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Kraftsmen Auto Rebuilders
3149 N Clybourn Ave, Chicago, IL 60618, United States
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Kraftsmen Auto Rebuilders
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Be
Review №1

Kraftsmen Auto turned my frown upside down! I drove in with major front end damage on my Mini Cooper & drove away feeling like I had a brand new car!! The crew here is just awesome! One stop shopping for all your accident needs! They not only advocated for me with my insurance company, the work the performed was phenomenal. Right down to the interior being detailed like a shiny jewel! Thank you Dan & John! From the bottom of it’s carburetor, my Mini Cooper thanks you too!

Sy
Review №2

I was referred here by a coworker and I was happy I went! They did an awesome job! I had a decent sized scratch and dent on the driver side door. They made sure to match the color perfectly and it looks like there was never any damage! I would definitely go back for any other service.

Ra
Review №3

We had a scraped up passenger side door that needed fixing, and Kraftsmen did a fantastic job. We got a quote right away when we first brought the car in, and it was a more than reasonable price. They were flexible with when we could bring it in for service and had it done within the timeframe we agreed upon. The car door came out looking great, and they even cleaned the whole car both inside and out; it looks better than it has in years! Everyone there was friendly, professional, and easy to work with. While I hope we dont have future bodywork needs, if we do, I wouldnt hesitate to go back to Kraftsmen.

Jo
Review №4

If you are looking for a high-quality, dependable, affordable auto body shop, look no further! Other places in the city quoted me nearly double what I was charged here. As a woman who knows next to nothing about cars, I wanted to find someone who would do good work without feeling completely ripped off. Dan and John were awesome - they offered a fair price, were incredibly friendly, and most importantly, did an awesome job on my Jeep. Even better, the car had been cleaned and vacuumed when I picked it up! This will be my go-to shop going forward and I will be recommending this to friends and family.

Ro
Review №5

Kraftsmen were awesome! I got rear ended and needed to have my bumper replaced. Everyone I talked to was really nice and informative, Jon answered the phone initially and (I dont remember anyone elses names) but everyone was wonderful. They fixed everything up in a timely manner and kept me updated and sent me on my way. And my car has a beautiful new bumper and tailpipe now!

ji
Review №6

Dan and John do great quality work. Very helpful and have used them in the past. Consistent, quality work. Wish they were located closer to where I live but worth the trip.

Tr
Review №7

These guys were amazing! I called and they changed my rusted license plates on the spot in 5 minutes! Highly recommend!! I’ll be back in the future and thanks so much!

Er
Review №8

Great customer service and quality work!I went to Kraftsmen based on a friend’s recommendation. Kraftsmen took a great deal of care in diagnosing the problem at hand and recommending reasonable solutions while clearly explaining all the steps along the way. I am very satisfied with the work and impressed with their customer service provided. I’ll be taking all my cars to Kraftsmen when they need service in the future.

Da
Review №9

Kraftsmen is amazing! Great value for their service, highly recommended and no bs. We got our brake pads and rotors replaced in an instant. Third time being here and always feel like I got my moneys worth.

Le
Review №10

John and crew were great! Brought my van in the other day to get the door off (rusted on) and they accepted the challenge. Got it off in 15 minutes without damaging anything else and sent me on my way.

Ma
Review №11

Although accidents happen, and it never feels like any part of the repair process is easy, we got beyond lucky from the beginning after being referred to Kraftsmen! Especially as a first-timer in the accident process, Dan & John were beyond helpful from the start, keeping me informed on every step and update along the way, and also providing me with helpful tips and takeaways for the future. The service, the quality of the maintenance repairs, and truly the customer experience were all amazing, and I cannot recommend this place enough! Extremely honest owners about pricing and timeline for repairs, which is hard to say about many other places, which makes me confident this is the best place in Chicago to get your car fixed. Not to mention, after repairs and intensive detailing, my 6+ year old car looks like the day I first got it, if not better! If you were anything like me fretting to find somewhere to take your car after an accident, look no further than Kraftsman Auto for a high-quality repair and great customer service!Thank you so much again!!

