Very knowledgeable and truly helpful. My wife was very impressed with the staff.. they seemed liked they were glad to see us and showed alot of things to help her with the next project..
I have never been in a Tandy leather that wasnt top notch and this Tandy is no exception. The manager is extremely friendly, helpful, and honest. All things I greatly appreciate. His support staff was great too. Knowledgeable and able to show test examples of products with great advice to boot. They have a great selection of basics as well as exotics not just in leather but in tools dyes hardware, kits, patterns, books... The list goes on. The Cheyenne Tandy store is old school awesome. From the way they have what you need on the shelf or a solid work around to the staff from the top down all are genuinely interested in your questions and honest, while creating a comfortable environment for shopping as well as letting your creative side run wild. As always Tandy Leather in particular the Cheyenne, Wy location is a joy to visit and to spend more money then you should have and yet not feel bad, instead you know you just invested in quality.
Terrible customer service. We were in town for Cheyenne Frontier Days and needed to make an adjustment to a belt. He tried to purchase the belt cutter, but was told they could not accommodate with a board to make the cut on. Cost the sale of the cutter and anything else we may have decided to buy. (We purchase all of his commercial leather making items from Tandy in WA, so this was beyond upsetting.) Shame on the worker for not thinking this one through.
The store is dirty and unkept, staff and customer service are poor, prices are high and little effort is made to keep people coming back. Backs of some of the leather are so dirty that they cant be used. Their in-stock items are few, parking lot is a mess and the manager struggles with communicating positively about his customers and staff. You would be better off driving to CO or ordering online. I did not write this after one visit. I had been going a few times a year for about three years. I decided I wont be going back after interactions I witnessed this last time.
Ppl not very warm or friendly... Too indifferent to ur being there to spend money. Probably owned by a Colorado company, better to shop elsewhere. -star rating.
Small store but nice staff and decent selection
Great Tandy leather store. Stocked very good nice manager help full knows his stuff.
Great customer service so helpful and polite we will definitely be back again.
Wonderfully friendly staff, and very knowledgeable. Great selection of leather, tools, and hardware. Very pleasant shopping experience.
Knowledgeable staff, prices are kinda high but they offer great products. Tandy Leather offers a membership program with a yearly fee that reduces prices. They also have a military rewards program for past or present military members. Great place for anyone needing leather, leather goods, tools and accessories.
Great place with knowledgeable and friendly staff. Their knowledge shows through with every step of the way. Really had a lot of fun with Rebecca making a wallet. Will definitely come back.
Great place if youre into leather tooling. Great service and all you need around leather.
Stopped in with an idea and no real clue how to make it happen.The lady that helped me was great. Hung in there with me from start to finish. Was very patient with all of my crazy questions and budget limits.The other employees were also helpful and even the customers helped with ideas.Now to make it happen.Thank you Tandy Leather Cheyenne. Ill be back.
The folks at Tandy Leather never fail to impress! Everything you could want as a leather worker is there, and the staff are friendly, helpful and knowledgeable and ready to go the extra mile for you!
Good place to get things that you forgot about and dont want to wait for if you order online or from somewhere else. Just wish they could cut down on the employee turnover.
Was very disappointed that my son was working on a Christmas gift and got to the store when it was closing and was turned away You lost a loyal customer to Amazon...
Very helpful... The girl there answered every question I had.
Good customer service, on a regular basis.
Friendly and knowledgeable staff! Must visit for all of your leather needs.
Love this store, they are always helpful
Customer service was awesome!!!