user
Foot Locker
219 S State St, Chicago, IL 60604, United States
Appearance
Foot Locker
Comments
de
Review №1

The staff was very nice I stepped one foot in the door and three people ask did I need help. They doing something right I bought four pairs of shoes.

Le
Review №2

Great customer service and a great selection

Lw
Review №3

Its hit or Miss here. Mostly miss. Its not that they have poor selection or anything. EVERY SINGLE shoe that I love isnt stocked in my size. I can never find a size 12 here.

Ni
Review №4

They had a pop up of a black owned brand, which I was not expecting, and the quality of there clothes(GratitudeChicago) were great!The footlocker staff is very helpful as well.

el
Review №5

This location does not practice social distancing and allows way to many customers in the store. The manager (woman) was very kind and support helpful. But overall this store is way to pack with people.

Os
Review №6

They always have great selections and good help when your in a rush

Jo
Review №7

Came in Saturday Feb 20th around 1:30 Taylor looked out on the Uptempo and the manager I regret not getting his name had the answers I needed and as someone who also has been a manager in clothing, I was quite impressed and found the Footlocker I will recommend to people’s and will continue to shop at. Maybe some personalized service . But that’s just a recommendation I make to any big business as the trend is looking. That’s a freebie that’ll make any salesperson on comish some extra dough

Na
Review №8

Have tried for two days various times and NO ONE answers the phone! Wanted to order Nikes Go FlyEase sneaker but I’ll just forget about it!

Ma
Review №9

Good location, bad staff. They dont care about the customers.

Te
Review №10

Didnt have my size in nothing I picked out and the staff are all over the place

Ph
Review №11

Dear Foot Locker,So many of your stores were vandalized, looted and/or suffered arson this year 2020. Im sorry. It was very unfortunate that happened, it must had been very scary. I hope and pray the very best for you. Peace on earth

Po
Review №12

The girl who answers the phone is very rude and seems like she has an attitude, Im an elderly women and I was just calling to get questions and it seem like she was rushing me off the phone. Get people who wanna work.

Mi
Review №13

Never close on-time. 3rd time coming before closing time and they were closed. Ridiculous.

Ja
Review №14

Staff very helpful. Shoe manufacturers need to make more shoes for girls/women!! Girls have to buy boys shoes

MA
Review №15

Young people had a GREAT time!

Jo
Review №16

Great location and very helpful staff. I was looking to buy air force ones and this was the only location that had the shoes. I called in and they were able to hold the shoes, which was the last pair available, until I could get to the store a few hours later.

Si
Review №17

You sell me the 10.5 and gave me the 9.5.This is so bad.

Am
Review №18

This place doesnt exist anymore

To
Review №19

Closed. Please stop showing its open signs removed and spent a good hour traveling to get there.

Af
Review №20

Pretty average sized selection.

Gh
Review №21

The male employees there are great. They gave good energy they know their stuff and will help you with anything. But the lady store manager is rude everytime we come in she doesn’t greet us barely even acknowledges us and gives us the side eye. If it wasn’t for how cool the male employees there I wouldn’t come there

Ke
Review №22

This place was great! I came in looking for some running sneakers and all of the employees there were professional and welcoming. One of them showed me their selection of running shoes and even struck up a conversation about a pair of cool converse shoes. Great experience, would come again.

As
Review №23

I Googled spongbobs house from Michigan and a stupid foot locker popped up...

Da
Review №24

The staff is very helpful and have helped me to purchase multiple pairs of Chuck Taylors for my kid and a great pair of Brooks running shoes for myself. Ill keep going back to this location because of the convenience and great service.

Ne
Review №25

Team was super helpful in picking out birthday gifts. But Reed went especially out of his way in helping me find a shoe option for a good friend of mine with an odd size. It meant a lot he loves the air Maxs. That again Reed.

Da
Review №26

They are great here. Some hustlers that know about shoes. All great employees.

Hu
Review №27

For everyone saying it’s closed open your eyes it moved across the street! 🤡s

Wa
Review №28

MJ is super helpful when it comes to fit and feel of shoes. Hes very knowledgeable. I would recommend him, and On The Run. Especially if you have foot, ankle, knee, and hip discomfort, start from the ground up, with the right fitting and supportive shoes. Run, dont walk, to On The Run, and ask for MJ. By the way, the rest of the staff is great too.

De
Review №29

I loved the service! What made it really great is when service was slow and a cashier, I forget her name: her name was on her chain and she had really long pretty gold nails, and her skin is really smooth and dark, but while she rang me out we laughed about so much in the little time and she was so friendly and funny. Id recommend anyone to shop here, such great, efficient service. The staff is so polite and gets the job done!

