Eric was excellent. I appreciated that he facilitated my waiting for my car to be serviced. The waiting room was Covid-compliant - seating arrangements were far enough apart and i felt comfortable and safe

My first experience was absolutely the best. Service guy Andrew Berk was totally professional and gave me a play by play analysis for my car. He made sure I was comfortable in the waiting room and was very honest and Friendly. Thanks for the awesome service

I went to get a oil change in June now I have a 1000 worth of repairs. That was not looked at properly while also getting a vehicle inspection. Now I have to pay because they said someone put the wrong plug-in while doing a oil change. Moving forward with other repairs on my car. I have insurance to cover everything else on my vehicle to be repair. But no one have called me back to give updates about my car . Since the video expectation. My car been there since Monday no update still. Call my insurance to see if they put the claim in they stated no claim has been open.

Andrew from the service desk was great. Would definitely work with him again. Very professional, good communication, went above and beyond. He was also willing to work with me a bit on price which is super welcome considering dealer services are always expensive compared to alternatives.Also always nice that they offer loner options and that you dont have to wait months for one to be available.Wish they would have cleaned up the car a bit better. After paying for service it would be nice if I didnt have to take it to another car wash just to get it washed up after the work. If they vacuumed or did the inside at all I certainly couldnt tell.

Worst dealership I have ever been to! They are a scam! Took my 2019 A6 Prestige, an $80k car with only 21k miles on it to have a cup holder clip replaced and they tried to tell me that Audi wont cover it. Come again?!?After mentioning that I will call Audi USA to file a formal complaint against the dealer and Audi for not honoring their warranty, things changed and my cup holder was replaced. However, they disconnected the cup holder lights in the process.. Great job Fletcher Jones!! 5 stars for incompetence!! 👏🏻👏🏻Also, if you need an oil change, they automatically try to stick you with the recommended wheel alignment. Just another scam!I would never take my car and I highly recommend any other dealership but this one!

Auto Glass Masters did a great job installing my windshield. Always happy with Audi service. Jared is an excellent, professional, friendly, and efficient service advisor!

Wife needed work on her car and Tony was the service representative who handled the visit. A few issues came up, but Tony was a great professional and took care of everything. Tony gets along well with customers and is a great face of the Fletcher Jones Audi Service Center. Please seek Tony out when bringing your automobile in for service. As for the Fletcher Jones Audi Service Center manager who was on duty when we visited, that individual could handle interactions with customers a bit more professionally as it seemed we were bothering him with our inquiry related to a faulty Uber voucher.Update as of 08/06/2021: Wifes car was recalled again and we were promised pick up service and a loaner. Pick up service was on time (Thank you, Carlos, for your help and professionalism), but there was no loaner. Starting to wonder if FletcherJones is really as great as people say. What a disappointment.Update as of 09/12/2021: David M. is a tremendous employee and was overly helpful as we experienced yet another issue with my wifes car. Thank you, David, for helping us and making our experience with Fletcher Jones Audi Service Center such a great experience.

I have never been happier with the service provided by Andrew (The tire guy). It was that time to replace the tires and his knowledge was exceptional. He provided me an Uber so I could go have breakfast. By the time I returned, everything was done! Will definitely come back again! Thank you Andrew and Fletcher Jones!

Called for a quote to install a hitch that I already own for $1,470, no wiring... absolutely ridiculous. Second place I called quoted me $225. Its a 1-2 hour job. They lost my business for life.

Andrew was awesome! Came to him in a maintenance crisis and he had my problem solved in under a day. He was very professional, communicative, understanding, and helpful. Usually I am reluctant to take my car for repairs, but I will be happy to come back to him in the future.

My service Advisor, Jorge Gomez, was communicative about any issues, parts, and the status updates of vehicle while it was at the dealership for service. No complaints and would happily recommend him for any needed service.

I really want to be able to give five stars. But, if I’m being honest, 1 is a stretch. Since purchasing our Audi Q7, we’ve had nothing but issues and FJ Service is wholly incapable of addressing any problem. Most recently, we brought the car in for a fault/ warning light related to the engine thermostat (apparently a known issues with Q7s, though Audi has not issued a formal recall). Well, clearly they did something wrong, because a week later the car leaked all of its coolant in a parking garage in downtown Chicago and was not drivable. When we called Audi roadside assistance the tow never arrived. As of this posting, our car is still trapped where it died. Also, worth noting- we did receive a call from FJ regarding our dissatisfaction with the most recent service. We were promised a call back and resolution to several issues which were never addressed- never received that follow up call. We love our car, but I think it’s time to part ways with Audi and Fletcher Jones.

