This shop is by far the best I have ever went to. Super fast service, the nicest people, fair pricing and just an overall great experience! I highly recommend coming here for all your mechanic needs!
UPDATE: My car passed the emissions! Had to jump back online to tell the world! I highly recommend Teloloapan as a number one go to. If you are looking for quality work, excellent customer service and affordability, at least give them a call and let them know whats going on with your vehicle.Original Review:I FREAKING LOVE THESE GUYS! I have had pretty good experiences with auto repair places in the past but these guys reign supreme! I took my vehicle to them based on a recommendation from a friend after failing the emission test. I was impressed by how informed they are about the emission testing process. They informed me of the repairs I needed. I truly appreciated the clarification on the work that needed to done. My car was ready in no time. The work is excellent and the customer service is amazing! I always get a little nervous taking my vehicle to get serviced some place new because I always wonder if the auto shop will try and take advantage. These guys obviously care about customer satisfaction and operating with integrity. I highly recommend and will definitely go back. Thank you guys for the fix and the affordability!
I’ve been coming here for a few years now, being referred by a good friend. They’re honest and extremely helpful, going above and beyond. Today I brought my car in for a general inspection before embarking on a long road trip. I had my brakes redone and had the belt adjusted. Since he didn’t initially hear the issue with the belt (the engine was still hot when I brought it in) he hadn’t told me about the needed adjustment and therefore didn’t charge me for it. This isn’t the first time that they’ve taken care of an extra repair. They’re such a great team, I’ve recommended them to a few friends already!!
They we’re incredibly kind and caring. They made sure to get us exactly what we needed for a car. We spoke to them over the phone and they explained everything before we even got to the shop. As soon as we got there they remembered who we were and were able to get us in and out quickly. I Felt heard and understood. They did not make me feel dumb despite my lack of knowledge of cars.
Amazing crew! The crew offers such great help and service. Explains exactly what is happening with your car and helps determine what is best for you! Would recommend to any and all of my pals.
The price I was quoted was the price I paid, I went in for a rotor and brake pad replacement and the turnaround on the car was extremely quick. Ill be coming back for more work, the replacement parts are a little pricier and Im not sure if you can bring your own. But it was all worth it.
Weve been bringing our truck here for years. This place is THE BEST--no hyperbole. The folks working at Teloloapan are wonderful; reliable, honest, quick and friendly every time. No upselling or shady charges. I feel really lucky to have them so nearby, and will travel for their services if ever I move out of the neighborhood.
Thanks to these guyz for there hard work very hard working mechanics. Also I wanna thanks to Lupe who’s in front doing her best amazing female she was very well respectable and kind.
They got me in right aware, showed me the issue with my car and we’re able to fix it on the spot. Supper reasonable price! Highly recommend!
These guys are incredible!They were willing to assist even though they were close to closing!Take my word, their here to help out, more than you’d believe a community shop.Definitely earned my trust and business 😎
Mr. Francisco is very nice and honest.Toyota wanted to charge me almost 2,000 in un needed repairs but I decided to get a second opinion and took it to Teloloapan Muffler and I am so happy I did. Francisco checked out my car and it turned out that my car did not need all those repairs. I highly recommend this place if you want an honest mechanic. All the mechanics are super nice. Great customer service. A gem in pilsen. Recomiendo a francisco un mecanico honesto. La toyota me queria cobrar mas de 2,000 por reparaciones que ni nesesitaba. Gracias al señor francisco que me reviso el carro y al.fin no necesitaba lo que los de la Toyota me queria sacar. Vayan a Telolapan Muffler para un buen servicio, amable y honestos.
Went here for replacing the driver belt, rear break pads and rotors for my car. Reasonable price, honest opinions, and nice workers. I will recommend this place for my friends and family.
They where so nice and helpful! Patient with all the questions I had. I was waiting on my tow truck to arrive and I was basically stranded and my phone was dying. They where nice enough to let me wait inside and use one of their phone chargers. They also offered me water and pop. They where just so awesome! I highly recommend them, go there you will not regret it.
Great job that was reasonably priced in fixing my exhaust. I didnt have to wait long and this being a Saturday. You have gained a new customer. Will definitely come again and will be referred to my friends and acquaintances.
