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Meineke Car Care Center
10716 S Western Ave, Chicago, IL 60643, United States
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Meineke Car Care Center
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Be
Review №1

This is a busy and friendly-family vibe car repair shop. The repair required was explained to me succinctly and carried out as promised. Thanks Paul! There were no surprises with the pricing when it was time to pay. I was prepared and educated about next potential repair. I loved my mechanic Mr. Chris. He showed me the damaged part before and the installed replacement part. I am very satisfied and will return.

Jo
Review №2

Overall great mechanics but needs a little better of communication of let customers know whats wrong with their vehicles without the customer calling in to check on their vehicle. Fair prices and friendly I would recommend them to anyone. Thanks for a great job of my vehicle!

Ca
Review №3

Kevin is the bomb. I mean when I tell you he is so nice and very respectful to everyone. He try’s very hard to help everyone and will do his best to get you in and will find the cheapest part to help keep your car running. I will recommend anybody to him. He love his job. And the peoples.

Br
Review №4

Ive never had a problem with Meineke repairs to my vehicle. I recommend them.

To
Review №5

Great experience. First time and I will definitely be returning. Kevin was professional, friendly and very attentive. Pricing was reasonable compared to dealership and other quotes for the same service.

Er
Review №6

Ive been having my cars serviced at 10716 S. Western for over 25 years! The manager Kevin and his staff are always professional and courteous. The service and the quality is always excellent!

Ar
Review №7

Kevin been fixing cars for over 20+ years him and his team have worked on my car for many years whether it was my radiator that needed to be fix, a battery that went completely dead, or anything electrical they have done it with no problems . Time and time again I’ve been shown good quality with good work . I am so thankful to have them and I will forever been a loyal customer.

Ca
Review №8

They bailed me out on a Saturday afternoon when my battery went dead (replacement needed) and I was 50 miles from home. Great job! Great guys!

Po
Review №9

I had concerns about my brakes. Everything was thoroughly explained to me. I am satisfied with the services and the price I paid was reasonable. I will be back. Thanks Meineke

TC
Review №10

Kevin was very professional and thorough in providing all new brakes for my car. Initially, I reached out to another Meineke location and received very poor customer service over the phone. I’m extremely happy that reached out to this other location, because Kevin completely redeemed Meineke. Great customer service and reasonably priced.

Tr
Review №11

Wow!Meineke, has a great staff and Kevin is very friendly and likable and good at what he do. The shop is well organized.

La
Review №12

Kevin was a very pleasant and very busy man. He was moving so fast I thought there were two of him!!Was told that he would check my a/c and let me know when I could come back to charge the system. Before I knew it, the service was completed. That caught me a little off guard, but glad he could finish.

Ke
Review №13

Kevin Moriarty, manager, while juggling several different crisis of other customers, managed to locate the sensors that needed to be changed, order the parts and install them that afternoon. I think he is your MVP. Will recommend Meineke to all friends and family. Keith Kremer

Sa
Review №14

Took my car in bc I thought my muffler was bad, spoke with Kevin the owner he said it may be a broken pipe, which it was. It was repaired for what seem like a reasonable price. I was in at 4 and out by 530. Work appears to be good, they showed me what was wrong and showed me what they did after it was repaired. I was satisfied. The place is small and his office is not suitable for waiting.

BR
Review №15

Explained everything. Professional and efficent. Out in no time. Car drives perfectly after service. Will use their service again.

Yv
Review №16

I was happy with my repair because I passed the emissions test after having failed. Ì was unhappy with the price because I was over charged by $25. He added a $25 shop supplies fee without informing me.

Ju
Review №17

Was very proficient, able to give estimate and not inflated prices even after looking at car. Shows you the work & explains in laymen’s terms what was done. Gives lifetime warranties on certain parts.

Vi
Review №18

I would recommend Meineke for the quality professionalism this shop has. Kevin fit me in to fix my breaks. He was very helpful with showing me exactly what was going on with my vehicle at a reasonable price. I really like the fact that they show their customers what is wrong with their vehicle. It made me feel even more trustworthy of them. James did a great job repair my breaks. My car is running like new again.HIGHLY RECOMMEND!