Great Service!!! I have recently had my Sprinter service here and it was great. Nick was my advisor and his communication was on point, contacting me know any update or recommendations on my vehicle. Very Professional and his assistant even made sure my vehicle was clean on pick up, very polite and hard working gentleman.

Andrew Berk was right on top of what was going on, what needed to happen, and kept me informed right along; great job.

My Service Advisor was Eric Ponce. He ensured that my service was a seamless process. Upon arrival, my vehicle was checked in and Eric took care of me as soon as he finished up with a previous customer. He went over the details of the electrical repair with me - addressing my concerns. He was an absolute pleasure to work with!

Seriously don’t even try to get a loaner car. Even though they sold us on the maintenance package with the loaner car spiel, we’ve owned our car for two years now and they never “have” loaners available. They have how many cars on their lot? Can’t you just loan us one? Really love this car but dealing with this service department has me seriously reconsidering Audi. What you get vs what you are promised isn’t exactly the same.

I have a ‘15 S3 with an open recall - since March of this year. Despite having the problem addressed last year (out of pocket), Audi won’t go on record that the recall was resolved by the repair - which leaves me with an open safety recall on my Audi. Nor have they issued a fix. Imagine my delight. Didn’t realize Audi support ended at the 6y mark. Not to point the shade elsewhere, but having never driven a Honda, I can’t help but think they’re capable of providing better end-to-end support.To top it off, I’m on all the mailing lists for new products. “Build your 2021 Audi e-tron Sportback!” Get bent.

Calvin was exceptional! The service I received was undeniably the best Ive received at an auto dealership in a long time. Timely manner, clean and the communication process was amazing. Thank You!

Great service from beginning to end. Excellent communication and responsiveness kept me informed every step of the way. I like the use of texts and links to the video inspection to help me see what was going on.

Andrew is by far the best service advisor I’ve ever had. I own 8 cars currently, so that is saying something 😁Experience could not have been better!

I brought my car in for detailing and my service rep, Tim was helpful and informative throughout. The car looked great and was ready earlier than expected! It was a win-win!

I dont know if its because of covid but lately they have been over looking things. I used to get the best service. If I have to ill drive further to get my service.

The service was excellent, professional. My representative Erick was communicative and transparent. Overall great experience. The Uber credits to get back and forth were definitely appreciated. I think you may be able to borrow an Audi for a day which would have been better, but I suppose you have to ask for it. Overall very positive experience.

Staff was very polite, attentive and kept me informed as I was waiting for my car repairs to be completed.

The managers at the sales dealership absolutely suck but this service center is top notch in every way. I wouldn’t think to go anywhere else!

I like these guys. I have a 2008 s4 with a manual trans, and they seemed excited to work on it. Engine work was a good price, but a little expensive for replacing control arm bushings, but thats life I guess. Thanks guys! Also shot out to Calvin Dacanay. Seems to have a passion for V8s. I gotta respect that.

Weve had such an incredibly difficult time getting this dealership to accurately diagnose and repair our vehicle. We initially brought our car in for an issue with our fuel gauge. This repair dovetailed into an injector replacement and because Fletcher Joness technicians didnt even bother to refuel the system (diesel) to spec or check if for debris and the result was metal in the system destroyed the fuel system. They had our car for over 90 days.After our car was returned to us, we had dozens of NOX signal high codes and check engine lights. Over several comebacks the technicians never inspected the EGR cooler. THEY REPLACED THE ERG VALVE WITHOUT INSPECTING THE COOLER. This doesnt even make common sense. They finally replaced the EGR cooler after maybe a dozen comebacks and while this seems to have resolved the primary issue, several parts Fletcher Jones has replaced are now leaking oil. This was documented by Audi of Morton Grove and we were advised to bring the car back to Fletcher Jones as their repairs are supposed to be warrantied by their dealership. Fletcher Jones does not think these oil leaks are significant enough to warrant fixing them. What an absolute joke.Oh, and they got grease on the visor of our car which is stained now. That too.Their service manager David is just one of those people who really exudes a sense of how little he cares about you, your satisfaction or anything you are saying. Fletcher Jones failed to load test our battery incorrectly. We ended up buying an Audi battery only to find that our Bosch battery was less than a year old at the time of the replacement. On the next comeback to the dealership, our new battery failed a load test and it was at that point we had the original new-ish Bosch battery load tested independently. It was fine. David had committed to follow up with us about this, never did. He just has this air of complete indifference to you and its disappointing that someone with his temperament and affect would be in any sort of leadership position.Weve had to file more than one case with Audi of North America and this dealership wont even take responsibility for their own shoddy repairs. We have oil leaking down into a belly pan near the union of the trans and engine that Morton Grove has confirmed and documented to have originated with repairs completed by Fletcher Jones. We have resisted writing this review as it is more important to us that our vehicle is fixed correctly and completely, but as that looks unlikely, take our advice: AVOID. Go to McGrath.

