Top class service. They make buying cars simple. Recommended.
Great, no non-sense approach to selling a used or preowned car. Derek, keeps it straight and simple. Doesnt try to make a quick sale. Professional. We had a issue with the car after we drove home, Derek setup an appointment with one of his partner car mechanic shops and got the issue resolved. We are happy with our transaction.
Great service efficient & very friendly -Very nice cars!
Derek and Alex are awesome. After two months of research, I went back to Chicago Auto Warehouse. I feel like I got a fair price on a my 2018 Volkswagon Tiguan SE. Most importantly, Derek still answers questions days after the sale. I will most likely purchase my next car from him. He knows about the cars he sells, and he provides excellent customer service.
This is the place to buy a car!!! Derek made the process so easy and stress free... Having some car sales experience myself, I started the process of buying a car with my guard up. However this was a totally different experience. This is not your typical car lot, Derek was very honest and straightforward. He helped my husband and I get the financing done and made the whole process so easy. I highly recommend Chicago Auto Warehouse. Thanks Derek.
Amazing experience. Exceptional, cordial, respectful customer service! Derek was wonderful - funny, kind, and great at his work. I got the car I wanted, and I couldnt be happier! Hip, hip, hooray!
Derek was awesome.. very honest and transparent. He worked with us on trading in a car too! Appreciate your help with everything!
Derek made my car buying experience painless. I had been shopping around, so I knew that my car was fairly priced.... no need to haggle. I had a minor issue a week after I bought my car. I called him up and he said bring it in, well take a look at it. He had it repaired. He is a man of character which is rare in a car salesman. Im so happy with my car and I have told several people about his dealership.
Third car I’ve bought from Chicago Auto Warehouse. As usual, everything went smoothly and I got a great deal on my Jaguar! Thanks Derek and Alex.
Until Derek and Chicago Auto Warehouse, I hated the entire car buying experience. I am a huge car fan, but going through the typical dealership experience was always one of the most stressful and frustrating processes. But with Derek, I finally realized how buying a car should have been done all along. You find the right dealer to buy from (CAW/Derek) and then everything goes so much better.I sent an email to Derek at CAW initially telling him that I found him on Yelp and was very impressed by his stellar reviews, which I had never seen before for any car dealer. He called me back and we started talking through what we were looking for. We went to his dealership the following weekend to talk to him and get a sense for how working with him would be. He is such an easy person to work with, he is honest and transparent, and he wants to help make you happy, and will help you figure out what it is that you want. We started thinking we wanted another SUV, but what we ultimately realized after talking with him was that we did not need an SUV. So we started looking at sedans, and once I old him what we were looking for, he was able to pull an amazing deal together for us. He never pressured us or rushed us, he fixed the front bumper on the car for free even with the great price we had already, and we were able to finalize everything once we were ready in 30 minutes.I will be calling Derek for our next car purchase even if we are not in Chicago, as it is more worth it to me to work with people who care and respect you, then finding the best deal. Derek and Alex, you both run an amazing establishment, and you have customers for life in us!
A great place to do business! Every one of the vehicles of Chicago Auto Warehouse are stored inside. It is crowded but they will get any vehicle out for you to test drive. What I learned while there is that upon arrival each vehicle is detailed, the oil & oil filter, air and cabin filters are changed. They carry all types of vehicles but are picky about what they offer for sale. I will be back!
I dread going into dealerships. The whole thing is always stressful and mentally exhausting with the egocentric sales people. This wasn’t the case here at all. Derek made the whole process smooth and pleasant. Great deals and really went the extra step to take care of me with the little things which in my eyes are huge. Highly recommend!
Let me just start by saying the owner and workers are hands down the best. Derek took care of the hastle of buying my classic car. He treated me like an actual customer and not like some money pit. I will most definitely go back and purchase a vehicle from them in the future. It is hard to trust people now days but this business still holds the customer as a valued person and again not some $$$ cow!
Derek and Alex gave me a fair appraisal for my 2015 Honda Civic, and I was able to sell it to them same day. They helped contact my bank and were able to complete all necessary paperwork quickly and professionally. Overall a great experience and very nice people!
