Saad was so helpful and responsive. I had the read the other positive reviews and they are true! Honest, dependable, affordable and helpful. Very timely and could not have been more understanding! Thank you for your prompt, helpful service for our old but working car!!
With so much frustration with the service provided by my dealership, I decided to try a new place. Because of the very high rating, I brought my car for repair at Auto Tecx. It did not disappoint. Service was great and I feel I can trust them.
Well it happened again. I went somewhere other than Auto Tecx to get my brakes done because I was short on time and the mechanic said that he would be able to do it quickly at a discounted price. The saying. you get what you pay for rings true. I took it to Auto Tecx a few weeks later for an oil change and they discovered the poor work done on my brakes. I so appreciate their standard of excellence, honesty and fairness. My advice to anyone needing car service go to Auto Tecx they are trustworthy and competent in providing service that you can depend on.
Auto Tecx is Great. Very professional and courteous. The do great work fast.
Service was great from start to end. Will definitely recommend to anyone who needs CAR Service and does not want to be stressed! You could Just leave it to Freddie and Dim and they’ll take care of everything!
They always take great care of my car. No nonsense, quick service, friendly, and explain things when I have questions. Been going here for years and plan to keep going as long as I live nearby.
Owners were extremely friendly and helpful. The work I had done was of great quality and completed quickly. I highly recommend them (already referred a family member.)
These people did a fantastic and thorough job when it came to inspecting and repairing my vehicle. Catching a lot of stuff that was overlooked when I purchased it. The staff was very friendly when I walked in and try togive you reasonable prices for parts and labor when theres wiggle room. They were informative and walked me through each step for each item that needed attention and what my possible options were. At no time did I feel like they were trying to make a quick buck or screw me over. They also email you a copy of the inspection with photos and videos of the items in need of repair. Very professional and responsive. Indeed meticulous and knowledgeable regarding car repair. This was a big help to me as I havent worked on or owned a vehicle in 17 years. So I didnt feel comfortable jumping back into it again after being rusty all these years. Im grateful for the recommendation I got for this place and am thankful for the work they did. A local neighborhood shop that clearly values the local clientele.
This is coming from someone who has left a 5 star review before…brought my car in telling them about acceleration issues. Claimed nothing was wrong with my car besides the fact that I needed a new battery and mount for my battery. They charged me $850 for it(Huge price gauge). My car still has acceleration issues…don’t you think if you spent nearly a G on car repairs they should be able to give you your car back in working condition? Never bringing my car back here again.UPDATE AND RESPONSE TO OWNER:I am posting under an alias because you have my home address.I took my car to a different shop and they identified it was a transmission problem. Charged me nothing. Absolutely free diagnostic check. $850 spent for nothing at autotecx.
One of the best customer experiences Ive ever had with a body shop. Especially after having a car accident, they really put you at ease, took care of everything, and made me feel so much better about my car.
This is my first time with this garage and I used them on a whim, but I am delighted to report that I am fully converted and will be using them for all my vehicle related needs. The staff was very communicative, up front, and very warm when discussing the needs for my car. I truly appreciated their candor. The work was done in a very timely manner and they offered to provide me rides in the interim (to and from my place) while my car was in the shop. The front office/customer space was super zen and the staff was attentive when I was waiting. I cannot express how pleased I am with this service.
We decided to use Auto Tecx because it is around the corner from where we live and seemed convenient. I am reluctant to try new places, especially with auto repair, but Im glad I took the chance. They were very upfront with us, and sent us a detailed report on the thorough inspection they did, which went beyond the problem we brought the car in for. They highlighted the more urgent issues, and made suggestions on the rest without pressuring us into any decisions. I felt they were honest and reliable and communication was excellent. We will bring our car there again if necessary and recommend Auto Tecx to our friends. Thanks again!
Its the right place to fix your vehicle. I been going here for years nothing but good work. I highly recommend them.
What a fantastic team! The staff is accommodating, friendly and very knowledgeable. My car had several brake-related lights come on, and being a newer car owner in the city I wasn’t sure where to take my vehicle. I am so delighted I chose this shop as not only are they affordable and efficient, but they also worked with my schedule to process a full inspection within my schedule. Moreover, they shared a very detailed report with photos and videos giving me a full run down and walking me through what needs imminent work versus what will continue to do for the time being. I’m looking forward to continuing to work with them in the future for all of my car needs!