Needed a rear window wiper arm, ordered and was on my way in about 15 minutes, fast service.

As always the staff and specifically Andrew was phenomenal. They are always accommodating snd

I have always been impressed by this dealership. When I had a 9 year old Audi, they treated me like I had the newest and most expensive model! I had two tires blowout on my Audi Q5 2018 two days ago. Audicare sent a tow-truck to my location quickly, towed my car to their service center and quickly fit me into their schedule for a repair. The two tires were covered by Audicare contract also. My service manager Tony is amazing. I had an infant with me at the time. He made sure that the car was fixed quickly and assisted me in finding a spot in their beautiful lounge area to feed him while we waited for the repair to be finished. I chose to buy my 2018 car at this dealership because of the awesome service department.

The Fletcher Jones service and App is great. The work they do is excellent and everything is communicated through texts and easy to use online links. I was really impressed with the new video integration theyve done so that I can see a short clip of the repairs/work they completed.

First time bringing my new e tron in for service to reconnect the manual charger cord release pull string. Very professional staff - Javier was wonderful - great communication and quality service.

Attentive and excellent communication and handling of my A/C issue on my relatively new car. Erick was helpful in explaining warranty coverage.

Great communication and help from Andrew Rajchel. The waiting area had plenty of spread out seating, coffee and water, and some small snacks.

Always excellent. Try to get Tim Mettille as your service advisor. Hes terrific.

They’re awesome in the many ways they communicate info to you, email, text etc. they’re in the year 2050. Very helpful staff members that keep you up to date on the status of your vehicle.

Andrew was excellent! Very professional and great personality! I love Fletcher Jones Audi!

My wife and I purchased this vehicle from Fletcher Jones Audi. We noticed a sweet smell of coolant coming from under the hood. So we made an appointment to get it checked out at fletcher Jones Audi service center. We got it back the next day.. The system was checked and tested. And they found no issues. For peace of mind as we have warranty they serviced it and told us nothing came back issue wise.

As always their service was second to none. I will always bring my service needs to fletcher jones. Thank you!!

Update: Someone popped an end cap off of my door handle while at the store. But despite knowing what part I need, I cant order it over the phone, because, Im told that per company policy, they dont take payments over the phone. So I have to make a first trip in, then come back a second time when the part is in to have it installed. Its 2021, what business on earth doesnt accept credit card payments over the phone? Why is this such a difficult process?The Car Wash benefit Fletcher Jones offers its customers is likely the most common reason prompting a visit the Service Center - it certainly is for me - but it is more and more frequently inoperable and/or closed, to the point where its unknown when itll actually be available when needed. Employees have told me its not properly maintained when Ive asked whats going on, which is a shame. On multiple occasions Ive gone in for a wash only to have the system push me through with little-to-no functioning water jets, no-doubt scratching my vehicle in the process. I called the service center to let management know about the condition, but it hasnt changed much. Overall a pretty big disappointment. Be careful going through :/

The level of incompetence and ignorance of the staff here are unreal. The employees regularly trying to give you overpriced service and keep on fixing things that aren’t necessary to be fixed at the certain time . I’ve been coming here for years and I think they went from bad to worse past couple of years . All overall horrible experience

My first time using Fletcher Jones and wow, what an awesome experience. Extremely efficient and professional. They offer you additional services but never push you to get them done and are very transparent. I never felt like I was being taken advantage of. I worked with Andrew and he was phenomenal. Would highly recommend using them for your Audi and they made a lifelong customer with me.

