Had another great experience at Mavis today. My tire kept losing air & going flat. Carmen found the problem & explained why it couldn’t be fixed. I had to get a new tire. He even showed me my old tire and it definitely couldn’t be fixed. I would recommend Mavis to everyone & I will always use Mavis. Thank you Carmen for getting me back on the road.
The one in cherry hill on route 70 Its a place where you treated with respect, Customer service is excellent very honest, I was told by Jiffy Lube that I needed back breaks and I took it there and they checked my brakes and they told me I did not need any back or front brakes that my brakes could still be used for 30000 miles.I had a nail on my tire they took the nail out and told me that it did not damage the tire so everything was good.I paid 0 for this visit.Now thats what I call honesty.Goodbye Jiffy Lube I found a new place!
This location is absolutely amazing! They took me in when i was in a pinch, treated me amazing when i was very upset with the current state of the vehicle…Both Carmen and Victor took the time to keep me updated on the status of my vehicle over the course of a few hours while i was having extensive work done. I cant thank them and their crew enough for all that they have done! You guys are the absolute best and have earned a life long customer! Keep up the great work! No one compares to this Mavis Location! You guys are awesome! Thank you!
Amazing service. Always a pleasant experience when dealing with mavis. Stacy is definitely one of the best people to come in contact with!!
Carmen the manager was very helpful had a flat tire on my 07 Ford expedition He got me the tire the same day I’m back on the road took great care of me great customer service
Carmen helped me out today. He was so helpful and patient. I would higly recommend this place if you need your tires fixed. I actually didnt get my tires here not their fault at all they did everything they could to try and help me. I decided to hold off a bit but I will be back.
Saturday was my first visit to Mavis Tire. We didnt have an appointment and I wasnt sure how things would go, given that it was a holiday weekend.I was impressed from the minute we entered the shop. We were helped immediately and provided a clear time line for when our car would go in.The work was completed quickly and we were kept in the loop through the whole process. Every member of the staff was friendly, attentive and knowledgable.The Cherry Hill location has an outstanding team in place. Our options were clearly explained without any pressure, allowing us to make an informed decision that met our needs.I will absolutely return in the future. Tremendous experience.
Received an oil change and everything was quick and smooth! Super friendly staff as well
This is the worst ever. I spoke to two people over the phone and both gave me an estimate of 211.00 for two tires with balancing and mounting. I asked twice is this with tax included. And they replied, “yes, taxes and everything, 211.00.” When my wife got there they told her 236.00 that’s still not bad but be clear from the beginning. Then after putting us through this frustration they made her wait over an hour. Poor customer concern. I will never go to another mavis again.
Had brake job done all four wheels. A week later tried to engage parking brake it locked my wheels and would not release. I tapped my brake pedal and heard a noise from rear of car releasing emergency brake. Then had no resistance or stop the car from moving whenever I attempted to engage emergency brake again.I took it back and they said there was nothing wrong but I took elsewhere and the said the brake was not reinstalled correctly when they pulled the rotor.Will never ever go back
Great Service. Car repair was completed ahead of time. Everyone I dealt with was professional and courteous. Carmen went the extra mile to make sure I had the correct repairs at the lowest cost. I would definitely recommend taking your car there for both minor and major repairs.
Awesome service I will definitely go back
Had a flat leaving work at 5:30 on a Monday and called Mavis on Rt. 70. Carmen took my car and held it overnight while I brought my spare wheels up from home since the blown tire was a weird size. Got the spare wheels and tires on and checked and Carmen had me on my way with a smile. Highly recommend this location
I went here yesterday morning they replaced my tires and did my alignment! They were super fast, professional, affordable and KIND! Will definitely be returning for any future cars related issues
Ever since moving to NJ, I’ve brought my vehicle to this location a couple of times and it was always positive. Very positive experience and great customer service. Go here
Carmen assisted me with my tire despite having a full day booked. As with most businesses, they are short staffed but the service I received did not reflect that. I had a quick leak in my tire and did not want to drive home. Carmen was pleasant and accomodating and assured me that he would be able to my vehicle that day if I left it. It was a great experience and I was relieved that he was able to assist me on short notice in less than ideal circumstances. THANK YOU!
