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Maaco Collision Repair & Auto Painting
2207 Smith Ave, Chesapeake, VA 23320, United States
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Maaco Collision Repair & Auto Painting
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Dy
Review №1

I was hesitant about this place from just general word about it. But I took a chance. This place did some good work. It isn’t a factory quality paint job by any means, but Winston was always keeping me updated. My car did no cure properly the first time around, but because of their warranty and friendly staff they repainted the whole car and even did some extra work just for any inconvenience. I will say the car overall turned out great! When I did receive my car I have noticed some missing pieces and things not reinstalled properly, but when I brought my concerns up to Winston he always made sure to resolve the issue and more! Winston made the experience very good, and they WILL be seeing me again at this Maaco! HIGHLY RECOMMEND!

Ma
Review №2

Super happy. This location did a great job with a full paint job of my 2003 Toyota Tacoma. Brian and Tracey were super at communicating and very patient as we tried to figure out the best color. They took the time to make sure we were happy with our choices and went above and beyond to make cards with the different colors - super helpful. Not sure about other locations- but this one is professional and friendly. And the cost was worth every penny! Nicely done Brian and Tracey.

Ra
Review №3

I had gotten a repair estimate from another Auto Body Shop and Maaco was just about $1200.00 dollarscheaper they did a nice job. And Jeff at the Maaco near Military Hwy was very informative and easy to get along with. There was a small delay of when my SUV was ready,but that is understandable since it seems nobody can find good workers since the Pandemic. I am overall happy with the job they did and my Exterra looks like it did before it was wrecked. So I want to thank Jeff for making my experience a good one. And I would recommend that Maaco to anyone. Sincerely Randall Barger

Ro
Review №4

The rockers underneath my F-150 were replaced and painted. Cables in the right rear passenger door were replaced. MAACO did an outstanding job. Katie did a super job of taking care of everything. She is the best.

De
Review №5

When looking for the best company to paint my car, I took my time. I went to several locations to not only get an estimate but to evaluate the quality of service that I would receive. The first person I met was Jeff who took the time to write a detailed estimate, explained the work that would be done, and explain the warranty. While the price was not the cheapest, I left that day knowing that this was the professionalism I wanted. I came back a second time to schedule the paint job and Tracey gave me another copy of the estimate and gave me the time frame in which the job would be completed. I picked up the car today and I am more than satisfied. If you want to get the best quality paint job on your car with HONEST folks, this is the place to go.

De
Review №6

This is my 2nd time, and second vehicle, to useMaaco services. Although each service was on different vehicles and several years apart, the quality of trim repair and paint was excellent in both experiences. This speaks well to the training their technicians go through, in my opinion.

ke
Review №7

Paint doesnt last. Fades horribly and comes off in 3yrs. If your looking for a temporary fix then this will be efficient

Tr
Review №8

I came to maaco with a little fender and front bumper damage to my Jeep, Winston was incredibly professional and understanding and knew I was on a time crunch to have my vehicle back. Winston took my vehicle in immediately and had it in and out in 2 days! The work was excellent, couldnt even tell it was damaged. I will def be back to this Maaco anytime I am in need again.

ju
Review №9

This place is great. I was there to get quote for scratch on my bumper. They had let me in quickly with one of the quote provider. He came outside and seen the scratch and went back in shop for buffer and some solution to buff it off. To my surprise he did remove the scratch and it cost me nothing. I went other places and they have gave me quote for $600. This place and people work in front office are awesome. Thank you once again for you help.

Jo
Review №10

The guys over at Maaco always take care of me. Looks just like taking it to the dealership but for half the cost and I get my ride back twice as fast. Thanks Brian and Katie

MO
Review №11

Wanted to give a special Thank You to Mrs. Katie Inge she was super helpful I had a minor bumper issue and she fixed it for me right on the spot! I was in an out in under 15 minutes. She even gave me info on how to repair my missing spots. I will definitely be back to a paint job from them, excellent customer & excellent prices! Thanks Katie! - James Spears

L
Review №12

If you want to go somewhere fairly priced this is not the place. Will overcharge you. Look elsewhere. Really? Look at picture below. This is not quality work!

