I was leaving the Cherry Hill Mall and realized my brakes were soft. So I stopped in at My Family Care Care Center. Nick immediately diagnosed the issue, had his guys fix it and on my way in about 2 hours. Thanks Nick!I am now a satisfied and repeat customer.Great customer service. They stand by their work!
Best auto shop around….hands down! They are great. They do an outstanding job, communicate very well and really take care of the customers! I will continue to go there for all my auto needs and send my friends as well. Check them out, you can’t go wrong here. Thanks family car care!
I have been going to My family Car Care for a couple of years, for routine maintenance. Very friendly, respectful place, service in a timely manner. Answers concerns & recommendation for preventive maintenance.
These guys are just good dudes. Professional, courteous, reasonable prices and honest. Thats what you need at any auto shop. Always nice and I never have to second guess them. I highly recommend their services.
The two guys at the front desk were cool and honest. They fixed my car the same day I dropped it off. Nothing but good things to say about this place.
Fantastic experience. I think theres a lot I could say, but the number one point I have is that these guys are not in it for the money. They care about your automobile working and being safe for your loved ones.
Great place to take your car for repairs. They have great customer service.
Professional and polite. I have taken a couple of my vehicles there. The guys took care of both and they are running really well. They have a lifetime customer. I recommend them to everyone.Thanks guys
Very nice guys they tell u the truth they give u the best option so and dont try to rip u off
They are the best! I found a place I can trust. They are honest, not trying to take you for what little you may have. They are my new mechanics and anyone else I know looking for help I will tell them this is the place to go.
We always have such a great experience when we take our vehicles to My Family Car Care. Jim and Nick always provide amazing customer service and have fair and competitive pricing that will keep us coming back again and again. I recommend them to all of my friends and family. They had and impressive turnaround time on my husbands brakes and found an issue with one of my vehicles even the dealer couldn’t find (after paying the dealer over and over to fix the same issue!) 10/10 Would recommend!!
My car had a weird electrical cluster hiccup and an unexpected battery drain right after. My car was 100% fine after a battery charge, but we took it in to get checked out. We were all set to pay for a diagnostic, but they refused, because they couldnt figure out what happened. They suspect possible failing module, but hard to tell right now. Offered to take a look if it happened again. Obviously I wouldnt hesitate to bring it or another car to them. A+
I just had my car serviced and the staff was very friendly. Mike the mechanic explained very throughly what he did to my car. Also, the price was just right - actually under budget. I highly recommend this shop.
These guys are great! Theyre honest, trustworthy, and do a great job. Additionally theyre friendly and accessible. I get a report notification with pics immediately after the issue(s) are assessed. 10/10! Been going here for years with 3 vehicles even after moving some distance away from their location.
Great local auto shop, cant say enough about the service and very reasonable prices with up front information about whats needed and what can wait. Highly recommend this place
First time customer and now lifetime customer! WOW! I’m usually pretty hesitant going to smaller repair shops bc I’ve had a few bad experiences. The team here cares. They listen. They are honest and transparent even with the smallest repairs. This team went above and beyond. Thank you Mike, Nick, and the mechanic Jason. You got yourself a happy customer. Someone who immediately felt like family walking in. I will be back 🤘🏻
I luv these guys.They have been servicing my car and I trust them. Theyre pleasant, fair in price and labor (theyll beat others- I know) and professional. (ex: It was recommended by a popular tire store to get rear shocks.. My Family Care checked them and I didnt need them).Thanks guys and cont the good work. Call them you wont be disappointed 🇺🇸🚙🛠🏆
Very professional. Good prices for repairs.
These guys are the real deal: knowledgeable, honest, generous with their time and attention. Could not recommend more.
Best Car Serice place in New Jersey. They are honest, trustworthy and they truly care about your well-being on the road with your car. I recommend them for ALL your car care needs, you will never be cheated or disappointed...Try them!!!
Honest, fair prices, good turn around time. Highly recommend!!!
A very professional and dependable operation. Based on my various experiences the customer service they offer is clearly superior and evident in comparison to their competitors.
My family car care is a great establishment. The staff are always friendly and helpful. They get you in-and-out quickly and their prices are fairly reasonable. I will continue to bring my car here whenever I need service.