Ev
Review №30

Truly some hoops to dunk on. More like a warehouse than a house. But, sure. 4 stars

St
Review №31

As soon as I walked in the front door I was helped very quickly and was soon trying on a pair of basketball shoes. Now the store was very nice but the music does not appeal to all people and was really restricted music with swear censors and was really loud also many things were very overpriced. Service was good except for the checkout was weird because only two cash registers worked with things from the house of hoops however those places also worked with standard foot locker products over I was satisfied but the experience could be better.

Ma
Review №32

Nobody ever wants to sell me anything here.I feel like I am being profiled because I dont dress like most of the customers. I like to buy basketball shoes to wear to the gym but I can never get any help here. This is the closest shoe store to my house so sometimes I will go in to see the newest colors. I do this before I go to a store further away, such as Finish Line, where I get treated like everyone else.

Je
Review №33

Very clean and so well set up. Their customer service is a definite 100% the 2ppl that assisted us was extremely helpful and patient. I will definitely be coming back.

Li
Review №34

My Fiance took public transportation to the store on 219 S. State. Purchased a pair of Air Max gymshoes for 110.00. Gets home and pulls out shoes to show me. The shoes that he was given were dirty and had been worn. He goes back to return the shoes and was told that they had to check the camera footage to make sure that the sales clerk didnt look at the shoes. He will never return to that store again. Didnt even give him a coupon for his troubles.

Am
Review №35

Reasonable selection, seemed more like clothes than shoes though in my opinion. But overall got the shoes I was looking for, recommend checking the store website before making the trip there.

Ma
Review №36

Love this store they always have my size.

Bl
Review №37

They had what I needed, the staff was very helpful, Ill be back!

An
Review №38

There are some well known brands of shoes here. I looked around but did not like any of them.

My
Review №39

Friendly staff and for us Australians, staggeringly good prices! Theyre probably perfectly normal for US residents, though.No problems getting the shoes I bought replaced when they turned out to have a manufacturing defect.

co
Review №40

Good Customer service. Nice men selection, not many clothing selections are shoes for women

Le
Review №41

It was all good tha young lady was very friendly in during here job.

Ma
Review №42

Good selection of shoes and brands. Covers your basic apparel nicely and the staff are helpful

Fr
Review №43

Nice store, good selection. Everyone is friendly and helpful. They dont carry wide sizes so if thats what you need dont bother.

Sk
Review №44

Online exchange made super easy with the help of a great young lady that showed me different options until I was satisfied.

Ba
Review №45

Great Foot locker . Nice selection of all types of shoes

Ji
Review №46

Loved the store and the staff. They took really good care of us.

Ro
Review №47

Had some cool stuff, bought a few things...

Je
Review №48

They have so many important employees here. All of which are much too busy to help us seemingly unimportant customers... This makes me wonder, is Footlocker no longer commissioned?

Ja
Review №49

This place has more variety of any shoe ive ever seen .alot of shoes to choose from. The staff here were very helpful and ill definitely go back and shop here again soon

De
Review №50

No comment. But my stop at Footlocker was cool

mi
Review №51

Mens shoes are somewhat organized. womens shoes are at the back corner, organized by cuteness, not function/sport designed for.

Pa
Review №52

Kendall helped me and showed patience and i will be going back

om
Review №53

The stuff here is pretty nice, sometimes you get the best things on clearance sale for a very cheap price

St
Review №54

Good customer service and variety of shoes and clothing

la
Review №55

I got the shoes I wanted & they were at on sale even though they werent marked as a sale item

p
Review №56

My son loves this store so much that he dreams of it

Je
Review №57

I never shop here the sales associates are often not helpful and just ignore me till I start grabbing products. Store comes off very homophobic . Have experienced this over years of stopping into this store.

Do
Review №58

Best footlocker Ive ever seen

Sm
Review №59

Big store with the smallest selection ive ever seen.

So
Review №60

Manager that helped me was great. He was very professional and helpful.

Ch
Review №61

Terrible store and terrible management. Tried to return a pair of Jordans for different pair of Jordans and not only would they not allow, they were extremely disrespectful. Managers yelling across the store to me telling me that not allowed and just total unprofessionalism. When I asked to speak with store manager he was outside messing people watching and messing around with other employees and would come in to address my concern. I went out and talked to him and he was extremely disrespectful and dismissive. He said I could come back Monday to initiate exchange, but he hoped that the shoe would be available in my size so that they wouldnt have to accommodate me. Talk about disrespect. Nothing worse than 30-40 year olds who still work in these stores going on power trips.

