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South Loop Auto Body
60 E 23rd St, Chicago, IL 60616, United States
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South Loop Auto Body
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Ak
Review №1

Amazing workmanship and staff. They’ll take really good care of you and your vehicle. It’ll be back good as new. I’ll recommend you go to them any day anytime.

Mz
Review №2

Excellent service, but lacking in communication. This location is so busy with service, but need more help. Anthony is awesome!

Ge
Review №3

They were great customer service. Helped me get a rental got my car back quickly. It was great n fantastic. 5 stars.

Un
Review №4

Danielle and Francisco are AWESOME! Danuelle is very pleasant at all times and Francusco fave me great advice on my vehicle. Its clear they dont just want the money its a relationship. I only use South Auto to service my car on Throope street.

Al
Review №5

I have been driving Hondas since I was twenty-one years old. Over the years, every time I have a major problem with a car, I bring it to South Loop Auto Body. I have never been disappointed with their customer service, and I like the quality of their work. This time, I must say, it took a while for me to get my car, but they took full responsibility and paid for my rental car for a day. I am very pleased with the end product. I highly recommend South Loop Auto Body.

Ga
Review №6

Anthony is very friendly and easy to work with. Great service reasonable price work done on time. Called insurance company for me as well.

de
Review №7

They were prompt and on time. We had a minor miscommunicarion but they dealt with it quickly and professionally. I am more than pleased with their work, an I received a warranty on the work. Id suggest everyone give them a try.

Di
Review №8

I bought my car in for repairs and they did an excellent job. If you ever need your car repaired go see Chatel and Kesha, they will take good care of you. They have excellent communication and kept me informed about everything. Keep up the good work.

La
Review №9

I would recommend South Loop Auto to anyone looking to get there car repaired. The entire staff was friendly and knowledgeable. Kesha & Chatel should get an award for exceptional work. Please keep up the good work.

Kr
Review №10

The experience was very unprofessional and the quality was not good. My vehicle was in an insurance claim and they did not do the work they outsource the mechanic work from what the insurance said and the vehicle was older so if something electrical wasnt working (Electrical damage on the vehicle due to fire) Windows did not work, back light did not turn on, heater didnt turn on and they said it was due to the age of the vehicle. However, i have prove and sent it to the insurance that the cars engine light was not on before the accident due to routine oil change conducted a couple of weeks before the accident. This auto place insisted that the damaged was due to older vehicle. When we took the car to another repair shot it was stated that the vehicle had received an incorrect part in the car. The car was driving before the accident and now you cant do a u turn because the car turns off. Took the car back and will be picking it up because they insist that electrical was damage prior to the fire in the engine that cause the electrical damage. Do not take your car if the car is 10+ years old.

Fr
Review №11

South loop Auto Body is a great Auto body shop. They do excellent work Anthony is a real up and coming boss. Fine place to work.

Kr
Review №12

I was really impressed with the quality of service and professionalism during the whole process. They were easy to work with and I would use them again. Thank you to Chatel and the whole team, my car looks great.

an
Review №13

The only place I go for repairs

El
Review №14

I have a 2017 RAM 1500...I accidentally damage the side panel of the flatbed. I was referred to South Loop Auto Service by a family friend. So I took it in got a estimated quote. After three different estimates. I decided to go with South Loop Auto Service. They work directly with my Insurance Company. The process was painless. Demetrius Hopkins took care of me from beginning to the end. He kept me informed of my vehicle progress via call or text. He ensured me if I had any questions or concerns to contact him.My vehicle went in March 24, 2020, and I was given a completion date of April 2, 2020. Man...He was right! My RAM look brand new. I have NO complaints. The color was spot on; he was able to get the same fixed running board with the RAM Logo.Youre looking at a VERY SATISFIED customer.

Br
Review №15

The shop was a referral from my insurance company. Had damage to headlight, bumper and fender. Definitely did a good job with repairs. Thank you Chatel and team.

Wi
Review №16

This is my 3rd time coming to South LOOP Auto Body.They have my 2017 q50 Infinity looking right,it couldnt get any better. The price is affordable. You get what you pay for,,,,A GOOD JOB,PLUS Their management is professional and on point.5 STAR RATING IS WHAT I GIVE.

