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sweetFrog
109 Volvo Pkwy #7, Chesapeake, VA 23320, United States
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sweetFrog
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M
Review №1

Whats not to to love about Sweet Frog? Excellent customer service. Following social distancing and COVID practices. Sanitizer and disposable gloves for customer use. Great choice of flavors and tons of topping choices. Your cups are weighed at the end. I paid $30 for three small cups full. Delicious.

Le
Review №2

The mango froyo is amazing! Great service, lots and lots of topping choices.

De
Review №3

Great local fro-yo, make your own mix sundae. Loved it. Fresh toppings and pleasant counter help. Would go back.

To
Review №4

Went in yesterday afternoon for a quick treat with my daughter I was immediately greeted by the young lady and asked how my day was going. When it was time for toppings I was made aware of the new topping. Very polite, very sweet to my daughter. Great yogurt even better staff.

El
Review №5

They wouldn’t honor their own coupons. They wouldn’t explain why and she wouldn’t let me talk to a manager. There are plenty other frozen yogurt shops, I’ll never go to this one again.

Kr
Review №6

The perfect place to take care of my frozen sweet tooth in a healthier way. Love my fro-yo....that Georgia peach they have on deck right now is PHENOM!!!!!!

Ja
Review №7

Covid still has it at a point where you can’t get your own toppings yet but everything else was great and clean.

Mi
Review №8

Pretty tasty fro-yo. Assortment is nice and there‘s a ton of toppings. -1 for price, since it is a little pricy. $20 for two fro-yos is steep. But the quality is good.

Ca
Review №9

Sweet frog is a fun little shop. I love all the different flavors. You can mix a certain two or get one or multiple. I got a mix of cotton candy and pineapple which I thought was a good mix of tart and sweet. I also love all the toppings available. Fun, cute, would come again.

El
Review №10

The place was very clean. Everything was yummy!

Su
Review №11

My kids love this place! I came in here Monday in the late afternoon and the young lady working was so nice! Everything was clean and I love how they do the toppings now especially with kids and COVID.Will definitely be coming back here!

Br
Review №12

Love the night crew who was working super sweet girls and very polite

Ca
Review №13

We were gifted a $20 gift card to take our family of 6 for a treat. We happily got our treats and the total came to $32. The card reader wasn’t working properly (the worker said it has trouble reading gift cards), and we had to pay the whole amount out of pocket. We would NEVER had visited if we knew we’d have to pay the whole amount, honestly, we have trouble paying $12 for ice cream.Anyway, we would have walked out, but the kids were so excited about their ice cream, we couldn’t do that. PLEASE fix your card reader!

Ar
Review №14

My kids and my nephews and niece wanted Ice Cream. I was told that is one of the healthiest places to get ice cream because the staff serves you. The kids love their flavors.

P
Review №15

Excellent customer service 👏👌👍😀

KJ
Review №16

The whole family loves this place each and every time!

Pa
Review №17

My daughters and I truly LOVE Sweet Frog!!! We love the atmosphere and the awesome customer service...the only concern that I have is, there needs to be a sign that states that it is MANDATORY that hands be sanitized before self serving. Other than that...great family place!

La
Review №18

Visited today with my daughter. She always loves to get toppings, however, I told the cashier I did not want it no longer because there were gnats or some type of small black insects flying all of the toppings. Disgusting to me. When I brought it to one of the workers attention, she, very nonchalantly, said she had been fanning them all day as she was waving her arms/hands over the toppings. No apology from her, nothing - as if it were normal and as if I should be ok with it. If you go there, I highly recommend checking the toppings first before adding them to your ice cream.

Ma
Review №19

My daughter really likes this place, if she could go everyday she would, it can get costly if you dont pay attention to the amount you put in your cup, see they charge by weight. I do enjoy eating here myself every so often. Clean area, great selection of frozen yogurt, lots of toppings to choose from. Outdoor seating too.

We
Review №20

Neat, clean and fun atmosphere. The employees were friendly and helpful. Oh and so many frozen yogurt and topping choices.

Er
Review №21

Very good taste and selection of toppings but too expensive and no small cups to test flavors.

Lu
Review №22

Nice flavor choices. Good variety of topping choices. Clean. Missed a drizzle of honey like back home but still a nice evening.

Ge
Review №23

Yogurt was good, the afternoon staff was very rude.

Na
Review №24

Always a good experience. Their selection is good and toppings are always fun. My family loves this place. It’s nice that they have non-dairy options for those of my family that can’t have lactose. It’s a little pricy, but worth it in the end.

