The manger at the location is one that Ive worked with at another location for about 6 years. Hes very knowledgeable and respectful as well as professional and patient. He has been promoted to his own store here at Milwaukee, as a result of the excellent job he has done over the years. Also his employee Adam is very helpful as well. Stop by and support whenever you think of Auto Zone. I guarantee you will be satisfied.
Helpful employees. Good experiences almost every time which is why giving 4 stars since it wouldnt be fair to judge on most recent issue. Purchased tailgate lifts for my Jeep and turned out to be the wrong ones. Returned the lifts and they gave me a credit back since they did not have the right lifts in stock. Turns out I never got the credit back to my account. Went back to the store and employee said we have the 2 lifts in stock and sent back the credit and told to call the credit card company. My CC company then opened an investigation. Credit card company was told I never returned the items and showed them a receipt that the lifts were not in stock...????Not sure whats going on but no time to play around.. so out $80.
0n 7/18 1130am I purchased new wiper blades. Older store worker/gentlemen recommended great wipers and even put them on for me! Great customer service! Thank you!
Raul has excellent customer service skills, and is very professional & informative. He went above and beyond to give me the help I needed to find out what was going on with my car. This location also had all the parts I needed, which was also a plus.
Very helpful and knowledgeable staff for my issues.
Got just what I needed at a fair price staff was very helpful
Amazing the staff was helpful and polite the prices were much better then pep boys
They had everything I needed and they were very helpful
Employee wasnt wearing a facemask and when I called him out he quickly pulled up the loose bandana.
Very happy with their customer service. The staff is professional and ready to help with sales and parts instalation. Last time, 2 weeks ago, they changed my car lights. And last year they changed car batteries. They are always willing to help.
Very friendly and knowledgeable about their vehicles
Very friendly. Helpful. O Reillys moved in. Better prices. Sorry Autozone
Friendly and knowledge staff was able to quickly hello me out today after my battery died suddenly. Got a new one installed at a good price, in and out in about 15 minutes.
Mechanic from Prestige Auto sent me over here to AutoZone. Sales associate at AutoZone reminded me to save it all part to bring back for recycling and I received $27.56
Having 3 vehicles, keeping them running well is a challenge unless youre fortunate to include an auto mechanic, versed in domestic, european and Asian models on your staff. I have not experienced as well as most others, what seems to be a euphoric condition.Putting all that aside, leary about not being prolific to fend off making a mistake on a significant purchase for multiple vehicles. I was determined to prevail successful, as a challenge believing it should be snap doing the job myself...when I had time, of course.A few weeks have passed. There is a complication that made progress grind to a stop, working on the 1st vehicle.My reason for this glowing review, was prompted by the energetic willingness of 2 very personable associates. They researched the combinations to find the best deals and didnt hesitate going up and down the isles to exchange certain items to match all the variables.While they patiently explained how the programs worked, I was never left waiting or interrupted making decisions, as they in turn took care of other patrons needing to check out.This was a rare occasion for myself to experience. I left with confidence and pleased, ready to tackle my project. I will admitt Im a novice at best. Both gentlemen were respectful, they didnt take advantage.Being a senior, there is the need for increased awareness, for safety. Youll never know what hit ya, compared to the past, having the agility to fend off agression. I never for a moment I needed to think about the possibility of my situation becoming uncomfortable.The true test will be when I go back to explain how I shredded the oil filter caseing. Its stuck firmly seated, oil leaking from multiple punctures, rendering the vehicle inoperable.Fortunately I have another vehicle to use. Will they be supportive, hopefully successful providing a solution?2 times the pleasure? Well... I have to be unbiased, not to expect to pick up the previous euphoria to continue at my becon call. My experience was pleasureable, even with the competition moving in close by, reportedly having lower prices. What they provided was well worth the cost difference, if any. I couldnt have gotten a better experience elsewhere.
I am extremely upset and dissatisfied with the service in the store in my neighborhood. I came to check the battery July 8th 2020. The clerk had difficulty even placing the clams. The car did not start so I came back to ask for a jump. The clerk who had an attitude came out and (I am not sure if she did it right) I was told that it is a problem with a starter. I was advised to call towing, which I did… Only to learn from my mechanic that it was the battery. I wasted half a day and $85 for towing because of someone’s incompetency…
Not much to say, it is AutoZone. Pretty self explaining.
Staff seemed bothered my questions not like my old AZ place
These guys were great. They helped put my new wiper blades on super fast!
Some of the staff is very helpful, others treat you like an inconvenience. Its a roll of the dice as to who is helpful and what kind of day they are having. I enjoy the closeness to public transportation and the ability to rent tools.
Good place to buy parts. I wouldnt trust the precision tools they have for rent, I took a torque wrench because I was not sure mine was working properly, and I still ended up using my wrench because the store wrench was way off what it should be. Other 2 stores I visited before, had those wrenches broken. Other than that, it is a great store!
Great place for help with minor car issues. I have been there 4 times & have never been disappointed. I was going to install my battery & 2 tail brake lights however they did everything for me, I always tip the installer.
Good service. Friendly staff
I called this morning for a part which they had in stock. When I walked in the door they had it ready and explained how to install. I brought the part home and within minutes all was done. GREAT CUSTOMER SERVICE, WELL BE BACK
Quick and easy to find and purchase what I needed. Just looking for coolant and and windshield washer fluid.
Great service. David helped with putting on wiper blades on a very cold day. Thank you David!
