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Max Motors Inc
5759 S Western Ave, Chicago, IL 60636, United States
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Max Motors Inc
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Du
Review №1

Drove off in a new used car! Didnt appreciate the push to accept the terrible warranty offered.Nice cars. All employees were pleasant. Didnt take as long as other dealerships.* Place is dirty and in need of a maid service STAT! Doors, bathroom and chairs. Bleach disinfectant wipes Ajax!

Lu
Review №2

Just stay away from here, if you want to buy a good car, stay away from that dealer.

Jo
Review №3

Wow had this car for 8 weeks been calling theses guys about problems for 7 weeks still no help. Bad Warrenty company dont cover prts for my car. $10,000 but cant drive it. Lawsuit coming soon.

Mi
Review №4

Would recommend this Car Dealer to anyone there customer Service is great and u get approved in seconds . And the people there are great there cars are up to date low mileage.

Be
Review №5

Came here with my boyfriend to get a 2014 Chevy malibu, and got it for a great deal, and good condition! Very nice people especially Orestes, the salesman who helped us. When we pulled up, he automatically greeted us and treated us like family! He did a great job in getting us in a good car for our money. Great guy, and good customer service. Would recommend this place to those looking! Ask for Orestes!

Ya
Review №6

Came here looking for a truck and they got me in exactly what I wanted. The process was smooth and Aly was great with everything as well as the whole team. They got me in what I wanted and I pulled off in a few hours.

ma
Review №7

Oreste has the most excellent customer service there is to offer. The company itself is great and they work above and beyond to meet your expectations. I’ve never been so calm car shopping being that they’re honest. I’ll definitely do business with them again in the near future

Da
Review №8

I had a great experience at Max Motors. The stuff was pleasant and friendly. The amount of time spent in the office wasn’t long and stressful. On the contrary, it was speedy and efficient. I didn’t think I was going to be able to get the car I wanted but they definitely made it happen for me. And it was in my price range. I literally knew what car I wanted and got it! I’m so happy. Thank you to the staff and I would definitely recommend everyone come and grab your vehicle from here!

De
Review №9

The whole carlot was a great experience everyone was being supportive We got a great deal for the car & Oresetes was a big help,he’s very cool he greeted Me & My wife with open arms..I recommend everyone to stop by & check they lot out!

la
Review №10

This is a great place to get a car from the people was very nice a very great price and very clean car I love it here

La
Review №11

Came to look at cars and from the start Orestes was awesome!!! He helped us right away and was so sweet and helpful.

Me
Review №12

I bought my first car here! I went into the dealership with no intentions to buy a vehicle there. I was on the car search and my dad decided to take me there to just look at some cars and maybe I would see one that I like. He had told me my aunt and cousin had purchased there and I was considering. As soon as I got there, we looked at a vehicle, was feeling a bit off because it was dirty, but they assured me they will be clean inside and out and I had my dad cosign for me, we were approved within minutes and the next day I had put a 1,000 down was able to take the car home. My budget was bit low monthly, but they still managed to work with it. and they cleaned car inside and out and even put gas. The process was so fast. I work in a dealership and I did not expect this to go that fast. Loved everything about it. Staff were very welcoming, Already recommended some of my co workers to visit Max Motors.

Ca
Review №13

DO NOT BUY A CAR FROM THESE PEOPLE!*ALSO, their partner mechanic consists of DRUNK guys that will make a woman feel uncomfortable real quick.Their offers seem great, thats because theyre selling cars with issues that they are unwilling to fix. For example: I bought a 2013 Jeep Patriot for $7K up front two weeks ago and was driving it home and the check engine light came on. I had the Illinois 15 day or 500 miles warranty, and since I was exhausted, I decided to take it in a few days later.I called yesterday and spoke with someone who said to come in this morning, so I did, from thirty minutes away. HE WASNT THERE, there was NO manager there. I was asked to come back later but I asked to speak with on the phone with the manager instead and he literally would not speak to me. Even though it was still under 15 days and 500 miles and the powertrain, aka anything to do with the engine/transmission/etc, is covered. Despite all this, I was still forced to pay out of pocket for these repairs.So I go to their partner mechanic after Max Motors tells me I will get a discount there. I was shocked when I arrived and the first person I talked to is HAMMERED. He immediately looked me up and down multiple times and was unable to hold a conversation. I couldnt even explain my situation, so I asked to speak with someone else. Mario came out and had also been drinking but at least could hold a conversation. I bought the part from AutoZone and he fixed it, and I had to pay out of pocket for the entire thing.I spent $7k on a car and they couldnt even shell out one repair cost. Ridiculous.*the salesman Oreste was literally the only good thing about this place, he is very sweet and means well.