I havent actually gotten a paid service from them but the service they offered was very good. They looked at my brakes and didnt offer me unnecessary service. They werent able to figure out the problem but they gave solutions. Hopefully when I do get a paid service they can be as helpful.Slash that. Not helpful at all.
Very clean garage and great service. Employees were all very courteous and excellent customer service. They have a cool application where they sent me photos of my brakes to show me they were low and links to gather more information. Very transparent. Very fast service, as my brakes were coming off my new ones were being delivered and installed. Prices were extremely competitive and better then other shops. This was my fist time there and I will not hesitate to go back and will refer my family and friends. I actually drove away from an auto shop without thinking I paid too much and received quality work and parts. Thanks guys!!!
Staff are very friendly, accommodating, compassionate and understanding. It’s so easy to talk to them about your concerns and issues. Highly recommended!
I don’t usually do reviews because of how busy I get... but I had to add this one. Great service at a reasonable cost! Had some modifications done to my ‘92 3000GT VR4. I appreciate their communication through the whole process which included detailed explanations of what was done. I’ve been to a few shops over the years and this experience was by far, the best.
Great grouof people. My son hit the car, check couple places, everyone of them try to rip me off. Went on Google and look for shop near me, saw great reviews and call them. From the first call to the last, everything went the way it was arrange. Great, great experience, my new shop to go,.
Went in for an oil change today and could not have been happier with the level of service I received. The entire team made me feel very comfortable from the moment i walked in. The waiting area and shop were very clean and organized. While changing the oil they provided a thorough inspection of my entire car. They went through everything in detail at the end complete with video showing you things that needed attention. There was no pressure for add-on services, only their experienced recommendations. They provide auto repair as well as body work. I highly recommend Auto Tecx to anyone needing any kind of auto repair. This is now my go to spot for any service. Thank you!
Great place. My first visit after unsatisfactory experiences at the dealership service center. Saad was extremely helpful and courteous, driving me home and then picking me up after work was completed the next day. All the needed labor and parts were clearly explained. Car is performing beautifully. These will be my go-to guys from now on.
This place is the best. Truly. My check engine light came on and I was due for my car to be tested for emissions. They did a full report with images and videos. You can see every nook and cranny of the car. They came up with a long term maintenance plan which I need as the car is now ten years old and is getting grumpy. They did what was necessary to repair my car for the test that I needed. It was quick and was not expensive. I loved that part. The car passed the test!!! No problems. I’ll need to take the car back in for other maintenance issues, but at this point I’m fully confident that they will take care of my car and be honest with me. I don’t remember everyone’s names but I do remember Basit. He was so quick to text me and was very patient every time I asked a question. They all are patient and kind. I’m so glad I found this place. It’s in walking distance to my home on Sheridan and Greenleaf. I love it. I am so grateful!!!!
I have never trusted a mechanic until Auto Tecx. They are reliable, honest, kind, and ultimately great mechanics. Every time I go in for service I get detailed summaries of what needs fixing, along with pictures. The staff do not shame you or in any way hard sell; they will be honest in what is essential, where you can cut corners, and what can be put off for a time. I have never been overcharged or hit with surprise fees - how many more ways do you want me to assure you that you can trust them?A special shout out to Saad who revitalized our ratty car and was a source of relief and humor after out catalytic converter was stolen.
Auto Tecx is my go to place for any repair or maintenance work on my vehicle.These guys are friendly, give excellent service and most importantly, honest.I rarely review products or companies, but feel compelled to let people know how awesome this place is.
I was surfing the Internet for the replacement of emergency tire. I reached out to Auto Tecx and they said they will take care of it right away. I drove there, met Saad, sat there for about an hour and a half. They had a brand new tire that I had to replace and install (amazing). When I sat there, I noticed they were doing body work. I asked Saad, if they can fix the bad paint work and installation on my diffuser. He took a look and said, with the paint and the assembly back properly, Im going to need the car for two days for the paint to dry properly. Well, as promised, my car was ready to go out of the shop and with a remarkable job well done. Thanks Saad for delighting your customers.
I love this place! Once my dad’s old Toyota couldn’t move, and we thought it was out of battery. We were wrong! Something happened to the engine and we didn’t know what it was, so we went here and they fixed up the whole problem!
Highly knowledgeable and professional staff. They are transparent about everything. They take their time but make sure they do a great job. They will help uou out as much as they could. Highly recommended for any type of mechanical work.
