Horrible customer service and no consideration for people’s time and planning. Dropped vehicle off for 2 days and didn’t receive a call or anything about my vehicle. Showed up with the keys in it and nothing done to it. Tried saying they couldn’t get doors open but never had any issues with that ever myself and vehicle was moved. They were clearly lying. Not impressed at all .
This company and its owners are literally the best. I had a Chevy Tahoe that was black and made the mistake of taking it through an automatic car wash over the winter, bad idea. Anyways I went to them for just a quick detail and they went above and beyond on it. No more swirl marks and it was very inexpensive. THE BEST PRICES IN TOWN! Will be a life long customer for any detail, paint, and body work.
If you’re looking to have your car detailed Missile Drive is best in the Cheyenne area! Exceeded my expectations with a reasonable price, professionalism, & amazing service. 10/10 recommend. I will be going back!
Just dropped in to make an appointment- staff greeted me, set up an appointment and was very efficient.
We’ve used Missile Drive Auto Body a couple of times now and their work is top-notch! They’re very professional and great at communicating the progress of your repair. I would highly recommend them!
Went above & beyond t o help me with a prior repair problem. Will definitely use them for my auto repair needs.
Professional, reliable, friendly. Always.
BEWARE missile drive auto body unprofessional and will throw parts of your vehicle away without telling you. I got an estimate for $3000 for work on my vehicle for a front and back bumper. It was a Yukon gmc Dinali 1999 I went in two weeks later to reevaluate and the estimate doubled. I was shocked but not as shocked as them taking a month and a half to fix my car. They took my car and two weeks later told me they couldn’t buy a front bumper so I had to buy one. I don’t know why they took the estimate and took my vehicle if they couldn’t order all the parts ahead of time. After this was all over they were not professional at all not friendly they cut my trailer cord and they threw my fog light bulbs away And didn’t tell me about these things I had to find out myself and find out what missing parts I needed to get. They took two panels out of the inside of my car and never put them back. I tried to call with complaints politely but was turned down on every instance with an excuse. The owner Wilfred is Terrible at customer service I went there in person to complain and he got so upset and escalated the situation he said I’m taking all my junk parts back that I already paid them to get rid of He actually stormed into his garage and grabbed my old hood and tried to hand it off to me aggressively. I feel scared for anyone who goes there and doesn’t get a good job done
My truck was scheduled in as soon as possible and taken care of right away. I have nothing but good to say.
Very sad at the decline of this once awesome body shop. Poor customer service experience.
Great locally owned company, with great customer service and attention to detail.
Professional work and great customer service. Definitely recommend this business.
Great people great service
We had a deer run into the side of our 2013 Avalon which damaged pretty much the whole passenger side of the car. I took the car to Missile Drive and they took care of everything. Amy was fantastic to deal with and handled everything with my insurance company. When we got our car back the repairs were completely undetectable! Incredible workmanship and our car was perfectly clean inside and out.If I need any more work there is no question...I’m taking my vehicle to Missile Drive Auto Body!
Terrible experience. I walked in for an estimate, got a verbal on the work order. The estimator was taking notes the entire time. I wanted my headlights replaced and bumper painted. The estimate never came and I had to call to request it a couple weeks later. I got an estimate that came in 200.00 less than the Dealer so I went with them, not paying close attention to the fact that they omitted the light replacement. Upon picking up the vehicle, only half the job was done. I was charged 1600 dollars for a bumper, are you kidding me? No attempt to rectify, only poor excuses that there is no record of my request to replace the lights anywhere. Who In their right mind would pay 1600 dollars for a bumper when they could get the entire light and bumper job done for 1800 at a dealer? Im a cash customer, maybe insurance doesnt care but I do! Price gouging at its max, PAY ATTENTION TO THEIR INVOICES
Took care of my vehicle looks good
I loved the customer service at Missle Drive! They got me in the same day for an estimate and Lencho was very helpful, friendly, and professional. I didnt catch the receptionists name, but she was pleasant and inviting. I will definitely be using them for my future auto body needs.
Lovely people and excellent work! They saved me $1300 over what the dealership was going to charge me for repairs to my vehicle. They fixed it for $47.70.
Missile Drive auto body is the single best body shop in Cheyenne. I have unfortunately needed their services at least six times in the past 10 years and they have never disappointed. Exceptional work, an exceptional service.
They are great folks that do high quality work. Ive been very pleased both times Ive had to have work done.
I had my car repaired by this shop last year when it was under different ownership. Sometime after the New Year I took my car back in for additional repairs relating to the same reason the car was repaired last year. The new owner took on my car as his own project to make sure I received more than excellent service. It was AWESOME! He even put $10 of fuel in my car as I took it to him on empty. I then had to take the car back a third time due to the same reason I took it the first time. Again, the new owner went above and beyond to get my car back in its original working order. All of the things that were repaired the second and third times should have been caught/repaired the first time. The new owner truly takes pride in providing excellent customer service and treating the vehicles as if they were is own vehicles.Thank you Missle Drive Auto Shop!!!