Best car buying experience Ive had! Derek made it quick and informative. Clean imports with low miles. Loving my Subaru.
Just wanted to say what a wonderful experience I had dealing with Derek and his staff. The vehicle was nicer then described. Negotiations were painless, financing was simple and the service was awesome!!! Love the new Jag!!! I will be purchasing all my future vehicles from Chicago Auto Warehouse.Thanks again!Sal
Not one bad thing to say about my buying experience. From the moment you walk through the door you know this is a serious business. Clean, organized, efficient. Derek spent several hours with us. Everything as advertised. Prices reflect quality of the vehicles they offer.
Me and my husband were first time buyers.We got our 2015 Jeep Grand Cherokee from here. Derrick was awesome! He helped us get the loan we needed to finally get our dream truck. Thank you so much! If we decide to get another vehicle we will definitely go back to him. Highly recommend.
Derek and Alex were the best. After looking at so many cars I finally stumbled upon Chicago Auto Warehouse and I totally wish Id found them first. Fair price, exactly the vehicle I wanted, and great people to deal with. No bait and switch, no hassles, no up sales, and honest answers. I will never go anywhere else to buy a car and will recommend them to everyone I know. Thanks guys!
Im currently in the dealership these guys are friendly and want to do the job right. Im actually surprised how easy dealing with these guys is going. I highly recommend working with them!
I cant possibly say enough about this place and my experience. I bought a Tesla from them after shopping the car nationwide for more than a year. I finally found a car that had all the criteria I was looking for. Derek promised me from the outset that hed make the deal work. He was attentive to every detail, knew his stuff inside and out, and bent over backwards to make the deal work. So the whole sale part of the equation went great and without a hitch.But its what happened AFTER the sale prompted me to give this place five stars (if there were more, Id give it more!). There was a mechanical issue with my vehicle that I discovered a few days after the sale. I called Derek and explained it to him and he promised me that he was going to do whatever it took to make it right. He stayed in constant communication with me (dozens and dozens of texts and phone calls!) and went above and beyond to help me through the process. Sure enough, he took care of it just like he said he would. As if that wasnt enough, there was a small issue with my plates and registration of the vehicle, and he drove down personally to the DMV to work it out for me.I have to admit, I have always bought my cars from big dealerships and was initially apprehensive about buying from a smaller boutique dealership, but I can say this with every ounce of conviction I have: This was the best car-buying experience Ive EVER had! Derek is a man of his word and he has my loyalty from this day forward. I would absolutely recommend CAW to anyone who wants to get into a high end vehicle. Youll know what youre getting, and youll know its backed up with integrity.
Derek was so helpful and honest! I love my new Subaru and our mechanics said it is in fantastic condition. I should have gone here first to save myself a lot of aggravation. Also, Derek made the paperwork process easy from start to finish. Finally, his puppy dog is amazing!!
I had an awesome experience with them! I walked in told them exactly what I wanted and they worked with me to make it happen! They were not your typical sales people who try to force you into something and definitely made my first car buying experience a great one! Thank you for giving me my dream car!! I would totally recommend them to anyone I know looking for a new car! Awesome place! Derek and brad are great!
Finding Chicago Auto Warehouse in our online vehicle search turned out to be a really great buying experience. We live 100 miles away in Wisconsin and after talking to Derek on the phone we knew making the trip would be worth it. The vehicle we fell in love with online was even more amazing in person. Chicago Auto Warehouse will definitely be the first call we make when shopping for another car in the future. Thank you, Derek, for making it an effortless and wonderful car buying trip!
I Was looking for a car, because I was in a accident. Did not want to go out because it was very cold. My sister referred me to Derek. When I got there looking for a car, it was very nice because his cars are in a warehouse. A place where it is warm. Also Derek took the time out to look on the internet and help me find the car I wanted. He was in no hurry did not rush me. Took the time out as long as it took for me to find a car that I wanted. He also said give it a week. So he could transport the car to Chicago. In about 4 days the car was here detailed and ready for me to pick it up. I was Very happy with his service. I will recommend him to my friends.