Ro
Review №12

One of the best experiences I have ever had with any shop great communication skills kept me up to date on things and willing to work with me down to earth guys make you feel like family highly recommended

Ve
Review №13

3 years ago, I brought my 1996 BMW M3 to these guys to repair some damage to the front-end, hood, and driver side fender from a minor accident. While there, I also decided to address some areas that were being damaged by corrosion (trunk, trunk floor, battery compartment, both rocker panels, and driver side quarter panel. Kraftsman repaired or replaced those areas appropriately (including cutting out the rust and welding new metal in the rockers panels, installing a new trunk, added metal to the trunk floor) and the repairs have held up after 3 years. While a complete restoration would be my dream, it would not be cost-effective for a 22 year old (at the time) car. John advised me on making repair decisions that would result in a car that looks nice and is still fun to drive. The repairs have held up and today, I still enjoy driving my 25 year old M3.John and Dan (the owners) were a pleasure to deal with and I will be going back to them with all auto body work needs.

Gr
Review №14

I got hit by a parking gate due to some bad sensors and my rear passenger side door had some deep scratches in it. Kraftsmen had 5 star reviews and gave me the lowest quote so I figured why not. I couldnt be more impressed with John, Dan and their employees. Throughout the process, they were very informative and knowledgable but listened to my concerns/thoughts. They were clear in the work they would be doing and stayed true to the quote.After picking up my vehicle, I noticed a faint cloudiness to it you could only see in certain light. I felt crazy seeing it but decided to take it back. They were immediately in agreement with me and said they could fix it within 10 min (and they did). It now looks amazing and Im really impressed with the work they did.They never made me feel stupid or like I was wasting their time. They were respectful throughout and are very genuine in their work and want you to feel satisfied driving off the lot. Im extremely happy I went to Kraftsmen and would recommend it to anyone!

Ma
Review №15

I could not be happier with our decision to use Kraftsman for our almost brand-new car repairs. Dan & John were true professionals. They kept me informed as the repairs were happening and about how they were conducting business with our insurance agent. Their front office was COVID safe (hand sanitizer, physical distancing, etc). Our car was fixed properly and even detailed! I highly recommend their work & doing business with them.

St
Review №16

They were fast and professional. Honest about prices, timing and all other important details.

Im
Review №17

Had to get my Catalytic Converter replaced.Dan and John helped me and took the issue personally. It seems they truly understand that car issues come up when you need the car the most. They were super helpful. I moved into the area a year ago and this was my first time going to Kraftsmen Auto. They made sure I was able to get my car fixed for the best price and it was done quick. No Hassle and super understanding. Hard to find trust worthy people who care about others. Great vibes and passion from these guys. Glad I was able to get my car fixed at Kraftsmen Auto. THANK YOU!

Az
Review №18

I had an accident and within a month its ready to roll. These Guys are meticulous and take pride in what they do. John and Dan go above and beyond to make sure that there work is done once and done right.

Jo
Review №19

Great customer service, quote was $100 cheaper than the first place I went, would recommend!

Sc
Review №20

I am a first time customer, I went to Kraftsmen on a friends recommendation and he was 100% right on. Dan & John, the owners were great! Very clear in their communication on what was wrong with my car, what they recommended, and what the total cost would be. The car looked and ran great after pick up. I will be taking all of our cars there and would highly recommend them.

Da
Review №21

GREAT customer service and even better quality work. I recently purchased a brand new 2017 Jeep Grand Cherokee and I was rear ended. This car being my baby I was absolutely devastated from the accident because I take care of this car as if it was my child. Ofcourse, I wanted the best body shop in Chicago to be fixed. I went to a couple different body shops to have it looked at and out of the 3 I went to, all they did was take pictures, they didnt seem to care much, they didnt touch the car or look under the bumper. It wasnt until a patient of mine refferred me to go to Kraftsmen Auto Rebuilders. I came in and spoke to Dan who seriously made me feel so so so much better within our 10 minute conversation. After speaking to Dan, he called over his brother John to take a look at the car. They inspected the entire car and had my car looking brand new in one week. These guys are AWESOME! My car is back to looking brand new.

