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AAMCO Transmissions & Total Car Care
111 Gainsborough Square E, Chesapeake, VA 23320, United States
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AAMCO Transmissions & Total Car Care
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An
Review №1

The people and the service was excellent. They did a great job with the repairs and did not add any extra or unnecessary charges and they even had a financing plan. They explained everything upfront so I knew exactly what needed to be done and how much it would cost. I am very satisfied with the entire experience. I would recommend to anyone!

La
Review №2

Went to the AAMCO..service station this morning to get my car Inspection and I was greeted kindly and professionally. My vehicle was taken in at 8am and by 8:30 am my Inspection was Complete!!! They worked on my car quicker than I have ever had it done. I will definitely Continue to support this business! You should too! Great Service!

cl
Review №3

I recently had transmission failure with my car and had to be towed. After calling several vendors and experiencing frustration, I called AAMCO and talked with Beth, her courteous and professional manner quickly allowed me to decide on them for my choice of a repair company. Beth kept me informed as to the schedule and status of my vehicle. When repair concerns on my part developed, Beth and Walter were quick to address them and give me full satisfaction. My car with it’s rebuilt transmission now operate like new. Thanks to all. Clyde A.

Ja
Review №4

Though I did not get my transmission repaired, I was very appreciative of the young ladys honest counsel about my car. So often auto repair shops take advantage of folks and charge for things that arent really necessary... This shop did me a good service and made sure I didnt waste money. Integrity goes far! Thank you.

St
Review №5

Only place I can find which changes the transmission fluid by the owners manual. They will drop the pan and change the filter. Great job and will continue going back.

My
Review №6

I brought Walter and his team a real challenge, a 30 year old 1992 Honda prelude SI of which This car is so rare that theres only a few of them on the road period. The car had so many issues associated with it powering off while it was driving body completely rusted out underneath, issues that other mechanics n shops just didnt even want to take on. Now they can tell you that this car was no walk in the park and did we have to bring it back again yes but thats because its a 30 year old car that had multiple issues and each time any concern arised so did the level of quality and skill of the team there. Skilled technicians and very skilled team in the front office that really were able to work outside of the Box to make this happen. We canceled our business service at another location and were bringing all of our business to Walter and the team at amco here. Could not be more proud of bringing our business here to a veteran owned veteran operated business. Brothers in arms all day. You pay for quality once, you pay for cheap a 1000 times

Ka
Review №7

Walked in on a Wednesday morning around 930 and asked if there was any way they could get an oil change done for me before 2pm. They explained they would try their best but werent sure it was possible with the other scheduled appointments that day. At 1215, I got a call saying my car was done. When I went to pick it up the friendly staff told me they could tell I was in a bind and pretty much begged their technicians to fit me in. Super nice and friendly people. Will definitely return!!

co
Review №8

Been going here for many years and still have not had a bad experience, the staff is always friendly and helpful and I can say this is a place not trying to get all your money but will do the best they can to save you money. Will definitely keep doing busy here.

PH
Review №9

What an outstanding shop! Very friendly, fair priced and I’m very happy with the work they did on my truck. It’s hard to find a good shop these days and this one is a good one! Highly recommended!

As
Review №10

I have a mouthful!! They have been such a blessing to me from day one! Mr.David has been more than professional, personable, and very mechanically inclined! Ms.Beth is the most perfect person to be seen first because she has the brightest personality. Dallas has amazing customer service skills as well! AAMCO fixed my car in NO TIME with honest opinions and options available for me and went above and beyond to provide quality customer service. This a TRUSTED business and I would recommend anyone get their cars checked out by them because you can guarantee your car will be in good hands. Thank you guys for everything!!!

Ri
Review №11

Top notch service at this location. The entire crew is friendly and efficient.Roy helped me dial my car in with a new alignment and I couldnt be happier.5 STARS!

Ti
Review №12

Great profession team!

Ri
Review №13

Fast accurate and fair 👌 . I would bring my family and friends to get thier car repaired here . Everything from tire to transmission. The owner personally took time to make sure everything was excellent.

