Bad experience!!, they just want to make sales. They had told me that i needed a change of tires and alignment for my semi truck and I spent $1300 on a set of them. And I really didn’t need the change because my tires are completely fine. I even called the next day so they could resell me my tires and they said ok, but when I got there they had sold them to someone else . I don’t recommend the place.!!

Total waste of my time!!! Spoke with Frank about swapping out a bent rim on my Corvette, later that day. He confirmed that they could handle the job and he gave me a price. I asked if the price would be cheaper if I removed the wheel myself and bring in the rims & tire. He said no. Later that day, when I was available, I called Frank again to ask if they were busy. He said that Id have to be there by 4:45pm to be serviced. I was there @ 4:40pm! As I walked in, Frank was talking to another employee who said that they COULD NOT work on my vehicle - its too late in the day. He said that it takes too long to lift my car and no one wants to stay past closing - WOW!!! At one point, Frank said that he thought the wheel was going to be off of the car. No Frank, I didnt say that and nor did you ask. After going back and forth a few times, I realized that they obviously dont value my time and I need to go somewhere else. I did everything that I was asked to do. I wasnt looking for any favors or anything extra. I just wanted my car to be serviced, as promised. Adding to my frustration... I could have gone in the other direction, to another available shop. Now, its too late for that! Of course, I was extremely upset. They told me to bring it back in the morning. Are you kidding? Im done! The next day, I took it to Mavis Tires. And, it was half of the price! Check it out yourself!I know this is wordy but I like to give accurate details.

Love this place! Have had our car serviced here several times and they always seem fast, upfront, and reasonably priced. They are first come first serve though, so make sure to get there right at 7.

The job was done in a timely fashion, high quality workmanship. The sales people very nice. I will be a repeat customer.

I arrived with my daughters car to get a oil change and was greeted with jesse on of the Firestone staff members. My wait time was short and my car was done in a reasonable manner. I have always been a member of this shop and will continue to patronize this business.The staff has always been very personal and patient with the needs of the costumer.Thank you for your service.

I worked with Jesse and it was a delight. Originally I was going to go through my dealership but the dealership told me that I had to bring the vehicle in first before they would order my tires at which point I would have still had to wait to get the tire work done. When I called Wentworth tires and spoke with Jesse he agreed to order the tires upfront which helped me out a lot with my busy schedule. From that point I was able to send my wife to the shop to get the tires put on her vehicle. Jessie’s knowledge of the tires and his willingness to work with me over the phone to get what I needed help to close and seal the deal. I will definitely be returning to Wentworth tire in the future and I would definitely send family and friends. Almost forgot to say that they have good pricing as well.

I really needed to purchase four all season tires. This establishment provided exactly what I needed. A very courteous salesman assisted me. He patiently checked their inventory for the tires I wanted, provided the price and general information about the product. My purchase came with a $75.00 rebate that was instantly credited to my bill.They accept various payment methods, (cash, credit, debit.)Customers are asked to provide the make/model of their vehicle, and the license plate number. Therefore, one should have that information available to prevent having to go back to your vehicle to retrieve it.The lobby/waiting area was clean and comfortable. Social distancing protocols are in place, and face mask are required for service.They provide other auto repair services too. Several customers wanted their oil changed and various other automotive repairs for their vehicles.While I was their, the employees were experiencing difficulty getting some needed parts. However, if you listen to recent news reports, you should know that this issue is industry wide across the United States. It isnt autonomous to Wentworth Tires.Overall, I highly recommend this company and will remain a loyal customer.

Wentworth Tire Service has been my go to shop for almost five years now. I drive E 250s and E 350s long body high top Vans. I need truck tires and solid mechanical work to keep my vehicles ready for long road trips. They do dealer quality work without the dealer prices.

Jessie was great help our tired shredded up on Highway 🛣! Miracle spare wasn’t bad but we got here and he put us on to 4 brand new tires with all warranties within 45k miles on brand new tires ! I really recommend this place it was very fast like 1.5 hours ! Removing old worn tires replaced with Brand new tires and balanced out everything no hidden fees !

I really appreciate the service at Wentworth tire they’re so professional so courteous and very precise about getting things done these guys are the best if I were you I’ll take my car to Wentworth tire and by the way ask for my friend Jesse he will get you right

I went to my vehicle and discovered a large nail. I called Wentworth tires and asked if they could help. It was 4:45PM. The guy said if I could make it in 10 minutes-Yes. I was fixed up and back home by 5:20! Great service! Nice people. Thank you!

