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Crown Chrysler Dodge Jeep Ram Fiat
2120 Chapman Rd, Chattanooga, TN 37421, United States
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Crown Chrysler Dodge Jeep Ram Fiat
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Co
Review β„–1

Jacob and the team helped me find the car of my dreams. Buying a car with this dealership was painless. I will definitely be back for all of my cars maintenance because they have made me feel like family. If you want a Jeep, this is the place to go! Already have a duck to prove that my jeep is badass. Make sure to jeep wave while Courtney is driving in between both 100% Chiropractic locations- aka the best chiropractors in town πŸ™Œ

Bo
Review β„–2

Purchased Ram 1500 Classic. Greg Wilson put me in the truck I wanted. They worked a great deal, all the staff was very friendly, and helpful. I highly recommend Crown of Chattanooga to everyone. My wife and I are older and weve bought a lot of cars. This was by far the BEST experience we have ever had.

Sc
Review β„–3

Greg Wilson was very helpful via text and email. Has vehicles ready to test drive when arrived. Very knowledgeable about vehicles we were looking. Had small glitch with completion of outside finance I had secured. He was able to get with his finance people and secure solution to get around it. Overall excellent experience. I highly recommend.

Ka
Review β„–4

Terry Robey was amazing! First time buying a car by myself and he made it a breeze. Despite my age he treated me like a person and was willing to work with me! Such a amazing person!

Be
Review β„–5

Caroline Chambers helped me pick the perfect Jeep!! I tested more than one during the selection process... even crossing from Sport to the Grand Cherokee. I loved the no-pressure attitude, knowledgeable about the vehicles, and also notable: patient😁 Im loving my new Jeep!!! Thanks Caroline & Thanks Crown!

St
Review β„–6

Josh Blackburn was very helpful. I was needing information on some jeeps and even though I didn’t purchase a vehicle he still treated me with the utmost respect and answered any question I had. After tax time I am definitely coming to see Josh to get my dream car!

ja
Review β„–7

Ian is a amazing salesperson. We drove all the way from south Georgia to buy our truck from Crown Chrysler Dodge. We could not be more happy with our purchase. A big thank you goes out to Crowns amazing staff.

An
Review β„–8

Once again I had a hassle free experience with Trevor Turner while purchasing my truck!! The staff was great and treated me as one of them!! Family atmosphere at this dealership and I HIGHLY RECOMMEND using them for any future vehicle purchases!!!πŸ’ͺ🏼πŸ’ͺ🏼πŸ’ͺ🏼

AN
Review β„–9

Josh Blackburn is helping me find the perfect car for my daughter!!! He is so patient and even gave me his personal number so I can reach out with any questions or concerns. I can’t wait to buy my daughter the perfect car for Christmas from Josh.

Ti
Review β„–10

Excellent experience with Crown Dodge. Since I was located 3 hrs+ from the dealership, Greg Wilson was extremely helpful by providing multiple vehicle photos and a direct price quote the same day of my inquiry. I received clear non-nonsense responses to my questions. He kept me updated on the car status for a week via email until I could see it in person. I closed the deal with Ian Hill and he was very professional, knowledgeable of the vehicle, and pleasant to work with. My overall impression was a friendly no pressure atmosphere at Crown.

Ra
Review β„–11

I have been very pleased with the customer service that I received from Greg Wilson at Crown of Chattanooga.

br
Review β„–12

We got our Gladiator in April from Jacob Buckner and our new Pink Sahara from him this week. He is by far the best salesman we have ever met. We will be back for every car purchase.

Ad
Review β„–13

This is the second truck that I have bought from Crown. This one started as a cold call and ended with a new truck. Everybody there is great to work with. My salesman Gabe was very helpful and knew everything about my new truck. The finance team was quick to accommodate my very firm price point and they got the deal done after hours on a Friday night! Gabe even stayed and helped me clean my old truck out and shut the gate as I left. As far as the service department they have been top notch for 3 years. Even letting me walkup and wait on a service. I Cant say enough good things about Crown. Go spend your money there, you wont be disappointed.

Mo
Review β„–14

We were so excited to go and find our new family car. But dreaded the whole dealership experience.We chose Crown Cars as our first stop. Which ended up being our only stop.What added to the wonderful experience was this very sweet girl Kaylyn.There was no push, no cons she truly seemed authentically concerned for our requirements, questions & requests.Her knowledge was surprisingly wide to all the different vehicles that we looked at.Walking in to this dealership, we were a little nervous as these things tend to be a stressful endeavor. Not at Crown. They put us at ease instantly. Everybody was so nice.We didnt feel any pressure, we just felt assisted, like it should be.We went in with one idea & Kaylyn helped us find something even better, not costlier, but better to suit our needs within our budget.Couple weeks later we are so glad that we went to Crown Cars Tennessee first.We would definitely recommend them as your first stop before you try any place else.Be sure and ask for Kaylyn she is an absolute delight. Extremely personable, kind, considerate and knowledgeable of so many different models, brands and vehicle styles!