🚩THOUGHT All went well with having 2 Tires replaced. Was comfortable with The Real Mgr, Not the Floating Mgr,. After dealing with him. NOT comfortable at All! Long story Never Ever, gave this low of a Rating. ShameI Tried to have them make it right.. Fail. *I did Give a 4.6 Review. This Store can be Very good. Mgr, I trust. It Was Floating Mgrs. Fault. They want to make things right. So I gave one more star
In the past couple years Ive had the worst experience with flats but Carmen made everything so much easier with getting things fixed. Couldnt have asked for a better experience at this place thanks to Carmen and his employees. Highly recommend
Timely service wi-fi while you wait and good prices. Cherry Hill location.
Like others have conveyed, Carmen the manager is the man!!! He is very honest, knowledgeable and seems to run a tight ship. I got a great deal to get my tires balanced and alignment service. I strongly recommend to go to this Mavis location; it is the best I’ve ever been to.
The service that Carmen provided was excellent...he told me what time to come in and my service was promp and speedy ....Carmen was very professional and courteous and him and his whole team gave excellent work ...they went above and beyond a.d made my experience pleasant...I will recommend Mavis to all my family friends and coworkers
Excellent service from the guys over in Cherry Hill location. Thank you Victor for everything!
The guys working here are absolutely amazing! I went in to replace a tire and they were all so incredibly helpful. I know next to nothing about cars and tires, but they were so knowledgeable, professional, patient with my silly questions and honest. They checked my alignment and gave me awesome advice when I feel like another place might have taken advantage of the situation. I highly recommend Mavis in Cherry Hill. Carmen is an especially wonderful human being!
Over Memorial Day weekend, a nail got stuck in my tire and all of the local repair shops that I called couldnt fix it until after the holiday. However, when I called Mavis, not only did Carmen tell me that they could fix it same-day but also, I was in and out in less than 5 mins. Most recently, I got a flat tire and without hesitation, I took my car to Mavis for service. It took a few days for the tire to arrive (it had to be ordered) but Carmen saw to it that the tire was immediately installed upon its arrival and got me back on the road that day. Thank you to Carmen and the mechanics at Mavis.
Jon is the best tire guy I have come across in a long time! The time he took and his attention to detail to solve my mystery tire leak was above and beyond.Thank you so much, Jon! You are an awesome dude and I appreciate how much you care. Its nice that some people still do.
They are trusting and honest. Great customer service. Highly recommend this location feeling r all your service needs and questions. I wouldn’t take my care any where else.
I got work done a few months ago from Mavis on Rt.73. My car is still acting up. Because of work and family I didnt have the time to take it back until day 6/13/21. Here is my receipt that show that I have a 12 month warranty. I was told that because the person who worked on my car not there I have to come back tomorrow or I have to pay for someone new to work on it. Than I was told that my car work is not under Warranty . Also, told the guy that worked on my car, doesnt work on the weekend, when I got my work done on the weekend. Smh .
Friendly people but it took close to 3 hours to get tires installed with an appointment. Not Mavis fault, only had one tech working the garage and did the best they could and thats all you can ask of anyone.Cant get people to work..its the new normal
Good place for tires. Staff is customer friendly. Ordered tires on the phone and were available as promised.
This Mavis is one of the best I have ever been serviced at, from past experience of 3 other Mavis Discount Tires. Floor manager Carmen is great and full of Auto knowledge(27 years worth of experience), he will never sell you anything you dont need and safety is his #1 priority. Crew is great and professional also highly recommend checking this place out if you need service from oil change to changing calipers !