Mi
Review №19

The owner, Kevin, BAITS you with $90 TRICK. Themechanic worked on my car at 8PM, standing on a MILK CRATE, in the dark, and admitted to me, he may have made a mistake.The first day after arriving about 11AM, I didnt leave until 8:30 PM and the codes werent cleared from the problem. Next day they cleared the codes, after driving a short distance the code reappears. I show up MONDAY and wait 12 hours for them to fix my car, they told me to come back at 8AM and the mechanic at the most could spend 30 minutes. The mechanic arrived at 8:30 and said I needed an new engine without doing any tests.

Ch
Review №20

I have an old car so Ive dealt with several car care centers. Meineke on 107th & Western is the best by far. The manager Kevin maintains a professional, caring environment at all times. This is a great car care center that cares about their customers. They ensure your car is repaired and safe before it is released. They actually take pride in their overall service. This was the second time Ive brought my car here. I told the manager Kevin that I love them and this is the only place I will bring my car.

Ke
Review №21

Gr8 Service Work Performance is Gr8 Fixed Right The 1st Time!!!

DD
Review №22

Meineke provides the BEST car care services in Beverly. I am a longtime neighborhood resident. I am female. Unfortunately, because I dont know much about car things, Ive had my share of costly car service mistakes.Found myself stranded with a bad tire. Kevin and his team went above and beyond. They swung by my house to air up the tire, repaired the tire, and even took the time to identify a dead headlight bulb.Kevin was very knowledgeable and made me feel that he and his team were really looking out for my safety. The repair was perfect. The price was perfect. All around experience was great.I highly recommend Meineke in Beverly. You cant beat the safety, price, or convenience.

Sh
Review №23

Kevin was amazing. I was in and out in 45 mins. He walked me through everything. He explained everything.

Er
Review №24

Great spot! No gouging. Old school mechanics.

Da
Review №25

I have been coming here off and on over 20 years. I love the straight forward and honest prices. Kevin is really a great guy.

Ke
Review №26

I beg you do not take your car to this Meineke on 8383 South Chicago, it is horrible business and they do horrible work . Joe the manager does horrible work doesnt want to take responsibility for his mess up and keeps your money. Even trying to resolve it with corporate, will do nothing and the people that monitor this review are just going to say give us a call and do nothing so no matter what you will not be satisfied you will lose your money and thats it but Im calling the Better Business Bureau also. That place needs to be shut down. Corporate doesnt even call you back

St
Review №27

After going thru emissions, I needed an O2 sensor replaced. Not only did they take care of it, but since it was my 2nd failure, they took it thru emissions. Passed, now Im good to go. Thank you Kevin and the crew.👍

Ke
Review №28

Awesome job. They get the car fixed and very professional.

As
Review №29

Nice clean place for an oil change wait and very professional.

Fa
Review №30

Great Great Job! Kevin and his crew are the kindest, most straight up guys you could ask for! Seriously, I went in (it being my first time ever been to a mechanic shop) and he told me everything exactly as it will happen! No tricks, no double talk just straight to the point with a fair price range. (Of course depending on your problem with the car). The reviews arent lying and I say that with having experienced an altercation inside the shop between an angry customer and the head honcho. Kevin kept his cool and still managed to get to everyone :) THANKS GUYS! Phenomenal service id definitely go back!

Da
Review №31

I’ve done business with Kevin @ Meineke on S. Western Ave in Chicago for many years. He has kept my vehicles going whether it’s emissions issues, brakes, exhaust, a/c, electrical. Treats me fair and honest.

Ja
Review №32

This was a nightmare! Firstly, the experience started out great after I called in I was assured they had room for my truck and would perform the repair I need for cheaper than the previous shop. However, once I got the truck towed over Kevin, the manager refused to work on my truck. He delayed even looking at it for a week. Then once he did look at it he assessed it needed more than the repair I wanted. I declined and simply asked for the requested repair to be performed. At this point Kevin got extremely unprofessional and said he refused to work on the truck unless he could take a full look at the truck and that’d start at $400 ! Like what ? I was quoted for a $700 repair that I never got! Instead I was stuck with two tow fees as the job was never performed. Again the mechanic I worked with was Kevin.

Ja
Review №33

Great owner in Kevin .He only does the work that is necessary and he always does great 👍work with satisfying results.

Ev
Review №34

Kevin treated the situation with professionalism Ive been going to him for years.

Al
Review №35

I have been going to this place for years. The people are very courteous and offer great customer service at all times. I bring my family to this place and recommend this place to others a lot. They check your vehicle out give you the price and get the job done in a reasonable amount of time. And their prices are very reasonable. I am very happy to have found this place, I dont go anywhere else.

