I brought my 2016 yamaha r3 for the first time at Acme cycle after an accident, i also did an oil change a month after that. My bike is now as smooth as the day i bought it ( bought brand new)Without a second thought, I will keep on bringing my motorcycle to these guys for all my future needs ( service, repairs & parts installation)Theyre professional, honest and fair. They do the work quickly and perfectly. What more could you ask for ?

I’m a brand new rider with an older bike that needs some love. I tried to fix a few things and it wasn’t running healthy. I needed new tires and an overall inspection. I was expecting a long list of repairs “needed”. Scott recommended only what needed to be done. I was treated fairly and respectfully. I recommend Acme.

I was getting ready for a last-minute 2K mile bike trip and realized the rear tire was not going to make it. I normally do my own work but did not have the time. I called around and looked online and no one could take care of me right away or did not have a tire I could use, except for Acme Cycle Chicago. I talked to the owner Scott Lunt and we discussed the tire options he had in stock and that if I wanted I could come over and they would take care of me right away. I got there and Scott had what we discussed on the phone and took my bike in right away. A nice waiting room, nice selection of old, new, and unique bikes around the shop. Scott was very professional, we talked about his getting into the bike shop business, riding, etc. The price was a little more than I would pay online but less than most of the other shops around. He had it in stock and on my bike the same day. Win-win. I will be going back if I need any other service I cannot take on or have time for.Background. I am an ASE Master Tech and the bike is a 2008 Kawasaki C14 with 50K miles on it and it still looks new.I had zero bike issues on my vacation.Thanks, Scott.

Great shop quick work friendly knowledgeable staff!. But buyer beware!! Do Not I repeat DO NOT go thru rear entrance ! Learn from my mistake

Scott is very honest & professional and not simply out to get your money. Awesome business

Been taking my Triumph there for 5+ years now. Scott and his team are always helpful, knowledgeable and quick with their service. I never feel like theyre selling me more than I need or gouging which Ive experienced with their competitors. Highly recommend Acme.

Friendly owner, fair prices. good work

I brought the first bike I ever bought here to make sure it was safe. Scott got my Kawasaki CSR-650 sorted out for me as best he could. He called to let me know that fixing my high idle issue would require opening up the engine. Advised me that the work would cost more than the bike was worth, that bought my trust. I did the same with my 1400 Intruder that had its front wheel hub cracked. I brought them a new wheel to replace it and I was on my way. I brought the intruder back in for a few issues and asked them to take a look at everything else to make sure I was good. They sent me a diagnostic with estimate before they did the work. Havent had a bad experience yet.

This is the Bike Mechanic that has been working on my bike. Going in for the third time.

Great place, saved my bacon from a flat tire! Great service

A pleasantly unusual motorcycle shop, specializing in while-you-wait service, including upfront all-inclusive pricing. Consider visiting their site and servicing your motorcycle there!

I have only one word to say about their customer service... Condescending.Prices are a little on the high side, but if you could do the work yourself, you probably wouldnt be taking your bike here. I can honestly say that the work I asked them to do was done well and quickly. So there are no complaints there. It would be a much better customer experience if the guy behind the counter could learn how to treat customers with respect. I might even feel good about paying their high prices. As it is, Ill be taking my business elsewhere.

Good people and good service. A+

Scott and his team are professional, friendly, and very knowledgeable. You can always count on them to keep your ride working at top performance.

Always professional in every way, for your motorcycle needs, right price great service.

After having bad experiences in the past it was refreshing to find that Acme has been doing good, honest and quality work. Ive been going there for regular maintenance and various other issues for a few seasons now and they have always been great. Scott specifically was extremely helpful, knowledgable and friendly with great communication.If youre shopping for a repair shop, do yourself a favor and make an appointment. My business will be staying here. Bike: Honda Shadow 06. Thanks guys.

