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Jackson Bakery
5862 Brainerd Rd, Chattanooga, TN 37411, United States
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Jackson Bakery
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Me
Review №1

NO ONE makes a cream horn as good as Jackson Bakery!! And NO ONE has ever loved them as much as my precious mother!! The day she died I bought a dozen in her honor and took them to my office to share with my coworkers who had prayed with me and been my support on days I didn’t think I could go on. Four weeks ago I pulled in to celebrate my retirement!! Three weeks ago, my sister bought a new car… and yes, we went to get cream horns from Jackson’s. Friday I plan on getting a few to cheer up a dear friend who needs to smile! And also one for my dear friend who I’ll be meeting later that afternoon for pedicures and dinner.Guess I’m trying to say my cure all and celebrate all isJackson’s cream horns!!!

Dr
Review №2

I ordered a small 2 tier wedding cake from Jackson Bakery for my destination wedding in Chattanooga and it was perfect! Since I’m in Florida, I had to text pictures of the cake I wanted, I just wanted a small 2 tier cake. It was perfect and for a great price! I had my wedding on a Monday and wanted to pickup on Sunday the day before - they’re normally closed on Sundays but the owner arranged a private pickup for me on Sunday! Thank you for making my wedding day less stressful and being so accommodating. It was delicious even though I didn’t get to have much of it. I would definitely recommend Jackson Bakery to anyone!

La
Review №3

The older lady was pretty rude and snotty. not very polite to paying customers.. the icing on my cake was grainy.

Ap
Review №4

We have have always loved a good cream horn, but they are hard to find. We were delighted to discover Jackson bakery has some of the best. We have since moved away from Chattanooga and we’re thinking of making the 3 hour drive for these soon. They are that good. If you are nearby it is worth your time to see if they have some.

Su
Review №5

Excellent customer service! I just went to a course on ritz Carlton leadership and you guys know how to do it! Thank you for a memorable experience and nice treats to give my family!

Sa
Review №6

I have been a customer do 20 plus years. Love the service🌷🌺🍁🌾👌

Ch
Review №7

My mom requested a birthday cake from Jacksons because they they made her wedding cake 52 years ago! Her birthday cake was fabulous!!! It was the best cake I have ever tasted! Everyone at the party was so impressed and wanted to know where it came from and if they could take home seconds! I highly recommend them and I will use them for every occasion from now on!!

Ca
Review №8

This place has been here for years they have great thumb prints the best I gave ever had. The cakes are fabulous the buttercream icing is great. The ladies are so nice and helpful. In all the years I have been going there they have only messed up one cake I ordered but they rectified the situation. Would never stop going here. Great people and great food.

Di
Review №9

I ordered me a chocolate with caramel icing cake For my birthdayFor the second yearAnd it was Delish...Thank you. Jackson Bakery for making my birthday specialJackson BakeryJackson Bakery

Ha
Review №10

This bakery is a hidden gem for weddings! I wanted a simple, white cake with buttercream icing and it was phenomenal. It was a perfectly moist cake with a balanced, sweet icing to create a classic wedding cake flavor. A big benefit to using Jackson Bakery was the selection of baked goods available for purchase in addition to the cake. I got fritter bites and it was a hit with my guests. I primarily dealt with Jennifer, and she was very professional. She provided cost effective suggestions while meeting my short timeline. There was a delivery fee but it was competitive with other bakeries nearby. This place went above and beyond my expectations. I highly recommend to brides wanting to cut on cost but not on flavor!

Ma
Review №11

They made a fabulous cake for my moms 72nd birthday and flavored it almond just the way she likes it- thank you so much! Highly recommend for any cake needs!

Br
Review №12

I just visited, and although the frogs were delicious, the 2 girls they have working were very snotty and rude and had no customer service skills.

Mi
Review №13

Always very good.

To
Review №14

Great selection of baked goods. Cupcakes are delicious!

C
Review №15

Really tasty sweets and patient, friendly, helpful staff! I was a little overwhelmed walking in for the first time but they helped me out with some suggestions. They also donate whats leftover to the food bank, which is incredible. That definitely encourages me to go here!

Ti
Review №16

The birthday cake my family bought me on 2/21/19 was super delicious! Fast, friendly service. Delicious baked goods. My family always buy our birthday cakes from Jackson Bakery. The store smells heavenly! 🎂🍰😍💖

Mi
Review №17

Very nice clean establishment. People are so sweet. Loved the cupcake cake it is gorgeous.

