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Mike Anderson Chevrolet of Chicago
5333 W Irving Park Rd, Chicago, IL 60641, United States
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Mike Anderson Chevrolet of Chicago
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Mi
Review β„–1

Got my second car here !! The most patient and caring group of salesman my family and I have ever met . Thank you so much Pedro I appreciate you taking your time with me, Brice and Julio amazing management team ! Over all everyone there would see me looking at cars and give me the biggest smile and engage in my car shopping experience! Even tho they weren’t my sales representative! Once again Pedro huge shout out ! 10/10 recommend πŸ™‚

Ke
Review β„–2

This place is AWESOME!My experience from start to finish was absolutely amazing. I got set up with Berenice and she was super honest and transparent with the whole process. Bryce introduced himself and helped me go through the final numbers and when I tell you it was the easiest experience I’ve had it really was. Logan was the last person I got to meet and he was super transparent about everything. This dealership honestly is doing amazing things, everyone is super nice and I would definitely come back!!! 5 Stars all day, every day for Berenice, Bryce and Logan!!!

Ke
Review β„–3

My 5 stars began with the ease of doing business with Sandra K. She was clear, concise and straightforward. Absolutely recommend working with her.The experience closed out with Jorge R onsite as he patiently showed multiple cars, pointed out features and walked us through the sales process. Jorge was attentive in his follow up and brought the team together to make a competitive deal.

Me
Review β„–4

Went in looking for my second car since I was due for one. I went in looking for a Toyota and something within my budget with low miles. Janelle helped me and man, SHE IS GREAT. Girl deserves a raise. She went above and beyond for me the entire 5 hours I was there! She didn’t push anything that I said no to, she didn’t make anything feel forced, and was just extremely friendly. I’m used to dealers trying to push me around and she didn’t do that once! I walked out with a great deal and I probably would have ran away if she was pushy. She was very informative and made the entire experience stress free. ASK FOR JANELLE! YOU WONT REGRET IT!

Ka
Review β„–5

After searching for a new vehicle for quite some time I walked Into Mike Anderson and was helped by Joe Ayala who was a breath of fresh air compared to some of the salesmen Ive encountered at other dealers throughout Chicago. He was Professional, accommodating and truly listened to all of my needs and concerns for my new car. If youre in the market, definitely stop in and ask for joe, you wont regret it!

Am
Review β„–6

I went to Mike Anderson Chevy to see about trading in my car and was immediately greeted by Joe Ayala. Not only was his service and knowledge outstanding, he also took the time to understand my situation. I am so happy I came to Mike Anderson and happy that I have a new car!!

Da
Review β„–7

The team at Mike Anderson Chevrolet is great! Janelle and Bryce were friendly and very helpful. The dealerships I have been to in the past have made me feel uncomfortable, not here. It was a great experience, they truly enjoy helping out their customers. Thank you for the great deal!

Wi
Review β„–8

Wow what a salesperson is Joe Ayala, extremely polite and extremely knowledgeable in his profession. This guy really stepped up to the plate in making buying a car experience a great experience. Thank you for your great attitude and for being such a great person, I only had wished that my past car buying experiences would have gone the way it did today. Thank you for being so respectful and to the point with what I was able to afford and not trying to any gimmicks. My brother stay true to yourself and keep up the great work. To Mr. Peralta thank you as well sir .

ch
Review β„–9

A HUGE THANK YOU to EDGAR & DAVID for going out of their way to help us drive out with a vehicle. They both were super professional and down to earth. If we have any questions we definitely will reach out to one of them and especially in a few years to come if we need another vehicle those will be our guys! Yayyy once again great service today!

Ja
Review β„–10

Purchased my Chevy Tahoe last week. Andrew made it incredibly easy. Helped me get the most for my trade in and was quick to find me a good interest rate. The entire process was so fast! We were in and out. Diego made sure we left happy and helped us set everything up on the new car. Would definitely come back when I’m ready for another car!