This place is really good. They have great prices and their work is immaculate. German helped me out and he did exactly what I wanted to get done to my car. This was my second time getting muffler work done on two different vehicles and I will definitely go back if I need something else done.
The guys here were so nice! i needed to attach my license plate to my car ( i’ve gotten 2 tickets in the last couple weeks ) and i came here hoping they could help me out. they exceeded my expectations by being so friendly and actually doing it for me as a favor. i’ll definitely be coming back next time i need my car serviced!
Very professional great work made sure I saw wht repairs were made friendly mechanics fast work
Brought in my daughters Honda CRV yesterday because her Cat converter was stolen. I brought in a bunch of new parts in addition to a new catalytic converter and they came back with a very reasonable quote and completed the work very quickly and professionally. This place is the best I have ever dealt with. First class people and first class work! Highly recommended! Thanks.Gary
Trustworthy repair shop is hard to find, this one is exceptionally good. Highly recommended.
Highly recommend! Very experienced and reliable work. Excellent customer service. Reasonably priced repairs with Quality service. Wish had known about them sooner! They take the time to explain the mechanical issue and any reparation process involved. Thank you for your understanding and accommodation with our needs! This place is a gem and does not compare to the other repair stores out there.
Excellet, quick, and honest customer service, I had trouble with my car, brought it in and even though I couldnt accept the delay of a holiday weekend, they still made sure to help me out to get to the next shop. Highly recommend.
Highly recommend. I tell all of my friends to go here. Very honest, affordable, and timely work.
Good service with affordable prices
I had to get my oil change and the people at jiffy lube told me my head gasket was blown and that they couldnt do the service due to the oil and coolant would mix. I asked around different shops to see if they could take a look at it and most of them said I would need a completely new head gasket which would have cost me $4k. I went to this shop and Francisco was straight forward with me in fixing the problem. He added some oil to see if there would actually be a mixing after driving it for a couple days but there wasnt. I didnt have to wait long for my vehicle to be seen and they saved me $4k. I highly recommend this place for all your auto needs. Their whole team is so helpful and friendly. I will be back on Saturday for an oil change and any future services. Thank you so much Francisco!
A job well done! Excellent service with friendly employees that answered my questions. My job was done in one hour. This is a family business that you can trust in your car. My father, brothers and myself have been coming to Teloloapan for many years without any regrets.
Great Service! I needed some exhaust work done on my car. No one closer to me could get it done before closing. I pulled in an hour before they closed with no notice and they had me in and out within 30 minutes of arriving. They diagnosed, took me in the shop to discuss the repair and finished everything including payment within 30 minutes. The price was great as well. Highly recommend this place!
Excellent place. Very honest.
German is a good professional for exhaust system I did my o2 grand marquis 2 straight pipes.
Great people! They’re honest and fair with prices. Only place in the city I’ll take my car to! Never had a bad experience and I can’t say enough about great my experiences have been!
Francisco is by far one of the most knowledgeable and professional mechanic I have ever met! And most of all, he is honest! I brought my car in because the rear of my car was making a really loud noise when I drove it. He diagnosed my car and told me everything was wrong with it and even showed me after he lifted up the car. in addition, His prices were really reasonable.He fixed my car in a timely manner and showed me all the old parts that he replaced. Everything was installed professionally. He took the time to explain everything to me and I really appreciated that.Renee and the other lady at the front office listened to my concerns and was really pleasant to talk to as well. Teloloapan is my mechanic for life!I highly recommend this place...you will not be disappointed! In fact, I took my sisters car to Francisco 2 days later. He diagnosed her car but she was not sure if she wanted to get it repaired or sell the car. there was a leak in the oil pan and she was driving on empty for a while...he was kind enough to fill oil for her until she decides what she wanted to do. Francisco is the best!
We took our car here for a problem with the electrical system in our car. Teloloapan was able to pinpoint the problem was with our OnStar module. Since thats dealer territory they did not work on the car, but waived a good portion of the diagnostic fee which we were a little nervous about. Very fair, professional, and knowledgeable. We will be back
Great job that was reasonably priced in fixing my catalytic converter, straugt and oxygen sensor to enable me pass emission test. Which I passed d You have a new customer and will referred my friends to you.