Je
Review №22

The first time I went to Kraftsmen Auto was +5 years ago. I needed to repair a side panel on my Honda CRV because Id crushed it cutting my turn too close out of a garage. It looked brand new when they finished.I went back today to remove an obscene amount of dents that Chicago drives put in my car before turning my car into the dealership because my lease is up.After two jobs with Kraftsmen Auto, here’s what I’d say. They can fix your car. Plus they’re trustworthy, they care, and they’re competitively priced. If you need a job done today, or youre shopping around, these are your guys.

Ka
Review №23

BEST PLACE TO FIX YOUR CAR IN CHICAGO. These guys are genuine, knowledgeable, and completely on your side. I have been taking my car there for a while now and they always return it shiny clean and with quality work. I have complete trust in them and have never felt like they would try and rip a customer off (which Im always worried about with car repair places). I came to them from a recommendation from a friend and have continued to recommend them to people I know. Good people + great work = a winner in my book!

To
Review №24

I can not say enough about all the wonderful things this shop has done for me and my son. The owners of this shop are knowledgeable and helpful, they go out of their way to make you feel comfortable, and (bc I know nothing about cars) they dont talk down to you like some dealerships I have had experience with. If you need any car repairs this is the shop you want to work with. Plus after they serviced my car, they also cleaned it. Vacuumed and cleaned the interior and exterior. I was very impressed. Thank you Kraftsman for what you bring to the community.

Je
Review №25

This is 100% honest review.OMG!! John and Dan are such an amazing guys with golden hands. I was so lucky to choose this auto body shop. My Acura has big damage after accident. Step by step he explained what he is going to change. The they I pick up my car is was big Wow. The car looks amazing, car looks like new, also they clean everything under hood .More over. Car runs way better than before accident. Don’t waste your time to looking for a shop. Those guys know what they are doing.Thank you kraftsmen. You make me very happy!!!

Je
Review №26

Great experience. Car looks as good as new and they kept me updated along the way. Job completed ahead of schedule, 5 stars across the board. Would highly recommend.

Le
Review №27

John and Don at Kraftsmen are THE best in the business and I now know not to trust my car with anyone else in the city. Not only did they help me in replacing my drivers side mirror when it got smashed off on the street last year BUT they also helped me to re-seal it almost a year later when it got hit again! They totally didnt have to do that for free but absolutely helped me out. I also had asked them for advice on a recent repair job I had done on my engine and they took the time to open the hood, they looked over my charges, and gave me their best advice. Honestly, this is just the kind of men that they are and its no wonder theyve been in business for 41 years. Dont take your cars anywhere else -- save your time, money and hassle from going anywhere else and take them to Kraftsmen.

Am
Review №28

These guys are amazing. They were so nice and friendly when I brought in my car. I had some damage on the drivers side door and they were able to fix it in just 2 days. It was so shiny and clean when I picked it up. I was very impressed!

Fr
Review №29

I was referred to Kraftsmenand I was so impressed by their professionalism.Dan and John provided an honest and fair assessmentof the work that needed tobe done.The work was done in a timely manner and the car looks brand new.Kraftsmen is familyowned and they simply doamazing work and they truly enjoy what they do.Restoring a car to its bestpossible condition. They take pride in their work.I would highly recommend Kraftsmen Auto to anyone needing Auto body work of any kind..

Ke
Review №30

Im so glad that I brought my car here to have it fix. Mr. Dan and his staffs were very friendly and efficient. I was also impressed when they washed and cleaned my car as well. I would recommend to anyone this shop if ever needed their car fix. Thank you

Li
Review №31

Everyone at Kraftsmen is wonderful to deal with! They made everything super easy and even delivered my car ahead of schedule and in better condition than when it was dropped off. I highly recommend Kraftsmen Auto for any auto repairs!

Mi
Review №32

Honest, genuine concern for clients best interests, prices fair vs. any dealership. Works to earn your business because they want you to return and they know cars/SUVs as well as any dealership. They worked on my 2018 Audi Q5 and it was like new again. I recommend to all my friends

bi
Review №33

I’ve been coming here for years. And always treated us like family. Great quality work. Never once have I had a complaint with the work or professionalism. Wouldn’t take our vehicles anywhere else.

