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Harbor Freight Tools
5839 Brainerd Rd, Chattanooga, TN 37411, United States
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Harbor Freight Tools
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ca
Review №1

I enjoyed walking around and looking at all of the things that theybhave to offer. I actually ended up buying a organizer for my gel pens. The staff was friendly. But I felt like the young man that was working the floor was watching us a little to much. It made me feel uncomfortable. He asked if we needed help with anything and we told him we were good. That we were just looking around. And that was fine. But then he asked us 2 more times. That is why it made me feel uncomfortable.

Gr
Review №2

Its a guy thing I guess, grown up toy store! Good quality products, great prices!

Do
Review №3

Bought some handtrucksMade of metal & very durable inKimball TnWe used it to move freezer 😊

St
Review №4

Been here many times. Usually they are well stocked. Great variety of all kinds of tools and accessories at reasonable prices. Often have some good sales. I like to just stop by and walk the aisles from time to time. Sales personnel have always been respectful and helpful.

Ro
Review №5

This place is amazing! Best customer service! Their employees are so nice! They have the best product brands and great stock, anything you are looking for, basically they have it!

An
Review №6

Very helpful and great prices. Asked about a long gun case to see if they had any more and luckily they had one left. She could have just told me what they had on the floor was what they had left just like any other store would, but they checked for me and had one left. Great staff of people work there. Always a pleasure and thank you for going the extra mile.

Sa
Review №7

Well stocked. I went to purchase tarps & they had 3 thicknesses & a variety of sizes. Bought a couple @ a good price, not much more than I paid for one similar a few years ago also from Harbor Freight in Cali. Have been a regular customer & always pleased w/ the quality of products carried & knowledgeable, helpful staff.

El
Review №8

Harbor Freight is a great place to shop for cheap parts and tools. That being said, pretty much everything in there is from China and has low manufacturing quality standards. They do sell some premium items, but you will get a cheaply made item most of the time. There is nothing wrong with this if your expectations are appropriate. For my purposes, their offerings generally work great. The prices are unbeatable and they have some hard-to-find parts also. Its certainly worth giving them a look if youre into home projects.

Mi
Review №9

Very helpful staff. Had a return and the employee helped me find the correct part. I was in and out quickly. Thanks guys!

Zo
Review №10

Cant get out of this place without making a purchase. Always have a useful something.

Ch
Review №11

Best store ever...not really, but it is a great store. and awesome service

Li
Review №12

Site is smaller than most, so options are limited. Customer service is lacking. Employees hang around talking to each other rather than opening new register to reduce the line or answer customer questions. Every. Time. No reason for bad service simply because you sell cheap tools. Parking lot a bit tricky too.

Je
Review №13

Store is clean staff is friendly, I usually go here if I cant find a specific item at another store. Some items are cheap and others are a good value for the reliability.

Ro
Review №14

Friendly and helpful staff. I appreciate that they take the time to point out deals and coupons on the items you are trying to purchase. If you need tools at a good price, this should be your first stop,

oo
Review №15

Great tools for the money... only thing I wish was better is the check out lines, needs more of them. Other than that great place.

pa
Review №16

Great deals and awesome people. I always leave with a smile

Pa
Review №17

The employees are very knowledgeable, kind and will help you with anything that they can. I would recommend every one to go here for tools ect....

Jo
Review №18

If you dont always care about American made products and looking for brands you might not recognize, they have good prices. Customer typically are more knowledgeable about products than staff.

St
Review №19

Well organized store with very friendly service. The cashier went above and beyond my expectations to make sure I was happy and satisfied with my system before I left the store. I want to say thanks Tabitha for all the time and concern you showed. We need more people like you in stores around the Chattanooga area.

Ge
Review №20

Went in .. Got what I needed and checked out. Just that fast. Because I know they will always have pretty much what ever im looking for a far as tools at a very fair price.

Wa
Review №21

Great place for home improvement jobs!

Ca
Review №22

The employee who helped me was knowledgeable and nice. Great prices too

Mi
Review №23

The staff is very helpful and they go above and beyond to help you. No matter your skills you cant be afraid to ask the staff a question.

Ra
Review №24

Now this is my kind of place. Great tools at great prices. I check this place out all the time. If you ever need something tool related I would definitely recommend that you look here first.

Ho
Review №25

Cool always get more than i should.

