The best place to go to for the best professionals to work on your car.Their prices are fair depending on the problem with your car and they were also let you know if theres something else that you didnt point out about your car and will suggest to get it fixed.I will recommend anybody to go and get the car checked out by them.

This place was amazing! I destroyed my catalytic converter and was supposed to leave on a road trip a few days later. The insurance company gave me the run around saying it would be a few weeks but they got on the phone, pushed it through and had it all done in a day. They even fixed my radio no charge. I was able to make my trip. So grateful to them and would highly recommend them to anyone needing work done. I appreciate you guys! Thank you for getting us on the road again.

Bob owner, Scott Manager, Paul Ford specialist and other makes and models are all very pleasant to deal with and provide high-quality auto care at a good value. Always a pleasant experience for me. I have been going there for probably 15+ years . I’ve had two Ford Explorer‘s and when I got my new one I was a little sad because I knew I would not be seeing them for many years, lol.( Fords are great trucks)!

Since my first review didnt save, let me reiterate in FULL DETAIL how much I LOVE this place. I cant begin to express my gratitude for the team here. They have helped me time and time again with numerous repairs on not only mine but my grandparents cars throughout the years. They really are kind, generous, and smart repairmen. They know what theyre talking about and would never talk down to anyone. Theyre clear and concise with establishing a problem and work diligently on finding a solution. If the solution takes longer than planned, they tell you so plans can be met accordingly and youre not simply playing the hurry up and wait game. Theyre detailed and forthright and though they dont always tell you what you want to hear, they have tact and a way of making car issues feel more manageable than before I went there.I could go on and on and maybe in the future I will add more to this review but I truly appreciate them so much I travel from the IL/IN border just to do business with them.The name truly speaks for itself. Thanks Bob, Scott and Paul. You guys are awesome!

When you drive past Fair and see a line in front of the door at 7:30 am when the business opens at 8, you know they are doing things right!We have been taking our automobiles for many years to Fair on Western. Scott is very knowledgeable about the business and is very honest. Just recently, our catalytic converter was stolen and Scott worked with our Insurance Company to get it replaced immediately.Bob, Scott and the Team are the best!

Pricing is good and the service is great. Scott took the time to explain options. Most recently, when I had a small electrical problem he came out himself and fixed it right away.

Ive been bringing my car  to Fair Complete Car Care over ten years ago, and highly recommend it. The mechanics do a great job and work efficiently. Scott, the manager, is the best!  He is professional, personable and really knows cars. Hell give you an honest estimate of the repair cost and tell you the best time to bring in your car.

I called ahead to make sure I could get my car serviced. Very friendly over the phone, very friendly in person. Happy with my service and all done for a good price!

Make this your families repair shop for the next 30 years. Im grateful for Bob and Scotts help and integrity while performing inspections for my daughter, saving her hours if not weeks of headaches and considerable monetary costs with vehicles she considered for purchase. I considered putting my rating at 1 just so people like myself would see it first.

Really great service. I just moved into the neighborhood and am lucky this shop is nearby. Will come back for oil changes and anything else my vehicle needs.

Very fast and efficient work. Recommend me to a very affordable tow guy and even replaced my starter for much less than what places were offering. The towing and the starter replacement was much less that why many places near me were offering to jus replace but with the towing and replacement and fast work it was worth the money and I wit for sure! 100% recommend!!!

We’ve been coming here for years, The service has been great and Scott the manager is so knowledgeable about any issue that you may have . I’ve sent my mother, daughter and friends. Even non friends . Great place

Was quoted far too high than other shops.UPDATE: Called to get a quote for a simple oil change and was quoted $40 for regular oil while the Toyota dealership charges $37.97 for a full synthetic oil plus inspection and alignment check. Also, when I called you never asked for my name or any other information.

I have been going to Fair Complete Care Care for a number of years. Scott and his team have always been honest and upfront about the work needed. I find them to be knowledgeable, reliable and a great price for the work performed. I trust them with my car and have referred many others who have also had great results.

Scott has been providing us with excellent, honest car repair at fair prices for 33 years.Highly Recommended for all automotive needs!