After having an appointment for a tire change cancelled elsewhere, Acme fit me in within a week (could have been sooner but for my schedule), came in under the quote Scott gave me, and they’re not kidding about fixing small things while your bike’s on the lift (thanks for the kickstand tweak). You guys were awesome - I’ll be back. Bike: 2009 Suzuki M50.

There big down fall here is they dont work with other motor enthusiasts and they DO NOT expect business from then so its not a good place

Brought my street glide in to get tire replaced these guys are amazing fair prices excellent work I will always doing business with them from now on. No matter what you need done these guys can do it they are the best, better than Harley dealers any day.

Ive used acme twice now. Both times have been exemplary. The first was tuning up my bike when I first got it. They explained to me everything I was able to have done to it and why it was beneficial to the maintenance of the bike. The second time was just today when I needed a clutch cable changed. Each time they have been lovely and polite. Would 100% recommend

I asked pricing and was given a flat value. No hourly rate or estimated time. I very clearly stated I wanted to drop it off and pick it up by the end of the same day. I was told to bring it in Tuesday anytime, no other drop-off instructions. Front garage door was shut, so I went to park in the back instead of on the sidewalk. Found some people and started talking, another man interjected telling me to step back lol. Okay. Show him my bike and explain what it needs. Asks me to bring it to the front. Okay, ill park it on the sidewalk. Fill out the info they need inside. Double check I will be able to pick it up by the end of today (I need transportation to work tomorrow). Tells me no, it will take a few days. Now he, Scott, explains its normally $95 per hour and $135 per hour same day service. He acted ignorant about me clearly asking if this could be done the same day. Why would I surrender my bike for multiple days for a few hours of work? Ill just save my money and do the damn thing myself. Typical sneaky repair shop. Read the email yourself and ask if it was or was not clear. (Tuesday April 2, 2019)Update: I was absolutely polite the entire time even when I left and immediately did all I was asked. I asked when I could bring it in and get it back the same day, you said Tuesday. These guys think we are idiots and treat their customers as such. Could have been straight with me from the beginning. I doubt you can be until the end either. And here you are being dishonest about my review to dismiss it. Shameful.

GREAT PLACE NICE BIKES VERY HELPFUL

I bring (tow) my motorcycle to change clutch cable, and i asked for price and how long it gonna take to replace. They said about two weeks to get clutch cable and total price with his parts will be around $200.I called next day and i asked for price if i bring my clutch cable in 2-3 days and they said $225 with my parts and they can change same day when i bring parts. They changed same day with my parts, and i think its overpriced for no more then one hour labor. So only for labor and clutch cable replacement price of $225 is too high. I called others shop and they said 70-80 bucks for labor...

Ive brought my bike(s) to this spot maybe 4 or 5 times, and just dropped her off today. I just have to say, Scott and Jay are phenomenal at making you feel welcomed, remembered, and valued every time you return, even after months of absence. Scott is super accessible via email and text and is a terrific communicator. Even with all the challenges and uncertainties of the COVID-19 pandemic, I am totally comfortable trusting the guys at ACME with my Yamaha Bolt R-Spec. Thank you, ACME!

Very professional and fair priced. I was pleased with all services performed on my bike and the price as well. I’ll definitely service my bike here again in the future and will highly recommend this shop to anyone.

Bead balancing on my front wheel is great for keeping your tire balanced in a pothole slalom that is riding in Chicago

Scott took me in right on the spot for a tire change. Great guy, super quick service. Definitely recommend!

Ive been going there for years and the only place I take my bike. Great group.

Poor customer service. Scott Lunt the owner of the shop, shows little respect or care to the customers.I brought my BMW bike one, and they overcharged me and didnt complete the job properly. Simply dont care and only after $$Do not come here!

Dope awesome dude.quick and good deal. Knowledgeable.

Went here to get tires put on for my Yamaha r1 and they were very communicative and good on time. Roy was also great at answering a few questions I had about general bike maintenance. Ive had issues with other mechanic workshops who were not very reliable in terms of communication and time management. If I ever need any other work I will be a happy returning customer. Highly recommend.

