I bought my car from Baha and had a great experience. They communicated well, were easy to deal with, and even helped me with a ride to their location.
I bought my car from this dealership they are the best
Bought my car from here a year ago. No problems. Great runner and they gave me a deal. I’ll be buying another car from here. They also text to remind you of oil changes and other services. I like this auto dealer.
Thank you to the Baha auto team and especially mason, if you need a car come shop with these guys. I had a great experience as a first time buyer with them. Even after I brought the car home i had minor issues and Mason took initiative and fixed the problem no questions asked.These people take care of you. When looking for a car come here and ask for Mason you will not be disappointed.
Awesome service! They really do try to work with you and are so helpful!
Didnt make a purchase, But They have a nice selection of cars and cool workers customer service is on point definitely recommend this dealership to anyone in the area
Told me I can get pre-approved then told me I couldn’t. One stars, don’t shop here. They don’t know what their doing
They are the best they work with u in everything they give good deals
I have always purchased my cars at BAHA AUTO SALES. Not only have I had the best cars from BAHA, but I always get the best deals and EXCELLENT CUSTOMER SERVICE!! All the employees GIVE their BEST so we, the customers, can have the best! I kid you not, the cars arriving the same day are gone SAME day! They ARE PROFESSIONAL, FRIENDLY, CARING, PATIENT, AND, MOST IMPORTANTLY, GENUINE! I highly recommend BAHA AUTO SALES! Here, they make you feel like family. ALSO, ask for Joseph… HE WAS EXTREMELY ATTENTIVE AND HELPFUL IN MY CAR SEARCH AND PURCHASE… AWESOME YOUNG MAN! FOREVER GRATEFUL GOD BLESS YOU ALL!THANK YOU BAHA AUTO 🤍
Gloria & Mike made the process smooth! Had my wife and I in and out in 40 minutes. Quick & Easy! Gloria is also very good at communicating! 5 stars, would recommend!
I bought my 2018 BMW X6 from them which I am enjoying it driving. I am very happy. Excellent customer service . I will recommend Baha Auto to anyone who wants to buy a car.
This is the second car I buy from Baha, less than 2 years my first car got a transmission failure. The second car I bought came with a transmission failure as well I had to change the transmission in less than 2 months for the second car. I took it to them to fix it and my car doesnt run well. After a year I decided to get my car check and the mechanic said my car is in bad shape. Sucks when I pay $500 a month for a car note and I owe close to 30k on a vehicle.Please take my review seriously so you dont have to go through this. God bless
A few days have passed since I drove off the lot with my new car and I have to say that Mazon, Mike and Bianca were maybe the most professional and customer-oriented sales people that I’ve ever dealt with. I didn’t go to Baha to trade my SUV in and drive off with a completely different but beautiful new/used car...but that’s just what happened! There was no high pressure sales tactics or any other of those unpleasant experiences we’ve all had when dealing with grimy car salesmen. It was just a very relaxed time and the quality of the vehicle I purchased really made my decision an even easier one to make. Visit Baha Auto Group, you will not be disappointed! Darlene Gordon
Mike and Gloria were super nice. The whole process went fast and I am in love with my Volvo. They work with everyone. I am very pleased and satisfied with my car and the whole Baha Auto experience.
I just bought my 2020 Nissan Altima SR from Baha Auto dealer this is the second car I buy from them and all my experiences were great.I definitely recommend them for people to shop for cars here everybody is so professional nice and respectful and very helpful there are also reasonable I have had a great experience every time I definitely will be coming back again I am ready for another car.
Second time purchasing a car from them. I wont deal with any car dealers except for them. Great people and great service. Awad is the best. Thanks for hooking me up with my Toyota. Love it.
My experience was phenomenal Mason was such an awesome help I’m very pleased with my car and I would definitely recommend Baha Auto. Thank you Baha for such great customer service
I LOVEEE MY NEW CAR CLEAN INSIDE AND OUT MASON ROCKS 2016 ACURA THANKS SO MUCH MASON MUCH LOVE ❤️❤️❤️
Had a great experience here. Mason was a big help with getting me Into a car. He went over all my options and was very patient with me as I couldn’t choose what car to get. They have a great selection and once I picked the car I like, Mason walked me through the whole process and explained everything so I knew what I was getting into. Highly recommend!
I spoke to the dealership ahead of time, just a couple of days, and walked in and out with my new car within an hour. Would highly recommend them!!