Zi
Review №14

//People here are extremely friendly and reasonable//to negotiate with. The salesman Orestes helps a//lot with pre purchase inspections. This comment//was posted right after the deal. Will come back//and post another review.Update:If you dont have a good knowledge of cars, dont go there. As a new driver, even if you noticed something suspicious, they would try to persuade you its not a big deal. The car they sold me is in a price range of clean to outstanding vehicle condition (defined by edmunds.com). In the end, I have to do a considerable amount of repair work. In the bottom of the list of the issue, the most hilarious ones are fluid leak and absence of engine air filter. Why its hilarious? Because the mechanic they found for me says only the front rods need replacement; no major issue found. Such vehicle should fall within rough to average price range. The price also interfered my judgement on the after-deal repair. I was expecting only tire and brake replacement. Now I have to risk my credit score to make this piece of metal work in a reasonable condition.More update: even the man did the car wash for me reminds me the rattling noise at the back is most likely due to rear suspension. Max Motors says its just the brake wearing out. I would give 0 star if I could

Je
Review №15

Bought my first car when no one else would help me out with the purchase. Very helpful and kind in so many ways. They showed me compassion and sold me a car without very good credit. Cars are in good shape and ready to drive off the lot.

Ce
Review №16

Very friendly staff and great selection of cars

Ja
Review №17

No persistent pressure unlike other dealers, I had a little credit to work with, went in looking for a specific car, and sure enough got approved and drove out the same day! A week later my car drives and looks great!Definitely recommend, everyone is nice and understanding.

Ah
Review №18

Orestes was very nice guy he showed us around and good costumer service.

Al
Review №19

Hello my name is Allen and I just wanted to say that Max Motors is a Great place to car shop they show you around allow you sit in there cars start them up check under the hood take car or or cars for a test drive and they will absolutely work with you regardless of Bankruptcy they are a 5 plus stars in my opinion *******

Jo
Review №20

I bought a car with them in January, it runs great. They got me finance on a good deal. I recommend this place

Ma
Review №21

My first time personally buying a car off the lot and my experience was great. They made me and my wife very comfortable with the entire process by explaining any questions we had at that time. The customer service was top notch, a family feel too the entire process as well. I would recommend them too any body looking to buy a car for the first time and you want to get something affordable but also sturdy and works well. I have nothing but positive things to say, this isnt a fake review.

Al
Review №22

I never even got a name from the salesman. I asked the man could I put down a REFUNDABLE deposit w/ID to test drive. I shouldnt even had to offer this, BUT I did because I wanted to test drive the suv I was considering to buy. The salesman was very consistent with a application. I politely ask can we (HIM and I) test drive before application, he told me NO! Given that I made my first error when I came to him, and told him how I planned on purchasing car(finance/$ down) without even seeing what was in my price range. He assured me he can help. Yesterday 09/30, I politely asked him has he met his quarters? Monthly bonus? How can he help HIMSELF and I to reach a agreement so I can DRIVE away in a truck, ? He was not willing to work with me. Second error I made, TOLD him I fell short last MONTH income, (OFF BACK), SO Im assuming he thought I couldnt make payments? IDK but he didnt know that CAPITAL ONE already sent my check over, AND I was giving him worst case scenarios for purchasing a suv. I couldnt even ask for invoice, or even budge the sticker price BC he was so hell bent on a application. You want me to have you RUN my credit to every BANK w/o a test dive FIRST? RED FLAG for me! Trying to weigh out my options, get a good vibe from him, SiMPLY BUILDING a rapport with him, NEEDLESS to say, it didnt work in my favor. I wrote this review to say TRUST is a TWO way street! You couldnt TRUST me to test drive, BUT you want to TRUST you with the info you giving me? Im shopping around for better deals, and Ill wait until the end of the month again with my CAPITAL ONE auto loan check! Thank you for NOT helping me! STAY safe :)