Fast same day service. Stopped in for an oil change. If you need legit service from trustworthy people this is the place to go. Highly recommended

The best place ever to go for your motorcycle. The turn around time was amazing. The quality of the work great. They are honest and the price is fair. My bike runs better then when it was new new. Thank you Acme

Man this place is awesome! needed my rear tire changed on my 2016 Indian Scout and the very knowledgeable nice asian guy in the front and mechanics stood a bit past closing time to get it done. Was in and out in about 30 min. Even replaced a license plate bolt that had fallen and didnt charge me. Really recommend this place. Very reasonable prices!

Great service and customer care worth every penny.

Had to get my new tires installed, it was so last minute since they arrived extremely late(bought elsewhere not from them)...Acme Cycle had no problem getting me last minute in the last hour of shop business hours as I waited (which wasnt long). With my busy schedule its good to find a place able to get you in to assist when you have free time. They are super friendly and knowledgeable. Def coming back here to get a tune up once the time comes!!

Brilliantly operated with impressive professionalism--ESPECIALLY considering the amateur shops close by. Bar none the best place for your money and time. Efficient, informative, and quality guys to work with.Worked with a nearby shop and the stark difference between the two was everything. ACME fixed my clutch, chain, and carburetors keeping me informed and updated with decisions and fixes. Costs very well represent the work youre getting done on your bike.They take their job seriously, an invaluable aspect to a shop working on such a dangerous machine. Not to mention the mechanic who runs the shop communicates highly intelligently--obviously confident in his shop. BRILLIANT.

Great bike shop in the city! Not cheap but you get what you pay for? Fast Safe work.

Initially began interacting with the shop through email after a very negative experience at a nearby shop. The owners answered all questions through email regarding pricing and etc. The owner even emailed me back to ask how my bike was doing (at this point we havent even met in person ..very caring).My bike was repaired at the first bad shop and a few weeks into the season my taillight went out .Acme proceeded to repair my bike on the spot macho free and i planned my winter storage and all repairs to have done for march 1. I decided to add a additional repair and it was assessed immediately.Good care for the customers good communication and will use for all repairs and storage.Thanks for keeping my xs400 warm all winter~

Recently purchased a scooter and got a flat. I saw this place was by my house and figured Id give it a try. They were quick, knowledgeable, and the price was very fair. Thank you guys for helping me out!!

Great little motorcycle shop, fast service, good work. Only thing Id mark down for - expensive. Like ~$200 to change a rear tire. I get it - quality service fast isnt cheap, but this feels high even so.That said - Id go back again.

The guys at Acme were all incredibly nice, helpful and caring. I called the day before about a nail in a tire and they had a space available the next day. They fixed it pretty quickly and showed me the culprit. As a female I get nervous going into new shops but these guys were all very great. Ill be coming back for sure.

My 2000 Kawasaki ZX9R wasnt running right and tried to fix myself but was in over my head. I brought my motorcycle in to let the professionals fix it. They were nice and honest in what was needed to get my bike running right and saved me some money in services that I thought I needed but wasnt necessary. I am a very happy camper and they have a returning customer for future services and repairs.

Good service and fast. i should have bought my tire from them directly instead of buying my own and bringing it in - they would have got the same part for (a lot) cheaper. its not often that happens

Extremely rude. I would not recommend this place. Poor customer service.

I dropped my bike off on Tuesday and hoped to get it by Friday and it was finished Thursday. The bill was considerably less than anticipated. I have a 2015 Ninja 1000 and was a little hesitant to bring it to a neighborhood shop seeing that I usually see older bikes being worked on in places like this. But I read all the good reviews and definitely dont regret trusting these guys with my bike. They did outstanding work and I highly recommend them! Theyre very professional, knowledgeable and competent.

Before it was towed he said bring it in then told me it would be 3weeks until they could look at it.when i gave them a 2 Star rating they called me told me because I gave them a poor rating get your f in bike out of my shop.