Gr
Review β„–15

We just had an AMAZING EXPERIENCE with Tom Dorris in the Crown Chrysler Service Department! We brought our 2016 Chrysler 300 in for diagnostic service due to a sound the engine was making. Tom promptly greeted us for our 9 am appointment. He asked several questions regarding our vehicle, while taking detailed notes for the technician. He then outlined the steps the technician would need to take to diagnose the problem, and what he would do in regards to our Chrysler power trainin warranty, and our extended warranty if he needed it. He gave a time frame on the time the technician would need to work on our car, and how he would keep us informed throughout the process. Tom Dotris delivered professionalism at every step during this process. His professional knowledge, people skills, and timely communication were superior! We HIGHLY recommend Crown Chrysler, and Tom Dorris to everyone looking for outstanding service for their Mopar vehicles!

Ch
Review β„–16

Been looking everywhere for a new truck. Luck would have it Terry Robey was able to find me the perfect one. He went above and beyond in Customer service. Not only did he find the perfect truck he was able to get me the payment I needed. Cant say enough about how great he was to work with. Highly recommend him to anyone who needs a new car. He is definitely one you can trust to go the extra mile. Thank you Terry for all the hard work.

Je
Review β„–17

We shopped for a Jeep. We found what we wanted at Crown and drove the 150 miles and made the purchase. I dealt with Gabe, our salesman, and he was great: friendly, knowledgeable, and helpful. The entire staff was great. I am glad we made the trip to Chattanooga.

Tr
Review β„–18

I recently purchased a vehicle, Kalyn was my sales person; she was great! I highly recommend her!I’m loving my vehicle! JB

Cl
Review β„–19

Manny ospina was an awesome salesman to work with. He made the process so easy I almost can’t believe it!

Br
Review β„–20

I took my Jeep in for service and Thom promptly checked me in and let me know about a recall that needed to be completed. He was able to get all of it done and had me back out the door quickly and was able to keep me updated on the progress. Very happy with the Crown service team!

Ja
Review β„–21

Caroline was super helpful without any pressure in purchasing a new vehicle. She made sure there were no unanswered questions.

TA
Review β„–22

Terry was great to work with! He was not a pushy...Terry was great to work with! He was not a pushy salesman. I highly recommend him for all car buying experience. He even took a ride with me to my home to make sure the 3500 would fit in the garage!!

Je
Review β„–23

Awesome experience! Jacob Buckner was up to speed on all aspects of the Ram 2500, answering all my questions and concerns honestly. We’re in the process of having leather installed and Jacob is right there in the middle of coordinating the install as well as a loaner while I’m without my truck. Awesome and very polite young man! Would definitely recommend Jacob Buckner to family and friends, or anyone wanting a pleasant experience when purchasing a vehicle

CJ
Review β„–24

Manny ospina was a great salesman. He really made everything easy and smooth.

Cr
Review β„–25

I have never had buying a vehicle go so easy. We were helped by Greg Wilson. He listened to what we wanted and what our budget was. He showed us a variety of vehicles and told us about each one, so we knew what we were buying. The truck we ended up buying had a switch that they hadnt repaired yet since they just got the truck in (its used), but he promised me it would be fixed...and he has stayed true to his word. He has kept in touch and made this process so easy and I will definitely be buying another vehicle with him in the future. Brandon Lofton and Lee Johnson were also very helpful in the process by making sure we knew we were in good hand with the application and financing process and Tara was amazing while signing the papers and explained everything in full and answered all my questions. This team has been amazing and I hope they can help our friends and family in the future because we have highly recommended them to everyone.

Je
Review β„–26

Trevor was such a great, easy going, and knowledgeable salesman. Love my new ride!

St
Review β„–27

My wife and I went to Crown based on recommendations from a friend. Overall, the experience couldnt have been more wonderful. Especially with our salesperson, Greg Wilson. Greg was able to answer all of our questions. And if he didnt know the answer, he knew where to find it. There was absolutely no pressure from him, (as weve often experienced at other dealerships) and no following us around the lot. Hes also very polite and respectful, and didnt try to sell us anything we didnt need. Greg was also sure to keep us updated on all stages of our purchase. Because of Greg, we will definitely be back to Crown if we ever purchase another vehicle.

Ca
Review β„–28

Ean Hill and Greg Wilson were very helpful and helped us get exactly what we wanted. Kenny Reagan was also helpful in explaining our options for financing and warranties. Everyone there was friendly and were not pushy.

