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South Chicago Dodge Chrysler Jeep
7340 S Western Ave, Chicago, IL 60636, United States
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South Chicago Dodge Chrysler Jeep
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La
Review №1

I just want to say Mr.Reggie was really greatwith helping me.I like too let you know Mr.Reggie is a awesome Salesman.Thanks you Mr. Reggie I real love my vehicle.

Gl
Review №2

Disappointed with long wait for an express oil change . They did make any concessions for oil change contract, purchased with vehicle and charged for services! Lost 3 of 4 oil changes purchased in advance because I was not driving my vehicle over the past year and one half during the height of the pandemic.

Kh
Review №3

Liars and crooks.Made me and my wife drive an hour and a half because they kept emailing us and calling us to come test out a car we inquired about. Once we got there, the manager said the car was across the street getting body work. I told him that the website had multiple pictures that showed no damaged at all, and he went on about how the people who are in charge of the website take pictures from good angles and miss things. Then he blamed the phone representative who called us, scheduled an appointment, and ensured us the car was there and available for a test drive and said the phone reps have no idea what theyre taking about because they dont step foot in dealership. Its easy to just blame everything on someone else and thats a common practice there. Zero accountability was taken for wasting 3 hours of our time driving there and back. Then he kept trying to convince us to look at other cars while we were there. I have never left a review, especially a negative review, but I felt a strong need to warn others about this place, especially after reading peoples reviews who experienced the exact same incidence as us. The dealer showed us a bunch of disgusting and dirty cars and kept telling us that there wad zero room for negotiations because INTERNET PRICES were the absolute lowest prices for those cars. I have never bought a car and not negotiated the price down. Again, liars and crooks. If you dont believe me, go there and experience it yourself. If it sounds too good to be true over there, then it most likely a scam.

Ca
Review №4

I got my first car! I’ve been trying to for years. And let me tell you, Hector is hands down the best for this. He helped me so much. I’m happy with my vehicle, all thanks to him. I’m happy!!

Ms
Review №5

Went to get an oil change. They were quick (about 1 1/2 hours) and professional. Will go back again.

Ta
Review №6

Hector was my salesman did a fabulous job helping assisting me with a new vehicle!

Do
Review №7

Worst place ever. I wouldnt shop here. I called about a car and they said they are willing to negotiate price . I came to see a salesman who said they would not negotiate on the price. Then I called back and asked why they told me that and the woman I spoke to before said she was sorry to come back in and said now they were willing to negotiate the price. I went back in and they told me they wouldnt negotiate the price. They lie in this place.

Kr
Review №8

I definitely enjoyed my experience here. And Reggie was the best! If you ever are looking for a car please go to him, he will not steer you wrong!

Jo
Review №9

Had a great experience at South Oak Jeep. Robert Booth made the car buying experience very smooth. Found the perfect ride for me and was great throughout the process. Highly recommend South Oak and Robert for future purchases.

Ze
Review №10

Hector was really great at selling me a car I know were I am going for my next car. He is the best salesman on the floor

K
Review №11

Hector was my salesman he did a great job helping me out today purchasing my first car.

Li
Review №12

I came to see Hector my third fourth car and he did it again took care of me got me a nice journey for me and my sister thanks again Hector

Cr
Review №13

Hector did a great job! He honestly helped me and was very kind and down to earth. He was not pushy and was realistic. I would honestly advise anyone to come down and get a car - BUT ONLY from here.

Ke
Review №14

Reggie was a great salesman hes the guy to go see he got me out of my old 2003 Van right into a brand new 2018 Nissan Rouge.

jo
Review №15

Raul (R.J) Made my whole car buying experience great from the start to finish. Definitely made me feel at home.Big thanks to Tom & Jason too (the guys behind the scene). Definitely made it happenGot me a great deal on my brand Grand Cherokee with a 3rd row!Still in disbelief. Go see R.J now.

