Dan is very knowledgeable and friendly. I comfortably made a decision to purchase a brick-and-mortar mattress over the new trendy online choice because of his first hand encounters and industry build quality experience. Who would buy a mattress without feeling it first anyway? Best sleep I’ve had in a year, on the very first night. Dan is the man!
Highly recommend Daniel and The Bedroom Store. He is very knowledgeable and patient and made the overwhelming process of finding the perfect mattress easy. He is not pushy like some sales people we have run across in other mattress stores. We are very pleased with our purchase.
My husband and I came in shopping for a new mattress and we were very impressed with the manager Daniel. He was very patient and showed us all of our options and explained everything very well and put us to ease. Will definitely recommend my friends we had a great experience.
Very happy with my experience here. The Manager Daniel answered all of our questions and was very nice to work with.
Danny was very professional and helpful. Answered every question we had! Highly recommend!
Daniel took the time to understand what we were looking for and made it easy for us to make a decision on a mattress.
Very helpful and friendly staff. They helped me find exactly what I needed and organized a quick delivery for a good price.
Daniel was great. He was courteous, knowledgeable about his products and answered all of my questions. I would recommend anyone looking for a new mattress to visit his store in Chesterfield.
Daniel was a great salesman. Very knowledgeable, helpful and patient!
The Associate took the time to describe all the different bed types and options before we made a decision. It was a great experience and purchased just what we were looking for.
The salesman was extremely knowledgeable and patient. Store was clean and had plenty of inventory to select from.
They did not have what their website indicated.
I explained to the salesperson what I was looking for, and she showed me the best option. She was very courteous, friendly and knowledgeable about available mattresses, foundations and mattress covers. I had visited another companys store and had done some further online shopping before visiting this store. I believe that I got the best possible deal on the items I purchased.
I was looking for a queen mattress for a spare bedroom. Was going to go to the usual mattress stores and check out the prices. I saw The Bedroom Store commercials and thought I would look there. I had never been to The Bedroom Store before. I was very happy with the experience I had. Vickie asked me what I was looking for and what my priorities were. She was very knowledgeable about the products and helped me select just what I needed. I wasnt aware that this was a local company and I liked that. I also looked around at the dressers in the showroom and really liked the quality, although I was not in the market for one now, I will remember to look here in the future. Vickie also arranged delivery and set up for me. The delivery people were on time and efficient and friendly. They did a very nice job setting up and cleaning up the packaging. I will definitely come back to The Bedroom Store for my future bedroom furniture needs.
Vickie and her co-worker were great to work with. They worked closely with us to explore all of our options on a new mattress and were very patient as we tested each one. There were no high-pressure sales tactics, just a relaxed experience that allowed us to make the right decision! Delivery was handled really well and Vickie was great in accommodating our need to change out items in our original purchase. Definitely recommend making a new mattress purchase from this team. Thank you!
Danny rocks. Did a killer job at informing us
Vickie Rogers is a terrific sales and customer service professional. We had been to two other furniture stores before spotting The Bedroom Store by chance today. Vickie was very welcoming and informative - and never did we feel any sales pressure. We considered several options and she reached out to her colleague in the warehouse about availability and best fit for mattress, box spring and frame selection. It was truly a collaborative effort to find the right bed for our guest room - and although I know we probably paid a bit more than I may have in the other stores - the quality and service are worth every penny. I highly recommend checking out The Bedroom Store and Manager, Vickie Rogers.
Vickie Rodgers was very knowledgeable in the field of mattresses. Weve gone to the bedroom store before, and because of the service, well continue to come. This visit was no different, we were looking for a specific mattress on a certain budget and were taken directly to such mattresses. Thanks again Vickie! Job well done.
6/10/2019Today I met Vickie for the first time at the Bed Room Store on CLARKSON Road to get information on a new mattress. I was surprised on the number of mattress I needed to check out. I explained to Vickie my personal goals. She asked me several other questions before showing me a few she thought would be best for me. I found her extremely knowledgeable and caring. I am excited in getting my new mattress and definitely will be recommending her to anyone I know who also needs top notch service.
Our entire experience was great! We dealt with Terry Young and the whole process was fun and laid back. Terry did a great job helping us choose a bed that we loved not pushing us to buy or trying to push us to a more expensive model actually just the opposite he showed us what features he thought were worth the money and the features that were minimal upgrades for a lot more money. We visited and purchased on a Sunday so we had our 2 young children and I would like to mention he was great with our kids and made them, as well as us feel like they weren’t a burden which was very nice! he even played a spider man movie for them on his laptop while we did our paperwork! I highly recommend dealing with Terry and I am sure you will get the same courteous service we received!!