Called to get an oil change and inquire about detailing--we never even got to talk about detailing as the guy on the phone couldnt get past my suggestion that the drain plug seemed stuck. I suggested a bigger wrench and possibly impact but he scoffed and assured me the threads were garbage or someone had epoxied it closed even though I am pretty confident that is not the case. When I said that he staunchly reminded me Sir, I am a motorcycle mechanic.... then proceeded to tell me he didnt want to touch it because he knew if he broke the motor i would write him a bad review (wuuutttt?). Not very courteous on the phone but not important, I am a big boy I can get past that---He did suggest suction cup alternative way of changing the oil on my own which was nice. I wish I was in a place to so readily turn down business--I was anticipating spending no less than $500 at Acme but instead am forced to go somewhere else.

Awesome shop. They worked on my 1987 Suzuki Intruder and went through it with a fine tooth comb. Bike runs like it was new. Very friendly service and thorough work. I would recommend highly and will always bring my bike here.

Did a nice job for me. Honest guys and a good experience

These guys definitely under-promised and over-delivered. I was expecting the work to take two weeks and around $600 dollars. They got it done in less than a week (Bike runs amazing) and charged me $350. Ill be coming here every time in the future.

I think the best thing about this place is their affordability, professionalism, and just general knowledge of motorcycle repairs. Secondly the best thing about them is the oil changes while you wait. In Chicago that is a very unusual service. Since there is always a backlog at most to all other motorcycle repair shops. You can almost expect it to be down for a week just to get your simple oil change....not here tho. A+

They diagnosed my problem fix it right away and the price was very reasonable they are my new mechanic from now on.....

Finally a shop that delivered a solution rather than more problems. I had my scooter (Aprilia SR50R Factory) to several different shops, and each time it came out in worse shape than it went in. These guys were able to diagnose the root of the problem, and I ended up with a great running machine. I will happily use them for scooter service in the future, and wont hesitate to bring my motorcycle there as well.

Had some bad experiences with other shops. This place is fantastic. Staff are always nice, friendly and knowledgeable. I feel as though they care about my bike as much as I do. Thanks!

Bought a bunch of parts for my motorcycle with the intention to install them myself over the winter. Got in over my head and Acme Cycle rescued me. Service was super quick and they even explained some problem parts I should keep an eye on with no pressure from them to fix right then.Edit 6/02/19 - Noticed a problem with the brake line installation. The owner came in on a Sunday, a day the shop is closed, to fix the issue! Would give 6 stars if Google let me.

Fear-based selling of their services with sexist tendencies.My little sister just got the family hand-me-down Suzuki 250. The bike is used and beat up, but it runs and has been a daily rider for several people this summer. I told her to take it to a shop to get a tune-up and she picked Acme Cycle. An hour into the service, they had run up a $240 charge already and still didnt tune it up. When she asked to get her bike back and leave, they tried to SCARE her by saying the motorcycle was unsafe, because of a sticky choke-cable. They wouldnt release the bike and held it hostage. My sister had to call me, which I immediately went the shop. After I got there, they released her bike. This is absolutely insane, the mechanic that worked on her bike was a complete sexist who tried to take advantage of a little girl and her new motorcycle. What if she didnt have me to call?? She would have been forced to pay their up-selling which they tried to justify as a safety concern. Just seems funny that they gave up all that scare tactic nonsense as soon as I got there.Im sure they do good work, just be weary if you are new to riding, or a girl.***update: 7/7/18. The owner of the shop doesn’t care about customer safety. Its a business and such he only cared about a liability waiver getting signed. He wouldn’t even turn around and talk to us when I got there and made one of his employees talk to us. Proof that he felt more secure about talking down to a young girl than me.