Li
Review №34

Amazing service! They were extremely flexible with me on hours, as I work far and it is difficult for me to get to the shop during their hours, and were more than happy to help me. They also worked with my insurance company to get me more coverage to fully repair my car, even when my insurance company originally wouldnt. My car looked like it had just come out of the dealership when they were done! Could not be happier!

Ca
Review №35

I was in an accident and Kraftsmen was more than helpful! I was going out of town for 2 weeks the day after the accident. Kraftsmen reassured me that they would take care of everything while I was gone. When I had my car towed to the shop and was trying to figure out what to do, John (one of the owners) sat down with me and talked me through what to do and what to expect after the insurance adjuster came out. I was able to call and speak to both owners whenever I had a concern. My car was taken from the body shop by the insurance company and Kraftsmen got all of my belongings out of my car and held on to them for over a week for me. They were very helpful and polite. I would 100% recommend them to anyone and will be going back for future business.

Ja
Review №36

I was referred to Kraftsman by the tow truck company after I was in an accident. Great work, great service. In addition to fixing everything (it all looked great), they detailed my car! A very to thorough detail at that. Theyll be my go to for any car work in the future.

Ma
Review №37

Great customer service, great quality, and very understanding when it came to pricing. They were able to give me a few options to choose from, and even did more than I asked. The place is family run, and has a really great down to earth feel to it. I had one minor issue after I left, and they were super friendly and got it fixed right away. The turnaround was also faster than they initially proposed. I HIGHLY recommend this place.

Je
Review №38

The work was fantastic and timely. They included an interior and exterior detail and the car looked brand new! Very friendly and helpful, great customer service. I highly recommend.

Po
Review №39

Not sure if all the five stars are real. I called for inquire about rebuilding. After one sentence he says:Nah, I dont do any of that, bye. And hang me up. Great service and attitude huh?

Je
Review №40

I recently had some body work done on my SUV. I had a reasonable quote within minutes and appreciated John & Dan’s professionalism. My car was promptly painted, repaired and looked brand new. I recommend to other neighbors.

To
Review №41

Ive been here several times over the years with different cars that needed work and its clear to me that this is one great auto body shop.. Dan and John are total professionals and if they tell you theyre going to do something consider it done. If you want quality work at a fair and reasonable price this is the shop.

Co
Review №42

Kraftsmen exceeded all expectations. The car looks great and repairs were fast. Friendly guys and great customer service. I’ll be back with any other car issues and would recommend Kraftsmen to anyone. They are the real deal

To
Review №43

I had an excellent experience at Kraftsmen. John and Dan were both very nice and my car looks terrific. They were very accommodating and I got my car back before I even got used to driving the rental car. Im glad I found their business card at a local restaurant and decided to give them a try. Great neighborhood business. Highly recommended!

An
Review №44

First-class service and work by Kraftsman Auto. The owners were incredible to deal with. They got the adjuster in ASAP, called with updates, delivered the car ahead of schedule, and in perfect condition. Highly recommend, thank you.

Ch
Review №45

These guys were great. John and crew (I want to say his brothers name was Dan and now I feel bad for not being sure because he was so nice) were all amazing. Got my repairs done in under the quoted time, were thorough and detailed, and I left feeling like I got exactly what I came for. All thumbs up here

Ro
Review №46

Brought my car here after I was rear ended. John and team did an amazing job!! The car looks brand new. They also had it detailed for me. An absolute pleasure to work with; made the whole experience of getting my car repaired super easy. Highly recommend!!

Ka
Review №47

I have been doing business with Kraftsmen Auto Body for a number of years. The guys are so nice and they do an outstanding job. This time was no different. They went above and beyond as they always do. When I received my car back today it looked like it did when I purchased it off of the showroom floor. They even repaired some dents and dings that was not associated with the accident. Great guys, great prices, great work.

Er
Review №48

Ive been to them twice and both times the service was excellent. The people are friendly and they take care to explain exactly what theyre going to do, what your options are and what the prices are going to be and WHY.

Ka
Review №49

Simply the BEST!!! I cant say enough good things. Lets be honest, as a single young woman who knows nothing about cars, it is always intimidating and stressful when something isnt going right with your car... but these guys are SO trustworthy and timely in their repairs. The service is amazing. I will always go to Kraftsmen Auto Rebuilders for my car in the future.