Great Service and the staff treated me like family. I came in for an oil change. The staff was kind, and pleasant, they offered me coffee/water while I waited for my car to be serviced.5 stars.I’m coming back here when I need more work done.
I have never met a group mechanics that’s are honest and willing to help customers to the letter like Autotecx. They explained everything to me in a way I could understand. Great team work. Friendly environment. Very professional I highly recommend their services. Thank you Basit.
Outstanding service. Honest mechanics. I drive across the city to have them take car of my car.
Super pleased with the service. They gave me a detailed report of the issues with my van, including photos as videos that showed the problems that needed addressing and why, as well as the ones that were probably not a big deal. The work was timely and reasonably priced. Im glad to have a mechanic that I trust in my neighborhood.
My car was repaired promptly and well. They didnt keep me well-informed of their progress
Excellent service! Great to have them in Rogers Park. My car wouldn’t start and they came to my house, got the car running, and took it to their shop for repairs. Professional, and easy to talk through the issues. Highly recommended!
I have been coming here for a long time, always great communication and service. No price gouging or suddenly finding more problems than what it was brought in for. Very trustworthy and accommodating
I had bought a used car in December and discovered there were several problems that the dealer failed to disclose. One issue was to do with the transmission. When I first brought my car in, they were completely honest with me an told me it wasn’t really worth fixing because of the issues. Long story short, I needed a car and had to get it fixed. About a month later I had to bring my car back in because of a cracked axle seal. They ended up giving me a discount because of all the previous work/ money I had just spent getting my car repaired. 10/10 recommend!
The team represents the highest level of customer service I have experienced ever. Great service and great professional communication.
Went to auto tecx on touhy before they changed locations to their current location on clark. Make sure you come here! Every time Ive gone in they have always been incredibly nice and were extremely knowledgeable. You will absolutely feel well taken care of here.
So our story started with like a nightmare. Our car broke down and some random guy not associated with Auto Tecx hustled us into a really expensive tow. We were angry, stressed and agitated. Once we got to Auto Tecx it has been nothing but bliss. They are so comforting and informative about what services they can provide and how it will benefit our vehicle. They are super easy to reach, everytime getting back to us with info within 5 minutes. They replaced our alternator, battery, belt and headlight. We are very thankful that they took a very stressful situation and made it easy and smooth. We will be back.
Just got my lexus fix not to long ago and for the amount of work they did and it was a great price and also great timing didnt ever have to leave my car overnight I was very impressed. Great service and the finished work worth it car drive greats I definitely recommend anyone who needs theyre car fix to go there you want be disappointed.
Had an excellent experience very professional got the work done in timely manner very reasonable in price I definitely recommend down and I will be using their services again.
Saad and his team are wonderful. They performed a full-point inspection for free and never did I feel like my concerns were rushed/unimportant. I had a good amount of work done on my car, and they were honest about how to prioritize its repairs and maintenance. I already have plans of bringing my vehicle in for some touch-up body-work after winter, and will default to them for my mechanic/auto-body needs as long as I am in Chicago!
I have been bringing my car here for many years and have always found the team hospitable and knowledgeable. I trust them with their work and their opinions on what is needed for my car.
SO HAPPY!!! Super friendly and found a way to remedy my Prius problem promptly. Hopefully nothing will go wrong with my car ever again, but if something does, I know where to go. *****
Very kind, honest, and professional. The online updates with the goods and bads of my car were very helpful, including brief descriptions and photos/videos. They were up front about which items are priorities and which dont need attention quite yet. And they even tossed in a few small fixes pro bono! Would recommend.
These guys are the best! Most honest and knowledgeable repair shop Ive been to. They go out of their way to make sure you get high quality service at a low price. Definitely recommend.
Amazing service, honest pricing, and they even gave a neighbor discount for living nearby. Super sweet! I will definitely be going back if I ever have an issue.
Auto Tecx has been our place to go for all our vehicle needs. They are very professional, knowledgeable, courteous and reasonable. I wouldnt think of going anywhere else.
I had a great Experience at Auto Tecx they kept it 💯 with me from the start also help me save a lot of money just a overall good place to take your car to. They treated me like family and not just another customer come in to get they car work on so I know all whoever’s walk in they home like I did will be treated the same and if I have a problem with any other cars I have better believe it would be in they care.
Great service each and every time I visit this place! Love that they give you a verbal summary of their findings after they work on your car instead of handing you that sheet of paper. Also, I just found out they price match!!
