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Chicago Steak Company
205 Michigan Ave, Chicago, IL 60601, United States
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Chicago Steak Company
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Ch
Review №1

Im a big fan of Chicago Steak Company, personally and professionally! As a restaurant chef for 18 years and now a private chef in the Chicago area, Ive served their product to clients and have received rave reviews every time. Its definitely chef quality meat!!! I also shipped Chicago Steaks to my brother-in-law as a welcome home gift when he returned safely to the states after an Army deployment. Hes a porterhouse guy and absolutely loved coming home to a big box of American steaks from his hometown to fire up on his grill! Everything arrived beautifully packaged with several updates along the way - great communication and customer service.

Kr
Review №2

Ordered my meat and got them quickly! They were beautifully packaged and absolutely delicious! Meat was tender and flavorful. Much better quality than anything you can get in the store. Will definitely be buying this again! Highly recommend!

Lo
Review №3

This is the first time I ordered from Chicago Steak Company and I will definitely be ordering again. Your steak is very tender and juicy and almost melts in your mouth. My wife and I are senior citizens and don’t eat a lot of meat but when we are running low on steak we will be ordering from Chicago Steaks.

Ca
Review №4

I love eating food from the Chicago steak Company! Excellent steaks, chicken, and even the cake! I highly recommend.

Ri
Review №5

The steak was absolutely amazing! I recently grilled the NY Strip Steak and the Filet Mignon. They were both some of the best steaks Ive ever made, and the Filet Mignon literally melted in my mouth. Highly Recommend!

Be
Review №6

I have been a customer for 1 yr now .Love, there foods .I no when I get my order it is top of the line never disappointed. Always frozen and sealed .I promise you will not be disappointed..Ya you pay a little more but well worth it.

Mi
Review №7

Received some steaks from Matt, outstanding cuts. I did a side by side challenge with a “choice” cut along with my Chicago Steak strip. No comparison. Mid rare only of course. Super tender. Super tasty. Awesome meat. Thanks again.

G8
Review №8

I made an order through Chicago Steak Company for the first time and was excited to receive the steaks. Unfortunately when they arrived, the packaging was damaged and I was not sure of the safety of the steaks. After letting Ramona Alvarez, a Customer Service Team Specialist for Chicago Steaks, know what had happened, she very quickly resolved my issue fully. I am very satisfied with not only their product, but their excellent customer service. I would not hesitate to recommend them to others.

An
Review №9

Amazing bundles for steak lovers or for great gift ideas. I had the chance to cook and work with multiple cuts of meat for different types of foods and I was very satisfied with the quality of the meat. I will definitely try some of their products again. Everything was shipped frozen and well packaged. Thanks again for the the quality product.

RA
Review №10

I purchased the surf and turf, 2 for 1 special. Great deal, the steaks and lobster were very good.I would buy it again.

Lo
Review №11

The Filet Mignon from Chicago Steak Company was absolutely delicious. The quality and flavor was truly unlike anything my family or I has ever tasted. You can 100% tell the difference between this steak and something you’d just pick up at the grocery store. Highly recommend!

EC
Review №12

Excellent grade of beef. My family will definitely continue to be loyal customers and highly recommend giving them a try. You will be pleased.

D.
Review №13

The Chicago Steak Company provided catering service for my apartment today and the spread was awesome. The food was tasty and the complimentary bar was a plus. The staff was very professional and welcoming.

Gr
Review №14

The Steaks from Chicago Steak Company are delicious and perfectly marbled. The deserts are amazingly rich in flavor and taste very professionally baked, especially the chocolate cake, its a must try! They honestly have professional employees who are always helpful and your order arrives very quickly. Amazingly its always frozen on arrival! 5 Star all around!

Jo
Review №15

I could not have been happier with my whole experience with Chicago Steak Company. They delivered very quickly and the meat came in packed nicely. Then once I cooked the steak I was even happier. It is high end restaurant quality meat right to your doorstep. I cooked the wet aged tomahawk steak and I can not recommend it more. As well make sure you try their seasoning because it was excellent!!