Always good service, and great explanations for what needs to be done

I’ve been bringing my cars to Fair Complete Car Care since 2014 for all kinds of repairs. Breaks, batteries, oil changes, tune ups, filter replacements, electrical/computer, and headlamps replacements.Scott and his crew are prompt, professional, certified and knowledgeable. They take the time to explain what the issue is and the available options. On ocasión, they had me bring the car back a few thousand miles later because a repair wasn’t necessary yet. I couldn’t tell, but they’re the pros and earned my trust. They’re proud of the work performed and their reputation in the neighborhood.

Fair Complete Car Care is the place to visit regularly if youre looking for a consistently quality and fair car maintenance experience from start to finish. Their entire team is personable and knowledgable - and makes the process a positive one. My wife and I have brought our 2 older model cars to Scott and the Fair team for over 10 years and without a doubt they deliver and then some.

I have had very good experiences every time I’ve brought my car in. They’re taken the time to explain maintenance they suggested and they charged a fair price. Staff is friendly and I didn’t feel judged despite knowing very little about cars. Your car is definitely in good hands!

This review is long overdue! My family has been taking our cars here since before I was born. I still take my car here even though I’m in portage park now. They are upfront, honest, and communicative and will give you all the information you need to make the best decision. Scott at the front desk is always willing to answer your questions and he’s full of good stories!

The mechanics here are the best in Chicago. They are reasonable and trustworthy. Scott is the manager and he know everything about automobiles He clearly loves what he does. Highly recommend this company.

My favorite neighborhood car repair place. Scott is very knowledgeable about car parts and cars.

Hi, I have been going to Fair for over 15 years, and have always had a positive experience. Scott and his team are kind, friendly, professional and all around good eggs :) There service is fast and cost effective. I really cant say enough positive things about Fair!!!

My family has been taking our cars here for years. They treat us like family and I know I can trust them to take good care of us and our vehicles! Staff is very friendly and knowledgeable. Prices are quite reasonable, and every now and then they help us with random issues/questions at no charge. I recommend this business to anyone!

The worst macanic shop ever terrible costumer service

Everyone at Fair muffler is professional and have proved them selves to be excellent at repairs. I am so happy that my family is safer because of the care they take.

This place is great

Hey everyone,I have been a customer of FAIR COMPLETE CAR CARE at 7001 N. Western since 1996. The service and professionalism is spot on. Their prices are very good and done well. I highly recommend them for all your car repairs.

After losing my driver’s license inside my car door (at no fault of my own) and not wanting to deal with the DMV due to COVID, I called Fair. Fair is in my neighborhood so this is why I cold called them first. Scott answered the phone and made me feel comfortable and not foolish about asking if they could remove my inside door panel to retrieve my driver’s license. He said it’s not unusual request and that people lose their credit cards inside their car doors. He explained he could assist me the very next morning. I arrived at 8a, Scott told me that due to servicing other cars it will take about 3-4 hours. I left my car and he called to tell me he had my driver’s license at 10:45. Yes, I could’ve easily went to the DMV and spent $15 to get a replacement license but again due to COVID I didn’t want to stand in line after line for hours. The professional, friendly, efficient and fast service I received at Fair was worth the $78. Thank you Scott!

I have been a very satisfied customer of FAIR since 2008. I have a 2002 Buick Lesabre and over the years it has needed work done, especially as it has gotten older. Having FAIR near to where I work has been very convenient and the reliable staff has allowed me to feel comfortable that my car is in good hands. The staff has always been good about figuring out what problems exist and explaining them so I know exactly what is going on and what steps need to be taken – I have also found them to be very honest which is important when dealing with car repairs. Most recently my car started idling rough and it was not accelerating well; it was so had I wasn’t sure if my car would make It to the shop. I did make it and Scott, and the rest of the FAIR crew, got to work. They eventually diagnosed that I had a severely damaged intake manifold and faulty ignition control module. After several hours of repair my car was running like new and I was, thankfully, able to take my car home the same day. Considering my car is 18 years old I’m sure this won’t be the last problem it will have but at least I know it will be in good hands when the eventual problem happens. I would highly recommend bringing your car to FAIR Complete Car Care.