Ro
Review №13

Very professional crew, Tracey Beard was the sales rep. Awesome paint job for the right price.

Jo
Review №14

The customer service is pretty good. I went to look at my truck and found A LOT of flaws. I said that I wouldn’t receive it until it was all fixed. It did take another 10 days but the work turned out good enough for the price paid. There are still things that could be better, for example, less over spray and a few small areas that didn’t get enough attention but all in all I am pleased.

Ni
Review №15

Got our 2004 Gx470 Lexus hood and sides painted.Perfectly matched paint. The people where so nice.I was there in our 1994 Buick Roadmaster Estate wagon and ask could they paint the sides and back! Said yes and we left it. Called in a few days to pick itup. Perfect again!!!! Yes, these Nice People are Professional. Pricing was more than fair!We’ll be back! Thank you

mi
Review №16

I was very pleased with the paint job I received from them! They were very knowledgeable and friendly. I would recommend them to anyone looking to get a paint job. Affordable

WN
Review №17

Excellent customer service! Very professional and knowledgeable about their products and the different painting processes.

Ro
Review №18

Never got back to me on my request for an estimate. Guess they dont need the business.

ra
Review №19

Horrible.they ripped moonroof gasket, did a poor job prepping for paint.

Li
Review №20

Very professional and kept me informed

An
Review №21

Got my truck in and out...did the work to my sati.

VI
Review №22

I used MAACO to replace the trim on the front of car. I was told the labor would be $60.00. The final cost was $90.57. When I asked why it wasnt $60.00 the young man said he didnt say that. I paid what was required, but I will not be back for anything. When he had no respect for me or my business, that lets me know what he thinks of me. Thank you for the opportunity to tell what happened.

Do
Review №23

So Ive used Maaco in Chesapeake several times now. I dont do reviews, but though it necessary to do so now. Maaco in Chesapeake is excellent in every way. The staff, the time frame and the work they do. They have repaired cars of mine and even painted RVs of mine. Excellent job on everything I have taken to them. Excellent quality and service. I recommend using them for any kind of vehicle repair needs.

Aa
Review №24

Cant express how grateful I am with this body shop! Highly recommend this place for paint and body!! Thank you everyone!!

Ro
Review №25

I got the best paint job. There were two spots that had a small scratch. I took it back and Jeff immediately fixed it. I’ve had 4 vehicles painted here and every time the job was awesome.

Co
Review №26

It took month for them to finish the truck after being told it would take one and half weeks. Further it was not explained to me I had to pay an extra $95 to have the scratches fixed. So I have a truck with new paint over old scratches. It seems that is a gimic to get more money, but I was not afforded that option. Can you imagine charging $4300 and not fixing scratches and not telling me it would cost only $95 more? This is a poorly run company with poor management. I have had two vehicles painted by other MAACO dealers with no problems. A Nissan and a Toyota. My advice is if you need a paint job go to some other MAACO shop. I am discusted and the manager Bobby would not offer any help. He screwed me good.

Yo
Review №27

Fixed my truck faster and cheaper than expected. Great experience overall. Would bring any of my cars back again.

As
Review №28

This place is awesome! I unfortunately had a hit and run incident and discovered my door was scratched up. With being new to the area I wasnt sure where to get this fixed. I found Maaco on google and saw all the amazing reviews it had, and now I understand why! I spoke with Tracey over the phone and he told me that I can just bring my car in an get an estimate. While I was just planning on receiving a quote, he was able to fix it right then and there! He was extremely nice and was able to explain what kind of scratch was on my car. They will definitely be my go to for any work I need done in the future!

ma
Review №29

Fast estimates and great attention to detail from a very knowledgeable staff.

