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Express Auto Service Inc.
5374 N Elston Ave, Chicago, IL 60630, United States
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Express Auto Service Inc.
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Ca
Review №1

Quality and honest service, great family run business! 10 out of 10 recommend! I always trust their input and the price is affordable!

Ma
Review №2

Best Auto mechanic and body shop Ive experienced yet. I have no complaints with this business. Prices are a little more than other auto mechanics but, well worth it. Staff are great and knowledgeable and dont cut corners. Youll never go anywhere else once they take care of you.

정희
Review №3

Very honest! And fast!But pretty high price

D
Review №4

They have an unbelievablely run business. Professional and courteous. Exactly what a business should be. Clean for a body shop. You know its a garage. Safe to walk in and not a mess. The office staff are so kind and helpful. I just cant say enough good about this company and the people who work here.

st
Review №5

I love everything about express auto !!! They are the friendliest, honest, helpful, caring and fair prices ever !!If I could I would give them 100 rating I would to infinity and beyond ! Thank you for always being there for me and my family !

Ма
Review №6

I always go to express auto service for oil change 👍 Also I had an accident once so I had to do some body repairs and their paint quality was great as well.

To
Review №7

I had an older pathfinder that I brought here right after purchasing it this summer. Unfortunately, my car was not a good one. It had a bad a.c. condenser right away and rust issues that led to other problems. They were beyond amazing, fixed my a.c. for a good price and even gave me a ride home while they looked it over. I have never felt so taken care of by a shop. They are honest and charge fair prices. I love how I was treated here, and they do good work. I was told what small things I would need to watch out for down the line and they checked out my car for me a few times before trips out of state. 10/10 recommend this place to anyone that goes here. This is the only place I will bring my or my familys cars in Chicago.

Mi
Review №8

Whether keeping up routine service or coming through in an emergency, I have been able to count on Express to be thorough, reasonable, and straight with me about what needs to be done.

AN
Review №9

Worst experience ever, they took my car in The adjuster came out just the next day. They called and confirmed that the repair will be done in a week or two. 2 weeks later went back to pick up the car nothing was done to the vehicle it was in the parking untouched! All i got was SorryNo explanation whats so ever!Horrible communication.

An
Review №10

Had Express Auto repair damage to the bumper of a new car. Price was reasonable, staff was courteous, shop is clean and work was completed on time. The workmanship is remarkable and cannot tell any work was done on the car. Beautiful! Would HIGHLY recommend to anyone needing body work done to their vehicle.

be
Review №11

Jt was really great, he went beyond to fix my car and get me on the road.

Ti
Review №12

Great people who are honest about everything. They fixed my car after an accident and it looks amazing. Everything from the communication to the work is great. Won’t be taking my car anywhere else.

Er
Review №13

Ive being using them for over two years. Theyre most honest auto repair business Ive ever seen. Super friendly staff, efficient and competent. Highly recommend!

Mi
Review №14

This place is great!! The staff are honest, helpful, extremely knowledgeable, and very friendly. Theyre prices and customer service will have you coming back for anything car related.

El
Review №15

I couldnt have chosen a better place to get my body work done on my car! I am completely satisfied with the care and work done. They truly know what they do and make sure to take care of work the right way.

Le
Review №16

My family been doing business with this shop for years .. but unfortunate we stop doing business with them.. this place is not like it was before .. when they started back in the day..the owner in not inthe shop to often .. and the guy on the front office has lack of proffesionalism.. i will be glad to sit and speak with the owner about my last experience on his shop ..but for now, i will no longer take my business with them

Bi
Review №17

Truly a great place to take care of your cars needs. Professional staff and reasonable prices. Honesty is key here. Jay is outstanding in helping you understand the issues and getting the best price possible. Im really happy with these guys!

Y
Review №18

The nicest people around. Honest, trustworthy, thorough and economical. Still bring my cars there even though Ive moved an hour away.

Br
Review №19

I own a business and bring all my cars here. They are real nice and very helpful. They are extremely knowledgable and do not rip you off. They off the bat tell you what the price is and do not beat around that Bush. O highly recommend them, hands down. Lots of love from Entourage Driving School

Ol
Review №20

Jay and his family have the best body shop and mechanics in the city. The entire crew is honest, transparent, and hard working. I take all my cars here and have never been disappointed. They have always gone above and beyond my expectations. I highly recommend to all my friends. Give them a try, you won’t be disappointed. Btw, this is the cleanest auto shop I have ever been to, even the bathrooms are spotless.