Co
Review №36

Worst customer service ever . I will never go back. I have spent thousands of dollars with them and Keven has no respect for paying customers. He never calls, So don’t hold up breath have to literally sit up there in there face for hours just to get service !!!!!

Su
Review №37

I went to this Meineke on 10716 s. Western for a flush. The service from Kevin, and Dave was awesome. Not only are they swift, but theyre reasonable. Thanks guys

Gr
Review №38

They have truly out grown there space!

Ka
Review №39

Ridiculously happy with this place. Kevin did the work I need for literally HALF of what Firestone quoted for me for less work. Chris (the technician) worked fast and did an awesome job and made sure to show me what he did so I could ask any questions. Definitely will be recommending to others.

Er
Review №40

Kevin was very professional and explained the issues I was having with my vehicle. They worked in a timely manner.

Ch
Review №41

They were able to find and fix an annoying rattle in the exhaust line quickly and cheaply.

Je
Review №42

Mr. Kevin and his mechanics always take good care of my car. I have never had an issue when taking my vehicle here. 10/10 would recommend!

Da
Review №43

Kevin does the best work on cars.when its fixed . You dont have to worry about that part anymore.

Gl
Review №44

I have always used this Meineke. Always satisfied. 👍

Ke
Review №45

Called Kevin told me bring it in I did that and James came to show me the messed up part on my car the ordered my parts it came in quick and then James came to show me the finished work and I was so happy will be going back for anything else on my car the men there are so nice and helpful and they will not have over pay the prices are fair for the work.

Bi
Review №46

Kevin and his guys have saved us thousands of dollars over the years. I wont go anywhere else. We live way out in Frankfort now, but we still only take our vehicles here because Kevin is the most honest, hard-working mechanic/shop owner Ive ever met. He has charged me, on average, about half what most places would quote you for the same work. I never write reviews, but Kevin and his guys are exceptional. Dont let the gritty look of the place fool you. Real, honest, professionals.

An
Review №47

Kevin is passionate about his work and seems to aim to satisfy the customers!

Pa
Review №48

Customer service Was excellent let me to the whole process Of the service That I was required For my vehicle

Sa
Review №49

Kevin is nice a guy.

Da
Review №50

The Service person Kevin even though he was swamped gave each customer to personalize service. And Dave the mechanic took the time before and after the repairs to show and explain what was needed

Ta
Review №51

I received a wheel alignment and they did a good job.

Ka
Review №52

The rep was helpful and very informative, professional

sh
Review №53

They do pretty good work.

Do
Review №54

I have a 2006 Ford crown Victoria that that is free and clear. Its a good car and for what I paid to have it repaired I would not be able to get the same quality in another vehicle. Im grateful to meineke for helping me stay mobile.

Do
Review №55

I go in for a wheel alignment and a tune up because I had a p301 error and a p660 error so Kevin great guy can’t stress that enough absolutely the best tells me my car will be ready tomorrow. I get there and all seems well until I drive about 2 miles now I have error 0420 appearing out of no where and before I brought it to the shop I had no such issues it def sounds like a setup to me

My
Review №56

This will now be my automotive place to go!

Li
Review №57

I have been going here for years and Im always pleased with the work. Kevin and his crew stay busy but they are worth the wait.. Solid work ethics.

Ca
Review №58

Im glad I came here to get my break sensor issues fixed. They take the time to explain parts or mechanical issues. This shop gets quite busy, but they do really good work. So come early.

Ro
Review №59

Excellent Quality Service

Br
Review №60

Service was great the guy Kevin was cool and upfront about everything... no tricks, honest able everything after that no one else can touch my car but him n his guys

Bi
Review №61

Great customer service. Kevin & staff we’re very knowledgeable about issue concerning my car. I highly recommend this establishment, i was in & out in no time flat 👍🏽

be
Review №62

Im a long time customer and the owner and the staff are very much a neighborhood stable in this 🏙️ community that what makes the customer second 🥈 too none thanks again.!!!!!!!

Ti
Review №63

Kevin was up front and very trustworthy. This will be my go to mechanic from now on.

Oc
Review №64

Meineke on 107th and Western has extremely friendly staff, I start with that because friendlinessis important to me as well as professionalism. They get an At for both. Service was accurate and timely

Th
Review №65

Kevins Meineke Auto service has been the best place to bring my old car for over 15 years. Mr. Kevin keeps my car running. Hes fair, honest, and the passion he has to make sure your a satisfy customer has no match. I could never thank him enough and his great team of workers at Meineke Car Care Center.