Never received a response after requesting info on a vehicle, and an estimate on a trade value.
Customer service here is excellent! Very friendly! I bought my first car from here and they were very understanding and fought to get me a good deal on a nice car and on insurance. Recommend this place to newbies searching for a good conditioned car for a good price.
What stood out was consideration patience. My concerns were heard and addressed kindly and respectfully. In other words, Mason LISTENED. Yhat always relaxes a person who has to make an important decision.
They told me they were going to call me back regarding the car that I wanted to buy, but the next day I call they say its sold and never called back.
I bought my first car from those dealership and all I can say is I had the best service of my life! The guys who run this place need a raise I never felt no pressure into buying a car and they made it such a great experience. I would definitely recommend to anyone in the market for a car
Honest salesman, nicest experience ever at a car dealer
I had a great experience with baha auto... i was in and out..no long wait at all! i have referred two other family members and they are both satisfied with their cars..i have no complains and definitely will shop with them again!
Gloria & mike are very respectful also helpful and on going people very awesome to work with !! Thanks you guys !! 😊😎
This is a scam they sold me a car and 21 miles the engin broke the manager had told me his shop was going to put a part in so I told him i could get the part and then he said he would give me 500.00 off I never thought the part was an engine it cost me 3500 just for an engin plus install I also bought the extended warranty and they denied my claim because the shop that had fixed the car did a bad job the only thing they would do is install the engin I bought but the had done a hack job on trying to fix it the first time so dont buy anything from them the buy crashed cars fix them half as and overcharge and dont stand or help there customers DONT BUY DOBT BUY FROM THEM!!!! The also filled a cracked wheel with fix a flat and sent me on my way it went flat and I caused a 3 car pileup also the manager told me they dont just abandon there customers lol DONT BUY FROM THEM
From the initial inquiry, to the moment I drove off with my brand new 2020, the experience here was fantastic. First off, the website let’s you navigate through all of the vehicles flawlessly, even offering personalized texts with your favorite vehicles straight to your phone. After being contacted, the reps answered all of my questions and helped me pre apply. Once approved, I came in the same day and walked out with my vehicle in less than an hour. When you arrive everyone greets you the moment you pull up, to the moment you walk inside. The staff is very friendly, and they make you feel like family. Obviously everyone’s credit situation is different but I definitely believe that they can help anyone out. They also offered me information on how to refinance and other options that will be useful in the future when financing. If you’re looking for a quality vehicle affordable vehicle, or even something slick (Because they do have some bad a** cars) come shop here! You won’t be disappointed!
At first I was skeptical of the dealer and their vehicles but this team while they may take their time to get you what you want if you’re patient they will definitely come through my 2017 Acura is everything I wished for and more still has manufactures warranty low miles and was also give gap insurance at a cost that wasn’t bad either extended warranties they got em too all in all I gotta give it to them they deal with a lot esp from impatient individuals like myself I realize their jobs aren’t as easy as I thought!! but they will keep their word and end of day that’s what matters most in today’s world solid people here I will definitely continue to do business with them again!!
Do not buy cars from here unless you’re ready to go back and forth to the mechanic!!!
Very easy process, never been to a dealer where it took 1hr or less to get financed and left with the vehicle of my choice.Mason was very attentive and even picked me up, would highly recommend them
Great place to buy your vehicle. Mason is super friendly and will help you get the right vehicle for you. Highly recommend this place
Good service got me a truckfrom there, they are helpful ask for Georgie ;)
Want to thank anas for making my experience well worth it coming an hour away he took his time to help me out, very professional and respectful will highly recommend for anybody that wants to buy a car come see him they will make sure you get out driving no matter your situation ! thank you again sir.
I checked out a chevy sonic which had a check engine light, leaking coolant, obvious brake and suspension issues. I understand cars are sold as is but this one felt very dangerous just test driving.In response to the owners reply: I am not confusing the location. I went to this same location off north avenue. I pass it up every day.
I’ve watched this team grow. Family owned good people who take care of their customers new and old. We’ve bought 4 cars from Baha and wouldn’t go anywhere else to make a vehicle purchase. The sales team is great. Make sure you get there extended warranty there mechanics are A1 quick and reliable!! No hassle-EVER, quality cars, phenomenal pricing.
Great Service, good communication. They work hard to make sure the process isn’t so stressful. All and all I am very satisfied with the service I received at Baha Auto.
