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CPR Cell Phone Repair Chicago - West Peterson
1956 W Peterson Ave, Chicago, IL 60660, United States
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CPR Cell Phone Repair Chicago - West Peterson
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Os
Review №1

Great place been coming in here for years they are honest people and always have reasonable prices highly recommend them and very friendly people

Je
Review №2

Excellent service......workers are very informative ...would come back again

An
Review №3

Dont get scammed by these people! Walked in with a software issue and came out with hardware issues. Broke both cables of front facing camera and home button and not accepting their own fault. Walked out very disappointment. Never again! Be aware of this place! Shame one the manager who said Let god decide what is right and what is wrong.I also might add that they misplaced a couple of screws! Very unprofessional.Ambient light sensor not working (claimed to have been fixed). Noticed a screw missing for the vibrator module and it seems that vibrator module is swapped with a non-working one. This place is... Disgusting!

Ju
Review №4

Really great service! I called for a quote to get my phone screen fixed, and they remembered me when I came in later and gave me the same quote as on the phone. I’ve had other places inflate the number they quote on the phone and change when you go into the store, but this was an incredibly affordable, fast option! My phone was fixed in less than an hour. Highly recommend!

An
Review №5

Came here to get my iPhone XS Max fixed. Adam helped me and was incredibly friendly and professional. Service was very well priced and very fast! Now my screen is good as new. Would recommend to anyone.:) Thanks Adam!

pa
Review №6

My phone insurance through Sprint/Asurion refused to fix my charging port because I also had a minimal crack on my screen. The staff at CPR fixed the charging port on my LG V40 no problem even with a cracked screen. While the insurance company wanted $270 to replace my phone, I paid only $80 to have the issue perfectly repaired at CPR. The employees were super friendly, accommodating, and professional. I absolutely will be back the inevitable next time I damage my phone. Cant recommend enough.

Ch
Review №7

Friendly and honest. I would strongly recommend. Thanks you!

Ma
Review №8

Hands down the best place ever. I was in town on business and my cell fell off a 3rd story balcony while I was on a zoom call. They transfered ALL my data to a new phone quickly and got me up and running. Thjs place is amazing.

Ma
Review №9

They cut my SIM card down to fit my new phone. But they also have a decent selection of phones, there were four or five other cases just like this. When I walked in another customer was picking up their newly fixed phone. Fast service, super nice guy

Ke
Review №10

These gentlemen appeared very knowledgeable about cell phone repair, and we were very satisfied with their help. They were good at explaining, patient with iPhone beginners like us, and I am very likely to go back there again if we have a repair issue.

Ap
Review №11

I have a (somewhat) faulty refurbished iphone -- every so often the camera lens pops out on the back and these dudes are always really cool about helping me glue it back down. Highly recommended, everyone who works here is really nice and VERY understanding about how clumsy I am with my phone!

Ka
Review №12

They do it all. The owner and brothers are software engineers. They can handle I phone issues and they even repaired my blue parrot wireless ear piece. Blue parrot said it would honor my warrant but it would take 7 weeks to get it back. I took it to them they re soldered my charger port and now it works

Th
Review №13

They are awesome! Quick service, awesome prices with quality work! Go give them a visit. Now!!!

Aj
Review №14

My visit was quick and hassle free. The guys that operate this place are friendly and knowledgeable. I was having issues with my charging port and they got it done in 30 mins.

Je
Review №15

I went in for a screen repair on my iPhone. I told them I just needed the phone to do a backup. I went back to get the phone and it completely reset and erased my phone. They said they had never seen anything like it. I called Apple and they told me that happens every time a phone screen is replaced. This business doesn’t have the knowledge to properly fix and inform their customers. I will never to back.

sa
Review №16

Best guys in town in cell phone repair store that Chicagoans can go to. I buy all my cell phones here, fixed my laptop last week, cheaper than buying a new one. Fast and professional services. Highly recommended.

Jo
Review №17

I have had great service and have returned several times. Khalid helped my son when he needed a cell phone repair. They were patient and had great prices. When my cell phone was stolen, I went to them first for a new one...offered me a great deal on an iPhone and helped prepare it for use with my cell phone provider. Love these guys! They are the best!

Li
Review №18

Great job with great service! I highly recommended this place.

