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Top Home Furniture
7325 S Ashland Ave, Chicago, IL 60636, United States
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Top Home Furniture
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Da
Review №1

I was driving and saw this store, just moved to the area and needed furniture. Jasmine and Eddie were very professional and was able to get me the furniture I loved in my price range, when delivered the people were professional and were done with setup in under an hour. Nice elegant furniture for a great price, I’ll be back

De
Review №2

I love this place ! i’m always here, wether i need new bed sheets or a new rug or furniture . eddie and his crew are always helpful and precessional .

La
Review №3

Purchased several pieces of furniture for delivery several things were missing upon delivery when I called my items were no longer in stock. Refused to refund my money told me to pick something else. When I finally got a replacement delivered items arrived damaged and missing screws to put items together. Staff member said they are just simple screws you can get at walmart. I needed these items for family coming to town and now I have to run around finding screws that should have been included. Very frustrating experience.

Mi
Review №4

The worst experience Ive ever had with buying furniture. You pay for full sets of mattresses they give you mixed match sets. The worst almost 3 weeks of my life trying to get the ones I paid for. Find another company/store. Just terrible. I paid for 5 bamboo mattress sets. I got 3 actual sets and 2 cheap box springs with bamboo mattresses, and now who keeps the change since we know they are differently priced when the box springs are cheaper? Never again. Jas is the rudest salesperson ever.

ti
Review №5

I just love the king size bed I purchased from here. The quality of it is very good. I got my furniture delivered to me next day. I was so grateful. Eddie and his team did a great and fast job setting up too. I definitely recommend this place to anyone who is looking for nice elegant furniture.

ki
Review №6

If your looking for good elegant quality furniture .. Youve found the spot !! The service is stupendous ! I got my furniture the next day.. No delay !.. Star has a beautiful personality & very charismatic !

Ve
Review №7

View their website and catch great deals.

Aq
Review №8

I payed $2,490 cash for furniture, including the delivery fee and set up. THEY (Every staff member) said that Ill get my items on a Wednesday between the hours 12-6pm which was lie because the drivers showed up at 10 at night with only my bedroom set leaving behind more than half of my items. I went back to the store that following Thursday and Friday to confirm that everything was their mistake and was supposed to have my things delivered that Saturday and to be the first stop only to call (because no one called me of course) to find out once again I was lied to (this time by the manager himself) and I wont be receiving my things until that Monday. Asked for a refund NO, ASKED to speak to the manager (again) NO, asked for a sheet set for the inconvenience and the fact that i didnt receive my comforter set that was included NO,even asked to come pick it up and the answer was NO, because they dont even have the sh!t in stock at the store in the first place. Poor customer service, Poor communication everything about the place is poor they have some nice items there but I wouldnt recommend this place to my worst enemy. #AngeryCustomer!

Ni
Review №9

I love this store. They are reasonable and have good quality furniture.

Ja
Review №10

The item purchased was $299.00 after taxes without delivery the total came to $385.00 When city taxes are 10.25percent which is around $340tops guess this place is a rip off in so many words ion recommend spending money here you might get shammed on your price. IjsAfter speaking with the owner of the store we were able to get results immediately and we were treated kind and respectful thank you sir.Were coming back for those stools.😉

Co
Review №11

Love this place 🥰 I come here to get everything I need for my home. Customer service is top notch as well never had a problem here

Es
Review №12

I just order my furniture last week and the service was amazing ❤️ I love shopping here will be coming back for my daughter set❤️

Je
Review №13

Went to many stores but find what i want at a good price at your store... customer service 10/10 and your staff was very helpfull.... will be referring many of my friends to buy furniture at your store

El
Review №14

Never deliver on time its always the same excuse Next week will be delivered we promise that week never comes.If you give them the full amount of money youll never going to get some of your furniture. Terrible service very rude and disrespectful, will hang up on the phone.

an
Review №15

Good place the shop for your house wonderful get right to business 💪🏾🤘🏾

Ja
Review №16

BUYER BEWARE! Terrible customer service!!! Ive waiting on my furniture for 3 months. I PAID IN FULL in the beginning of March and was told I would receive all my furniture by the end of March. When it arrived my new footboard was damage. I have been really patience with this store due to Covid, but everytime I call to check on my backorder they cant find my invoice and make me text them copy of my receipt each time. I was told my furniture will be here by the 1st of June. Here it is the 1st of June and I had to call them mid afternoon because no one reached out to me. Only to be told that my furniture will be here today anytime between 12pm-8pm (I called at 2:30pm). I asked the young lady if it can be here by 6pm because I have to leave my home for an appointment at 6pm. She says YES. The driver calls at 4:45pm and I ask him the same thing. He says YES also. I call again at 5:30 only for her to ask me to text my invoice again. She tells me that he will be here by 7pm. I can not wait till 7 for some furniture that I should have received in March. Please be careful before buying furniture from here. THEY ARE INCONSIDERATE And DO NOT VALUE THEIR CUSTOMERS.