I was one of many who hit a piece of metal on the Bishop Ford Expressway. A few of us arrived at Wentworth Firestone. Very quick and professional, my tire had to be ordered from Ohio. My incident happened late in the afternoon. My vehicle was ready the next morning...

Eric was very professional. He made sure I had everything I Needed. He was efficient as Jessie.. You need more front desk people like them.

Great customer service!!! Friendly people. Service is always great. I use to be a Supervisor for Home Depot for 20years. Customer service is one of my top priorities. These guys fit that criteria to the max. If I could give them 10 stars I would!!! Thanks for great customer service!!!!

I was doing my semi-truck alignment. They are professional on this, Im glad. Just had to wait long line. They dont do appointment for service, first come first serve. I wish I could make appointment and avoid of all that waiting.

Great Place of Business!! They are experts and fair!! I truly appreciate the integrity that comes with a family owned business. Jesse was the rep I worked with and he was awesome!! Highly recommend this place if your car needs servicing.

Jesse, Joe & the rest of the team at Wentworth in Pullman are incredible. Generous, funny, & efficient—they did a great & affordable job on a tire repair & headlight replacement. Their kindness & service are second-to-none.

Took my car and my dad car 🚗 no funny business just good business Jesse and Joe always take care of and my car god bless them for keep me on tha road 😀

We started going to them at least a year ago and have not been disappointed. Good friendly service.

Great service and they kept their promise of getting me in and out in under an hour and a half.

Popped in here just before closing on 4/5/21 a tire repair. Awesome, friendly customer service at the front desk and a speedy flat repair. I definitely will return!

My experience was fine and great! The service was quick and easy and I had no problems and I will be returning.

On our way out of the nearby Big Marsh Park on a Friday afternoon, we discovered we had a near flat. We went to the nearest gas station to refill the tire, and discovered it had taken a shard of metal. Not wanting to drive it all the way back to the North Side on the spare, we took a chance on Wentworth, which is right next to the gas station. They were honest with us, letting us know they were really busy, and that it might take 90 minutes to get to our car. The tire was repaired in about that time, and the price was less than half what we were expecting to pay. Wentworth Tire saved our afternoon.

Service was quick and efficient. I’m greatly satisfied by the service I receive and I highly recommend them.

Excellent run business. Extremely helpful and informative!

Ive been going there for years. I use to live in the area but Ive moved. They have always taken good care of me and great service. Most of the guys been there for years

Great service with friendly staff. I already recommended them to numerous friends and coworks after yesterday’s visit.

Joe went above and beyond standard service call to help. Everyone at Wentworth is very good and would highly recommend to anyone.😊

Had an emergency tire situation and they got me in right away. Professional, knowledgeable and friendly. Much appreciated.

Got a three axle alignment on a kw 680. In and out with no appointment the same day. Showed me what I had and explained what needed to be done to correct. Certious and knowledgeable.

The people at Wentworth Tire are great. Knowledge, attentive and provide excellent customer service. I called around to several different tire shops in the area and decided to go with Wentworth because of the exceptional customer service Jesse provided. So glad I did!

These guys are very professional and knowledgeable of their job. Jordan thanks a lot mein you were awesome, Alignment guy was great as well giving me recommendations and feedbacks. Thanks again guys, truckers get the best deal in Chicagoland and installation here.

Thank you so much for your fast service. On January 2 my car stopped and I had my car towed to the place I usually take my car to find out they closed on Saturdays now. No sign or no notification on the computer of this. I sat in my cold car for 2 hours because zi had to wait for another tow. I will be taking my car to Wentworth from now on which is closer to my house Thank you again for your fast service

Im a company driver with a new company and they use these guys for tire service. Ive only been twice. But both times I was in and out in less than an hour. If I had my own business, I would definitely consider Wentworth Tire Service.

Great service. Wasnt a long wait.

I blew two tires out on Doty Road, not far from Wentworth Tires. Jesse made sure I got in before the 1:30pm closing on a Saturday, and I was serviced and ready to go within an hour despite all of the appointment slots being full. My daughter and I are so thankful for their kindness and great customer service. The tires were also super reasonably priced.

This establishment did additional services on my vehicle without authorization or communication. They then charged for the services increasing the quoted price of the bill. Criminal behavior!!

They unfortunately didnt have my tire in stock but they gave me wonderful customer service and even gave me advice on some better options for my car. They are amazing they work with you and even have financing options available. Id recommend them to anyone.