If you ever need work done on your car or are even just looking for a good place to do your oil changes, I HIGHLY recommend My Family in Cherry Hill. These guys are always super nice, affordable and don’t try to rip you off. Let’s be honest that most car places do. But I genuinely believe that these guys look out for you. They could have EASILY taken my money for something multiple times over the past few weeks but instead helped me out and got my car through inspection without having to get work done that’s unnecessary right now. They’ve never tried to push extra work on me and always make me feel like they understand how expensive life can be. SERIOUSLY, GO TO THEM!!!
Best place! Very professional, always upfront and honest and always fast. If your looking for great mechanic, this is the place to go.
Nicest employees, who will treat you like family. Ill be taking all my vehicles and my families vehicles there as long as Im in the tristate area. I recommend you do the same. Legit work at a fair price, you cant ask for any more.
Terrific service, honest mechanics who care about your car, and take pride in their work!
Great love this place
I didnt really think service like this existed any more. You always hear about car repair shops taking advantage of customers and I certainly would have been easily taken advantage of in this case.My car had a shake in it and drifted while driving and it also has 100k on it. Based on past experience I thought it was either a steering rack ($1500 repair) or tie rods ($500 repair). It was so bad, I didnt feel safe driving the car and also hadnt really needed a local mechanic as most other service had been warranty items by the dealer or simple oil changes. So I tried Family Car Care Center.First impressions matter a lot to me and the person who answered the phone was busy but took the time to talk through my issue. He had initially told me next week for the car but when he heard my concern he told me to bring it by the next day and hed have someone drive it and determine the severity of the problem. Keep in mind, Id never been here before.So I go over today and they have a mechanic drive the car. They were gone about 20 minutes. When the mechanic came back, he told there was a bolt loose on the control arm and asked who had worked on the front end last (it was the VW dealer). I asked what I needed to do and he said - nothing I tightened and youre fine. The biggest surprise when I asked how much it cost - NOTHING.This is a class organization with people who have integrity and actually care deeply about the people they serve. Remember, I wasnt a prior customer - I was nobody to them yet they made time to fix what was a serious safety issue. If you want to take your car somewhere and know it will be fixed right and that you will be treated fairly this is the place.
I really appreciate every single person that is part of the My Family Car Care Center, family. They genuinely have a love for fixing cars and they treat every customer as their own family. Even getting an oil change doesn’t feel like a responsibility, feels like a visit to a relatives home
This place is awesome! Staff is very friendly and helpful and Ive never had a problem. I highly recommend them, they are way cheaper than anywhere else and best part is you dont feel like you got ripped off after you leave. This is the only place I will take my car from now on.
Awesome service! Great pricing! Reliable! These guys really know what they are talking about. They focus on safety and getting the best price for customers. Nick, Jim and Mike,and their crew focus on providing a great service at an affordable price! All of these men really understand the value of a family since they are brothers working together following thier passion. I would highly recommend to all my friends and family members!! Would never go anywhere else. If you need a second opinion on a service give them a try you will not be disappointed. Thats how I found them myself.Thanks guys keep up the GREAT WORK!
Definitely a welcoming family friendly place that alone made me love the place. The quality work they did, the checking in and letting me see exactly what was happening to my car and making sure it went exactly how I wanted. By far one of the best businesses I’ve been too, gonna be back and I’d recommend for anyone who wants amazing quality work!
I ABSOLUTELY love this place! Everytime I leave I leave knowing they did my car right!!!!!
These guys are straight forward and dont mess around.
Great business, great hospitality and great business! Really a FAMILY experience! If you’re looking for these qualities in a shop, this is it!!!!Thank you
Ive been visiting my family car center for the past year and have had nothing but exceptional customer service. They go way above and beyond for there customers. Nick and Jimmy are extremely Honest, Polite, and Professional. A place i will continue to visit with all my car care.
Honest professionals who care about delivering great service for customers. The respectful gentlemen at this business are good at listening to any concerns and solving problems with their valued skills. I highly recommend My Family Car Care!