Sa
Review №17

I went in this nice store today to purchase items for my home Jackie helped me the hospitality was beautiful .There were so many beautiful items in the store I will be returning again thank you Jackie and Eddie ❤

Ni
Review №18

Love this place, furniture is really reasonable and looks great in your place

Li
Review №19

Great experience with the manager. We had a miscommunication and he was so nice about the issue. He explained the situation about our order being backed up and was very patient and polite.

Ad
Review №20

This is place is a joke!!! Very unorganized and unprofessional…. My delivery has been cancelled like five times…No call to notified that they won’t be bringing the delivery, you have to call to inquire what is going on with delivery before they tell you it is canceled…..Or when they delivered they bring a wrong items, and the right items is deficit they have to take it back… That place is a joke.

Sa
Review №21

Unbeatable prices and great quality furniture

Ma
Review №22

I ordered my couch in April on the 20th they have not delivered my couch yet they are rude and disrespectful they hung up on me and very rude

Ce
Review №23

Great service. Got a cupn and it was accepted!

Jo
Review №24

Workers damaged my brand new bedroom set. Damaged my door and said they would order me replacement parts they lied and they owe me money for my damaged door. They dont call back they dont respond to my messages or phone calls I want my money back. Bad business top home furniture

Ra
Review №25

Very low quality. I had spent over a thousand dollars on furniture as a Christmas gift for my mom back in December. The furniture is great and she loves it! I wont get into how expensive the delivery was (over a hundred dollars) when we live 2 minutes away. After getting the runaround with delivery dates and time, and no one ever really knowing what time the furniture was coming, or no one showing up on the day it was meant to come, we got it. I still purchased a bed in February because I was impressed with the way the furniture is holding up. Countless times, I asked if the beds in the store were worth it and countless times was told yes. I went ahead and got it. (again, delivery charge ridiculous) My bed was broken within a month! I did NOT call back because if I do, I want a REFUND. Not a repair, not to be worked with. Im just letting potential customers know to not purchase mattresses from this place, THERE ARE BETTER PLACES WITH AFFORDABLE BEDDING!

da
Review №26

Good service, good sales associate that work with you. and great finance deals. recommend if you need any kind of furniture as soon as possible got my stuff delivered and set up

Ni
Review №27

Brought a bedroom set they came the day they were supposed to come they forgot the mirror to my dresser said they next drivers would drop it off it’s been 2 weeks store manager never called to inform me what happened or what was going on I actually had to show up at the store and get rude was told they’ll drop it off Friday still no mirror called Saturday was told they’ll drop it off still no mirror even offered to come pick it up was told the day I offered to come get it they didn’t have it in store so was it at the store the day they delivered my set I guess not my set was delivered on 1/02 it’s now 1/17 still no mirror I wouldn’t recommend them to anyone so unprofessional and they don’t give updates on they furniture you pay for a waste go elsewhere1/17/2021 I was told my mirror would be delivered between 4-6 Sunday still no mirror I’ve called and they would pick up the phone and hang right up today is 1/18/2021 no call from the company on update or nothing BBB will be hearing from me if they are accredited they won’t be for long this place needs to be SHUT DOWN ASAP THEY TAKE PEOPLE MONEY AND KEEP THEIR ITEMS CONTINUE TO REPORT THEM

Eq
Review №28

My mother spent 1500 on a couch set and they never delivered her things and cut the phone. Or didn’t give her money back .

Em
Review №29

Excellent customer service. Friendly staff. They took the time to show me around . Great furniture and very responsible price. Definitely I will recommended to all the people I know .

Br
Review №30

Very pleased with the service that was provided! Jackie made picking out furniture very easy and quick. I was very impressed with the delivery and setup. Took less than an hour to setup once everything was delivered!

MI
Review №31

Very nice and helpful.Jackie was very informative and Pleasant.Will be ordering some furniture here soon.items was on back stock.