Zo
Review №25

Ive been having issues using coupons at Sweet Frog, as some of them (including this one), dont take online coupons even if theyre Sweet Frog. Ive had the same issue at the 21st Street store one time, and they are close to losing my business. Im not going to pay full price if I have a coupon just because youre franchise, privately owned, corporate, or whatever. If your name is Sweet Frog, you have to accept coupons with that name; otherwise, Skinny Dip has all of my business and are more deserving of it than you.

Jo
Review №26

Family friendly, healthy and Christian environment. I cant ask for more. Delicious treats and affordable prices. Quite spacious and they even have tables outside.

El
Review №27

Fake not good this supost be frozen yogurt lies taste like soft serve icecream. The best yogurt I ever had in my life is located Eden NC. I recommended so good.....

tr
Review №28

This place is amazing. Friendly environment. Smiling staff. Clean. Christian music. A+ place for sure. Oh and they have a huge selecrion of topping including popper tapioca balls. Strawberry and mango. i would request yogurt poppers but 1st world problems right.

M.
Review №29

I didnt realize some Sweet frogs were better than others. There werent too many ice cream options and some toppings seemed a bit old. Overall, I love the appearance inside of Sweet Frog and the workers were nice.

Yu
Review №30

It was just okay. Ive seen frozen yogurt location with more variety. The condiment section was pretty nice and for one cup half filled I spend about $6. We were the only ones there I guess because of the season.

Cl
Review №31

Never disappointed here

Be
Review №32

Love frozen yogurt and being able to dispense my own, and choose from the many, many toppings. Often, they dont have the flavors Im looking for though.

Ph
Review №33

Great local experience with incredible variety.Kids love it!Christian business, but not over the top religiously.Strongly recommend it for a fun family activity...

Je
Review №34

The cashier was very rude she asked what size and I said regular size I meant a small and she responded very rude she saidI dont know what regular is and she pushed my ice cream very rufe

2
Review №35

My level of satisfaction has been declining with this location. Ive walked in a couple of times and not been greeted. And lately, it seems like the yogurt has been melting before I can even get out the door.

Br
Review №36

I worked here for two years and loved it!! Fresh fruit cut daily, variety of toppings, yogurts, and sauces! EXTREMELY cleanly. Awesome boss and coworkers, always had a great atmosphere. When Im back in town theres no other froyo place I go to!

Ca
Review №37

We always enjoy sweet frog. Good, clean atmosphere and tasty options.

Ju
Review №38

Good

Gr
Review №39

Sweet Frog had the most variety. Love it!

Ke
Review №40

Sweet Frogs is, so far, the best chain frozen yogurt Ive had. This location is always clean, stocked, and inviting. I usually go early enough that I miss most of the rushes, but the times Ive been when it is hectice still move quickly. The staff is also genuinely friendly and try to keep everything clean. For younger kids, the selection might be overwhelming and they should definitely be watched by parents (Ive seen so many kids touch pourer spoons to yogurt and then replace among other things). Outside of that, I recommend here highly for some good frozen yogurt and friendly faces.

Ka
Review №41

Fruit is never fresh and always cut in huge pieces to add to weight. Woman at counter was reorganizing toppings at the same time as I was trying to get toppings and not saying excuse me. Also the whip cream is kept behind the counter I’m assuming for child purposes, so when I asked the woman for the can she refused to let me hold it to put the whip cream on MY ice cream as if I was going to steal the can.

Ed
Review №42

Great frozen yogurt. Multiple flavors and a ton of toppings to choose from

pi
Review №43

I spent $26 on yogurt for my kids as a treat. I asked to sample some flavors myself and was later yelled at, in front of my kids, for having too many samples. Ill be spending my money somewhere else in the future.

Br
Review №44

Love this place. Clean. Free samples. Prices arent great, but they arent out of line. Staff is very friendly and if it is crowded, like after dinner, the traffic still moves quickly in there.

Do
Review №45

My family and I love coming to this store! Lots of options with yogurt and toppings - including our favorite yogurt - Original Tart! Be sure to get their stamp card!

wi
Review №46

This place is has a way better selection than Californias Yogurt Land! Our new favorite for sure!

Aa
Review №47

Delicious! Lots of toppings. Clean. Amazing service. I have been 7 times and will continue to enjoy Sweet Frog. I only wish they were open later than 11pm on weekends.

Ka
Review №48

Yummy yogurt, lots of options for both yogurt flavors and toppings. I was happy to support a Christian driven company with a fun atmosphere, friendly staff, and good yogurt!

Ja
Review №49

This sweetfrog is like most sweet frogs clean pleasent, full of frozen yougert and mix ins. Just like all they are a christian based franchise that is not overly in your face about it. They are friendly pro kids and if you ask they even have coloring pages and crayons for the kids.