J
Review №16

Love the service! The customer service was absolutely phenomenal and it was all thanks to Sarah. Will definitely shop here again and definitely recommend to those looking for quality steaks.

Hu
Review №17

Chicago Steak Co has a happy customer. Ordered the filets and lobster tails. The meat was juicy and I would definitely say they are the best steak company Ive ordered from. The information gained from their university tutorial pages on their website are extermely helpful.

Ka
Review №18

We absolutely loved our Chicago Steaks! Everything arrived in a super timely fashion and was fully frozen (online other meal shipping services we have tried). The steak burgers are delicious, and the steaks themselves vert tender and flavorful. The free steak seasoning was the cherry on top! We definitely recommend and will be using them again!

Na
Review №19

Delish! I should have taken a picture, but I are too fast!Thanks for catering our event. Great way to finish the weekend.

Fl
Review №20

Amazing customer service. Great steaks, Sarah was a great and super welcoming person. Will recommended to anyone.

Je
Review №21

Chicago Steak Company has left me extremely happy I must admit. They are excellent at remedying any situation that may arise, have friendly customer service, and honestly the highest quality meats I have seen in a very long time. Butcher quality meat from a 5 star place right at your door. Sturdy packaging to keep your food safe and frozen, giving you a good feeling as you open your package knowing everything will be fresh frozen for you to enjoy!

Va
Review №22

Since first trying Chicago Steak Company, we’ve been hooked. The have by far the best frozen burgers out there. The filets are fantastic too! We’ve only had one issue with an order and they quickly made it right.I highly recommend!!!

Ka
Review №23

Amazing steak! Even marbling gave so much flavor. Each steak was a lot bigger than expect which was a plus.Even if you’re new to cooking steak, I 10/10 recommend!

Da
Review №24

Tried steak burgers, strip steaks, and filets from Chicago Steak Company. The order arrived quickly, and all three were delicious, juicy, and overall amazing cuts of meat. Would highly recommend...and dont forget to add their steak seasoning!

Ja
Review №25

Ordered the Chicago Bundle. Havent had a better at-home quality/experience making a NY Strip. The steak itself didnt even need any seasoning, thats how amazing it is!

Th
Review №26

Great burger to enjoy on a summer day! It was juicy and the perfect size. Recommend highly!

Mu
Review №27

I ordered CHICAGO STEAK SAMPLER for our anniversary last month. The steaks arrived on time and very well packaged. We cooked some the same night, absolutely delicious. Got some recipes from Steak University, turned out to be the best steak I have ever cooked. Wife and kids were extremely happy and satisfied.Thanks Chicago Steak Company for making our special night more special :)

Br
Review №28

Enjoyed my first Chicago Steak Company burger on a rooftop today! They were juicy and delicious, will definitely have these burgers again.

Re
Review №29

Chicago Steak Company has not only the greatest quality cuts of meat, and exceptional packaging, but they actually care about how people think of their company and try hard to give people the best customer service experience they possible can. I would definitely recommend purchasing from Chicago Steak Company as you will receive nothing but a top quality experience. The packaging literally comes in a large sturdy cooler, filled with solid dry ice and perfectly marbled meats regardless of the cut you order!

Na
Review №30

I read all the great reviews and decided to send a really nice gift package to my a very valued friend and work colleague. What a DISASTER! The package was days late and when it arrived, the dry ice had melted and the crate was filled with warm meat and blood in the crate - it was a generous gift that my friend said was disgusting. When I called customer service they said, sorry well get someone to call you back tomorrow. Because I have a job, I called them back and got poor customer service again. Same line Ill have someone call you back, I said no just refund my credit card. I called back one more time to see if I got better customer service and a different response during business hours, but NO, it was the same. Nice people in customer service, but nothing that felt like good customer service. I couldnt post with NO STARS so I gave 1 star. Work on your customer service, even though its probably UPS fault. Chicago Steak Company you should make it easy, fast and right, then maybe Ill reconsider my review.