Ja
Review №19

These guys are the best every time I come for anything from screen repair to a charger purchase it’s always fast great service!!!! Today it was a screen repair that only took 20 mins or less!! I will continue doing business with them in the future!!!! Thank You CPR

Ch
Review №20

The best cell phone repair shop Ive ever been to. Friendly service, good prices, high quality work, absolutely perfect.My phones back had its paint peel during a battery replacement (which I wouldnt even consider their fault in the slightest), and they offered to replace it when they get a new back in stock, for free.While waiting for the battery to be replaced I noticed the staff were always ready to greet customers, accurately answer any questions, and they were never anything less than affable.Definitely my go-to phone repair shop going forward!

La
Review №21

They fixed my broken LG cell phone in 1 hour. Great service, great guys. Thanx.

Ry
Review №22

Super fast, really nice dudes — did a walk in for a camera casing that popped out on my iPhone, they were very transparent about the cost and I walked out with the housing fixed in like 15 min. 👍🏻👌🏻

Bo
Review №23

Anas the manager was great, fixed my iPhone screen in good time and was very professional. Great customer service too. Will definitely patronize again.

Mi
Review №24

LOVE this place! The best customer service-friendly, professional, and I trust them completely. Twice now I’ve brought in my iPhone after the Apple store told me there was absolutely nothing they could do to help me. Both times it was fixed here, good as new. These guys are amazing, HIGHLY recommend!

Sh
Review №25

Amazing price! Amazing service! Fastest service ever!! It’s kind of crazy! Highly recommend this place for fixing phones! Super nice people. So satisfied that my phone feels brand NEW!!

Ta
Review №26

I broke my phone 2 days ago and I’m going out of town so I really needed my screen fixed. I called and they were so helpful and so nice! They were able to get me in and out in less than 45 minuets. They were so nice and let me check over my phone a million times. I highly recommended this place if you need anything fixed or even if you need a phone they got you!

Al
Review №27

Broke my screen on my Iphone X brought it in and they were able to fix it within 20 min! very pleased with the service and most of all the affordable pricing. thought i was definitely screwed with it being a newer phone but not at this location. thanks fellas for everything. will be back for all my device repairs!

Al
Review №28

I was able to get my iphone fixed quickly and adequately. The staff was extremely helpful and pleasant!! In addition the guy even gave me a great deal! I highly recommend.

Ti
Review №29

Got my iPhone 7+ screen fixed at a little under the market price. The repair shop is located on the 7th floor of a building so it was nice to walk in and have a nice place to wait, although in my case and I imagine for all others who visit this place, there wont be much of a wait at all. So thats pretty great. The whole process essentially was walk-in, hand my phone over, spend 5 minutes on logistics, come back in an hour, pay for my phone, get my phone. Hopefully I wont be back again but if I did, Id see myself coming here.

Ah
Review №30

Great guys! Went to 3 different places and finally they were able to fix my phone. Fair prices and they are friendly. Will be back again. Thanks Kal!!!

Ka
Review №31

Anas was awesome! Had my iPhone up and running in a couple of hours with a new battery and screen. Good as new!

Je
Review №32

Anas and his team are professional, kind, and view you more than just a dollar figure. They want their customers to be happy and work hard to be fair and take pride in their work. Go here if you have a choice for getting your phone repaired!

Iz
Review №33

Organized and fast service. You guys are the best.

Sa
Review №34

Friendly service, good price to fix an hp laptop screen. It looks like new. Thank you, Anas!

Ki
Review №35

Great repair service and prices. Phones are getting more expensive, will be on more of an agenda these days to keep my phone as long as possible. This place was great, conveniently located and seems to be a well run shop.

Ja
Review №36

I was referred by a friend who had recently gotten his phone fixed. I dropped my iPhone and broke the screen along with the display it seemed. I took it to them and I can say I was very pleased. The guys here were very nice and were able to fix my phone same day at a very fair price. Definitely recommend them to anyone with a phone issue, they definitely know what theyre doing.

ja
Review №37

A cut above on customer service. They stand by their craftsmanship .I have been here 3 times each form my iPhone 5 screen. They replaced it for me and each time I have brought it in they have fixed it free of charge. Better than warranty. I am not a family friend of the owner or anyone in the company just a satisfied customer. Thanks guys. - James

Re
Review №38

Customer service was top notch, quality of service was great. Highly recommend

Ro
Review №39

Best place to replace your phone screen! Have used them multiple times now and never had a problem. Dont go anywhere else.