Ch
Review β„–11

I was looking for a specific vehicle across the web with no luck. I reached out to Joseph Ayala, a car salesman from Mike Anderson Chevy. Mind you, I must have bought over 15 vehicles from different dealers across the years. Joseph was different! He was patient and not aggressive. He didn’t talk me into buying a vehicle just because he didn’t have the ones I wanted. He explained to me the car shortage, chip shortage etc and said he would continue looking for the only 3 black cars I’m willing to buy. A month later we remain in touch and still on the prowl. If your looking for a good dude that won’t jam a random car down your throat, then Joes your guy.

Ev
Review β„–12

Highly suggest meeting with Joe Ayala of Mike Anderson Chevy for your next set of wheels! So personable and understanding of everything. He worked out every scenario for my family and I from style, affordability and financing. Best of all is he listened and never made it feel like just another sale. Thank you Joe and Mike Anderson Chevy!

Le
Review β„–13

Carlos took care of us an explain every question we had about the automobile we were looking forward to purchasing to the finest detail. He is a extremely down to earth go to guy. I highly recommend him to anyone thats lurking into purchasing a new automobile. He doesnt sugarcode anything nor does he make anyone feel obligated nor uncomfortable into making a choice that there not sure of. Thank You Carlos for looking out for us. God Bless You.

Ch
Review β„–14

Wow! Words can’t even express how impressed we were with Joe Ayala. It was the perfect customer experience we have ever received purchasing a vehicle. From the moment We reached out we were immediately connected with Joe Ayala like he was meant to put everything in order. He was absolutely responsive, extremely knowledgeable, not only about the vehicle itself, but in walking us through the entire process. It could not have been more seamless and made the process very pleasant. His attention to detail and our satisfaction was unparalleled- going above and beyond in every aspect! We are completely beyond happy and satisfied. We not only recommend Mike and Anderson Chevy but Joe Ayala is someone very pleasant and to put your trust in while purchasing your vehicle.

Ka
Review β„–15

Diego is a GREAT salesman, he has a passion and devotion for what he does. He is honest and he helps his customers as much as he can. We have purchased a total of 3 cars form Diego. My family has been nothing but happy with all 3 cars. I would highly recommend asking for Diego as soon as you walk through the doors. You will not be disappointed, it really has been a pleasure working with Diego. Thank you for listening and striving to give us great customer service!!

Ke
Review β„–16

David Ramos was very nice, friendly and accommodating! My car buying experience was easy and stress free! He made the process smoove and got me driving in what I wanted!

Ja
Review β„–17

Buying a car in todays world is a challenge, with limited inventory, my sales person, Joe Ayala, was patient and understanding during the process. I would highly recommend the dealership and this fine salesman!

Ol
Review β„–18

Great service! Very attentive and gave us a great deal on our GMC Terrain We recommended Jonathan Miranda our sales rep! Thank you also to the manager Paul Dome for helping with the process and Logan for making our paper work so easy.

Is
Review β„–19

I just want to say Berenice was a great saleswoman. Made me laugh! 5 star service do not hesitate to do business there! Ask for Berenice when you’re purchasing your next vehicle! And alyna’s eyes are so beautiful 😭 hope she has a great day! 🀣 I know she most likely has a boyfriend πŸ₯Ί

vi
Review β„–20

Joe Ayala is a friendly, professional person that answers all of your questions. He will help you in any way he can to have you leaving with a new car.

Be
Review β„–21

Joe Ayala helped my mother in-law. And she said it was her best experience. Thank you!

jo
Review β„–22

Great experience buying my 2nd car from Mike Anderson. Joe Ayala made my purchase of an equinox quick and easy.

Jo
Review β„–23

Had a great shopping experience with Carlos, he was a great salesman. He found me my car and was very nice. And he was able to speak Spanish with my father and made the ecpirence a lot easier. I would give Carlos more than 5 stars.