Da
Review β„–29

Caroline chambers helped me out with a amazing experience was very patient and helpful! You should use her for your car buying needs! She is always a step ahead to insure everything goes smooth. Best car buying experience!

Es
Review β„–30

I went to Crown Chrysler with little hope of being able to buy a vehicle because I had been to some other places and been turned down. I seen where they said we believe in your future not your past so I thought I would try them out. I was so surprised when when I actually was able to purchase a 2019 Chevrolet Colorado truck. Trevor Turner worked hard along with the finance department to get me into this truck. Everyone was super nice and not pushy like so many are. I highly recommend them to anyone looking for a new or used vehicle. Thanks again for all the work to get me in what I needed.

Si
Review β„–31

Excellent service department, Brittany and Charly are awesome, very polite, friendly, and knowledgeable. Those two more than make up for the hour drive to get there.

Pa
Review β„–32

Great experience buying a car. Greg Wilson was awesome. Thank you and I would recommend the dealership to anyone!

Et
Review β„–33

Great experience with my Dodge Sprinter... Everyone from the service desk to speaking with the diesel mechanic.Their honestly, transparency and customer service was awesome. I definitely have a new favorite team working on my vehicle. Thank you Matthew and Tyler, and especially Tom for all your hard work.

Ga
Review β„–34

Great Experience! Special thanks to Gabriel Jones for making the process easy and fun. He was able to answer all my questions and was really a pleasure to work with.

Ni
Review β„–35

These guys were hands down superb! I did not have to spend all day in the dealership and they put me into a truck I never imagined.. Brand new! Thanks Josh and Jacob. I reccomend these guys and the dealership.

Kr
Review β„–36

Tom in service is awesome. Whenever I have any problems with any of our rental cars he always takes care of it. Tom is always has our vehicles in and out as fast as possible. Thank you Tom- service advisor

An
Review β„–37

Great dealership! The staff was very polite and helpful. Both Ian Hill and Jacob Buckner were very helpful. I never once felt like I was pressured into a vehicle I didnt want. I would definitely buy from again. Thanks.

Ci
Review β„–38

Manny Ospina couldn’t have made the process any easier when we bought our truck from them. I would recommend him to anyone. He made us feel welcome from the moment we walked through the door. Still loving our truck!!!!

Br
Review β„–39

Great experience today!! I walked into Crown and was immediately greeted by Manny Ospina who promptly identified what I needed and talked with me about my trade-in goals. He advocated for me to get what I needed from my trade-in and listened to what I wanted in a new vehicle. We test drove a 2020 Jeep Renegade I had looked at online. During the drive Manny was very informative about the car and patient with all of my questions.I feel heard and that my goals here were met with a desire to help me meet my them. I ended up getting the Renegade! I am very happy with my experience today. Thanks, Manny!

Ja
Review β„–40

We had a GREAT car shopping experience that to Mr. Lance Brown! He was very personable and willing to help us during our search for a new vehicle. We went in looking for a four door sporty car and ended up purchasing a Challenger off the showroom floor! Lance was extremely helpful through the whole process. He introduced us to the manager, who was also a great guy willing to help give us the most for our trade and work a good deal. If your in the market for a new or used car, I highly recommend you go by and asked for Lance Brown! Hes the guy who will get it done!!

Bo
Review β„–41

Colin provided excellent customer service keeping us up to date with everything going on with our vehicle and the service dept. did an excellent job . We appreciate it! Thanks again!

Ju
Review β„–42

They got me the perfect vehicle I genuinely enjoyed working with these guys Thank you Kaylyn Martin, Lee Johnson, and Jeremy Brown!

Da
Review β„–43

I bought a 2021 Jeep Gladiator Rubicon and love it. Trevor Turnor - salesman, and Lee Johnson - sales manager both worked with me, making my purchase quick and easy. It has all the features I like. Trevor explained various features and set up our phones with the vehicle. Lee was able to reduce the price even more than initially priced. This is my 3rd Jeep in the past six weeks from Crown Jeep in Chattanooga. Great trade in deals along with great vehicle prices. I definitely recommend them.

Ma
Review β„–44

This is the best dealership in the world. Customer service is amazing and they are very friendly. I will only do business with this dealership from now on. thank you Johnny Montieth

Ma
Review β„–45

Greg Wilson is a great salesman. He is very knowledgeable especially when it comes to features on the car. I would highly recommend him!

AS
Review β„–46

We had a wonderful experience with Manny Ospina! We have bought two vehicles in the same week from him. We will definitely be back when we need another one.

