Great covid protocol, very nice people, thorough with their explanation and helping to educate you on aftercare.

I had a spur of the moment decision to get a tattoo. They got me in same day, which was great because I live next door! Dottie tattood me, and she was very gentle, patient, and friendly. I highly recommend her!

I wanted to write this review only because of the after treatment Ive received. The day I got my piercing everything went fine, and as they recommended, I went back 6 weeks later to check it. They didnt even take the time to check me properly, they saw it, said it was still inflamed and I should go home. Well today, I had to remove it because I see a little ball forming around it, and I called to ask what doctor I should see (because they said if it ever got infected I would need to see a doctor), and they responded so effortlessly that they do not know what doctor I need to see. Its so annoying, they dont care AT ALL to follow up, or maybe it is just the one woman who told me to go home and I believe picked up the phone today as well. Very disappointed and wont be recommending it to anyone else. I wish they had given me some instructions on after care and were more attentive when Im trying to reach out to them, it is my first piercing, I have NO idea what Im doing and it seems they couldnt care less.

Chito did my tattoo..and I love it!Very talented nice guy.

Theyre finally strict on the physical vaccine cards so dont forget it!!! Got turned away even though they didnt ask for it the last two times I was there and were fine with just the uploaded picture copy. I understand the policy and ultimately it was my bad, but some consistency would be nice since I thought why risk bringing out and losing my card when theyve never bothered with it before?But I had an awesome experience with Oscar the first time I went to get my nose pierced. And I had a lovely/easy phone interaction changing an appointment earlier this month. Allison is professional yet a bit off-putting and had that unwelcoming vibe that unfortunately some older body mod shops have. The first time with her had me and my friend leaving the shop feeling like idiots for going in the first place even though we had written recommendation from them to come in for a check-up at that time. I was hoping to have a better second interaction with her, but now Im just out $25 lol.

Oscar was awesome and helpful for my nostril piercing with my vaccine card (btw get vaxxed!). I wanted to get it done day of, and on the phone they said I could make a day of appointment for under-the-mask piercing which worked out great. Oscar was not trying to sell me useless products but was down to earth and real and answered all my questions. Thank you! This is a high quality piercing studio with only high quality jewelry in a fun part of the city so Ill definitely be back.

They only service people who have the original physical copy of their vaccination card. Which means if you lost that card or, like me and many other people in Chicago, if you got vaccinated at Northwestern or somewhere that stopped doing the square cards and primarily sent digital copies, then you won’t be able to be serviced. This policy just doesn’t make sense and it’s absolutely ridiculous. I work in the medical field and the science is clear that if the piercer is vaccinated AND masked, your chances of contracting COVID and close to none even if the customer is unvaccinated. You’re now missing out on so many vaccinated customers over such a strict rule. There are multiple other ways around this like requiring official copies or validated directly from the vaccinating provider online or simply taking temperatures along with whatever vaccination card form they have. Just unacceptable.

I got my first tattoo done here, Nenad did a fantastic job walking me through the process. His sketch was incredibly detailed and the tattoo came out even better! The shop was incredibly clean and professional, will definitely be back!

Theyre being very proactive with Covid. I was there today and felt very safe. And, Allison Minor is the greatest piercer ever! Go!

@Mike_Tofana did this beautiful piece. Will definitely be going back!

They are all so nice! If you’re nervous about piercing pain then come here! They’re all very calm and I literally felt nothing!

Really great experience here I know these guys are working hard to keep it clean and also accommodate people needing piercings and tattoos, I can recommend them highly and I would suggest giving them an email shout out to get your work done! Theyre one of the few shops thats actually responding to e-mails! Mike was fantastic and has a great style and light hand.

Really nice staff. Great location.Alison is awesome - Ive looked for a good piercer in Chicago for a while and shes it.

I’ve been here multiple times over the years for piercings/jewelry and have always had an excellent experience. Allison is one of the best piercers that I have ever met in the city. She is very polite, professional, and knowledgeable about what would look good and what would not. I will continue to give them my business, and so should you.