G
Review №14

*UPDATE*- took my car back to the shop do have some major work done while I was out of town (steering, engine, tires) and once again, received the outstanding, 6-star service as before. The improvements they made to the car are very noticeable and Im beyond pleased. David was also very meticulous at documenting every single part that went into my car, in the event that any of them need to be replaced down the line, saving me a ton of guess work (and ultimately shows he truly cares about his customers). This is, by far, the BEST auto shop Ive ever done business withOnly giving 5 stars because 6 stars wasnt an option. I took my 1973 Corvette to this particular AAMCO as I was having transmission issues. The owner, Dave, assured me that it would be in great hands. The mechanic that worked on my car, Phil, was very friendly, knowledgeable, and even took me into the shop to point out where all the problems were and the recommended fixes. Dave and Phil were excellent with keeping me informed about new parts, status updates, and honest recommended improvements to the car, all at a very fair price. I recommend this establishment to anyone

Am
Review №15

I will never go to another auto repair shop ever again other than this AAMCO. They saved my car!!!! For the money I paid for them to replace and fix everything I have never felt to grateful to come across a business as well ran as this one. Not only is it veteran owned, but is professional and made my overall experience a fantastic one.

pa
Review №16

Got my transmission diagnostic done here. They pointed me in the right direction with great detail. Highly recommend.

al
Review №17

I come all the way for Yorktown to have my car serviced at this AAMCO. They are honest and I’ve never been steered wrong in any repair that I’ve needed for my car. I have referred a couple of my friends to them and they bring their cars there to have a satisfying experience as well!! Absolutely recommend!!!!

Ri
Review №18

If you are looking for a honest and professional repair shop please take your car to this location. From my first interaction with the office specialist Beth I received nothing less than 5 star professionalism. After a horrible experience I had at another CHESAPEAKE TRANSMISSION shop this was a night and day service experience. The manager at AAMCO Dave kept me in the loop the entire process of getting my new transmission installed in my 2013 Chrysler 200. He called to let me know how the repair was going and he also returned calls when I had questions. Dave was a big help from talking to the warranty company to just being transparent about the repair. I can not say enough good things about this shop.They have a customer for life. Big props to the entire team at Gainsborough AAMCO!!! From the Andersons ****I was not paid nor did I receive any compensation for this review****

Fe
Review №19

They were on point. Had great communication. Prices were great and the whole time looking out for the safety of my family. Did over 3000 in repairs. All the techs and Sarah was wonderful. She even helped me try to save money. Thank-you for a job well done. I drove from Virginia Beach to there location because there techs and facility are amazing.

Ch
Review №20

5 stars across the board. Outstanding service, honest assessments and fair pricing have made AAMCO Transmissions & Total Care Care my “go to” service center when my vehicles require repair and, or maintenance. The communication between staff and customer couldn’t have been better. I would and will recommend this place of business to anyone.

Er
Review №21

Good customer service, and very good mechanical services. they helped fixed the jeeps rattling /grinding problems..

Al
Review №22

Great communication and they get the job done. They were available for a walk-in and worked to get things done quickly. They also make good recommendations based on what needs to be done. Location is good too since theres stuff do do while youre waiting.

Ja
Review №23

Great customer service. They kept me informed on the progress of my repairs and were significantly cheaper than the dealership quoted I will definitely be coming back. They also gave me an estimate on tires that was less than a local tire store.

Je
Review №24

I live in Virginia Beach but had AAMCO Chesapeake recommended to me. Even though there are other places MUCH closer, I decided to go with them because of a single word-of-mouth recommendation. It was well worth it. David Chebalo is the gentleman I dealt with and I can easily say that I will gladly make the extra drive to deal with him again - 100% the opposite experience that I have had with past repair shops. After reading some of the other reviews, I see that I am not alone. Bravo & thanks again, Dave!

Ke
Review №25

Dave and his staff at AAMCO Transmission & Total Car Care operate on a very professional and honest policy, sharing with you the proper and correct repair that needs to be done to your vehicle (both from a cost and operational perspective)! Dave spent quite a bit of time explaining the details of my problem, giving the proper recommendation for repairing my Honda Odyssey transmission. Due to the extensive age of our Odyssey and the high cost to repair, we elected to not repair the Odyssey and David was completely understanding of our decision! He was also very helpful in making sure our Odyssey was securely and properly picked up and towed by the junkyard. I highly recommend you using the services of AAMCO Transmission & Total Car Care!!Ken

Cy
Review №26

This place is amazing! Ill only take my vehicle here... they are knowledgeable and will explain in detail what is needed. Being a single mother I try to get only whats absolutely needed and they understand that and will give me options. Customer service is top notch and the waiting area is very clean and organized. Wont take my car anywhere else!