Ea
Review №18

Best creme horns on the planet !!

Ad
Review №19

Really happy with service and treats. Cream horns, apple fritters, petite fours, thumbprint cookies, and buttercream cake. All were awesome. The lady was super friendly and helpful. Really made my girlfriend birthday excellent. This bakery understands the business, that they are creating memories.. thank you very much.

Am
Review №20

This place is so lovely. They donated a cake for my sons 1st birthday at a shelter I was staying at. I had no money and nothing. And this made my heart so happy I cried tears of joy. It was beautiful and tasty!

Ka
Review №21

Great baked goods. Clean. Smells awesome.

T
Review №22

Ive been a happy customer since 1991.I have given people at work and other places so many cookies and gingerbread men that I cant guess the total number of them.They offer great food at great prices provided by great people.My favorites are gingerbread men and women, cheese danish, apple turnovers, spice cookies, thumb print cookies, apple strudel, and just about everything else too.

Je
Review №23

This bakery is AMAZING! I use them for every birthday and anniversary. I just absolutely love this bakery!

Jo
Review №24

My favorite bakery in Chattanooga area. Everything tastes, smells and looks wonderful. Famous for their thumbprint cookies, its my go to place when I want to treat someone else or myself.

Ci
Review №25

Jackson bakery is the best! Their customer service is the best! They do a beautiful job decorating cakes and they are not stingy with the icing!

De
Review №26

Awesome.....But they need to keep in stock of no-bake cookies. ❤

Ba
Review №27

Anytime Ive ever bought anything there its always been good and fresh

Da
Review №28

Quality and prices. Great bakery.

T
Review №29

Classic southern bakery. Lots of frosting on the pastries. The service was good and I had a strawberry danish (or something along those lines) and it was tasty. I would have used less frosting as it was super rich.

ap
Review №30

If you indulge in sugar, do it here! All family birthday cakes MUST come from Jackson Bakery! If this place ever closes (Please! Noooo!), we will stop celebrating birthdays.

Do
Review №31

I love this place I hope everyone else does to

Fr
Review №32

My parents like this place to me its a bit overpriced I get that youre making get yourself and that these things are handcrafted but Ive seen other places the same size with more varieties and for cheaper and they personally taste better this is one of those kind of places where they have a fan base and thats mostly whats going to go there and a couple others will stop by and they may become regulars but thats about it I reckon there other places that I would recommend but to each their own

Ma
Review №33

Weve been coming here for a few years. They never get the design just right, but close enough. This year we went with a simple design. Flowers! Gave them a picture, not even close. We got what you would expect from a grocery store. Not Happy!

Jo
Review №34

Jackson Bakery is the best! Locally owned store and very fresh cakes, cookies and breads. We always get our birthday cakes at Jackson Bakery and I also buy their dinner rolls for holiday dinners.

Ja
Review №35

This bakery has be opened for decades and the quality of food has been consistent through out. Wonderful and helpful surface, very clean and the quality cannot be beat. I drive 600 plus miles for a family reunion and made it a point to stop by for thumb print cookies that you cant find any where else.

Je
Review №36

They have the best cupcakes! When you pick them up you know they are gonna be moist and incredible. The icing is the best I have had and will more than likely ever have. Going today!!!

An
Review №37

Good thumbprint cookies. Everything is really good!!

Ch
Review №38

Stopped in today for some fresh rolls, left with donuts, cookies, sticky buns and rolls. Everything is wonderful! Great little local business. You will love it!

Li
Review №39

Jacksons make all of my birthday cakes and I have never been disappointed with their petit fours, apple fritters and other goodies. Theyare always so nice and I always leave with more than I meant to buy butit never goes to waste, love their food.

Le
Review №40

Best cakes in town

Th
Review №41

Great bakery. Everything is fresh. Thumbprint cookies are delicious.

ro
Review №42

Simply the best bakery in Chattanooga a warm Christian environment and the best thumbprint cookies on Earth. The staff will treat you like family.

Sh
Review №43

Delicious cakes plenty of icing on the cakes and decorated beautiful love this bakery (shirley

Ad
Review №44

Epikos is pretty great. Fun and friendly staff, comics, miniatures, pen and paper supplies, tcg tournaments, smash bros tournament and games. Good place.

ST
Review №45

Great job as usual on the quality of the cake I ordered.

Mo
Review №46

Always delicious variety of sweets and cakes, a bit pricey compared to other places but good quality desserts.