In all honesty Scott and his team will far exceed your expectations. I moved here 2 years ago and was fortunate enough to find Professional,Friendly, honest and a Fair :-) place to service my car!Scott and his team has a excellent applied knowledge base and Im impressed with their work ethic which is rare in todays service industry. Ive seen people of every culture, orientation and class here. really great group of guys!

Was here some days ago to get my Swaybar links replaced Scott and his crew took care of me and my car I am very happy with the results Scott even notice my tail lights was bad 😂and called me about it and replaced them, very good Business there

I highly recommend Fair complete car care!!I was at a shop getting my oil changed and they found an issue with my car that they were unable to repair. I asked if they could recommend a good repair shop in the area and they gave me this recommendation.I am very Limited in my understanding of car maintenance and Scott at the front desk is able to diagnose and repair the issues with my car as I try to describe the problem.Scott and the team are very fair and thorough in the work they do.Another five stars ⭐️⭐️⭐️⭐️⭐️

Scott and his team offer excellent, timely repairs and service.They are honest about the best course of action and always look to give you the best value. We have been very happy with their work for the past 20 years.

A great to work with. They are very professional and also knowledgeable. The rates they give are always accurate and affordable.

Great service and friendly employees. Much better than going to a dealership!

We made a plan, that gave me a quote; the stuck to the plan and charged the quote. My car is quiet now and in happy.

If you don’t know much about cars this might not be the place for you. I needed to have my car repaired after towing it in, the problem it was towed in for was a simple battery replacement (after talking to the dealership), which they did but they told me I had a much larger problem with a warning light. They pressured me into fixing the warning light problem which cost over $1000, they said if I didn’t do it then I would have to wait a long time and I would ruin the car. After two months the same warning light came on and the problem was a simple fix at the dealership. They told me I almost certainly didn’t need the repair that fair performed and dealership fix was about $150 (which fixed the warning light). So be aware if you don’t know much about cars that you might get taken advantage of.

I cant recommend Scott and the team at Fair Complete Car Care enough!I have taken my car there multiple times now for large and small repairs and will never take it anywhere else. Prices are better than I could find anywhere else, service is fast and reliable, and they are so welcoming to everyone who walks in their doors. I have yet to walk out of there without a smile on my face, even when the repairs were more than I expected. They are one of the best neighborhood shops I have ever been to!

Honest mechanics

Good service from Scott and his shop. First time for a muffler repair and its all better now. Definitely recommend. Timely and a all around pleasure doing business with.

Integrity and competence is a rare combination. I think this is one of the few places where you find it.Scott is great. He is very transparent about the car issues, and does not look to sell you unnecessary spares or services. Trust is very important in this business, and one can trust Scotts experience, expertise and integrity.

FAIR Auto Care is the best! They have figured out numerous problems with my car that the dealer could not - at HALF the price! Scott keeps all of our cars histories, and warranties on file. The are fast, efficient and stand by their work every time!! Take your car there, you wont be disappointed.

In the multitude of years I have been driving, I have never found a more reputable and honest repair shop as Fair Muffler. They have always been extremely friendly and very competent. The mechanics are intelligent and always make sure I know what is wrong with my car before proceeding with the repair. I have been using their shop for over ten years and have never had problems or complaints with any of the staff, service or prices. I have been driving for over 35 years and taken my car to several repair shops. Every one of the other shops Ive used has been an ordeal I wish to have never had. I certainly do not desire to have car repairs, but when I do, Ill always go to Fair and nowhere else. The owner, Scott, has always treated me with respect and makes sure I am well informed about my needed repairs. To say they are Fair is a gross understatement. They are more than exceptional. If you need repair work dont hesitate or shop around. You will always be satisfied with the work the guys do at Fair. In my opinion they are the best repair shop in Chicago.

I found this shop last year, and Im glad I did. Everyone there is great. Their work is efficient and professional. Ive taken 2 different cars there for a multiple of reasons and the price is always as expected or less! The manager, Scott, is a great guy and goes above and beyond to help people. I have and do recommend this place to anyone who needs service and I will never take a car to another shop so long as I still live in Chicago!