Came in for an oil change. They were able to get me in right away. All pricing information was upfront and itemized. There were no surprises.While changing the oil, Fransisco showed me a spot that needed some work, but also told me what to listen for if I didnt get it fixed some day.They are honest and informative about what is going on with your vehicle. Would highly recommend!
I recommend them for all types of services for your vehicle. I searched high and low for a great mechanic. I took my Infiniti QX56 to this location and they have surpassed my expectations. They did excellent work on replacing my Cadillac converter and helping me to pass the vehicle emissions test. They also showed courtesy and excellent customer service. Lupe, Rodger, Tony all the the associated employees were excellent courteous wonderful to me. I have not seen this type of service in years. I thank God for this place because it is exactly what we need in the business industry. If you are looking for a honest and loyal place that is trustworthy where you know services will be rendered and they will not take advantage of you. I recommend Teloloapan.
Ive been here before, the owner is honest and they do a good job.
Great business! The workers are so respectful! Im from out of town and they attended me super fast! I had a problem with my car key and they made me a new one super fast and with a good price! I totally recomend them!!! Thank you Fransisco and Christian for the service! One more happy client to your list!
I went to pep boys because my car wasn’t breaking the right way, and they wanted to charge me 600 dollars for worn pedals and routers. Well, when I came here they assured me that my pedals and routers were in good condition and didn’t try to take advantage of me like so many other mechanics! They didn’t charge me a dollar for checking my car and turns out it just needed to be bled. Very humble, the only payment I needed to give was a review. This was months ago, and it had completely slipped my mind until I passed it again, today. This review was long overdue!
I’ll definitely be back. I was given fast service and the repairmen were super helpful!
I called on a Saturday and they were busy but I needed an oil change quickly before I had to go to work, Francisco was nice enough to squeeze me in within 30 minutes. The car was done in a timely manner and the office staff (Cynthia and Renee) is amazing too! Thank you!! Highly recommend this place.
I had a really great first experience at Teloloapan! They changed my plates for me for free which was really kind of them! This business clearly cares about their customers a lot and everyone working there was really nice and friendly. Thank you guys! I’m going to take my car there for all future repairs and needs. I highly recommend :)
I literally found this place googling the best places for emissions test repairs near me. It’s a family owned and operated business. Fransico the owner and head mechanic took the time to explain what repairs where needed to pass the emissions test and why. He noticed that my reverse lights were both out and fixed them on the spot at no charge! They are honest, professional, knowledgeable & most definitely reasonably priced.-Ray
Got a synthetic oil change, and the service was extremely fast, friendly and high quality. Will definitely come back for all future oil changes and other services. Thank you!
Was recommended to try them out from a friend. Brought my car in and they immediately diagnosed the problem(which I could not figure out after a few hours). They kept it overnight to fix it and got a call first thing the next morning telling me what the exact problem was, how much it will cost, and when I can pick it up. Very reasonably priced especially for the quality of work and the amount of diagnostics that went into it. I will be going to Teloloapan for as long as Im in Chicago from now on.
Fantastic family run small business. I go out of my way to get my vehicle serviced here due to the professional attitude, clear straight forward answers and description of the work, ultra fair pricing and just an all around great experience. Simply put when ever someone says they have a car issue or need service done “I have a guy,” is my answer and I direct them to Teloloapan!
Great customer service. They show you what you need repaired and have reasonable prices. I would definitely recommend using their services.
Good care if theyre they checked out the car with everything thats supposed to be done fixed Price may be a little too high but thats the economy but they did a great job getting my car prepared thanks guys
This place & these people are superb. Thorough, detail oriented, thoroughly cost conscious, & honest in every conceivable way. I am a research professor at UIC & have recommended Francisco to many colleagues & co workers. Never a bad review- never- not once ever!!!!I trust Francisco & his people implicitly- completely. A dis satisfied customer would be taken very personally & since ive been a customer- since August of 2016, ive seen NO dis satisfied customers ever.There really are some good guys left.Paul Melnikov
I usually dont write reviews, but Teloloapan Muffler & Brake is amazing! I came in for an oil change, no appointment, and they took care of me within 30 minutes. The staff is friendly, the mechanics are knowledgeable, and the prices are UNBEATABLE!I definitely recommend
Esta es una parte buena de Pilsen!! This is part of the fabric of Pilsen✊🏽❗These are honest and professional people that are right about their work and prices! This is my 2nd vehicle I bring to them and many that Ive recommended!Gracias Teloloapan👍
Catalytic converter on my Honda Odyssey needed to replace since it was stolen. Found this shop online close to home with excellent reviews. Drop off my van and the job was completed within the stated time. I highly recommend this place. Will go back for oil change for my other van.