M.
Review №31

Hello folks!! So.... my first foray into this company was not the best experience. The very expensive steaks (wagu) I bought were horrible! I posted a comment and the response was immediate. I was refunded all my money spent, with a future gift certificate to try again. (it was like $350) I accepted this and waited a few months to try again. So.... I finally made my purchase this month with dry aged rib-eye prime steaks. We just cooked one up on the grill last night, and I will have to say it was superb!! I am very happy with the steaks they sent..... they are big, the shipment arrived still frozen and they are tasty. So... will I order again??? Yes, I think I will. This company made it right with my first (horrible) purchase, and on the 2nd try.... it was great. The customer service was super responsive and polite to my feedback. Thanks for being a company that actually listened to me! I will recommend you in the future!

Na
Review №32

I am not a beef eater but wanted to get something for a client. Once I found the reviews, the website, the price I thought I would buy it. I decided to send to another individual and bought chicken for myself. I was concerned because they have a statement about remote working and the affect on customer service in terms of response time. I thought it was too long but worked my way through customer service. The initial order was well received but there were issues with the second and third orders. After much communication, replacement orders were sent and welcomed. I have just finished the chicken which was delicious. From the mouths of the meat eaters they proclaimed the quality was very good. They have a new customer indeed.

As
Review №33

WOW and WOW. The steaks are of an amazing quality and man have i been missing out. Will order get and love how fresh and tender they are when cooked properly. Got me hooked for life.

Ga
Review №34

Thick juicy steaks with amazing fat and great steak 🥩 seasoning!Love the flavor of these steaks!! We used cooked these on our cast iron skillet. Their steak seasoning was amazing. We added butter, seasoning salt, thyme and their fantastic steak 🥩 seasoning. Finished in the oven at 375 degrees for 15 min. Less time more pink!

Da
Review №35

Good burger and looking forward to trying more! 🍔 🥩🤩

ab
Review №36

Great tasting food all fresh great staff and service

Pa
Review №37

You see one star, but only because they made me.Dont know about the product. I decided to give it as a gift. Bad decision. What I do know is the customer service is extremely poor. They provide you with both a shipping and a tracking number for some reason. Two numbers yet shipping details are a mystery to them (and me).Website should have a warning that potential customers MUST register an account FIRST, before they place the order IF they wish to track their shipment without engaging customer service. You can sign up after, but you cant track your order.Offshore phone support is as expected, poor connection, hard to understand, & slow. Waited 5 minutes for their system to boot only to be told its on its way. This is what they told me the day before, two days past promised delivery date. Tried their online chat which does exist but Im still waiting for a reply two days later.Their beef maybe good, Ill never know. While I wont EVER patronize this company again, but I WILL tell everyone I know about them.

Ja
Review №38

It was delicious and tasty! I highly recommend buying them.

Gl
Review №39

Hands down the best Filet Mignons I have EVER had. Perfect marbling and nice thick cut and oh so tender!!

La
Review №40

Wow! What an upgrade for our Friday night steak tradition. Great packaging, and I appreciated the included tips and cooking instructions. Everything arrived on time and as expected. We are hooked!

Al
Review №41

Got to try their product at my community event and burgers were excellent!

Ro
Review №42

Burger was good quality, just needs seasoning.

La
Review №43

Got to try this burger at my apartment and it was delish!

Ch
Review №44

I am a satisfied customer. I initially had a problem with my Christmas order being short, but the problem has been rectified. Truly delicious steak, good customer service and I appreciate the follow up. We will definitely be ordering more!

Ch
Review №45

Have been using for years....Amazing steaks and burgers! Makes for great gifts for work and family. Easy to order and always on time. Excellent customer service!