Not as professional as other mavis. Have issues with a set of tires Nika avatar that my car wont balance cause they wont use the dots on the tire on the valve stem to have better balance.. but the district manager help me and replace the tires and now work great.. todd has a bad attitude with me because of that and wont listen even tho I wasnt argue in with him just trying myself to explain somethings .. and after the replace the new tires I went to s place and notice that my center cap on the rim was missing .. looks that they were mad with me and misplaced and lost it.. cause I call them and they say they put it all.. so how in the world that pop out
I had a 10 AM appointment at the Cherry Hill 70 location. I made the appointment the day before and I arrived on time for my appointment and Carmen said he will get me in as soon as he can and I waited one and a half hours literally. He never came out one time during that whole hour and a half to say to me it will be soon or we’re going to get your car in soon.... nothing he never said nothing so I asked him for the keys and told him you made me wait an hour and a half you never checked up on me. I said I was leaving because of that and he never apologized or say anything. I will never go back to that location again I am very disappointed and also I’ve been going to Mavis discount tire for years and years so that was a very bad experience.
The staff at Mavis was so helpful especially the manager Carmen. They made sure we received four new tires in a timely manner and at a beyond reasonable price. I’d absolutely recommend going here and I myself will remain a customer. Thank you again for your help Mavis.
I mistakenly gave them 5 stars they didnt deserve a 5, I should have given them 2 stars only.they supposed to have given me a front and rear alignment as it stands it wasnt done correctly so they said they did it again,but I went to another car repair and they told me that I need an alignment.
I like this place much better under the Mavis management then when it was STS. They are friendly and prompt and provide quality repairs. Thanks!
Carmen and his team were fantastic and helpful. Got both cars looked at and fixed in record time. The one needed a tire fixed and the other needed the underside looked at. They really do it all! Highly recommend & will return! Thank you guys!
Great customer service. My car was stalling on and my check engine light was on. I called this Mavis and I was able to bring in my Journey at last minute. They inspected my car and fixed the fluid problem. They were fast and went extra mile to help me at no cost. Todd and Darnell were very polite and understanding of my situation. I thank you gentlemen so much for helping me.
The Manager (Carmen) and his team did outstanding work...not just with me...but with all the clients that were there. Definitely would recommend.
Carmen and his team took care of me on this rainy Saturday and let my mind at ease as he assessed my car and also showed how and why my car needed things done to it while charging me a fair rate for the work I got done. HIGHLY RECOMMEND! They are the good guys in the car service industry.
Awesome service great explanation of issue and what need to be done!!!
Never long wait times in and out reasonable pricing. People are friendly
Just awesome. Carmen took great care to be both courteous and professional, while being honest and personable. Just great service. Definitely going there from now on.
Carmen was very nice! Got me and out with not a long wait time!!!
Fast friendly service. Went to see if I could get a leak patched in my tire. Turns out I needed a new tire. They offered to show me the nail in the tire. They were up front and honest about pricing and wait time. Overall great experience.
My tire was attacked by a small screw this morning on my way to work. I swung by Mavis without an appointment, prior to opening; they came to my rescue and had me back on the road within 15 minutes. This is not the first time they delivered exceptional service and Im truly grateful again! Thanks!
I went to Mavis Cherry Hill Carmen helped me out and was nothing less than Courteous. Maviss prices are affordable, and the employees have excellent customer service skills they are fair and honest. Thank you Mavis for making a daunting job enjoyable.
Great service from Carmen and SteveI needed air in a tire.They both were attentive and courteous!
These people are great help me avoid over spending and even gave me good advice on how to better take care of my car Ill be coming back here again
Great service! Darnell and Carmen went out of their way to make our tire repair go fast and smooth! Thanks guys
Carmen Was amazing to work with, up front and honest about everything and made sure I got any deals on my new 4 tires that was being offered and also took care of my alignment issues.
In and out in no time. They didnt try to up sell me and told me all my options. Management was friendly and the place was clean and well run.
Very quick, good customer service.