Th
Review №16

Hector was my sales man good guy got 21 300. S

An
Review №17

If you’re considering South Chicago Dodge, Chrysler, Jeep, Inc. and haven’t committed yet, I have one word for you: RUN.I came to South Chicago Dodge, Chrysler, Jeep, Inc. to potentially trade in my vehicle on 9/7/2021. Roy, the salesman I spoke with, was beyond rude. He assumed that, because I am a disabled woman, I would be unable to afford any difference on a vehicle if I traded with them. He was visibly shocked to learn that I have excellent credit, and I was met with utter disbelief that I would be able to pay for a car in any capacity. His behavior was unacceptable, prejudicial, and downright offensive. When they finally pulled the car I was interested in around for me to inspect, multiple dashboard alert lights were on (including check engine), the van was filthy, and the taillights were literally smashed in. When I pointed these things out to Roy, and mentioned how different the car was from the images online, he said “So?” as though that would excuse it.My ultimate message is to avoid this dealer at all costs. They wasted my time - don’t let them waste yours.

Be
Review №18

I am so thankful for Hector and South Chicago Dodge for making my company car happen. Great deal. Hector gets the job done. The showroom team is welcoming and friendly. I am completely impressed with South Chicago’s management and service post sale; addressing concerns and making sure I was happy with my purchase. Thanks for installing my plates. RECOMMEND RECOMMEND

Fr
Review №19

Real nice people they are still trying to help me with my purchase.Everythings okay they really care about my needs.

Ch
Review №20

Express lane open no appointment necessary really fast

Jo
Review №21

Thanks Alex for being so patient with me and helping me find the car just right for me that fits my style and budget you’re surely the best

Mi
Review №22

Raul took me instead of Diana. He stated near the end of the sale, that they dont take returns after purchasing the car. Ive never heard that before. If I had known that, I would not have stayed away from this place.

Ta
Review №23

I had a great experience with RJ. He helped me get into an 2020 used car. Highly recommend!! Thank you Rj.

KJ
Review №24

Hector was a great salesman but they sold me 08 BMW X5 that had not been checked for any problems before I bought it when I asked them to check some things he told me that I would have to pay for that. So because they didn’t check this vehicle for any problems after I left not even 3 hrs later the 4x4 malfunctioned and I could not stop on the expressway and totaled it. This is not my fault this is their negligence. So I towed the car back to them and they gave me my money back but I will never shop here again

Ru
Review №25

Hector was great got my. Dream car

St
Review №26

This dealer is shady, good luck buying a vehicle from them. I offered full asking price for a vehicle if they fixed the tire light on the dash. They refused and lowered the price a few days later. I made several requests to speak to general manager and they would not get back to me.

Es
Review №27

Good guy salesman Hector took care of us and he made it happen and got the car I wanted Dodge Journey!! 🤗

Sh
Review №28

Hector is the best and fast was not in the dealership forever in a day.

St
Review №29

Hector, did an amazing job assisting us and getting us in a vehicle in a promptly time!! Very good people to do business with.

jo
Review №30

Rj got me a great deal on my 1st car!!

As
Review №31

I wanted to provide a review for David Tapia. He assisted me with my purchase and trade in 4/23/21. I drove away with a 2019 Jeep Grand Cherokee. He was very helpful and gave me multiple opportunities to test drive when I wasn’t sure what I wanted. Great experience and I would definitely recommend him and the dealership to a friend.

cy
Review №32

After going to several dealerships RJ worked his magic and got me leaving here with a New car!! come see RJ!

Ro
Review №33

David Tapia took excellent care of us. Outstanding service provided overall. Davids transparency throughout the entire process was top notch. We got exactly what we wanted at a great price. Because if David and other staff we will definitely be referring others to this location. Great job!!

Ro
Review №34

Went in there thinking I was not going to be able to purchase a vehicle since a prior dealer denied me. Alex Ramirez help me out with a great deal. Walked out with a 2018 Jeep. And very happy and greatful for this person.

Ma
Review №35

I was taking care of by Roy and Armando I literally walked in and drove out. They were great gentlemen Im taking about really listening to my concerns, opening doors and truely made me feel like a super star. I got the exact vehicle I was looking for with barely any money down. If your looking for a car come see these guys.