One of the best places I have ever walked into. Vickie is so nice and extremely good at helping people find the right mattress. I had zero knowledge on what the proper mattress was for the type of sleeper I was and vickie helped me so much and found the perfect bed for me!
I was very impressed with the great selection of product on the showroom floor. Most importantly the salesperson, Vicki (at the Clarkson location) asked ALL the right questions to guide me to the best possible solution. She really LISTENED to my needs. This simplified, what I thought would be a challenging task into an easy process. The Bedroom Store and Vicki uncomplicated the process of finding the exact fit for me.
Vickie was very knowledgeable and did a great job helping us to pick the right mattress for us! It has been a very long time since buying a new mattress and a lot has changed. She was very patient and explained everything so we knew we were making an informed decision.
I found the store when taking a different route home. I loved the choices of the beds so i took my husband back the next day. Vicky was very knowledgable and explained in detail the differences between the beds and a available options. Very pleasant experience.
Vickie helped us and she was so knowledgeable and patient with us. She was not pushy like some of the places we have gone to but friendly and easy to talk to. We could go to any place to get a Tempur pedic, and had gone to a few different places checking out beds. But we went back to the bedroom store because of her.
We had a fantastic experience getting a mattress for my son! Vickie was very knowledgeable about all their products, answered all our questions and was able to help us get the mattress the same day because we were able to pick it up at the warehouse!! The whole experience was super efficient and easy! We will definitely come back the next time we need a mattress!!!
Went in with cash-in-hand to buy a King size mattress. Was looking around with my husband and we were approached by a salesman. He asked if he could help us and we told him that we were looking but wed let him know as soon as we wanted to chat about one. He rolled his eyes and told us, I know what you want. 90% annoyed and 10% skeptical, we replied, Oh? and he proceeded to bring us over to a spring-coiled mattress that we definitely did not want. We then told him we were looking at the foam mattresses and would prefer one of those. His reply was, This one is a pillow-top. At this point I was 95% aggravated and said, We have been looking at mattresses for a while now, and we know what we want. Were going back over to the few we had in mind now. Thank you. He literally blocked our way and asked why we wanted a foam mattress over this queen sized coiled one. I was not going to give this salesman any reasoning. The fact that I wanted something that cost twice as much as what he was trying to sell me was frustrating enough - why didnt he want me to spend more money? And what business of his is it as to why I want a foam mattress over a regular one? When I finally got him to go over to the two mattresses I couldnt quite choose between, he kept contradicting everything I was saying about why I wanted a foam mattress. We turned away and walked right out of the store after about ten minutes of his sales pitch for the original bed he tried selling us. When he asked why we were leaving, I told him: Because you are cutting me off while Im speaking, youre rude, and disrespectful. Im going elsewhere where I will be treated with respect. His reply was, Good luck finding a better deal.I actually did find a better deal. Mattress Source had a very similar bed which I felt was more comfortable than the one at The Bedroom Store, and it was only about 80% of the cost. I saved about 20% and was treated with respect.
Vickie went above and beyond in serving our needs. She was kind, courteous, and no pressure sales. She also educated us on all the new options available. Lets face it. You dont buy a new mattress everyday! Glad we stopped at the Bedroom Store in Chesterfield.
Vickie was exceptional and very knowledgeable! I had several other options but decided to make my purchase here because of the personal attention and professionalism. I would recommend considering this store if youre looking for bedroom furniture. Youll be glad that you did!
Vicky was extremely courteous and took her time explaining the benefits of each bed set.Very knowledgeable in her field plus her pleasant personality. We will definitely return to the Chesterfield location on Clarkson.
The salesperson Vickie Rogers was the sweetest, patient and knowledgeable person that I have had the pleasure of being assistedby when making an important purchase, in a very long time.Thank you!!!
We had a great experience buying our mattress. Vickie was very helpful and knowledgeable.
Was on the hunt for a new mattress not really knowing what I wanted just knowing I needed a new one. I went to a couple different stores before I ended up at The Bedroom Store. My first impression was great! The store was clean, organized and very welcoming. I was met with the store manager walking in wanting to help any way he could. Not knowing what I wanted he asked questions and showed me a couple different types of mattresses. He spent a lot of time with me, very patient, and I was pleased with with the help and my new mattress!! I would definitely recommend The Bedroom Store to anyone looking for wonderful salesmen that know what they are talking about and are willing to help in anyway!
Go see Keith you won’t be disappointed with your purchase.