Ha
Review №26

The most awesome place for any manly man tools galore just about anything you can want or need

Ti
Review №27

Best options on Nitrile work gloves. More expensive than they used to be due to worldwide material shortages, but still best price for the quality around. I like the 7 mil for gardening!

Pa
Review №28

I go to the store in Hixson because its closer but they seem to never have what Im looking for in stock so they send me to this store because they always have it in stock. Not knocking the hixson store they are busy and selling out which is good so I drive an extra 10 miles down the road and get what I want instead of waiting for a truck that may or may not have it next week so it works out fine.

Ca
Review №29

Good place for inexpensive tools. cant wait for the new store in cleveland to open. already joined the club.

Jo
Review №30

Went to buy a air compressor worker came up ask if we needed help I said yes I want to make sure I got everything I would need and he walked away so I also left without buying it

Ti
Review №31

Cheap tool, great staff at this location

Ma
Review №32

I had a return and the cashier made it very quick and easy

St
Review №33

Purchased a rolling tool box for my daughters shop...one of the store employees was a great help in assisting me with the accessories and then getting it carefully loaded onto my truck with a forklift.

Da
Review №34

This is a nice place to visit to find just about anything you need except for the stuff you usually buy is not worth the money you spent

Jo
Review №35

Clean, pretty friendly staff, lots of cheap but pretty good tools, cant go wrong!

Eu
Review №36

They have some very good products and theyre very courteous and nice

Wa
Review №37

I love this kind of store! Lots to see@ great prices🌞

El
Review №38

Very helpful staff! Was able to get in and out quickly. Cashiers at checkout were very quick and opened up another register if even the smallest line formed.

Cl
Review №39

If ya got to. Just big negative. No free world stuff.

Ja
Review №40

Absolutely great deals! Sign up for special rates and discounts on email and texts.

Ch
Review №41

Excellent service and always well stock

St
Review №42

They got what I needed, could not walk to get it AA+

To
Review №43

I love to come here because they have a Very good prices and very beautiful cashiers 🙈

Da
Review №44

Just like your mom, fast and easy.

Ri
Review №45

Wife works there good prices

Jo
Review №46

Probably one of my favorite places. Its like a toy store but for a man!

Jo
Review №47

Brought back some defective jack stands and had no problems at all. Bought a set of axle nut sockets that I have used 4 times already. They seem to be pretty sturdy.

Ch
Review №48

This was my first trip to harbor freight and I have to say, it was great. The prices on the tools are absurdly low and they have lifetime warranties on all hand tools. This is definitely my new goto for tools

Ta
Review №49

Love the prices but they were out of allot of inventory and when I went to the cashier only to ask a question she was rude and acted like either she didnt have time for me or I was bothering her

Jo
Review №50

Love harbor freight.

co
Review №51

Best cheap stuff around great warranties!!!

Ti
Review №52

Its a harbor freight, you get low quality for low prices. Depending on what you need the quality may not matter that much, in which case low prices are your friend.

Ca
Review №53

Great prices but questionable service.

Ja
Review №54

Short staff, but good friendly service

de
Review №55

Only 3 employees are visible and 9 people are waiting in line. Poor management.

Ch
Review №56

I dread having to ask employees for help. I was in the middle of talking to the manager about a product and during my follow up question he verbally said “well I got to go” 😳. The couple behind us heard it and walked out. I’ll still shop their when I just have too. It seems to be the newer employees attitude.

Sa
Review №57

Helpful and knowledgeable staff

Ma
Review №58

My husband really likes this place ☺️.They usually have the items he is looking for ☺️

Jo
Review №59

What can I say its harbor freight! Love the place! Great customer care. Im a frequent flyer! Lol This place is a candy store for adult males!

So
Review №60

Great place to buy tools, i like going to the store and look around, j can always find something I dont need but i buy it anyways...Girls like tools too!!! Lol

N.
Review №61

They generally have what you are looking for but, youll have to find it yourself especially if the female manager is working. I am absolutely convinced she knows absolutely nothing about anything she is talking about. Every single location she said to look on was wrong. She was more concerned about being on her phone texting than customer service. Dont expect them to bag anything either. Youll have to grab bags and do it yourself.

Ro
Review №62

A great place to get a bargain

We
Review №63

Great old place used too be a theater long time ago

Cy
Review №64

Would have been 5 star but its always long checkout lines

Bi
Review №65

Great place and great service

Ju
Review №66

Great prices on quality stuff

Sh
Review №67

Very friendly, always have what Im looking for

Je
Review №68

Required. Alot of tools for every job. Good pricing.

