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Chesterfield Service
245 Chesterfield Industrial Blvd, Chesterfield, MO 63005, United States
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Chesterfield Service
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Ro
Review №1

Kyle and all the team members at Chesterfield Service do an amazing job. I had a new, whole house humidifier installed and couldnt be more pleased. They have maintained my system for 2 years now and do an awesome job. I never have to worry about the HVAC knowing Im in good hands.

El
Review №2

I give the tech, Justin five stars! On the other hand, his supervisor was not thorough on the first visit and failed to correctly identify the problem with my dishwasher, resulting in two extra visited . He was also a little lax about keeping his mask safely and securely over his nose and mouth. I asked about the supervisor’s Covid vaccination status since I am elderly and he said they were not supposed to answer that. I reminded him he was coming into my house, but to no avail. Justin somehow managed to make me feel secure when he was in my house. His mask never slipped. The supervisor recommended a fix that I was not at all sure would fix the problem, and it didn’t. Fortunately, Justin came back alone, diagnosed the problem correctly (showed me where the dishwasher was leaking) and installed the kit to fix it. Five stars for Justin, five stars for the company’s guarantee, four stars for the company not requiring workers to be vaccinated or at least for the customer to be able to request a vaccinated tech. Supervisor gets three stars.

Mi
Review №3

Jerry did a fine job performing the annual maintenance on my furnace. It was his first trip to my house; he was on time, polite and ready to get to work. He answered the questions I asked him about the furnace and he was very helpful.

Ru
Review №4

Clogged drain in bathroom. Excellent, quick, friendly, professional service! I would give Mike 5 Stars ⭐️. Have grown to really love your company and the professional employees and service you provide! Thank you!!

Ne
Review №5

Diagnose issue with freezer. Order part. Will return when part received. Tech was efficient, courteous, and on time.-- Followup: Evan returned to install the part after it arrived. He was again on time, efficient, courteous, and professional - in and out in 15 minutes! Nothing but good to say about this company and tech.

Mi
Review №6

Bryan and James from Chesterfield Service were very professional and did a great job. They were quick and explained everything to me. I would definitely use them again for any plumbing needs.

Eb
Review №7

Chesterfield Services offered a fair price to look into a drain issue we were having in our laundry room. Michael and Joe were the drain specialists that assisted us; they were very friendly, thorough, and informative. We really appreciated their services. We plan on using this company again for our home service needs.Big thanks to Michael and Joe. You guys are awesome!

Gr
Review №8

I needed some electrical work done & contacted Chesterfield Service. The service tech they sent was John. He was very professional & courteous. John was very knowledgeable and explained everything as he went along. He did an exceptional job and exceeded my expecting. I would highly recommend John to anyone needing any kind of electrical work done.

Ju
Review №9

John was efficient, super knowledgeable, and went the extra mile. He was so nice! Very happy to have been given a referral to this company.

Ja
Review №10

They worked on our dishwasher. After being here for less than 5 minutes he knew what was wrong. He did not hesitate in getting to work. Also checked on the plumbing associated with the dishwasher and recommended that it needed service. To prevent any further issues. This company is terrific to work with. Have used them for several years with our Heating and Cooling needs. Evan was courteous and professional. 5 Stars.

Pa
Review №11

Sean was very professional. He was on time, communicated exactly what he was doing, and checked the entire system. He gave good suggestions to properly maintain my system.

Sh
Review №12

Mike from Chesterfield Service came out to our house to help us with a clogged Vanity Sink/plumbing issue.Mike was extremely professional and very knowledgeable. He was very thorough and fixed our problem right away. Mike was very friendly and gave us quality amazing service. We are very pleased. I highly recommend Mike and Chesterfield Service. Thank you very much.

La
Review №13

Jerry B. was personable, timely, professional and gave us options for our HVAC replacements. He was quick to provide us with information for different systems, answers to our questions and provided a solution that was perfect for us!

Kr
Review №14

Kordero at Chesterfield Service was very professional and fixed my washer quickly. I would definitely recommend this company and plan to use them again in the future. Thank you!