Fi
Review №40

My iPhone shouldn’t be functioning after the amount of water damage done to it, but CPR not only fixed it, but gave me a discount on a new case. Great guys and a great business.

Ti
Review №41

Cellphone repair of a HTC U11. The screen was cracked and I brought the phone to CPR for a repair estimate. I received a fair estimate, left a down payment for the repair (screen was special ordered). Heres why I give them 5 stars. A problem arose when the screen was being replaced. CPR took full responsibility; new part was ordered immediately; prompt repair made the next day with no additional charges! OUTSTANDING professionalism (upfront and honest) and friendly customer service, too. I feel like I have brand new phone!

M.
Review №42

Very rude!! I called in to ask if they fix ps4 and they said yes bring it in now for me to check. They didnt inform me they would charge $30 for diagnostic. Then they said it would cost $80 to fix it without even knowing what was wrong with it. Other places didnt charge for diagnostic I just choose this one because it was nearest to me. He was very rude on the phone. Do not recommend this place to anyone!! No costumer service and to me anyone who charges a flat right on anything is fishy! Other places quoted me if USB port it would cost $50. Shame as I read good reviews.

Mu
Review №43

Awesome people to do business with. Friendly customer service that is knowledgeable about the product & the service that they provide. Reasonable prices & great repair service. Highly recommended!!

Be
Review №44

Great service, very knowledgeable and helped to repair my keyboard in under and an hour.

Al
Review №45

I have had the same iPad repaired twice with a cracked screen. Great customer service. Great prices. They aim to please!

Ka
Review №46

Dropped my iPhone 6S Plus last night and the screen was completely inoperable. I called several places but they didnt have the screen in stock. I then called 1st Comm and they had it in stock. Went to their store and had a great experience. Friendly guy took care of the repair in 30mins. The screen looks and functions great. He gave me a 1month warranty too. Id recommend them to anyone in the area needing a phone fixed. Thanks guys.- The guy from Texas

Iv
Review №47

I would love to be able to leave a better review but I have called this location seven times today and each time it rings and the call is answered, it is immediately disconnected.

Mo
Review №48

Very friendly and fast service I love it .

Ma
Review №49

I needed fast service for reasonable fee. Very professional and quick service! Will be coming back!

Se
Review №50

A friend of mine recommended me to get my phone fiexd. So I went there few months ago and they fixed it. Very nice a helpful!

Ne
Review №51

They are less then 1 star. Horrible horrible unprofessional place. This place should be shut down.

Ki
Review №52

Great service, great prices, great work in great time frame. I have gone to other places but havent gotten the service that I have gotten here. I have been here several times and will not go anywhere else.

Si
Review №53

Great service! I will definitely come back for future phone repair service.

Pr
Review №54

Very friendly, attentive, fast service. This is my new go to place for cell repair and supplies!

So
Review №55

Fantastic experience here. Had a shattered iPhone screen/lcd which they fixed in less than 20minutes. I highly recommend.

Br
Review №56

Sent my phone in for repair. Cheap safe and the guys there are really helpful. Repair done in one day. Cant wait to get it back. Will update when I get my phone back

Er
Review №57

Great service and very friendly staff. I went in because the speaker on my phone wasnt working. At first we thought I needed a new speaker but after ordering the speaker and opening up the phone for install, they found out it was only some dust packed away that caused the problem. They did a deep clean and returned my phone free of charge!

Ro
Review №58

Over priced...

La
Review №59

My iphone 7 plus was ran over by a few cars which demolished the screen and they fixed it for under $150. I’ve had my phone for a couple of weeks now and I have to say it works like new.! My iPad screen was cracked in like 20 different places and they fixed it for $85. They didn’t try to sell me anything in addition to what I asked for, just straight shooters, so I’m giving them a five star rating.

He
Review №60

Peterson was extremely punctual and fixed my cracked screen quick! Definitely would recommend to everyone!

Mi
Review №61

Absolutely outstanding service and experience. Had an IPhone repaired as promised, with friendly and courteous service. Would return and recommend to all.