Do
Review №27

I was referred to Aamco’s Chesapeake location from 2 coworkers that raves about the service. I live in Virginia Beach but decided to drive to Chesapeake and I am so happy that I did. My check engine light has been on and I was concerned it would be very expensive. I met David and he told me they would perform a free check. He called me a few hours later, explained what was wrong and gave me a fair price to fix my car. He also made me aware of a few maintenance items that would be needed soon. But he advised me that the maintenance could wait. He provided me an estimate and even told me what order he would do these items if it was his personal car. NO ONE does this anymore. There was no pressure to buy additional work. I will be back for the maintenance that was recommended and referring friends and family to this location. It was absolutely worth the drive to get Honest service

Ri
Review №28

This place is awesome. The staff is very friendly and David (store manager) went above the basic mechanic work to ensure that my vehicle was fixed. He kept me posted on the progress and work out the best option that fit my budget. If you have transmission problems and you live in the Hampton Road, VA, area you definitely need to take your vehicle to AAMCO Chesapeake. It will be done right the first time. No complains from this guy. I am a happy customer.

wa
Review №29

Great experience from start to finish. Having some mechanical experience I can say they perform quality work. I will be recommending family and coworkers to them.

Ja
Review №30

Just another stealership. The guy that called and sent me an estimate automatically told me i need a whole transmission replacement because he didnt see any codes pop up. Estimate ended up totaling around 4500 bucks yet the truck got inspected last month. Save your time and money and go somewhere else if you got brains

Ji
Review №31

I have been taking my 1995 Honda Accord (220,000 plus miles) to AAMCO Transmissions & Total Car Care for more than a year. Its my experience that David and Jim are two very knowledgeable and articulate individuals. I have always found that their diagnoses have been spot on. Their estimates have always been considerably less than anyone else that I have taken my car to and the work has ALWAYS been performed within the estimated amount. ALL repairs have been done well and my car is still fun to drive thanks to those guys. KEEP UP THE GREAT WORK... YOUVE GOT A GREAT CREW.

Ca
Review №32

This is my first online review for anything ever but my experience was so great that I decided to take the time to share. My 06 G35 was stuck in high gear and would completely miss the lower gears when taking off from a complete stop. The solution given was explained in detail with options to price check the work that was being suggested. The team took time and explained the work being completed, showed me the workshop and work being completed. The shop is immaculate and well organized. If you have a car that means anything to you in need of repairs I would recommend going to AAMCO of Chesapeake 1st before taking you vehicle any place else. The level of professionalism and experience was worth every dime.

Do
Review №33

My wife and I have received exemplary customer service from Jim and also David. This is the first time that I can say that I feel like I am part of the family. They are so kind and explain what is needed and the steps that will be taken. They are trustworthy. I know that they would not charge me for an unnecessary service. Their willingness to please us and to make sure that we are happy is so rare. Thank you Jim and David for the level of customer service you exude. And thank you AAMCO for hiring and keeping people of this caliber.

Ge
Review №34

After calling multiple local shops I spoke to David at aamcos Chesapeake location. It was very clear that David was honest and knowledgeable. I brought my truck in for a free initial check. Quickly David informed me that the transmission issue could be fixed without removing the transmission out of the car. This saved me thousands of dollars. I waited a few weeks before posting this to ensure my issue was fixed. My truck is driving perfectly. I can not stress enough the honesty and integrity of this car shop. I will be back for all future car repairs and maintenance. They do state inspections, tires and maintenance. A+ customer service in everyday possible.

Ki
Review №35

My car failed inspection and the shop that inspected it was unable to do the repair. A friend recommended we take it to AAMCO to have the repair done. This was my first experience at this shop. I was given a very thorough explanation of the problem, a quote for repairs (which they stayed within) and the car was in and out of the shop within the time frame promised. We were going out of town the same day and I was not able to get back to the original shop to have myre-inspection done. I was a little worried about driving it with the big red X sticker for the next few days. Turns out AAMCO went above and beyond and had taken care of the inspection for me as well!!! Absolutely wonderful service! I will definitely use this shop for car repairs in the future and will recommend AAMCO to my friends.