Came in with a completely shot brake system. Rotors, pads, calipers, fluid hoses needed to be replaced. Saad got it all done in a day and gave me a very honest price for it. Not only did he give me a great price for it, he also told me what I could have done to save a lot of money for myself. Never have I had such a good experience at an auto shop until I came here.
Reasonable price. Easy to talk to. Quick with repairs. Some shops you get the feeling like they are out to get all your money. Dont get that here.
I take my car here for all services. The prices are fair and they give an honest assessment of the issue. Really nice guys and a neighborhood gem that we need to keep around.You wont be disappointed if you took your car here..
These guys are awesome! Good character accompanied with good work.
They are the Gold Standard for Rogers Park Garages. I highly recommend them to everyone in the neighborhood. My wife & I have been customers since 2014. They helped us out of a big jam last week, and I cannot say enough good things about them.
These guys always take care of me, highly recommend.
It is such an amazing pleasure to experience an automotive repair shop that has such integrity, professional knowledge, and amazing, fast service. I feel truly blessed to have found a place me and my family can depend on.
Worked with Basit who was professional, friendly, and got the job done at short notice for a fair price. Would recomend.
Friendly and honest mechanic shop. Really knowledgeable and caring group of individuals. They take their time to properly explain any immediate issues my car and what items I can hold off for future repairs. Very honest pricing. I wont be taking my car anywhere but here for future repairs.
Had the check engine lite come on. They solved it and fixed it. The best customer service and reasonable prices. My go to auto shop from now on!!!
Excellent service! Clean, organized shop. Hot workers up front 😉 Totally trustworthy guys, wont lie to you. Definitely recommend this place of you want an efficient, clean job for an honest price!
I had my non-running car towed here not knowing what was wrong with it and let me tell you I have no met a more genuine and honest group of people. They told me exact what went wrong in great detail. Walked me through the process and were so concerned and caring. Highly recommended shop to anyone in need.
The family that runs this shop is amazing. They have been servicing our cars for years. Skilled, honest, hard working and friendly. Id recommend them to anyone.
I brought my car in for a muffler repair, body work, and a lift gate replacement. Work was completed ahead of schedule and within the estimated cost. Very happy with the quality service.
They treat you right and are honest with their prices. I recommend them, and Ive had just about everything done on my car.
Very professional and great customer service! They are reliable and got everything done for me in a timely fashion. They explained everything to me in an easy to understand manner- this is saying a lot considering I know little to nothing about cars. I would definitely recommend them!
These guys are great! Anytime we have had an issue with one of our vehicles, they have been able to resolve it quickly and affordably. You can tell that they truly care about their customers and the work they provide. We highly recommend them for bodywork, mechanical work and maintenance.
My wife and I have been going to these guys for 10 years now and have never felt that we couldn’t trust them with our cars. Always professional and pleasant to work with. We don’t plan on going to anyone else, these guys are great!
Such great people! So friendly and professional! Would definitely recommend, as my car is driving great now. All new brakes installed
I frequent this location a lot - and there are a couple of reasons why I do that:1. Customer service - always eager to find, diagnose the problem and fix it.2. This shop is run by guys who love cars. They live and breathe them. Its their passion. It shows in their work. Do what you love, looks like these guys embody that.Ive had really good experiences with them, and the odd time when I was not as satisfied, they wanted to know why and they wanted to fix it. Cant ask for more. Thats why I go to this shop.
I come to this shop for all of my car needs. People here are honest and do a good job every time. They are also very affordable and economical. I never have to go back to get the same thing fixed like other shops. I recommend this shop to everyone I know.
I definitely recommend Auto Tex as your friendly neighborhood autoshop! I brought in my 2013 Hyundai Sonata for a wiring/electrical issue where my brake lights worked consistently but my tail lights would not. They let me drop off my car the very next morning and even though I told them that since I’m working from home it wasn’t urgent for me to get the car back, it was ready for pickup the next day! After completing their diagnostics, they called me to let me know what they needed to do and the cost which seemed really reasonable compared to the dealership charging an arm and a leg for the same service. I noticed that their lobby and shop were very clean and organized and their Covid protocols were great with everyone wearing masks and disinfecting the lobby area and card machine. Saad is the man, he was really friendly and explained everything to me at a basic level that I could understand without being condescending like I’ve experienced at other shops. He also remembered my friend who recommended them to me even though it was more than 3 years ago that she brought her car in, I think that speaks volumes for their level of customer care!Adding that this is for the Auto Tex on Clark, not Touhy, I’m not sure if they’re related.