Great job guys. Fast. Convenient. Easy to schedule an appointment. And most impressive was how polite and focused on customer service they are. Todd was the man with the plan behind the desk, and he and the mechanic that worked on my car were nothing short of awesome. Really appreciate experiences like this when most car repair experiences suck. Thanks guys, stay safe and healthy 🤙
Blew out a tire on 295 was able to come in get a good tire and get back on the road front office staff was great
Better than expected. Efficient. Friendly. Recommend.
Yes knowledgeable polite fast and efficient owner jack stands behind his operations and makes the correct decisions on hiring the right individuals for his locations Stacey is also doing an incredible job on managing the correct individual mechanics are hired and maintained to give customers a comforting feeling that there vehicle is being repaired correctly and efficiently.Great job Jack give been giving all your locations a play with work on my personal work vehicle Thank you for the discounts and i am glad to refer all my associations and clients to send their vehicles to your locations TU J.JosephS.
Excellent friendly service. Clean shop, sticking with this shop.
Excellent service everytime
Donyell and Jeff provided excellent customer service. They were friendly, sincere and honest. I felt secure I was getting trustworthy pricing and evaluation for the products I needed. I would highly recommend them.
Every single Mavis Ive ever went to has been exceedingly awesome. The workers are always kind and more helpful than ever expected.
Quick service, friendly staff!
Personal was courteous and helpful But I feel oil change service was High!! Shop around and found same service for $30.00 Less!!!
First time here and I will absolutely be back. I appreciate their honesty it means alot I came for a break check and wasnt hastled to buy something I didnt need. They made it where i want to come back!
I was in and out within 30 mins for a tire replacement. Great, friendly service from Darnell and Anthony. Definitely my go to for all my tire and service needs.
I like them service and they price
Good customer service, they offered to do a free look over the car to make sure nothing major was an issue. And they didnt try to charge us for anything unnecessary. Very reasonable and friendly!
Staff was very helpful, and the wait to get my tires replaced was quite short.
Got tires a few times here over the years and they always been fast and friendly. Even hopped in today to get new aftermarket wheels torqued and they helped me no charge. Good service as always!
The Manager always takes great care of me at the Rt70 Mavis Tire center. Ive been going there for years. N will never go anywhere else.
I took my car car in for a routine break pad change and left with a broken wheel stem and a bent windshield wiper arm and a major headache. The store manager Todd and assistant manager Darnell were good but some of the so called mechanics dont need to be working on cars. The tire guy was bending and forcing parts into place to make them screw on. Lug nuts missing and like I said before wheel stems broke. Mavis repaired the proven stem but the car still doesnt drive like it did before. I am highly regretting taking my car here now Im forced to take my car into the dealer to have everything checked and repaired properly. I strongly advise you to go somewhere else for tires, brakes, minor repairs. Do better Mavis!
Outstanding customer service. I was on my way home from work yesterday and I drove over a massive bolt. I pulled into Mavis and the lovely gentleman who I believe was working the desk came outside right away and assisted me. He came right out and pulled the bolt out, plugged my tire and checked my air pressure. Idk if he could tell I was having a tough week and that bolt was just the cherry on top but he sent me on my merry way free of charge. It’s kind gestures like that, that can change your terrible week into a good one. I needed that act of kindness. I wish I caught his name so I could personally thank him here. Thank you so much for your excellent customer service! I will be returning.
My tire went flat. I was randomly calling places because every place had a 2 day wait except them. They were pleasant and honest. Got me in quickly. Will definitely go back.
Cherry Hill NJ Mavis /Rt.70Todd and Darnell were most helpful, I had considerable front end suspension work to get done on my 2001 Ranger for which they were most accommodating, the quote for the work was very fair and they couldnt be more helpful with any questions I had about the work I was having done.So if your looking for a professional, fairly priced auto repair shop, I recommend the Mavis on Rt.70 very highly!Appreciated,Walt,Marlton NJ
Great customer service and employees are very knowledgeable. 10/10 And I definitely recommend bringing your car here.
Excellent customer service & did an amazing job repairing my tire! Highly recommend!