We had a spectacular saleswoman at this store, she was so fullof information on which bed that would fit our needs. This was the third time we have bought from this store. Stop in you wont be disapointed.
I shopped for a Tempurpedic mattress at several locations. And I found Vickie Rogers @ The Bedroom Store was the best informed and most helpful salesperson I encountered - which is why I purchased from Vickie! The deal she made for me was exactly what I needed.
Very positive experience. I got an explenation about the different beds and options, and found a great mattress in my price range.
I knew what I wanted, just needed to decide firmness. Terry was great, very helpful and I felt no pressure to buy. Highly recommend!
My wife and I stopped by The Bedroom Store last Saturday, in our search for upgrading from a queen to king bed. (The Bedroom Store was our third stop of the day). One week later, we are sleeping in a very, very comfortable Tempur-Pedic king bed. I cannot say enough good things about our salesperson, Vickie. She guided us in a very non-pressured way through several possibilities in the store, encouraging us to try them out there in the store, and asking questions about what we were looking for that allowed us to focus in on the right bed for us. Delivery was arranged promptly, and the bed was set up with all of our questions answered. I would highly recommend this store.
Vickie was very helpful & knowledgeable on her products. She spent a lot of time in helping us select the right mattress & accessories. Shess very sweet, pleasant and an asset to The Bedroom Store.
Vickie Rogers is the managerat The Bedroon Store in Chesterfield and she is Awesome! She exemplified excellence with her Customer Service! Vickie went over and above to make sure I purchased a bed that met my needs. She has a warm beautiful spirit and takes the time to make you feel comfortable and not pressured. I would highly recommend The Bedroom Store in Chesterfield and ask for Vickie She’s the best! Thanks so much Vickie!
Vickie took the time with us and helped us find the perfect mattress. We are so happy with our purchase. We will be repeat customers for sure!
Vickie was extremely helpful! She was knowledgeable and took the time to help and educate us on our best fit for a mattress, plus quality. Thank you!
Very friendly and helpful service. Can’t wait to get my new bed soon.
Vickie was very helpful and knowledgeable of product. She answered all questions and concerns. We be buying my next Tempurpedic mattress from her.
Vickie is an absolute gem. A true beacon of hope in a world amongst sleezy mattress salesmen. You will not regret buying from her. She will get you just what you need.
The personal service and knowledge I received from Vickie with regard to my inquiries and purchase were excellent !Thanks to her, (one of your finest asserts), the process was seamless and very accommodating !Mark S.
Vickie was fantastic to work with during our visit. She is extremely knowledgeable and patient and provided all of the information necessary for us to make an informed decision.
Ask for Vickie at the Chesterfield store. Great knowledgeable person willing to take the time to insure your get a bed combination that you will really love.
Vickie was very helpful and knowledgeable. The entire experience was hassle free and I would recommend it to anyone looking for a new bed.
Vickie Rogers was very gracious and helpful. Her knowledge of product and easy personality played a huge part in our decision to purchase our Tempurpedic mattress from the Bedroom Store in Chesterfield Mo.
Vickie did a terrific job with my recent purchase of a bed set for my spare room. She was not at all pushy but was very helpful, friendly and pleasant.
I bought my bed and I loved the experience, the manager (Vickie) was very kind and helpful...she gave me an excellent price for everything I needed.
Very nice and our assistant was very knowledgeable. Pleased with excellent service and cant wait to get my new bed!!
Vickie (the salesperson) was outstanding-made the whole shopping experience the best I have had.
My husband and I recently bought our new mattress from the Bedroom Store at Taubman. The showroom is large, bright, clean and stocked with a huge variety of mattresses. Its usually easy to get overwhelmed when trying to choose a mattress but luckily Tim, the sales associate that helped us, was extremely knowledgable on everything from adjustable bases to mattresses, even down to pillows. We did a mattress diagnostic which helped us figure out what type of firmness wed like in our mattress and Tim pointed out a few in our price point. The price range there allows people with any budget to find a bed that theyll be very happy with. Ray, the manager, took care of our purchase and payment transaction quickly and helped us load up our new mattress into our truck. We ended up getting a great memory foam that weve been so pleased with. Overall, we had a great experience at the Bedroom Store and recommend it to anyone looking to purchase a new mattress or bedroom furniture.
Saleswoman was knowledgable, had a charming personality, and handled the sale very well
Very friendly helpful sales
Vicki was very knowledgeable and helpful. Delivery was smooth and on time.
Vickie was very nice and helpful.
Vickie was very helpful and professional.
Great service!!
Nice store!
Great service!