Je
Review №62

1st Comm was excellent! I emailed them through Yelp for a quote to fix my shattered iPhone screen and they got back to me within 20 minutes. Got a quote for well below what other places had quoted me and WAY below what Apple would have charged. Went right over and they replaced my screen in about 25 minutes. Anas (the owner) was very friendly and explained everything. He even had a quick look at my girlfriends phone and gave her options for fixing her bent phone.Very professional and friendly! Will definitely recommend to anyone needing their phone repaired!

Ta
Review №63

Went above and beyond to help repair my cell phone screen. Awesome job, Thank You!

Ka
Review №64

Disappointed that they dont carry and wont order the part needed to fix my tablet. Theyre limited to their own supplier, such a waste of time. Next time, Im going straight to YouBreakIFix!

Li
Review №65

These guys are the best. I had my screen replaced several times. Great customer service, and the job is done quick.

sa
Review №66

Magicians! Phone had weird internal screen damage and these wizards had everything fixed within half an hour. Pricing was far below what Ive paid at similar repair places. Customer service was on point. Highly recommend if you are in need of phone repair.

sa
Review №67

Thieves guys be careful, when you give your phone for repair. They will change the batteries and what not. I had worse experience with this guys, my lock button was not working so I gave them to fix it they were very friendly very nice fixed it absolutely but my mic started giving trouble then I went there like two times they couldnt fix it later I my friend tried to fix it and shockingly he found that they put the duplicate battery in it. I went and asked in the shop they said they might have done it by mistake wait what really ? Later what not they literally screwed my phone I can not use it now. I am not sure why they did this but I found out because my friend opened it in front of me other wise if I didnt open the phone then I could have went to them for battery repair again, I am glad that I found out the truth about them bleady thieves who stole my battery and screwed my phone for good.

Jo
Review №68

This is the place that cell phone businesses go to to buy and get their cell phones repaired so you know it’s the best in the USA!!!

Vi
Review №69

They replace my Iphone 7 screen for 110 $. The quality of the screen is very very low, and it freezing a lot.They didt want to change it to another one or refund my money back, so I ended up to change it at apple store for 149 + tax. So if you want to replace your screen just dont go there. Go to apple pay 50 more $ and you will be very happy

Sa
Review №70

They fix my phone in 30 min, while 3 other stores said they need 3 days.. best professional cellphone repair in chicago

Wa
Review №71

Good service but scratched my cell phones screen in the process

vi
Review №72

I was happy with the quick and helpful service. My iphone 7 looks brand new!

ST
Review №73

Outstanding service. Peace of mind for our daughter at Loyola. Our daughter was undergoing a very difficult time being away from home and broke her phone. We could only communicate by email and it was extremely stressful for everyone to not be able to talk to her. I called CPR and there was no answer but I got a text from Anas almost immediately thereafter. I asked if he could fit her in today and fix her phone and I described the situation. I cant say enough about the peace of mind he gave me with sending multiple texts not to worry and he will take care of her and she would be calling me soon. I sent a taxi over there to get her and she texted back within 30 mins of the taxi pick up to say her phone was fixed. 5 STARS....this wasnt just business as usual. This was an owner who took this on personally and wanted to help. Thank you from the bottom of my heart! You are a business with heart and went above and beyond.

No
Review №74

Anas, the manager, is highly capable and honest person. He provided me with a cheaper alternative that the other store did not know how to do or was not willing to do. He provided me with an upfront pricing and did not charge me extra when the problem turned out to be more complicated.

Me
Review №75

They can fix anything my son phone dropped in the lake and they where able to fix it.

St
Review №76

I dont know why other cell phone repair places are even in business. The power button on my Motorola phone broke and I was turned away from 4-5 different shops in Chicago - only one of those stores had even seen my phone before. This was the first shop that knew what my phone even was and they fixed it the same day for a fair price. Its rare to be impressed in this jaded age but this place seriously impressed me.

An
Review №77

This płace is wonderful. Very profesional and Great service

Gi
Review №78

Anas and Khaled were very attentive and professional. Anas stood behind their work- when a new battery they had replaced went bad in the first few months, they took care of it. That is how to ensure repeat and future business as well as referrals. Thanks guys!