These guys are awesome!. Very professional work and helpful.
Frank was extremely helpful. He made sure I knew and understood what I needed repaired on my vehicle. He even went the extra mile to write down everything and let me know what needed to be done based off priority. He didnt try to get me to spend more money than I needed to and I truly appreciate that. I must say this is the best customer service Ive experienced within a repair shop.
Honest, family-owned business. Ive been getting my vehicles serviced here for over 14 years. Never once have I had an issue with the service or repairs. Highly recommended!
Awesome repair shop! Took my car in because I couldnt figure out why it was sounding funny. The manager and his son ran tests and kept it over night and in the morning said was working fine. Since they couldnt figure out what was wrong gave me my keys and told me to have a nice day!! I tried to pay but they no they didnt figure out anything wrong so dont worry about it. Awesome people will definitely be back. Thanks guys!
My muffler was all messed up and they fix it in no time.Best customer services fair prices mechanics know what they doing. So if you want excellent service and fair price come here.
THIS PLACE IS AMAZING! I have been going to jiffy lube for the past 6 months and after finding Teloloapan, I won’t step foot in jiffy lube again. The customer service at Teloloapan is INCREDIBLE. The workers are honest and kind and TELL IT LIKE IT IS! Francisco, the head mechanic and owner works diligently to provide EXCELLENT service! I will be coming here from now on! Thank you thank you thank you!
Everyone at Teloloapan was incredibly friendly and helpful, they have inspected my car twice now, gratis, and was very patient in explaining the repairs that would need to be done. They even took off a part that was causing grinding in my wheel well and did not charge me for it. I will definitely be returning to them for the remainder of any repairs I will need. Thank you very much!!!
I recently went to Teloloapan Muffler & Brake Service Inc. Located at 2100 .S. Ashland and had some work done on my headlights of my car & they did a quick and efficient job of replacing my headlights .l also went to them about 2 weeks ago because my front tire was shaking and making a lot of noise they ended up telling me that the lugs on the tire had become very loose ! They could have told me something different just to make money . I appreciate the honesty and good service and would highly recommend them !
Great experience here. They fixed my car issues right away at a very affordable rate. Also very professional. Will definitely be back!
Helped with a battery cable issue I was battling. I live close by and walked in without an appointment. They came out and fixed the problem right away.
These guys are the best. I needed my front shocks replaced and a new exhaust pipe. They let me drop it off after hours, were very communicative over the phone, walked me through what we needed to do, and GOT IT DONE! Before I took my car in, it was making weird noises and lurching through turns, now it runs like new!They were really fairly priced, worked quickly, and very polite. I highly recommend.
Great shop with great people. Came in on a Saturday morning to get my exhaust fixed. They got it done in 40min but by looking at their work you would have thought it took them 3 hours.Very nice and very caring staff. They showed/told me what they were going to do and when they were done they showed me what work they did to get my approval.Will be going back for any further repairs.
FINALLY I FOUND A GOOD MECHENIC. I’ve a land cruiser and I’m OCD about my car’s maintenance. I’ve used king autos in south loop and west loop, been to Car Care (Goodyear tires) and the Toyota dealership, but this place knows what they are doing. They are true to their promise, prices are high in some cases, so I would suggest bringing your own parts but the labor is worth every single dime and penny. I’ve got a permanent workshop now. Thanks to everyone working here.
My friend recommended them, and it was a great experience. The staff are helpful, very communicative, and it’s in the neighborhood so I get a nice walk and support a local business.
I was extremely satisfied with the service. They are very knowledgeable, efficient, and resourceful. I needed a diagnostic done for a car I just bought with alot of miles and they went above and beyond to let me know everything that was needed as well as future concerns. They were very honest and fair in pricing and recommendations. I highly recommend Teloloapan to anyone in need of automotive care!
