I hired BantamWesson to replace my oil tank and the process was very professional from inspection of my old tank to quote to installation. The installation team of Patrick and Ed were excellent and Patrick in-particular was friendly, knowledgeable, and took the extra step in installing siding over the hole from my old fill pipe. I also used BantamWesson to replace my water heater, and was very pleased with that install as well. Would hire them again, and would certainly recommend.
Jason and Juan are outstanding representatives of your company! They were prompt, attentive to detail, and listed respectfully when I asked them questions. The answers were given in a highly professional manner. Thanks for sending me these exemplary people to do my energy audit!
Bobby and Sean came to my house for an energy audit. They were both professional, very nice, and neat/thorough. Everything they did and offered was explained well. They offered exceptional service and I will be using them again!
Arrived on time, courteous service, and very well knowledgeable. Great service would highly recommend!!!! thanks to our home energy audit we were able to get insulation in our attic and basement!! Will K and Ken B were great!!!
We were very satisfied with the service received from CJ and Josh. They were informative and knowledgable.
The technicians at Bantam Wesson--Phil, Bill and the others--are among the most knowledgeable I have ever met. Furnaces, oil tanks, etc. are like a foreign language to me, but Bill has helped demystify these essential house features. Thank you Bill! In addition to being knowledgeable, they are gentlemen. Pleasant, professional and having great integrity. Thank you Bantam!L.C. Cheshire, CT
We had Bantam Wesson do multiple improvements to our home. the latest one is having our home insulated. The young men; Radames, Cesar, and Matt arrived right on time, introduced themselves and went over everything they were going to be doing. Paul also arrived in order to help with the insulation of the attic. All 4 guys were great. They were respectable, professional and cleaned up after their work. Paul came back 2 days after to make sure the work was up to par. We did find a piece of our clap board on the ground and when I called they were going to send someone out to put it back on the house. thank you to everyone for the great customer service.
Had a good experience with Will & Ken helping me out with an energy audit today. They seemed very knowledgeable and did nice work with the weatherstripping they added to some doors... also appreciate the replacement lights.
The installation techs from BantamWesson who installed a new furnace and oil tank did a fantastic job. Everything went smoothly and quickly. I would strongly recommend BantamWesson and their installation department,
Had a energy audit today from Bantam Wesson. Jason and Ubaldo did a great job from explaining the process to filling leaks that were draining my energy bill. They identified problem areas like my ceiling insulation and then set me up to have insulation added at a great price. Would definitely recommend this to anyone.
Ken and Will were so nice! They gave me so much information about the energy of my house and how to better it. Highly suggested!
Exceptional service. Jason was detail oriented and I am excited to continue working with BW in the future.
Awesome work in our home. Provided by Bobby and Josh. Ever professional and clean. Thank you!Kim and Joe Summa
Kent and Will K. were very professional and were very communicative on my options as a home owner to take full advantage of local Connecticut Rebates. Thank you!!!
Ken and Will completed are home energy audit and provided valuable feedback and tips. Very happy with the service!
I had Ken and Will out for an energy audit, and they were a pleasure to work with. Arrived early, worked quickly, and helped me with next steps to getting extra insulation
Very professional and knowledgeable.
Friendly, punctual, professional.
We had our air conditioner serviced last week. The serviceman was friendly, courteous, and experienced. He explained what he was doing every step of the way. When he was done he told me the condition of our system, and was on his way. I recommend this company.
Definitely would recommend their services; very friendly and personable. Job finished quickly. Arrived in a timely manner. Glad to have chosen their services!
Larry one of the owners was a awesome guy from the start I liked him and as well as for him taking me under his wings to teach me the oil and propane business even at a late start they are well organized and detail oriented for handling each customers needs for oil and propane delivery to accommodate each customers needs the lady’s at the front were very pleasant and nothing but helpful everyone their was very easy and pleasant to work for would highly recommended them to anyone !
We can not say enough good things about Arbor Energy. My husband had an issue with his propane furnace for the greenhouse and Arbor came to his rescue that very same day. We also use Arbor for our oil furnace needs and all of their service people have been very professional. Your office personel are outstanding and extremely helpful, especial Gayle and Hope.
The gentleman that came out to do the service did a wonderful job and boosted the efficiency of the furnace. I hope hes able to come out again for the next service!
We have been customers of Arbor Oil for many years. Everyone at Arbor Oil is extremely friendly and accommodating . Their service is performed in a timely manner, is thorough and CLEAN! When it was time to replace our hot water heater, the various models were explained to us allowing for our being able to make a decision on a heater that was right for our needs. We plan on staying with Arbor Oil for many more years to come!