Lo
Review №47

They did a wonderful job on my sons 1st birthday cake. Love their donuts too!!!

Ro
Review №48

Dope danishes, fire fritters, and something with oozomg cream filling, so, theyre wasnt a way to sau no

Pa
Review №49

Good cakes cookies but high prices esp on tiny cookies

Me
Review №50

Eclairs and cream horns are worth the drive from chatsworth ga.

At
Review №51

Best cakes in town. Never disappointed.

Ke
Review №52

Awesome pastries....the apple fritter is a must

Ma
Review №53

Since I was a child this is my go to bakery needs. Excellent products 100 percent!

MD
Review №54

Lovely staff, and FABULOUS pastries! Thank you so much.

De
Review №55

Best cakes, fried apple pies and long johns

Br
Review №56

Love Jacksons! we get all of our birthday cakes from here!

Jo
Review №57

Great cakes, best I have tasted around Chattanooga

Li
Review №58

My mom brought us to Jacksons Bakery when I was a young girl in the early 70s. Still run by the same family baking up fine cookies, etc. A wonderful asset to Chattanooga!

Lu
Review №59

Always the best been going for years

Ma
Review №60

I love them never had a bad experience or sweet.

Do
Review №61

I drive an hour to get here for there delicious bakery

Si
Review №62

Not many choices. Store smelled bad. Employee was not concerned about the safety hazard I reported. Which was in the floor beside my feet. Facial hair was not covered. Nasty, nasty, nasty!

Th
Review №63

Good treats and great customer service

Ra
Review №64

Great place 👍

Ez
Review №65

Great people

Da
Review №66

So good and polite.

Ca
Review №67

Very good bakery.

Ca
Review №68

We drive from Knoxville to get cakes and treats. The best bakery in the southeast.

De
Review №69

I am 48 years old. My parents have purchased cakes from Jacksons as long as I can remember. I drive from Atlanta to Chattanooga to buy their cakes.

We
Review №70

They have the best tasting cake I have ever had in a long time, and the price is reasonable

He
Review №71

This bakery is hands down the best in town. We get a cake for every occasion possible.

Ry
Review №72

Best cakes in town.

Bo
Review №73

Spice cookies are the best!!

ho
Review №74

Website is horribly outdated,needs a menu you read and browse,with discripons of what you carry,prices?because of the outdated site and no menu,we drive on past to walmart or Krispy .....,,no detailed site=lose of customer money spent elsewhere,we feed an office every Fri morning,,,your losing money.

TH
Review №75

Cake was sub-par

De
Review №76

The best I have been going there since I was a baby

Jo
Review №77

A legend in Chattanooga. You need a bear claw. Trust me.

Ki
Review №78

⚪⚪⚪Awesome! ⚪⚪⚪🔹❤🔹🍩🍪🎂 👍🔹❤🔹 Customer service was excellent!🔹💠🔹I love this bakery!🔹💠🔹

Ch
Review №79

I cant get enough of the Thumb Print cookies :D I buy at least 3 dozen at a time and me and my mother go through them in 2 days. lol

La
Review №80

Heaven... With icing.

Pe
Review №81

4 generation served! Our #1 go to place!

Te
Review №82

Wonderful Apple Fritters

sa
Review №83

They are my favorite bakery

be
Review №84

Never disappoint with the baked goods

Ka
Review №85

Called to order a cake for valentines day, I had read how good they are, I called to see what I could order, the man that answered had extremely poor customer service. I really wanted to try them.

El
Review №86

Best bakery in Chattanooga.

Jo
Review №87

The best bakery in Chattanooga hands down!

Ri
Review №88

Great birthday cake

Je
Review №89

Havent shopped there but from outside looks clean

Ke
Review №90

My favorite bakery

Ci
Review №91

The best!

me
Review №92

Mmmmmm.Danish sweetrolls !

Lo
Review №93

The cakes

Da
Review №94

Great Bakery!

Ja
Review №95

Good sweets

Ma
Review №96

Great treats!!!

An
Review №97

Never been here

Mi
Review №98

Good bagels

vi
Review №99

Yummy

El
Review №100

Very RUDE staff.

Information
34 Photos
100 Comments
4.6 Rating
  • Address:5862 Brainerd Rd, Chattanooga, TN 37411, United States
  • Phone:+1 423-894-2871
Categories
  • Dessert shop
  • Bakery
Working hours
  • Monday:Closed
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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