Br
Review №32

Horrible! I would never shop here again! I paid for my furniture a week before my move in day and they delivered my furniture at 8pm. I called them three times during which time NO ONE EVER TOLD ME THAT MY COUCHES WERE NOT COMING. And they were also missing my head board. I had to wait 5 more days to get the rest of my furniture, so I went to the store for them to tell me that the couch I paid for was discontinued and I had to pick out a whole new couch, which I didn’t receive until the 8th, and they still didn’t have the head board! It is now day 10 and I still don’t have my head board. I tried yesterday to see when I could get my head bored and they couldn’t give me a delivery date and I couldn’t get in touch with Eddie the owner, because apparently that’s the only way you can get your money back. This place is very unprofessional and my next step will be filing a report with the Better Business Bureau. And I will also be doing a review on social media because I have to warn potential consumers! We gotta stop allowing this terrible service in our community!!!! They already overcharged me because I wanted to upgrade my queen mattress (Which came with the bedroom set) to a pillow top and I had to pay full price for the mattress. And I didn’t even get the mattress that came with the set!

ra
Review №33

Great sales! Great sales associates,it took me an hr to pick everything but Jackiee & Eddie really helped me pick out my furniture.Great people to deal with, definitely coming back for more.

DA
Review №34

I recommend everyone to come see Eddie for great deals as well as great quality furniture. A very pleasant environment.

Br
Review №35

Jacky and Eddie took very good care of me! I recommend them to anyone that wants to buy furniture!

Ya
Review №36

The delivery was great he was on time and there employee Walled was great he did the job fast and neat, He knows what to do. keep the hard work guys. Definitely recommend to family and friends.

Ja
Review №37

Great service,if you need ASAP furniture and they pretty much have everything in stock, i got my stuff delivered and set up the next day.Good sales associate that work with you. and great finance deals.

Ta
Review №38

Unprofessional place and horrible workers. The furniture is low quality and they need to be closed!!

El
Review №39

United staff really work with you they make sure you get what you need and want for you and your family. Affordable prices and payment plans that will not break the bank, good quality furniture.you will be happy 👍🏾

Ja
Review №40

Very friendly and attentive to the needs of their customers. Thanks Jacky,Brenda and Eddie

MA
Review №41

Good deals at this place he works with you at the end of picking out what u want have to come

Zi
Review №42

Very good service and hooked me up with a good deal.

Ro
Review №43

I just received my furniture today. I love it!!!!!!!!! They delivered and did the setup where I wanted in my home. They were super fast and professional. Please check them out.

Ki
Review №44

Great furniture, reasonable prices, Great customer service they work with you with the prices.. :)) I furnished my whole house with them and im loving it :) !!

ca
Review №45

Great service!!Great staff!! definitely good sale prices,for sure im coming back for more!

De
Review №46

Customer service was great, we were able to find everything we needed

kh
Review №47

You try to support neighborhood business and you get screwed. Everything was flawless or so I thought. Eddie was friendly and very helpful/knowledgeable. The receptionist on phone is nice. I was informed of delivery date (thurs)and it arrived on time but all the parts werent available . Was informed it would arrive Friday and no show. I had to call for update and was informed reason.Saturday comes and goes with no update from delivery guys. I AM REALLY UPSET.! I took off 2 days for nothing.Told my family about because they were looking for furniture and there is no way they will go here now they see what I am going through. I was ok with having to remove my boxes after delivery but for them not to update me during the 12pm-8pm delivery time is horrible. It is now SUNDAY and still nothing. NEVER AGAIN!!!!! I added star because they did come on sunday.

Aa
Review №48

I stoped inside this place 3/14 and I was told I will have next day delivery which I was fine with I’ve been calling them all day because I haven’t got my bed I would like a refund I don’t recommend this store

Ra
Review №49

Great service, amazing prices, quality furniture

Be
Review №50

They worked with me on changing items. Delivery was in good timely fashion.

Vi
Review №51

The most inconvenience I’ve ever dealt with in life!!!! $2,000 for a bed room set..I’m 165lbs and the KING SIZE bed broke two months....WHYYY?? HOWW? And after being told it would be fixed under warranty..everyday was a different excuse..they finally show..and don’t have the damn drills!!!! Now they’re back to the run around!!! Don’t wasted your time or money on folks who only care about your money!!

AL
Review №52

I would never purchase from this store. I’ve had nothing but problems with them since my first delivery came on November 5th. I was not informed prior to my delivery that some of my items were delayed, it took me to check the status of my delivery to be informed that my delivery was on its way but we’re missing your dresser. I was than informed that my dresser was coming the next week November 12th to learn on the day of that delivery that it wasn’t in stock. It took for me to tell them that they had to provide me with s chest or something because I’m paying for something that I don’t have in my possession. The entire team has poor customer service, it takes for the customer to call to find out information. As of today December 8th no dresser. I would never recommend this store to anyone.

Cl
Review №53

Great customer service! loved my furniture!!!! :))) will definitely be back for more !