The best
Great service good communication good cars had a very good experience with BaHa Auto they fought really good to help me get a really good car Im grateful for there service ....I recommend any body that need a car.... stop looking...... shop here first.. you wont regret it ....thanks again for your services
Let me first by saying Mason is a great salesman and great personality also manager Mike also great I was not going to try a used car lot again but I took a chance again and they took care of me we went back and forth for a week at the end of the day these people that work there Help me get a vehicle my wife loves and I agreed upon they are great and I highly recommend anyone to try them out they are family friendly and polite down to earth thanks again Mason, Mike and there Big Boss who took care of me to the fullest !!
This place is awesome great customer service top notched nobody beats there prices nobody!
I inquired for a few cars using CarFax. Within minutes I was called by one of the sales agents who was able to get me Pre Approved before even stopping by. He let me know how much I’d need as a down payment, my monthly note, APR, and any required docs.The 2020 Totoya Camry I purchased is a gem, I really appreciated the quick and easy service I received at Baha
Bought a 2018 Audi Q7 from Mason. He helped in the best way he can and I got a great monthly note. Drove from Indiana and passed a lot of dealerships just to have them help me out. Come to this place
Wow!! Found the car I was looking for in the price I wanted. Gave them a call, did the application online. Spent LESS THAN AN HOUR in the dealership. I have NEVER had such a hassle free car buying experience. Everyone was SUPER nice! I would definitely recommend them to ANYONE!!!!!
This dealer is outstanding. IF I could give it 10 🌟stars I would. The level of experience and professionalism is what makes them different. The staff is friendly and courteous. The sales Agent Anas is a magician. If you have bad credit don’t sweat it, you won’t regret it just come here and ask for Anas.
OMG!!! Mazen at Baha Auto Was absolutely amazing!!!! He took his time explaining everything Thoroughly far as all of our options, paperwork, even test driving the vehicles he was extremely professional!! I would highly recommend any of my family/friends to come to Baha Auto If they’re shopping the market for a new vehicle.
Wow best auto purchasing experience I’ve ever had. Mike was patient and showed me each option I asked. I felt like I was in total control. Also never felt like I was given the run around. We were in and out in less than two hours. Unheard of. Very very impressed!! EXCELLENT CUSTOMER SERVICE. Bricia also made me feel very comfortable with the process!!
My dad bought a 2017 Cadillac Escalade from Baha Auto. They have the best sales team. Their salesmen George tells you everything about the vehicle he is very honest about the vehicle. They are very nice and very professional and most definitely tell the costumer everything about the vehicle the special features it has. I truly recommend going to Baha Auto for your next car or truck. They have a lot of variety of vehicles and great prices.
Bought a 2020 Kia Optima from a sales agent named Mason. He was very helpful and made it very easy for me to make the purchase. Definitely would recommend this spot for anyone. It was an hour away from my house and I paased many dealerships on the way but I can say it was worth the trip
Responding to Baha AUTO: 1)I agreed to your bogus fee that you wanted to tack on because I was buying a good car. 2) I didnt lose my license plates. They were on the car that I traded in to you. So how does that translate to me losing the plates? 3) I havent received the title to the car yet. I purchased the car March 5. 4)Illinois isnt manufacturing license plates right now so I will be contacting you guys to pay the tickets that I get.Believe all the negative reviews. Assume all the positive reviews were paid for.I had to pay a $300 fee for using my credit card. Chipped windshield was to be replaced as negotiated before purchasing. This later changed to well give you a good deal for it, my manager actually already included this in the price after purchase. The seats were also still wet after they cleaned the car for me.I was told my plates would be mailed to me. Which later changed to keep in my mind we have lost plates in the mail before. When I called to ask about my plates, I was asked why I didnt transfer over my plates on the day of purchase. Why didnt anyone functioning in this business think to do that for me? Why was I told my plates could be mailed to me?These are the kind of people that will exploit a pandemic by saying together against covid on their website but will also tell you to drive to them to get plates during a lockdown.Why did I put myself through all this? I bought a 2016 Honda Fit which should last 10 years. Thats a reflection on Honda, not this dealership. Having dealt with them, Ill feel lucky if it lasts 5 years.
Mason was great, not only did he get me in the car i wanted but he got it with a great rate and they made it all the easiest I could’ve ever imagined. Would recommend to anyone looking cars great and they even got me insurance!