As you can see on my review this dealership deserves the 5 stars rate (unfortunately there is no more). Is not a secret that buying a car is a nerve-racking situation; but one thing I can said is that the experience here was AMAZING, I didn’t felt pressured or rushed to make my decision. Derek was trustworthy, listened to what I had to said and the deal I want, the process was quick and painless making it look so easy. Derek communicated all the process without any games on a professional and polite way. He went the extra mile in many ways and made my dream car come true ...... for that I strongly recommend Chicago Auto Warehouse for your next vehicle. Thank you Derek.
We were looking for a car for our mother, and Chicago Auto Warehouse was just a place for that. The facility is very clean and spacious, car selection, even though not huge, but we were very happy with what we found. Staff was very polite and courteous. Derek was very knowledgeable, open and forthcoming about the car and the deal, we were able to negotiate to everyones liking and never felt pressured into the purchase. We were very happy leaving Chicago Auto Warehouse!!Would definitely recommend this place.
Great service, great people, and stress free car buying process. Indoor garage which is great for those cold Chicago days and there is a variety of vehicles. Derek worked with me so that I could trade in my vehicle and drive away in the vehicle of my dreams. There was no pressure of buying and they were helpful in answering my 1million questions. Go see them for a stress free car buying experience!
I wasnt sure what to expect but Derek was recommended to me by a trusted friend. Derek made everything quick and easy to understand. I would highly recommend anyone out there to come in and check this place out if youre in the market for a Car. 5/5 Stars.
Huge, huge thanks to Derek! Amazing guy and he has the most amazing examples of many great cars. Found a beautiful 14 Q60 Coupe here with a clear title for a great deal. 5/5
I recently bought a car from Chicago Auto Warehouse and I wanted to share my experience. I was browsing for a vehicle for about 3 weeks and could not make up my mind on what to buy. I browse the internet, magazines you name it. Chicago Auto Warehouse caught my eye and i contacted them where i met Derek. He Immediately pointed me out to the vehicle that had brought me to contacted them. I went to see it once and with no hassle Derek explain all the details to me of how every step was going to work. It was very smooth process to say the least. Now 9 days later I am a proud owner of an Audi, and to say the least very happy with the vehicle. I wanted to recognize Derek and his team for making this process very easy and pleasing, i highly recommend him and his excellence service that he provides. Will definitely keep him on the loop for the next buying.
Excellent service, they didnt have the car that i was looking for but helped me find it on an auction. Derek went above and beyond and found the car on a good deal. highly recommended
This is long over due!! I traded in my truck back in June, personally Im super skeptical when buying cars. I know many dealers our out there for themselves, not the case here. Everything was easy and smooth, if anything my shortcomings made it more complicated and still worked with me to make it work for me. Ive seen a couple reviews say quality, reasonable price, and stress free, I couldnt agree more
I have never had such a fantastic experience buying a car! Derek was superb in explaining so many different elements and multiple points regarding different cars that I was interested in. Additionally, they were able to handle the financing for me in a very professional and quick manner. I will never look anywhere else when it is time for me to eventually get another car.My friends who accompanied me are already talking about going there for their next car! Thanks again Chicago Auto Warehouse! :D
I was shopping for my daughters car and run into Chicago Auto Warehouse !! So far best Car buying experience!!!Dereck and his crew was very helpful.Derek product knowledge is beyond exceptional!!! He was very helpful and I was able to get my teenage safe and affordable car.Thank you so much Chicago Auto Warehouse!!!We will be back for another car!!
One of best experience buying cars in USA.Derek was very helpful. Explained me everything, no pressure... Recommended.
Derek and the staff at chicago auto warehouse were extremely kind and professional. They were helpful through and through with my first out of state purchase. Purchasing a car, especially a used car can be stressful, even more so when it is 800 miles away. However, the whole process was smooth and transparent thanks to Derek.My new roadster has been amazing and I am lucky to have been able to do business here.You can trust that the high ratings given to the staff are all well deserved.
If hate car shopping, then you really need to visit the crew here. You will not be unhappy with the way you are greeted and more than pleased you came. They treat you like you have been friends forever. Best experience I have ever had in buying a car and don’t know if could go back to big pressure stores. I think when it’s time to start looking for another car will check here FIRST. Then if don’t have what I’m looking for. Will ask can YOU FIND IT. Stop and look, won’t want to leave.