Ch
Review №30

First, I would like to thank the entire team at Maaco of Chesapeake, VA for truly creating a masterful paint job on my 2006 Nissan Pathfinder SE. Their attention to detail, and superb paint mixing brought out the ultimate color that I had so long wanted on this vehicle. The original color was the factory silver mist which did not exactly match my personality. As I had recently decided to keep and modify my truck, I knew that a fresh new color would bring out the true personality of my Pathfinder. I had also visited no less than several paint shops all the way from Chesapeake to Northern VA. Upon a visit in late January 2020 I received an estimate from Maaco of Chesapeake, and they promised that their Team would deliver a masterpiece that I would be proud of! I dropped off my Pathfinder prior to some planned travel, and I can attest to the fact that upon my return to retrieve my truck in March 2020 they did not let me down, my Pathfinder has separated from the pack, and she now stands in a league of her own. I also assure you that Katie, the manager of the Maaco Shop in Chesapeake is dedicated to ensuring Customer Satisfaction. I urge anyone that is seeking to enhance the look of their vehicle to visit Maaco of Chesapeake, VA as they will not disappoint you.

Ri
Review №31

I had the front bumper of my car repaired. A fantastic job! Very communicative with me throughout the process. Looks great, no more scraping sounds when turning or hitting an unavoidable pot hole.

B
Review №32

Maacos staff are professional and pleasant to do business with. Chad and his crew take pride in the work that they do. I highly recommend this location.

An
Review №33

My experience was Absolutely great. The quality of work amazing and the guy who helped provided me with plenty of information for the upkeep. I’m definitely coming back here if I ever need more work done to my car.

Ma
Review №34

I was very pleased with the job and they took care of my concerns when completed

Ce
Review №35

They were very nice and fixed my bumper and painted it very quickly. They remembered who we were which was welcoming 10/10 would recommend

Fr
Review №36

Excellent job of painting my “Old Ugly 96 Ram Truck “Very pleased with the detail and coverage. Also everyone was very helpful in the process.

Ja
Review №37

The service was nice and quick. The owner and workers were extremely friendly. They fixed what they said they would and even cleaned the exterior. The price was affordable, so no complaints there. I did however notice in the 2 days my car was left, I had an extra 7 miles on my car.. I’m not too excited about that, and I am not sure why that is, but I can not deny that they’ve done an exceptional job on my vehicle.

Al
Review №38

Store M0069 Chesapeake Staff was great from initial visit through the completion of the job. Jon Clark - the estimator- explained the process and have given as a great deal - military discount too. My wife and I are very satisfied with the work this store has done. Our daughter is also going to this store to get her car fixed.

Al
Review №39

John provided the quote and Brian followed me through the painting process. My truck looks fantastic and if I need another paint job for my other vehicle I will definitely trust Maaco to handle the painting.

Me
Review №40

Refreshingly surprised by the amazing customer service and great paint job. Had to get our 2003 Audi TT repainted because it had sun damage and some surface scratches. We chose the lowest paint job, same color as the rest of the car, and had the whole thing painted blue. It only took 7 days and they called every time they had a question or a problem arose - making sure I was informed every step of the way. I was able to look at the car and examine every inch before paying making sure I was 100% satisfied. If I notice anything after leaving, I have a one year warranty and they stand by their work so they will fix any issue!I like that they gave me free headlight restoration and a 10% military discount. I highly recommended Maaco for a new paint job, especially if youre just looking to fix up a project car like myself.

Ri
Review №41

Whatever you do, do not take your car to be painted here. They serviced my vehicle through a carvana repair and one of the techs left a massive scratch in my paint... I asked for this to be fixed just for them to do a terrible respray job that left my whole door bubbled. Keep in mind this was a new WRX STI that I now have to pay a REAL professional to fix the paint. Never ever would I recommend this place to anyone! Save yourself some time and a headache and find a real paint shop. Learn from my mistake...

Da
Review №42

When I got my car back I was very pleased I love it and others do too I will refer them to anybody and the price was right for what I got loving it try them

be
Review №43

I was extremely satisfied with the work as well as the employees, they provided me with great customer service and kept me informed of the progress with the work done on my vehicle each time I called. I was happy in taking my vehicle to them for I live in NC.Once again... I was pleased.I will put it out there of my satisfactionwith the team that did the work, washand clean up on my vehicle.Thank you.

