Brought my truck here after getting hit by a deer. It was seamless with Geico and I didnt have to wait long for my rental to show up. Will post before and after photos once the job is complete.Edit: heres the before and after photos, they did a great job, the truck looks brand new

Highly recommend! Such a great atmosphere and staff. Not to mention that it is also bilingual friendly. Check them out if you can!

Josh got my car in and out on the same day after I told him I needed it back asap for work. The job was well done and I couldnt be happier! Ill definitely be going back!

Great experience! Staff was very friendly and professional and my car is as good as new!

Great job!!!!! Finished the job within the estimated time and car looks like no accident occurred....couldnt ask for anything more. So grateful!!!!!!

I have used this shop MULTIPLE times with various vehicles and have always had a pleasant experience. The staff has been courteous,and friendly. The out of pocket pricing is fair. Give em a shot.

They do a superb job on your car and there warranty is exceptional

My car was a total loss but while my car was their everyone I encountered was great. I noticed even some customers were unreasonable, they kept it together and resolved the issue. Everytime I called for assistance someone helped me. Great place.

Great bodyshop. My car looks great

They had my car ready 3 days ahead of schedule and the work was impeccable. I will definitely use them in the future if the need arises!

Everyone was very pleasant and helpful. They did a great job.i had to take back as all the dust wasnt cleaned from inside, but James and his men recleaned and very pleasant about it.

I took my car in to have a large amount of hail damage repaired and couldnt be happier with the results. Vince took care of everything and had my car fixed and back to me faster than the original estimated time looking brand new. All of my future bodywork will be done here.

Did a wonderful job on my husbands truck.

Car Struction are fast and professional. They look after your repair even after it is completed. I had a foglight out after my repair, and just a quick visit back to the shop I was offered coffee while I wait and not even 15 minutes later my service consultant came back with the keys and told me I just had a loose plug and it was all set. I will return if I ever have to make a claim through Geico again. I have not had any services completed through other insurance providers but Geico was a breeze. Highly recommended if this shop is in the network for your accident repair.

They were patient, understanding and had excellent customer service skills.

Super easy, in and out. Everyone was friendly

Went in to get a side mirror fixed and car was left there over the weekend. When we picked it up there was dirt all over the entire truck and the steering alignment was completely off and pulls to the right. The manager did not care about our concerns at all, it seems as though an employee took our truck off roading over the weekend. At a loss for words at how poorly our vehicle was treated. Don’t recommend this company to anyone I care about.

Ive had to bring a couple of cars here. Excellent service each time.

Everyone very nice and helpful with the information.

Pricey but very thorough.Classy act

Rated this a 1 star because of the front desk staff. The ladies behind the counter lack professionalism. From the dress attire to phone service and greeting customers. Other than what I mentioned all other members and vendors was outstanding. But again cause the front desk is the face of the company I weighed my decision heavily on that.

Took my truck in after an accident to be repaired. After getting it back and being told several times by Matt that the whole bedside would be painted I found several issues. Dry shots of clear coat on the side of the truck, additional damage on the passenger side that they didnt fix, and dark spots on the paint that they didnt blend. When I asked matt about the issues his story changed 3 times and he told me he would just call my adjuster. Because he had a very good reputation with him. I also called my adjuster and talked to him and sent pictures as well. These people should not be in the business of painting anything considering the amount of orange peel that is on my truck now.

I had my car repaired here after an accident for a week, and it was returned not completely repaired. I called them to let them know the discrepancy, and was lied to. Matt said they replaced the part but Priority Chevy sends them scraped up parts. They didnt even touch the part and it was in the same condition and position as when I had dropped it off. Totally unprofessional, and I am insulted that they would think I believed this comical lie. Now I have to go to another auto repair shop for them to fix this part, and inspect the work that was done because if they returned my car in that shape I dont believe that the other work that was completed is even up to standard. Plus, the rental i was given by Enterprise smelled like smoke and the ac smelled GROSS. Such a waste of time!!

From start to finish, impeccable work!

Make no mistake.... this shop is world class in terms of service and repair. I had to take two vehicles to them on separate occasions and found the staff to be professional and thorough. Both times they returned my vehicles far better than how I brought them in. The repairs were perfectly executed and delivered before the promised date. My concerns and special requests were happily met both times. The service advisors answered every call and kept me up to date along the process. If you need something, ask them. If you are confused, they will explain in detail. Be kind and respectful to these talented people and you can expect a great experience from beginning to end. A+ all around. Thank you Car Struction for being awesome and setting a new standard for what I will expect from a repair center in the future.

Love coming here! They provide wonderful customer service and above standard work.

Excellent service by the adjuster Zack Dobbs on getting two of my vehicles repaired! Compareable prices with other auto body shops in the area.

Excellent and timely autobody work. Theres a reason why they guarantee the work for life

My car was being repaired there due to an insurance claim. They were very professional from beginning to end. The body work looks seemless and you cant even tell that my car was damaged. We found a few spots on the hood when I was picking it up but the owner quickly stepped in and said he would personally make sure it was taken care of. Wonderful service and wonderful people.

They are friendly, responsive, knowledgeable, and good at explaining things in easy-to-understand terms. Highly recommended.

Service was stress free from start to finish.

Zack was very attentive and helped us quickly and efficiently! Thank you for looking out for my Dad! We need more people like Zack!

Did an OUTSTANDING job on repairing my 2009 Ford Escape after hitting a deer in 2015. I unfortunately hit another deer and its back in the shop again and without a doubt Im sure I will get another great repair job. Thankyou for your great service and red carpet treatment...

Terrific job! Made my car look brand new! I highly recommend Car Struction.