My tire burst on the express way and I got there 20 mins before closing time they had me in and out so fast. They were so nice and reasonable I highly recommend if you’re in that area and need tire services.

A friend recommended this shop for an Oil Change. I made a reservation online so the process when I arrived was very simple. I spoke with Jesse who I absolutely loved!!! Awesome customer service here I will definitely be returning! Great experience.

I knew I needed a wheel alignment and oil change, but I thought I needed brakes. Eric was very thorough in his assessment. He was honest about the work I needed and didn’t need. He made me feel comfortable, as some auto repair shops will sometimes try to overcharge women. I’ll be returning for all of my auto repair needs.

This location is my favorite. The guys at the front desks are always kind and professional. The place is kept pretty clean too! They also do their very best to get you out of there in a timely manner which is very important to me. I would recommend calling to check their schedule first however it’s not necessary. They are literally the BEST go see them!

Very patient service advisers. They provide upfront pricing and tell you of any available specials. PS: Coffee and Donuts were the best before the pandemic happened.Looking forward to more miles with you guys

Great place to get work done to your 🚗 friendly staff and responsible prices. The sales manager works with your budget. Explains what going on with your vehicle. I recommend Wentworth Firestone tire service of Chicago automotive.

I love❤them..

I have been bringing my vehicle to Wentworth Tires for 3 yrs., and I am pleased with their work. I gave them 4 stars only because I wish they offer more coupons.

Update: 10/16- Just went back to Wentworth to have my F-150s suspension leveled. Looks great! Alignment is on point as well. Another fantastic experience at Wentworth. Keep up the great work!Just bought my 4th set of tires from Wentworth over the last several years on different vehicles Ive owned. Always a great experience. Knowledgeable, honest and friendly.

Jesse was more than helpful when I got serviced! I was having a rough start to my morning running late for work and had a flat tire. Jesse got me serviced quickly and did something special to make my day! I would add an extra 5 stars just for him!!

It was my first experience with Wentworth Tires. I had a slow leak in 2 tires which ended up being nails. They fixed the problem for me and “Jesse” at the front desk was very nice and friendly. I would definitely go back again and recommend to others.

Every one was plesant and tge services was awesome quick an fast

Wow, I am so glad I came here. Customer service was excellent. My car and truck are riding smooth. Thanks for a job well done 🤗.

For your big truck service ask for Jordan he is a good guy -

The service is always incredible. Jesse lets me know what I need and when I need it. He will definitely explain throughly. The mechanics do an excellent job in maintaining my vehicle.

Took care my tire needs with expertise, highly satisfied.

Great Experience! Fast and efficient

Good service, nice people.

Excellent customer service!! Very understanding and reasonably priced.

I always have a great experience going there. You gain lot of knowledge. The staff is very professional. I wont take my trucks any where else for tires and allienment.

Thank you for the great customer service

I love it here, they are very nice, knowledgeable and hospitable. They clearly explain the issue with your car and work to provide the best care.

Dropped ny sister off for car repairs.

I rate this as a 5 star place due to excellent customer service, quick and quickly service and safe even during this pandemic!!! Thank You Jesus!!!

Came in to get brakes checked and oil change, they were honest about what I actually needed and gave solid advice on what could be held off til later. In a world where people can screw you over not being the most knowledgeable in cars, honest trustworthy people is something I can always value, definitely earned a loyal customer in me.

Nice clean friendly establishment and staff. As I sat outside in my car my choice waiting, another car drove up on a flat. They took me in, and I sat almost an hour for them to plug my tire. I noticed they had took the one car In to fix their flat. So I asked the front desk wheres my car? They said oh its about ready. The longest Ive ever waited for a tire change/plug.

This is a busy spot but they are reasonable. Ive taken all my cars there. Customer service is great! Check them out. Theyve been apart of the Pullman community for many years!

Great customer service. family owned business. All the staff and workers are very attentive. The Mechanics are some of the best for all kinds of motor vehicles. They don’t beat you over the head with prices and they get you in & out.... phenomenal agents at the front counter.... Family owned business: malcolm

The customer service was great and the staff is very friendly and everything was explained to me regarding my service and I highly recommend their business and I got a good deal on my tires.

I call the tire shop to see if they had my size in stocks the time. Eric order my size and I was in and out about 1:45hr/mins. Also they look the car over for other problems and bought it to my attention, repair that and I was rolling again . I was happy they are still in business and care.

My sister had her air conditioning done at this location.