FJ service was excellent. The Service advisor Jorge Gomez went above and beyond during the visit to make sure I was taken care of. He was clearly focused on what the customers needed and got ahead of a potential issue during my visit without me even asking.I would highly recommend if you want professional and expert services for your vehicle.

The team at Fletcher Jones Audi Service Center is very thorough, document everything they find, and are so patient explaining the details and answering my questions. Would always recommend, very professional and timely! Also a lovely place to work while waiting for your car

I brought my car in to fix a blown fuse. Tony Prusak is the best!!! He took care of my issue with Mike from Service.

Tony Prusak was exceptional in his customer care and service. He kept me informed of all the work that was going on while I waited. I was never left waiting wondering what was going on. One of the best services in a long while.

I purchased an Audi from Fletcher Jones and the additional benefits of this place is fantastic. Included with purchase is use of the car wash when wanted, meaning I can keep our new Q3 clean weekly without additional cost.

Service was amazing. Was there early at 6:30 in the morning and Tim came up to me with a smile and made me laugh bright and early. Usually people are cranky but he was ready to help me. Communicated with me about my car throughout the day up until it being ready for pick up. Everyone there is a pleasure. I drive from Schaumburg just to go to this service center due to the amazing customer service.

I’ve used FJ service center for all of my Audis for years. They are truly exceptional and professional!

Jorge was top-notch in getting my spare blade key ordered. The key actually arrived faster than I thought, however no one notified me it was there (had I not called to follow-up, I’d have been waiting for it indefinitely). When I proceeded to the dealer, there were issues with signage as to where to go for parts vs service. It all looked to be Mercedes Benz, as it’s very unclear where to drive and park for Audi parts. Had I not stumbled on an open bay garage door (unlabeled), I would have not been able to find it. The employees were relatively unhelpful in locating it, and acted like I was more of an inconvenience to them—no apologies given for the confusing logistics.Also, when I asked about my new key they were all too eager to tell me it must be programmed. That makes no sense since I was just getting a replacement manual blade for inside the remote. It doesn’t affect the buttons. Seems like they might be running a scam of trying to make those not aware of Audi’s keys pay extra for a reprogramming they don’t actually need. Watch out!

My car was impeccably clean when it was returned to me. The check in and check out process was easy and seamless. Service attendant was very pleasant and helpful.

Servando and Manny were exceptional! They helped me through the whole process of bringing in my car for yearly maintenance. I couldnt rave more about how professional and helpful they were to me. Thank you Fletcher Jones!

Jared Chaimukda was great with helping me to arrange for my 10k mile service and providing me with a loaner vehicle. His customer service and overall kindness is unmatched and he is a true asset to the dealership.

I was able to make an appointment two days before to get a ding fixed on my car door. They offer a loaner car or Uber ride to and from the dealership while my car was getting fixed for the day. I dropped it off early morning and was done by 4PM!

Dropped in to have my damaged plates replaced and Frank (from the night shift) was absolutely great. I was in and out in no time. Service comes with a smile here!

I was checked in immediately upon arrival. My service rep Mr. Lopez was exceptional. I was provided a loaner of equal size and value and was provided updates throughout the process. My car was finished and picked up by noon. Great work Fletcher Jones! Although Fletcher Jones is not the closest Audi dealer to me, I chose to purchase and have my follow up services done at their location due to their quality of work and professionalism surpassing the Westmont location’s level of service.

I dont think Ill ever have my vehicle serviced anywhere else. Jared was a pleasure to work with.

Appointment on time, and very thorough inspection and video included in oil change. Tech knowledgeable and explained any possible issues

I had a great experience with Fletcher Jones Audi service. Everything went smoothly and on time.

Tim Mettille and Manny are so knowledgeable about the Audi wheel repair, they were able to explain the operation, the cost, and the time duration easily and succinctly. I appreciated their attention to detail and thoroughness in helping me.

Best service center in Chicago. The guys are professional, responsive and efficient. Loaner/Uber vouchers make it convenient and the free car was is a nice touch. Shout out to Rudy Medina for great communication and customer service. See you guys in 10,000 miles.

I came in with a passenger side mirror that needed to be replaced and Tony, who assisted me through the whole process, was AMAZING. I had plans to go out of town on a Friday, but this unexpected repair seemed like it might ruin those plans. Tony told me he’d do his best to make sure that my plans weren’t ruined when I brought in my car on Thursday afternoon, and he delivered! Not only did he provide me with an Uber credit to make it home, he was able to have my mirror replaced within 24 hours. I would highly recommend Tony & Fletcher Jones Audi Service Center.