They know exactly what theyre doing in terms of vehicle knowledge, customer service (outstanding by the way), and pricing.They will not try to sell you something you dont need. Their honesty is 2nd to none as I have not found another shop that is willing to lose business in order to stand by their honesty policy.Often times they will accommodate staying open late for emergency situations or strange customer pickup requests.5/5 without a doubt.
This place is the best place for hybrid care. They fixed my cars problem and gave it a good overall tune-up and oil change. Pricing was fair.
Ive been to many repair shops and by far this place blows them out of the water. Their honesty and great prices will have me coming back! Great work, great people and great prices!
Great work, prompt and courteous service. I got a nice and clean loaner car and the owner was flexible on the return date to adjust to my schedule. Will definitely come back again!
With competitive prices all around, exceptional customer service sets autotecx apart from the rest. Went in a couple weeks ago for an oil change. From start to finish everything with them was smooth and easy. They got the job done in no time and I was out the door. I would definitely recommend this shop and it’s crew to anyone who doesn’t want to deal with nonsense. Definitely coming back here!
Quick, reasonably priced, trustworthy and reliable. All important attributes when looking to develop a relationship with an Auto Mechanic. Today was the first of what I expect will be many positive interactions with Auto Tecx and their Team.
This is my go-to shop. Always do a great a job and the most important thing is that they are very honest. You don’t have to worry about them giving you a diagnosis only to earn a buck. Great people and great service.
Honest, quality service, fast and efficient workers, very reasonably priced. Cant get any better than this.
Great, honest workers and prices! Fast and easy service! I felt like a priority as a customer. Recommend if you’re crushed for time.
This is the place in the Clark Street Rogers Park Automotive District that I recommend for auto repair and body work. Excellent work and good communication. And the value is top of the line.
Very efficient, did a good job, and was pleasant to work with. Would definitely recommend
Saad and the guys are convenient, professional and do great work! Ill be back next time I have a problem!
I dropped off my car here after a horrible experience from Mercedes Benz Dealership. I went to 2 different dealers they didnt make any sense. They where charging me over 2k for repairs. I came here and they where honest and my total cost came out to less than $900 and my car is running great. They where extremely professional and communication was great. I would highly recommend.
I wont take my car anywhere else! The guys at Auto Tecx are amazing. I brought my car in because I had a part that needed to be replaced, but I couldnt reach it myself. I expected to drop it off or schedule an appointment, but Omar jumped right in and replaced it for me in a matter of minutes! I have since been back a couple times for various issues: a/c blower, tie rods, glass replacement, etc. I trust them to take care of my car. Thank you!
Totally honest and quick. A+. If I could give them 6 stars I would.
This is a great shop! They diagnosed my problems quickly and delivered the promised service the next day. Highly recommended for reliability and quality of work.
When I took my car in, they figured out what was wrong with it right away. They proceeded to order the parts right away. They communicated well, keeping me informed of the process and they took the time to explain what was wrong and how to fix it.I will be going there again and telling my friends.
Beautiful hospitality very patient as well as considerate of the customers situation and concerns. Respectful place of business very empathetic towards their customers as well as trustworthy and honest. I’ve been a customers for many years, can’t imagine taking my business somewhere else and get the same quality of service that I get from Auto Tecx.
A very good place to go for quality work great prices and pleasant people this is my spot now
I have been to autotexc on Touhy several times, even having major work done on the car and I always get great service. They always take their time and explain the work they are doing on the car and the car is always ready when they say it will be ready, and prices are reasonable. Highly recommend them.
Saad was great to work with. I was in an emergency and was able to pick me up and get my car to the shop for repair.We had a quick turn around and they were able to identify what was wrong with my vehicle and get started ASAP.Would highly recommend this body shop to friendly and family.
Did an excellent job at fair prices. Highly recommended!
Excellent, fast, the best tire care everWill definitely come back-- supper happy customer
I was referred to this shop from a friend of mine and at first I was hesitant but they work they did on my Benz was amazing! I was not only happy with the quality but the overall experience with these guys! I would highly recommend them for all my car work.
Customer service was fantastic + I highly recommend them.
Really nice group of people that are easy to trust! Have had several oil changes and minor maintenance done and great experience each time.
GREAT place to take your car. You can trust them.