I had an amazing experience with this business. They took the time to explain what needed to be fixed. Their prices are reasonable. They only fix things that are necessary and is a safety concern. They care about everyone like family. I would highly recommend!
These guys are great. I have been here a bunch of times and have always felt like they put the customer first. They are always honest and transparent with me when Im having service done on my car. I couldnt ask for a better mechanic. Their oil change prices are really affordable as well.
Employees took time to explain my vehicle and the problems with it
Great service, very friendly, finally found a shop I can trust
Nick and his brothers are amazing. Friendly, informative, honest and customer oriented. I take my Renegade to these guys because they do honest and good work. My sister and our 2 best friends love this place too.
All employees are very professional and make you feel like family. They are not your typical scam artist mechanics. They will work with you and give you options to get the job done. I’ve been a customer for the past 3years
This automotive Repair shop is by far the best shop Ive ever dealt with by far.. The Co name says it all, they treat every single person just like its their own actual family members.. They are quick, efficienct, informative and very inexpensive.. Not like most places that charge you an arm and a leg.. They have such a clean, santatized waiting area, and that they are constantly wiping down for sanatation safety and provides a TV for comfort and entertainment while you wait.. I only take my vehicle to them now.. The staff and even the mechanics are so friendly and helpful.. They all truly just want to help you however they can, with cheapest routes as they possibly can.. I trust no one with my car but them now.. Truly a genuine affordable auto repair shop, but dont just take my word for it, go ahead make an appointment and join The My Family Care center family! You will have no regrets! My car is my baby and they care for it, like its their own!
These guys are unbelievable! They are always honest and WAY WAY better priced than anybody else. They always remember you and call you by your first name making the entire experience so much more personable. They take care of the issues in a very timely fashion! Any time any one asks me about issues with their cars i always recommend that they go to MyFamilyCarCare. One time I went here to take care of two issues i was having with my car. Although the price they quoted me for one of the issues was still way cheaper than anybody else, I wasnt ready to put that extra cost into my car. Apparently they must have sensed that while i was on the phone with them and when i went to go pay for the other issue they resolved for me, he informed me that they had taken care of the other issue as well ON THE HOUSE! I have never heard of such a generous mechanic before in my life! Definitely go to these guys, they really really treat you like family and you will not be sorry!
Came into the shop for a master cylinder replacement for a recurring problem. These guys understand that repeat business comes with honesty, communication, and just getting the job done. Nick was great to work with and I am glad to have found a trustworthy mechanic. Keep up the good work mfccc.
Great service!
I went in this evening at 5 pm with a tire needing repair. Jim and Nick took great care of me. They fixed the leaking tire, explained to me what they were doing, and showed me the repair. Outstanding service and great guys! Thank you!
They guys that work there they actually care. I dont feel like just another number they really do treat you like family. I dont feel like theyre just trying to take my money they are honest and very professional. Ive been to places where they attempted to make me pay for something that wasnt even broken. They dont take advantage of people they actually help you. Thats rare un this cruel world today and I can appreciate that!! 🤗
Called and came in to have my lowering springs installed into my struts late in the day as I was having trouble doing it myself and they completely understood my situation. They were completely understanding and nice about it and even got the job done in the same day which is just awesome in itself. Would highly recommend!
The best place to get your vehicle serviced. The customer service is second to none. Very honest and trustworthy staff. Prices are very reasonable, no matter what make of vehicle.
These guys are great. They are above all just kind people. They explain what needs to be fixed and why. They have worked on my car twice now. Once for brakes and once for tires. Excellent service at a reasonable price. Definitely glad I found this place.
I was behind a very slow moving car that I noticed was slightly shaking. I was prepared to go around when the car turned into a Wawa parking lot when I saw the front tire was completely shredded. I followed to see if I could help - possibly change the tire. I asked the young woman driving if I could help her with her tire, and found out that she did not have a spare. MY FAMILY CAR CARE CENTER was right next door. I asked if they had a tire for her - which Nick (the owner) explained that they didnt have tires on site. Pep Boys had the tire, but the woman didnt have a jack. I asked Nick if I could borrow a jack so I could get the tire off and take it to Pep Boys to replace. Nick actually came over with his tools and removed the tire from the car, while I took her to buy a new tire. When we got back, Nick replaced the tire, balanced it, and put it back on the car for her - free of charge. I offered money for his services, but he made it clear that he just wanted to help out! I cant say enough about the kindness and professionalism of the staff at My Family Car Care. 👍🏾
So happy to have tried this place! The mechanics and staff were very courteous and happy to answer any question. Ladies, you will feel that you are being respected here. Great job, very pleased! ...also, I returned to have my drivers window looked at...they did a super job. They are so kind and treat, even women, with respect. Thank you guys!
