Been going there for years. Parts, service and sales try to accommodate the best they can. If you needed personal service then owners are all ears. Never had an issue. Always a good experience.
Awesome Customer service! Ms Carol really knows her job. I drove from Richmond for their service.
My vehicle was left for service. I attempted to pick it up SaturdayApril 10, 2021, but the system would not accept my credit card. I returned Monday, April 12, 2021, and I wrote a check this time. The check was good and the money was in the bank. The system wouldnt accept my check. I told them they could call the bank but after taking the check to the main office it was corrected.I started to leave with the truck and experienced the same issue(s) that were suppose to have been repaired. I left it again for service.
Thwy are very helpful and had just what I was looking for.
Just like every Volvo service center, your truck is vacationing for days. Please dont have to order a part
In a wordExtraordinary,the attention of the staff, the professional and honest, a unique experience in a Volvo dealer, at least people saw a smile,I am sorry I did not go before
Great service.. good people..
Always been very helpful finding parts for our Mack’s. Reasonably priced!
Its a warehouse in Norfolk my company delivers to, great group of guys. They get you in and out pretty quick, but they have there days.
Been here on several occasions staff always friendly and helpful and works always done in a timely manner....
Great place. People are always nice. Service and parts people are knowledgeable and helpful.
They are ALWAYS AWESOME :o)
Good people. Good service
First they wouldnt let me park there for a 8 am appointment.Second when I asked them if they could recommend a hotel for the night, I was told there are some down the road.Third they claim to have a shuttle service. They dont.Forth I can only hope the truck is fixed when they say it will be done. I will update this.
We had a truck drop with a dpf issue the week before xmas. The service line was packed, but they stepped up; took our driver to a hotel and worked us in to get him home for his familyThey kept me updated, had all the parts on the shelf; that is a first for us.best part was the sensor and filter clean was done a better price, then the dealer I buy my trucks from. I was not considered a profit center, but a customer partner.
Very pleasant people to deal with
Had the parts we needed and very knowledgeable
Loves the service, I bring my Volvo RV Hauler each year for its state inspection, they get me in and out. Great service Dept personnel.
Service department needs work. I stood for service for 10 minutes, 3 employees were on the phone and know one acknowledged my presence. The proper thing to do is say someone will be with you shortly.
They do great work, but they are always packed and there will be a wait time on you getting your truck done. Call ahead before you drop to make sure you can get your truck in other wise you may be waiting a few days or weeks...
On point.
Parts people are know it all condescending morons that blame you when they mess up.Im trying to talk my company into buying our fleet trucks in a different brand.
Extremely knowledgeable staff I went to the parts department and they were able to give me exactly what I needed, even printed me out a diagram.
Carol is the best in getting what you need.
Very helpful in getting right parts Although their slow at doing so. System very slow
They give free t-shirts to customer who spend $250 or more which is very easy to do.
The best truck to drive if you like automatic transmissions.
I get my rv inspected and services there. Very professional.
Knowledgable sales staff. Very professional.
Nice place to get work done that I cant do myself to my truck, the front desk people need some personality. they do give a military discount :).
Ok place clean teally high prices
Great prices on truck batterys
Polite people and good service!
Small business not enough room to perform services and get your Mack truck and work in a week
Cool guys there
Great people
Great people!
Stay away from this sh..t hole, you dont want them to touch your truck, dont do it, you will regret it, unless you got thousands to spare and weeks to sit home, and then you get your truck and its worst then before, like they dont have a clue how to work on those Volvos, And then you think your repairs are under warranty, FORGET ABOUT IT...
Great Service
Great time
Avoid this place!