Vr
Review №62

Excellent customer service. courteous and helpful

Ma
Review №63

Its the most friendly place to be in. Also, they have really great shoes

Re
Review №64

Sales person Ely was helpful with no pressure sales

Ch
Review №65

Friendly staff and a HUGE variety of shoes to choose from! From Nike, Vans, Adidas, Timberlands, Converse, Jordans and much more! There is also athletic gear and sweaters for kids, adolescents, and adults! 👞👟👕

La
Review №66

Its clean. They got lots of 2017 bad ass sneakers

ni
Review №67

I MEAN THEY HAVE REALLY NICE SHOES THERE I CANT BELIEVE IT

Lo
Review №68

Must go there and a very big store 3-in-1

Wi
Review №69

Havent been to a proper shoe store in years. This place has more shoes, than I could ever need.

Xy
Review №70

Foot locker hva great buys sometimes but the workers are very friendly.

Sa
Review №71

Good collection. Discount offers almost everyday

Ne
Review №72

Got a ticket which had me waiting for 4 hours for a pair of 12s & ended up with a sorry there was a miss communicatin response. Dont get what is the point of the ticket system which is a fraud .

Ki
Review №73

No just no dont go there if youre looking for good service 2/10 of there employees were actually nice and working. Asked if I could try on a pair of shoes and one Ghetto A** employee said no, And brushed me of so she could flirt with a customer, Second I was trying on 2 shoes and said Ill go with the first. The lady working there said ok and she put them up front, I get there to check out its the wrong pair. Price went from 75 to 115 I said These arent the ones she got mad at me and said But you said these ones which I didnt ok. Rolled here eyes, snaped her neck and walked of. So I buy the shoes & go home only to try them on the next day and see there not the right size. I told her from the beginning size 7.5 which was the first size she gave me to try. To busy being DISRESPECT & RUDE she got the wrong box instead of 7.5 I got a size 9 Thanks so much really!

Ch
Review №74

The management is horrible at this place! I think the managers name is tony...he didnt want to give me my money back because my jacket didnt have a tag! When I damm well bought it from here and even an employee told him that... and the employee said that tony was saying in the mic that I might of stoled it from a different footlocker and because he was black. Management is racist every time he sees a black person with a bag he think theyre going to steal!

Bu
Review №75

My favorite store

De
Review №76

Great shoes always got what I want

Ya
Review №77

Cordial staff prompt service

C
Review №78

So many shoes! I love to look at all the new styles!

Ma
Review №79

Good price and excelent staff.

Jo
Review №80

Great service!! Look for Jaime, great help

Bo
Review №81

It was ok .

De
Review №82

Great experience and excellent customer service

b
Review №83

Always friendly service and so many options!

Ji
Review №84

Large selection and very helpful.

Pa
Review №85

Good shop have all sports collection

Mr
Review №86

Foot locker always have the shows you need. Sometimes service isnt the best..

Bo
Review №87

VERY NICE AND PROFESSIONAL ATMOSPHERE!!!

al
Review №88

Lots of nice shoes to choose from and great staff

Ra
Review №89

Decent shoe selection. Friendly staff.

L.
Review №90

Good inexpensive merchandise, the employees are pleasent..

Mi
Review №91

Elexis was very friendly and nice.

Tr
Review №92

Great selection of shoes!!

Ro
Review №93

Nice selection of sporting apparel

Sk
Review №94

Good ppl good service

Pe
Review №95

Great selection for all your activities

al
Review №96

I lobe to go to footlock to buy my pairs of jordan shoes.

Ka
Review №97

Very friendly & helpful staff!

Is
Review №98

Good selection, good prices

Tr
Review №99

Never will go there again.

ma
Review №100

Weak customer service, but I figured that to be the case since they probably know youre not buying any shoes since theyre priced stupid crazy.

Information
64 Photos
100 Comments
4.2 Rating
  • Address:219 S State St, Chicago, IL 60604, United States
  • Site:https://stores.footlocker.com/us/il/chicago/219-s-state-street.html
  • Phone:+1 312-957-9038
Categories
  • Clothing store
  • Shoe store
  • Fashion accessories store
  • Sportswear store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations
  • ZARA700 Michigan Ave, Chicago, IL 60611, United States
  • Forman Mills4520 S Damen Ave, Chicago, IL 60609, United States
  • Vince106 E Oak St Fl 1, Chicago, IL 60611, United States