user
Decorium Furniture
4851 N Western Ave, Chicago, IL 60625, United States
Appearance
Decorium Furniture
Comments
Dr
Review №1

Kim is amazing. She is energetic and not pushy. We found ourselves going back there often now. We bought out beautiful couches, bed, 2 TV stands and so on from them. Amazing quality, contemporary and very reasonably priced. She is also helping us shop for movie theater chairs now.

JI
Review №2

Kim is one of the nicest people l’ve met thus far. I was looking for furniture but she didn’t have what l was looking for. She was kind enough to recommend stores nearby that would have it. She even went as far as giving me directions to this place. The next time l went back to her store, l was surprised that she remembered me. I did my shopping and once again Kim was kind enough to give me a generous discount. I highly recommend Kim’s store. She has good quality furniture and her customer service is second to none.

An
Review №3

Decorium is my absolute favorite furniture store in all of Chicago! I am a psychotherapist and I furnished my entire office and my home with unique, durable, well-crafted, and affordable pieces from Decorium.The customer service is informational and inviting, coming from both the employees and the wonderful owner, Kim.This is a great time to support local businesses and I recommend this one wholeheartedly.

Je
Review №4

I absolutely love this place… I think I may have furnished my entire apartment from here. Everyone that I’ve referred has nothing but great things to say about Decorum & the staff.. Kim, George & Ed are very patient and helpful. It’s more than just shopping it’s an experience.. I think I’m family now

JU
Review №5

When I say this is by far the ABSOLUTE BEST FURNITURE store in Chicago. The owner Kim is the sweetest lady youll ever meet. The customer service is OUTSTANDING no one out beats GEORGE, KIM, and Ed. The furniture is great quality and very affordable pricing. IF YOURE LOOKIMG FOR A PLACE WITH GREAT FURNITURE, GREAT PRICING, and MAGNIFICENT CUSTOMER SERVICE THIS IS THE PLACE TO BE👍👍👍👍👍👍👍👍

Wa
Review №6

Very helpful people... super nice people that work here.. Kim is an awesome lady that runs the place

Tr
Review №7

I walked into this beautiful 3 floored well set up store thinking 🤔 god everything is probably so expensive … well in less then an hour with the help of a wonderful staff member and owner helped me furnish my whole home I saved over $1000, received a gift and next day delivery 📦 they have everything you can imagine mid century & contemporary styles … everything is quality and long lasting … most importantly everything is Fair if not under priced !!! Must go to Decorium of Chicago I promise they will not disappoint 🤞🏼

Ro
Review №8

Let’s start with their Costumer Service 5 ⭐️Jeorge, Kim and other lady I forgot her name they were very patience and worked with me till it got DeliveredBought Most of my living Room furniture from hereAbsolutely love it ❤️❤️❤️Couch 🛋Glass DeskCoffee TableBar TableSilver DecorsTV 📺 StandThank you guys

Ja
Review №9

Very helpful staff. large selection of modern furniture at really great prices. Specialize in leather sofa sectionals many European styles and imports.

Ma
Review №10

Great place. Good prices. The owner is super nice. A lot of nice things. They will help you to load everything if you pick it up yourself

J
Review №11

The best of the best will work with you very friendly and professional

R.
Review №12

Super friendly and helpful staff.

Su
Review №13

They have a lot of items~

Ch
Review №14

Huge show room! Very helpful and not pushy like othwr places. I will be going back here the next time i need to purchase furniture!

Fr
Review №15

I love Decorium Furniture store and the owner Kim always takes great care of my mom and I!i recently purchased a new midcentury industrial style desk and chair for my home workspace and love it. It is simply beautiful and elegant. It lifts my spirit and inspires me. Thanks for the great service and style always❤️💕

Ka
Review №16

It was time for a new couch and this place blew my mind! Not only because of all the options, but most important, because Ive came across one of the friendliest and most helpful staff over at Decorium. They showed me all the options(they have 3 floors full of furniture and they offered to order more in case what I wanted wasnt in store at the moment). At first, I was overwhelmed with all the options, so after sleeping on it, I came back and decided on a new addition to our living room. The guys delivered it quickly and conveniently and it took them only 15 min to get to the 2nd floor of my apartment, remove my 2 old couches, bring the new one, unwrap it and set it up for me.I could not have been more happy!I absolutely recommend decorium to anybody looking for great furniture and the best customer service in Chicago!

La
Review №17

Definitely worth checking. Nice and modern furniture, with reasonable prices ( not quite cheap, but I would say a good price and quality. Staff is really good. Special thanks to Jorge and Jose. You guys are the best. I bought all my furniture from here. I don’t go anywhere but here!