St
Review №50

Great place! Great experience! Great price! Great guys! They painted a new aftermarket bumper for my pick up, it looks great. They gave me touch up paint and great advice on doing the install myself. Job done! So glad I walked in!

Fr
Review №51

These guys were great and provided a quick and easy experience. I called them ahead of time to discuss some repairs and the quote they gave me on the phone was exactly what I paid after all was said and done. Friendly and professional, I recommend these guys very highly.

Et
Review №52

These gentlemen have done auto body work including rust repair for me for a few years. Their work is reasonably priced, excellent quality, and they are friendly, honest men to work with. They are THE BEST!

ro
Review №53

These guys are top notch people doing high quality work. Hassle free, done right and fast. I would Highly recommend These guys if you are looking to have some body work done.

Ge
Review №54

I needed some work done on my wifes Volvo so I brought it to Kraftsmen. It was an outstanding experience. I had already gotten an insurance estimate which I thought was way low; Dan did battle with them and got them to pay for all needed repairs. When I came to pick up the car, I couldnt believe it - it looked brand new! The repair and color match were perfect - and I have never had a better detailing job. If you need any body work on your car, bring it in to Dan and John - theyll take care of you right.

Ca
Review №55

This place is great. They go above and beyond. I mean that literally. They had my 2011 Ford Fusion looking better than it looked when I bought it. Thanks guys

Aa
Review №56

Fantastic business and service. The guys at Kraftsmen are talented, quick, and kind, all at a very fair price. They offered me two approaches for some body damage, including one that they knew would be cheaper and a better value, even if it wasnt perfect. In the end, you cant see any sign of the scratch. Highly recommended!

Ju
Review №57

I called and John was able to get me in the next day, even while he was short staffed. He was extremely professional and was able to repair my car in about 5 minutes flat. I enjoyed talking with him about his business, too. He is a great example of a successful small business owner who is doing it right! I will be back!

Gi
Review №58

The guys at Kraftsman are down to earth, no nonsense folks. A place I feel comfortable having my car worked on. I have an older car that they are keeping, looking like new. Ive been here a couple of times and the work is better than promised. Ive had estimates at other places and their prices have been the best too. So glad I found them.

Re
Review №59

Weve been taking our car to these guys for 4 years! They are amazing, honest, and clearly do great work. We recently had to replace our alternator that was under warranty and they honored the warranty without any problems. Highly recommend!

Al
Review №60

I was involved in a hit and run accident. My car that was not even a year old was and terribly damaged. I was devastated. After doing extensive research I ran across Kraftsmen Auto Rebuilders. Its a family ran business, which I loved and after meeting with the owners I knew they were the body shop for me. Boy was I right. They were awesome. I was extremely pleased with not only the customer service, which is so hard to come by these days. But my car looked even better than it did when I purchased it. They not only met my high expectations, they exceeded them. I am so grateful for Kraftsmen. I would definitely recommend this place to anyone.

Ja
Review №61

If you live in the city or do a lot of driving then chances are you are going to need a body shop sooner or later. Weve been going to Kraftsmen for years now and I couldnt imagine taking our vehicles anywhere else. Dan and John always do great work and always make the repair process as easy as possible. I highly recommend them for any type of job!

Jo
Review №62

John and Dan are the best in the business. All of their work is nothing less than five-star quality. When you take your vehicle to them, they will give you the best quote in the town, find the best quality parts at the lowest rate, and install everything in gold-standard condition. These professionals should be working in Washington, D.C. for the President of the United States. President Obama would definitely have taken these great guys to D.C. to work for him if he had known about the stunning work that they do!

Ti
Review №63

Great Service! Dan took the time to properly assess what was needed and did not try to sell me services I did not need. I would strongly recommended them in the future.

Ki
Review №64

I took my car to Kraftsmen for collision repair after looking at previous google and yelp reviews. They were able to get me in right away, kept me updated with the status of my repairs, and completed the work much quicker than expected. As a first time customer, they made sure to go the extra mile. After the repair was done, they gave my car a complete interior and exterior detail. Extremely happy with the results and will definitely go back for any of my car maintenance needs. Highly recommend!