I couldn’t be any happier than having Scottie and the team at fair muffler work their magic on my car!! These guys know their stuff and are very experienced. They helped me with so many issues over the past couple years that I really couldn’t trust no other shop but them 👍

Fantastic service from very knowledgeable people at a very fair price. I have a 2006 Jaguar which needs more than most shops can provide. The service quality and knowledge at Fair Muffler is just as good as a dealer, but not at the prices that go with dealership servicing. Highly recommended.

Fair, complete and able! While other places said they couldnt do a simple weld or that they wanted big bucks, Scott and his team at Fair complete car care said yes they can and for a fraction of the price. I also encountered many happy and friendly customers which is always a good sign. Thank you so much for your great work!

Great management. They are not going to fix something if its not needed. Always recieved great service from then and good advice. Talk to Scott.

I have been going here for over 5 years. Service is great, work done is on time and at the cost they tell you. The thing I appreciate most is the honesty. Scott takes the time to explain the issue and advises whether the work is worth doing or not. We will be going there as long as he is in business.

Consummate professionals. These guys are smart, friendly, professional, and, as their name implies, FAIR. I have been doing business with Scott Floss and the team at Fair for well over a decade and wouldnt dream of taking my autos anywhere else. They walk you through the process step-by-step. Never any surprises, no drama and you know exactly what theyre doing and what its going to cost. Cant say enough about them. Seriously.

This place is awesome I travel 46miles to go there and Scotty and the crew are great and honest! Keep up the great work!

We brought our car in for a new thermostat and tune up a couple months ago. They were quick, thorough, creative, and reasonably priced. They explained everything they were doing and all the charges.Recently we noticed a burning smell coming from under the car. Fearing a faulty belt, we brought the car in this morning. It turns out we ran over a very large plastic bag that was now melting. They put it on the rack and used a torch to clean it off. Best part, no charge!We will enthusiastically rely on Fair for all our future maintenance needs.

This place is fantastic. I’ve been here at least 7 times and from day one they have treated me well. They are honest and quick. They make time to get you in and they fix the problem. Good stuff.

IMPRESSED!!!! I am very impressed with Fair Muffler Shop and the workers. I had a repair that needed done ASAP, and am new to the area and they did a GREAT JOB and at a great price! Everyone was friendly and offered useful information. I will definitely be going back there and referring clients as well! Thank you!!

These are my guys, plain and simple.The staff is knowledgeable, down to earth, and do what they can to keep things affordable. Their work is timely, professional, and reliable. BS not included. Car problems that other mechanics spent days failing to diagnose, were identified within minutes of me walking through the door to Fair. And on the rare occasion that my car was possessed by some manner of winter demon, they spent hours a day for three days looking into the cause and verifying that it was safe to drive, with no bill attached.Very much a neighborhood spot, this is where I will always go as long as I can reach it. This is where my family has always gone for multiple generations of cars. And for as long as the quality of service stays where it is, I can’t imagine taking my ailing car anywhere else.

Highest props!Prior to my time in Chicago, I did all my own car work. Be it a water pump change or intake manifold gasket replacement, no one went under the hood of my car but me.Since arriving in Chicago 5+ years ago, Scott and his team have proven over and again that they are capable, swift, reliable and honest. They are direct, no-nonsense, and extremely cost-effective.As a woman, Ive always been treated as competent, never talked down to. Outside myself, I trust no one but them with my vehicle.

Thank you Scott for helping me fix my ac and my belt issues. Put my mind at ease cant thank you enough

I took my car here after it started making a weird noise and as someone whos not a car guy I can honestly say I felt confident in the recommendations they made for the appropriate repairs.They even went as far as recommending a phenomenal body shop to do some paint work on my car. All in all they provided customer service you just dont get these days. It was refreshing.

Reliable auto care. Variety of services, convenient hours.