Jo
Review №23

Dont keep there word ur word is all u got

Ni
Review №24

Orestes was awesome very helpful from our phone conversation to meeting him at max motors need help looking for car this is your man

LA
Review №25

Very welcoming vibe! Good customer service from everyone especially orextef!!!!

Lo
Review №26

WOW! Their customer service was great! The car I bought was in great condition and the workers were very helpful. All of my questions were answered and they had a wide (and nice) variety of cars. I was quickly approved and the process was quite easy. They arent as persistent as other dealerships, which was lovely since I didnt feel pressured or obligated to walk away with a car I wasnt 100% sure about. Ive had such a positive experience with Max Motors, their customer service is unbeatable. Highly recommend.

Ye
Review №27

Highly Recommend this dealer, definitely a good place to purchase a vehicle! The owner is really understanding and will work with you on getting the car you want. Easiest fastest process compared to other places, you will be in and out ! Car selection is decent, cars look good and have low mileage.

bo
Review №28

Friendly service very nice and Orestes is the coolest very nice convo and make you feel comfortable

La
Review №29

Ali And Danny was very helpful got me the trick I wanted in a nice time frame awesome customer service.....will recommend to anyone looking for car or truck ..

Ro
Review №30

Orestes is a very nice salesman. He Helped me pick out my car at a reasonable price. Highly recommend.

Ea
Review №31

Great service may sure I got a car even help me get my license back I love this place

Sa
Review №32

I’ve bought cars from big name dealerships my whole life and I tell you what this place is the best place I’ve ever bought a car from. No BS super easy and fast. A+ customer service

Er
Review №33

I absolutely love the truck i got here. Two years already and still never had one problem with my truck. If your are ever looking for any vehicle, Max Motors is the place to go to. The staff was absolutely amazing and very polite. I would definitely buy another vehicle from this business again.

Al
Review №34

I ended up getting a car here a few weeks ago they were some of the nicest people I have ever met! The secretary Hania was as SWEET as could be!the manager was professional and helped me with all of my needs immediately. I LOVE THIS PLACE!!

L.
Review №35

Orestes has a great personality, Hes one of the sales representatives that showed me a few vehicles. I definitely will be back.

An
Review №36

Wonderful experience at Max Motors staff was very friendly and helpful. I would definitly recommend Max Motors to a friend.

Sa
Review №37

Great ExperienceIt was a great experience thanks to Jackie and the rest of the team that helped me in the process of buying a great car a 2012 Ford Fusion with 0 cash down payment eventhough I have credit issues. Thanks guys you did a great job, I will recommend you to my friends and family members!

Tr
Review №38

I had a wonderful experience!!! Everyone was pleasant... I got quick results literally in a matter of minutes!!!! I highly recommend family friends and clients to visit max motors where they really do care and get u great results!!!!

Se
Review №39

Came here to buy a new car with my parents and as soon as we arrive an extremely helpful and nice man named Oreste greeted us and helped find the exact car I was looking for. Throughout the process they talked to us like they knew us for years! In the end I walked away happy with my 2013 BMW 3-series 328i Xdrive! I 100% recommend coming here to find a nice used car!!

ja
Review №40

The customer service was excellent and the office manager Jackie was very patient and knowledgeable about the business of selling cars. They get 5 out of 5 stars. I would definitely recommend this dealership to my friends and family. We purchased 3 cars and are very satisfied.