Ot
Review №54

Got a great deal via the websites and it was honored in-store

Ni
Review №55

They need to SHUT THIS PLACE DOWN ASAP!!!!! They would try to make you spend anything due to it being ‘Tax Time’. I should’ve NEVER went to this store!!!! I went on February 25 (3 weeks ago) to order a two piece furniture set, kitchen table and tables for my living room. When I left the store I notice on my receipt they over charge me, I went back to the store and Eddie gave me my difference with no problem. They told me my furniture was going to be delivered on March 7. The day come & they furniture guys called me at 7am saying they are on their way with the furniture. My son was super late to school due to the time they came and how long they took with everything. The man did mention to me it may be a problem with my sofa to fit in due to how big it was & how small my door entrance was, but they was gone try to fit it in. When they did that they damage my walls and took my closet door off the frame & knock some of my things that was in my closet down & was even stepping on it. After trying so many times to fit the sofa in & damaging my walls, the man said it won’t fit but he knew a guy that could break the sofa down to were it could fit into my apartment. He told me to give him a few days until that next Thursday (March 14) for them to break it down & bring it back and try again. Days go by and nobody calls and tells me nothing. I called them everyday asking about my sofa and when are they going to bring it & asking if Eddie was there and they would say he is not here. So UNPROFESSIONAL!!! When I finally talk to Eddie (this past Saturday) he told me the situation with their guy who is breaking down the sofa & he broke it down friday but still fail to call and let me know. Eddie did say monday (which is today, March 18) they would be delivering the sofa and put it back together. I told him ok I’m going to held him against that if it don’t work out. I text the guy that brought the furniture and ask him if they were delivering the sofa monday (like eddie said) and he tells me no they are bringing it Wednesday. At this point I am mad & stressed out. It been three weeks since I brought the furniture and two weeks since they brought it to my home. I made a mistake & kept the loveseat because I thought they was going to bring the sofa the next week. So today come and nobody called me. I couldn’t put what I had to do on hold and wait to hear from somebody, so I drove all the way back to the store. I talk with Eddie and told him I am not satisfied at all. I told him I want a refund they could come back and get everything. He tells me he can’t do that due to my order being a special order. I didn’t order anything special. They made that a special order when they couldn’t fit it in my apartment door. If I would’ve known what I know now I would’ve went back then when they couldn’t fit the sofa in and ask for a refund. Any other furniture store have a policy stating ‘30 days refund if not satisfied’. I was willing to pay extra for another piece of furniture but Eddie said it was too late. I have kids and I don’t have money to waste on a TERRIBLE company that can’t accommodate you. I would NEVER COME BACK NOR RECOMMEND ANYONE TO COME SHOP HERE!!!!

La
Review №56

Great customer service they made sure I left satisfied!

Om
Review №57

Good customer service nice furniture

mo
Review №58

Great service and great prices. Excellent service and fast set up

Da
Review №59

My item was set up in my home so nicely the next day after purchase

Ke
Review №60

Prices arent that bad. They just dont have the sales on display.

Do
Review №61

Good selection too pushy to make sale

ma
Review №62

Best prices in town great service and very professional they told me my friends would come the next week and next week it was here great timing

Sa
Review №63

Best furniture in town. Love their Furntiure

Je
Review №64

Great place Great Furniture works with your pockets

Ra
Review №65

False advertising in regards to credit check and they put hard inquery on your credit report then they say that they cant due to the lenders decision

Ta
Review №66

They have reasonable prices but they rush you to buy things with out listen to how you want your belongings also are very unprofessional merchandise be damaged and the delivery takes their time to deliver

Ap
Review №67

They dont work with us

La
Review №68

Rude cheap furniture & extremely over priced

Ti
Review №69

The 90 day no credit check process is fast and real! Went in picked my furniture 20mins later I was on the way out and my furniture will be delivered within 3 days! I’ll be back!

Mz
Review №70

Furniture is cheap.. I got a leather futon from them and 2 weeks later it started to tear up the thread was unravelling... Will not be go back 🅿

Ru
Review №71

Good furniture at reasonable prices

Je
Review №72

Great service

Ca
Review №73

Good customer service

Sh
Review №74

Eddie the best

ja
Review №75

Not my taste for furniture

Ka
Review №76

Some of there furniture is over priced

Le
Review №77

Good service

Sh
Review №78

Horrible

Sa
Review №79

God is good😀😀😀😀😀😀😀🙏🙏🙏🙏🙏🙏🙌🙌🙌🙌🙌🙌

Ge
Review №80

A good place good prices and they serve you fast

Information
22 Photos
80 Comments
4 Rating
  • Address:7325 S Ashland Ave, Chicago, IL 60636, United States
  • Site:https://tophomefurniture.com/
  • Phone:+1 773-488-0600
Categories
  • Furniture store
  • Bedroom furniture store
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–5AM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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