Cy
Review №18

Amazing 3 floor building.Customer service is very friendly. so many items to choose from. prices are very good. and quality is up to standard. I absolutely recommend here for anyone that is looking for a different taste in look for your home. be prepared to look around. the place is huge!

Va
Review №19

We found here a Chaise that we liked at Wayfair (exactly the same one!) And the manager not only improved the price but also gave us a beautiful pillow as a gift. Amazing people, lovely furniture, all in one place!

Ma
Review №20

Beautiful modern contemporary furniture. Jorge assisted us getting all of our furniture. Team took time to ensure everything was smooth. Highly recommended.

Ni
Review №21

Wonderful experience! Danny helped us every step of the way, and worked to get the best product for us in our price range. This will not be the last time I will be purchasing furniture because every step of the way they maintained their professionalism. I have never received such a high level of customer service! Highly recommend them to anyone looking to purchase any type of furniture. Thank you Danny and Kim!

Ed
Review №22

The store has a great selection of furniture and all types of styles. Danny was my salesman and he was really funny and helpful. I was looking for a bed that was mid century modern and he helped me find the perfect bed. I was a bit worried by the prices I saw on some of their items but they have a broad range of price ranges.

Jo
Review №23

Decent furniture hard to get assistance in the store

Ke
Review №24

Was pleasantly surprised by this place. Not the best selection in the world but the pieces seemed to be of good quality and the price was pretty decent. I had walked by dozens of times and never knew there was a downstairs showroom with more furniture. I bought my entertainment system from them and am pleased with the purchase.I have since gone back to purchase an accent chair. Was able to find exactly what I was looking for. Great service, nice people.

Fo
Review №25

Its amazing meeting Kim @ decorum furniture, I got a good deal and my families are happy. I hereby recommend them for all Chicagoans.

An
Review №26

This is where you go to get a really interesting selection, great prices and genuinely nice people to help you. I was on a city-wide hunt for a certain kind of office chair. I found like four here that fit the bill, all for a great price. While there were a couple small glitches with the delivery, they went above and beyond to exceed expectations. Id recommend this store!

Ro
Review №27

One of the friendliest and fashion forward stores in Chicago! Highly recommended! The staff is great and knowledgeable and answered all my questions.

CH
Review №28

This store is very unique with a large selection. This is what attracted me to the store as you drive by. Once inside you can literally spend hours enjoying the assortment and endless possibilities to decorate any house, apartment, office, business or even for a special event. I had purchased a three story town house therefore I needed furniture to absorb 3,800sq. ft. What I love is the more you buy, the more you save. Kim and Tim helped me with the entire process and it was such a pleasure working with them. They were helpful, energetic, fun and had great advice. They are truly experts in their field. Thank you Decorium for making another customer very happy!!!

Ca
Review №29

Awesome customer service! They have very cool and trendy pieces for your home! Stopped in a few times to purchase a bunch of stuff for my new apartement and would come back if I ever need anything else! Kim, the owner, is so great!! They work with you in any way they can. Would highly recommend shopping there! :)

Ed
Review №30

Excellent customer service. They have excellent items to chose from.

li
Review №31

We were impressed with the quality of customer service and attentiveness to our questions provided by Kim and all of the Decorium Furniture associates! The prices were reasonable considering the high-quality of the furniture; The turn-around from order date to delivery was adequate. We will be returning shortly for a couch! Thank you Decorium!Tatiana & Adan

El
Review №32

Great customer service. Wonderful, unique, quality, beautiful furniture. I plan to return to complete my bedroom set slowly but surely.

Ta
Review №33

A little pricey but fun place to look around at. We brought our bed from a guy name Tim or Tin, he was fun. :)

Me
Review №34

I bought faux leather sofa. They promise gave me 5 years warranty and confirmed high quality of product for next 10 years. Cracking start after few months. Send them many emails, they simply ignore me. After personal visit at store they denied warranty. Never see tax amount on receipt. Will be reported to BBB, IRS and my lawyer will open case with them. Safe your time, money and never go there. Whoever left them 5 starts looks like fake and also will be reported to google.

Do
Review №35

They offer the best and decent household furniture at very convenient prices. The staff are very polite and assist you choose the furniture.

ja
Review №36

This is the best furniture showroom in this area. More designs of furniture, and excellent service provided by the staff. And they suggest us in choosing the best one which suits for our dream home.

Ro
Review №37

This is the ideal place 4 top of the line Furniture pictures bedding and whatever your needs are for modern day furniture I give them a 10 plus

Jo
Review №38

Good selection of furniture however downstairs smell mold and it’s disgusting. Also 3rd floor layout weird

Fu
Review №39

Complete Rip off... Do not make a mistake of buying from Decomrium. They will sell you a leather sofa that will pill off in less than 6 months.. BE WARNED!