I’ve been going here since I moved to NJ from PA. The shop is always friendly and won’t make ANY unnecessary repairs and will only give you suggestions. That should say it all. Besides that, they do a great job along with a better than average fair market price for various jobs.
Youre always truly treated like family when you come into My Family Car Care. The guys are honest and straight forward with fair pricing. Highly recommend.
Each and every time I go over to have my car serviced or whatever is wrong with it whether its last minute or Im driving and something feels funny I bring it over there and they take care of it right away make me feel better about it theyre always quick but most of all they do honestly treat you like family and make you feel good about the whole car situation its my number one go-to and I tell other people about it also
Nick and Co. were fantastic! I had locked myself out of my car. They knocked the price of pop-lock to about half. They were quick to do it. My car was difficult to unlock but he and another person worked on it until it was done (took about 20-30 min). (They refused a tip as well!) On the basis of customer service, I would highly recommend them!
Best for all your care needs
Always helpful, great pricing, friendly guys.
I have never taken my car to a more reliable shop, they are fantastic! They have fair prices and I have never had a problem with them trying to over price me. Theyre a friendly family owned shop who will take care of your car like its one of their own! I recommend this place to everyone I know
This is hands down where I will be going from now on! These guys went above and beyond to find and fix my car. They actually took me out into the shop and showed me what i needed and explained what each part does. They stand by their work and it shows. My car actually drives better than it ever has. So many thanks to the guys, they make you feel comfortable and like your apart of the family! Highly highly recommend!
Only great experiences with them so far! Jim, Nick and the team do reliable work, help you save when you can, and break it to your honestly when more than average work is needed on your car.
Those guys now what they are doing really good job
These guys are the best. Been using them for a while and have always been satisfied with the customer service and work done to my car Nick is very helpful and goes out his way to make sure the job is done right. Always fair on the prices. Would definitely recommend them. Bonus they gave me a free coupon for coffee while I waited.
The best place in the area. I have had multiple things done to my vehicle. The Owners are knowledgeable and professional they make you feel like family
My first time at my family car care center and it was amazing, when they finished with my car it was in a better condition then before. They’re very knowledgeable and dedicated to their job. And most importantly they treat you like family and very reasonable prices and they’re very honest with their opinions.
Been going here for years and will continue to!My family car care has the best service Ive ever experiencedThey always take time to look through whatever problem you could be having and they do a great job explaining whatever is wrong with the vehicle. Anytime I have a problem they always let me go into the back and let me see it with my own two eyes so I know Im not getting ripped off!Theyre prices are fair, and quality of work is excellentTheyre the only people I let work on my jeep! If youre having car problems, this is the place to go!
I recommend this place to anyone! Every time I come for an oil change or anything minor for my car I get treated like Im family. Very respectful and kind, they tell you how it is and the prices are very good. Im glad I got lost and landed in there shop !
Had a set of after market headers and cats put on today the service was quick and clean. Car sounds and drives awesome. If your looking for some exhaust work and dont wanna be ripped off I suggest these guys! Great work mike!
Honest, reliable, good prices, nice guys
Theyre really nice and its a very pleasant experience working with them. Highly recommend. ♥️
Super nice people to deal with. Very refreshing, Jim’s great.
I was in today 12.26.2018 and Mick was very helpful and patient with me. He took a few mins of his time help me fix my Toyota car key issue. You guys give great customer service. I will visit you in the future for any car issues.
The guys who own this place really do their utmost to take care of their customers. Finally a place that works on cars that you can trust! No BS, really, they will not mislead or overcharge you.
I stand by this place! They are hard working, honest people! I send my family members here and I never have to worry if the job is done correctly. I am a mechanic and dont trust everyone, this shop is top notch. They know what they are talking about and they are fair.