Ch
Review №66

Nothing. Bad. Rather fast for. Tuneup. Fuel. Injectors. Air. Filters. Change

An
Review №67

Very dishonest . Don’t give receipts, claims he’s helping you save taxes.

R
Review №68

Kevin takes care of each one of his customers from start to finish making sure the problem is resolved keep you informed of the cost and time of finishing the job There many place to go in the neighborhood but this is the one I choose because of the service I get from Kevin

Jo
Review №69

Kevin goes above and beyond what he has to do to help people.

Ca
Review №70

They’re the best. I trust Kevin. When I leave my key, I know he will take care of my car like it’s his. When I pick up my car, drove it, the squiggling stopped. It was even less pricey than the other places I went too and needed to wait 4 days. Thank you Kevin.

Ca
Review №71

I really hate to do this and Kevin is the only reason why I have 1 star. Otherwise, none. So I dropped my car off on Monday for a wheel alignment. Now long story short this is not my 1st time at this shop and always positive things to say about Kevin and the staff. But this time was different. So Monday drop my car off, I get a call today and Kevin tells me that my car will be ready at 7. Cool. Now I’m not tripping about the length of time because I know with COVID and places are now starting to open up there is a wait. Plus my car was in some pretty bad shape 😫 but anyway I get there and my car is sitting in the exact same space that I parked on MONDAY!!!!!!!! Once I get there Kevin tells me an hour and it will be ready. Honestly I think Kevin needs a better staff. There were 6 people still waiting for their cars at 7. They are suppose to be closed at 7. I like Kevin but I think something needs to be done about this. I will not be back. And he stated that he is going on vacation on Monday. SMDH

St
Review №72

I came to know of Kevin of Meineke last year from a friend who’s used his services for years. This was my second visit and I am just as satisfied with his staff’s work, their honesty and exemplary service, as I was the first encounter. Both times, Toyota in Oak Lawn improperly did something wrong. Kevin and his staff uncovered what was really wrong and fixed the problems with my brakes the first time and this time a simple tire fix. I was told my tire was not repairable, hence I needed a new tire. I refused to buy it and said I would shop around. All my tires were only 1 year old. Long story short, Kevin and his staff repaired it and stated the nail was not in an unrepairable area, as I was told.Kevin could have sold me a tire, but he didn’t. HONESTY is his BEST POLICY. I will no longer go to Oak Lawn Toyota again.

re
Review №73

They are very reliable and knowledgeable helpful and nice i appreciate there service so much i have been played so many times by mechanics and kevin is everything so hardworking

De
Review №74

My families favorite Mechanic Shop....Gets the job done and will have your car running like new..... I highly recommend

Sh
Review №75

I give it a 4 for now because the customer service is great. Price was decent. Will change once I pick up my vehicle and see from there.

Lo
Review №76

Kevin and his staff were very nice and knowledgeable about my car 🚗 . I will recommend this Car Care location to others. Thank You

Ka
Review №77

My husband and I were on our way to dinner, and of course we got a flat tire. We stopped in just because we were super low and they were the only ones open. The guys took great care of us!

Cl
Review №78

I dropped my 2014 chevy impala off this morning around 1045 and no one has called me back for an update and when I called the young lady that answered said that the mechanic couldnt be located, Im confused.

Ro
Review №79

Excellent customer service. Explained everything and the different options. Ill never take my car anywhere else. Kevin is the best. The 107th and Western site is where I go. Awesome experience.

Ca
Review №80

Meineke car center on 107th and western is great! Thanks to Kevin and his mechanics department!

Ta
Review №81

I had been having recurring problems with the low batterys warning indicator light in my 2015 Dogde Journey. My dealers service department was unable to detected the problem. I brought it to Meineke and they were able to detect the issue and tell me how to go about having it repaired. I will be returning for service in the future.

lo
Review №82

Kevin the owner is always there & willing to provide the best service, prices & little extra to make you pleased with the work on your car. He honors your warranty without hassles.His shop is soooo good you will have to wait for hours if you don’t drop the car off.

Sa
Review №83

Great Customer Service wil soon take my car in for repair, hopefully they are as good as they say.