Cu
Review №65

They are the best body shop ever. I met these brothers 20 years ago when my brother wrecked my car and I have trusted their work ever since. I recently had my 2006 GMC Envoy restored to its better beauty and I feel like Im in a new car. Love these guys and recommend that you meet them in your time of need. Thanks John and Danny from Tressa.

Sa
Review №66

HIGHLY RECOMMENDED. This place is top shelf for all-around auto service and they understand that good business grows from good work and good relationships. They are truly well-rounded experts - independently owned for 25+ years by brothers John & Dan. They have good relationships with insurance people, if you have an insurance claim, they do BEAUTIFUL WORK efficiently, AND they are ALWAYS CHEERFUL. They gave me a ride to the train station after I dropped off my car; they kept me posted on the status of my claim and my car. They helped with rental car arrangements before and after my car was done. They are MORE THAN FAIR ABOUT COST and Ill say it again: THEY DO BEAUTIFUL WORK, including body work, engine repair/maintenance and detailing; they performed body work to my car after a collision; I plan to take my car to them for routine maintenance from now on.

An
Review №67

John and Dan run an amazing business that I cannot recommend highly enough! They are very thorough and honest. You will only have done what needs to be done to your vehicle at a reasonable price and can be confident that it was done right. I have brought in all of my familys vehicles in for various repairs and they have never disappointed with the quality of their work nor the cost. There may be some shops that can quote you cheaper prices, but remember the old saying, you get what you pay for. If you want to save some money by cutting corners, this is not the shop for you. But if you want the job done right so you do not need to worry about it over the next few months to years, these are the guys for you!

iP
Review №68

I LOVE Kraftsmen because it all started with an unfortunate accident. The tow truck driver was personable and awesome and cared about my well being at 2am. My car went to them and I received a call from Dan who was super cool and honest about it all. They stayed in touch with me, let me know what was wrong with my car and didnt sugar coat it. They work for YOU not THE INSURANCE company. My car was almost declared as totaled and they stepped in and spoke for me and did all they could to have my car working and running just as it did before. And to this day I cant tell I had a major front end accident. If you want a shop that fills you in with everything that going to happen, stay in touch with you, fix your car and know when to reject bad aftermarket parts Kraftsmen is for you!!!!Communication, Professionalism, fixing a car to perform safe and the same as before any accident, awesome paint job and follow up to make sure you are 1000% satisfied..... This is what Kraftsmen is about and was about for me.

Bi
Review №69

This is without any doubt an outstanding auto body shop. In response to the reviewer who gave them a one star review based on a phone call, Wahta maroon. Wahta ignoranimus

Na
Review №70

I had a great experience here. I came in because I had a light out, but while my car was in the shop, the owners took the time to look over everything over, including checking the brakes when they noticed a warning light was on. They promptly called me when my car was ready, walked me through what they did, and charged what I felt was a fair, honest price.I was very weary to do any car repairs in the city, but this place has put me at ease. These guys never made me feel like I was asking a stupid question - Greatly appreciated! Ill definitely be bringing my car back the next time it needs a tune up.

Ch
Review №71

Dan and John are out standing they always do a great job on my repairs the have great customer service I always know my vehicle is in very capible hands, I have been a faithful customer for the past 30 years.

Br
Review №72

I took my car here after reading other reviews. I called and spoke to Dan regarding my needs (needed to have side mirror replaced). He had the part at the shop in under 24 hrs, and about 50 dollars cheaper than I had anticipated. Dan and co were courteous, professional, and pleasant to deal with. They were done in under 20 min. I can safely say that I will be taking my vehicle here for any future problems.

Ch
Review №73

I could go on for DAYS about this amazing establishment. Dan and John are two of the most pleasant, honest, hard-working gentlemen I have ever met. I met these folks back in February of this year following a horrible car accident I was in. I thought my car was totaled but they brought my baby back to life (IN A TIMELY MANNER MIND YOU)! I ended up back at Kraftsmen in April to get my breaks done, as well as two weeks ago to get my side mirror fixed. Hell, Im on my way back now to have them fix my other mirror! Quality work, EXTREMELY reasonable prices. I have no complaints whatsoever! Thank you Dan and John! 😘😘

Mi
Review №74

I took my car to get them to fix damage on my passenger side of my car. They were very helpful in helping me file the claim with my insurance and walking me through everything. They cut me a deal on my deductible. They also gave me a free detail for my car to make it look brand new. The owners are very nice people, I would recommend this place to anybody!