Very nice
Stay away from this place.After I bought two cars from them, I realized they were not honest. Their cars had major traffic accidents and they only fix the exterior,Stay away from this place and dont waste your money.This is Through my experience.
I basically did My purchase over the phone...Awad found My G-Wagon in Texas it was delivered to Me within the same week. Would definitely recommend Baha Auto!!! Thx to the Whole Team👌🏽♥️ #AnotherSatisfiedCustomer🥰
Purchased a vehicle this week and was working with the agent Mason. Took the time to walk me through the lot and wasnt in a rush to just get me into any car. I was a little worried before coming here because of the reviews I read but everything went perfectly fine. Maybe new management?
Great place! They love my dad, as soon as we walked in we where greeted with a smile. And I was able to walk out with a 2016 Infinity QX60. Everyone was very helpful and answered all my questions! Definitely recommended this place to all my family and friends!
It was my first experience purchasing a car and I had a great time. Employees were nice and very helpful. Got me into a 2019 with great mileage. Id recommend this place to anyone.
I had a great experience at Baha Auto... quick and easy!!! They are very professional and have great customer service with the best cars!!! Thanks a lot guys!!!!
Mike and Mason are the Best ! They are very helpful and willing to work with you, The best experience for me when purchasing my first car !!
Came in to just look, and ended up leaving with a new beauty to take home. Mason was great, he took the time out to listen to everything i needed.
One of the best places we ever shopped... twice!! Come to baha guys
Loved my experience here! Mason was very helpful and understanding of my needs.
Great customer service, works with you to find the best car and insurance.
Bought a car with deleted codes that’s costing me an arm and a leg too fix!!
Exelent service
The staff is really nice and Brisia is a really well trained person...happy whit my car...
Good customer service they. Gone get u right i llove it here ♥♥♥♥💯💯💯💯💯💯
GREAT CUSTOMER SERVICE. AND THE CAR THAT WE PURCHASE IS A GEM.
Bought a 2020 Nissan Maxima from the sales agent named Mason. My credit wasnt the best but he got me done and didnt put a hole in my pockets. Not only did he get me a good note but he also took the time to get me a cheap insurance quote. I definitely recommend people to shop here. Thank you
Mike did an excellent job helping my son purchase his first vehicle as an adult! He listened to what we wanted and got us the best deal ever! I’m so glad we stopped into Baha Auto this morning. The entire staff was friendly and very nice. I highly recommend them as one of the best dealerships on North Ave.
Looking for a car can be a challenging experience. I saw a vehicle I was interested in here so I went to see what kind of deal we could make. I was welcomed and treated like family or and old friend. No one tried to push me towards anything other than the vehicle I was interested in. Awad, Mike and the whole staff at Baha are knowledgeable and experienced to answer any questions a buyer might have. I ended up getting the car I wanted ON MY TERMS. Was it hard or arduous? Not at all. I was asked what i was comfortable with as far as term, monthly payment and down payment. I had my numbers in mind and Awad made it happen for me! I AM A 1000% SATISFIED CUSTOMER! NO HIDDEN FEES WHATSOEVER. I drove the car away as is without having to spend on any repairs or defects. IF YOU ARE LOOKING TO PURCHASE A CAR, TRUCK OR SUV IN GREAT CONDON AT A GREAT PRICE THEN BAHA AUTO IS THE ONLY PLACE YOU NEED TO GO! THIS IS WHAT CAR BUYING SHOULD BE LIKE!AWAD, MIKE AND RAY, THANK YOU SO MUCH FOR YOUR PROFESSIONALISM AND EXPERTISE!
The sales gentleman was very helpful
I brought 2 cars before from the Burbank location but this 3rd is from Chicago lot. They were always great and very kind. Thank you Baha Auto
They were very helpful throughout the whole process. Im a first time buyer, so I was naive about everything. They went above and beyond to get me in the 2019 Hyundai Tuscon, thank you so much Baha Auto
Great service and friendly staff. I walked out a satisfied customer today they got me into a 2017 with low miles as well as a affordable payment as well as down payment. I will most definitely be sending customers their way... Ask for Mike hes awesome and the girl who did all my paperwork was great as well...
Very polite and professional team. They went above and beyond to help me get a better rate and the truck I wanted. Would recommend for fast, easy, and safe car buying needs. See Mike or Bricia for any questions or concerns and they should steer you in the right direction.
