They are so rude on the phone. I’m a CSR MYSELF and the way this guy answer the phone and clearly couldn’t give me a proper answer without been a smart mouth makes me not ever wanna go there.
Amazon wouldnt return the incorrect brake pads and rotors they sent me. ASM was awesome and got me the correct ones same day. Highly recommend ASM Great Customer service.
Tony snd Zach are the best in the business. It’s nice to have guys that know what they’re talking about even when I think they’re wrong. The guys know more about my cars than I do. They get quality parts that blow any other parts store out of the water on pricing. If I go in once or ten times a year it’s always a good experience.
Good people. Real recognizes real. I wont go anywhere else now
Hands down best auto parts store Ive ever been to, owner is the man very knowledgeable and just a genuinely nice guy buy parts from here.
I have never written a review for any business before but after such a terrible experience with ASM on the phone, I thought it was only appropriate. Last week I called regarding some spark plugs for my 2007 Acura. When I called and told the person on the phone that I was looking for spark plugs on my 2007 model car he rudely responds with, What? Dont you know were in 2021 - dont you have a calendar? I wouldve never expected that sort of response from someone whose job it is to sell something so I disregarded it and went on with my inquiry. The man on the phone was very adamant that I go with the original spark plug and grew more and more frustrated when I asked him questions regarding other options to the point where he asks me a very snarky question: What guy, dont you put gas in your car? Again, I disregard it and tell him that I know how spark plugs work since I do all the work on my cars and others - clearly the man thinks hes the only person out there that knows about cars. His frustration grew so big to the point where HE HANGS UP ON ME!At this point I am upset and call back to confront him about him hanging up and his response is: I told you we were done. I expressed my displeasure with him and told him that he doesnt call the shots when it comes to when we are done since I AM THE CLIENT. Before hanging up I told him to learn how to run a business and treat people with respect. I will NEVER be calling ASM ever again and really wish I could give them ZERO STARS.
Great guys to do business with. Tony knows his business inside and out!
This place is open early morning when everyone else is still closed the owner was very helpful and the oil that I bought was cheaper than most places no mask was required I work for a company out of Indiana that does work by a place nearby I will continue to use ASM Auto Supply for anything that we need from here on out
Amazing place u can get everything but need for your car
I get all my car parts there, have for years, they are extremely helpful, and are willing to guide you in the right.
Tony is great guy! Honest, simple, never wastes your time and does the job quick. If he cant he will send you to his trusted mechanics. Its a relief going to ASM Auto. Never games like so many other auto places would do just because youre woman.
I called to buy a rotor for a 87 Buick Regal. First the guy asks me front or rear... No G body came with rear disc brakes. Second, he is asking if want pads and I say no because I have pads already then he refuses to sell me a rotor I already had replacement pads. I just needed to replace a drilled and slotted rotor because of the bad bearing and they refused to sell me parts. I do not recommend dealing with this parts place.
Great place they can get anything
The people that work here really are wonderful and helpful especially the owner. I went to buy some oil and expected to just walk out with my purchase as in any other place but in addition to my purchase i received such outstanding customer service. Really was not expecting for this gentleman to check out the oil in my truck and extremely thankful that he did...i was running on nothing. Thank you thank you thank you!
Great group of guys. They are always helpful and good prices. Usually has what I need or gets it really quick.
Great place for parts. Best prices in town. Hard to fine parts ASM is the place. Theres not too many places left around like this still family own.
Tony was an ace!! Hes rough around the edges but hes so lovable! Pure ballbuster, but we need guys like him in the world!! I cant thank you guys enough for helping me out with my car, you went above and beyond and I am truly grateful!!!
Excellent customer service. Has every auto part that others cant get. Pricing is very reasonable
Great place best prices in town and very helpful
Great prices fast friendly service
Best place ever! you will never get a deal better than asm in the whole Chicago area, I give a special thanks to Tony hes a great guy with the best sense of humor every time I pick up parts he makes sure you leave with a smile. also hes been a great teacher to me and thanks to him Ive got allot done thanks to his advice and tips on how to fix cars I do for people as a side job any way my name is Mario and I highly recommend you to go to ASM and get the parts you need at a price you will never beat at any part store in Chicago.Again a spacial thanks to Tony from Mario
These guys know what there talking about .So when they speek shut up and listen.They know from which they speak. (to put it in laymans terms).