The best service in South Jersey! From what I understood, Augie is a new team member and his customer service is one for the records! I’ve never received service like I did with Augie and his team. I was nervous bc I am a 29 yr old woman who’s easily taken advantage of in the mechanic industry. I never felt more comfortable than I did here. Courtesy, positive, professional & passionate. Great team, great prices & great new management. Thank you Augie & team!
Dont go there they will rip you off
I had a great phone call with the store manager Carmen i was looking for a affordable price for new tires for my vehicle and he was able to help me find what I needed and was very informative and well educated on the product i want and need..
Good value.
They do it right. Great service and fair prices.
I just moved to the area so I wasnt sure where to take my car for service. Mavis did not disappoint. Jen and Louis gave excellent service. They were personable and listened well to my concerns. I received quick service even on a Saturday, and the price is unbeatable!! They made sure that I received the best service for the best possible price. I will definitely be back.
Great crew, great price. I am going back to get two new tires for my work van. I am very happy i decided to use them and will continue to use them in the future.
Great service and price! Highly recommend for new tires.
Fast, convenient, reliable and done right the first time, thank you guys for your help as always!
Good service, good customer service, my auto shop for very long time!
Came in for a tire rotation and alignment. Friendly. professional yet relaxed, and clean environment. Communicated clearly how long it would take and what I could expect.Theres free wifi and an area to wait in. The chairs are spaced apart.
Fantastic place! Highly recommend going here. Honest and great customer service. They could have charged me for all kinds of stuff--but, they recommended to me only what was required. FYI: I also went to other local places--no one beat the price or service at Mavis!
Great experience at your Cherry Hill location on Rte 70. A valve on my wife’s Infiniti snapped off and rather than drive over to the dealership, I figured I let Mavis try and fix it. I am pleasantly delighted with the service I received. The team was all wearing proper PPE, greeted me immediately and listened to what I had to say. I used the free WiFi to continue working since it was mid day and mid week.Anthony was my technician and repaired the valve within 45mins of my arrival. Carman, the manager was extremely nice and explained the variety of valves they have on site for such repairs. I was out the door within 1 hour. There was an issue with the manufacturer warning light not turning off so I stopped by the next day and Carman had a tech fix it immediately. The problem had something to do w a reprogramming issue.Bottom line, you have a nice team there in Cherry Hill, I’ll be sure to let others know.ThanksMike BMarlton, NJ
I was in there today and the customer service was great! I called earlier in the week to see if they could match or beat Pepboys price for tires, and they gave me a lower price. I definitely saved a lot of money at Mavis! Plus, the service was quick! I was in and out in about 1 hour. Highly recommend this place.
Very nice people and entertaining
Best of the best very fast service people are very kind love it I love it I love it
Robert and Carmen were freaking awesome!!!!
Fast and excellent service. Darnell was extremely helpful! Highly recommend
Excellent customer service. Great pricing. Service completed in a timely manner.
Great place and people.
Excellent, fast, professional service. And great prices too!
Will neither go to this mavis location nor will recommend to anyone....I bought set 0f 4 Michelin tires (60,000 miles )and they worn out at 32000 miles to trend 2...called Michelin for warranty. They asked me to take it to Mavis for inspection and I called Mavis (Talked to Manager Todd) and he straight away told me that they do not do inspection for Michelin. I told him Michelin gave me case no. and you just have to inspection and send them report. I am not asking you to pay me. He told me that he will not do it and I have to find other place. Called Michelin and complaint since this store is listed on their website as authorized dealer for inspection. Anyways, since I bought tires here..at least show some courtesy...if you buy tire at this place and something goes wrong ...you have to deal with it..they will not take any responsibility nor will they help you with WARRANTY...
Kevin is the man ! Great service, He had me in and out in no time flat! Front tire leaking air. Great customer service.
Excellent and professional service where the customer comes first. I brought my car there as a result of an expected tire damage. They took my car in right away and provided me with the information needed. The service was awesome and the managers were courteous and informative.