I have previously written to laud the wonderful folks at Acme Cycle. In my several years of bringing 4 different kinds of bikes (ranging in age from 47 years old to brand new) to Acme, they have always acted with honesty and integrity. They totally stand behind their work. I am writing now because Scott Lunt, the owner of Acme, once again came to my rescue in a way that is way above and beyond. I was riding my 77 Harley Tuesday, on I 90, (I know, anyone who rides in 8 degree weather probably should anticipate trouble) when the bike stopped running and wouldnt start. A call to Acme brought Scott with his tools. While I unfroze in his car, Scott diagnosed an ignition switch problem. He was able to hot-wire the bike and I got home without further drama. Good luck finding another shop, or staff, that will do this!! Thanks, Scott!!

Simply called in and asked if there was a parts department and received extremely snobby remark saying we dont have one why wouldnt you look on the internet first??EDIT: to the owners reply- it is precisely what you said, with a very annoyed tone of voice. I recall very clearly. Youve lost a customer

Found my shop! Called to get an oil change and had a friendly voice let me know what times could work. Picked one and showed up on time to get it taken care of. Didnt take long at all and theyve got manuals for all bikes so they just looked up what type it needed and I was good to go!Also, anyone working in the shop looked like they knew their stuff and werent thinking of something else while they were there. Ive been to dealerships where Im not convinced the guys on the floor really wanted to be there. These guys - well somehow just looked experienced and engaged.Will definitely be going back when I need any work done.

I had my Vmax brought over for inspection, fluid change, and tune up for the season. The staff was very professional and completed the required maintenance on time and at a reasonable cost. I will make sure that I bring all of my bikes here for service in the future.

Quality service! I came in for an oil and trans fluid change but I also mentioned something was rubbing on my rear tire and that my battery kept dying. They ground down the bolt that was rubbing and diagnosed the charging system (broken stator) for free all while doing the fluids. 10/10 will be back.

Great customer service and prices

I love this place. They worked on my 1975 Honda CB360T and got it running great. Didnt even say anything about the hack job I did to it before I brought it in. One time when I brought it in for service I came to get it back and it wouldnt start. They felt so bad that I made the trip that they did another 2 days of work on it for free!!! No one does that. Would bring any bike here! Even my new one. I trust them that much.

Took bike on for repairs service was terrible,no communication skills.rude nasty.took our money an blocked me.i will b calling chamber of commerce.on my side.alderman an few other top flight people I no no business skills.left parts off my bike.0 rating.

These folks changed my rear tire in one hour while I waited! Super friendly very efficient and overall top notch. i wouldt dream of taking my bike anywhere else. So glad that they are here to help us chicago riders that have been in desperate need of a great shop. VIVA ACME CYCLES!!!!

Wow I am so impressed with these reviews if I need something in the future Ill definitely come to the shop

My husband and I came across this shop by accident and we happen to live 2 blocks from here. I took my 2006 Honda VTX 1300R for a full service. I wanted all the oils changed and the biked looked at before my trip to Sturgis. Great people and did an awesome job on my baby. I have already recommended the shop to several of my friends who have gone there and love it too. I plan on making this place the only place I take my bike to...Reasonably priced as well.

Fast but prices are high

UPDATE: It was glorious riding season in the City, not going out until next Spring, thank goodness for global warming.Haven’t been back since they couldn’t get their act together. Haven’t seen the new place. Got my ride back in March/April from their “Winter Storage” and my ride stop going ... crickets ... make it go? Maybe?Went to the other place in Northwest Side of the City. Got my ride running again, rode all summer long, up and down LSD.Down grade in stars, putting on my tires on the spot = priceless, taking care of your customer’s ride like it’s yours = 2 cents.——Bicycle and motorcycle shops are notorious for having a bad ass attitude and little customer service, perhaps because of the aggressive nature of the people involved in both sports. Everyone is a racer, track king in their own mind, and the mechanics and sales people carry this attitude over. However, this shop is one of a handful that has staff who dont talk down to you, nor act arrogant and superior at your simple questions.Got my tires changed while I waited, they use an internal fluid to balance your wheels which work as your tires wear down and acts against flats. Theyll comb through your vintage machine and tell you what needs to be done right away, and what can be put off for the winter months.

