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Courtesy Auto Service Center
1113 S Military Hwy, Chesapeake, VA 23320, United States
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Courtesy Auto Service Center

Comments
Em
Review №1

I received excellent service and highly recommend this place to get your state inspection.

Mo
Review №2

I would recommend Courtesy Auto Service Dept. if your vehicle needs to be served, whether you purchased from them or not. On both occasions, I have been here, I havent had any issues with my car. You do have to be there extremely early at the opening for certain services. Also, the tech even topped off fluids in my car without additional cost, and it was warmer and toastier than before when I got it back. Thanks to Mr. Chip and service tech BBEN for being able to have my car inspected and oil change in a reasonable time so I wouldn’t be late to my next destination. **********(Ten Stars).

Ro
Review №3

Very good work and fair price

Sa
Review №4

I bought my car here and I go to the shop when I need something significant done. They are always kind, reasonable, and get the job done. During this pandemic, be sure to make an appointment or you may have to leave your car.

Ja
Review №5

Chip is AMAZING 👌 and will always look out for you. I really recommend Courtesy!!!

De
Review №6

Excellent service! They only charge for the services that are rendered. Very short wait time.

Gi
Review №7

Fast friendly service

Jo
Review №8

I had 4 tires Mounted and Balanced by Frankie. He did an awesome job and kept me informed during my appt while I waited in the waiting area, which is very comfortable. Definitely ask if Frankie is available my car has never rode so smooth! Georgia was also super friendly! Will most certainly come back when I need my car worked on in the future!

Wi
Review №9

Very Great Customer Service, Thanks to Mr. John curtis helping me purchasing my first car Great car .

Sh
Review №10

Efficient. Tracy did my oil change it was free! 🙂

Ia
Review №11

Went to get a tire mounted and balanced, they were very friendly and happy to help even though it was close to closing time on a Friday. I will return there for future service needs!

Ca
Review №12

Treated my show quality mustang like they owned it. Super friendly staff. Rare to get super customer service - but you can find it here. Mechanics are too quality, and manager knows how to run a tight ship - something I appreciate as career Navy.

Ju
Review №13

Very professional and doing good work on my truck.

Ka
Review №14

Upon dropping my car off, I stressed the importance of needing my car back same day, the lady at the desk said thats not a problem. They called me that evening and said they just needed to finish the oil change and they would call me. They never did. I had to call them the next day in the afternoon because they never called in the morning. I mentioned my experience at the check out, no discounts were offered and they wrote it off as normal. I was always treated with respect by the people working there however the lack of communication on their end is enough to not have me return.

Ty
Review №15

I went online and the very nice salesman name Mr Curtis aka C.J. worked with me for 2 days to make sure I was truly satisfied with my choice and payment. He went above and beyond to make sure I was very satisfied. Chuck was very friendly and helpful as well. Thanks to lady at the front desk who shared her fresh hot Krispy Kreme doughnuts! ❤🥰Thanks again for all your help. Truly blessed.

Te
Review №16

The car I had recently purchased was having a problem starting. I brought it in but they were unable to replicate the problem. Instead of sending me on my merry way wishing me good luck they gave me a loaner (I live 40 miles away) and continued to search for an answer. In the end they brought it to the Subaru dealer who had to reset the computer. As of today I am problem free. Thanks for going the extra mile.!

Ca
Review №17

New to the area and it was unexpectedly time for a new car. Courtesy treated me like family and the car didnt leave the lot until it was perfect and I had the best deal for financing. Thanks to Dave and the amazing team members!

C
Review №18

Ever since Chip and his team have worked on my vehicle in late 2016 and early 2017 I have had to fix their mistakes, these include replacing the valve cover gaskets, removing misc tools like brushes from coolant lines, and alternator issues.When I first picked this vehicle up from him (A 2004 Nissan Xterra) the most recent work they did was replace the timing belt and valve cover gaskets. Chip explained to me that the key fob and interior lights dont work because its just an old car, the vehicle cut off whioe driving one day due to a bad alternator. After they replaced it surprise, surprise, the interior lights and key fob magically began to work again!Later that year due to excessive oil leaks I had to replace the valve cover gaskets, the very same ones they supposedly installed not even a full year prior, one was so bad it looked as if it was made of plastic. At this time I also found a broken brush in a coolant line, and various nuts and bolts loose in the engine bay.Now due to loose fitting bolts the alternator they installed fell out and Im having to replace the belts and possibly the alternator.Chip said its not his problem, I guess its just normal for these things to happen after only 15,000 miles.

To
Review №19

The service my husband and I received was really great. Our sales rep John Sandhoff was awesome in helping us find a car that suited us and our budget. Justin Boucher was also great in researching different places for financing. I would definitely recommend these two gentlemen to friends and family. So if your ever in need of a vehicle go check out John S. and Justin B at Courtesy Auto sales. Thank you both so much for all your help. Bill and Captoria Martin

Br
Review №20

Great service today! Very exceptional...

Fa
Review №21

The staff are friendly. The prices are fair. The owners are honest.

Bi
Review №22

Took care of my problem with my Trk

d
Review №23

Just got inspection but friendly service

Sa
Review №24

Very dependable, low prices, good work

As
Review №25

Amazing service, fast and efficient, too.

Da
Review №26

Terrible

Wi
Review №27

This is where I go to fix on my truck

Po
Review №28

Great place to get a car

Be
Review №29

Super nice people, I think they might be a little overpriced, but still a quality place.

Information
2 Photos
29 Comments
4.4 Rating
  • Address:1113 S Military Hwy, Chesapeake, VA 23320, United States
  • Site:https://courtesyautosales.com/
  • Phone:+1 757-543-7425
Categories
  • Auto tune up service
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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