Bill came yesterday to do the seasonal service for my furnace and air conditioning system. He was on time, and worked quietly and efficiently. He did a great cleanup when he was finished.....I was very pleased.
We woke up with no heat, and Arbor had a repair technician out to us quickly. He was thorough in diagnosing the problem, and getting our oil furnace back up-and-running. Any time that I have had to call customer service, they have been very helpful in addressing any needs and solving problems.
Service techs were on time. They were very professional and courteous. They explained everything they were doing and answered all of my questions. Quick and efficient.
I expect nothing less than a perfect job from Arbor oil which they always do. Been with him over 20 years and they never cease to amaze me the best service and workers thank you for everything
Service was great as always. My only complaint is: I was given a window for arrival of 9am-1pm (awful wide) then didnt arrive until 1:30pm. Ties up a whole day for a 1.5 hour service. Maybe efficient for you but not me.Dennis
I had a oil line sensor fail at my home this past Sunday. I was working and could not be available until late afternoon. The emergency call was handled wonderfully well by the phone operator. The technician agreed to meet me at a specific time that afternoon. The problem was diagnosed and repaired in 10 minutes. The concern and support were appreciated, as it was below freezing that afternoon and the house was 55 degrees by 4 PM. I was very impressed with Arbor Energy service.
From the evaluation of my hot water system leak, estimate of the repair or replacement through the removal and replacement of the system all Arbor Oil employees were on time, courteous, and professional. This is why I have been a customer for over 20 years.Thank you!
Very professional and pleasant to deal with. Highly recommended!
On behalf of Dr. Ed Zigler, thank you so much for your excellent service.
Have been a customer for over 15 years! Always satisfied with service & company. Thank you Arbor
We are very pleased with Arbor, theyve got a great team and do excellent work!
Bill the svc tech was both neat & thorough while performing maintenance on our oilburning furnace.
Excellent and prompt service with regards to my aging boiler issues by Arbor Energy. I highly recommend utilizing them of all of your energy needs.
Service Reps were on time and completed furnace tune-up in a timely manner . They replaced a defective expansion tank and prv and informed me a few other details that I should be take care of to keep the furnace running efficiently. Nice Job!
Too small to know, too big to care.I had a two year heating contract that covered almost everything, after one year my boiler was making a lot of noise. I made an appointment, service man came to repair, then a week or more later I receive a bill, they told me that they changed the terms of my contract.After several calls they agreed to honor the contract.I had them come out 4 times for either a service or annual cleaning. Each time there was an issue. Old filter left on the floor, pipe insulation left on floor, muddy boot tracks etc.All this for the some of the most expensive oil and propane pricing. My two year contract is up in a couple months, looking forward to saving some money with another provider.
During the past two winter months, I have experienced two problems with loss of heat. Although I was a new customer the first time, I was treated so nicely that I had no fears about calling Arbor Energy the second time.
Great service, on time, courteous and thorough!
My appt was originally between 7am and 9am. They called to say my window was shortened to between 8 and 9. The day of the appt, they called to say it would be closer to 9, and the person showed up at 9:30. I didnt really mind because I understand things happen. He was here for about one and a half hours and was very thorough. He remembered from a previous visit that I dont like it when my ducts make noise, and he found a couple loose ducts and fixed it before it could bug me. Ive been with Arbor since 2000, and dont see myself leaving any time soon.
We have had Arbor Oil for a number of years, including having our furnace replaced. They are competent, personable and a pleasure to do business with.
Terrible service experience over many years.Finally discontinued service.Long overdue.
Arrived on time. Very courteous and professional. Took the time to discuss problems with me.
The tech was almost 2 hrs late. He was here for 1.5 hrs and it took him at least 20 minutes to fill out the invoice. I needed to get to the bank and I just barely got there.
The tech was on time, informative, and did an excellent job.
The technicians were very pleasant and professional.
Diagnosing issue with no heat was done quickly and replacement of damaged part done. Service was professional.
I was very satisfied with the service gentlemanhe was very polite, and even took away my box containing the air filters,he was a big help. thanks
I use Arbor for all of my heating and cooling needs. Great people, great service and most of all, a great company.
Technicians came when they were scheduled, took care of customary maintenance and also completed work on a concern that I had voiced when scheduling the appointment. Thank you.
Great service as always, Thanks Bill
On schedule and performed our yearly AC with no issues
On time, polite, nice guy, cleaned furnace, and went out of his way to fix a leak for me. But this is nothing new, its always this way with Arbor Energy! Thank you!!!
Great and timely service
Great service
Everything was spot on.