The bagels are solid and this is a good place for an affordable breakfast on the go. There is a great selection of bagels, cream cheese flavors, and sandwiches. However, the coffee isn’t great and after a couple visits with subpar coffee, I’ve learned to pick up a bagel and get coffee somewhere else or make it at home. With that in mind, service is quick and prices are very reasonable.
I had a pretty typical order here at Great American Bagel - everything with veggie schmear. The bagel was just okay, in my opinion. I thought it was a bit too dense and did not taste particularly fresh. It wasnt bad, but Im a big fan of an airy, loose NY style bagel with a nice even and crisp crust to it. This had neither of those things. Id recommend getting a sandwich or trying another menu item, other than just a bagel.
So happy I found this place! It’s open early, so I stop by before work to get some breakfast. Bagels are great and there’s a nice various selection to choose from! Cinnamon crunch has been my favorite so far. The service is great as well, all the ladies have been extremely kind and they work hard. It’s a lovely experience here each time for me, I would recommend it!
Matt is the laziest person in this place. Havent tasted the food but had to leave a review ASAP. Let this kid go or pay him $5 an hour, hes not worth even that much.
They microwave their fresh bagels... I kind of cant believe it. A chewy bagel. Im sure I wouldve loved it if it were toasted...
Love their bagels! They have consistently good service as well.
Got myself a DELICIOUS breakfast bagel, staff were kind, talkative and friendly. Huge selection on the menu and if it was closer to me I’d go daily. Will be going back whenever in the area.
This is a reliable choice when you are looking for a solid bagel. They have a nice selection as well as different cream cheeses. The sandwiches are filling considering the price it is a good deal. Pictured is the California Turkey sandwich which has cucumber cream cheese, very tasty. But to be honest, Panera bagels are better. Four stars because the tables always have crumbs on them every time I go in there I have to wipe off the table myself.
Bagel was amazing! Service was ok, just a little confusing at first with ordering and paying.
Id highly recommend this place for fresh bread, fresh bagels handmade, and really good sandwiches. This place also makes a variety of their own cream cheeses. Its not very expensive but definitely more than what you would normally pay for bagels, cream cheese, and a few other items, but worth it.
Super friendly with wonderful service 🙂
Bagels taste so good!
Great staff and outstanding bagels! The entire menu is a hit if you love bagels!
They have it together and are very efficient. Love their bagels and variety of cream cheese. Sandwiches on bagels are ok
The staff was friendly and served with a smile. I didnt have wait for service. I was greeted when I opened the door. Good morning.
I absolutely love this company for starters and this location is great, always great service and great staff. I’m a former employee of the O’Hare location and their 🥯 sandwiches are awesome and the chili is good too, not good as Wendy’s but still good. I make @ least one visit at this location a month...
Yum, yum, yum do I love me some steak and Harris has the best Ive had in the city. I had the filet mignon with seared foie gras and it was divine. The service is impeccable, the ambiance is nice and relaxed and the to top it all off they have a great dessert menu that completes the perfect meal. I would go here everyday if I could afford it.
5 workers, 2 bagels, 15 minutes.
Wow! Worst bagel sandwich ever. Everything was microwaved and had no flavor!!
Great food. Excellent fast and friendly service.
Tasted good. A little on the expensive side
I went in their today and was treated Royally by TJ and LIZ...thank you! The sandwich was amazing!! Thank you The Great American Bagel for staying open and having two great customer service oriented team player employees!!
Eggs sandwich was obviously microwaved. Ive had better breakfast sandwiches from McDonalds
Love bagels! These are delicious. Wonder why they dont have the salt ones they have in the suburbs.
Great selection of bagels and sandwiches
Great place to eat! Best bagels I have ever tasted. Great staff service, and a big space to eat. if you wanna have a good meal come here! A little expensive though.
Love the jalapeno cheddar bagel with the jalapeno cheddar cream cheese. The service is ok considering I go in there at 6am on a Saturday morning.I hate they changed their week day hours, cant stop in before work now
Nice staff, great bagels variety and cream cheese as well. The bagels were tasty. The place has a discounted price on Wednesdays.
Me and my mother came in wed evening and the food and service was excellent. My mother can not stop talking about the service from a young woman. I believe her name was erica.all in all a great experience!
Love this bagel brand and still excellent to eat
Wednesday specials are the best! Great bagels I am sad when they run out of my Jalapeno Cheddar or chocolate chip though. But overall, great :)
OMG....I HAD A CINNAMON BAGEL W/STRAWBERRY CREAM CHEESE TODAY FROM MARK (MANAGER). TOOK SOME HOME TO HUBBY AND KIDS....THEY LOVED IT! DELICIOUS I WILL BE VISITING YOU SOON!!!! By the way cream cheese is home made
Solid bagel spot in west loop. The service is always great and they have fresh bagels all day. Their product tastes good and it is affordable in comparison to every other place in the area.