I was in an accident and this was one of the places my insurance company recommended. My husband was not happy about the paint job but for me I didnt see a problem. My complaint is that when I got my car back I realized that the Touring emblem on my car was missing. The first time I called I was told it was ordered and they would call me when it came in. I was never called. Over a two month period I called multiple times and was told various excuses as to why the emblem was not there. Finally after 2 1/2 months I was told to bring my car up. The guy out the emblem on and when I said that I thought it was put on the wrong side he assured me that no, they had looked it up and that is where it was supposed to go. I looked it up when I got home and sure enough I was correct. An older model of my car (2007) had the emblem where the guy had put it but my model (2012) had the emblem where I said it was. I really wished I had done my research before choosing this company. It has been a nightmare to deal with.

Ultimately they did a fantastic job on my car but Zack would tell me he would call me back on numerous occasions & he NEVER did. If I didn’t call them I would never get updates. They had my car for almost 3 weeks. Zack kept saying it’ll be done on this day, then I’ll call on that day & zack would say well it’ll be done on this day, then I’ll call on that day & zack would say well it’ll be done on this day smh... ultimately like I said to begin with they really did a fantastic job

If I every need a repair again car structuring is where I will go. The front and rear end of my 2007 GMC truck was damaged they made it new again. The communication from car Struction to myself was spot on. I never had to worry if anything was getting done and that makes you sleep better at night! Thanks to Matt and his team!!

I have taken my car here on several occasions on the recommendation of my car insurance. Excellent customer service and any issues I had were quickly address and rectified

The quality of work done on my car was amazing. Took a while to get my car back but I was very satisfied with how it all turned out in the end.

I have used them on three occasions. All three times, they have been highly professional, and its obvious that they enjoy serving customers. They are recommended by many insurance companies, including GEICO, which has one of their adjustors there full-time. A top-shelf independent body shop. Highly recommended!

My husbands PARKED truck was hit. Car Struction did an amazing job on his truck. Person who hit him was insured by Allstate who jerked us around every step of the way. Car Struction was amazing to deal with and very willing to stronghold the insurance company to keep us whole. Highly recommend.

Staff was really polite

They do quality work.

Professional atmosphere work great customer service

The reason Im giving them less stars is for customer service. The manager was kind, but the man and woman in the front were not.

Best body work and best paints jobs in Hampton roads.

The work performed on my car was great but to me the customer service was horrible. It was a terrible experience when it came to customer service. I had to call to check on the progress of my car because no one called me the whole two weeks it was there, mind you it was only supposed to take 3 days. They really need to take a good look at their first impressions with customers. Word of mouth goes along way and if you feel you are being ignored or dismissed you will spread the word about a business. The front desk girl is very unprofessional and to an extent even rude at times.

Had my car repaired here due to being rear ended. Came in, the adjuster checked it out, my rental was waiting and i was gone, within 30 mins. Took a week due to it being over the holidays but the service was great. the only problem i had was a piece was painted a different color and nobody called to tell me they couldnt match it. Still the workmanship looked nice. No complaints here!!

I had a new bumper installed, work was superior and complete, highly recommend.

I used this shop for a minor rear bumper repair because they were the most convenient location for me and one of Geicos partner shops. It was overall very disappointing. They scratched up my bumper in a different place than the original damage during the first repair attempt. They did take it back to touch up the paint chips/scratches with no argument (which is the only reason I didnt give them one star). When I picked it up the second time my car had a peculiar smell inside and I wouldnt say the job they did was perfect, however not worth a third attempt in my case. Customer service was okay, but the workmanship was not.

These guys thinks their s#!t doesn’t stink. Appointments only for repair estimates. Receptionist was a prude!

I have to say that the level of customer service that I received from the staff at Carstruction from the time I dropped off my 2017 Honda Accord Sport was excellent. The entire staff is very professional and caring. My car had minor damage to the back passenger door and the turn around time to fix it was very fast. I also had some tire tread damage to the front of the car which they cleaned off without an extra charge. My car looks brand new again. I would definitely recommend Carstruction to anyone who is looking to have body work done on their car. 5 stars.....HELL YEAH!!! Theyll DEFINITELY get my business if I ever need them again. Thank you Carstruction!

Very courteous each and everytime. Great customers service and makes you feel welcome

BEWARE.This place is SHADY. I brought my car there because they were suggested by my car insurance, USAA. I had it appraised by Nate for the damages and specifically told him that i had a few shops in mind that i was looking at. I got my appraisal paperwork done and left. 10 minutes later i get a notification from USAA that a payment was wired to CarStruction to fix my car. I NEVER WANTED IT FIXED THERE AND SPECIFICALLY TOLD THEM THAT I WAS LOOKING ELSEWHERE. Anyway, 2600 was the appraisal and a week later it rose to 5,000 in damages leaving me with a totaled car. THANKS CARSTRUCTION.

They are quick courteous and do great body work

I would go into detail but they dont care it shows in there work..

Car struction did a wonderful job removing the nice presents that someone left me by keying my car.they also did a few other problems that had occured . my car looks brand new again.

They are very particular about the finished product and best to deal with.

Great work and very professional.

Did great job on the car looks brand new!!!

Everyone very friendly and helpful.

They did a good job repairing my Acura after someone backed into it, you cant even tell that it was hit

Nice people very professional

The people are not very helpful, they seem to be at first, but when their work is questioned, their attitudes change instantly

Very good experience.

Awesome service

Very professional process and communications.

Good deals

Great experience

Felt like just a number.

Clean, friendly, efficient, helpful

They totalled my car....

Great!

Kevin

Friendly staff

No help