Ga
Review №36

After relocating from New Jersey to Chesapeake, VA, I tried several repair shops, including the GMC Dealer, only to be greatly disappointed by service rendered. A neighbor recommended the AAMCO Car Care to me. I immediately walked in for my yearly inspection. They found several repairs that was needed. I was so please with the work my car received. Friendly, professional, through and listened to my concerns. In addition, the appearance of the office, waiting room and bathroom are all “exceptionally” clean aromatic and comfortable temperature-wise. Such a pleasure to bring my car to a place that makes me feel welcome while giving me the same service they would give to their own family. Priceless!!!

Ja
Review №37

Excellent Service! Finding a car mechanic that you can trust is very difficult these days. My husband and I decided to try Dave at AAMCO, and we are very pleased! Everyone is professional and Dave really took the time to explain what repairs our vehicle needed. He went above and beyond to save us money on the parts he had to order. We referred a family member shortly after (who knew she needed tons of work done). They ended up waiving a fee for her, in exchange for the labor she had to pay, since it was her first time there. Anyone can appreciate saving money! We highly recommend this place. For once, we can drop our cars off somewhere and not feel like we are getting ripped off, or lied to. Its worth it!

Al
Review №38

I recently had the transmission rebuilt in my 2009 Murano. I am very pleased with the results so far and feel comfortable with the warranty purchased. I felt that this business was honest and personable with service delivery. When I requested to speak with the actual mechanic doing the work on my car, there was no hesitation and he carefully explained everything to me and listened to my concerns. I will definitely be a returned customer should the need arise.

Ar
Review №39

If you want mechanics that will take care of you and NOT take advantage of you, this is the place! Shawn and staff were great to me. I went in for a inspection and expected to be jerked around, not here! Even the waiting room and bathroom was spot on. Made my complete day!

Ka
Review №40

Great customer service. Repairs finished on time so I could plan my work and families schedule. I was impressed that they called me with updates and the status of my car. Thank you Aamco team.

An
Review №41

Shawn at AAMCO is awesome. Took my truck in to have my transfer case rebuilt and he got back to me the same day with the issues. He worked with me to have it reinstalled later in the week and kept me updated on the progress. No issues and great place

Jo
Review №42

This is one of very few service shops I trust. They will provide options and explain the repairs needed, avoid unnecessary work and update you on potential upcoming service items. Reasonable prices. Will work with you to make appointments and communicate with you if left for repairs. Nice folks.

Ke
Review №43

Ive been coming to this AAMCO for over two years since i moved to the area. This place is absolutely amazing with customer service and they go above and beyond my expectations. David, the store manager is always very helpful and explains everything in great detail for whats needed for your vehicle. Very trustworthy and exceptional service I always receive.

Ka
Review №44

Great customer service! My friend and I were there for a state inspection a few weeks ago. They were very fast. I expected it to be an all day thing but it only took a little over 2 hours. The girl at the counter, Mel, walked us though what we needed for inspectionand was great at explaining what and how sway bar links work. I never knew what those did. Now i do. This place is thorough and honest. I love that their people know what they are talking about and can actually explain things to not car savy people. Big thank you to AAMCO. Youve earned some new customers.

Ci
Review №45

Outstanding service. Dave, Jim and Mark works well with me at all times when I require repairs to my autos. They explain all the work needed to ensure my autos are safe to operate. Make suggestions on other items that affect the auto. The technicians he has working for him are awesome. Gets the repairs completed as quick as possible so Im not without a auto for any length of time. Their doing a great job in keeping my 1992 Ford Bronco with 365.000 miles on the road, at times it puts their knowledge and skills to work. Great place to take your autos.Ralph Daluisio

Ra
Review №46

We traveled down to the Chesapeake area from New Hampshire to visit our daughter and son in law. During the trip down our brakes started making a thunder-like sound. Upon our arrival we knew that we had to address the problem immediately. I researched local repair shops and Subaru dealers in the area online. The best reviews I found were for AAMCO in Chesapeake. I called and was told to bring the car right in. It turns out that all four brakes needed rotors and pads. Dave, Jim and Roy were wonderful, they even gave me a ride back to the house while they worked on the car. Great people to deal with, they explained our options and they even took time to show us the damaged pads and rotors. Cant say enough positive things about our experience. We have recommended them to our daughter and son in law for their automotive needs.Thank you guys,Randy and Reggie

