Ive been to this location three times. Two inspections, both of which went quickly, timely, and professionally. Never had a moments concern that they were going to say anything even remotely untrue for an extra buck. The last was to replace an expensive and complicated LCD light in the tail of my car. Super expensive part they managed to find for a reasonable price. Bless them for looking.All in all, this is the sort of place you dont expect to see in a population center this big. You can walk in, pantomime some noises, and have a mechanic at least look at it right away, though you might have to wait for actual work if theyre busy. From what Ive seen, if you come with some regularity and trust them with your car, they will repay that trust with honest, reliable service and kind customer service.May they never change ownership.

Awesome staff very professional and understanding also super affordable. I highly recommend American Alignment!

I work on autos myself. AA is reasonable and honest! They are an auto service provider that I trust.

Fantastic, friendly, fast, and responsive service its always a pleasure to talk with their team. Our company uses their shop exclusivley for all our maintenance and repair needs. One of the best in all of the greater Chesapeake area.

Friendly folks, n they do great work

Great shop to get you done when they have the time to fit you in.

By appointment only, but real good and quality service

Amazing service !My truck broke down and was not drivable, had it towed into the shop midday and by later afternoon it was ready to go. Service was professional, timely and affordable. Would highly recommend. Also found out they have their own tow truck for my future towing needs!

Ive taken multiple vehicles here over the years. This is the only place Ill take my vehicle for alignments. These guys know what they are doing!

Best service I have ever had.

Super amazing. Had to get a wheel bearing replaced while I worked. Dropped my car off in the morning and they were done by the time I finished work in the afternoon. Called me and explained everything, answered my questions. I have a hard time trusting shops with my car, but this place went above and beyond. I will gladly drive from North Carolina to this shop for any future needs.

Excellent service!!! Very professional and courteous. This was my first time going to this auto repair shop. I have been up and down Oak Grove road for decades and never noticed this place.I scheduled an appointment on the last day of the month for a State inspection... no waiting; I was in and out in 20 minutes. This place is the best kept secret!!! Very thorough inspection and they do just about everything in auto repair. I highly recommend them for all your auto repair services. I will definitely be back and will tell everyone I know about them.

Down to earth and straightforward mechanics that treat customers like family. We trust Charles at American Alignment with all our vehicles and beyond just alignments. Great prices, super friendly, and our vehicles always on time.

Love this place. I think this will be the only place I will ever use while I live in Chesapeake. I know when we 1st moved here we were looking around for a place to get our cars inspected and these guys were amazing. One thing that I really love is how they allow you to make an appointment so you are not wasting half of your day waiting for your car to get done. They are all really friendly and professional and I probably wont go anywhere else but this place. More places need to do appointments because nobody has time to waste a whole day waiting for their vehicles inspected and not everyone has multiple vehicles and multiple people to drop off vehicles. The fact that they take in to consideration people have better things to do, is amazing. If you are thinking about using this place I suggest you do.

I look for locally owned mom and pop shops everywhere I go. I came here and got exaggeration and lies. To clarify I was told its so rusty under there my hand went right through it, referring to the rocker panel. I was under said none existent rust hole personally 2 weeks ago. Because of this obvious lie I will recommend not using this establishment for any service.

Affordable place to take your vehicle. They always do an amazing job and are super friendly. I’ve taken both my vehicles here for inspection and repairs and they are honest and work diligently to get finished within your time frame. 2 thumbs up!

Very very professional

Ive been looking for a shop since moving to Chesapeake. After one visit here, I know this is the place. This is an honest, hard working shop. You can tell they want to earn long term customers, rather than try to gauge you on the one visit. Definitely recommend.

This shop is so helpful, they truly give great customer service and auto work. They work fast and their prices are honest. The towing company they work with as fantastic as well. Really appreciate them and happy do you have an auto shop I can trust

Very friendly, professional and care about the customers time

Charles and his crew are amazing! They do business the old-school way, with honesty and integrity. They are efficient, use quality products, and keep you informed. Being a single mother getting her car fixed USED to be intimidating, but not so after I found these guys. They fixed my daughters car (Hyundai) and my truck (F150), so they have a highly knowledgeable crew. I definitely recommend them!

TERRIBLE Experience. .. they diagnosed the problem as one thing it took a week to repair. As soon as we got the car (paid several hundred dollars) drove the car down Battlefield and got as far as the Auto Zone less than 5 miles a way on the same day and the car was shaking and vibrating something it never They hooked it up and said it was a cylinder 2 mis-fire. We waited until Morning and took it right back. They then said it was something else. They kept it for another week. We begged them for a status....Nothing. We had to rent a car because we had things to do to get around. The car Sat there all weekend I have video proof. ONLY to be told that it would be another $650.00. No apology NO Consideration Nothing from them. Im so very sad they would do that especially since We referred people to them and used them in the past. I wouldnt recommend them again to anyone. They did not treat us well as customers. They did not fix the car right the first time. They misdiagnosed the problem and would not apologize or give any consideration for our situation.