An
Review №40

Absolutely love this store; great selection and the prices too. I will buy all my furniture from them, now that I moved. I first learned about them from the Craigslist ads, what a great idea of advertising.- - - -@the poster who says they spam CL - do you even know what the word spam means? Didnt think so.

Za
Review №41

Love love love the selection and prices. Modern and interesting decor.

Al
Review №42

Pretty big selection for being in the city, and pretty good value. It tends towards a modern (sometimes weird modern) style.

Ge
Review №43

Prices can be found way cheaper at online furniture stores.

Lo
Review №44

I am very disappointed in service that they have provided to me. I purchased 3.5 rooms of furniture from their store a year and half ago. I received a call from my daughter that she heard a loud noise in house. She checked the house out and found out that my foot board to the bed detached from the rails of the bed. I phoneed the company. Remind you that this incident was took place almost 3 months ago. The store manager is giving me a real hard time as to replacing or repairing the bed. I will NEVER DO BUSINESS WITH THEM AGAIN NOR WILL I REFER OR RECOMMED ANYONE NOT TO DO ANY BUSINESS WITH THEM. I ALSO WANT TO POINT OUT THAT I SPENR OVER 6000.00 CASH WITH THIS FURNITURE STORE.

WI
Review №45

RIP OFFS. I been their returning customer for over 8 years ( what was I thinking ) . One day I went to purchase a bed for my son, I got the bed (floor model ) and it was not what I expected it. I returned it within couple of hours, yes couple of hours, and they said that bad was damage and they have to charge me. When I bought the bed I asked them to inspect in, Kim (owner ) told me that they are short handed and they nobody to inspect it. following day I received phone call from sales person Rick telling me that they have to charge me. I was advised to call police and file report( at that point they had my money and the merchandise), I was lazy to do so, instead I just disputed charges on my account, KIm went and wrote long letter ( I can attached if you need it ) and make a long story short to this date I am trying to resolve this. It was purchased back in April. I been telling with Rick via emails. PLEASE DONT LET THIS HAPPENED TO U, if u need additional info I can email u letter, fwd u emails. VERY VERY B AD CUSTOMER SERVICEMaya

Pr
Review №46

I have bought a bead here at Decorium andI have been shopping in other great stores also, but once i stepped in to this one, oh boy!!! I dont wana even look or think to go shopping anywhere else!!! Customer service is fabulous, very smooth, kind, friendly, very knowledgeable, they always smile, love to shop there!!!, Kim is so nice, and Vinh helped me with everything i asked for ! She is awesome! Thank You so much!!!Yes i do recomend this store, great experiance will come back again for sure!

Ma
Review №47

Great deal on a great couch!

Ev
Review №48

Rude and unprofessional. I prefer to shop where respect and decency are the standard.

Ch
Review №49

Nice big store with friendly staff.

Ma
Review №50

Bought a kitchen table and chairs in July 2012. Table was not balanced right and had to have the company come out. They sent the wrong part - came out again and fixed it. Then in January of this year we noticed that 2 of the chairs seats were wobbling. We looked under the chairs and the welding had disintegrated. We called and they would not do anything as the warranty expired. Excuse me - I dont think that furniture should go bad in 1-1/2 years. - Give me a break!.

Ne
Review №51

Good price, exelent service

Ev
Review №52

I have never written the original review.Somebody else used my name.I have never been to your store.

Mi
Review №53

Good stuf, good quality ...

sj
Review №54

Great staff and parking!

Pa
Review №55

Great furniture and staff.

Ml
Review №56

The best guys ever. Vin is the best!!!!!

Ju
Review №57

Beautiful furniture.

Da
Review №58

Love this place

Pa
Review №59

Good stuff, great service

Ch
Review №60

Beautiful modern furniture, a bit over priced.

Pa
Review №61

So much furniture

Mi
Review №62

So good

Fi
Review №63

Niceeeee

Information
100 Photos
63 Comments
4.2 Rating
  • Address:4851 N Western Ave, Chicago, IL 60625, United States
  • Site:http://decorium.us/
  • Phone:+1 773-561-8519
Categories
  • Furniture accessories
  • Bedroom furniture store
  • Mattress store
Working hours
  • Monday:10:30AM–6PM
  • Tuesday:10:30AM–6PM
  • Wednesday:Closed
  • Thursday:10:30AM–6PM
  • Friday:10:30AM–6PM
  • Saturday:10:30AM–6PM
  • Sunday:10:30AM–6PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations