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Hollywood Services, Inc
5656 N Western Ave, Chicago, IL 60659, United States
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Hollywood Services, Inc
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De
Review №1

Always a happy client here! Great service, honest-to-goodness people. They wont rip you off and are incredibly honest, cant stress that enough. If you have any mechanical issues with your vehicle o highly recommend stopping there!

De
Review №2

Ok if you read my reviews I never give out five stars. To be honest though there isnt anything I could have seen that they could do differently. In my mind if it aint broke dont fix it. I saw their reviews on Yelp and my poor little Dodge Grand Caravan was sick. I took it to them for a diagnostic because of the reviews. When I got there Joe the service manager was just so wonderful and helpful. Even though the drive was long and the traffic was bad the experience was great and I normally hate going to the shop for anything including oil changes. I just feel they are always trying to look for a reason to try and charge you 12000 arms and legs. I mean I only got 2 of each. Any who they took great care of diagnoising me. The charge was minimal. Joe made sure I knew what I needed to do and what my alternatives were. I mean really what kind of shop takes the time to get you to understand what needs to be done not pressing you one little bit about getting any work done just simply leaving it to you to make the best decision for your self.

Re
Review №3

Firstly, let me say I dont personally know anyone at this company so you can rest assured this is a real customer review. No one has asked me or paid me to do this review, and I rarely do reviews, but these guys truly earned mine!Next, Ill admit, I havent trusted mechanics in over a decade. It seems rare these days to find someone you can really trust. I havent been going here long but I can honestly say that my trust has been building fast in these guys, something I could not say for anyone else in forever. I will continue servicing my car, and my loved ones cars, here, in hopes of building a lasting relationship for many years to come.Long story short, some circumstances brought me to their doorstep and ever since, my trust has been building in them (which I havent been able to say in forever). Not only that, they were professional (but also really kind) from the first minute I walked in. Their waiting area was comfortable and unique too.Anyway, they really took care of my mom and her mysterious car issue that no one else could resolve, and they did it quick. Sam took the lead on this visit and he was nothing short of amazing. I can tell he really wanted to help my mom and did honorable things no one else would have done. He didnt seem concerned about the money as he was about helping her.With this said, Im going to be taking my own car here as well. I hope to have more review updates in the near future.Thank you to your whole team! You guys have done well to impress thus far! Much appreciated!

Vi
Review №4

Hollywood Services does an excellent job explaining car issues both verbally and in writing via email. They are also timely and courteous. I highly recommend them.

To
Review №5

Found these guys on Yelp. They work hard and do a good job. Had my alignment adjusted after a strut installation. They were very nice and did a good, quick job.

Gu
Review №6

Great service, hard working and profesional guys, I highly recommend them. Walking in welcome.

Sc
Review №7

Great place. Had an alignment for reasonable price, brought it back a week later as the alignment was stull off a notch on my 20 year old car. They got it aligned as much as possible. Quick and honest service. And the parts department is a joy to watch fill orders while you wait, great entertainment value.

B.
Review №8

Great service! My car runs great. Plus, Joeis friendly and informative.

Jo
Review №9

I have been using this garage for about 15 years. They are honest, on time, and they never rip you off. You really cant do better.

Ve
Review №10

These guys are the absolute best. Weve been taking our 1996 Subaru here for years, and I cannot say enough about how good their service is. They always find a balance between whats best for us and our car, and whats worth investing in or not. They dont charge you for unnecessary services and are honest & upfront about the cost of the work theyre proposing. Their turnaround time is fast and theyre really nice guys as well. Long story short: take your car here next time you have an issue!

Jo
Review №11

Great service, great people. Sam and joe are extremely nice and give you great service at a great price. Would definitely recommend this place, made an appointment for 330 on Aug 11 and took my vehicle in on the time promised. I will definitely come back and continue to service my vehicle with them...thank you sam joe and Hannibal.

Do
Review №12

Joe and his staff is the best. They are very professional and Joe will never rip you off. We brought our Toyota RAV4 for service a week ago. The initial diagnosis was transmission problem. Its the same diagnosis from a different auto shop that we brought the car to. Since we trust Joe more than the other auto shop, me and my wife decided to have Joe fixed it. We were given a quote of almost $7000 to have the transmission and the ECM replaced. We were surprised when we were given a second quote of only $1682 after a week and they fixed it. The problem was the ECM and not the transmission. Joe saved us $5,300. He is a very honest man and treat his customers like a family or friends. In this materialistic world of ours, Joe is a very rare breed. We will never find a man and an auto shop like him. Thanks Joe, we will always be indebted with gratitude from you. From Anacita & Romeo

Ma
Review №13

One of the best auto parts shop out there. They have excellent customer service. Would get parts here 10/10 any time.

Jo
Review №14

I noticed that a light came on stating my charging system was not working so I headed to see Joe at 8 am. Since my alternator probably wasnt working I knew I wouldnt get very far running on the battery. I stopped at Hollywood Services and sure enough it wouldnt restart. Joe replaced the alternator on my 300,000 mile Acura at a reasonable price and I was on my way within two hours. Joe is the BEST

Es
Review №15

First time customer. I wanted an alternative to driving to the Skokie dealership for routine maintenance on my 2016 Subaru Forester. I did research and decided to find a ASE Certified mechanic in my area. Hollywood Services is well-reviewed and convenient, so I made an online appointment. I saved some money, a lot of time, and the job was done efficiently. I requested a couple of estimates for upcoming maintenance, which were promptly sent via email. I will be returning to Hollywood Services for these services.

Pe
Review №16

Very friendly they explained everything you need to have done to your car and very well priced excellent work definitely going back

Le
Review №17

Great service with reasonable price

Br
Review №18

They always treat me right. Good prices.

La
Review №19

This was quite possibly the best experience I have had bringing my car to a shop. I had an issue and I did not know what was exactly wrong. I was able to get my car in quickly and calling to book an appointment was super easy. When I brought my car in the next day everyone was extremely friendly and helpful.Joe took a look at my car and not only diagnosed and fix it quickly but when I came to pick it up he wanted to make sure I truly knew what was wrong. I really appreciate him taking the time to make sure I understood the issue. The fix was very affordable and I fully intend on bringing my car back with any future issues. I would recommend Hollywood Services, Inc. to any of my family or friends!

Pa
Review №20

I am always impressed with the professionalism and courteousness of Joe and the staff at Hollywood Services. From day one they have gone out of their way to make sure I was a satisfied customer. They are kind, do good work, pricing is fair, waiting room is pleasant. I am so grateful to have a reliable mechanic in the neighborhood. Would recommend.

Ta
Review №21

These guys a re very professional and super classic in their work. Their prices are very competitive too and they offer their services on time.

Ma
Review №22

Always come here when I need work done very professional and reliable.

Da
Review №23

They are awesome! Very kind and do good work. I had my car aligned after an accident and then hit a terrible pothole the next week. I wasnt sure if I had messed it up or not, but they were super kind and just realigned it the tiny bit it was off for free. Great people!

Sh
Review №24

These guys were the kindest, most honest people I’ve worked with. My Camry needed new brakes on a Friday and they had me out by Saturday. They even stayed after hours when the parts were taking to long to be delivered. Even when I called a few times, they always had a positive attitude on the phone and fully explained everything. If you value customer service and getting the job done right, come to Hollywood Service. I’ll be back here next time.

Ma
Review №25

The socket of my left headlight became faulty causing the light to dim and I needed to head out on the road the next day to drive back home to Oregon. I called Hollywood, they told me to come in to see if they could fix it. Not only did they fix it, they were really kind and polite, offering me coffee, and they completed the service in about half n hour. Thank you for helping make my trip home even safer!

Je
Review №26

Top-notch shop! Joe and the staff at Hollywood Services are a pleasure to business with. Honest, professional, and courteous. I highly recommended them!

Mi
Review №27

Excellent if you are tired of the dealership try Hollywood no frills just good service at a good price!

El
Review №28

Joe had me at hello. I had so much anxiety but he made me feel at home more than my own family. I will travel no matter where im at to get car sevice here and trust no one else. Thank you Joe so very much

J
Review №29

Hollywood Saved my CarWhen I brought my car to Hollywood, I had no idea what was wrong with it, or if the warranty would cover the repairs.Hollywood figured it out right away, brought in the warranty company, and had everything taken care of in a few days. I was only out my deductible.Sam, Joe and the guys at Hollywood showed care and concern for me as a customer and took care of my car as if it were their own.Everyone should make Hollywood their one and only stop for auto repair and service.

Me
Review №30

I had a great experience at Hollywood Services when my car wouldnt start. I got a phone call and email from Joe detailing the issue, the cost to fix it, and when it would be ready. They were very quick and efficient in replacing the part so my car was ready to go! I appreciate how friendly Joe and Sam were when I met them in person. I definitely will be back when my car requires more maintenance. Thank you!

Si
Review №31

These guys are the best in town. Honest, reliable, and they do great work. Hard to find in a mechanic shop and I recommend them to everyone!

Te
Review №32

This is my first experience with Hollywood AP&S and I will say that it turned out to be excellent. Joe was friendly and very honest about what the car would need and seemed genuinely concerned that I be satisfied with their work and service. They treated the car like it was their own and made sure that the work was done right. To me it is a great relief to have found Hollywood Services as my car is now a bit older and will likely need more service as it ages and I really dont want to use the dealer anymore. I suspect they can work on any domestic and foreign car and if they cant they probably can refer you to someone who can. I highly recommend them and while I dont really want to have anything break or fail on my car I now feel confident that I have found a shop that can handle future repairs and service. What a relief.

Ce
Review №33

Excelente service.

Ma
Review №34

Last minute appointment to get a battery changed on my jeep Cherokee, got it installed in no time, staff was outstanding, would definitely go back.

Vi
Review №35

Very professional and friendly service. Repairs were done ahead of schedule. Maybe for the first time ever in Chicago I’ve found an auto repair that is trustworthy. I plan on returning.

Ph
Review №36

The receptionist was very professional and polite! The mechanics were knowledgeable as well.

di
Review №37

Excellent honest service every time! They tell you what you need and they dont try to milk you for other things that are unnecessary.

Ma
Review №38

Wonderful! If your car is out of warranty, this is the place to come!Each appointment is magnificent! I so wish that I had found Joe and Hollywood services team 10 years ago, but let me not complain, theyre my service provider now and forever! They tell you what type of service that your car will require ASAP, over the next few months and way way down the road. This is truly the best service shop that Ive had experience with in 25 years.Cheers!

De
Review №39

I have been going to Hollywood Services for many years. I have always had good, honest and reliable service. I recommend to All my friends

Li
Review №40

LOOK NO FURTHER!! This is the best Auto repair shop in the city. Very professional, honest staff, excellent customer service, very reasonable, clean and cozy waiting area. Highly recommend this place to anyone. Guarantee you wont regret!!!!

Jo
Review №41

I took my 1999 Land Rover in for brake work after 2 other services couldnt figure it out. Joe, Sam & team were fabulous in finding a scarce rebuilt part, and Im back on the road! Friendliest, honest & fair service here! Very comfortable & homey atmosphere if you have to wait for your car. Hollywood truly made the best of a stressful situation for me.

Br
Review №42

They were great. I trust my car with them because they are fair, knowledgeable and easy to work with.

Te
Review №43

Great people there very helpful

Br
Review №44

We moved to the city from the suburbs a year ago and one of the challenges is finding a great place to service your cars. Not only is Hollywood Services a great place, they have completely exceeded my expectations. The service and expertise goes beyond anything I was able to find in the NW suburbs and has been a wonderful surprise.Great people, great service and excellent pricing. I can ask for anything better.

Al
Review №45

It doesnt get ANY better than this place when it comes to car care and general good service. The owner Joe is close is pretty much a human angel. If you want honesty, fairness, friendly service and comfortable setting, look no further. I can honestly say that I almost welcome car troubles as an excuse to get to say hi to this awesome team and can always rest assured that my car will leave their hands in better way shape than when it arrived. If I could give 6 stars I would.

W
Review №46

Good price for the value and nice people

De
Review №47

Great auto shop, Joe and Sam are great guys. I took my car to get an inspection to see if I would be able to drive it to Florida and the guys here gave me an honest opinion. Definitely recommend this place if you are looking for a long-term mechanic. 10/10

Ka
Review №48

Joe and Nenos and the guys here are great. Honest, reasonable and they do good work. They treat their customers like family - very rare for an auto shop in this city.

Ef
Review №49

Not just good mechanics.... but the nicest most understanding people around. God bless +

Gr
Review №50

Joe is great. They run an honest business and I will continue to frequent this shop when I have car troubles or regular maintenance I need.

Br
Review №51

I cannot say enough great things about Joe and the team at Hollywood. I often feel taken advantage of at auto-shops because I am not very knowledgeable. Joe took the time to explain things, discuss upcoming needs of the car and the financial expectations so I wouldnt be blind sided. The service was so wonderful, affordable, and very prompt. It was a 25 minute drive out of my way, and its a drive I will ALWAYS do from now on. I recommend this shop to everyone!

Ro
Review №52

I was amazed at the care and service shown to me here. I came in with a leak in my tire and needed to get it patched up. I was greeted down as soon as I walked in and told to relax, have coffee and cookies while they looked at the problem. I was barely there for 30 minutes and they had found the problem and patched it all up. Definitely coming back here.

km
Review №53

I have been going to Hollywood Services for many years. I have always had good, honest and reliable service. I recommend to All my friends

Sh
Review №54

When going to repair your car you want honesty and Transparency, in the auto repair business it’s very rare. I’ve been coming to these guys for 6 years! I have a brand new Camry I trust Hollywood auto repair more than I trust the authorized dealer. Come see for yourself. And they have comfortable seating and parts department if you need anything.

De
Review №55

Great good work done here.

Da
Review №56

Excellent little repair shop. Friendly and helpful staff, quick service, reasonable price. Comfortable waiting area.

To
Review №57

Ive been here twice now. Both times they were very professional.I feel their prices are fair too. Nice guys to work with

Mi
Review №58

Wouldnt trust my car with anyone else.Joe and Sam treat you like family. They always explain what needs to be done and always tell you exactly what it will cost before they do anything. I have worked with other shops, but no other compares to this one for professionalism, efficiency and courtesy.

Le
Review №59

What can I say about Joe and his team that hasnt already been said? I echo all of the positive comments and add that - I have never felt more respected, taken care of, listened to, and valued as a customer at any other automotive business. They have earned all of these accolades with a quality - honest - dedicated, knowledgeable staff and a level of service rarely found in this day and age. Take your car here.

Br
Review №60

Hollywood has reasonable prices, plus the staff is super helpful. Joe and his guys do a great job of serving cars. Plus, they have a full auto parts store attached to the garage, so you know theyre going to have a part when you need it.Not only is the staff super helpful but they are also quick and pay attention to detail. A winning combo.You cant go wrong with Hollywood Auto!

Pa
Review №61

Hollywood Auto has become my go to for all of my automotive services They are competent, fair, friendly and punctual.

Jo
Review №62

Extremely great service and excellent prices. I recommend anyone take their car here. They are the best in car repairs!

Ad
Review №63

Joe and Nenos and the guys here are great. Honest, reasonable and they do good work. They treat their customers like family - very rare for an auto shop in this city.

Ja
Review №64

Joe and the service team at Hollywood Auto are the best. Honest and ethical which are hard to find. Always find time to fit u in when something unexpected happens. Great service!

Mi
Review №65

I always appreciate the great friendly services from Joe, Sam, and the team. They always shoot straight with me and offer good options for planning ahead when certain repairs may not be immediately critical, but something to be ready for in the near future. These guys are awesome.

Je
Review №66

Great service, excellent work detail. The manager is a true class act, who cares about costumer satisfaction. They put your mind at ease and take care of everything in a very professional manner.

Cu
Review №67

My boy Joe this is cui and George from ocana tire repair we truly appreciate yall the staff these guys know what there doing they always treat us with respect and love may god always watch over yall give these guys your business there impressive on what they know

St
Review №68

I walked in for an oil change, they said 90 minute wait or come back. I chose wait, but they expedited me and I was out in 40.

jo
Review №69

The staff is super helpful and friendly. They tell you what the problem is and give you an estimate up front. They were very honest from the start and even let me borrow one of their cars so I could get to work, while me car was being fixed. They also gave me a warranty on their parts and labor. Great people.

Pa
Review №70

My boyfriend recommended Joe and I was not disappointed. Joe and his team treat you like family and provide excellent customer service. Joe always sends you an estimate but walks you through the things you should definitely fix ASAP and explains the things you can wait to fix. My 99 Solara still runs great thanks to Joe and his team!

Jo
Review №71

I had a clutch slipping on a 2012 Mini Cooper and looked for a possible place to get it checked out and the car is in town from Michigan. They inspected the car and indeed the clutch was bad. They made the repairs in two days at much less than if I had taken it to a Mini dealer. The parts were replaced with BMW/Mini parts and they show me the burned out clutch and they even threw in a needed oil change. Joe the owner is a old time honest man that I would recommend to everyone a REAL find in todays world. Thanks I will return for future repairs.

De
Review №72

Joseph and his folks are absolutely the best! None better, period. These are just really great, great people. They live by their word and the way they conduct business and treat people. You will not find better service and appreciation that you are a customer. They truly are great people.

TO
Review №73

The worst experience i had in this placethe guy name joe and ninos are crooks my cousin had a lexus 2008 didnt pass emission took it to hollywood auto parts 10 years ago with a list of two sensorsneed to be replaced they kepted in the shop for a week they called to say that the cost would be $ 3550 and the car its selfworth about $ 4000 ..they said if you cant pay the $3550 you cant have the carat the end my cousin paid for the labor only in the amount of $1550 so he can it out without fixing it plus about $300 for renting a car

Li
Review №74

Absolutely trustworthy and the nicest people!

Ra
Review №75

Sam and Joe are really good with explaining repairs. I will go back for more repairs.

St
Review №76

Great service, honest-to-goodness people. They wont rip you off and are incredibly honest, cant stress that enough. If you have any mechanical issues with your vehicle o highly recommend stopping there!

Er
Review №77

Ive been a customer for over 15 years - they do excellent work for a reasonable price and are completely trustworthy. Always a great experience with Hollywood!

Cy
Review №78

I’ve been taking my car to Holly for about 3 years. Everyone at Hollywood Service is professional. The pricing is reasonable and the services are performed quickly. As a female customer they never condescend, and answer all your questions throughly. I will always use Hollywood Service.

Je
Review №79

Always friendly honest job done to personal satisfaction I always leave a happy customer. The prices are also good!

G.
Review №80

Hollywood Service has been consciously repairing my family, and friends cars for decades. They have earned our trust with terrific service fast turnaround times, and being highly skilled and knowledgable about all things automotive. Thank you Joe, Sam, and the rest of the team for being consistently excellent at your craft, its much appreciated!

Ma
Review №81

Awesome place. Joe was very helpful, friendly and knowledgeable about the issue I had. They went above and beyond to help me. Thank you guys!