V
Review №47

I have multiple family members that kept telling me to take my Jeep to Aamco in Chesapeake. Now I see why ! Staff is very nice, the waiting room is clean and the prices I quoted were very reasonable compared to other quotes I received from other shops. You can easily get the feeling that they truly care. They explained everything clearly and I knew exactly what I was paying for. They even emailed me pictures and I quote of the work needed. I will definitely be back. They have earned my business and trust. I will be referring co workers and friends to them. Thank you for fixing my Jeep. It’s running perfectly.

ea
Review №48

Great Service!! The staff was knowledgeable and very professional. Quality work at a reasonable prices. I highly recommend their services.

Do
Review №49

For a top notch, courteous, all-inclusive service this is the place! David and his crew took the time to explain the transmission issue, got me the lowest price in a timely fashion! On top of that they encouraged me to bring my vehicle back for a checkup to assure me that all was running smoothly. Once there, for this free service, I had another issue with another non-transmission related part that they were able to work me in and rectify on the same day! Thank you for going up and beyond to meet my needs!

El
Review №50

Shawn was excellent! Aamco has serviced many of my cars and they have done a fantastic job. Service was reasonably priced, and done in a timely manner!Thank you,The Colliers

Am
Review №51

I’d like to thank the staff at AAMCO - Shawn, Sarah and other staff included. I’ve been in many shops around Hampton Roads and have never experienced customer services quite like this. They contacted me daily to give me updates on the progression of all my vehicles, they remained very honest at all times & made me feel extremely comfortable leaving my vehicles as well as giving them my money.. they have a wonderful waiting room with snacks and beverages, my first time visiting them I left with a handful of pens just out of their sheer generosity. I’ve had many personal and company vehicles worked on here and will never go anywhere else. I drive al the way from Norfolk because I will only go here. I highly recommend them for any and all of your automotive needs.

M.
Review №52

Cathy and ALL the folks at AAMCO were professional and courteous and made sure I had a great experience getting my car repaired. Go figure honest mechanics!! Would use again and highly recommend. Thank you all.

Ti
Review №53

Very good peoples

Kr
Review №54

I have been taking our vehicles her for years and have never been disappointed with their service or quality of work. Dave C and the girls at the desk are great ! Always a friendly hello and a smile. I have gotten to feel like I am truly known by them and are taken care of very well. Never do I feel like I am being talked over or feel stupid (as a woman in a garage might) and always have my questions answered. They try and get work done in the most timely way they can. Although I wish cost of some work was a little cheaper, I also dont necessarily feel cheated. And the quality of work has never failed me. So So happy with my buddies at Gainsborough Sq. AAMCO.

A
Review №55

The customer service is outstanding. David clearly explains what my car needs and always provides an up front price. Most importantly I can count on them to fix my car correctly and they always stand behind the repairs if there is an issue. It is clear that the shop is clean and they take pride in there work. I have been very impressed on every visit and will continue to refer family members and coworkers to this shop. A+ in every aspect. Thank you David and your team for your hard work.

Gi
Review №56

The people here are very honest and friendly. I have had great quality service since coming to them and would definitely recommend them to my friends and family. They were very thorough with explaining everything to me, did honest work and had my car back to me in a very timely manner.

Br
Review №57

Excellent service and repair quality for a great price! These guys really know there stuff! Dave and his crew are extremely knowledgeable and keep my entire company fleet up and running! I would highly recommend them to anyone looking for a great mechanic to keep theyre vehicles on the road.

Be
Review №58

Did not ho there.

Id
Review №59

This is Idas husband Norm writing since I dont have a Google account. I have been taking my vehicles to this store since 2003, when they were a Cottman store with the highest quality rating, a Platinum store. I went to them because another shop that I had been going to completely botched a transmission flush and destroyed my transmission. I have four daughters that drive and we have had many cars serviced at AAMCO at Gainsborough Square over the years. We are now up to owning seven vehicles that are older and beyond factory warranty. They quality of their work is unsurpassed in my forty years of car ownership. If anything the quality of their work has increased over the years. They always go the extra mile and sincerely care about the customer. They can do just about anything the dealer can do, including re-flash the many computers, modules, and sensors that the modern car has. I always recommend them to anyone who is looking for a good shop.