Better prices than the big stores and if they dont have it, they will get it for you
Excellent service and give you the right part and great Quality genuine or close to
Scammers.
This is the best shop in the world you save money they compare prices,come here you wont be disapointed they work on old new vehicle
Best auto parts store in Chicago hands down.... Very knowledgeable!!!!!
Awesome place, great prices!
FANTASTIC PLACE !! TONY THE OWNER IS A GREAT GUY...EXCELLENT PRICES AND CUSTOMER SERVICE !!
Theyre very knowledgeable and great prices on parts
Great place dont go anywhere else for auto parts, Tony is great !!!
Been going there since I was a kid best place to buy parts staff is awesome
Always helpful and whatever part you need they got it or theyll order it up just as quick
Rude. Bad phone skills. Person on phone was too interested in the background conversation to hear what I was looking for.
Great guys. Always helpfull. And better prices than all the others..
Im telling everybody not to go to ASM auto supply, I want to keep ASM auto supply all to myself. Why, because they are the best auto parts supplier in the city, maybe in the country.
Needed a rear spindle knuckle bushing and bolt for an 06 altima. Advanced ordered the only one they had, too small. Autozone, dont even carry them. All i had to do is call Tony and he took care of it. First he got me the bolts and i thought advanced auto bushing was going to fit but no. Luckily Tony had ordered the bolts and bushing and had not returned the bushings yet. Went back to get the bushings and he went above and beyond, lending me the tool to put the bushing back on. What can I say? It doesnt get better than that.
Best place for auto parts and prices on the Southside of Chicago! Tonyis a great guy and Zack is runner up.
LOVE this place Tonys a Bit Blunt but Its worth his lil meanness for them Best Prices in CHICAGOHe gets Car parts, Harley Parts, Hot Rod Parts. Awsome place..
Awesome place for great deals, staff is very friendly!
Great Place To Buy Your Autoparts.. Friendly People. . Great Service. .
Tony I have been trying you call ur store and there is no answer since yesterday and my husband ordered aa part and your employee said he would call back br never did
Good people working there great prices very helpful always save money
Tony and staff at ASM are the best the are helpful and the best in the business please go see him for all your auto parts needs
Best deals on auto parts and Tony the owner is a great guy...
Asm is very helpful with auto parts there very reasonable and very knowledgeable tony is awesome
Best place in town ASM beats everyones price no matter what part you need Tony is the Best been going there over 10 years .
Don’t bother calling here, they are rude.
Tony and his guys always able to help out with the right part and at rock bottom prices.Nice to have small business with helpful service
This place is the best great prices all quality and always funny.
Very knowledgeable and insightful on parts a prolems
Its a good place, n very good service at counter
Always call ahead sometimes they have to get stuff from there warehouse, they ALWAYS have stuff picked up for you the same day !!! and they beat anyones price any where !!!! There good people and I am Hispanic that other guy on these reviews is just hater probably because he cant speaky da engly lol HAHAHAHAHA !!!!!!!!
Bought a fuel pump from there the staff is very professional and parts are A1 and affordable. Now im really not going to Autozone anymore.
This is the best place for raditors half the price oreillys autozone and advance auto parts also the little auto parts place in my neighborhood
Good Place to get Auto Parts great deals
Awful customer service! Called me baby cakes more than 5 times. Utterly disrespectful!
Good owner good prices
Great prices! Great guys!
Tony is the best!
Always new parts and always the least expensive!
Best prices on any automotive part
Always goes above and beyond to help. Tell all your friends to come here for your automotive needs.
Best prices around
This spot is awesome, they always seem to find the parts I need for my crappy car....somehow.
Great service
Good sales.
Knowledgeable and great pricing
Great place nice and cheap
Ther rude amd racist.
Great Service & Attention To Detail
Good service and great parts.
Great place great prices
Can not beat Tonys prices or will do anything to help personality.
Great prices helpful service!!
Tonys great good deal on parts
Tony really nice person
Tony is the ABSOLUTE best!!!
Great price on parts
Thanks Tony
Outstanding service.
Excellent service
Very helpful
Good guys
Best prices
👍👍