I was very happy that the team here was able to find the cause of vibrations was experiencing. There was a bent wheel that 2 other mechanics had missed. Other services were recommended, but not pushed as others have noted. During this process I was given a loaner car. I asked for the fog lights to be looked at when I brought my car in. One of my lights was out. When I picked up the car the light was still out. I twice texted the representative with whom I had been working with, but got no response. I called in and was told I would get a call back, but never did. It’s a small thing, but I would have liked to get it done all at once with my other repairs and now it’s proving a hassle to just get a quote for a fog light replacement? When I originally called to setup my first appointment everyone was super helpful. Now this week it seems like nobody is responding. I have been calling them for a week straight waiting for ANYONE to get back to me I keep getting told “someone will call you back”

Very helpful and thorough inspection. Needed a door sensor replaced. Provided a loaner vehicle while my vehicle was being repaired. I love my Q5 & the Audi team is always helpful.

Andrew Berk was very helpful, very professional,he explained to us all we need to know about the service.A+

Service person Jared Charmukda was excellent. Very efficient, friendly and took care of everything without needing any reminders. Thank you.

Very honest location, I appreciate their intuitive analysis and devotion to customer satisfaction. Will definitely be centralizing this location as a Home Location. Brought my Audi A4 here for a simple Engine Light Diagnosis, and was treated with upmost respect. Not to mention the thorough exceeding expectation diagnosis I received! Make sure to ask for Andrew Berk!

I worked with Andrew B. at the service center. He was an incredible coordinator. He was very knowledgeable, and knew what he was talking about. I will definitely be back. My experience was very pleasurable. .Thanks to Fletcher Jones service and Andrew!

Service advisor, Andrew, was great. Great communication, fast, efficient, and super helpful.

The service representatives were really great to explain each issue in a detailed manner and allowed me to take my time to think through to approve for the repair without any pressure. The video sharing of the inspection and the digital report of the issues, inspection are really great tools to understand the issues and costs associated with each issue to fix. It was a game changing experience and fletcher jones made it happen.

Excellent pick up and drop off service! Thanks Jorge Gomez!

Excellent professional maintenance service (60K mile service) for 2017 Q7 Prestige model. This car is usually kept at our Ann Arbor, MI home but when we are at our Chicago home we always have our Audis (also have a 2019 A6 Prestige) serviced at Fletcher-Jones.

What a great experience! They dropped off a loaner (clean Q3 Sport) and picked up my car. Once the shop received my car the technician texted me to ask about other concerns with my car. I really appreciated the chance to talk directly to the technician. Once they were done with the work I received a video update from the technician of the service performed and a read-out of my tires and brakes (shout out to Rudy for the great camera work). Then returning the car was just as easy. They returned my car right to my garage washed and vacuumed! Truly above and beyond customer experience for what otherwise is a time-consuming and irritating process. Keep it up FJ Team!👍🏽

I haven’t been to Fletcher Jones until this week. I am very happy with their services. Mr Calvin Dacanay was very professional, he kept me updated and he explained me everything. Definitely I will use them again

I am consistently pleased when I take my Q3 in for service at Fletcher Jones. From making the appointment, to the personalized greeting and attention by the service advisor, and the actual service - the experience defines professionalism and pride in what the team does for their customers. I have now upgraded to a Q5 and am looking forward to continuing the relationship

The facility is so nice you might confuse it for a Billy Dec night club! My service rep William is spectacular.There are less expensive places to get your Audi serviced, but simply driving into this Taj Magarge makes you feel good.

Nice and clean but One thing that impressed me they served me a Sandwich right in there service center lobby. Very clever. I will go back for a fries and Italian beef again. Work is amazing too.

Excellent service! Efficient and on time. All work done within the time frame agreed beforehand. All work needed was carefully explained to me with video documentation. Nothing done was unnecessary at all. Jared was my agent and he was my advocate in the whole process.

Great experience as usual. Love the new added video of the inspection process.

Always a good experience here. Erick and Tony are the best!

Excellent customer service and communication. Josh is awesome to work with and made sure my vehicle got the quality work it needed. Highly recommend Fletcher Jones Audi Service.

Quick and professional. Very easy. Great loaner vehicle.

Very strong service staff, in particular, Josh Gotangco. Thank you as always for the help!