Ja
Review №44

Took my car there to have rear bumper repaired they did a great job. All the employees there were very nice. I will definitely tell family and friends what a Great job you did on my car. Looks Great. Thank you so much!

S
Review №45

Katie was extremely professional and genuinely friendly. She was so kind to wait for me as I faught my way through the downtown Norfolk traffic. I really appreciated that. They did good work for me several years ago and therefore I returned for this smaller task in painting my mirror.The whole crew was friendly on both visits.SS

Ta
Review №46

Did a fantastic job on an overall respray on my car. From estimate to delivery the team at Maaco did an excellent job and took great care of my baby.

An
Review №47

Im very satisfied with the body work that was done on my car

Me
Review №48

YES I call three days ago to check price of repair for fender an paint no waiting please your mask be safe

Fr
Review №49

They have done 5 paint jobs for me. Always quality work at excellent prices. 3 of those were black and looked great

Th
Review №50

Loveeee it nice price they painted my Saturn ion from black to white also found me a new car hood in the process, just started recommending them to people!

Fu
Review №51

I got estimates they gave me estimate like normal others price are ..So i prefer not to give them job..

G.
Review №52

Walked around my entire car to show Maaco rep. what I wanted done. Quote was printed for $1000 on my 1989 Honda CIVIC. Before it was completed the rep called me to inform that my windshield dispenser on hood was broken and had to be replaced to complete paint job. Had no problem with it since 1989. So price went up to $1043. During inspection I noticed two areas around windows that werent painted that was requested. The rep indicated that he didnt put that in the initial quote work order but would have to charge me extra to complete my request. Another mistake that was going to raise my price from initial $1000 quote. At no time was an apology given for the incomplete work. In fact I was asked when I would like to schedule the the next appointment. Customer service is dead @ this location in Chesapeake, VA on Smith street. They lost 2 other potential customers from my place of work also when I shared my experience. We all agreed they should have completed the windows for free. Also the rep didnt remember me or the car that I had dropped off. I had to remind him which car was mine!

To
Review №53

Jeff and Brian were professional and efficient when dealing with insurance to ensure my car was repaired correctly. My go to shop for any body work.

Va
Review №54

The service was great I would go back and recommend Maaco

Tr
Review №55

This is the only place I will take my vehicle to get fix. They are very friendly and try to get your car back as quickly as possible. When you get your car back it looks like brand new, like meaning nothing even happened to it. I would highly recommend this place.

Ar
Review №56

I brought my 4Runner in for some new paint and minor bumper repair. Gage was very professional. He took the time to explain their processes and the required time needed to complete the repairs. The end result looks fantastic, I couldn’t be happier. Thank you Gage and your Team!

Ja
Review №57

They never fail to give great and awesome customer service. I’ve had a few cars repainted now and only one had an issue and they was quick to fix it at no cost to me. They are definitely LGBTQ friendly. I have rainbow on my car and my watch is rainbow and the guys here treated me with the upmost respectThanks Maaco

Ke
Review №58

I would never recommend this place the panem a hood which did not match didnt even try to make it right wanna me to pay them more money to try to get close I would taken away all my work that I was about to bring to them taking it somewhere else I do not recommend this place they will not work with you

ca
Review №59

Truck was promised to be delivered on Friday and no one called to let us know that would be ready just on Monday.When I got the truck, the floor was wet, the door panel and the windshield were dirty. I went back and they cleaned the windshield but not the door.For the price we paid, customer service should be a lot better.

Au
Review №60

The employees were friendly and knowledgeable, and the service was quick. I hadnt been to Maaco before, but I was in and out the door pretty quick and everyone was nice enough that Ill definitely be back!

En
Review №61

My experience was Great the sales/representatives were welcoming and quick with their services. I recommend this location often. Thank you Brian and Gage ..

di
Review №62

They did a great job replacing my bumper and it was all done in only a few hours. They were reasonably priced as well! I always go to them for work on my car. And I will always recommand them to anyone.