Ro
Review №17

Ive been using South Loop Auto for years and have never been disappointed. Most recently I called to add to the scope of work after I dropped the vehicle. They said the additional work would not delay the completion. Of course they were true to their word and the car was completed on time and with beautiful results. Ive recommended South Loop to friends and family and will continue to do so. Excellent work and outstanding customer service!!!

De
Review №18

One of the best body shops in chicago . They do great work and customer service is excellent. Would recommend to everyone .

Ju
Review №19

I was referred to South Loop Auto by State Farm for collision repair. It was a breeze to schedule, get a rental car, etc. I will definitely be back to South Loop Auto for any future auto and/or collision needs. Their customer service and detailed professional work far exceeded my expectations. I received my car back not only w/ the bumper repaired but w/ a fresh wash and detailed interior. Thank you so much for making this so easy!

Wi
Review №20

The customer service at South loop auto body was outstanding, especially Chatel. She was very professional as well as personal. She made me feel at ease during the pandemic that we were in at the time of my service. Even though she had a mask on her face for protection from the virus, you could still see that she had a great smile while interacting with her. Furthermore, not only was she very attentive, but she found me a mirror for my Nissan Murano at a great price cheaper than any other place I searched. Not only was it a great price, but it was done very professionally. My wife was very pleased after she saw her new mirror. I would definitely recommend South Loop auto to anybody.

Je
Review №21

I had a wonderful experience here! They were able to install a brand new bumper in 2 days. They even gave my car a wash, and detailed the inside. How cool is that!? Very pleased with the work! Will continue to do business with South Loop Auto Body.

Ak
Review №22

This body shop is the real deal. I got my car scuffed and tried to do the paint job myself (which was HORRIBLE). I asked these guys to do it, and they got it done within a matter of days. The car looked brand new, even better than before. Thanks a lot. Would recommend this shop to anyone who needs work on their body.

Fr
Review №23

I’ve had the opportunity to use South Loop Auto for body repair to a couple of my vehicles. Each and every time they have done excellent work and have been extremely timely. They are user-friendly and stand by their work. If I have the unfortunate opportunity to need body repair again, I will not hesitate to call upon them again.F. Smith

Le
Review №24

Awesome service, professional and courteous.

MO
Review №25

They done SEVERAL VEHICLES OF MINE.... all the of them have been FIXED FAST AND CORRECT.... ALSO HAD ISSUES WITH INSURANCE COMPANY WHEN A VEHICLE WAS ONLINE ESTIMATED.... they Corrected ISSUES AND THE VEHICLE WAS TOTALED out no ISSUES and bought a new car..... they got my BUSINESS FOREVER...

Cy
Review №26

Great owner and great bunch of guys!They know their stuff!

D
Review №27

Have been a recurring customer for years. Very professional and great work. Danielle is the best in the business. I would recommend this body shop .

Sa
Review №28

My experience with South Loop Auto Service was rewarding! I would recommend their service to anyone looking for body repair. Not only did they provide continual communication of the status of my vehicle repairment but they also provided an extremely quick turnaround time to return my car back to my possession. They surpassed my expectations without question! If you are looking for quality service as well as quality work, please do not hesitate to try this auto service. You will not be disappointed!

Re
Review №29

Great service, professional staff, they went out of the way to make sure I was happy. You don’t find that at many places. Did a wonderful job on my car and I got it back in a week so what can I say? I love this place keep up the good work!

Su
Review №30

This was my second time visiting this place, the Services are Amazing. The Owner Mario n his Son Sal Definitely Took Great Care Of Their Customers. As Soon as I drove to their Boby Shop immediately I was taken care of, and was offered coffee. Great Customer Service, Great place n Great People. Theyll Ensure You, Your Car Is In Great Hands.

Sh
Review №31

Excellent body work. Danielle and other office staff are very professional as well as down to earth and they make you feel comfortable. If youre waiting, for whatever reason, they continue to give you up dates. Anthony is professional and answers all questions without making you feel rushed. This goes for all management. They also do excellent work. This is definitely my go to shop. If you check it out, itll be your shop as well.