De
Review №50

The service here is excellent, the owner is very friendly and sweet. I love the atmosphere and people. The yogurt is tasty and sweet. Love this place. Debra Hilliard

Jo
Review №51

This was my first Sweet Frog experience and I have to say I will be going again.I really didnt think it was going to be so delicious haha plus price by the pound is awesome haha the topping choices are extravagant.This location was also clean and even though it was late at night they were ready to serve and let us taste test a couple things.Thank you will be returning.

St
Review №52

Love to get different favor of icecream

Ka
Review №53

Gluten free, vegan, and lactose free options and it was great! The workers were super nice👌👌👌

La
Review №54

I LOVE SWEETFROG!!!It is my favorite Froyo place ever!I got the Oreo Cheesecake Flavor, and toppings galore!!Butterfingers,Brownies,Snowcaps,Nerds,M&M,Chocolate Syrup, Etc. Theres just the best thing in the world about SweetFrog!The sweet smell, the pastel colors, heck, the last time I went before this time I got a jumbo stuffed animal of the mascot frog Scoops frog sister Cookie!I just love SweetFrog, such a fan.Plan on working there one day.5 Stars for SweetFrog!!!!

Lu
Review №55

Great place. Very Clean, friendly staff, great toppings.

KC
Review №56

The woman with the apron on rolled her eyes when my family and I walked in. Neither her nor the person who rang us up greated us. However the person who rang us up was polite in doing so. I will not be returning to this location. Im a Regional Customer Service Manager and I would not tolerate my team treating customers in this manner.

T.
Review №57

Love this place, wish they had sugar free candies section for toppings to go along with sugar free yummy yogurts

Ka
Review №58

Each time I have been in this store I have received excellent customer service and the product is delicious. When I am in town I always make sure to visit this store!!

No
Review №59

Decent froyo spot. Variety of flavors and toppings, very clean, friendly staff, and conveniently located for dessert near several restaurants.

ch
Review №60

My favorite spot to get yogurt and it is so clean.

Me
Review №61

Absolutely love this place, makes me feel like a kid when I go in here

Ye
Review №62

Pricy and pretty much sort of kept clean. Sticky tables and floor almost every time out of the ten times I have been here.

Hu
Review №63

Awesome Yogurt. Clean. And great staff!

Je
Review №64

Yum! Good froyo and they offer military discount.

Ei
Review №65

No matter if its 30 degrees or 100 degrees outside, sweetfrog always hits the spot!!! Best place in town for a frozen treat!

An
Review №66

Love that it is a Christian establishment that provides amazing FoYo with great toppings

Ju
Review №67

Our family loves Sweet Frog. Great flavors and always clean.

An
Review №68

Frozen yogurt and toppings. Lots of toppings.

BI
Review №69

Way too expensive

Br
Review №70

Good froyo but just like every other froyo place nothing special

bu
Review №71

I love the ice cream and the toppings...

Fa
Review №72

Our entire family loves this place.

se
Review №73

First time there and got kiwi and cherries and both were sour! i had to dump the fruit. very disapointed

Ya
Review №74

Best yogurt bar in town....yummy!!

Bl
Review №75

Love the ice cream and all the toppings!!

An
Review №76

Its so good and sweet

Ch
Review №77

Great froyo

Lo
Review №78

Very good and the workers are very pleasant

jb
Review №79

This is my favorite yogurt shop ! The workers are always so polite!

Ma
Review №80

My wife prefers it over Skinny Dip because they always have a tart option.

Se
Review №81

Fro-yo at its finest!

la
Review №82

Staff is always friendly and helpful.

Jo
Review №83

It was chill!

Da
Review №84

Very good frozen yogurt.

Ky
Review №85

Our favorite frozen yogurt spot!

Ic
Review №86

Nice especially for kids...

Wi
Review №87

Delicious!

Da
Review №88

Tried to go here but they had doors locked at about 6pm on a Friday night not a holiday

Ra
Review №89

Great yogurt choices

Ed
Review №90

OMG, the yogurt is fabulous

Tr
Review №91

Lots of topping choices

La
Review №92

Friendly, clean and good!!

er
Review №93

Love this place!

Ti
Review №94

The best yogurt

Ly
Review №95

Over priced!

Be
Review №96

Great Time

Jo
Review №97

Amazing yogurt

Ke
Review №98

It was delicious

C
Review №99

Fantastic!

Ri
Review №100

Always awesome

Information
65 Photos
100 Comments
4.3 Rating
  • Address:109 Volvo Pkwy #7, Chesapeake, VA 23320, United States
  • Site:http://sweetfrog.com/stores/35131
  • Phone:+1 757-410-9988
Categories
  • Frozen yogurt shop
  • Dessert shop
  • Ice cream shop
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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