Great experience buying a 2014 BMW i3 about two months ago. Derek showed us everything about the car and I test drove it. Best price and quality within 100 miles. No high price markup and price negotiation game. In and out with the car less than 2 hours. Office manager Alex even mailed me $83 two weeks later for the difference of applying electric Plate from the state. Very honest business.
Derrick is real cool to work with. You can trust him to get you a great car and a good deal. Go check him out.
Best dealership Ive been to! Just bought a beautiful car in great condition! Amazing service and very personable owner! Derek really made buying a car easy.
Great service and amazing cars very affordable and great deals trust in Derek. He will put you in something you can afford also very nice and a dependable car.
In the matter of one week we ended up buying 2 cars off of Derek. Found a great 2016 MDX for my father in law and while we were there buying the acura I fell in love with a Tesla. Drove back the following weekend to buy the Tesla, this is a 6 hour drive from my home and it was well worth it. Derek was honest, knowledgeable and quick to respond to any questions. This will not be out last purchase from The Chicago Auto Warehouse. Best vehicle purchasing experience I have had by far.
Derek and Alex were great to work with! My wife and I took the train from Michigan to look at a Volkswagen GTI. Derek arranged for us to get a ride to the dealership from the train station. He was honest and very helpful with the car. This was our first experience buying a car out of state and they made the process super simple and put our worries at ease. We bought the car and drove it back to Michigan. Couldnt be happier with the car or the buying process. They made us feel confident in the car and ZERO pressure to buy. Thanks again Chicago Auto Warehouse! Keep up the good honest work! Highly recommend!
The best dealership Ive been to! Very nice and sell quality cars. Would recommend all my friends and family to buy from you guys! Also got a great deal on my 2010 Ford Taurus SHO.
I drove 4.5 hrs. to meet a stranger and buy a car I hadnt seen, sat in or driven. I came home with the car of my dreams and the comfort of knowing I had made a new friend! The next time Im ready to buy a car, I only have to make 1 call to Derek @ Chicago Auto Warehouse. Thanks for Everything, Phil Smith
Derek and his team are awesome! They were very helpful and informative. They made the car buying process super easy! I would recommend Chicago Auto Warehouse 100 percent!
Great experience. Loved working with guys! I like to take my time to make a decision and did not feel any preasure. I left happy and with the car I wanted.
I worked with Derek recently and couldnt be happier with the service I received. He was friendly, informative and made 100% sure I was satisfied with my purchase. I would recommend him to anyone
Very nice people. We came to look at a 2013 Chevy compact found on cargurus. No e that the showroom is indoors. The staff answered all questions and talked to us for a while on a cold, slow Saturday. We ended up inheriting an older car so didnt buy, but otherwise may have, or would have come back around to see other cars. If the need arises again, we will patronize this establishment first.
Best service I received throughout my car searching experience. The staff was great and helped me buy the car I have been wanting for years. Highly recommend going to Chicago Auto Warehouse.
I purchased a fully loaded ford flex from Derek in January 2019. I was looking for a rare set of features and he had it. He’s got a good eye for picking out the best examples of every make and model. The whole buying experience was pretty smooth. Derek is very knowledgable about his cars and gave me a really good walkthrough of the flex. He’s a car guy, not a pushy salesman. He knows his cars and only keeps quality inventory. I’ll look here the next time I go to buy a car.
Derek helped us by walking us through the selling process and we had a very pleasant experience with him selling our 2018 Audi A4. I would recommend giving them a call if you have any questions because Derek is happy to answer your questions. 👍👍👍😀😀
What a wonderful group of people to deal with! Very friendly and very honest. I will definitely go back for my next vehicle and make lots of referral.
I can’t say enough about this dealership and its owner! My car was failing and I knew it was just a matter of time when I would have to make the leap. Not being CRAZY about any particular type of car, I cruised the internet and kept coming back to this sweet jag Derek had in the warehouse. Finally, after much deliberation, I got in my sick car and took a drive. Derek was so patient and professional with me. He went over pros and cons with my personal situation and the 3 cars I was interested in. All of his inventory is immaculate and well cared for. Poor thing, I took up most of his day, but he got me the right deal and the right car!! I will send everyone I know there, and no doubt, will be a life-long customer!! Yup, got the Jag!! 😊
I recentley purchased a 2009 Porsche Cayenne from Chicago Auto Warehouse. It was a pleasurable experience working with the managers Derek and Brad. They made me feel like family throughout the whole transaction. I love my new car and will refer other family to this dealership!