Je
Review №36

They had a decent amount of CASH cars to choose from. I got a 2000 Jeep Grand Cherokee Limited with only 100k miles for $750. That was a steal!The process was easy and fairly quick since I wasnt financing. I wish they did a better job of detailing like they said they would but the outside was cleaned and shined up nicely.

Da
Review №37

Showed up to this dealer looking for a car that was listed on their website. Before showing up I made a call to make sure the car I wanted was still available and the person on the call said yes. When I showed up they sat me down and the salesman told me he would be right back not telling me what he was leaving for. He didn’t come back after 30 minutes and I got up and left. Terrible service.

Je
Review №38

I contacted this dealer via their website and they insisted I come into their store to discuss the price. I havent had a dealer refuse to work out a deal in advance in a really long time. They obviously didnt want my business, so I wont be shopping here. For anyone doing car shopping you should always work out the deal in advance either via email or the phone. It makes it easier to do comparison shopping. I also negotiate financing up front too.

La
Review №39

William had a great personality He was very professional & helpful in assisting with our car purchase.I Highly recommend 👍🏽😉

B
Review №40

Hector was great help.He help me pick the car I was satisfied with. He was very respectful and helpful.

wi
Review №41

Didnt think i was going to get approved but Rj got me done! come see RJ he is great!

Ca
Review №42

Thank you so much to Hector on getting me the car of my dreams. It’s perfect, he was very helpful and got me in and out. If your trying to buy a new car, go see Hector.

Pe
Review №43

Armando and roy did an awesome job thank you. We love our new Dodge Journey. Could not have found any nicer, friendly sales people ever.

qu
Review №44

These people are crooks!! They were calling me for weeks telling me to come test drive a car that I was interested in so I finally decided to go and test drive the car and most likely buy it. I wasted an hour and a half and theyre going through paperwork only for them to tell me that they sold the car.

La
Review №45

I scheduled a test drive for a specific car i saw online. We even called to confirm the same day. When we got there, the car was down the street because something was getting cosmetically fixed and they had no way to get it. The images online showed a car with no cosmetic damages.The salesman then proceeded to try to sell us other cars we had no interest in.Waste of a time.

St
Review №46

I give it 2 stars only because they deceived me. i saw an 07 charger for 2000 dollars spoke with the sales agent and he said the car was still available so i told him im on my way. i gets there and he tell me he has bad news and tells me the car has mechanical problems that it wont go over 20 miles an hour. waste of my precious time because he knew that when i spoke with him only got me there to try to sell me something else.

Ma
Review №47

SCAM ARTISTS!! the sales team here will tell you just about anything to get you to purchase a vehicle. I bought a 2020 Audi from here in March and was given 2 guarantees when I purchased: 1. If there’s anything wrong with the brakes, the dealership will pay for repairs 2. They will supply me with a spare tire.Reggie, the sales associate I was dealing with did not hold true to his word on either of these. 4 months has passed and thousands of dollars spent later, and he does not return any of my communication or tell me how I can get reimbursed. I never write reviews, but the Service here is genuinely awful. If you are looking to buy a car, I’d advise going literally anywhere else other than here (unless you like headaches and being lied to)

Jo
Review №48

Mr. Hector Marroquin took care of me. He provided me with excellent service. I left south chicago dodge in the best mood.

Jo
Review №49

Hector is great got me a car

Ja
Review №50

Walked in with bad credit and all kinda bad credit history, hector was on his way to lunch but stopped and helped me ... he was excellent very patient and explained all my options!! I’m happy with his service and I walked out with my dream car!!! Couldn’t ask for any better service !!! THANK U HECTOR #GOODPEOPLE

An
Review №51

Larry is the best 💪🏾💪🏾💪🏾💪🏾 service department took very good care of my Mopar

Cl
Review №52

Dont go here if you are looking for a Dealership experience. they really seem intent on not providing a buyer service attitude. you want that car, and its missing a body trip part, Not my problem, and you know it. The culture here comes off like waht one could expect from a used car lot. Customer care is not their strong suit. would not reccomend. Would have bought a Second car here, within a week, but did not because the service was soooooo lacking. Went somehwere else the following week instead and bought another 2018 model car.