De
Review №46

Ive purchased steaks from Chicago Steak Company a few times now and theyve never disappointed. Easily the best steaks Ive ever had, especially the ribeyes. I highly recommend giving them a try!

Ms
Review №47

Great quality of steaks and burgers. Flavorful and delicious.

Ze
Review №48

Amazing burgers, will eat them again!

Ma
Review №49

Steaks are AWESOME!! Very flavorful and tender. Definitely worth it!!

Ri
Review №50

Great caterer, great food and great event.

Ca
Review №51

Every one I have shared these burgers with said “very good!” I liked trying the verities of meats.

IH
Review №52

The customer service is impeccable. The steaks are scrumptious. Ive even ordered the burgers and they are juicy...3 napkin burgers. Yummy.

Ad
Review №53

I have ordered multiple times through the pandemic and only had an issue with my last order. Ok people, its not their fault. UPS and FEDEX are having issues. Its a pandemic and the vaccines are being shipped. Customer service called me on Christmas Eve of all days to make it right. They care. Dont yell at them. Be nice, be patient. Its 2020 and nothing has gone right for anyone. Once again, be nice, they actually do care but they dont deserve to be abused. Thank you Chicago Steak Company.

La
Review №54

I just got around to cooking my order, love these steaks! Made some stir fry, amazing!!!

Sc
Review №55

Just enjoyed an awesome cheeseburger! Thanks

Wa
Review №56

The quality of food and service they provide is impeccable. I was extremely impressed. Couldn’t have been better.

Da
Review №57

I ordered from the Maine Lobster branch of Chicago Steak. I had entered in the promo code to the order and went to the end of the order. It showed the promo code had been activated but didn’t show it at the end of the order. I thought maybe it would show after in the confirmation email. It didn’t. I called customer service and explained the situation and supposedly a specialist would call me. They didn’t. The order is now shipped without the promo offer. I wouldn’t have ordered from them without it!!! I’m not done calling and asking for what I ordered. Save yourself and order from somewhere else

Da
Review №58

GREAT steaks and chicken and pork. Dont forget the crab cakes. Terrific customer service also

Bo
Review №59

Man o man!! Ordered 2 of the 30oz Tomahawk Ribeyes!! Cooked em up and thought I went to heaven! The meat were the perfect ratio of fat to meat and was so tender I could cut it with a butter knife. I ordered a gift box for my Dad for Christmas and was a real hit! Whole heartedly recommend Chicago Steak Company! Omaha Steaks are not even in the same ballpark!

Sp
Review №60

Great quality steaks. Would absolutely recommend! Best steak seasoning Ive ever had!

Br
Review №61

This was my first time getting steaks online and I couldnt be happier with the experience provided here. The box arrived promptly and there was ample dry ice in the styrofoam container to ensure that the steaks wouldnt perish in transit. Just make sure you wear thick gloves when handling the contents to avoid an ice burn!The filets made for perfect Valentines Day steaks and they were melt-in-your-mouth tender. Reversed seared them after ~30 minutes in the oven to bring them to med-rare temperature. I cant wait to try sous viding the NY strips I got too!Cant recommend these guys highly enough - I will be a repeat customer!

Sc
Review №62

Lots of communication from CSC. Shipping was good and meat was frozen solid...so very good with that. Plenty of offers and coupons make this a reasonable service and the meat is very good.

Je
Review №63

Should be 0 stars. Ordered a steak and burger package as a Christmas present for my son to be delivered on 12/18. He only received the burgers and not the surf and turf package. Called customer service and was told a supervisor would call back within 24 hours. Never got a return call and my son has yet to get the rest of his food and now its 12/28. Horrible and will never order another thing from this company again.

Je
Review №64

Two weeks ago I called Chicago Steak Company to ask a couple of questions about placing an order for several corporate gifts. About 24 hours later, all the orders were in and scheduled to ship a week later. My contact at the company, Ramona, took my order details and the delivery info and made the entire process quick, easy, and ultimately perfect. Chicago Steak offers stellar service and superior steaks!