I had my brakes done at Teloloapan today and the service I received was phenomenal! I was able to explain my previous experience with a shop that had not provided the best service, and the team members at Teloloapan assured me they would provide me with a better experience! Not only did they properly diagnose my issue, they actually showed me what the problem was and gave me a VERY fair estimate. They also had my vehicle done in a timely manner. If you value great customer service and a hard-working group of folks that know exactly what theyre doing, Teloloapan is the place for you! I will continue to go back to them for any other work that I may need!
Francisco and his team at Teloloapan are easy-going and professional. After my catalytic converter and oxygen sensors were stolen, they helped me get back up and running. They patiently waited for the insurance inspector to come look at the car at the shop and worked with me on pricing. Back for an oil change today. Glad I found a place in the neighborhood!
I’ve been bringing my truck and my girlfriends car here to have routine maintenance performed for quite some time. I always have an outstanding experience with all of the employees. Everyone at the shop is so friendly, honest, and helpful. Repairs that only NEED to be done are suggested. Straightforward and never a single attempt to up-sell unnecessary repairs. Affordable and punctual. Thank you to all employees at Teloloapan for every amazing experience I’ve had!
Very friendly and accommodating service! I had come in with some questions about my car and also requested an oil change. They answered all the questions I had and were very helpful! Price was more fair than other places I had gone to in the past. Im glad I checked out this place!
Great work! Fast service! Nice people, clean environment, fair prices! Everything you could ask for in a muffler/repair shop. Will definitely be back! 🙏🏾
Outstanding service, I needed some time to figure out finances for how I would go about paying for my car and Teloloapan allowed me to have my car parked over night. Thank you guys I will definitely be doing business here !
Really nice dudes, the ratings held up! Got an oil change, it was a busy day but still done in an hour or so. I live close so I walked home. Prices are maybe a tad higher than normal cause oil change comes with mandatory filter change, but it’s worth the price to have quality people to go to
These men are artisans of automotive. They give honest feedback and fair prices. Also they work fast and have a great waiting area outside good for social distancing!
I live in the area and come here any time my car needs service. They are very friendly and very fast. Good prices too!
The service at Teloloapan is amazing! I was able to drive up, no appointment needed, and they were able to fix a noisy muffler right away. Mechanics are very friendly and very informative on letting you know what needs to be done and why. They even went to to the length of personally showing me the holes in the muffler! I would highly recommend anyone who needs a muffler repair to come here!
IM VERY HAPPY TO WRITE THIS REVIEW..Just when I thought Customer Service was at a all time LOW and rapidly becoming a thing of the past, I ran into Francisco.(Francisco The MechanicI spent several hours one day driving to and from the three major auto parts stores including 2 mechanic. I was looking for a special tool needed to remove a broken rear wiper arm. Needless to say nobody had the tool or the time to help. (not enough money in the job)..On my way home I came across Teloloapan Mufflers & Brakes. As a last ditch effort I stopped in the shop (not knowing it was 10 minutes after they were closed) I asked if someone could help with my problem.I was told they were closed but to hold on....Thats when I met Francisco. He approached me with a happy smile and a warm welcome.HE IMMEDIATLY IDENTIFIED THE PROBLEM, MADE THE REPAIRS, ATTACHED THE NEW WIPER ARM AND HE DID IT FOR NO CHARGE.You only get one chance to make a first impression ..Im Impressed.I will return to Teloloapan for any future automotive needs, concerns or repairs.Satisfied Customer.I
I pulled in without an appointment and was seen immediately. Someone tried to steal my catalytic converter, they also noticed my right ball bearing was damaged. After some quick negotiations they gave me a great deal and are fixing my vehicle.Great customer service and extremely reasonable pricing. 100% would recommend to friends.
Great customer service ! And definitely helped me in a time I couldn’t find a good shop I’m glad I turned to this one !Recommend 100% to anyone .
This place is great! My catalytic converter pipe broke the night before, I called in the morning they gave me a price and told me to come right in. I was welcomed warmly and my car was being worked on in less than 5 mins. The mechanic showed me exactly what was wrong and walked me through next steps. Im so happy I found a reliable, affordable, and friendly mechanic shop. I definitely recommend Teloloapan.
This place has great service. I walked in to see about a noise from my right wheel, and they offered a free inspection and found the problem and even fixed it for a great price. I would highly recommend this business as honest and reliable professionals.