Br
Review №15

I had a sewer drain that was backing up in the basement. I called Chesterfield Service and they came out that same day. Mike in their plumbing department was very professional and friendly. He kept me informed throughout the process of the repair and showed me how he verified that it was fixed afterward. Great service, would recommend to anyone!

Mi
Review №16

We were extremely happy with the service we received on our dishwasher. In the future we will definitely reach out to Chesterfield Service.

Go
Review №17

Replacement of oven door hinges. prompt, courteous, masked and booties and knew exactly what he was doing and quickly completed the process, cleaning up after himself afterwards.

Ga
Review №18

Justin was super. He checked out the dishwasher. Unfortunately the leak was not found. No fault of Justin. He was very thorough.A very nice employee. A keeper!

Ca
Review №19

Service was much beyond what I expected. I appreciate the honesty and thoroughness of the technicians. They did not try to over charge or provide more service that required to fix the issue. I will 100% recommend and use them for any future home services I need.

Ji
Review №20

Sean was very friendly and helpful. He explained every step of the process. He was very knowledgeable and did the repair efficiently. Ended up buying a maintenance package as it was a good value for the money and Sean didn’t do a hard sell. Glad to have Chesterfield Service to call on.

To
Review №21

I called at 830 am about a leaking dishwasher, water was still running in so they got someone out immediately thankfully! A part needed to be ordered, but the initial visit was over by 10am. Very helpful and very reasonable price! I used them 10 years ago for the same dishwasher, both times theyve been fantastic. I definitely recommend them.

Tr
Review №22

We called Chesterfield service to look at and hopefully repair our refrigerator. They came out the next business day, assessed the situation, ordered the part, and kept us in the loop on the part delivery. It took less than a week for the part to come in and they promptly set up an appointment to repair. It took less than 40 minutes to install and make sure it was fixed. Leighton did an excellent job, communicated with us every step, and cleaned up after. We will be using Chesterfield service again.

Se
Review №23

Evan did a great job evaluating why my dryer wouldn’t heat. He told me the part would come within a week and it took no time for him to replace. He is very efficient and knowledgeable. I highly recommend this company!

Gr
Review №24

Customer service these days...well we all know....but they were very friendly and professional. There was a call 20mins before and Shaun was on time and very knowledgeable. He was able to explain the issue well and taught me a few things about our system. My husband and I were very happy with this company!

2G
Review №25

Getting people/companies out to your homes today - is a dice throw at best. Often times, not only are there excuses, when they do arrive, the red-flags begin to appear and - youd wish theyd leave immediately. I am ECSTATIC to report NONE OF THAT happened when Jesse Freeman from @Chesterfield Service came to our home today to provide us with efficient, cost-effective, focused plumbing services. His efforts not only educated my family and I, but help to restore some order that really did generate strife in our home. Whodathunk that one could get that level of satisfaction from a company in just a day. I am glad to make his efforts and Chesterfield Services sample the BAR for quality that I will eagerly expect from other tradesmen from other industries that come to our home. Thanks, Jesse and Chesterfield Service! While I dont hope for any more plumbing issues in the near future - when they happen? We know well be connecting with you!

Ki
Review №26

Evan was outstanding. He was courteous, very competent, and went the extra mile. He explained everything concisely, even looked at an additional appliance that needs repair. I’d refer this company and will certainly use them for all my appliance repair needs.

Bi
Review №27

Rapid ID of problem with explanation of plan of repair. Explained options and costs. Professional and personable. Completed repair efficiently. Second excellent experience with Chesterfield Service.

Co
Review №28

What an amazing experience! Evan did an excellent job of reviewing and diagnosing why my dryer stopped heating! He did a thorough cleaning of the internal parts and recommended some upcoming things to watch for. Id use Chesterfield Service again and would ask for Evan to come back!

Jo
Review №29

Jarod did an exceptional job of fixing an issue with our microwave / oven combo that had not been operating since early summer. He handled the issue very professionally and quickly, was on time and we now are back in business

Ri
Review №30

Outstanding customer service from this Company!The service techs, Mike and James, were very professional. They took the time to answer questions an concerns,and were very thorough and did not make a mess.Plumbing work is not cheap, however this is one area of home maintenance, where Ive found you get what you pay for. Rick

Li
Review №31

Evan C was very friendly and professional. He’s retuning, next week, w/an additional needed (ordered) part, to complete the job. But, he went over and above, to leave us in really good shape, until then.We’re “new” to Chesterfield Service… and we definitely plan on using them, again.UPDATE: Evan C was back, today, to complete the job, w/the part that had to be ordered.We’re highly satisfied w/his knowledge, workmanship, and professionalism!