It has been just about a decade that I have been using Fair Muffler and I HIGHLY RECOMMEND them. They have been PROFESSIONAL, respectful and courteous every step of the way. I have saved a ton of money over the years as their prices are better than every dealer in the area. They are friendly, honest and will NEVER have you do something to your vehicle that is not needed. To everyone out there, youve gotta check this place out. Once you try them, youll never want to go anywhere else. And to the crew at Fair Muffler, keep up the GREAT work. Its a pleasure doing business with you.

Love these guys & love this place! An old friend recommended them and I have NEVER been disappointed! So knowledgeable and honest. Thanks!

Scott and his team are the most incredible group of talented mechanics Ive ever met and Fair Muffler is the place to take your car for repairs. They are friendly, honest, funny and super courteous. No matter how big or small of a problem Ive had with my car they have always talked TO me not down to me and are sure to let me know up front what my options are and what Im looking at cost wise before any work is done. Extra kudos to Scott and his team for being willing to come help me move my car when I got stuck a couple weeks ago. You wont find a more efficient, customer service oriented repair shop for your car.

I had Service at Fair Complete Car Care. I had excellent service and the technician were very knowledgeable about my vehicle and troubleshoot the problem. Thanks to Scott for his knowledge and the excellent technician.

Scott and the guys there are beyond awesome! They really take care of you..over the past 9 months or so my car has been having little hiccups causing me to get repairs every couple months and this summer was really bad however they really went the extra mile to make sure my car got a total revamp and I couldnt be happier..I will definitely recommend them to anyone I know..car repairs are expensive and its good to find a shop that you can trust

Always polite and reasonable service. They service mine and my familys cars for the last decade.

I love my Nissan Maxima. That car has been through college, moving from Florida to Chicago, and grad school. These guys go above and beyond to help make sure my car goes through a lot more with me. They are honest, friendly, and helpful.

Outstanding service. Troubles are accurately diagnosed and promptly dealt with. Pricing is fair and transparent. A very safe port in a storm.

Scott is the most honest mechanic I have ever met . I will never take my car anywhere else .

I have been going to Fair Muffler for over a decade now. Of all the mechanics Ive been to over the years, I find that Scott and his team are the best of the bunch. Not only are they extremely knowledgeable, but they are very detailed - and down to earth - in their explanations. Theyre also very honest. If something needs to be done, they tell you. If it doesnt, they tell you. The first time I went there was for a second opinion, and much to my surprise Fair Muffler ended up saving me a bundle of money on work that I was told needed to be done, but that didnt really need to. All that was required was a minor adjustment. Ive been going there ever since, and as long as I live in Chicago, Ill continue to go to Fair Muffler for any work that needs to be done on my car.

Excellent service overall. Scott, the service manager, has high standards of customer service, and his knowledge of car repair and maintenance is second to none. My wife and I have been going to Fair Muffler for over a decade, and we wouldnt go anywhere else.

Scott and the guys have unfailingly taken excellent care of my prized ride. They are competent and ethical and this is no doubt the people you want to use. Just do it. Theyre fabulous!

I cant say enough good things about this place! Ive had my car worked on here twice and have been happy both times with the results and the cost. Most recently, the night before my boyfriend and I left for Ecuador, his Jeep was overheating. As we had a plane to catch, we left the Jeep parked in front of our house. Not really knowing what to do, I called Fair Muffler from Ecuador and they gave us guidance, towed the vehicle, took a credit card payment over the phone and had the vehicle ready to go when we came home. I will always bring my car here and would recommend Fair Muffler to anyone.

Great experience. I took my car in because of a rattle when going over bumps. I was called a couple of hours later to say a part just needed tightening. No more rattle! Id been there before and also had a very good experience. They are my new go to shop.

My mom has been going here for years, and I recently bought my first car. I had some issues (Which the dealership would not help me with) only two weeks after buying the car. The guys over at Fair Muffler helped me figure out all sorts of things that nobody else could, and they got my car running great. Every person who I met at Fair Muffler was helpful and kind. I will never take my car anywhere else from now on!

They were honest and did exactly what they said they would do, fixed my car and got it running again. Very knowledgeable. Let me keep my car there for a week until I was able to come get it.