Great shop. Great staff. I will definitely use them when I need a body shop
Very professional. Very friendly. Larry helped us out. They fixed the fuel door in our truck. They were fast and efficient. Thank you Larry. Highly recommended!!
Great job every time Ive used them. Quick and fair.
I am so happy I went here! They handled everything with my insurance and got my car done faster than they originally quoted. They did an amazing job and gave detailed updates through the entire process. Great shop!
Welcoming, Polite, Professional, informative, Curtious and kind. So far. :-)
Missile Drive Auto Body is the best shop in town! The turnaround time on my repair was faster than expected and the staff are friendly and professional.
Did the estimate on my sons vehicle after his accident. Took care of everything and made it easy for us.
Was quoted 2 weeks for repair. A day or two into fixing my SUV I got a call saying that the dents are coming out much easier than expected, and they wouldnt feel right about charging me the quoted price. I had brought the car in on Monday and was surprised to get a call on Friday telling me the work was done. I had been driving a rental, so I was pleased to save quite a bit of money—and to have my car back. In short, it took half the time and they charged me less than quoted. They did a great job and even removed a dent that was unrelated to the recent accident, despite the fact it was a few feet away from the damaged area.The only negative was when I was given the quote, they did not include the replacement for the chrome trim around the wheel well. I called them back and got a rough estimate for that. They had to order the entire set to replace the 2 damaged pieces, but they did have the rest of the pieces in the back of the car (SUV) for me to take home.The reason I chose this place is because they are on the white list for State Farm, Farmers, USAA, and probably other insurance companies, which implies to me they are legit (Ive noticed their name continue to show up after various incidents over the past few years). I realize future repairs may not be as unexpectedly easy to fix as this one was, but I gave them 5 stars because getting the work done in half the time, charging less than the quote, and doing a great job says volumes about their integrity.
I have a long history with MDAB. As the Fleet Manager in my last job, I found them to be the best in the area and used MDAB almost exclusively when a vehicle got dinged or badly damaged. So it is only natural that I would utilize them for my personal vehicles as well. Theyve proven their worth to me time and time again.
Pricey, but great quality when fixing/repairing cars. Best skilled employees name Jim Jensen.
I would not recommend this shop to anyone. We had a door repaired on our minivan here in 2001, the customer service was horrible and the shop did not want to uphold the quote that they gave our insurance company and tried to get away with doing only part of the job. Didnt want to re-do the pin striping on the door and basically treated us like crap. Now years later we have moved across the country and the door is beginning to rust because they didnt paint it well and the whole job has to be done over again. Dont take your vehicle to this shop.
Called them after the great wyoming winds bent my door completely out of shape to the point I couldnt close it. After dealing with another accident just a few hours before, these guys came to the rescue. Called only a couple minutes ahead of being at their door, and they said even though they dont usually work on older vehicles like mine (92 ford truck), theyd take a look. Couple short minutes later, the technician had her closing beautifully and keeping snow from piling up in my interior! Very thankful! Not to mention after he told me no charge, I was beside myself. Gave him the last $20 I had in my wallet and walked away being glad theres still kind people out there willing to help another person they dont even know! Top notch guys here! Wouldnt hesitate for a minute to recommend them to anyone! Thanks again!
Wow they did great i thought it would never look the same and i payed very reasonable amount
They were so kind to me and my family and fixed my escalade in no time
Got in an accident and my car looked terrible. They fixed it and its never looked better! They held it until I got the money ready without any issues. Paul was great to work with. And got it done within the time they said. Thanks again!
They do a great job in a reasonable amount of time. Very professional.
Beware, the owner works closely with insurance companies to help deny claims.I ended up taking my vehicle to a dealership to have a certified professional dispute his findings before being able to receive just compensation for the damage.
They fixed it so fast and the bumper was the same color
These guys have some of the worst customer service i have ever seen, took my ram in there for a bumper, they wanted nothing but the full amount, didnt submit their part of the claim, left tools on the vehichle etc, jist not a very well put together company
They did an amazing job at replacing my rear bumper and tail light, but they also washed it, including some bugs on my front bumper that were caked on there for almost 6 months. Friendly customer service too.
Called to check on when they could get to some frame work on a car. They asked what kind of car and said they dont work on cars older then 10 years lol wow. I would stay a very far way away from this FOR PROFIT company. Must not be enough profits to work on cars (1993)that the major of Americans drive and cant afford a new or newer car. If they are that blunt for this issue I would hate to deal with them on a major collision dealing with 10s of thousands of dollars.
Amy is the best!
The only body shop i will ever trust with my car
Employees will treat you like trash
I was so impressed . Lecho explained everything to me before we decided to move forward. The lady at the front was very nice and personable. We got text messages updating us on when to bring our car in and when it was done. They also worked with a local tinting company to get everything done in one day. So amazing! Plus the work they was great!