I had Joel tattoo two petunias and it was a lovely experience! The shop was extremely clean and took heavy precautions because of covid. Everyone was super nice and Joel chatted the whole time so I didn’t even notice the pain. The tattoo turned out awesome. When I get another tattoo I will be going here!

Oscar was awesome! I got a industrial piercing and he did such a great job. It has been healing great, even just a couple of days after there is not any pain. I will definitely be going back and recommending him.

I had set up a piercing appointment with Allison, and she was amazing! She explained in detail regarding the piercing, and made me feel super comfortable with the whole process, for which I was very grateful.I will definitely be coming back!

I usually dont leave 1-star reviews, but unfortunately these guys earned it. When I was working on a design for my tattoo with Nenad, his original sketch was stunning. Then he started to put it on my body, and it looked NOTHING like the sketch. By the time I realized how badly it had gone, it was too late, and now its on my body forever. And when I got my nostril pierced it was done at the wrong angle, so every time I go into a different shop to get it swapped for new jewelry, the staff tells me I should just let it close up and start over. Its that bad. Im so sad that I let these people mess my body up. Dont go.

Great atmosphere and attentive staff.

Got my first tattoo here last week and I was so amazed. Joel is incredible, kind, and kept me smiling and calm. He didnt make me feel silly or inadequate for getting a (very) small tattoo. He answered all the questions I asked and made me feel comfortable even though I was nervous. He was incredible! Thanks, Joel! This place is also astoundingly clean. They are checking temperatures, putting cell phones in baggies, and plastic wrapping iPads for check-in procedures. Id recommend Joel and Chicago Tattoo to anyone! This is the place!

Got back to me right away after sending in a contact form & were very friendly and COVID cautious. They were happy to make sure my tattoo was perfect!

Outstanding. I am so glad I came here. They take the necessary precautions when it comes to covid and the shop is very clean. I was referred by a friend to check out Joel. Let me just rave about how great he is, I sent him over a picture of what I wanted but I asked for it to be adjusted and change things up a bit. He exceeded my expectations, pays attention to detail and knows how to keep you calm! I can say I’ve finally found my to go spot. Can’t wait to get more work done by him.

Unfortunately had a bad experience. Got two lobe piercings as well as a cartilage piercing. Decided to go with the nicer (more expensive) jewelry they offered and ended up picking a wishbone shaped earring (~$100 each). After my first lobe was pierced, one of the wishbone earrings broke as it was being handled, so I had no choice but to pick another earring, which I politely obliged. Obviously the earring shape or make is delicate/not worth $100 if it is going to break that easily, but I was happy with my piercings so I didnt think much of it. Fast forward a month later, and the same wishbone earring broke overnight while I was sleeping. Disappointing to say the least that a $100 earring would break doing such a routine activity, but not surprising since the partner earring had broken during my appointment. I called to let them know, expecting some assistance, but I received blame for having a fuzzy pillow (which I originally provided as a possible reason as to why it broke, not expecting for that to be used against me) and was told that it was my fault for the earring breaking, so therefore I needed to pay the shipping to send the earring back to its maker as well as pay to get my ear repierced. Bad customer service, will be taking my business elsewhere.

Artist worked with me and made the design I made even more intricate! Michael Tofana is the best artist ive ever worked with 10/10 will go for my next tattoo again!

Didn’t end up getting tattooed but the lady who helped was willing for a walk in.

Just went in to get a few replacements for my nose ring which fell out in the shower and went down the drain...the shop is well lit and quite clean. I am going to go back and get a tattoo soon!

I dont know, spur of moment Sunday afternoon thing. Turned out to be a meh decision. Counter girl was pleasant and cool. Atmosphere was chill and inviting. Old tattoo guy was nice enough. It was a couple of small little black bangers. My girlfriend didnt like hers at all. Mine looked better, but the next day it blew out on the top and the bottom. The picture is a little over a week old.

Ive gotten multiple tattoos from Mike here, and every single time I was blown away by the linework and artistry. Hes always incredibly professional and friendly. Everything from the front desk workers to the piercers (shoutout Allison!) to the tattoo artists (Nenad is awesome!) is top-notch, and I cannot recommend this shop highly enough. This is the only place I go to get work done.