Wentworth Tire Service was First Class with customer service and completion of my job. I have nothing but compliments for the location on south Corliss Ave. What makes me even happier is this location is literally up the street from my home. Awesome experience, please get your tire service at Wentworth Tire on Corliss Ave. Ask for either Jesse or Joe, both are triple A customer servers!

Took my car to Wentworth Tire, for an oil change . The people there were kind and respectful. The work was done in time and well . These guys are the best !

Got here at 9:15, was told 2 cars were ahead of me, its now 10:25 & several cars were taken in & they havent gotten to my car yet!

I received 5 stars treatment from Joe. I came in for a flat tire repair and was in and out quickly. I told Joe I would be looking to purchase new tires in the near future. He searched and explained in detail what the difference was between brands until I picked the best ones for my budget. Thanks again.

I was given detailed info regarding my reason for the visit. I liked the professional customer service received. Id recommend Wentworth Tire Service to anyone thats has a need for this type of service.

This place is great for overall car care competitively price on service fast and efficient Joe Grayer is great honest and upfront. Clift put my battery in check my charging system and did my oil change in no time very satisfied with the service I received.

Great company to do business with. Prompt and friendly service. Quality work and would highly recommend

Reporting them to I’ll attorney general off ice for fraud Trying to charge me 4 hour labor for rear brakes when it takes 30 minutes but the book says 1 hour watch this place that black dude is a fraud $99.00 per hour labor 2 rotors pads and 1 caliper trying charge me $99.00 to install each part does not take 1 hour for each part I seen it done before

Had a flat and was stranded. They did everything possible to get me back on the road. Jesse was awesome!

Always have great service there when I bring my car in for an oil change. Staff very polite and helpful. Wait time is not long at all.

I had a flat tire on my way to drop my baby off to daycare. I called this place and when I tell you they got me in and out. I still made it to daycare on time and school. They were beyond nice and very reasonably priced. They had just opened and most of the people in the waiting area were being called to get there vehicles as well. I highly recommend them!

Very friendlyVery helpfulAnd they know there jobI have purchase all my tires from them for all my old car

Great car service in Pullman!! Got my oil changed and will use them as my regular place for general maintenance and tires.

I had heard negative reviews about the “old Firestone”, they were all wrong! This was one of the best auto experiences I have had. The team of mechanics appear to work as a family. I am definitely going back and have found a home for my automobile repairs. Keep up the good work!!!!!

I just moved in the area and this was my second visit to shop. They provide excellent customer service, staff was professional and knowledgeable. My vehicle was ready in a couple hours and it didnt break the bank. Great work

I wished Wentworth tire could have beat or matched what I paid for my tires. The service time used is very time efficient and the customer service is awesome. I honestly feel that I’m getting what I pay for here.

Very thorough, ok price, even called ahead for me to see, if other shops could do services for me.

Wentworth Tire fixed problem with check engine light. Thought oil change was needed but they said no, oil was clean. Very honest shop that does not do unnecessary work. Definitely recommend Wentworth Tire!

Great tire rescue

The service was good, the employees (especially Joe) were kind and professional, and considering I brought my truck in late in the day, they completed everything in a reasonable period of time (the next day). I would have given 5 stars, but I think for the price I paid for all the work I had done, they could have washed my JEEP! 😊

Great and prompt customer service. Didn’t feel overcharged when I left. If I was in a jam (like I was when I stopped in) or just lived in the area this would definitely be my go to repair shop.

Joe demonstrated a high level of professionalism, efficiency, and was informative regarding what was needed to repair my vehicle. I will definitely return for all my future vehicle maintenance!!!

These guys were great as soon as my vehicle touched their lot. I was towed in because of a flat tire, but after inspecting my tire, they discovered there was more damage, so they recommend that I purchase a new tire because of safety reasons. I wasnt there very long was a plus. Thanks Guys!!!

Great place very helpful and conveniently located right off the expressway

Great customer service, they work very fast and the prices are reasonable. I came thinking I’d be there for hours but everything was quick and efficient . My truck drives like a new truck now!

Jesse helped educate me on an issue I was having. His recommendations got me a clear understanding of next steps. I will bring my vehicle here when I need work done in the future. Thanks again.

Always very friendly, very thorough and FAST. Theyre ALWAYS appreciated.

Good service Jesse is good ppls.

Very positive experience. Upfront pricing. No wait time.

Fast and professional service. So close to my home, I will use them again. Thanks Joe!

Professional service. Eateries in walking distance (potbelly, 111 food hall) if your their for a while. Also located in the Pullman National Monument district.