To
Review β„–24

They really take care of you helping you finding the car you want if not they try to find you a car within your price range. They are very friendly and courteous. They will not let you walk out without having a vehicle. Carlos is the salesman that helped me walk out the door with a car. Thank you so much is all I have to say ☺️😊 ❀️.

Ma
Review β„–25

This service Dept is golden. Great customer service and flexible. They took care of a cancellation then were accommodating on scheduling. Caring kind and competent. β­οΈπŸ‡ΊπŸ‡Έ

DI
Review β„–26

Jorge, the salesman, is fantastic, knowledgeable about the vehicles, and an invaluable part of the Mike Anderson Team. The management and finance department is engaging and kind. The only Beef I have is with GM. It seems their quality control is off. A 2021 2SS should not have swirl marks on the paint. Im waiting for my paint protection appointment. I have no doubt they will fix all of the imperfections.Update: Sales dept are fine. It seems more knowledge needs to be taught about paint protection. For the price, I was expecting a paint correction to remove the swirl marks and scratches on my new convertible Camaro 2SS. For the A package, it is not the case. For 3g it is nothing more than a clay bar, buff, With an undercarriage and interior spray down. If I had known I would have saved my money and gone to Elsewhere. Where I would have received a true ceramic coating had all imperfections and swirl marks, scratches removed for the same price. Do not buy the paint protection from the dealer! A brand new high-performance vehicle that costs almost 60,000 dollars should have flawless paint on it.

Me
Review β„–27

If youre looking for a new vehicle you MUST see Joe Ayala!! Hes the best and will get you in exactly what youre looking for!!

je
Review β„–28

Attention all ladies: ask for Janel, she is amazing! She was as no-nonsense as I am and made it easy for us to test drive and buy my New Car. You wont be sorry if you ask for her help. We shopped for hours for few weeks at carmax, online, and few other dealerships, and we loved her πŸ₯°πŸ˜πŸ˜Ž

Bi
Review β„–29

After receiving the worst customer service by the manager at the VW dealership across the street, I decided to explore my options and visited Mike Anderson Chevy. I was promptly greeted by Joe and the team. Even though it was almost closing time, I was given a memorable customer service experience. Joe was very personable, friendly and patient, it felt like I was talking to a friend rather than a salesmen. Long story short, I bought an SUV right off their showroom that night! Recommend!

Da
Review β„–30

Joe Ayala was a great sales person to work with. Helped out on his day off to answer any questions we had. Great experience.

Ad
Review β„–31

Bought my first New Chevy spark from Pedrito and Bryce. Great people to do business with 😌

mi
Review β„–32

Very glad the Service Departments vacation is finished and I appreciate the Welcome Back freebies. I received personable and personal treatment as usual from Mike Andersons fine staff. Hopefully this dealership will remain a neighborhood mainstay.

Ca
Review β„–33

My dad and I walked in looking for a car to buy. The customer service we had from the team at Mike Anderson Cheverolet was excellent. The sales person Mr Joe Ayala went on and beyond our expectations to make sure thar all our questions were answered and satisfy with our purchase. I will recommend this place to buy your next car.

Ru
Review β„–34

Joe Ayala is the go to guy to find you a great car.

Ki
Review β„–35

I really liked the Salesman Joe Ayala and they serviced me

El
Review β„–36

I had an amazing experience no crazy selling tactics just straight up professionalism with the sales rep Carlos Neriz was very helpful with all the questions I had about the vehicles I was interested in. At the end he and the managers did an amazing job working with me. Will definitely recommend them to my friends and family. Keep up the great job. No questions ask definitely great buy.

M
Review β„–37

Had a great experience with Edgar and the Team at Mike Anderson Chevrolet! Thanks forthe upfront and honest transaction. We are very happy with our purchase and highly recommend working with Edgar.

Ka
Review β„–38

You gotta go see Bernice Torrez shes super AWESOME! I traded in my Chevy Equinox and she made it allll good. Ask for her and you wont be disappointed!