Li
Review №32

Justin did an excellent job by checking our washer & dryer. Leveled the dryer & performed all of the maintenance items he said he would do.

Na
Review №33

TJ was able to come earlier than the appointment window. What a pleasant surprise! He did annual maintenance on the furnace and was out of here in no time.

Sh
Review №34

Bryan and James came to work on our shower head. We were not getting any water pressure. They were able to fix the problem! They also looked at several of our bathroom faucets that were loose etc. Bryan explained we needed new ones and why and that I should call the dealer as they should replace them for free. He told me exactly what to say and do. Bryan and James were professional, knew what needed to be done and as an added plus they were super nice! I would not hesitate to call Chesterfield Service again if needed! Thank you Bryan and James for your excellent service and for your friendly interaction!

Ca
Review №35

Kyle called to let us know he would be arriving in 20 minutes. Very pleased with what he took care of with our AC today. Very personable, neat and a dedicated employee. We’re glad he will be the man coming back to take care of items he deemed necessary today. No high pressure, just detailed what needs to be done!

Ba
Review №36

Leighton arrived as scheduled and took the time to listen to my problems with my range and then test to see the cause. He confirmed my hunch and ordered the replacement part needed. He was pleasant, courteous, and professional. I hope the part comes in quickly so that he can finish the job.

La
Review №37

Evan repaired my dishwasher and educated me on how to operate it. He was so professional and knowledgeable. I will definitely use the services of this company again because of him. Thanks Evan

Br
Review №38

Chesterfied replaced our kitchen faucet in a timely and professional manner.

Ma
Review №39

Chesterfield Services is highly rated and this is the first time I used the company. I found the office responsive and professional. A technician was dispatched the day after my call for dryer repair. The technician was professional, diligent and was an effective communicator. I was impressed and will use them again.

ba
Review №40

Kyle came out the same day we called. He was able to fix our AC, was polite and patient as he explained the intricacies of our (new to us) old homes heating and cooling system. Would highly recommend!

Ke
Review №41

Evan was awesome, he was very professional. He explained what he was doing and was very quick. This dude was balls out fantastic. If all their techs are like him, I wouldnt go anywhere else.

Ca
Review №42

Very good service . Everything was explained .technician was very professional .

Cy
Review №43

Mike was so professional. Spent time explaining what he found and recommended only what needed to be done. We have had other companies here and they have taken their time while here when being charged by the hour, not explained what was needed but yet added unnecessary things and we sometimes felt lied too. Mike at Chesterfield was amazing and clearly explained everything leaving us feeling so much better. I would highly recommend Chesterfield Service. I know we will be using them for our recommended repairs.

Br
Review №44

Great job installing our new AC unit for our office

Li
Review №45

Leighton performed a refrigerator repair. He was on time, professional, knowledgeable and friendly. He was able to obtain the part quickly and fit us back into the schedule the next day to finish the repair. They were very accommodating and the communication was excellent. I would definitely recommend!

Je
Review №46

Simply put, unless Chesterfield Service isn’t an authorized dealer for your brand of appliance, why would you call anyone else to service your appliances. They’re the most customer service oriented repair company that has been in our home with a most professional, thorough and friendly technician. While our repair wasn’t an emergency Chesterfield Service scheduled our repair appointment within a couple of days. While everyone dreads having to deal with an appliance not working correctly, my wife and I are much relieved we can contact a customer service friendly company that provides great thorough service with professional and friendly technicians. Incidentally, when checking with friends that have depended on Chesterfield Service for appliance repair we heard nothing but positive comments. Also, we learned today Chesterfield Service has expanded the service offering to include plumbing and electrical work.