Mi
Review №53

Hector was a great dealer for me, let me test drive and all. Great guy!

Kh
Review №54

Hector was my sales man!! He had good customer service! I came for a suv!! And it was sold ! Hector found me a nicer car and I am happy! Thanks south Chicago dodge for the sale!!

Fr
Review №55

Hector was My salesman :) he was amazing, and very friendly and made Me comfortable especially for me being a Women I will definitely recommend my co-workers and family :)

Ed
Review №56

Bought my last 3 cars here allways a great experience

Ja
Review №57

RJ was great helpful made it easy would definitely come back.

kj
Review №58

I had I awesome experience with Dodge today Hector was The best salesman ever and helped me every step of the way really loved my experience

Th
Review №59

I take my Dodge Charger there. Larry always provides excellent service.

ME
Review №60

Greg, Tom really try to help you with the best deal. Ask for those two when searching for a vehicle.

Br
Review №61

Roy help me and happy to say that he got a band new jeep Renegade off the show room floor. I’m happy they was able to help. Go see Roy if u need a car

ke
Review №62

Didnt like it, i got my car from Michigan dodge Chrysler jeep and both places i dont recommend...only good thing they offer is there warranty plan and u have to becareful with that,,THEY DONT ACCEPT EACH OTHER PLANS ALSO CHICAGO DODGE CHARGES YOU $149 TO DIAGNOSE EACH CONCERN U MENTION ABOUT YOU CAR SO HELL NAW I DONT RECOMMEND...

Ur
Review №63

I came in looking for a reliable used vehicle after talking with Hector He put me in my first new car, he was very informative he taken good care of me. SSD is the place to go. I love my 2019 Dodge Journey (white) I name him Casper

Pr
Review №64

Just purchased the 2021 GT Durango! RJ was amazing. Setup an appointment with him if you want great customer service and a great deal.

La
Review №65

Came here for an oil change. Specifically told them to use a specific kind and instead, they used a cheaper one. At check out, I noticed the price was significantly lower. So after waiting for 2 hours, I had to wait for them to fix the mistake that they made.

Jo
Review №66

They are typical car sales men and women up to no good liars dont keep their word in cheap dress clothes and thats being nice

Br
Review №67

Hector was a great salesman, really helpful. He explained everything to me. Customer service is through the roof. I recommend Hector!! See him today

Me
Review №68

Black people arent allowed to enter the business. An appointment was established before arrival. However, upon arrival we were told us he couldnt show us anything.

Cu
Review №69

I have not made purchase but i plan on they very reasonable price cars from $800.00 $10s of thousands.check them out.

Ca
Review №70

Came in to trade my vehicle, Raul Uribe greeted me upon arrival, told him exactly what I wanted and he went above and beyond and made it happen. Thank you for making it happen and getting me exactly what I asked for a white 2021 grand cherokee He’s recommended 100% glad the language wasn’t a barrier as he is bilingual.

Pr
Review №71

Hector Marroquin great salesman, great attitude and very truthful! 5 stars! Go Hector!!

Am
Review №72

I was a little skeptical about coming into the dealership but David L. and RJ were exceptionally helpful. I love the fast service and great sense of humor. I walked in cautiously and drove away with a brand new car!❤️ HIGHLY RECOMMENDED!

Al
Review №73

Great experience with South Chicago Dodge! Hector was my sales rep and he was very knowledgeable and easy to work with. I’m very happy with the deal I got..unbeatable! Would highly recommend car shopping here.

Ma
Review №74

This is a very nice car lot to shop the salesman seen we was undecided in if we could get a up to date car but the salesman reassured us we and his team would do their best and now we are the proud owners of a beautiful Mazda suv that me and my wife are very happy with thank you mr. Armando Bautista And south Chicago dodge

Ef
Review №75

Hector is great sales man see him got me a new ram 0percent

Ju
Review №76

Hector was my salesman great customer service was very patient and got me what i wanted to drive home in❤️

Am
Review №77

Ive been getting my car fixed here since 2007. Larry in service has not changed. Very nice and helpful.