De
Review №65

Not happy with this company. Customer service is non existent and response time is horrible. Product was just ok. Will NEVER use this company again.

Ro
Review №66

I placed an order a few weeks ago and everything was so good! I placed a 2nd order recently and had an issue with the delivery. I called Chicago Steak company to let them know. Their customer service was excellent and they went above and beyond to fix my order. I was very happy. I have tried other steak companies and i have to say that products at Chicago Steak company are much higher quality then others. I will be sticking with Chicago Steak Company and definitely recommend them to everybody!

Da
Review №67

Terrible customer service. Ordered a small gift box on December 6 with a delivery date of December 17. Box didnt ship until the 20th but did arrive on the 24th. Customer service blamed UPS for delays, and only offered excuses. Also ordered a box from Omaha, shipped on time, delivered on time, and no hassle. For the money, Omaha provides much better service and experience. Customer service is awful at Chicago, so beware if expecting customer service to match overinflated prices. First time customer last time for Chicago Steak. Zero stars for Chicago Steak Company.

Ka
Review №68

My son introduced us to these wonderful steaks. My dad was a farmer so I was used to having top notch fresh steaks. I have not been able to find steaks that compare until now. Actually they far exceeded my expectations. I highly recommend these steaks for anyone looking to high quality steaks that you cant get in grocery stores.

Be
Review №69

Love ordering online! The steaks and burgers are so good. Excellent quality steaks. Being able to order online and pick the delivery date is a big plus! My husband and I will continue to enjoy the steaks, burgers and chicken!

Be
Review №70

One of the filets was more bone than meat. The meat was delicious but very disappointed that it was more bone than filet.

Ju
Review №71

Each time we order the different assortments; the beef, lamb, chicken wings, glazed pork, and different fish it keeps on getting better and better. We highly recommend Chicago Steak for your next meal.

ch
Review №72

Horrible! I ordered $324 worth of meat shipped on the 2nd didnt get until the 8th and all meat was defrosted and bad. Had them reship the order after several calls with the customer service they reshiped but instead of sending me my $189 worth of 30oz Tomahawk RibEyes I received a box of 8 hamburgers! That is not worth $189 since they offered a code to get free burgers of 12 for $95. I am still fighting with customer service to send me my steak or give me a credit. This was supposed to be for a Valentine/Anniversary dinner celebration and its ruined! I would never buy from this company again!! If they didnt have the steak I chose why not call and offer me another cut or a credit??? Horrible horrible do not order from them!

ME
Review №73

The prime burgers and steaks are hands down best I’ve ever ordered! Quality amazing! I never cooked a burger that did not shrink 😀

Te
Review №74

Excellent food. Arrived on time and packaged neatly. The steak s were some of the best i have ever tasted. Will definitely be using them multiple times over the summer.

Cr
Review №75

Bogus Offer of FREE SHIPPINGSearched on line for quality Meats to send for Christmas Gifts picked $200+ in Steaks, spent another 20 mins. creating an account, Billing and shipping info. go to check out there is a $65 shipping charge. I called the customer service department spoke to A***H and she said there are no more free shipping dates. I complained and asked for a Supervisor, put on HOLD; 3 mins. later toldThere is no one available. I said that I chose the Company based upon Free Shipping, I did my part, the Ad brought me to you and you need to Honor your AD. Stated I woulD make a Review warning others about this, asked again- same result!SO WARNING, COMPANY HAD THREE CHANCES TO HONOR THEIR AD-REFUSED!. FALSE ADVERTISING! SUGGESTED THEY TAKE THE AD DOWN. I WILL CHECK TOMORROW AND SEE IF ITS STILL UP AND LURING OTHERS IN!

Mi
Review №76

Great steaks and order was on time during holidays session. Will order again.