Derek was extremely helpful throughout the entire process! Had the vehicle I wanted and got my loan approved! Highly recommended!! Thanks again!!!!
Great group of guys working over here. Great cars, knowledgeable, quick to answer questions and not out to screw you. Buy here with confidence.
Very professional experience, Derek clearly wasn’t hiding anything and was super honest with whatever dumb questions we had. Cars here will not disappoint, i know because Derek patiently showed me around nearly every vehicle just because i was so interested in what they had to offer. We had multiple vehicles to look at in the area from other dealers, Derek went out of his way to get us the carfax for cars HE WASNT EVEN SELLING, just to prove to us he had the best vehicle/price. After going to look at other dealers we headed back knowing we wanted to make an offer, meanwhile somebody else was looking at the same car. Derek was offered 500$ more dollars from this gentleman after us but he decided to save the car for when we got back!!! Such a smooth buying experience and i’m so glad we chose CAW because now my sister has the cleanest subaru in the midwest and she loves it!:)
Went in told them how i was scammed a year before and i was nervous about getting a neither used car i was promised i was getting a great car but instead i was sold a car that had issue after issue differently would not recommend this place
I will recommend Chicago auto warehouseif you looking for a car great experience The people there are awesome Thank you Love my Lexis Tuck
Sold my car here, substantially better offer than other dealers. Great experience
Derek was super nice, honest, and straightforward. Very pleasant working with him.
Wonderful people, simple process. Highly recommend.
Gave a fair no-hassle quote for selling my car
Great buying experience. Friendly team and a great selection of cars.
Brad and Dereck are great guys easy to work with and most importantly are not pushy made my whole car buying experience fast, easy and comfortable and they gave me a great deal really cant complain I wish them well
Ive always hated buying cars, but I couldnt ask for a better experience than I had at Chicago Auto Warehouse. They listened to everything that I wanted in a car and were able to keep me within my budget. Ill be telling everyone I know to go there!
Awesome place awesome people !Derek made my car buying experience so smooth ! Will be coming back !
DERECK is such a man of God. I would say, he is a life saver. Best Auto warehouse in the country. I cant be more happy than thankful for what he and his team have done for me.This is a go, see and talk out loud about this man. He is a genius, and adviser, he even gives you time to think. Not those big crack dealer company who want to get rich out of you. Dereck business is strategic, and i felt that he his my brother in real life, because he made me feel like it. I wont go anywhere else when i will need to buy or sell my car.Im stuck with you now Dereck :-))
Great place nice cars and friendly staff,Definitely coming back !
Excellent service! Bought a BMW X5, and the process was smooth and easy!
Dnt take ur care here. Took my car for repairs and they told me 1 day and it was 4 days but then had to take my car back because they didnt do a good job. All they messed up was the alignment which is been more than 5 hours never taking my car here.NO LLEVEN SU CARRO AQUI les page para la aliniazion y no me lo isieron bien y lo volvy a llevar para que se tomen todo el dia y me digan que no lo pueden aser y lo tubieron que llevar a otro taller.
What a great experience, Darek and Brad are very professional and were a pleasure to work with.they made the whole experience that much easier.they both from start to finish never rushed me and helped me find the car I was looking for.im soo happy with my new 2013 Audi A8L, and on top of all that the price was right!!!
My wife and purchase a car for are son 16th birthday and Derrek and his team treaded my wife and I like family there honesty was awesome and they solid us a car that was an a plus and made sure are 16 year old son was safe and sound . so we came back 2 weeks later and purchase another car for my wife and they even gave us a full tank of fuel wow you doint see that anymore both cars cost about 14,000 and we were treated like we spent 100,00 thank you Chicago auto warehouse Patrick /shari we give you a 10
Nice people to do business with
Great offer, very fast and friendly!
Great fast friendly services!
Nice place