Sa
Review №79

Prompt and kind service! Came in with a shattered screen and malfunctioning charging port, and now my phone works like a charm!

Ti
Review №80

Best cellphone repair store in Chicago, fast, professional, good prices, very friendly staff.love you guys.

Ar
Review №81

Absolutely awful customer care. They act friendly to you only until they find out youre not there to purchase anything. I was trying to sell my desktop to them since I know they do like to buy almost ANY electronic for a very cheap price. 1st off Id like to point out one of the technicians said that he could find this very exact same desktop on Ebay for 60$ so he would buy it for no more than 60$ but asking for monitor, mouse, keyboard, and so on as well included. I went home to look on ebay; there were no sales or auctions on this desktop for that price. The lowest price I seen was around 150 for the desktop alone. Despite the fact he lied; I came back to the store to sell the desktop for the 60$ without the etc equipment like the mouse and monitor. I also mentioned that he just lied to a customer which was very bad service. He interrupted me; raised his voice, and said hes no longer purchasing it. What a waste of my time. I would rate this place a 0 if I could.By the way; notice how every other review on here is rating this place as a 5 star? Fake reviews. Probably from employee friends and what not.

Al
Review №82

Helpful, friendly and very quick. Fixed my broken androids glass and were even able to save the screen saving me money.

Gl
Review №83

Nice guys. Fast service.

Ka
Review №84

The non-functioning USB/charging port on my Samsung Galaxy S III was properly repaired well within the promised two hours and the gentleman with whom I dealt was friendly and polite. I would return again if I needed help with a cellular phone.

na
Review №85

Awesome and quick service. Definitely would recommend .

Ir
Review №86

These guys are awesome !. They replaced my screen on LG G3 lightning fast and very well.

De
Review №87

So i dropped my Samsung s7 and i came here to get my screen,front and back panel replaced (former 1stcomm)After they replaced it i had a bussines trip to west coast and i was supposed to stay there for a month. I checked on the phone the first day,the quality of the panels was bad and not even close to the original even though they charged me a lot,but hey,im in a rush and its not a good time to complain!Day after it was replaced my back panel started coming off. I called them and a guy with a heavy arabic accent said Sure, we will replace it soon as u come back,dont worryLong story shortToday i came in to the store and they started giving me stupid excuses on how they cant replace it because i lost the back panel! Halooo,offcourse i lost it when it was coming off all the time,glue didnt hold the panel not even for a day ! Even when i put the phone on the coffee table the back panel would stay on the table after picking up the phone and you wonder how i lost it! And they started arguing with me like i am trying to get something for free!Ive been coming to 1stcomm for 4 years now,they were recommended by a couple of my italian friends, this is the last time i will come to this place again! This is how you treat your customers? I will make sure that all the people i know stay away from this store! Never again!

ol
Review №88

I fixed my phone screen here after purchasing a groupon . The glass was great and it didnt take long to fix . I hope to come back for all my phone needs.

Aa
Review №89

Fast service at a good price

Ka
Review №90

Awesome service. Friendly and competent. Went there with a groupon to fix ipad screen. Didnt try to upsell anything whatsoever. Fixed ipad in 2.3 hrs and treated me as if I had just bought a brand new regular-priced device! Ill definitely be going back in the future--plenty of other screens to break and cases to buy!!

Si
Review №91

Great place, just bought a screen replacement, great quality screen, not cheap stuff!!!

El
Review №92

Excellent service

ad
Review №93

Never did business with them. Not sure why they asked for a review

Tr
Review №94

Friendly, fast, affordable, and everything I needed. Certainly coming back.

Ja
Review №95

Awesome people to do business with ! Thanks Anas!

ab
Review №96

Best cell phone store

Az
Review №97

Very good helpful people

ch
Review №98

Get ur broken glass fixed here cheap

Ja
Review №99

My cell phone glass front was cracked. CPR fixed it in two hours. They had it ready to go at the time they said it would be done.

mo
Review №100

Great People.

Information
55 Photos
100 Comments
4.4 Rating
  • Address:1956 W Peterson Ave, Chicago, IL 60660, United States
  • Site:https://cellphonerepair.com/west-peterson-chicago/
  • Phone:+1 773-973-1010
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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