she takes pride in her work and pays attention to details. She deserves a big raise!

Ai
Review №6

Visited Dr. Ethington’s office for my Mom’s cataract surgery follow-up. Surgery went well, both eyes are doing well…Yeah! Thank you for responding to my many questions and explaining options in great detail.Special mention at today’s visit goes to Matt the technician, he was extra helpful with my Mom who is in a wheelchair, he was very professional and patient as he took my Mom through her examination! Matt made the visit enjoyable and easier for her. Thank you very much!

Be
Review №7

Kezia was very helpful solving my question about my Medicare payment for my visit. She resolved it quickly and sent me a letter with the phone number to Medicare to call and correct my info in their files.Problem resolved, quickly and in a friendly manner. It was great to call and speak to someone and have the problem resolved. Thank you for your friendly service.

Ti
Review №8

Had one run in with this office and it was not a pleasant experience. The lady was extremely rude and snotty.

Na
Review №9

The office ladies in the optical area are outstanding! With every visit they are pleasant and helpful and thorough and move things along to help you get done what you’re therefore. Today I worked with Dorothy all I know is outstanding because she helped my daughter with contacts for the first time and was so gentle and patient and now my daughter is so comfortable putting her lenses in. I cannot say enough about all of these women in this area who make your visit to the eye doctor very pleasant!

JO
Review №10

I have been going to the office since I was a child and have always experienced confidence that I was receiving the finest quality medical care and attention from the earlier doctors I saw, through the current doctors. Dr. Dougal is my regular doctor, and her care is exceptional. Every concern is addressed, and time is taken to offer the best way to proceed when necessary. As important as the doctors are, the rest of the staff is top rate. A professional group in every aspect. Your care is their priority.In the past I have gone to outside sources to obtain my corrective lenses. After my last visit I went back to the optical shop connected adjacent with the office. The shop has an extensive array of frames to fit any style, and the staff is very helpful in helping you choose not just something fashionable, but will suit the needs for your prescription. I was properly fitted, was informed about all my lense options, and was able to decide what it was I wanted and best fit what I needed. Renee, the optician, did a wonderful job with my new pair of glasses, making sure the fit and my clarity was in focus.With everything I recently experienced from my last visit, I am seeing clearer and able to read the finest print with no effort. I am completely satisfied with all the care I receive here from everyone, and I would recommend this office to anyone who cares about the importance of their vision.

Th
Review №11

My experience was absolutely phenomenal! I worked quite a bit with Renee Coleman and her service was second to none. She was extremely caring, kind, and went above and beyond for all of her patients. She made sure each patient was taken care of and was helpful answering any and all questions.

Ma
Review №12

The entire office staff is professional, patient, knowledgeable, and kind. Excellent service from the sweet ladies in optical department and the amazing techs to the highly skilled doctors! I would highly recommend this practice to anyone looking to maintain their eye health on a routine basis.

Je
Review №13

Let me start by saying I would give this place 10 stars if I could.For years I went to Americas Best before coming here and it was a huge positive change when I eventually switched over.Dr. Ostoich is by far my favorite doctor Ive ever had. Hes funny, kind, talkative, and truly takes his time to explain everything that he sees and what it means for your eyes. He is incredible!I also absolutely love all the kind receptionists and workers who always make me feel welcome and cared for.Switching over has been the best decision Ive ever made for my eye care!I would highly recommend anyone to come here for their eyecare needs. They will definitely take incredible care of you!

Ka
Review №14

I had a great experience with Dorothy. Dorothy was professional, knowledgeable and kind. She explained in detail my contact lens purchase. I was impressed how quickly I received my contact lenses. I also appreciated Dorothy’s follow-up call to ensure I was satisfied my my contact lenses.

ma
Review №15

Dr. Sullivan and the entire staff are professional, kind and helpful especially the ladies in the Optical Dept. I would definitely recommend this Medical office to my friends.

To
Review №16

Doherty was excellent, very professional. She explained everything very well and made sure that I was completely happy with my decision before leaving the office. This is why we have been a returning customer for over 12 years now!

Lo
Review №17

Everyone was fantastic. Appointment on time. Dr. Sullivan explained everything where I understood what was happening. I would definitely recommend this site on Talcott.

Cl
Review №18

This is the only place my wife and I will have our eyes examined at! The Doctors and Staff are always pleasant, helpful and knowledgeable. The exams are thorough and everything is explained to our complete understanding.

JB
Review №19

Dr. Brent Ostoich was so wonderful. It was a delight to talk to him. We had a truly pleasant and interesting conversation during the exam.The eye care staff were terrific as well- they went above and beyond to help me find the frames I wanted.I would highly recommend this practice.

Pa
Review №20

My grandma is Polish and has a hard time understanding and speaking English. They have a few girls there that speak Polish and were happy to translate for her. The doctor was quick but very informative !

Pa
Review №21

I have been going here for many years and I am satisfied with all of the doctors in the practice. They are very knowledgeable and always address all of my concerns. The staff is also very helpful with finding appointments that best fit my schedule.

Pa
Review №22

The staff, technicians and doctors are amazing. I have had a few eye problems and they have taken care of every one of them with kindness, courtesy, compassion and always professional. I highly recommend them for any eye problems. They are GREAT!!!!!

Ha
Review №23

So I scheduled appt got to my appt was told no appointment was schedule bcuz of $24.00 balance from 4 years ago which I never received. Stay away receptionist rude. My credit is 838 wat his your credit score receptionist ?

Mi
Review №24

You feel welcomed immediately. Selection of glasses are great!

Pa
Review №25

Spoke with Dorothy once and she has an attitude. Would not recommend this place to anyone.

Jo
Review №26

Service is great, Renee had me in the perfect pair of glasses in minutes. Manufacturer shipped the wrong lenses, she had me replacements in one day

an
Review №27

Everyone is super friendly, the people there know exactly what they are doing, just an overall great place to be in.

Ge
Review №28

We have been coming here for many years, and it is always a pleasant experience. Thank you for what you do! ;-)

Ju
Review №29

The staff is so friendly! They go above and beyond to make you feel comfortable.The doctors are very thorough.

St
Review №30

Renee was exceptional and very knowledgeable with what we needed.

Gr
Review №31

I have a very bad astigmatism. Their optometrists specialize in contact lens fittings and knew exactly what I needed. The frame selection is great.

Ma
Review №32

Very professional. Highly recommend.

Al
Review №33

She made me feel comfortable!

St
Review №34

Fantastic service !!!!!

Te
Review №35

I went here for an eye exam. The entire staff is very nice. I had the opportunity to work with Dorothy and she was terrific. She is very knowledgeable and extremely helpful. Would recommend.

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