Ja
Review β„–39

Mike Anderson Chevrolet is a GREAT place to buy a car! I’ve had nothing but GREAT encounters with friendly and helpful staff! Amazing customer service! Great team!

Od
Review β„–40

They’re service department is very rude they’re (third in command) supervisor, as he calls himself, did not care when I spoke to him about the rude employee instead he wanted me to calm down and stop yelling at him although he cherry picked the situation. Chevy has really lost its reputation, they just won an award for the most reliable car five years ago now they refuse to fix they’re issues with the Malibu model, I just wanted to know the price of some sensors on their trash transmission but couldn’t get a solid answer classic bait and switch tactics over the phone. If you just buy a Chevy do not come to this location they don’t value your time or your dollars. I’d say just sell for foreign vehicle Kia Toyota Honda which ever you prefer

Sh
Review β„–41

I recommend this location, worked with pedro very polite and helpful made sure i had a great experience with getting my car traded in really appreciate the effort he put in to help.

Br
Review β„–42

When to trade in my car for a newer model and David Ramos was very helpful and made sure I got the car that I wanted . He informed me of everything I needed to know about the car. The entire staff was very professional . Thanks David . Left the lot with a great GT.

Do
Review β„–43

Jonathan the salesman was excellent as soon as we walked in we were treated with a great amount of respect and friendliness and we were able to trade in our car for a great deal, definitely recommend please speak to Jonathan he’ll help you out with whatever you need!

Ma
Review β„–44

Came to buy my very first car here today and the experience was great. Calvin was very friendly and answered all my questions and concerns. Took the car for test drive and he was telling me all about the car features. Thank you Calvin WilliamsπŸ˜‰

Jo
Review β„–45

Scheduled an oil change and tire rotation a month ago. Received 3 text messages and an email reminder a day before the appointment. Showed up and to my surprise the mechanic staff was on strike! Never received a phone call or voice mail message letting me know of this. If this is how they deal with their customers no wonder the staff is on strike.

Je
Review β„–46

The first and only place I’m buying a new vehicle ever! I bought my 2014 Equinox here a few years ago and popped in today to figure out how much I could sell it for in order to get a new car. Diego was awesome and made sure I was taken care of completely. A1 service anytime I needed anything in the past. Definitely recommend!

Ma
Review β„–47

Shoutout to the salesman Jonathan for helping me buy my new car! He was very helpful and helped us find an car that was in our price range, would recommend this establishment!!!

Pr
Review β„–48

Janelle and Pedro were very good to me and made sure I got the deal I wanted. Ill bring friends and family to this exact dealership! Make sure you ask for them!!!!!

Do
Review β„–49

Just bought my 2020 blazer from here! Im excited!! Jorge Rodriguez!! Is the best sales rep! Ive had!! Thank you!!!

am
Review β„–50

Came in to trade in my 2018 Trax and I finally got the car I always wanted thanks to Jorge R.. he actually listen to what I wanted, was professional and made me feel at home thank you Chevy

Ka
Review β„–51

I was very impressed by Mike Anderson Chevrolet. Everyone was very friendly and made my experience comfortable. I worked with Edgar and was extremely happy with the outcome. I am super excited about my new 2022 Trailblazer and when my lease ends, I look forward to returning for my next car. Thanks Edgar!

Ch
Review β„–52

Mike Anderson Chevy helped me out. Calvin did an excellent job.

Ch
Review β„–53

We came in, just to look and left with TWO cars. David, thank you for giving us such great customer service. He was able to provided well informed answers to all of our questions and gave us the knowledge and confidence we needed to start the process for our new cars! We are so happy with our Trailblazer and Equinox. We look forward to working with you again.

Da
Review β„–54

Carlos is a great sells man, helped me with all the questions about my new car and he got great customer service. Also he went above and beyond so I can be satisfy. Make sure y’all look for Carlos !!!!!