I scheduled an appointment with Calvin for a transmission fluid service on my ‘15 S4, I requested Alex K as a technician knowing his attention to detail and level of care toward my car. All of my requests were fulfilled; I was adament about my vehicle not getting washed, indoor storage overnight, etc. Extremely nice facility, top tier work, and a service department I can trust in the future to return my car in the condition it arrived in.

They offered insight, professionalism and utmost patience when on the phone and in person.

I am always impressed by the Fletcher Jones Audi Service Team! I would give them an A+!

The top-notch work done by Fletcher Jones Audi service department is only exceeded by their impeccable customer care. Their mechanics are honest about what repairs and maintenance is necessary, what is recommended, and what is optional. The work that they do is thorough and sound. Estimates are accurate with no padding or last-minute-surprise additions or fees. Parts are in stock and work is done quickly. The car is always returned spotlessly clean. Its their intake and customer care that really shines. Making appointments is painless. Check-in is simple and fast: its easy to drop off the car on the way to work because I never have to worry about being stuck in a mire of paperwork and procedure. Everything is handled with clockwork efficiency. The staff communicates thoroughly and regularly with updates via text, phone, and email. Delays or inconveniences are met with practical solutions. Picking up is just as easy. We purchased our Audi at Fletcher Jones and have been happy with every aspect of the dealership. If you are shopping for an Audi or you own one and are looking for service, I unreservedly recommend Fletcher Jones.

They were totally professional and efficient—and tony was a super service manager.

Excellent service. Friendly, professional and fully explained any options I may have.

They constantly kept me up to date on my cars progress and the 2021 Q5 loaner wasnt too shabby either. I felt very taken care of!

Rudy Medina took care of my warranty repair. He ensured I had an Uber credit for my trip from the service center and to pick up my vehicle. He called me to let me know about the services needed on my vehicle and was prompt in responding to my questions.

I have been taking my Audi two times now in the past couple of weeks for the same repair on the suspension. My car suspension is still making noise and it doesnt seem they can fix it. They have been wasting my time, money and they dont even apologize for it. Very disappointing.

My Audi had a recall and they took care of it quickly and as expected. Will go there again!

Sometimes it’s hard to get an appointment quickly when you need a rental, but they are so kind, professional, and explain everything so I understand.

The people are nice enough but honestly, this is the slowest dealer service I’ve ever experienced. The waiting area is great but it needs to be; the customers are in for a long haul wait. I came to get a tire check and then changed. The estimated wait time was 1.5 hours. I’ve been here for well over 3 hours and no end in sight. Guess I should have gotten the loaner. :-(

In the past few years I have owned 3 different Audi vehicles, some as old as 2004, some newer. For the most part Ive serviced them with Audi Fletcher Jones. I probably visited them a total of 10 times and every single time their professionalism was exemplar. The experience in dealing with this service center makes you feel important, whether you own an old relatively worthless vehicle or a newer one. In either case, you are treated with the same level of attention. Recently, I took my 2015 Audi S5 for regular service and they detected a leak in one of the shocks. They performed the fix, however the vehicle developed a squeak under certain driving conditions. I had to take the car back multiple times as they struggled to find the root case. Every time I took the car back, they were accommodating and most importantly empathetic to my concern as I was getting increasingly impatient. Sometimes car problems are not easy to solve and while I didnt particularly enjoy having to bring the vehicle back 3 times for the same problem, my trust level and respect for the team members that handled my case increased over time. Finally they found the root cause of the problem and fixed it for good. I appreciate the perseverance and respect throughout the process. While an official service center isnt always the most economical choice for servicing your vehicle, in the particular case of Audi Fletcher Jones I think it is worth it and I will continue to bring my vehicles here as I appreciate the professionalism and trust them. Special thanks to Servando and Alex from the service department who are excellent at their jobs.

Service was quick efficient and thorough. It was an expensive set of repairs and my service advisor worked to find some modest discounts, which I appreciate.

Service rep, Tony P @ Chicago location extremely professional, knowledgeable, got job done on time. Good value, quality ~excellent communication to let me know car status.

Truly an excellent experience all around. I worked with Andrew and Ivica, both were very professional and accommodating. The communication was excellent while my car was in their possession and service performed was top notch. I will definitely come back and absolutely recommend FJA service center.

GREAT SERVICETRULY PROFESSIONAL ATMOSPHERE$$ IS WHAT THEY ESTIMATED