EXCELLENT !!! This probably THE most trustworthy repair shop I have ever been to. My car failed the emissions test. They did a complete test, gave me options so that I could try the least expensive fix first (my car is 12 year old so I did not want to invest a great deal), no hard sell whatsoever, very honest. They also did a follow up diagnostic at NO CHARGE and I ended up oassing my second emissions test with no problems. Scott is wonderfully honest and friendly. I would never take my car anywhere else.

Scott and the guys are the real deal. He communicates the problem and explains the course of action and more importantly, why. He has trained his staff to be professional and this is refreshing. The other day Firestone told me I had four brake lights out and I found this odd since Scott had replaced four only a month ago. I declined and went straight to Fair. They found one (1) bulb burned out-and didnt even charge me! Who do you want to take your car to?

My husband and I have brought our cars here for 15 years and have always been happy with the service. We have found that they are always friendly, always responsive, and the facility is always clean. They are knowledgeable, fair and dedicated to the neighborhood.

Been going here over a decade. These guys are the best. Honest. Reliable. Fair priced. Most important. Trustworthy.

I thought I needed a complete brake job. They said no, your brakes are fine, you need new tires. They rotated the tires for $15 to put the bad one in back. Honest and capable!

Weve been customers at Fair Muffler for almost 15 years. They are a friendly and honest shop and Ive recommended them to several friends over the years. Thank you guys for your quality work!

Long story kinda short....I had taken my 2013 VW to the dealership to remove some keyed lug nuts and the dealership insisted they evaluate the brake wear notification despite my ask to, not concern themselves. The dealership quoted me $707 to fix the brake harness. I left the dealership and drove my car to Fair Complete Car Care where Scott looked at the brake wear notification. I did not tell them what VW found. Scott came back and said it was the brake harness and it will be $225 without tax to fix. AND they ordered genuine VW parts...the same parts as VW had to order. I had my car back the same day they got the part. Needless to say, ALL my auto work will now be going to Fair Complete Car Care.

Highly recommended. They found another mechanics’ shoddy work and fixed it for me quickly. My truck drives great now!I just got my first vehicle and I knew it needed work just by driving it. I didn’t feel safe driving my daughter around in it. My mother suggested I take it in to Fair to be checked over. They immediately found some major safety issues that needed resolved and I left the truck overnight. The next day when I picked it up I could tell the difference in how smoothly it was driving. I also needed an alignment and they recommended a place where I got a discount. Unfortunately, right after the alignmen, the car started missfiring and the check engine light came on. I took it back to Fair. Scott had them run the computer scan and quickly found the problem area. Upon inspection, they found another mechanic had used the wrong bolt on one of the parts, so it wasn’t seated properly. They changed it to the correct sized item and I am very happy with my results. I appreciate the fact that even though I didn’t know much about Vehicles, the mechanic drove around with me and showed me the parts and explained why they were necessary to be repaired.Now I am driving my family around in my “new” used truck confidently. Without fear that there are any safety hazards or parts that are going to break down on me anytime soon. Even though I live in the suburbs, I will return to Fair for any future needs. The staff made me feel comfortable and treated me like a regular. It gives me peace of mind knowing that I now have a good reputable mechanic in my contacts.

AMMMtMMMMMMMMMMMMMMMMMMAZZZZZZZZZZZZZZZING!!!!! This repair shop renewed my trust and faith in auto mechanics as ethical!Friendly,Ethical, outstanding customer service,great sense of humor, respectfully and polite.WHAT? Yes, an auto repair shop. Yup. After hitting an unforeseen financial snag, I kept them up to date on straighten out my financial dilemma resulting in allowing me to work out a new pick up date for my car. Are they saints or auto mechanics ? Neither.... gotta to be ANGELS.Thank you FAIR Muffler and complete car care. Their name says it twice FAIR CARE!

They were amazing, diagnosed my problem, were so fair, and took my car in right away. I CANNOT recommend them more strongly!!

Careful going here if youre young / look like or is a student. Im fair-ly sure I got ripped off here several months ago. Ended up handing over few hundred $$$ for an unnecessary new part and diagnostic that wasnt even the issue (real issue was covered under warranty after visit to actual dealership service). Not completely sure if they even gave me anything new at this point. R.I.P.TL;DR You might get taken advantage of if they know youre a student.