We love this place! They love our pup and they do a great job, plus they are super accommodating ❤️

Chicago Tattoo is a top notch tattooing parlor. I did a walk in and worked with Mike T, and he was able to create a master piece that covered my whole forearm. And I’d like to mention that this is my first tattoo and I will be coming back for more!

I had a wonderful experience shopping for earrings for my helix. I made an appointment online and answered their covid questionnaire, which was pretty quick. The ladies that help me out with my purchase are very knowledged and showed lots of patience and smiles, I had a many questions since I’m new to this kind of jewelry. I also bought a sterling solution to help with the healing of my new piercings. Which seem to be doing way better from a days use.

I got tattooed by Mike and it was an amazing experience! He was gentle, he guided me through everything the lines, when he was shading and applying colour, gave me a heads up on sensitive areas. His vibe was amazing and he remembered my name which is difficult. The list goes on! I felt very comfortable. The whole staff was amazing. I highly recommend this place

Very clean place that takes the COVID guidelines seriously. Had a very good experience and really enjoy my new tattoo. Will definitely be going back for more!

Ive been here twice and worked with Mike both times. Super helpful and absolutely great at his job. Wonderful artist.

Excellent artistry, great customer service.

Waited 30 mins for an appointment and the artist never showed.

Ive popped into this shop for jewelry changes a couple of times, and everyone is friendly and helpful so I decided to get a piercing. I saw Madeline and got a double forward helix. She explained the procedure clearly, made me as comfortable as possible, and the piercings came out awesome. Im so pleased. Looking forward to going back and getting more!

Chicago tattoo and piercing company I feel held strictly to the COVID 19 virus recommendations of wearing mask, social distancing, and sanitation. All staff members were kind and caring and maintained excellent sanitation practices.My incredible artist Michael was sensitive and patient since this was my 1st tattoo experience. He kept me relaxed and comfortable during the entire time and explained what to expect all during the process. Yes, there was some pain but I was able to tolerate it pretty well. I enjoyed the experience. Im already thinking about having another one done in the near future.

Have come multiple times for the sole reason of getting pierced by Oscar. He does not dissapoint and really helps ease any nerves you might have. Whether it be your first piercing or your ninth, he really is a pro at what he does and had never had an issue with any of the piercings done by him. He excels not only at his job, but delivering excellent customer service and knowing what jewelry best to recommend for specific piercings. He never is in a rush when asking questions and does his best to explain the whole process of the piercing and after care. Definitely recommend and will keep coming back for future piercings!

I just got my first tattoo here! It was done by Michael Tofano, and he was great! Im really happy with how it turned out. Michael was very helpful while guiding me through the process of everything, and was talking to me, and making sure I was comfortable throughout the tattoo.

Michael was wonderful, plus he was really up on his Supreme court knowledge :)Getting a tattoo during COVID might seem like a risky decision given the entirely voluntary nature of a tattoo but the shop was SOOO clean, so cautious, and followed all the necessary protocols.

LOVE LOVE LOVE coming here

I got my first tattoo here a few months ago, by Chito. He was patient and helpful during the placement process, did a great job, was done with it super fast! Would definitely recommend!

I was tattooed by Olivia. My friend and I did a walk-in and though we had a to wait a couple hours because they were busy with clients who had made appointment there were comfortable couches and lots of flash to look at while you wait. There’s also a ton of restaurants on the same street if you have a bit of a wait. Olivia was awesome and gave me everything I wanted and more. I had a hip tattoo and she put up a screen for me since I had to lift up my dress for her to tattoo me. She is such an amazing artist and gives fair prices and I would highly recommend her!

Called & asked if they had septum piercing jewelry, the girl said yes. I come all the way there, look in the window the shop is completely empty, i knock on the door & some girl answers(most likely the same girl i talked to on the phone) i ask her if i could just look at the septum jewelry & she told me I had to make an appointment & shut the door in my face. Made me waste my time, could of told me that over the phone. Writing this as Im heading to the Tattoo Factory, where you dont need an appointment to just look at jewelry.

