Its one of the few places that I go to almost every week and make a purchase each time Im there.

My son asked to go in after stopping at Sally’s. I walked into a wall of body odor. I can deal with some, but this was basically permeating the whole store. I don’t know if it was employee or customer, but leadership might want to jump on that, because I couldn’t stay past 2 minutes.From what I could see, it was well organized and quiet on the plus side!

The store was very clean, well organized. I found some great nostalgic items. Theyve done a good job balancing gaming inventory, collectibles and other items. Very friendly staff!

Didnt have the new madden in stock but staff was friendly and helpful

Very informed employees, helped me find a great game and new controller as well

Great employees great customer service

The staff and atmosphere of the place are really good. The two girls that work there are really helpful and friendly. I like going there when I get the chance.

Best GameStop in town! Great deals and service.

The manager of this GameStop is fantastic! She is friendly, informative and never too busy to help a customer.

The employees are very knowledgable and helpful.

This is my favorite location. Kate and her crew are very helpful the store is always stocked and clean and the crew at this location really knows their stuff.

Went in 2 days ago asking about ps5. Got told they would have them in stock for black Friday. Stand in line for a hour to hear they have 2 and they are gone. What kind of business is this that they dont know what stock they have and then tell customers they will them in hopes that theyll stay and get something else. This isnt how any company works.

Super friendly employees! Not much selection on MTG but had everything else!

The gentleman Noah was very rude and judgmental as well as unprofessional. You are not supposed to be like that in the customer service area and when asking to speak to the manager he got rude and hung up. I will NOT be returning to this GameStop

Nice staff

I bought 3 used games for the Black Friday sale. Only two games were delivered. The third game was cancelled with no explanation other than they ran out. Its Zelda Breath of the Wild. Ran out? Its literally on the shelf. I see it. So for their sale, I got two games for regular terrible gamestop prices. No effort has been made by this store or their customer service to right this wrong. I wish I could just take all the games and the switch back at this point but due to their terrible return policy, Im stuck with what they decided to give me. Avoid this store!

Best selection of video games in Cheyenne.

1 star because they got rid of the ps3 games

Easily one of the quickest visits I have ever paid to a GameStop- and thats a good thing! There was no wait and the staff were ready to help the second I walked through the door. I went from walking in the door to walking out with exactly what I came for (and only what I came for) in less than 2 minutes. No BS, no sales pitches. Just the service I wanted. Very pleasant experience overall, I will shop here for my future gaming needs.

My husband tried to buy cities skylines season pass two and employee Christopher gave him cities skylines season pass one and now they wont make it right with us. The manager said we accepted season pass one. So it was our fault. So we just loose the amount we paid. Plus they gave us the run around cause they first said microsoft could fix it. November 1, 2019

They are very misleading and did false advertisement. In their Black Friday ad the Nintendo switch was advertised at $299.99 but when you get in the store they won’t sell it to you unless you do a $420 or more bundle package. Forcing you to purchase at a minimum a game, warranty on the console $30 and game $3, a case, and screen protector. Total dishonesty!!!!

Shady business tactics. Sasha tried adding on disc insurance to my purchase without my permission. She just added it at quickly and tried to pass it off as business as usual. I had to ask to have it removed. Very unprofessional and I will not be going back to this gamestop.

Ive build a strong relationship with the people who work here. There nice, sweet and positive and make you feel like family. Everytime I come in they say hi alex lol they make you feel like your part of there family.

I did not go to game stop, nor would i now that I know they track people that just park near by. I resent this trend that businesses are doing and try not to shop them

They have so much stuff that my brother wants almost everything in the store. And the clearance section is full of stuff that my brother will get. He frequently gets $20 to $50 dollars worth of stuff from the clearance and $30 to $80 dollars worth of regular priced items. Five stars for the big selection of stuff for my brother to buy with his paycheck.

Fantastic employees, they dont drown you whit pre-orders and all the GameStop BS

People are cool and buying a used game for some bucks off is great but their refund policy isnt the best

Friendly people and good prices, but I wish you had more retro in-store.

It was good but it sure has went down hill the last few months. Store manager is rude and they lie to get your money. They always promise to call you when stuff is available but never due.

Very unprofessional. Every time I call I get put on hold. The staff doesnt act like they want to help me. Its a business, not a cool kids club.

Best place too get games Ive bought a fair amount of stuff I always save money the employees are nice definitely recommend place too go

This is where I go to pre-order X-box titles. Always friendly.

Excellent location. Staff is always super helpful!

Rude employees and also overpriced. Veru unwelcoming from the moment you walk in. Not coming back.

The kid at the counter was so nice.

Didnt have the game I wanted. Had to wait in line forever while people in front of me chatted.

Shame on you Jayden!!! I witnessed you practically make that women cry. To say you were being rude is a huge understatement!!! You should be ashamed of yourself. Im done with gamestop as long as Jayden is working for them. Obviously your parents have failed you. Do everyone a favor and find a different job. I am telling everyone how you treated that lady. Disgusting!!!!!

Nice people. Know there stuff

Give ya 2 guesses on what these dudes sell. (:

Kaitlynn was very nice and knowledgeable anout everything. We will be back again!!!!!!

Dont know what happened to this store but the people who work here are a bunch of sleezes. Everytime I try to pre-order a game they tell me its sold out and that i have to buy the lesser version of the game and pay way more to get the bonuses. Shameful. Gamestop you suck!

Good selection and great staff, ready to answer any questions and assist with your purchases.

Good selection, and knowledgeable staff.

Friendly but nothing for me

Do to me pre ordering the new spiderman game at a diffrent store i wasnt able to get a refund from that species store

Ive been going to GameStop for many years and Ive never received anything less than perfect customer service

Great for people looking for some nice fresh new games!

Wish I could pay on my preorders at any gamestop location.

They need better way for trade in to be made faster cuz when you have 1 min tranzaction and you have to wait for 15 to 20 min for stupid trade in that no one that works there knows how to ring up properly it makes me want to never shop here again.

Pre ordered an item that was scheduled to be released september 19th, a week later it is still not in stock. Everytime I call to inquire about it, I get placed on a really long hold. Unsatisfactory.

I gave them a game to trade the front desk told how the trade was going to be and he would hang onto it until we where done looking. When I came back some rude lady told me they can’t take my game Because of some slit in the wrapper. Why couldn’t the front guy tell me before I stood in line again for 20 min. I also have problem when I come in this store!!!

The gentleman at the counter was great! Hope he makes manager soon!

Workers are always welcoming and help out if needed

Very helpful staff

Good service

Very friendly staff

Have good info on there games

One of my favorite places!!!!

The staff is often unfriendly and they dont pay well for used games

All this preorder nonsense is getting out of control, and this location is right across the street from another GameStop in the mall

Cool store

Helpful staff

Very helpful

Awesome

I was raised there

Bad

Great support

Idiots.

Good

Clean

WHERES KYLE??????????????????????????????????