Na
Review №75

I had an outstanding experience at Kraftsmen Auto. They worked with the insurance company and even had my car detailed, so when I picked it up it felt brand new inside and out. I literally just dropped off my car and they handled everything else. They were kind, respectful and dependable!

Ma
Review №76

I have had nothing but great experiences with Kraftsmen Auto Rebuilders. My father-in-law referred me to them over three years ago after a major collision. They did a fantastic job repairing the car, were friendly and professional to talk to, and were very helpful in dealing with the insurance company. Since that major accident I have been back for other small repairs. The dealership wouldnt fix a windshield problem (a year after the accident) claiming the accident was the reason for the default. Kraftsmen took care of it for a small charge. After a parking lot fender bender, the paint from our front bumper started chipping off. The guys at Kraftsmen noticed the chipped paint when I brought it in for the windshields, took responsibility for it and told me to bring it when I could so they could fix it. That was over two years ago. I finally brought it back today and they still stood by their offer. They completely replaced the bumper with a new one they ordered and painted to match. I was in and out in less than three hours. Oh yeah, and NO CHARGE for the bumper. I highly recommend this shop. They are the friendly, honest and fair mechanics/car guys you always hope to find.

mu
Review №77

Great value. Fast quote. Fast service overall.

Te
Review №78

The guys have always done a great job with any auto repairs I have needed.They take the time to go over the estimate thoroughly with claims adjuster to makesure that everything that needs to be repaired is covered. That way no extra timeis lost having to wait for another item to be approved that should have been caughtinitially. A first class organization.

Wi
Review №79

I am most satisfied with my entire experience with Kraftsman Auto starting with the excellent customer service I received and ending with the excellent repair work that was done on my Tahoe.I recommend without reservations of any kind.

Sh
Review №80

As a first timer, I based my decision to come here off of the great yelp reviews. I had a large scratch/dent down the side of my car, Kraftsman helped with the insurance claim, and went the extra mile with the entire job! I also received an interior and exterior detail job before picking the car up. Was thrilled with their top notch service, and their ability to make my 10 year old car look brand new again! Definitely suggest going nowhere but here!

La
Review №81

As a first time customer, I have nothing but great things to say about Kraftsman Auto Rebuilders! Theyre down-to-earth individuals and made me feel like I could trust them with my car.Ive been having heating issues with my car for the past year and the place I normally take it to in the suburbs had replaced the Thermostat several times. When I took my car in, they immediately knew there was a bigger issue with my car. It ended up being a faulty Water Pump that needed to be replaced, which was causing my Thermostat to overwork. They saved me a bunch of money down the road by solving this bigger issue rather than simply fixing something that would have forced me to come back a couple months later!They truly went above and beyond my expectations and gave me a great price for all the work they did! Its stressful when you know something is wrong with you car, knowing its going to be expensive, and worried youre going to be insanely overcharged. But I can definitely say I felt the price was extremely fair (given that Ive been to multiple places to fix my car.)Throughout the process, they provided updates on my car and even suggested I come back next week to make sure everything is working in my car at no charge! This local business deserves all of the positive reviews, and I will definitely be going back!

Ra
Review №82

John and Dan are experts and do the job right. They took the time to explain clearly what needed to be done and the options I had. They are very honest, straightforward and I never get any unpleasant surprises. Highly recommended!

Kr
Review №83

The service from these guys was absolutely top notch. My car was finished before expected and was in pristine condition! I would highly recommend their services!!

Vi
Review №84

My friend Gary who,lives down the block told me about the review posted by Zeliang Kuang where gives gives Kraftsmen Auto a one star review based on a phone call. Who reviews an auto repair shop based on a phone call? My father and I have been coming to Kraftsmen with various cars for over 20 years and Dan and John are two of the most professional, experienced, and talented guys youd ever meet and to give their business a one star review is not only wrong but a total insult. You, Zeliang Kuang, are the one star!