I needed urgent car battery change in late evening due to low battery. Staff was so helpful and changed the battery. Stsff person did an excellent job! Highly recommend this Autozone store.
Changed my battery,Raul is the best. Very professional 👌
Not very acknowledge workers there ....good place to buy comun things like shampoos,wipers, cleaners, motor oil! thats it ..not recomend to buy engine parts for you lovely vehicle there
I had my battery changed out for me, one of the employees helped me get back on the road within minutes. I always go to this AutoZone they have the best service. Thank you
Attendant was super helpful! Found the back wiper for my car, went outside on a freezing day and checked if it was the correct one before I paid. It wasnt too busy, so I asked if someone could put it on for me. He said, I already did. So amazing! I wish I asked his name!
? I was not at Autozone..r u setting me up?
Highly recommend. Manager Javier own the problem. Very good service. Nice people.
During deep freeze. My wife cars battery froze, luckily we had 2 yrs warranty on it and we were able to get an upgrade and pay the difference. The young staff was still inexperienced but the older getleman was very helpful and experience. I offered my assistant to remove the battery and put the new one in cuz they have few customers waiting on the line. All i needed was their simple tools to get it installed. I have my loyalty points from the upgrade and got a veteran discount. I just wish they dont take away the point when not used in a year.
Great price for auto parts
A word to the wise.As soon as you get your receipt Xerox it because on it will fade, if its a warranty part.And thats if they got it right the first or second time.It has been 10 years of me going to the store.And sorry is so getting old.Napa is on my nerves as well and too bad they close at 6: 00pm cuz then I have to go to AutoZone.Hopefully Rock Auto will open up a shop in the neighborhood
The people here are very helpful and friendly and if you need a diagnostic they will even do a print out for you to take to your mechanic or fix it yourself
Not a bad place at all. I picked up some spark plugs when I went. If I need small part for repair I will come here.
Friendly and helpful
Typical auto parts store. The staff is usually very helpful and attentive. They offered me a $10 gift card for bringing in an old car battery for recycling.
Some of the guys here are very helpful but the women that work there are rude and should not be working there. Auto Zone is the best place like this for working on your own car they blow away any of the big commercial auto parts stores.
This place has a very good customer service and its never crowded they are very helpful, if they dont have a part that you need in the store,they will help you located it in another store for you .
Knowledgeable staff. The Manager is great. Very Nice
Standard AutoZone store regarding merchandise. Easy parking lot. Employee didnt know what a trim removal tool was and had trouble running the register.
Helpful...quick and got me back on the road.
On my way to work and my driver side wiper flew off my car. The clip was broken. I had to replace it right away. I pulled into the parking lot at 7:50 and was out of there 10 minutes later with 2 new wipers on my car. Thank you for the fast and friendly service!
Some people know what they are talking about but there are some that will just say anything to make a sale
Great customer service, gets in and out of the store in no time with what I need that day.Edit: changing my review from a 5star to a 2star. Ive called this location multiple times as they are closes to me. Multiple times Ive been informed we dont have this part, autozone doesnt carry this part, it needs to be ordered. Asked if another autozone have the part I needed. Was informed no it has to be ordered.Called a different autozone, have the part, and got it on hold for me in minutes.I need to stop calling this autozone.
Very helpful people here and i love going to this store
Nice, polite, friendly counter people.
Good guys. DIY guy like mes heaven.
Very nice staff, professional and friendly highly recommend!!!! Great, new,clean, store!
Incompetent, lazy and not responsible workers !!
Everytime I come they always have what I need. Never have had a bad experience.
Very helpful
Dont remenber the name but is from puerto rico with glasses this guy doesnt understand that he is supose to help customers i buy an oil filter and it was rusty i told him i dont want it luke that and he say thats nothing is ok for me and i told him but is not ok for me what a help
Great customer service as well as prices
They relocated the manager who was outstanding, Alberto.
Get in the zone...Waddya want? Its car parts.Why review car parts?Car breaks, get parts, fix car.
Great help and prices
Horrible staff they are under staffed and manager does not know how to multi task he makes people wait causing his staff to have long lines and upset people. Because
Always have good deal for oil
Thank you Theresa for outstanding service!!! Great experience!!!
Employees were very helpful... manager was not!!!
Great place for parts
Store manager was great but a employee continued to tell me what I said was wrong with a new part was not the case and wanted me to buy some weird part..
Anna is literally the BEST!
Super helpful staff!!
They are always helpful
Friendly and professional people but the place is a bit pricey.
You can find just about anything you he
Great people here
Quick and easy.
Very helpful.
Extremely helpful staff
No Mothers upolstry cleaner.
Great customer service
Always helpful .
Excellent customer service
Good......fast
I found that I was looking.
Fast and friendly
Great service
Awesome people
Everything is perfect
Poor customer service.
Was okay
Very good
Unprofessional
Good prices
Never ever!!
. mm
Nice
Rude staff
Always there for us very good prices.Friendly atmosphere.
Raul is the best he put my battery in no charge.last night he was getting off work when I called and said he wait for me.who waits after they get off 4 a customer.hes a real stand up guy go see 4 your self
Grnial, there is everything for your car. And the best ... Spanish is spoken;)
The quality of customer service is different in each store. It all depends on the staff. Here they looked after me very well and sold me what I need. At another store on the island they gave me everything wrong.
Excellent purchase advice and of course good service! Today I visited three stores for different parts and although I was offered to consolidate them ... I preferred to visit the different stores, and in all of them I received the same attention. Thank you!