KI
Review №60

If I could give a zero star I would. I made an appointment a week out because the person I scheduled with said that they were backed up. They suggest a Monday at 0800. I went to my appointment on time, just to walk in to be told me they were just about to call me that they are backed up. I told them that I scheduled a week out. They wanted to schedule me another 4 days later. At that point they lost me as a customer. What’s the point having a schedule then?! And why didn’t the call me sooner? I ended up finding another company (Firestone) who charged me $50 less for the same work. I wouldn’t recommend this place to anyone, Firestone has better customer service and prices.

Lo
Review №61

If you want a place that values their customers, and takes individual pride with their high-quality services, this place is the only one you need to go to! My experience started with exceptional customer service at time of scheduling my appointment (under short notice), no excessive waiting period just to have my vehicle serviced, and all my automotive service needs were met with little wait and nothing but friendly and professional communication along the way. The business is independently owned and operated, and by far beats any experience Ive had with other corporate automotive service chains. Absolutely best choice and go-to shop for your automotive needs. Many thanks and utmost appreciation to Dave and Jim!

Ra
Review №62

These guys are awesome! Every time I have been to this location or called they are always polite and professional. They are very courteous and fairly priced. They also ensure you understand what work they do on your car. I will recommend this shop to anybody!

El
Review №63

Great customer service, they keep you updated on the progress of you car’s repairs. I recommend AAMCO to all my friends and family.

Al
Review №64

I had never been to aamco before, but my boyfriend and his family highly recommended them so I decided to bring my car here. I wouldnt want to spend my money anywhere else. The store manager, David, makes you feel like youre more than a customer to them. They go above and beyond to give you a great experience.

Sh
Review №65

Mr. Shaun and his staff are really GREAT!!!!! So my car had an issue and the solution was an expensive one that I wasnt prepared for. I told Mr. Shaun I couldnt afford it and that i would be picking my car up and looking for other options. He knew how much my car meant to me and my family and he didnt stop until he was able to offer me another option.!! Long story short, AAMCO fixed my car and Im back on the road and my family couldnt be happier!!!!! Thank you Mr. Shaun for getting me back on the road!!!

Ka
Review №66

My car was making a noise while driving. It sounded like the transmission. I had kind of expected a huge bill. Dave took me aside and explained the process of troubleshooting. He said dont worry about the transmission until he ruled a few things out. Turned out to be a $100 repair. VERY HONEST!! My husband and I drive from Virginia Beach to him now for all our car repairs, even just oil changes. Great shop. Great People.

La
Review №67

AAMCO is the best Ive gotten an oil change at this location as well as front end alignment. The prices are great, the professionalism is great, and the work they do is top notch. If you have any work to be done on your vehicle, Id say give them a call. You will not be disappointed.

Fr
Review №68

David and his team took good care of me. The customer service was great and the level of integrity is amazing. They explained everything in detail, theyre honest and treat you like family. This is a place you can send your wife, mother or sister and know that she wont be taken advantage of. Thanks again David and to the A team.

Ja
Review №69

My inspection was overdue by a couple days and after stopping at 3 different places, AAMCO was able to get me in as walk-in at 3pm. In less than 2 hours my car was inspected and ready to go. Great service, very friendly.

Ja
Review №70

Nice and friendly staff

Ch
Review №71

Jim and the team at this AAMCO have consistently proven to us that our best interests come before making a buck. My wife and I trust them completely and thats not something usually found among the auto maintenance field. I can not recommend them highly enough.

Ki
Review №72

Awesome staff - wonderful experience! Took my car in for an oil change and new brake light. I was immediately greeted by personable and professional staff that took great care of me! The service was excellent, and Jon even provided a proactive maintenance plan over the next several months for my 7-year old vehicle. I highly recommend the Gainsborough Square AAMCO team!

Ta
Review №73

Hands down one of the best shops in our area. Technicians are very knowledgeable, they will walk you through and show you what exactly is wrong and how they will fix it. David and Jim are the sweetest guys are always friendly and courteous. They offer a ride service for no charge. They do honest work at a fair price with your satisfaction guaranteed. They warranty their work and that is a huge plus in my book. Dont even think about another shop these guys are headache free.