El
Review №47

I didn’t expect everything will happen within the day — called their office mid morning and had the repair service early afternoon! We are now worry-free and ready for the winter! Big thanks to TJ Seeger, he was very professional and friendly! He fixed the issue in our automatic humidifier, explained well the situation of our furnace, and provided suggestions and tips to maintain the equipment. Highly recommended!

Da
Review №48

Came out for refrigerator warranty work. Repairman Evan C. was awesome

wr
Review №49

My service technician Evan arrived on time and was personable and professional, but even though I told them my microwave had blown a fuse and the model number, he arrived without even a spare fuse in the truck. He had to go to Ace and get a 20A fuse to finish the diagnostic. Turned out that a bad door switch was what blew the fuse and I didnt expect them to have that in the truck, but a standard 20A fuse doesnt seem like too much to ask.

Ja
Review №50

Evan was professional and troubleshot the issue quickly.UPDATE: Evan came back with the replacement part and installed it. The turnaround on the part was quick. They scheduled the install for the very next day, and communicated really well, so we never wondered where we stood. The service from these guys is impressive. Will use again and highly recommend.

Pa
Review №51

Shaun did his usual 5-star job while working on our AC this past Friday. He arrived on time, worked quickly, and carefully explained everything that needed to be done. He always does an excellent job, as does everyone from Chesterfield Service that we have worked with over the years. If you need help with your HVAC, I highly recommend them.

Ca
Review №52

Chesterfield Appliance has been so helpful, knowledgeable and friendly. They fixed our refrigerator and are always friendly and on time. Even came by to check on a rattle complaint by us at no charge.

Ke
Review №53

Evan was professional, courteous and knowledgeable… however, the service call and repair seemed pricey

Pa
Review №54

Jason & Jarod came by to repair GE refrigerator- we couldn’t be more pleased with their service and support. They were patient while I described problem - then went quickly to work and solved it! Very pleased with their help and would highly recommend your services to people I know! Thank you!

Ca
Review №55

Sean Nickrent came out to my house and was extremely professional and polite. He was able to diagnose the problem quickly and gave me an estimate. Unfortunately we had to order parts and it will not be able to be repaired for a few days but at least we have the ball rolling on repairing the AC unit which conveniently went out in the middle of August... I’m hoping the parts are local and the repair can be done promptly. But I am extremely satisfied with Chesterfield Service and will use them in the future.

Ja
Review №56

Jared Newman came here on a service call for an ailing wash machine. He determined the problem, gave us an estimate of cost & timing. Hes very professional, honest and forthright with his answers to my questions.The machine is 11 years old, so we opted to replace rather than repair. We will definitely call you again with any appliance need and recommend Jared to friends & family.

Do
Review №57

Service was good but technician forgot to relight the pilot in the water heater after turning the gas back on. Had to relight it my self after a cold shower.

Ka
Review №58

Leighton, our technician, arrived on time and finished the repair for our ice maker quickly. It is now back on line and producing cubes again. We’ll use chesterfield service again in the future should we need any more appliance repairs

Su
Review №59

My LG washer was having difficulties. The technician, Kordero, was a delightful young man who arrived promptly and diagnosed the problem quickly. Very pleased with the service

Ge
Review №60

Leighton was friendly and professional. He answered our questions and explained what we should expect for the balance of the repair process. Parts have been ordered. We will see what happens next. New part installed. Leighton went the extra step to insure the completeness of the repair. Once again Leighton explained what he had done to fix our oven/microwave. Professional and friendly throughout the process.

Pa
Review №61

We had our LG washing machine repaired. So far, it works perfectly. We really liked Evan and he is very knowledgeable and trustworthy.

Ji
Review №62

Bryan installed a new shower cartridge and faucet. He explained the repair work needed as well as the cost prior to beginning work. He was able to cover the parts under warranty from the manufacturer. The work was performed professionally and he willingly answered all our questions.

Ka
Review №63

Diagnosed problem with washing machine that wasn’t draining. Made a temporary adjustment that allowed me to use machine until they were able to get permanent part needed. They Ordered part and installed it. Prompt, efficient, courteous and reasonable. Recommend highly!