My husband and I have always purchased our vehicles from Baha and have never had any issues with any of our cars. Recently we purchased a used Audi with only one previous owner. Everyone was very helpful and answered all our questions. Would definitely recommend that you take a look at their inventory, and keep them in mind if you’re interested in purchasing a vehicle. At Baha they have many reliable cars for all types of budgets.
When I came to this dealership totally flabbergasted with all the dealers telling me no no no. This dealer made the process very easy. I felt very welcome as soon as came in they where super nice and the process was all explained very professionally. I bought myself a Toyota Camry 2017 its beautiful comfortable and a great price. I would really buy another car with them and my recommendations to all my friends and family.
Great service. I was surprised how easy it was to drive out of there! The people were very informative and understanding. I would truly recommend this location and its staff members.
I highly recommend this dealership to anyone looking to get a car. They have quality cars, my husband and I just got our second car from the baha auto dealership on north ave. We still have our first car which is a Toyota Avalon (which btw is still a great car) We needed to add another car for our growing family, this time a bmw truck and they made it happen 😊 Mike and the other staff really go out there way to make their customers happy! Check them out, you won’t be disappointed.
I got a new truck last week from Baha & love it! Along with being able to drive off the lot with a new truck, I received awesome customer service. Leslie and Mike were great. My daughter will be going to buy a car from Baha next week. Thanks Baha!
I had a great experience with all aspects of purchasing a vehicle from Baha Auto Sales. The contacts, communication and paperwork all went really smoothly and effortlessly. I would highly recommend working with Mike and Gloria for quality cars/trucks at reasonable prices and a personalized approach to getting your desired vehicle. I would purchase from them again!
Let me tell you I was nervous I just knew I wasn’t gonna get approved for anything but these guys here are awesome they made sure I didn’t leave empty handed they did EVERYTHING they could to get me driving and now I got me a brand new car yesssssss I definitely recommend everyone to come here you won’t be disappointed trust me they are LEGIT!!!! Thank you guys again
The best car buying experience Ive had entire staff was great. Will definitely be shopping with them for future vehicles
Ask for Mason and Aawad. Theyll take care of you 100%
Mike and Gloria was a big help, thank you!
Thanks to baha auto I traded in a car I was paying to much for a nicer and newer car. I really appreciate all the work they did for me.
Good Dealership. I was in and out faster than my previous experiences with other lots.
Great selection! Great facts of each vehicle. Great staff! Super friendly and knowledgeable!Will definitely buy a car from them again!
I got a 19 Altima from them. My family has been getting cars from them. Great people and their cars come warranty too which is convenient
The Best Customer Service, very friendly service. Even though I did not purchase a car, they did not try to pressure me. They understood what I was looking for, I will definitely recommend Baha Auto to my friends.
Please be aware of their lies. They might say something for warranty, but they wont provide one. I bought a Honda CRV 2014 from them around six months back. They told me that 1000 miles warranty, So I was bit relaxed after that and didnt ask much questions. I was thinking that if anything happens to vehicle, they will fix it.But within first hour after buying the car and going back to home (Madison, WI), the car stopped in middle of the road on interstate. I opened the hood and tried again, the car started so I went home. I told them the issue and they said you can go to any mechanic and get it fixed. but neither they told me that they will fix it nor they paid for the fix. and after 2-3 days I came to know about one more issue (Windshield water fluid pump not working) and the same thing, neither they say that they will fix it nor they paid the money to repair it. they were blaming all on me that I should have checked all this thing before buying the vehicle. I trusted them and they didnt care. :(
I am so grateful for Anas & Mike. They were able to get me on the 2019 Nissan Altima, I cant explain how happy I am. Do yourselves a favor and go to a Dealership that treats you as an actual person not some money check
I had a great experience! I’m very happy with my new car! Great people to work with. Will be recommending to family and friends!
The best dealer around no bs check out mike he’s the man
They tell you good things over the phone then when they tell you to come its a whole other story. I left out of there arguing because they try to make it seem like their dealership is better than all the real major name dealerships. Nice cars but bad representation as salesmen, they just care about making a sale and telling you what you want to hear to come in. Save yourself time and money, go to a major real dealership.
Been purchasing cars from them for a while now this is my third vehicle I buy from them really good customer service makes you feel comfortable good prices and a quick process Mike is a really good guy the manager Awad is the best so helpful