Ja
Review №74

Wonderful!!! Outstanding customer service and quality work! Would recommend the Battlefield location to everyone that needs transmission work and car care services.Thanks Jim (manager) for your patience and understanding! You turned the nightmare in Philadelphia into a peaceful rest in Virginia.

St
Review №75

ALWAYS thankful and appreciative of the quality of service, the honesty and the professional workmanship I receive on each of the 5 cars I take to AAMCO Transmissions. A friend, who used to be my mechanic and was now in another line of work, shared with me that he would drive from his home in VA Beach to take his vehicle to AAMCO in Chesapeake because, to quote him Theyll do you right. I ONLY take my vehicles (for state inspections and other things) to those guys. Theyre honest and I trust them. Previously, in his former mechanic days I trusted him to do my repairs. Over the past few years, Ive had all my major and minor car repairs resolved at AAMOC Transmission. I recommend them highly!

Pa
Review №76

Heard they had good mechanics, took my van in for engine trouble that my regular mechanic was having a difficult time getting to the bottom of. fixed her up good and proper, got her running on all cylinders now. thanks aamco!

Gi
Review №77

Had engine light up on my 05 Pilot and a google search revealed Advertising on their website for FREE Engine light checks good thru 03.18. I come here and front desk guy tells me to pay $120 upfront just to diagnose and will put it towards the final invoice if I choose to get it done here. Guy looks at me like I made up this offer myself. Perhaps hes not aware of the company advert? Perhaps false advertising?Thankfully, Tune up plus happens to be right next door and did the free check. No catch. Turns out its an oxygen sensor issue. Got it replaced. Thank you Tune up Plus!

As
Review №78

If youre looking for an honest mechanic this is the place to go. Dave kept me updated on what was going on with my vehicle and also went out if his way to help me. I highly recommend.

Da
Review №79

You will never find a more reliable and trustworthy repair shop. I have known the owner for many years. Wouldnt trust more car with anyone else. Give them a try, you will not regret your decision.

Ha
Review №80

Trusted staff and a job well done! I won’t be taking my vehicle anywhere else. I highly recommended to all.

Co
Review №81

David(Dave) is the best! Really kind and caring. He is one of those guys who if you give him your time and dont rush the guys tries to get to know you. They have affordable prices and get you in and out in a day and in my experience a couple hours. They are really knowledgeable and take time to show you or explain examples of repairs and what needs to be done to fix and prevent. They also have a decent waiting area with free wifi just ask upfront for the password. They are also very busy so get there early.Thanks Dave and the team for taking care of me!

Ca
Review №82

We really like AAMCO on Gainsborough Rd and always take our cars there (as well as encouraging others to do so). They always treat us right. They dont charge us for things we dont need, and they dont find multiple things that need fixing every time we go. We feel they are very honest and capable and rarely have we had to have them do the same thing twice. We have had some bad experiences with other car places and so tend to be mistrustful of mechanics, so you can believe me when I say you can trust these guys. As long as they continue to treat us right, we intend to be loyal customers. The guys are also very good at the customer relations aspect of things. Always nice to talk to, informative, and helpful.

Je
Review №83

Excellent customer service! Dave was very professional and friendly. Their prices are very reasonable. I would highly recommend taking your car here for all your car repairs. I know I will be!

Ma
Review №84

Love the service. They took care of me and the manager is the best

Re
Review №85

They did an awesome, truthful, and thorough diagnostics on my car and repaired what was wrong and was not as expensive as I thought, or as I gathered from other places. I used coupons and diagnostic was free and 10% off. They were totally willing and happy to answer my questions about how certain parts of my car that I was worried about...and the parts were fine when another place a month ago said they were bad. Quick service and very customer oriented.

Ro
Review №86

Very friendly and very helpful staff! I just moved here to Chesapeake from VA Beach (I know it’s not a far move) and just got married. So I’m doing my wifey duties such as taking the cars to get state inspections and oil changes while my husband is at work. The staff here has been so friendly and helpful and I never feel intimidated even if I don’t know anything about cars. I can really tell they care about our safety. We trust them with our two vehicles.

Te
Review №87

Im a women from Michigan working on the road and my car is my office. My starter went out and Aamocos service was Excellent! Within hours of getting my car to them it was repaired at a very reasonable price. The staff was wonderful and went above and beyond!