D
Review №21

They cross-threaded one of the lug nuts on the driver-side rear wheel about a year ago, so the stud got snapped off while a tire tech tried to loosen it yesterday. The idiot tech belligerently denied he did it asking me for a proof. The fact is that they are the last people who dismounted/mounted that wheel before the tire replacement work.

Ha
Review №22

I love Express Auto. The staffs are nice and their price is good. With their family proud, they guarantee their works and after service is assured. Their two puppies are so chilled and always so cute to hang around. I do not hesitate to recommend this place to you! For car accident body works or general mechanical repairs, just ask for Jay.

Sa
Review №23

Always exceptional service and communication.Ill come back forever!!

Ni
Review №24

Really good Auto car Service

Kw
Review №25

Kind and professional!

Ch
Review №26

So helpful, honest and kind. They are more than fair in price. They have helped me on so many occasions. They were also extremely quick to give me an estimate when another car hit me. Literally drove up and got an email with the estimate within minutes. They are the best.

Hy
Review №27

I was surprised by the friendliness and good services by the shop owner. They provided good honest services at a competitive price. I have already recommended this place to all my friends. This will be an excellent choice to whoever looking for a good mechanic shop in the area. Highly recommended!!!

Ry
Review №28

I suspected my previous mechanic was unethical & without any mention of this, Express was able to identify something that had been intentionally sabotaged on my vehicle & corrected the issue. If youre reading this - youre very fortunate - youve finally found an honest mechanic with morals and self-respect. This is where youre going to go from now on - TRUST ME - these are good people!!! I only wish I knew about this wonderful place sooner!!

Te
Review №29

Jay, the owner, is one of the nicest people around. They provide great service, and they take good care of their customers. Everyone at the shop is friendly. They are a great group of trustworthy people. You always walk away feeling that you have gotten a good deal.

Ma
Review №30

Jay and his family do an outstanding job at this body shop. Theyve been in business 30 years. Everyone is very very nice, theyre very competent, efficient, and very affordable. I have never been to a body shop with that combination. Really a hidden gem!!!

Sa
Review №31

Great, honest service. Up front and personable. Family Run.

Su
Review №32

The guys do an excellent job! Honest, fair price, accurate work. Had my cars fixed there on different occasions. Used both services, body shop / mechanical, always satisfied.Do recommend this place.

Je
Review №33

Best auto shop I have ever been to. Amazing customer service, honest, no price gouging or annoying upselling. Will be a customer for life.

St
Review №34

I went to a number of bodyshops (~4) to get estimates for a repair that needed to be done to my Civic. Express Auto Body ended up coming in with the best price, as well as making me feel most confident they would complete the repair successfully. The repair came in at the estimated cost, and looks completely new! I was very impressed with their repairs, and definitely recommend them!

ch
Review №35

Professional, honest, helpful, and reliable auto repair you need, SERIOUSLY!!!I appreciate Jay from my bottom of my heart and his awesome team to fix the problems of my trouble car. I know nothing with car, so I silly brought a trouble used car with a stranger 6 months ago. :( I visited few auto repairs, however nothing (big issue) is really fixed till Express Auto Service. Jay gave honest and professional advice with good and friendly service. He erased my worries and helped me to find the right and cheaper way to fix my car because my car could have spent couple thousand or more to fix. I am now driving my car around happily and safe.

Ke
Review №36

Exceptional customer experience

ma
Review №37

JT always saves you money. Great service and fixes it right the first time

Ge
Review №38

This place has the utmost fast and efficient service Ive been to in the Chicago land area. I came in for adjustment on the passenger side door that would have costed me $100-150 per dent elsewhere. The owner of the shop reminded me of my uncle, he was like family.... in a sense that he treated the incident like it were his own and fixed the dent within minutes. I would definitely recommend this place for anyone requesting body service and all other service they provide.

Hc
Review №39

They were honest about why my AC did not work. It was just one of the fuses being put in the wrong place. They just charged me for one hour of labor instead of saying out needed to be recharged or make something up.

Jo
Review №40

Jt and his staff are very kind and honest about their job !! fair pricing and didnt try to upsell me on anything I didnt need. Will definitely be coming here again !