Ju
Review β„–55

Had a great experience at Mike Anderson Chevrolet ! Felt great to have Spanish speaking staff ! Will definitely do business with Them again easiest purchase ever no hassle simple and easy made my dream come true of owning a Chevrolet Tahoe ! Huge shout out to the general manager what a guy !! I believe his name was Andrew Ramus ! Thanks Mike Anderson Chevrolet Of chicago !

Ph
Review β„–56

The trade in process went super smoothly due to David Ramos’ expertise and help. Very satisfied with the process and got a great deal! Everyone was so friendly and helped to make it an enjoyable experience.

Jo
Review β„–57

Shout out to Andrew and the whole team great experience made me feel like family and will have my business now and the future. 5 star experience all around come get you a great deal ask for Johnny ;)

ja
Review β„–58

Incredible service. Made me feel cared for and heard. The car buying process was actually enjoyable. Thanks to the entire team and especially Joel, my sales guru.

Te
Review β„–59

Hi, my salesperson Jorge was awesome. The team made sure that everything was taking care of. I’m happy to be part the Mike Andreson family.

Mi
Review β„–60

Pedro and Bryce took very good care of me. It was quick and easy! Definitely recommend working with both

Be
Review β„–61

Mike Anderson was great Victor did a great job on showing me the features on my car recommend this store for anyone looking for a car

Mi
Review β„–62

Edgar did a amazing job from beginning to end. He was honest and forth coming. Will buy all my companies vehicles from him. We love Edgar and mike Anderson Chevrolet

Al
Review β„–63

Ulysses and Edgar MADE this experience worthwhile. Thank you both for helping me get into my dream car at an affordable price with unparalleled customer service. Both are great dudes who will go above and beyond to make sure youre happy with your deal!

SI
Review β„–64

I want to thank Carlos Neris for my 2018 Chevy Cruze. He made the process as smooth as it can get and answer all my questions. He went above and beyond to make sure I got a good deal ! Definitely would recommend him to anyone who is looking for a good deal and easy process!

Du
Review β„–65

Joe Ayala helped me out - GO TO HIM - he is awesome, friendly, informative and honestly helpful. Ill be getting my next Corvette from him too.

Be
Review β„–66

Thank you so much Berenice for your help you were amazing! Come ask for her!

Je
Review β„–67

Best experience!! Joe A. was so helpful, professional, transparent and very kind! I have had some pretty bad experiences at car dealerships in the past. But I now have a renewed faith in the car industry. And to top it off, the manager had Joe and a porter follow me home with my new car so I didn’t have to return the next day. I would recommend these guys to everyone!!

Gr
Review β„–68

JUST BOUGHT A 2022 EQUINOX FROM JANELLE SHE WAS AMAZING NO PRESSURE AT ALL IF YOUR LOOKING FOR A NEW CAR ASK FOR HER!

Al
Review β„–69

Buying a car can be stressful, but Jonathan was able to make the process very brief and easy. Thank you so much.

Ja
Review β„–70

Came to dealership because check engine light came on. Was taken care of by Sam gave great customer service. Was on my way home with a loader in less than 30 minutes now thats top notch service.

Ro
Review β„–71

Amazing customer service! Got my dream car!! Would highly recommend family/friends to come here ! THANK YOU CARLOS NERIS!

Ri
Review β„–72

Great place to buy a car. Andrew and Edgar where excellent people to do business with. Edgar was so helpful. Highly recommend.

De
Review β„–73

Honestly every disappointed with the experience i had at this dealership. I was inquiring about a Blazer Rs and the first thing they said to me was β€œyou mean the 51,000 dollar car?” The salesman should have never assumed that i couldn’t afforded that car. He then mentioned to get a trailblazer, probably because it is half the price, and i told him it was ugly, I already know what car i wanted, if only i was treated with respect i would’ve got the car through them. I do not recommend this dealership, if you are looking for a car and want some respect go else where.

ma
Review β„–74

The attention very good the people explain perfect your dudes

To
Review β„–75

Just bought a new Silverado!!! Could not be happier!! Edgar Luciano, Bryce and Andrew went above and beyond to make sure all my needs where met. In this hectic climate they found me the right truck at the right price with most importantly THE RIGHT INTEREST RATE!! I could not be more thrilled with my purchase. This definitely will be one of many future purchases!!!