Quality service and talented artists. Already thinking about my next one

Just moved to Chicago from Kentucky so I was looking for a new place to get tats. This place was right down the road so I gave it a go. Michael was awesome and did a great job. Definitely will be hitting him up for my next tat.

This place is very, very clean, the staff is friendly and very responsive. I went in for a quick consultation with Nenad on a Saturday, explained what I was wanting, and he took my idea and turned it in to something absolutely beautiful. The entire tattoo took less than 2 hours. Nenad was great, explaining what he was doing as he worked, and checking with me about various options in the design. I am in love with the final product. I will definitely me making future appointments with Nenad. First two pictures are the day one, 3rd pic is 3 weeks later.

Needs better service.

Awesome! I get all of my ink done here when Im in town. The premises are immaculate, expected for a tattoo shop. They have so many designs on the wall to show their previous work to inspire your designs.There are other places to go to, but this is it for me

Taylor was very educated & knowledgeable on everything we had questions on. Wanted 2 simple tattoos & walked in-were out in less than 2 hours. David made my experience very comfortable & easy! Very clean place 10/10 recommend.

Told me I need an appointment to purchase a piece of jewelry while in front of the location

I got my first ever piercing(s), both earlobes with Madeline. The entire process was wonderful; I know I made the right choice coming here. She helped to select jewelry, walked me through the process, and then did the piercings. She was friendly, patient, and informative. I cant recommend her enough! Thank you!

Nice staff helped the wife with her first piercing. A good selection of gold and titanium jewelry for those interested in piercings. They also do walk-ins!

I was very pleased with the shop and the staff. I got two tiny tattoos and they shared their thoughts and experiences with me; very professional! Mike was very kind and i am so happy with my two new tattoos. Everything is clean and they tell you everything you need to know. Furthermore, it was my first tattoo abroad and it worked perfectly fine! Moreover, it right next to the train station so thats convenient too!

Allison is by far the best piercer you could ever ask for. To date ive had 17 piercings and ever since i came to this shop i have never gone to another. Allison is like a great barber, when you find one with vision, experience and this level of professionalism you never go to another.

Love this place. I have been coming here since I can remember. This place is a staple of Chicago. I have been coming here for 20+ years. I wouldnt go anywhere else, for any of my tattoo/piercing needs, ever! Thanks so much for the amazing work!

Almost 20 years later, Im still happy with my tattoos. My son wants his first tat from here. We are waiting for our next trip to Chicago to get it. I got my first professional tat here. Never a bad experience. You all are amazing!!

Allison was amazing! She is very knowledgeable about piercings and you can tell she really cares about the art. She was also able to keep me calm talking to me throughout the process. Will be coming back!

I just got my first tattoo here and had such a fantastic experience. I had a lot of questions which they happily answered, I did a walk in and waited no more than 15 minutes. The process of getting the tattoo was such a positive one. I never felt uncomfortable in the setting and the artist definitely helped me feel at ease while I got the tattoo and assured me that I could take as many breaks as I needed and not to worry. I would definitely come back to this place for another tattoo and I have already recommended it to a friend.

We brought our 9 year old to get her ears pierced. She was excited yet extremely nervous. Alison took so much time with her and explained everything first. She said shed only pierce her when she said she was ready and would not surprise her. It went great! I was impressed by how cleanly the process was. Everything was sterilized and she probably swapped out her gloves 5 times if she touched different things.

Super safe. Good work.

Have gotten both tattoo and piercings done here and had great experiences each time! Clean space, great artists. No complaints! Will definitely be back.

Did a video consultation with Olivia.. Super nice..understanding and professional!!

I came here in search of a hoop nose ring. However the person who assisted me ended up being a huge help. (Unfortunately i don’t recall the persons name) this person informed me that my nose was not completely healed and suggested I avoid the hoop nose ring. This individual instead suggested alternatives. I ended up going with a stud and left happily. Great customer service! Will return for future piercings

Awesome experience!!! Very professional and clean shop!!! Cant say enough about artist Michelle!!! Extremely professional, gave me all the recommendations for tattoo care, I was even running late, yet she still did such a professional job and finished 10 minutes before her next appointment!!!! She never rushed just did her job properly. Will definitely be coming back, and Im coming all the way from Atlanta!!!