Ba
Review №41

My car is always giving me problems, I used to take it somewhere else, but always felt that I was given the run around or talked down to because I was a woman. My husband found this place on a review site and told me to try it. I am so happy I did! Not only is the customer service great, their prices are very affordable. Much, Much less than some places that offer 0% financing for six months, you still are getting the best price here. This last year alone I have brought my car here probably 6 times and the first job I had done was 50% less than what I was quoted somewhere else. I am so glad I found this place!

Aa
Review №42

Every single time I come here I’m blown away by the fair pricing and warm customer service. They are so kind and quick with service, lucky to have these kind of mechanics in chicago.

Ed
Review №43

The best body shop around. I just received an award for Best Body and Paint at Tuner Evolution Chicago which is a nationally recognized car show. Express Auto did the full install and paint work on my Pandem Bodykit for my 2013 Subaru BRZ. They were able to paint match the Satin White Pearl Paint perfectly with the widebody kit.

Je
Review №44

Im grateful to these folks for helping me to make an informed decision about purchasing a used vehicle. They were very helpful and thorough!

Ch
Review №45

I was really surprised at the professionalism and honesty at Express Auto Services. As a Korean myself Ive had to dealt with a lot of Korean business owners, and most of them had to reevaluate their business practices from a short term high yield gain or a long term customer relationship. Few things to note that deserves mention. Express Auto Services is tailored for the non English speaking Koreans, and as such some of the help is hard to understand, the TV in the lounge along with most reading material is also in Korean.They do all car repairs including body repairs with the exception of paint jobs. The type of cars they repair are foreign and domestic. They accept cash and all credit cards. Not sure about checks.

Gu
Review №46

JT is the best guy ever born on the earth! Definitely the best body repair shop in Chicago!

Mi
Review №47

Just changed rotors and brake pads for my 13 c300 and this guys are awesome in every way. Thank you guys !

Da
Review №48

Couldnt be more pleased. They went above and beyond at every turn. This is my first online review of anything ever.

Da
Review №49

The owner is friendly and ensures youre satisfied. They did a great job at a very fair price.

Ro
Review №50

Very honest, just great people, excellent service

Jo
Review №51

The best shop in town. Best service

si
Review №52

They know what theyre doing!

Ma
Review №53

Friendly honest service and a family business.

Sa
Review №54

I really cant say enough good things about Jay and his entire team at Express Auto Body!! I had an incident nearly a year ago that significantly damaged the underside of my car and I had visited several body shops to diagnose and fix the problem. It took 4 shops to diagnose anything and they still didnt catch the fact that the casing of my transmission was slightly cracked in the bottom, enough to cause the symptoms my car was seeing every few months in between minor repairs. The shop was able to diagnose the problem that would ultimately lead to a final resolution instead of continuing to pay body shops for partial fixes. Besides the excellent body work they did, Jay was an incredible advocate for me with the insurance representative who wanted to not cover past repairs or claim that it was not a result of the same incident. This was a tricky claim and a potentially expensive repair but every step along the way, Jay was an honest and enthusiastic help. He also knew I was trying to be cost-conscious so he found a used transmission with a 3 year warranty and only about 30,000 miles instead of a junker or a brand new costly one. I highly recommend this shop and glad I finally found a local place that I can trust!

Yo
Review №55

Staffs are very nice and helpful. Highly recommended.

Yo
Review №56

Best shop for car-related issues. Very kind staff and high quality service.

Yo
Review №57

Great service and great work as always

Ro
Review №58

Excellent service, fair prices!

Pa
Review №59

Awesome place very honest with the work and reasonably priced

Er
Review №60

Timely and quality work at honest rates. Highly recommend.

gr
Review №61

Simply excellent!!!

J
Review №62

One of the best honest mechanics around

Ty
Review №63

Best Service in Chicago Area

Al
Review №64

They dont call you when your car is ready

Ja
Review №65

Best auto shop

Le
Review №66

Nice people

Ed
Review №67

Great service!

D
Review №68

Good

Fr
Review №69

Excellent service!!!!!!!

박경
Review №70

Honest, kind and skilled staffIt repairs well like a self-driving car.You can eat it

wi
Review №71

No website and no business hours listedUncomfortable, of course, not receiving calls

Sh
Review №72

Kindness

Information
22 Photos
72 Comments
4.8 Rating
  • Address:5374 N Elston Ave, Chicago, IL 60630, United States
  • Phone:+1 773-205-2262
Categories
  • Auto body shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–3PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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