Mi
Review №64

Great company, and Justin was awesome! Fast but thorough. He used a multimeter to test various electrical parts on our refrigerator to determine the failure point. He knew how to troubleshoot a system correctly. Ordered the correct part needed, replaced it quickly and all is good again. Price was very reasonable. We could have paid a less if we looked around, but I doubt the service would have been as good or competent. Will use Chesterfield Service next time to make sure our repairs are always done right. 👍

Vi
Review №65

The whole experience was great. Schedualing online was very convenient. Prompt, and professional service.

Ro
Review №66

Our washing machine overflowed, and they came out to diagnosed the issue and repaired all within 45-60 minutes. Tech (Evan) was awesome! Friendly and explained issue so I understood, and after approval took payment and left. The area was left cleaner than when he arrived. The person I spoke to when scheduling call was polite and helpful; they were able to schedule around our schedule. I would highly recommend Chesterfield Service to anyone that needs repairs done.

Pa
Review №67

Jerry was professional and polite. He explained what he was doing and suggested options.

To
Review №68

Service Tech. was efficient and diagnosed the problem with my washer quickly. Gave me an estimate on the total repair. Unfortunately the repair was more than I want to invest in an 8 yr.old washer. I have used Chesterfield Service before and would totally recommend them.

su
Review №69

He did an excellent job, was able to troubleshoot and replace my garbage disposal very quickly. Very professional. 5 stars!

Kr
Review №70

Our technician Ian was extremely helpful, professional, and knowledgeable on the job. He suggested we sign up for a membership to prevent issues like the one we have in the future and it was all around just a great experience and I look forward to continuing working with Chesterfield Service in the future with my new membership.Via: The Shannon Family

De
Review №71

The installation crew was on time and ready to install. Removal and installation was flawless. Kept me updated on the progress the entire time.Will recommend to my friends.

Jo
Review №72

Evan was great regarding providing choices for us in repairing both the washing machine and refrigerator.

Ma
Review №73

Jesse came by to look at my water heater. Had a pilot go out for the first time in 10 years. He was very knowledgeable and extremely friendly. He reviewed everything on the unit. Gave it a clean bill of health and chalked it up to the bad storm we just had. I would highly recommend Jesse for anything g plumbing related. So kind and very knowledgeable. I finally found my plumber!

Ja
Review №74

Replaced heating element and control board. Highly recommend. Leighton did a great job. Thank you for sending him on our repair of our Thermador double oven.

d
Review №75

Everything was great! Scheduling was fast and easy, Jared got the machine fixed and I couldn’t be happier!

Gl
Review №76

Patrick was super. He was prompt, courteous and pleasant. Most importantly he fixed the problem!

Na
Review №77

Excellent and timely service provided by Mr. Sean and Chesterfiled Service Team, he explained me all the options very well and suggested the quick resolution as well. He came on time and resolved the AC Blower issue. Will refer Chesterfield service and Mr. Sean and will work with them again in future. Job Well done!!!

sa
Review №78

Sean was great! Super-friendly and didnt get annoyed when I watched and asked questions :) Suggested some minor repairs but didnt try to force-sell anything that wasnt absolutely necessary.Definitely recommend!

aj
Review №79

Kordero was excellent. Explained what everything meant, showing us everything. Very polite he ware booties, gloves and mask while he was in our home. Was vey neat put everything back where they belong. Kept looking and checking everything even when we thought it would be to pricey, to fix our dryer. Went above and beyond. We appreciate his service and would definitely recommend.

Da
Review №80

Purchased parts only. They had what I needed in stock. Great service from Curt as always!

Su
Review №81

Leighton D came to repair our oven. He was prompt, courteous, professional and knowledgeable. We were impressed with the COVID precautions that Chesterfield Service employs, and also with their communication. We received a confirmation text the day before, and a text and call when Leighton was on his way. So far, we are very pleased. We await the second service call when the part we need arrives.

Bo
Review №82

Jarod from Chesterfield Service has faithfully and accurately repaired our appliances over many years. He is professional, friendly and skillful.We trust him fully. One on a million!

He
Review №83

Jarod was great! Very professional and knowledgeable. I’m so glad I found Chesterfield Service!