Jo
Review β„–76

I called your sales dept. regarding a 2nd key that was promised to me when i first bought the car. After a month i called and spoke to a manager Andrew. He promised to call me back. Never did. I tried reaching him he was always busy, Went back to the dealer Ramon ordered the key. Took my key to service dept after waiting 2 1/2 hours they said could not do right away will call me when done. Took car home next day car did not start. They sent a toll truck to pick it up. The toll driver tried to recharge the battery but didnt work. Said it looked like electrical problem My car had been working fine prior to service. The only good thing i can say is that my car and key were ready by the end of the day.

Ja
Review β„–77

Jose the stag at service was very detailed at explaining everything to me. Thank you Jose!

Mi
Review β„–78

Great team here. Edgar, Paul and Logan worked with me to find a car that fit my needs and my budget-- all during a time when good cars are hard to find. I definately recommend this dealership!

Ja
Review β„–79

Great experience! Fast service, transparent staff and sales managers. Feels like youre working with family.

An
Review β„–80

Great customer service! Carlos did a great job getting us a good deal on the 2021 pick up!... Jaz

Br
Review β„–81

David Ramos took my order for a new Corvette. The whole process was easy and communication was excellent. My car arrived on time and budget. I’m very happy with the whole experience. I would buy another car from David in a heart beat.

Mo
Review β„–82

Everyone here is great and provides great service I will definitely going back here for my next car love the staff and the cars thay have here Edgar Luciano helped me who every goes here ask for Edgar or Bryce and you’ll get a great deal!!

Si
Review β„–83

My service provider didn’t help me when I inquired about coupons that’s clearly on your website. However once I found it myself my provider suddenly became knowledgeable... I didn’t feel respected or appreciated

Bo
Review β„–84

I went in for an alignment. The service member told me it was 160 dollars.Halfway through the alignment, he goes up to me with the alignment sheet and states that I need to pay an extra 50 dollars to get my car steering wheel aligned.That’s one of the most fundamental parts of a vehicle alignment and it costs extra!?!?!?I was also charged 20 dollars for parts. Overall 230 dollars for an alignment and I wasn’t even given the alignment sheet.Why do I have to pay extra to have the steering wheel realigned when I was charged 160 for the alignment itself already. Why wasn’t this charge vocalized during the initial agreement?My dad used to be a mechanic and laughed at that craziness.That’s like charging someone for a haircut and half through informing them that it’s extra to fade the sides. Unbelievable.

Vi
Review β„–85

He was really polite and professional and he did a good job helping me look for a car and I would definitely ask for his help if I am ever looking for a car again.

Va
Review β„–86

I wanna thank Joe ( Salesman) and Andrew (GM) for helping me with my upgrade.

Ro
Review β„–87

Pedro was awesome! He was very knowledgeable and friendly, thank you so much!

S.
Review β„–88

I’m working with joe at Mike Anderson’s Chevy on Irving park great service nice group of people to help you find the best option for you

Lu
Review β„–89

You guys didnt even gave us the two free oil changes that yalll say we was going to get when we bought our new 18 chevy trax and still call us if we want to trade in our suv for a new one? Really? And still keep send this coupons? If we ever going to trade our truck or get another car it wont be with you guys. I dont know how you guys erased my old review from 3 years ago but should at least take the bad reviews like a well established business that you guys brag about. AND BY THE WAY OUR TRUCK ITS BEEN SERVICE ON ANOTHER CHEVROLET DEALER THAT REALLY KNOWS ABOUT CUSTOMERS SERVICE EVEN THOUGH WE DIDNT BUY THE TRAX THERE

Ja
Review β„–90

Jorge R did a great job and was able to get me a payment I could afford!