Br
Review №88

Aamco in Chesapeake is FAN-FLIPPING-TASTIC! My son bought his first truck and they did the first repairs on it. Sean took such good care of us! We will be using them for all of our maintenance and repair needs! Thanks a million AAMCO!!!

er
Review №89

Great service. Very professional and was quick to provide service. Just a bit expensive. Very clean shop and did not push extra work on vehicle.

Br
Review №90

Great service here, everybody was very professional and Cierra took the time to explain every details about my vehicle and I was very pleased. I finally found a place where I can bring my car and trust that it will get fixed the right way. It’s worthy.

El
Review №91

I am very happy with my service here. David who manage this location has shown me what great service and genuine decency means to his customers. Prior to finding him I had a quote from the Mercedes Benz service company of approximately 8k. David fixed my vehicle for a little over 3k. My car is running excellently. His staff is friendly and I highly recommend Aamco. He will be my car car service from this point on. Thank you David, Kudos to you and your staff.. Aamco for life!

Fr
Review №92

They are pretty much the same price as the dealerships and sometimes even more. $700 for a front-drive axle change. $3500 for a transmission rebuild on a 13 year old car?? Better off going to the dealership if price will be the same if not cheaper.Diagnostics are never really diagnostics, this is the only place that charges you extra for the hours they performed just to diagnose the car.(misleading)Chesapeake, VA 6/28/2018

Ph
Review №93

After being told I needed a new transmission, one arrived the next day. Unfortunately, there were issues with it that were no fault of AAMCOs. The new transmission arrived over a week later but the guys at AAMCO acted quickly to get my vehicle done and delivered. This was a couple weeks ago as of this review and the transmission has run great. I want to be clear that the guys at AAMCO (Jim and Dave) handled things very professionally, as did the technicians that worked on the truck.

R
Review №94

Both David & Jim are excellent service advisors. Their knowledge of understanding the customers is top notch. Recently I had a blow out on my tire and at 3:30 Friday afternoon, David arranged for a tire delivery and by noon on Saturday, I was out driving again. He went the extra step to make sure I had a positive experience. The mechanics are a bunch of really nice guys too. I travel a lot, and to know someone who can provide me a service where I dont feel like I am getting ripped off by a dealer, is the best thing one could ever have. A veteran, I want to thank them for their constant respect to me as a vets, that made a big difference with my decision to continue with their services. Thank you David, Jim, and all the guys in the shop. A job well done!

Ba
Review №95

Didnt keep us informed on what was going on and had to take it back after replacing the transmission a second time the next week and they insisted they drove it without any problems then when we went to drive it all the lights came on and wouldnt switch gears so tech seen the problem and they was able to fix it. No way could they have drove it

D.
Review №96

After my car was diagnosed at another shop and I wanted a 2nd opinion I called Aamco. Immediately I felt more comfortable just over the phone than I did with the other shop. They were honest, emailed an estimte and pictures. And it did NOT need everything that was quoted at the first shop. Honest service!!! Thank you Aamco. You have earned my business and trust.

Ka
Review №97

Dave and his staff always make me feel like I am their only customer. Daves honesty and integrity is off the charts! Thanks for taking care of my little T-Bird!!!

Ka
Review №98

This place is amazeballs!! Staff is friendly, or ice is great and they offer shuttle service if you need it (within reason of course). Worth the drive, they will treat you right!

An
Review №99

This place is great Shawn is very good at communicating and letting you know what’s going on with your vehicle Should have my car back by the weekend and I’ll update with the quality of the work but i have no worries it will be just as great 👍🏽

Ta
Review №100

I had shopped around for a location that could handle my auto need (transmission). After speaking with AAMCO and visiting the location, I was convinced that they could handle my crisis and provide me with professional service. No doubt, they kept me informed, had my vehicle ready on the date I selected, offered an opportunity for me to bring my vehicle back for a check up at no additional cost, and the customer service was outstanding. Not to mention, they beat both their competitors and the dealership cost for repairing my vehicle. My vehicles drive is smooth and comfortable. I have and will continue to refer customers to them. You get it all at one shop!

Information
15 Photos
100 Comments
4.5 Rating
  • Address:111 Gainsborough Square E, Chesapeake, VA 23320, United States
  • Site:http://aamco-chesapeakeva.com/?utm_source=G&utm_medium=local&utm_campaign=google-local
  • Phone:+1 757-436-1221
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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