This place is amazing!! Everyone is customer service friendly and that makes for a great morning and even better lunch. I recommend them all the time. Keep up the great work guys and gals!
Always a good place to get a great bagel with a wide variety of cream cheese and sandwich options
I had THE BEST BAGEL I’ve ever had here!!!!! It was toasted properly, it was the right amount of softness and I really enjoyed the customer service. Thank you for being THE GREAT AMERICAN BAGEL ❤️
Plethora of bagel sandwiches. Quite a good place for easy breakfasts.
Bagels are good. Staff is super friendly, but the menu can be overwhelming. Lots of choices here, but I would stick with the bagels. Opens early so its a great start to your morning, and its one of the more affordable restaurants in the Madison/Randolph area.
Very professional, I ordered the asiago bagel with turkey and egg, it was good, I was asked by several employees was I taken care of. Food received promptly. I will return
This place takes forever with orders. The employees move like they’re in a stop motion movie and behave like they’re in a Harold and Kumar film. The coffee is cold and the bagels are stale. For $6 I’d rather drink instant and a piece of white bread
Great bagles and coffee. Other items are also both fresh and delicious.
A bagel place with cream cheese as well? Outstanding.
Food is good, but the service is not. Every time i have eaten here (4 times) i have either had to tell them my order multiple times or they have gotten it very wrong. Sometimes both. Attention spans seem to be a bit short.
Mark was very helpful. Walked me through great options and service was awesome.
Never disappoint!
They dont have salt bagels and they pulled a precooked egg out for my BEC. I had a coupon for buy 3 get 3. I crumpled it up and ate my sandwich. It actually wasnt too bad.
Its great for breakfast and lunch. Dinner not so much unless you love a sandwich for dinner. I love the Jalapeño Bagel...soft and savory....so good! Great coffee selection! Nice clean bathrooms, awesome staff - lots of choices. If you know what you like, its for you; if youre undecisive, may be a bit much for you. Enjoy!
Great staff and great options but last time I went the bagel area was loaded with flies crawling all over bagels (which were them being sold to customers).
Love their Chicken wrap
Great alternative to your regular breakfast spots. I have tried a few and yet to be dissatisfied. Great food
Nice fresh Bagels even had to bring a garlic one home for my girlfriend they were so nice and fresh little bit confusion on the ring up watch the guy and make sure you tell him what you ordered clearly but other than that great service
Food is good. Service is great. Place is clean. Bagel dogs are my favorite
Good selection, clean environment, and friendly staff. Food is decidedly average, and bagels are OK, but far from special. Prices are appropriate for neighborhood and quality.
The bagels are awesome. Good selection and freshness. But everything is rather pricey.And avoid the lox sandwich. The salmon was half bad. The pieces were discolored and covered with sinewy gristle.
I had the chicken pesto panni and let me just say...YUM! Clean, good customer service, decent prices.
Great chicken Caesar wraps
When I saw a 4 star rating on Google, I was expecting some damn good bagels. I’m guessing some of those ratings may be friends of the proprietors because I was disappointed.
Best bagel in Chicago hands down. I could eat here every single day and never get sick of it.
Good food, friendly staff.
After 3 days of buying the bagels, I finally ate one, and man! It was pretty soft after toasting it
Solid place for lunch, good ingredients and friendly efficient service. Wednesday bakers dozen Bagel special.
Good food and quick service
Good to us first responders. Thank you.
Food is good but skinny black man hates himself
Bagel selection is good. The pre-prepped eggs and meat were not. The sandwiches were disappointing
Nasty attitude to early in the morning if im spending my money i derserve GREAT CUSTOMER SERVICE
Friendly service, good quality food, and they were even open on Thanksgiving!
I wasnt extremely impressed with the sandwiches, but the bagels were great and had a wide selection.
Great staff good food
Good food with good service
Excellent food and service
Delicious bagels, lots of cream cheese flavors.
Great bagels selection but there salad is just okey .
I Love the place because its my work place
SO GOOD! and they had green bagels for st patricks!
Lox and bagels always delicious
Dont get orders right.
Bagels are good. I got a panini and it was not good at all.
Amazing bagels especially the banana nut one.
Fast, friendly service.Great, fresh bagels.
Pretty average bagel place. Cream cheese was way overpriced
Love the Los bagel, capers are humongous & too salty
Always friendly at west loop location.
Theres just nothing good about this place, go anywhere else and get a sandwich, youre welcome.
The bagels were fresh and good
Favorite spot good bagel sandwiches
Slow service. Messed up bagels with cream cheese. Once reported, there was less cream cheese on one and nothing on the other.
Good food and smoothies.
Good for bagels, not much else to be said
Its ok, but a bit expensive.
First time I love it