I brought two of my vehicles in for service at this shop, for brakes and exhaust issues and they took care of everything in a timely manner. The shop is family owned and ran, and made my experience there great! I highly recommend this shop, not only are there prices reasonable they make sure your car issues are solved.
Quick oil change for fair price. Great mechanics. Honest & Hardworking :)
Great service, everyone that works there are nice, very professional and know what they are doing. Definitely recommend if you need anything done for your car. They do all type of work, from oil changes to inspections, keys and module programming, outstanding job on their Diagnostics. Best place in Chicago I would say. Would give more than 5 stars if I could, I was very satisfied.
Telolapan Muffler and Brakes, was a great experience. I went in for an emissions light service. Not only did they find a solution to fix it at a reasonable price but Francisco explained everything in detail. Also shared other details that my car needs, from major to minor. And they didnt make me feel like I was being set up. Rene was very nice at the front-end of the business, sharing with me where to get coffee. Bathroom was nice and clean as well. Ill be coming back to do my other car work. Great job guys!
I came in to check on my brake lights and indicator, they where excellent in helping me get a good deal with oil change and complete diagnostic.Highly recommend!!! Manager and team really go above and beyond to assist and give such an extraordinary customer service!
Well managed auto shop. The owner and the staff are very respectful people and show great customer service. I’ve got work done on my car multiple times and the prices are reasonable and the work is done on time. If you need work done on your car, I recommend Teloloapan Muffler and Brake.
My muffler had had an air leak for a while now. I didn’t know which repair shop to turn to. I noticed Teloloapan Muffler and Brake II on Ashland and 21st street and I decided to check it out. As I explained my problem, the staff were friendly and attentive to my concerns. They checked out my muffler. I knew they were knowledgeable about needed to be done so I let them do their job. I waited in a nice comfortable waiting area with chairs, AC, and a TV. After the job was done, I was able to inspect my newly repaired muffler and was satisfied with the job. I had an overall great experience at Teloloapan Muffler & Brake II.
I had gotten my brake pads and rotors replaced. The work is good and the customer service is very friendly. They were able to accommodate me without an appointment. They are on Rockwell, its a small side street but this place is great. Ill be back soon to replace my rear brakes. Thanks guys!
I came here after working looking for an oil change. Everyone was so nice and finished my service very quickly! I recently moved to the area and thankful I have such great service near by. Thank you Teloloapan! Highly recommended.
Had a great experience taking my car here! I was out of windshield fluid, and on top of that my hood was sealed close no matter how hard I tried to open it. I took my car in to Teloloapan and within 15 minutes the hood was opened, windshield fluid was replaced, and oil was checked. The staff here is SO helpful and friendly - definitely went above and beyond in fixing my car and educating me about how to prevent the problem in the future. Will definitely be taking my car here for all my maintenance needs in the future!
Good service, affordable price
I cant believe Ive lived across the street for 8 years and I am finally reviewing this shop. I have nothing but good words for them the whole staff is so friendly and the do a great job the 1st time period I told all my friends in my friends told their friends. Do not walk but run to this shop, actually drive your car there. You are in good hands there
I had an exhaust leak and they showed me the poor job Midas had done. Now I go there for everything. Good prices, knowledgeable and honest mechanics. Glad I found them. If youre looking for a mechanic, this is the place!
Service was good and customer satisfaction was awesome .. love coming back to get work done on my vehicle..I really appreciate the time he spends and being detailed on your issue and how to resolve them..Prices are very fair to add .. I do recommend any Service you need come to the shop ..
The owner/mechanic is very nice, caring, responsible, and honest. I have been here twice and all the works have been well done. I always feel that this store can be trusted. Will come back again in the future.
I came for some exhaust work on my sports car, the welds are clean and strong. The guys working were are cordial, respectful, and most of all handle cars with care. I recommend them for any car enthusiast who wants clean work done in a timely fashion.
I have a 2007 Toyota FJ that needed a new exhaust, from catalytic converters (both) to the tail pipe. I brought it in on July 8 around 10am and they had the work done by 3:30 pm the same day! When I showed up to get my vehicle, Francisco put it up on the lift to show me the newly installed parts and the rusted out old parts that were replaced. Their prices are very fair and reasonable and the workmanship was great as well. Im very happy I found this place, having an honest, fair mechanic that does good work is great peace of mind.