WOW! I was so fortunate to have found this shop for my 2011 HD IRON 883. I was looking for just an oil change and was being turned down by many shops who didnt service Harleys. The day before I took her in my battery and engine light came on and off a couple of times and I was having problems with the idling.I was really concerned it was going to be a big problem, but these guys are amazing. They gave my baby a full body inspection and found what the problem was right away. After a few adjustments here there here and there she was all better. They were honest and my bill was amazing.I highly recommend them, 5 stars all around.

Avoid this place. Im a new rider and I brought in a bike I picked up from craigslist to get inspected. Quoted $200 for repairs, and they asked if I wanted them to try to un-bend the rear brake lever (it was bent). I said no thank you. I come back to pick up my bike, and the total is $350. When I asked why it was $150 than what they quoted me, they said it was because I had asked them to add some coolant after the quote. Fine, they gouged me, at least my bike is solid now. I go to my bike and find that the rear brake lever has been SNAPPED OFF. When I go inside and mention this, the mechanic comes out, apologizes and says well, go buy a new rearset and bring it over so we can put it on. He refused to do the labor for free, no money off the $350 bill I just paid, no nothing. He just wanted me to bring him more business. No thanks, plenty of other shops in Chicago that wont break my stuff.They get two stars instead of one because they were good about returning my calls/communication leading up to the inspection.

Thanks Dean, you probably saved my life. This is Darryl even though my post name shows marc Anthony. It looks like I was taken advantage of from the person I brought my kawasaki zx9r. A serious problem which is not repairable by quick fix means. It broke my heart to hear that the bike is un-rideable as it is. I only road the bike for 4 months. But Im glad I founded out now instead of on the road somewhere. I truly appreciate your honesty and your help. Ill make sure all my fellow veterans know that Acme is the place to bring their bikes

I took my scooter in a couple weeks ago and Massimo had it up and running right away! Best mechanic for two wheels in Chicago, bar none.

These guys are honest mechanics who do legit work. Love this shop!

Well, i had my bike there, for 2 months, needed carbs put back in and valve covers changed. 13 hours labor ?? thats how good this place is. they even had a rookie working on my bike,at 95.00 an hour, that is awesome !! he called me, to find out where the connection went for a connector, because he could not find it !! money well spent, right?? they gave me the bike back with parts not installed where they should have been, it was put in a box and given back to me ! i pointed it out and the excuse was that I did not work on this bike !! 95.00 an hour mind you. they lost parts, and told me they would look for them !! again, 95.00 an hour. The owner is a pompous tough guy, watch out, he may get angry if you ask him some hard questions.lets recap this wonderful experience, shall we:95.00 an hourrookie working on your bikeparts not installed where should berookie calls YOU to find out where connector goeslost parts2 months, during slow seasonwonderful owner attitudeYOU decide if you should go there

Excellent service! I strongly recommend this place, Im more than satisfied.

Good, experienced mechanics for all types of motorcycles and scooters. Good peeps!

The place to take your Triumph or vintage Vespa for work. Thanks guys, my bikes are running better than ever.

Im really sorry Scott please dont hurt anyone.

These guys were very friendly and knowledge able and very good at what they do they got my 1975 Harley Davidson sx 125 running great they finished my bike ahead of schedule Im very pleased in the whole transition it was worth the 3 hour tripThanks Guys

Awesome service, wouldnt go anywhere else.

These guys are amazing!

Good people… highly recommended!

Outstanding shop. Went beyond the call of duty.

Acme fixed my bike right up. No problems and a very fair price.

There is a reason why other locations have more reviews.

Customer service was terrible

1975 Honda CB360T This shop is expensive

Too expensive and close early

Massimo is the man. Got my bike going and now it purrs.

Good honest people.

Good place