Vi
Review №32

The most reliable neighborhood, family owned auto shop! The first time they fixed my car was after my car got side swiped when I had only been living in south loop for less than a year. My insurance company allowed me to choose which shop to use and after extensive research and reading reviews, I chose South Loop Auto Body. The process was very smooth - they coordinated seamlessly with my insurance company, parts manufacturer, and car rental company. They kept me informed throughout the entire process and my car was fixed in under a week. Then most recently, they helped me out again. After the polar vortex, my battery died. South Loop Auto Body generously sent over a mechanic, free of charge, to jump my car. He even had me bring my car in and he looked under the hood and reset all my alerts for free. Of course I gave him a generous tip but he never once asked or expected it. I dont trust anyone else with my car in Chicago! Thanks South Loop Auto Body!

Th
Review №33

South Loop does a great job of making sure you car is fixed right, with care, and backs it up. We have been very pleased with keeping us up to date and make sure there isnt anything shocking.

Mi
Review №34

I highly recommend South Loop Auto Body. They work with you as well as your insurance company. Great service, employees are really friendly and the prices are reasonable. They work with all makes and models of cars. Check them out.

Jo
Review №35

Great people and great service. i had to replace my control arm and they did it quickly and efficiently and with the best possible price. i will be going back to them for all my future car repairs for sure.

Er
Review №36

My car was fixed in the timeframe that they originally gave me. They were also very responsive when calling to ask questions. Would return if in need of services again.

Ch
Review №37

Absolutely LOVED!!!! My car was Hit and ran about 2 weeks ago, I was completely lost, seeing as this was my 1st car accident. My car insurance Gave me a few options and South Loop Auto body stood out! From the moment I walked in the door the receptionist took care of me(I believe her name was Daniela) she kept me updated on my vehicle progress along with assisting me with getting a rental while my car was being repaired. I so appreciate them. They made this process such a hassle free situation. I will totally be recommending them to friends and family. Thanks again guys.

Ca
Review №38

Actually took my vehicle to this auto body shop after making an appointment and 57 hours later I receive a call that my vehicle is ready. I was like really, so fast. The response from the shop “it’s magic”. Thank to this team for the speedy turn around service and professionalism. Thank you for fixing my 2018 Nissan Altima

Ro
Review №39

Recently went to South loop. Lathel was so scrumptious and gorgeous I’m definitely going back

Ch
Review №40

Awesome shop, dedicated staff! I was convinced my Porsche Panamera would become a Total Loss having been flooded when heavy rains overwhelmed roads and storm sewers while out driving. Instead, they patiently conducted a tear downs to get to the root of the problem. BAM, engine roars to life, no disco on the dash!! When something needs done right, only the BEST will do. My insurance company should have them at the top of their list. South Loop Auto Body rocks!!

Ke
Review №41

Everyone here is a hidden jewel in the black community. From the manager Demetrius to the secretary who always has a smile on her face, Chatel,, this place makes getting collision MUCH less stressful and inconvenient.5 Stars all around.

Ti
Review №42

I cant say enough about the professional, courteous and quality service I received from South Loop Auto. Every question or concern I have ever raised with them was answered completely. That is why this is my second vehicle I had repaired by them and the reasin for my post. Thank you South Loop Auto. You are my auto repair facility of choice!!!

Ge
Review №43

South Loop Auto provided me with excellent service. I was kept informed throughout the entire process. Danielle is the best at customer service and I highly recommend this Auto Body shop.

Er
Review №44

South Loop Auto Body repaired my car to perfection! I was rear ended causing about $9,000 worth of damage. a At the time my car only had 12,000 miles so of course I was nervous that my new car would enjoy ruined forever. This shop did an amazing job on the repairs. My car is as good as new! The ladies in the front office are super helpful and Andre kept me updated every step of the way (I called weekly for the 6 weeks it was in the shop). I would definitely recommend South Loop Auto Body and wouldnt hesitate to go back if the need arises.

Yo
Review №45

I highly recommend this shop. They are super friendly! I got a crash and Statefarm told me to go this body shop to fix my car. Their service is awesome. Very kindly explained things that were needed to fix, and estimated price was much cheaper than I got from dealership. Of course, it was covered by insurance, but price itself was much cheaper. One more thing I liked was their aftercare. I found another problem related the crash quite a while after I got my car back, and it was cared very smoothly without hassle. I will definitely go this shop again.