Ke
Review β„–91

Great Customer Service here! I bought my Camarillo here and I had a fantastic experience! Andrew Ramus the General Manager works Hands on better than any manger I’ve seen! Great experience here would definitely recommend again!

As
Review β„–92

I’ve had nothing but great encounters with friendly and helpful staff. While going in for my first free oil change(which is super great), I was informed about what was included in the package that I bought with my car. I had no idea about a protective coating I was entitled to and the staff was helpful enough to tell me about it! I will definitely be recommending Mike Anderson Chevy to anyone and everyone!

Co
Review β„–93

Dropped off my vehicle without an appointment. I was told that they wouldnt be able to even look at it until the next day due to the number of vehicles in the shop. Received a call 2 hours later that my car was ready to go. Amazing

Ni
Review β„–94

Awesome service !Carlos N took the time to walk us through all the entire process for our car purchase !Made us feel comfortable and excellent customer service !This is why we continue to comeBack to Mike Anderson Chevy for our Car Purchases!

Ma
Review β„–95

Man let me tell you these guys are amazing over at mike Anderson. As soon as I walked in the door I was greeted with great hospitality 10/10 recommendation ask for joe ayala

Po
Review β„–96

Its always pleasure to come here. Caroline was exceptional and I phone ahead and a loaner was available and very professional. Frank is a great leader in the service department thats one of the reason. I keep buying cars from Mike Anderson. I feel like family and always welcome keep up the good works service department under Frank leadership. ThanksPaul Lonzo

Ju
Review β„–97

The person that took care of me had great customer service and gave me detailed information about what needs my car needed. I also had asked that a weather strip by the back tires was coming loose and if they could tighten it up since they had the car up and rotating the tires but that did not happen. The person who serviced me looked and saw that it was not done so he tried to do it but had no luck. It would have been less than a few minutes to take care of it but it didnt happen and with the weather and snow it may not get into my body of the car, so I will have to do it.

Ka
Review β„–98

Great place to get your new car VΓ­ctor was very helpful

Ru
Review β„–99

Had a great first car buying experience here Andrew the manager was so sweet thank you guys for my new 2020 equinox

Ma
Review β„–100

Took my vehicle in twice for an oil change, pretty good. Vehicle is still under warranty. Called and made an appointment for an overall inspection only because warranty is about to expire. 1 week in advance, mind you I have children and a newborn. I specifically said that noting is wrong with the vehicle just need a maintenance check. My appointment was setup with out no hesitation with out telling me if there is a charge just to look at it (vehicle under warranty) dealership called me twice, 1 for a reminder of my appointment, 2nd to remind me again of the appointment and to see if I wanted to trade in my vehicle because it’s in β€œhigh demand”. I said no, don’t want to trade in. Came in to my appointment, asked what I need I told them that just an inspection before the warranty ends. Service tech tells me there is a fee of $175 and they only look at vehicles if something is wrong. Another service tech told me the same and that they don’t look at vehicles just for inspection basically because it’s a waste of time for the mechanics. I told both service techs if I would have been notified since the beginning and when my reminder calls were conducted wouldn’t have wasted no ones time. Also, they didn’t even ask for my name or even my appointment time when I walked in. All they asked is what are we doing today with the vehicle. Didn’t even apologize or see why would they setup my appointment. Kind of rude at the same time, not even concerned. I understand that the mechanics are busy but for that I should have just taken it to a mom and pop shop. Giving 1 star because they were good at doing my oil change back then.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:5333 W Irving Park Rd, Chicago, IL 60641, United States
  • Site:https://mikeandersonchevychicago.com/?utm_source=gmb&utm_medium=organic&utm_campaign=website
  • Phone:+1 773-465-2000
Categories
  • Chevrolet dealer
  • Car dealer
  • Car service
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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