Ma
Review №85

My car was in the shop for about a month when it was needed for repair. They fixed it faster than I thought. Really friendly and cooperative. I highly recommend their service.

Al
Review №86

Family owned business. Everyone was extremely helpful. Thank you for fixing my mirror.

Je
Review №87

Great bunch of guys, and very professional and take pride in there work .

Da
Review №88

My car got broken into on a Thursday night, and Friday night I was leaving for a wedding. Needed my window fixed asap and cheap bc insurance wasnt gonna cover it. These guys had it done in exactly the time it took me to walk to the bank and back! They dont accept credit cards, but its not a problem. Really nice guys that do really fast, really affordable, quality work.

Mi
Review №89

Great people at kraftsmen

'J
Review №90

Finally a polite and professional repair shop. They fixed the nagging, dragging part under my car with no hassle and it was so quick! I wish Id gone sooner, but if I ever have a problem in the future, Ill definitely return.Highly recommend this location.

Ka
Review №91

These guys are honest and don’t overcharge. I went to Midas for an oil change and came here after for some repairs. They found that Midas left the oil cap off and there was oil splattering all over my car. He fixed the problem and sent my car back better than ever. He even put some paint on some rust spots on my car as a favor. They’re the best. Highly recommend

Ni
Review №92

Checked 3 different places and this one was the lowest price and did a perfect job. Very nice guys to work with. Definately going to throw as much business their way as I can!

Ja
Review №93

We have been going to Kraftsmen Auto for over 30 years. They have always taken good care of us and have done an excellent job on our cars. We would never even think about going anywhere else.

Ma
Review №94

Fantastic servicemen at Kraftsmen Auto Rebuilders. I had to bring my car in for some front bumper damage. I was driving across the city in rush hour traffic and they kindly stayed open a few extra minutes after their normal closing hour to give me an estimate on my damage. They were honest about the damage that my car had sustained, which was not much, and fixed it for free on the spot in 5 minutes. I really appreciated how upfront they were. thats not always easy to find.

Sa
Review №95

This is a great place to come to get body work done on your car, very friendly and honest guys, they painted a side panel on my Audi that was scratched and now it looks like it was never damaged in the first place. Would definitely recommend coming here!

Er
Review №96

These guys are great, efficient, and know their stuff. Fixed my explorer after it was rear ended, and it runs great and looks brand new.

Ia
Review №97

Stopped in for a quick bumper fix. A1 service. thank you!

Gr
Review №98

I only wished I had taken some before photos to show the damage to the car and the great job they did in fixing it.I was extremely pleased with the service and work from John and Dan at Kraftsmen. I went to several other body shops in the area before choosing these guys.Being that this was the first time I had to take my car to a body shop for repairs, they gave me great advice in dealing with my insurance company, which definitely helped. They also went the extra mile in taking care of some other minor dings and scratches during the process. And to top it off, my car come back fully detailed, including the engine.I would recommend Kraftsmen to anyone in need of repairing damage to their vehicle.Great guys to work with!

Er
Review №99

I was referred to Kraftsmen by two very close friends that have had work done through them and I cant wait to spread the word as well! These GUYS are awesome! My car looks better than it has in about two years. They went well above and beyond rebuilding my VW after it was hit while parked and took the time to do it correctly. I look forward to taking my car to them for all of my mechanical needs because it is sooooo hard to find a good mechanic that you can trust and now I feel like I finally have. TAKE YOUR CAR HERE!

ch
Review №100

These guys saved me big time. My car was hit by a Geico customer, and the first adjustor that came out seriously low-balled the damage. These guys worked it out and got everything I needed fixed, took care of everything, made it super-easy, communicated throughout, fixed my car really fast, and were generally nice people. Highly recommended.

Information
18 Photos
100 Comments
4.9 Rating
  • Address:3149 N Clybourn Ave, Chicago, IL 60618, United States
  • Site:http://kraftsmenauto.com/
  • Phone:+1 773-525-1907
Categories
  • Auto body shop
  • Auto repair shop
  • Auto restoration service
  • Car repair and maintenance
  • Car service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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