These guys are the best!They do quality work for a really fair price.Ive brought my car here for over 5 years, they have always done superior work and charged me way less than I would have paid at the dealership!Thanks guys!

Charles does a great job

Great place to get an alignment if you have big tires, they really know what they at doing.

I made an appointment for car inspection during my lunch break, they got me in & out with time to spare. Always great folks, friendly and knowledgeable.

I brought my Acadia truck to them the same day and 2 hours later my baby was back working fine. I appreciate the service.

Awesome little shop and the guys are so nice and helpful they have a new customer for life now. Thank you guys for fixing my car.

Very nice family establishment been here last year and had a very good experience.

They are amazing staff, find out exactly whats wrong with your vehicle and will do everything in their power to ensure it is fixed to the best of their ability at the lowest cost possible. I will only go to them despite the location of where I live in the Hampton roads area.

I was hopeful to have found a good place to take my explore for work when needed. But, When i am told to be there on new years day 3 different times at 8 am to get there and wait for 30 min. to nothing. Then going the next day to have work done and to get my re- inspection. I was told 1 and half hours maybe 2. and 4 and half hours later it is ready. The charge on the bill is for 1.4 hours. The time quoted before i got there. So that is not a discount. Even with the alignment at 45 mins. to an hour. That is only 2 .5 hours NOT 4.5 hours. When speaking to the lady at the front about the day before and the wait today Jan. 2. All i got was they was waiting on parts. There was not i am sorry for yesterday or any update for why it took so long today. I get it was a parts issue that advance gave the wrong part. NO I AM SORRY for wasting you time to come to a closed shop or sorry for the wait time today. It was recorded so there would be i did say i was sorry . No offer to discount my bill for making me come to a closed shop and wasting my time. NOTHING. Just when i think i found a good place to do business with i get nothing but excuses. I was wanting to tell so many people about this place and now i tell them what happened and i will not tell them to go here because of the way i was treated with not regard to my time that they wasted. Honesty means more then discounts but can not seem to find that anymore. I had other things to do today and could not do them because of their lack of respect for people that they need to keep them in business. Even though me not going back or referring others many not run them out of business. But maybe this will make them think on how to treat people if they want returning paying customers.

Great service and very nice people to work with

Honest and quick. Highly recommend.

Reliable service at fair prices!

Always a great experience, family owned and operated.

If you want it done right at a reasonable price this is the place.They wont try to rob you if they say you need it you do.

Awesome experience. Super nice and honest place for all your auto needs.

Fair and hard working mechanics that will try their best not to take advantage of you.

I really like these guys. Always fast and honest, and they dont try and mansplain to me like other auto shops Ive been to.

We were quoted one price for a repair and the price doubled! The work that needed to be done was not a mystery and so the price should have been straight forward. I was also told that the vehicle would be done one day and was not even given a phone call the day it was promised. Will not do business here again!

Not sure what the problem was but This was The Worst experience ever...very unprofessional encounter....my car was referred to have two Solenoid sensors changed...How the WRONG part kept getting ordered for three weeks???and the Customer service was thee pits.... kept being informed the owner will give me a call which Never happened....kept getting mixed message hes due bck today.. oh his flight was delayed...he will b here in the morning...asked to come & jus pick up my car ..was told I gotta locate the key & then was asked to jus wait to speak with owner??? ( still have yet to hear from him) So this morning I arrived to retrieve my car since they were Not able to fix it and my car is parked out front unlocked waited an hour & half to have my key dropped into my hand ...greeted this man with good morning & thank you only to receive NO response a simple I apologize would have went an extremely long way in this phucked up encounter!!!.. throughout the entire time I remained cordial & professional wish I could say the same about this place!!!! Very very disappointed 😐😐😐 wish I could give ZERO star

Good prices, good service

Great guys who do honest work for a fair price! These guys have taken care of my cars for the last 10 years.

Trustworthy mechanics! Only place I take my car!

Timely service and friendly staff

Charles was great! Very helpful and knowledgeable

Top notch service at an affordable price. I always recommend these guys to my friends.

First time there my car door was a mess they found the problem and getting it fixed and the inspection at a good price

Great experience, did a great job

Fast and thorough

Mom and pop shop. Towing service was great.

Great and fast service.

Charles is honest and a brilliant mechanic

They misdiagnosed my car issue and kept it for 3 weeks

Great mechanic shop

Good and quick service

Worst auto shop ever!

Honest service and people

Quickly, friendly, and timely

Fast Service and Honest