An
Review №78

Had my own financing so the process was extremely easy. Curtis was a gem!

Jo
Review №79

The prices for parts in this dealership are extremely high. If there were any place else I could go I would.$345.00 is way to much for a key fob

Lo
Review №80

They took care of my car swiftly.

Br
Review №81

Excellent service thanks to Reggie Goins for the help picking out my brand new 2020 Dodge

Sh
Review №82

Great Experience Reggie Took Care Of Me!

Qc
Review №83

Hector my salesman was amazing! Came in looking for a particular vehicle and Hector got it for me!!! Any time u go to south Chicago dodge ask for Hector.

ce
Review №84

Couldnt beleive i was approved for a 2019 passat, come ask for raul U for a great deal.

An
Review №85

Hector got me my car again2020 equinox thanks Hector

An
Review №86

David tapia was very helpful with finding me a vehicle he took personal time in helping me find the right car for me and went out his way to help mehe made my experience at south Chicago dodge a great experience

al
Review №87

RJ took his time and was very patient with me got me a good suv

Dy
Review №88

I would recommend anyone to go to South Chicago Dodge. William E. Massenburg. Has by far the best customer service. Made my experience with buying a car great.

S
Review №89

Hector was a Great Help! And got me in my dream car❤️❤️ Thank you!

Je
Review №90

Traveled from Elkhart to Chicago to see a vehicle they had listed online for $7,000. Never actually got to see the vehicle because it was a block away and needed some work. After explaining our situation and what we were looking for, the salesmen immediately wanted to put us into a vehicle which was far more than what we were looking for. Pulled the old you need something reliable, card. Salesmen was kind, but we just got the feeling he was definitely more interested in HIS sale than our needs. Would not recommend working with this dealership based on this interaction.

Fo
Review №91

Hector was a great salesman! He got me in my dream car 2019 Dodge Challenger! Thanks!!

mi
Review №92

Rj is the best he got me a AMAZING DEAL on my NEW CHALLENGER!

El
Review №93

Great service good customer service

Mi
Review №94

Not nice at all, I have a perfect 800 credit score and these people didnt even get to see it because they wouldnt even consider discussing prices on a Dodge Charger. It had to be dug out of the snow to even test drive it and there were scratches on it but they wouldnt even entertain discussing price

An
Review №95

Raul (RJ) Fernandez is the guy to see. I went in for an appointment just to get some questions answered and he did everything in his power to make sure I drove out with the car I wanted that day. RJ pulled a few strings and made some things happen. Im grateful for him and he deserves a raise or a higher position because he does outstanding work and I will definitely be sending more customers his way. Thank you to RJ and the rest of the South Chicago Dodge Chrysler Jeep Team. All of you are awesome.

Aa
Review №96

David Lupian was a fantastic salesman! Made for a great experience and great deal!

Ha
Review №97

Hector was my sales man and he helped me to get my first and I love the service he gave me. He was really a big help too!!!

el
Review №98

They lied about the car in the listing and then also have no records of any defects on any of their cars. They simply don’t care

Ce
Review №99

Hector was my salesman, very helpful and worked with me to get the perfect car for me! Great job!

vi
Review №100

8 days after temporary plate expired still waiting on S. Chicago Dodge to TCB. Left important documents at dealership in purple folder and never found by staff there. Discovered and complained about cracked windshield morning after purchase. Salesman changed from Dr. Jekyll to Mr. Hyde. Recommended Vroom and Carvana.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:7340 S Western Ave, Chicago, IL 60636, United States
  • Site:http://southchicagododgechryslerjeep.com/
  • Phone:+1 773-476-7800
Categories
  • Brake shop
  • Auto parts store
  • Auto repair shop
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Oil change service
  • Used car dealer
  • Wheel alignment service
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–7PM
  • Saturday:Closed
  • Sunday:9AM–9PM
Offerings
  • Oil change:Yes
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