Gr
Review №84

Timely arrival, very polite and helpful, took time to show the problem and explain it in laymens terms, and timely completion. Overall EXCELLENT SERVICE!!!

ju
Review №85

Repaired my washing machine. it was old but a great machine and I didntwant to buy a new one. So thankful for Kordero and Chesterfield Service!

Ma
Review №86

Very satisfied with the service for appliance repair provided by Jarod. He was professional..efficient..courteous..and helpful.

Li
Review №87

Winston did a fantastic complete job. I would highly recommend Chesterfield Service and Weston

Rh
Review №88

Shaun M. Again did a great job working on my system. He identified a problem and fixed it as well as making sure all parts are working well. He is kind, respectful and knowledgeable! He gives me great advice which I trust. He also helps me make long term plans on replacements. This is why Chesterfield service is my only company I use!

Ca
Review №89

I was very pleased and impressed with the quality, professional character and timeliness of my service. Shaun did a great job

M
Review №90

Shawn was dilligent in finding the root of the problem. Suggested a couple of routes to get the unit fixed/replaced.

Jo
Review №91

I turned off my main water valve to replace water filters. Upon turning it back on it leaked. It was Sunday after church and needed immediate attention so committed to I pay the $279. Technician arrived, took an adjustable wrench out of his back pocket and tightened it. Took all of 10 seconds. He explained that this happens all the time because of calcium build up. I asked him why he didnt suggest this when he called and coordinated coming to my house. He had no answer.The invoice sent stated that he replaced the valve; not true.Will look for a different provider next time I need plumbing help.

Ma
Review №92

Refrigerator repair. Very courteous and neat. Would use them again.

Lo
Review №93

Repair Bosch dishwasher: On time, careful, respectful of premises, VERY thorough and explained the problem, the benefit of repairing vs replacing and the cost. Set expectations of repair and timeline. Evan is a very good representation of Chesterfield service. I like that they communicate by text alerts and one phone call when tech was 15 min away. He came inside the promised window and seemed very knowledgeable and prepared.

De
Review №94

I scheduled a cleaning of my dishwasher filter assembly.Evan arrived on time and brought all necessary equipment with him to do the job.My dishwasher had never been serviced before and had quite a lot of calcium build up. Evan quickly disassembled the washer in order to reach the filer and other related components.He worked in an efficient and clean manner and didn’t create any mess.I will use this company again.

br
Review №95

Had leighton out to repair my refrigerator. He was very professional and had the job done in no time. Very happy with the service and the whole experience. They made it easy right from setting up the appointment. Rock star service.

Ro
Review №96

Chesterfield Service sent technician, Mike Hubbard to work on a plumbing issue in our kitchen sink. He arrived on time, and he was professional. He kept informed of what he was doing, and he explained the equipment he used in our house. The issue was not completely fixed, but he was able to not only have a referral for us, but to actually set an appointment for the issue to completely be solved. This kind of service is exceptional.

Ca
Review №97

Today I had a new Chesterfield Services technician he was friendly, clean and professional in accomplishing fall HVAC systems checks/ testing. We are ready for heating season.

Mi
Review №98

Sean was on time, polite, and took me through every step of the process before each action. He answered all my questions and explained things in terms I could understand. By contrast, I was having internet installed at the same time and lets just say that seeing great customer service and horrible customer service next to each other, really made me appreciate Chesterfield Service!

Ri
Review №99

Jeff came by to give us an estimate for a water recirculating pump. Very professional explaining exactly what he would do. We agreed to have one installed and he promised to send one of his best plumbers and checked when he was available while he was standing with me.

Bi
Review №100

Outstanding service/ plumbing repairs/Jamie and Erick/ 5 stars !

Information
34 Photos
100 Comments
4.9 Rating
  • Address:245 Chesterfield Industrial Blvd, Chesterfield, MO 63005, United States
  • Site:https://chesterfieldservice.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB%20Listing
  • Phone:+1 636-735-7813
Categories
  • Appliance parts supplier
  • Air conditioning contractor
  • HVAC contractor
  • Appliance repair service
  • Furnace repair service
  • Heating contractor
  • Plumber
  • Pumping equipment and service
  • Refrigerator repair service
  • Washer & dryer repair service
Offerings
  • Repair services:Yes
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