Ma
Review №77

We have always enjoyed the steaks from this company but recently ordered the Wagyu Burgers. These. are. the BEST. burgers! The 8oz size makes them extra large and juicy and the flavor is out of this world. Definitely recommend - for the steaks (try the NY Strips), burgers and seafood!!

Ri
Review №78

Ive eaten a lot of steak in my day and I would put Chicago Steak at the top of my list. The filet mignon is high quality and the steak seasoning rub put it over the top. After our first bite, we said WOW!! The meat was very tender and flavorful. I am a believer and a new customer. Thanks Matt.

Ni
Review №79

If you grow up in the Midwest, you know how important our short “grilling season” is, which, is why you can’t waste your time with low quality meats. If you’re looking for tender and delicious cuts of meat for the grill or any other preparation method, I highly recommend Chicago Steak Company. I’ve never been disappointed!

K
Review №80

If i can give a zero rating, I will. Do not buy from this company. Trust me!! Their customer service is HORRIBLE!! I have been trying to get information on my order which they confirmed and charged for close to a week now. It was supposed to be shipped last week as a gift and yet no one can tell me whats going on in my order. I had called their customer service a bunch of times but the representative keep telling me the shipping department has the info but i cant talk to anyone in the shipping dept. They cant be reached she said. They only call back. I left several urgent messages and yet NOONE has gotten back to me. I had to wait over the weekend to speak to someone again and when i called on monday during business hours i was answered by the after hours call center DURING business hours and said they are not available and asked me to leave an urgent message again which noone has yet to return. All i need is information about my order, it is the MOST BASIC customer service you can provide and yet noone can give that. This is a perishable good and shipping and receiving the product in a TIMELY manner is very crucial!!! I also emailed them and still they keep ignoring me. This company is horrible. You are better off spending your money elsewhere. JUST HORRIBLE!

Ma
Review №81

Do not waste your money. I will say the quality of meats is good however we received 5 different shipments that arrived hot and rotten. They tried to make it right by sending replacement orders that arrived hot and rotten as well. They need to revamp their shipping or you’re wasting your money. We’ve been waiting for a refund for weeks.

Vl
Review №82

Best steaks I ever ate in my life!!!!!Service was excellent as well

Wa
Review №83

HORRIBLE!! This place is a scam. I ordered on Dec 8th to have steaks delivered for Christmas. They dont answer the phone anymore, and the 1st time it was someone offshore. They have never answered an e-mail. The order has shown processing since I placed it. Im filing a complaint with PayPal.

GC
Review №84

Great customer service! Best quality steaks ever!

Je
Review №85

The burgers that we received were AMAZING! The kids say they are the best they have ever had! Would highly recommend ordering these as well as the bone in Prime Ribeyes!!

El
Review №86

The wet aged Ribeyes have excellent flavor and are well marbled. The burgers are excellent. The steak seasoning is on the salty side so if you get it only use it only on one side. The steaks are on the thin side so a little goes along way.

Gl
Review №87

I ordered 4 Prime, 16oz NY strips from Chicago Steak Company and they mistakenly shipped me 4 non-Prime 12oz Angus Choice steaks. Thats 12 ounces less steak and a downgrade in quality.I contacted them via Facebook. They responded immediately. Verified the error and shipped out the correct order within 2 days. I got to keep the original steaks and they were pretty good!

Ka
Review №88

Never a disappointing experience from Chicago Steak Company! From the steak quality, seasoning and shipping, I’ve always had a pleasant experience. We had wonderful, juicy and flavorful steaks and my family devoured every piece. Thank you for such an excellent product and fabulous customer service!

Gr
Review №89

Ordered a mix of steaks for a grill out party and they were all amazing! Would definitely order from here again.