Ge
Review №82

Joe and the crew are always transparent and honest about the work, and answer all questions, whether I phone them in, or ask in person. Most recently, I brought my vehicle in for a new radiator; this is a massive undertaking on my year/make/model due to obstacles built in with respect to the construction of the vehicle. They went through the arduous task of removing the old one and installing the new only to discover that, upon testing, the new one was defective on an extremely minute level; something I would likely have never noticed. Despite that, Joe directed the crew to remove it once again, and install a completely new one without altering the price on iota. In fact, Hollywood honored a military discount (Im a retired Naval officer) on top of that, which actually *reduced* the bill. I started bringing my two vehicles there based on a recommendation from an old Navy friend of 25 years, and I return year after year based on quality of work, service, and most importantly to me, integrity . We are currently 1.5 miles from Hollywood, but relocating slightly west of our current location by ~5-6 miles in the spring. As long as the vehicles are drivable, we will continue to bring our vehicles to Hollywood.

Kr
Review №83

I love this place they treat u like family.. Like I will take my car back here any day & the guy Joe is so cool love that guy.. Go Joe 💯💪

Ma
Review №84

I was referred to Hollywood for my 2012 Acura under my Car Max warranty. Sam helped me out. He fit me in the repair schedule and took care of all the paperwork. San had me back on the road in2 days! Thank you Hollywood and Sam! I will be sending all my future business with Hollywood.

Ma
Review №85

All I can say is that they win a new customer. Joe is awesome!!

Ju
Review №86

Joe and his staff are very friendly, fast, reliable, and good prices I would suggest everybody go there

Sa
Review №87

Their pricing and service is great. I highly recommend them

Bi
Review №88

Very helpful, honest, and friendly folks. If only all mechanics were this good. Thanks again for the great service--will absolutely come back!

Or
Review №89

These men do not miss a thing! They are very knowledgeable, honest and good at what they do. In my opinion they are 100% +. You will not be disappointed!

Ei
Review №90

I stopped in to get a tail light fixed and Joe had a mechanic on it within minutes. I was ready to go in about 15 minutes. I trust these guys implicitly.

Br
Review №91

Awesome guys! My damaged car was like a new car when i came to do it. It was the best experience Ive ever had!!

jo
Review №92

Sam and Joe are great. Such honest good people.

Al
Review №93

Hollywood is the best in the industry!! Joe, Nenos and his employees take care of you so well, and they are also very good people! I COMPLETELY RECOMMEND GOING THERE! Couldnt be happier.

Ti
Review №94

Great Customer Service. Everyone is very friendly. Joe is great! Its the place to go.

Am
Review №95

Honest, friendly, and fair. They truly care about your safety.

jo
Review №96

I had never been to Hollywood Auto Parts & Service before yesterday. I was quickly put at ease and made to feel very welcome. As a woman, I cant tell you how much that means! I will not have any hesitation about returning to them for car maintenance in the future! Thank you, Joe!!

Ma
Review №97

I came to Hollywood Auto after buying a used Jeep Wrangler and I knew it needed some work but I was nervous about how much and if I made a good buy. Joe sat down with me like a doctor would with a nervous patient and asked me questions that a mechanic has never asked before like how long do you expect to keep this vehicle, are you planning any long trips in the near future, have you noticed any problems, and what would you most like to get out of your visit with us? By getting to know me and the vehicle as a pair, he was able to talk me through issues and give me back a vehicle I plan to keep through retirement. I dont know if I should say this, but he and his team detailed my car inside and out taking a wire brush to undercarriage, cleaning the inside and making it smell brand new. It was like a new car when they returned it to me! It was the best experience Ive ever had!!

Ka
Review №98

I have been going to Hollywood Auto for about 29 years. Joe and his crew are the best. They always explain to me, always go out of their way for me. They stand by their work!!!

Ch
Review №99

Their pricing and service have consistently surpassed my expectations > I highly recommend them

Li
Review №100

Hollywood Auto is so great- always treated with kindness and respect! Recommend to all my family and friends. Go see Joe!

Information
29 Photos
100 Comments
4.8 Rating
  • Address:5656 N Western Ave, Chicago, IL 60659, United States
  • Site:https://hollywoodservicesinc.com/
  • Phone:+1 773-561-9458
Categories
  • Auto repair shop
  • Auto body shop
  • Auto parts store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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