Kr
Review №69

They always have a good selection of tools and things you would need to get work done around the house and your car. Every week almost, they mail out coupons... And with that you can find a 20% off your purchase. Not sure if you can, lets say, (use a coupon to get this or that for 59.98... then also use the other coupon to get 20% off youre whole purchase price....)But, you can always ask, it aint gonna hurt anyone, all they can say is... yes, they take multiple coupons... or no, they do not.

Aa
Review №70

The staff was a pleasure even though I showed up like 20 mins before closing, needing things brought out to me because the item was not on the floor.Shopping today was a pleasure. Thanks to all of you at the Chattanooga store and happy holidays

EL
Review №71

An everyday tool store. Nothing to complain about. Clean interior and exterior of building.

Jo
Review №72

I like there new brand of tools

Am
Review №73

Love Har or Freight. Cheap tools, great return policy and easy to find things.

de
Review №74

Not that great of a store have been to way better out there

Ke
Review №75

Always find something that I cant live without

Ar
Review №76

Always enjoy going to this place even better when I can leave my wife at home lol .. she likes going to but has to keep a eye on me do to all the good deals I see ☺️

JE
Review №77

I love to shop there!

Br
Review №78

The staff has always been polite and went out of their way to help me find everything I was searching for,very courteous, friendly, always try their best to make sure whatever item Im searching for is there, even if they dont have something I need they will order the item,or items I need as long as they can get them . I have nothing but praise for the staff, store, and franchise two thumbs wayyyy up 😀

Ke
Review №79

Love the deals and employees are very helpful, worth 4 stars, I would have give you 5 if you would answer the application I put in for employment 2weeks ago...👍

Je
Review №80

Dollar Store for men. Thats how I see Harbor Freight Tools. Not the best quality, but good enough. Especially for the tools you occasionally use. I frequently can be seen here.

Sh
Review №81

My husband loves shopping here.

Ma
Review №82

Great items fair price. 👏

Ch
Review №83

Great place for certain odds and ends type tools that you dont need often. Some things just arent worth spending top dollar on just to sit in the box when the same from HF will do the same thing for a fraction of the price.

Da
Review №84

I love the deals here

Ka
Review №85

Me and my husband Love Harbor Freight! Everything we need and great customer service!!

Bi
Review №86

Love harbor freight. But this store is a mess

Fr
Review №87

My go to place for tools. However, noticed lately the quailty has not been dependable lately. Had to return several things due to defect. But coupons on app plus able to uae multiple makes it worth it.

Ly
Review №88

Love Harbor Freight tools. They have every tool imaginable and they have them at decent prices. Bought a gift card for my son in law for his birthday. Only drawback this trip (and this was an isolated incident) was a car full of young whippersnappers acting foolish. I usually have a great experience here...

Ro
Review №89

If they dont have it you dont need it

Ti
Review №90

Low cost. Good customer service. New 19 bit electric screwdriver and eyeglass screwdrivers sold out.

Da
Review №91

Great service and prices are reasonable.

sa
Review №92

When the lines started to get long they immediately radioed for help an got everyone taken care of with in 5 minutes I even registered for the emails in seconds

ju
Review №93

As you know most harbor freight have good prices on certain tools but you have to pick and choose what tools you buy. The staff is friendly and is willing to help in whatever you need. If I dont have it in stock I can order it for you.

Do
Review №94

Very nice staff but store was out of everything that they have on sale

Mr
Review №95

Had hardhats at a reasonable price glad I called them first.

In
Review №96

Great place low prices.

Ki
Review №97

Awesome prices and friendly cashier.

Jo
Review №98

Not only do they have the option to buy Use it 3 times - throw it away because it failed Chinese tools but they are stocking their shelves with Pay more for it - fall in love with it - accomplish great things with it - hand it down to your children made in the USA tools.

Mi
Review №99

Good tools cheap helpful customer service

De
Review №100

Good service, clean store and nice staff.

Information
62 Photos
100 Comments
4.3 Rating
  • Address:5839 Brainerd Rd, Chattanooga, TN 37411, United States
  • Site:https://go.harborfreight.com/store/harbor-freight-tools-in-chattanooga-tn-37411/
  • Phone:+1 423-899-0130
Categories
  • Hardware store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:9AM–6PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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