Ph
Review №90

I must say Chicago Steak Company products are a 10 in our book at Tufftruckparts.com. We have been to many 5 star restaurants in our lives and the products we received from this company were awesome if not better then a lot of steaks we have had. If you know how to a cook steak like a pro you will see that Chicago Steak Company steaks are just as good as restaurants where you pay $60 to $80 for a prime steak in Boca Raton Fla. We highly recommend this company for steaks shipped write to you door within days. Dont buy from anyone else truck me. Thank you Chicago Steak Company.

Ju
Review №91

This happened to me once before, but I thought, well, I will try again. I took advantage of the 6 oz. sirloin steaks for $69.95 (4 pieces) and served 2 of them July 3. In few words, they were terrible. Flat pieces with no taste. Maybe 6 oz. is just too small for a piece of steak. However, I wish you all would taste the steak before sending out. I did not overcook by any means as the centers were dark pink....the meat just had no taste whatsoever. Okay....I have learned now. I am done.

Ka
Review №92

We grilled one up of each last night. We tried the filet mignon, the New York strip, and the ribeye. All were very flavorful and tender. We used the steak seasoning that accompanied the steaks and it added a nice salty spice and delicious flavor to them. I was especially impressed with the flavor of the ribeye. Even though there was quite a bit of fat on it which is standard for a ribeye, I couldn’t help myself and picked at the fat as it was also so tasty. This was a birthday present for my husband who was delighted with it and especially with the taste and quality of the steaks. I’m glad I took a chance and ordered Chicago steaks

Na
Review №93

Great Steaks, melts like butter in your mouth.

Jo
Review №94

Great quality steaks! I had some concern with how the frozen steaks would taste, but couldnt tell the difference. Easy delivery and great packaging. Ill be back...haha

ju
Review №95

Great product delivered right to your door.

he
Review №96

I ordered 700 dollars of steak and burgers for me and for my son. My order came as promised. The burgers looked good and were frozen. The strip steaks were brown, soft, stank-clearly spoiled. I called them. They wanted photos. I had to retrieve the steaks from the trash and photographed them. I said that I was afraid to use the other stuff ??contaminated. NO ANSWER. Sent them 2 emails and photos--NO ANSWER. Wouldnt order from them if it was FREE!!!!

Ji
Review №97

I thought I would give them a try. I order my steaks and selected my delivery date. I live in Florida and it was 87 degrees yesterday which is the day my steaks were scheduled to be delivered and there was an issue with UPS. I originally wrote a not favorable review because of the issue and I have now changed it because of I was lucky enough to have Ramona Alvarez very professional customer service person turn the entire problem around and early took care of me.Since the first order Ive ordered four more times I have to say great food and great service. Ramon continues to help me through the process and is always willing to do anything to help. I originally wrote a not so favorable review because of the issue with an deliver, I have now changed due to the way Ramona handle the problem

Fr
Review №98

NewYork steaks came very chewy and stringy. Would not order again. Stick with Allen brothers or stockyards.

Re
Review №99

I used this company to send a number of Christmas presents. It was an absolute disaster. The worst part of it was an absolute inability to ever speak to a customer service person on the phone which compounded the problem. Their website was not functioning correctly so any order you placed was so delayed in appearing in your “account” that it looked like your order had never been placed even though you had paid. When calling customer service you would get a person who said a person would return your call in 7 to 8 days! So unprofessional and unhelpful especially when sending perishables. I will NEVER use this company again. One more thing, this company is in Maryland not Chicago eventhough the name suggest otherwise!

am
Review №100

Ordered over $500 worth of meat that was shipped on a Wednesday and arrived hot/ no ice/ open bags in a Monday afternoon. Now I can’t get anyone to answer the phone or email. What a shame during this pandemic to waste this food. When I eventually get a refund I will do rate a portion to a local food bank in protest of their wasting food.

Information
47 Photos
100 Comments
4 Rating
  • Address:205 Michigan Ave, Chicago, IL 60601, United States
  • Site:http://mychicagosteak.com/
  • Phone:+1 888-970-1118
Categories
  • Butcher shop
  • Gourmet grocery store
  • E-commerce service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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