Mi
Review №63

Its got all kinds of bumps in the paint they said they will wear off they took the lettering off and didnt put it back got red on the black didnt paint one side of the mirrors

Bl
Review №64

This service was very good in customer service was excellent

Us
Review №65

They do great work and they are not expensive. Family owned and operated. Always support small businesses. Leo B.

Ro
Review №66

My dealings with the staff is all positive. Polite and courteous crew, however the end result not so much. They had the vehicle from a Tuesday thru the following Thursday(8 days) and a storm that probably effected scheduling. I can only surmise they rushed the job, because 24 after taking delivery you can see just how bad the paint job is. Pits everywhere and trunk lid emblems replaced with two sided tape affixed in the incorrect location. The cars finish was in ruff shape and anything would be an improvement, and unfortunately anything is what I got. So if you have an old vehicle you just want to look better, this service may suffice. However if a true first rate finish is your desire, fine the extra 1G and the appropriate establishment, this isnt it.

Rh
Review №67

Small dent at rear fender & broken light . Looks like new, can’t tell where the damage was

Do
Review №68

My vehicle looked good when it was completed and the job was done when they said it would be done! Vehicle looks like new! Thank you, job well done!

Th
Review №69

I waited a few months to write this review, because what good is a paint job review the week after its done? But I had this done last August and now I can fairly say Id recommend this Maaco without hesitation.I had a 2004 Grand Caravan with paint flaking off in large chunks, to include down past all the paint with a little bit of surface rust starting. I didnt want to spend a ton on it, but I wanted it painted.The young man who did my estimate was very courteous and professional. Hed worked his way up from painter to a management position and seemed to really take pride in his work.I went with the integrated clearcoat mixed in paint job, came to $800 and change. Looked nice coming out and you could see they did some actual prep work, filling, etc. Several months later it still looks good.Would I take my expensive late model car or classic to be restored here? Well, maybe not. But for what I needed, I got good work at a more than fair price. And Im no longer the embarrassment of the Target parking lot.

Mi
Review №70

Highly recommend Maaco. Very friendly staff that did an amazing paint job on my Toyota 4Runner.

Ca
Review №71

Had scratches buffed out the car, and they did a good job. They got me in and out on a same day appointment. Good job and they have a really friendly staff. Keep up the good work!!!!

An
Review №72

Great job on paint and body work. Cannot tell where the dings were. Finished the job early and it looks great. Recommend Maaco.

Wh
Review №73

Amazing service. The repairs were super fast and every single person we interacted with was friendly and professional. I would highly recommend them to anyone needing repairs

Ja
Review №74

The Maaco staff was top notch. They were trustworthy, fair, and professional. They kept me updated on my repair and stayed on top of the insurance company.

Tr
Review №75

I would, love to Thank the maaco Team for there time and consideration of doing a great job on my damaged collision work, and fixed her up very beautifully. Especially Jon he’s communicated with me on every step and hard obstacle that occurred to calm me down, so thank you a lot MAACO TEAM.

Na
Review №76

I WAS LOOKING FOR A PLACE TO GET MY NISSAN JUKE SCRATCHED PAINT ON 2 DOORS AN I WAS VERY HAPPY WITH KATIE INGE AND EVERYONE THERE WAS SO NICETHANK YOU FOR MAKING MY DAY 😀

Ad
Review №77

Alberto was very professional with speaking with me and preparing my car I really admire him and I really do appreciate his services and yes I give him five stars and will recommend my friends and anyone else in my family that needs body work or paint job. Kudos to Alberto I think Im so kindly

Se
Review №78

I have used macco on theee occasions. They are very friendly, professional and prompt with their services and the work is excellent and it even come with a gaurentee. I have used them many times in the past and never ever had a problem with the workmanship or bad customer service. They exceed my expectations everytime. I have worked with Brian in the past and Katie just recently...they are both amazing people...and I felt at ease with the whole entire process. They made sure I was taken care of. Even when enterprise didnt show to pick me up they drove me there and even offered to drive me back after getting my car back and returning my rental. They went above and beyond. It means alot when your used to dealing with all the crooks out there in the auto industry.You wont disappointed with this macco team!!!!! Thanks for another job well done at an affordable price and excellent customer service!