The piercer Allison is amazing! She knows her stuff and does it well. She did my friends bridge piercing, which is a bit notorious as a difficult one to align properly, but it turned out perfect. I cant personally attest to the tattoo artists, but Ive heard good things.The shop is clean, they use quality products, and everyone is nice. A+ in my book.

Came in yesterday and got a tattoo of my dog. Joel did an incredible job. Great environment, very welcoming and reasonable prices. Will be returning here for future tattoos.

I am from out of town and I just got my first tattoo at this place. It was done by Joel and it was absolutely fantastic. It looks perfect, and the place was awesome and everyone was nice. For anyone needing a tattoo in Chicago I would 100% recommend this place.

The piercing and front desk staff always great. Allison and Randy are true pros really know their stuff. Well priced. Awesome experience everytime I go in there.

Incredible atmosphere, and great people! I had a really good piercing experience with Alison, and Im definitely coming back!

I can only review the piercers like the reviewer before me but Allison was fantastic! Charismatic and really helpful with suggestions and what I wanted turned out perfectly. The shop is really clean as well and theres a good selection of jewelry here. Putting five stars especially because I came by for aftercare after the piercing as well and got help for it. Definitely returning!

I was just tattooed by Joel, and hes amazing. Not only was he nice, but he gave his sincere opinion. Ive been tattooed in two other shops, and this was by far my best experience. Not only is Joel awesome, but everyone else in the shop is as well. Very friendly and fun environment.The shop itself, is very clean and has some amazing artwork displayed. Theres no judgement from anyone there (even for my potentially stink feet, thanks for not gagging Joel!) I highly recommend this place for anyone, even if its your first time.

Awesome staff clean shop! I went there to get an old tattoo covered up and wasn’t sure what I wanted. My artist hand drew the idea I had and gave suggestions on enhancing it. It came out perfectly! And you can’t even tell the old tattoo was ever there. I highly recommend this shop!

I love the people that work there they did a really good job on my tattoos. I recommend you see gentlemen Joel hes really good

I went in this past Tuesday evening because I had questions about piercings, I have been thinking of getting one but I’ve been scared lol. The girl who helped me look at the jewelry explained how it works made me feel more confident about the choice and am definitely going with this place!! Great selection and friendly staff!

Was tatted here about a year ago based on a referral from a family member. The artist was nice enough but he went too deep in my skin for my wrist tattoo which ended up scarring as a result. The tattoo also wasnt symmetrical which it should have been. Ended up having to get it fixed at Insight which is where I normally go and shouldve gone to in the first place. However, due to the initial scarring its still not perfect but Insight made it much better than it was.

If I could give this place a golden star I would. I came here in April and May of last year. I walked in with an idea, and I originally started out wanting a small BB-8 but Will talked to me about details and stuff and we decided to go bigger. Will was an amazing artist and I was super anxious because it was my first big tattoo, and I am anxious going to new places, but it was an AMAZING experience. I ended up with a beautiful tattoo that I still love seeing everyday.

I am a returning customer for a reason. Always a great experience, friendly staff and comfortable. Rudy pierced my septum, he was laid back and explained everything pretty thoroughly. Made me feel less stressed and Im really glad he pierced me. Best tattoo and piercing shop in Chicago!

Ive been inked by both Mike & Joel & both are awesome artists. The staff are always friendly & knowledgeable, definitely my goto place for ink & piercings!

This is the best place for piercings (cant speak for tattoos because I havent gotten one here). My piercing artist did an amazing job with my cartilage piercing and was super thorough with instructions and answered all my questions. Its on the pricier side, but definitely worth the money in my opinion since youre paying for good quality service and high quality jewelry. Highly recommend!

Got 1 last yrs getting another on my birthday cant wait

Went in for my first tattoo and became a customer for life. The staff was friendly the artist knew his stuff and the tattoo turned out awesome. It healed incredibly quick and the colors are rich!