Ru
Review №46

I have been a customer for over 20 years. I have never been disappointed with the services. Before you leave the family owned business they make sure you are satisfied.

Kn
Review №47

All of th staff were extremely helpful and kind! The turnaround time on my repair was super fast and they gave me a great deal. Forever loyal customer from now on!

Ma
Review №48

Black owned, friendly staff, excellent body work and reasonable pricing! Can’t go wrong here.

fa
Review №49

Awesome work done to my SUV, it was the unfortunate victim of senseless random gun fire and was blemished with a bullet hole. I didn’t get it repaired right away and rust had settled in. Finally brought it in and South Loop Body Shop did wonders. My car looks new again. The staff was timely and efficient. Big thanks to all! Highly recommended!😊

Pe
Review №50

One star because I there is no zero star rating! BEWARE!Had my Auto for 6 weeks,I got my car back windshield never replaced,battery not strapped in, negative wire not secured to battery post,wife got stranded as a result,tailgate squeaking,didn’t deliver my auto on time three times,windshield washer fluid not spraying right, were still putting pinstripes on my car when I was walking in to pick my car up, ZERO STARS! If your insurance company recommended this shop do yourself a favor and ask for another shop!!!!!

Sa
Review №51

Great customer service. They repaired my car early and even offered the option of coming in Saturday morning to pick it up. Danielle rocks!!!

CA
Review №52

I work for Allstate Insurance, one of our insured who can no longer drive had his car hit while parked. South Loop Auto Body shop was the closest to his home, I called and spoke with Danielle who assisted us through this claim process like no other. It was such a wonderful helpful experience. It was so wonderful to have someone like Danielle to help us and be so understanding through out this processes. Thank you Danielle!!!

Ri
Review №53

My experience here was GREAT!!! everyone here was kind and helpful. Ms. Danelle is awesome, she got me through the entire process. The work was great, couldnt tell there was damage. Danelle also sent me an estimate for future work that Id requested.

El
Review №54

Great place good customer service

Lo
Review №55

The staff provided exceptional service and I wouldnt hesitate to recommend South Loop Auto to a friend.

ja
Review №56

Very good work and customer service

Ad
Review №57

My vehicles looks great!

Mi
Review №58

The only guys I cantrust with my vehicle! Quick and efficient service and theyve never let me down. I highly recommend them!

Sh
Review №59

The service was excellent!!! Very professional and friendly customer service! My truck look good as new! I highly recommend south loop auto services!

Ju
Review №60

The entire crew over at SLA are professional and efficient. Laverne and Danielle are the best in the business. I recommend SLA for great body work and superb customer service.

Su
Review №61

Great service and work I could not be happier. Always answered when I called and everyone in the body shop communicates well. I loved the repair work will be coming back for future work.

Sh
Review №62

Great work!

Ed
Review №63

Great work professional staff I highly recommend for superb auto body work & they dont over inflate their estimates!

So
Review №64

Expert repairs excellent customer service.

Jo
Review №65

Anthony and Danielle are great!! Service is impeccable and my car looks like new. Thanks South Loop Auto!!!

Er
Review №66

Allstate sent me after accident..great service and quick had my car back in like 4 days...after bumper was torn off! Highly recommend

Ro
Review №67

Andre and the staff are amazing! I highly recommend this place to anyone for the repairs and service of their vehicle! Excellent work!!!!!

Er
Review №68

Excellent work and very friendly staff!

Go
Review №69

Nice job they did on my daughters car. Responsible, effective.

Ja
Review №70

Excellent service strongly recommend auto shop👍👍👍👍👍

Ju
Review №71

Good people

Vi
Review №72

Very good service

Le
Review №73

Excellent work! Reasonably priced and fast. Anthony is extremely helpful.

ar
Review №74

It s good frame

Information
10 Photos
74 Comments
4.6 Rating
  • Address:60 E 23rd St, Chicago, IL 60616, United States
  • Site:http://southloopautobody.com/
  • Phone:+1 312-225-1535
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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