C
Review №84

Kevin was very helpful, informative, and explained everything throughly before work was done. I was told what my choices were. My mechanic listened to my concern to get better idea what car problems I had. I am very satisfied with the service I received at this meineke.

Mr
Review №85

I Have Personally Dealt With This Auto Service, For Many Years. My Mother, While Still Alive, Utilized Their Services.Feeling Some Sense Of Kinship, And Familiarity With The Owner, I Continue To Take My Cars To His Shop.+I Can Honestly Say Kevin’s Prices Are More Than Fair. The Mechanics, Also, Are Knowledgable, Of Their Craft.+Is The Place Run Down? Yes, But I Overlooked What’s Before Me, Due To The Two Aspects, Listed Above.***I Cannot Stress That Enough. They Are At The Top Of Their Game, In Those Areas.The Downside, For Myself, Is Customer Service; On Kevin’s Behalf. Being Too Comfortable, With Snide Remarks, And Coming To A Clash Of Words, Last Winter, Forces Matters Into A New Perspective. I Am Tolerate, At Best, But After A While, Decades Worth, Attitudes Runs Thin. Professionalism Is A Must, In My Book..I Have Decided, As Of Today, To Relocate My Business, Towards A New Establishment; Where Customer Service, And Skill Sets, Are Held At High Regards.This Testament Is Coming From A Long Standing Customer. Two Generations Worth.

Ju
Review №86

Good customer service. The guy who assisted our team was very patient in walking us through the steps and gave us updates from time to time.

Ch
Review №87

They worked on a honda accord i had and did good work but my last experience was terrible took it for a busted radiator and left with transmission fluid leaking from my car the said i was the trans lines got them replaced at a different shop still was leaking after about a month of going back and forward finally found out the radiator was bad by the time i left drove a few days transmission went out went in for one thing ended up needing a new transmission

Re
Review №88

This repair shop always comes in less than the dealer and and leaves you with a feeling of an honest conversation about whether or not it is a repair that they can handle and if the repair is an immediate need. I have 3 vehicles that I take there.

Jo
Review №89

Ive always been pleased with the work Ive had done here. Kevin, the owner, makes sure your car gets what it needs done at a fair price. Theyve gone above and beyond what I would expect a shop to do for a customer on multiple occasions. I dont think you can go wrong here.

I.
Review №90

I took my 10 year old Hyundai which has 112000 plus miles in it to have some front end work done. They told me what the problem was, gave me a price and stayed late to make sure I got my car back the same day!! I assumed they were closed and when they called me to pick the car up I wasn’t home so I couldn’t pick it up and had to wait until Monday. It was nice of them to stay late to make sure it was done the same day. I wish I had known because I would have better planned so I could have had it picked up. That was the only issue, which wasn’t really an issue. My husband picked the car up on Monday and said it drives like a new car!!! I haven’t driven it yet but can’t wait to drive it!!

Mi
Review №91

I love this place, imma coming here for now on for everything I need fixed to my truck! Kevin the manger is amazing. He a hard worker, and don’t play about his work or workers. He be on top of business!

De
Review №92

First Time Going Here . Everyone Was Very Respectful, Gave Me A Time Frame & Was Actually Done Before. The Price Range Was Also Good . I Will Definitely Be Back Again . Thanks Again Kevin & Team

Gl
Review №93

I will continue to have my car serviced at your business. Staff was courteous, and affordable. I had a pleasant experience .

ki
Review №94

It was a pleasure dealing with Kevin the owner. The work needed for my car and approximate cost was explained thoroughly. Repairs were completed in a couple of hours and I saved about $950 under dealer quote. Car is running like new.

Sa
Review №95

This place is the best. I trusted the mechanics. Got in got out.

Ki
Review №96

Great customer service, fair prices, quality work! Even drove me home while my car was being worked on. Will definitely return for future work.

Li
Review №97

Excellent and timely service. I was shown were and what the problem was before being charge a lot of money for breakdown and labor fees.

Ju
Review №98

Great place, great prices, outstanding service! They actually know whats wrong with your car.

J
Review №99

The owner has always done great work, had fair prices and practices...a straight up guy.

Ni
Review №100

Its a little small n space but for the most part its pretty cool. .

Information
16 Photos
100 Comments
4.3 Rating
  • Address:10716 S Western Ave, Chicago, IL 60643, United States
  • Site:https://meineke.com/locations/il/chicago-226/
  • Phone:+1 773-672-3007
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Restroom:Yes
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