I have been to different tattoo parlors in the city, and this is one of the best. They have been there since the late 70s, and have hundreds of already made tattoo drawings to choose from. You can also bring in your own drawing and they will tattoo it for your. I have been there many times with my own artwork tattooed on me. I went to get my septum pierced, the the piercer explained what I need to do to keep it clean and take care of it.

Got my nosed pierced as my Chicago souvenir! Very friendly, helpful staff. Clean! Allison was very honest and Im very glad I followed her recomendation on the size I should get. She explained everything in full detail and her after care speech was not only informative but funny and she made me feel at ease!

I loved my experience here. I had a cover up done and the artist did such an amazing job. I love the tattoo and how it looks on my body. I also had a piercing done and the girl did a great job.

I have gotten a tattoo and piercings done at Chicago Tattoo & Piercing Co. and both experiences have been great. The shop is very clean and all of the employees are very genuine and honest with any concern or question you may have. Both the piercing, done by Alice and the tattoo, done by a male, were very quick and as pain-free as it could be!

Had the honor of joining a friend for a tattoo at this establishment yesterday. David McNair took time to consult, work with us both, and give us tattoos we were incredibly proud of. I just wanted to thank him for his attitude and professionalism, and for showing up on a day when the rest of Chicago stayed indoors to be warm. I will be back.

Awesome shop very friendly and helpful. Well lit and great space tons of designs all around.

Got a new earring for a cartilege piercing here. Friendly people and good service even though it was busy and I just wanted to buy something and walk out.

Awesome place. Clean and I’m very pleased with how my tattoo turned out. Thanks Chito!

Horrible customer service. So rude and not able to listen to my needs and meet them. I went in for a nose piercing. Ive had it done before, along with many other piercings, and was told they will not do a hoop which is the only piece of jewelry Ive ever had in my nose. I would never change it out if I didnt have to. Not only do I not get what I want, but all their options where limited and not cute. The ones that were acceptable were gold plated which they charge at least 90$. So, that would mean I would have to go 6-9 months with something I hate in my nose only to pay for another piece of jewelry on top of it later to switch it out. Then I was told they charge for the piercing and the jewelry. Ive never been to a place that almost double charged for a piercing. On top of that, I was talked to like I was an idiot. Ive been in the nursing field for a long time and am experience in getting tattoos and piercings. I know some things about wound healing. I left immediately and went to another place that did exactly what I wanted and only charged me for a flat price (which is what Im used to).

Very rude, unhelpful, unprofessional

Super friendly folks! I went just to get my nose ring changed out and they were super nice and helpful. I will definitely be coming back!

I did a walk in with my Brother to get our first Tattoos on our butts. Everything was a great/easy experience considering we had no idea what we were doing. They made the tattoo stencil exactly how we wanted in terms of shape and size.We had Travis and Joel, two great guys with great personalities.Also, this place had a very warm and CLEAN feeling to it.

Got a second nose piercing here. The day I went was super busy because it was their Anniversary, so I waited 3 plus hours. Guessing this isnt normal. There were many regulars there--one of which was allowed to cut in line ahead of me. I would have been annoyed but it seems like this is a family business--some folks come here so often they get family treatment. So whatever. Prices are higher than other places, at least for piercing and jewelry, but the piercing itself was top notch and expertly done (Im saying this 4 months after the fact with no issues to date and a great looking piercing).

This is the only place in the city where I will trust the tattoo artists and the spectacular piercer named Rudy Carrillo. His work is unmatched and he has been my piercer for years, before that he worked with all of my sisters. Rudy is a true Chicago original and this shop is clean and well worth the money to put down.

My friends and I came in as a group and were greeted cheerfully and helped immediately. The tattoo I got was tiny but my artist seemed to care and made sure I got exactly what I wanted, BUT— it’s crooked. One of the wings of my tattoo is crooked and I’m pretty disappointed. Great service, but I can’t believe how crooked mine is.

Love coming here to get new jewelry for my piercings. Excellent service and very clean!

Beautiful Experience!!!