La
Review №41

Orestes helped me very nice

Mi
Review №42

Great place to shop for a used vehicle the ladies helped me got a good deal on a new car with low miles

Sa
Review №43

Best place got 2 cars out of Max Motors great service and fast they take great care of their customers

Ki
Review №44

I have dealt with them for about 4 years or so, I am very satisfied with each of my experiences. They go above and beyond to get you what you want. I have recommended them to others and they was also satisfied.

Al
Review №45

Great customer service. This dealership can get basically anyone approved for a loan. They had a large variety of cars in good condition. Thumbs up

Jo
Review №46

It was the best dealership experience I have ever encountered the workers were very welcoming and helped me find the best vehicle for my lifestyle I will definitely buy another car in the future Im very satisfied!!!

Ki
Review №47

Oyestes is very nice and helpful. Highly recommended

Ta
Review №48

If I could give them zero stars I would. I should have known.. I was warned ! KEEP AWAY!

An
Review №49

Went for a 2011 gmc I’ve seen online the service was awesome they asked for the usual paper work and they work with you. Good service not invasive like other dealer ships, and in less than an hour I was out with the vehicle, would recommend a visit if you’re looking for something in a decent price range.

cr
Review №50

Great experience! Fast and friendly!!! Knew what I wanted and gave it to me!

Ta
Review №51

Great customer services, they have a very large selection of vehicles to choose from, making it hard to choose, but you would be very satisfied with your purchase, I am a very happy customer, and would recommend max motors to everyone, low payment, I cant say enough, just go see them, you wont be disappointed, I promise......

Or
Review №52

I bought two cars with no problems. Great with the customers and very wonderful experience overall. I recommend them to everyone!

Go
Review №53

Had a great opportunity n they help me take it great on deals to cars thanks

Sa
Review №54

Great. Real helpful and they will get you in a car today!!

Ro
Review №55

Not good at all

Er
Review №56

Yes very good place to go to.. dont think because its Western every carlot aint the same.. I got a great truck from em.. had no problems..an if so the owner is willing to help out.. great guy an good reliable cars..👌👍👍👍👍

Mi
Review №57

I bought a car a couple years back I got a really good deal👍Definetly will get my next car hear.I recommend it if u want something that will last long & reasonable prices.

Ca
Review №58

I have dealt with this car lot for several years and have purchased several cars and I have not had any problems at all, I love the customer service and the owner as well as the salesman are willing to work with you no matter how long it takes

Wa
Review №59

I have bought 5 cars from max motors on 5759 S Western Ave, Excellent and Good condition never had a problem with none of the cars from there i will recommend anyone to buy a car from max Motors Inc .

Ju
Review №60

Bought my first car with Max Motors. Great service and excellent product variation

De
Review №61

Good and pleased

Co
Review №62

I look forward to visiting very soon!!!

ja
Review №63

Never trust a dealer on Western saved you all the visit

To
Review №64

HORRIBLE!! MY CAR BROKE DOWN AFTER A WEEK!!! AND THEY WOULDNT GIVE ME MY MONEY!!!!

D
Review №65

Very good car and experience

Sa
Review №66

I HV to

Vi
Review №67

Very kind and attentive people I recommend them excellent, especially the seller Orestes

Ya
Review №68

Very good attention and I recommend mr. Orestes.

Ma
Review №69

I. It is. Comrado. Three. Cars. For. Is. Companea I. They are. Very. Children. With the. Client

Da
Review №70

Shady shady shady

ll
Review №71

I was very well attended by them, I really recommend anything to ask for the Northeast

Ju
Review №72

I bought Cart here and they helped me find something that I am really satisfied with the price, and the quality. It is a reliable business

Information
100 Photos
72 Comments
4.6 Rating
  • Address:5759 S Western Ave, Chicago, IL 60636, United States
  • Site:http://maxmotorschicago.com/
  • Phone:+1 773-436-3300
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:Closed
  • Wednesday:9:30AM–7PM
  • Thursday:9:30AM–7PM
  • Friday:9:30AM–7PM
  • Saturday:Closed
  • Sunday:9:30AM–7PM
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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