I brought my Acura TSX here right before a big roadtrip for an oil change and inspection. The staff at Fair Complete Car Care were very thorough and showed me exactly what needed to fixed on my vehicle to make it safe. The pricing was fair and the service was amazing! You can trust these guys to take care of you!

Great place to have you vehicle fixed ppl are and understanding make sure everything is safe and secured ......

Let me start off by saying that I am naturally suspicious of mechanics. After a few years I start to feel ripped-off and find a new one. The fact that Ive taken my cars to Scott at Fair Muffler for almost 15 years says a lot about the place.The Fair team takes care of all the routine maintenance and repair on my cars, which have mostly been Hondas, Toyotas and Hyundais. The manager, Scott, will be the first to tell you that he likes American cars, but he and his team are fully able to care for all makes and models.One key point that makes Fair a great choice -- they will tell you when you need work done, and when you dont. If they cant do the work they will always recommend someone who can. And for small stuff, they often will not even charge a fee. I think I get fair value for the work they do for me, but they are not out to nickle-and-dime you to death. I think this is one reason the shop is always busy.Fair is also fast. Its very rare that I have to even leave the car overnight for a repair.Im glad I dont have to look for a new mechanic all the time.

Overall great customer service. communication through the whole process was great. Defeniatly a place I would recommend to friends & family.

This is the place youve been looking for if you want Excellent service from mechanics that know what theyre doing.

Been coming here for years, very knowledgeable reasonably priced & trustworthy.

I use my Cadillac XTS for Uber I pick up a customer he did advise me if I have any problems with the car I should go to this shop . Few months later I went there and I am so glad that I take that advice seriously. Thank you guys

I knew that buying a BMW would be more expensive as far as repairs but Scott and the boys at Fair Muffler did me a solid and what would normally have been $1700 to replace the fuel pump for my turbocharger he managed to save me $400, IF he hadnt done that I would not have been able to afford to get my car back. FYI when I bought my car at Auto Match they sold me the primary plus warranty which is a huge waste of money it covers absolutely nothing. So, if you were going to buy a warranty get at least the ultimate plan that covers nearly everything for any reason. Now the repair on my car would probably have cost $3000 at least if I brought it to a BMW dealership so Scott and the guys save me a lot of money. A few days later I could smell gas in my car, I brought the car in and Scott help me out by replacing in ordering free of charge, and Im very thankful because I really dont have the money to pay for any more work, and exchange I writing this honest review about Scott and Fair Muffler. Firstly, trust is the most important factor when you Bring in your car to an auto shop. But honestly I can say that Fair Muffler did a great job and I would highly recommend them to anyone. Thanks so much to Scott and the boys at Fair Muffler, and no they dont just do mufflers did you complete car care and at rates that are less than most places you can find in Chicago.

They wont sugar coat when you have a problem, but they wont do any work without your say-so. They did work on my car, and it turns out they installed a faulty replacement part. Rather than making up a story and charging extra, they owned up and made it right at no additional cost. And when there was a problem that needed to be fixed for emissions testing, they brought it in to the nearby testing center for free!

This car repair place in my neighborhood is a must for all car owners but especially those in west rogers park. Every time I stop in for a problem they address it immediately and with honestly. Manager Jeff Floss is a mensch. Thanks guys for always taking care of me!!

Very friendly and helpful, not to mention fair-priced! Definitely recommend it.

It is a comfort and relief knowing when there is an issue with my 2006 Toyota RAV4 I can get an honest and straight answer from Scott and his team. I have been taking the RAV to FAIR for three years now for oil changes, brakes, warning lights, flat tires, etc. I had been taking the RAV to a Toyota dealership for service. My wife finally convinced me the dealership wasnt worth the price being (over)charged; so, based on the recommendation of her retired mechanic, we tried FAIR. Best recommendation ever! Scott is knowledgeable, a pleasure to deal with, and very social (the conversations alone are a reason to become a regular customer). Excellent service at a fair price with no up sell. Scott and his team are highly recommended!

Great service over the phone and in person highly recommend.