Je
Review №79

Had my used business livestock trailer painted. It looked old and worn out.....but after Maco did an awesome paint job on it.....it looks brand new!!!!

El
Review №80

You can tell this business strives in customer service. Not bad prices either with really quick service. Couldn’t be happier!

Co
Review №81

Great work at a reasonable cost!Our car roof, rear, and front bumper sealer were peeling and we needed them repainted. We were hesitant to try this location based off some of the reviews, but since MAACO is a larger chain and the other quotes we looked at with higher reviews cost more, we decided to try it out. The staff was very friendly and helpful. Not pushy at all! Once it was in the shop it was delivered exactly when they stated it would be completed. I couldnt have been happier with the work done. The car paint looked perfect!We are going to be bringing our older car in to have painted and are looking forward to the makeover.

75
Review №82

Best $500 paint job in town. This is are go to place every time we need a car painted. Thanks guys

yo
Review №83

Great Job Guys! Thank you!

No
Review №84

Amazing, Knowledgeable, Helpful Staff!!! A+++Thanks so much for the effort you take to make a customers day, and its without being said the quality of work your produce is immaculate.Appreciate all your help today ;)

Eu
Review №85

They have great customer service and will resolve any issues or questions that may arise.

Ch
Review №86

I just got my sons car fixed at MAACO. I cant even tell where the dent was! Excellent service.

Ta
Review №87

Staff was courteous,prices were fair and the work was done in a timely and excellent manor

Ka
Review №88

I went in today to get an estimate for some minor scuff damage . Mike & his team were actually able to get the scuffs and stains off saving me a ton of money and time (i was there for about 30mins max). i am so greatful for my experience, it truly made my day! Please pay them a visit for your next car exterior repairs. :)

Wa
Review №89

I bought my car in for damage to right door panel. They gave me an estimate, much less than dealer. Explained what would need to be done and approximately how long it would take. They answered all of my questions. I was very pleased with the outcome. They explained how to take care of it and gave me a brochure.

Mi
Review №90

Paint job and repairs are awesome. Great job! Cleanlyness of my car when I picked it up was not good. The windows and weather stripping had overspray and it looked like they just wiped the windows with an oily rag. Very dirty.

RA
Review №91

Went by to get an estimate on a small scratch on my door.And they went and got some rubbing compound and fixed it for me.Great Job. Maaco in Chesapeake

Ke
Review №92

Made an appointment for a scratch I made. The employee made the scratch disappear. LOVE THIS PLACE

ha
Review №93

I went in for an estimate for scratches on my dodge challenger and Gage helped me out by buffing the scratches out for FREE. The staff was very friendly and professional. I would definitely recommend maaco (Chesapeake location)

Gh
Review №94

Gage was very professional and explained everything, great customer service..as for the paint job only time will tell, but the paint job looked like the original and Im very please.

Ga
Review №95

I have had approximately 25 cars painted with macco. For pricing and service. I am satisfied. And would recommend their service.

Ch
Review №96

Truck went from looking worn and ragged to nearly new!!

Di
Review №97

They fix my truck but it still doesnt work properly

Cy
Review №98

Excellent service from the time our vehicle was dropped off. Seamless paint job that was blended in perfectly to match the rest of the suv body.

Bo
Review №99

Excellent service and professional staff. kudos to Katie.

El
Review №100

Thank you Macco for always giving me great service. I have been bringing my car to them for years now and it’s always a pleasure. The staff always been honest and fair with me on pricing of repair. If they can help you out along the way they will. Not to mention will they repair your vehicle but they also cleaned my car inside and out. I highly recommend them to anyone if you need work done small to big job Macco definitely can handle it. Thanks Macco for always taking care of me.

Information
76 Photos
100 Comments
4.5 Rating
  • Address:2207 Smith Ave, Chesapeake, VA 23320, United States
  • Site:https://maaco.com/locations/va/chesapeake-10669/
  • Phone:+1 757-320-2193
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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