Great service. Car has been in for multiple services from oil to brakes. Jim and team are great.
Believe reviews, Jim and Nick are great guys. Transparent, honest, caring, very pleased with work performed. Will be back. Definitely recommend!!!
Went here for the first time last week to get my breaks looked at and I won’t be going anywhere else from now on! They were able to replace my breaks and get me back on the road much quicker than I expected. The service was excellent and the pricing was very fair. I would highly recommend to anyone!
These guys did great work on my car multiple times, providing maintenance and even resurrecting a waterlogged engine. They were rapid with their work, responsive, reliable, and respectful of my vehicle. I would recommend them to anyone in need of service.
I went here last weekend for my first time. I opted for just a standard oil change and tire rotation (full synthetic service). The shop is easy to locate and clean. Theres a decent waiting area with a tv. I was promptly and professionally (but warmly) greeted shortly after entering. My appointment was all ready. My car came out perfectly.The shop staff did discover an oil leak, but they were completely professional about it. I was able to go out into the shop to see the leak and make a decision myself - 0 force or pushing to fix it there, and no other add-on services were pushed at any time. I ended up getting the oil leak repaired under a factory warranty, but Ill definitely continue to utilize this shop.Its great to finally have a shop that feels like something back in my small hometown in the midwest. I encourage others to drop the chain stores and check out small businesses like this one.
Great family owned garage that believes in great customer care. They are always very reasonably priced and never try to over sell. Clean and considerate mechanics who care about your car.
Always knowledge advice and never try to get you to do more than whats necessary or needed to keep you safe. I drive an older truck and need it to always be safe to transport my two kids. When I take it to the guys at My Family Car Center I know itll be just that.
I cannot say enough good things about this place! I found them by accident because I work down the steeet from the shop and I am so happy I did! I no longer go to my Volkswagen dealership where I bought my car because of the wonderful experience I have time and time again with them. Customer service is EVERYTHING and they have nailed it. Kudos guys!
Easily the best repair shop Ive ever been to. Nick and Jim treat their customers like theyre family.
I found Jim and his team by accident - and very glad I did. My Family, unlike other nearby repair shops, will earn your trust and repeat business. Jim saved me hundreds of dollars by being honest and as result I won’t consider taking my vehicles elsewhere.And Wawa is next door...
True, honest hard working brothers! I finally found my familys mechanics!!
I have taken my car here several times and the guys at family car care have always taken care of me. I know I can rely on them to provide great customer and quality service! I highly recommend this business!
Friendly and knowledgeable service.They setup both my track car and maintain my daily drivers. From a track alignment to a daily driver alignment, exhaust fix, oil changes and tire service you cant beat their quality, price, and quick turn around time.
I trust noone else after I was deceived and lied to by a naboring mechanic shop. Nick and Jim saved me so much money. 5 stars.!!!!!
GREAT EXPERIENCE, went into to get my exhaust tips put on and you could tell they really cared. They called me out to double check on the proper placement.Then I threw them a curve ball and had them install my Diverter vaule (performance part), they had it installed fast and easy! Im the end I paid under what I thought i would and will definitely be back if I need anything else!
My Go-To place ever since I moved down south. I’ve had 2 cars since then and they’ve been worked on with awesome service. Would definitely recommend :)
This is Jacqui, great customer service. They are knowledgeable, and conscientious when working on your car!! Highly recommend these professionals ! ! Thank you guys!!
Most honest mechanics I’ve ever went to, and do great work. I won’t let anyone else touch my car.
Good honest shop! It really comes down to the people that work and run it. I had followed them from their old national franchise location further down the street, and have brought my cars to this group for about 8 years. It’s refreshing to see mechanics that are budget conscious and don’t try to upsell unneccesary repairs!
I would highy recommend them to everyone there very nice and do great work and good prices😀
Really good service and very knowledgeable. Very prompt, love this place, will recommend to all friends. Will continue to be a customer.
This is my GoTo car repair shop! Awesome service, ridiculous affordable prices and it’s a nice, clean environment. If I could rate this a 10 I would it deserves it!