Ja
Review β„–47

Best experience and deal out there on a RAM truck. Our salesperson, Jacob Buckner, was very professional, friendly, honest, and most importantly knowledgeable about the vehicle we purchased. He knew all of the features of comparable models within the brand, but also of competing brands. Jeremy, the sales manager, was great to work with and helped us get a great and fair deal. Tara in finance was expedient and easy to work with. All in all this was a great car buying experience and I would recommend these guys to anyone!

Ha
Review β„–48

Had a great experience working with Shelby Newt at Crown CDJR. Found me exactly the truck I was looking for at a great price. Highly recommended!

Je
Review β„–49

Kudos to Courtney for helping a picky customer find the truck (Ram Rebel) he wanted. I worked with Courtney Shirkey and Lance Brown to purchase a Ram 1500. I wasnt really sure of what I wanted when I first came into the dealership, but I liked the Ram Rebel edition of the 1500. Courtney and Lance helped me narrow down what I was looking for, and once we had the parameters, they went to work trying to find trucks that fit with what I was looking for. Courtney did an incredible job of sticking with it, and providing links for various trucks that might fit with what I wanted. I had finally settled on wanting a Built to Serve edition, but none of the dealerships that had the edition that I liked would give one up. Then, as luck would have it, a 2017 Ram Rebel was traded into the dealership. Courtney let me know about it and sent a picture. Once I saw it, we went to work on numbers to see if it would work out. Fortunately, it did, and I was able to buy a truck that had a lot of the items in it that I thought I was going to have to do after purchase. I love the truck, and cant speak highly enough about everything that was done to make it happen. I especially want to thank Courtney for her determination and perseverance to find me the truck that I wanted. She was the reason that I purchased a truck from this dealership instead of looking elsewhere. I will definitely recommend this dealership, and especially Courtney and Lance to others.

My
Review β„–50

Rodney Singleton was an amazing sales rep. He made me feel comfortable in my choice, he took his time and was patient with me, due to being a new car owner. He is very professional. I would recommend him to anyone that is looking to buy a car.

Ji
Review β„–51

This was one of the best vehicle purchase experiences we have had. No pressure and very accommodating. We will be back when the time comes to purchase again.

El
Review β„–52

Went here to have my car serviced for an oil change and the guy Thom who helped me gave me great service, he was friendly and very helpful

Na
Review β„–53

Tom Dorris and his team were a great help. They came out and helped my sister and I out without hesitation. Customer service was excellent

An
Review β„–54

Manny ospina was such a pleasure to work with. He made yhe buying process easy and fun. Please go see him You wont regret it.

Ad
Review β„–55

This was a major unexpected purchase that my wife and I had to make on a new car. It always happens like that. Big huge thanks to Ian and Joshua at Crown for putting us in a new Jeep. We told them what we needed for a monthly payment and they nailed it. Thank you guys so much for all of your help and for being so professional. You made this an easy process!

Al
Review β„–56

Manny Ospina was an outstanding sales person. He was very kind curtious and knowledgeable on all the trucks they own. He gave us a great experience!

De
Review β„–57

Anny Ospina was a great help when it came to purchasing my car. His was knowledgeable on the things I asked. Great service and a great team.

Je
Review β„–58

Great service and the best car buying experience I have ever had. Greg Wilson is the best!

Ro
Review β„–59

The worst. Would give zero stars if I could. Sales is bad but device is horrific. I have a Ram and a Jeep both new. Will be using the dealership in Ringgold from now on. You can never reach anyone in the service department and they don’t return your calls. Avoid their location in Cleveland as well

Dy
Review β„–60

Manny Ospina was a good sales men really knew what he was doing 10/10 would recommend!! Everything was easy going and go me down to the price I wanted

Am
Review β„–61

After not having much luck finding a dependable family vehicle within our set budget we are so glad we found Manny Ospina at Crown! He made the buying experience so easy and comfortable from test drive to signing the final paperwork. It was a fantastic no pressure buying experience with honest answers to all our questions. This was a big purchase for our family and the fact that he made it so easy means a lot to us. Everyone I came into contact with at the dealership took the extra time to thank me for my business. I would highly recommend considering Manny at Crown of Chattanooga for your next vehicle purchase!

ri
Review β„–62

My boyfriend and I were the first car to pull into the service bay at 7:00 am on Sunday August 1st. I told them we needed new rotors and brake pads before we drove home (about three hours away). The service guy (second desk from the front) said that he will get us taken care of and also do a oil change and tire rotation. So, we sit in the lobby waiting for two hours before we finally ask what is going on. The guy said that he has bad news, he didn’t have the rotors in stock. We then asked what took two hours for you to tell us this now he said that it took him 2 hours to call and find rotors. I know this doesn’t take 2 hours and if they didn’t have them in stock at the dealership then we should have been in the know. We then told him to do the brake pads so we would make it home safely. We waited another 15 minutes with still no one touching a finger on my car. They wanted to charge us double to install brake pads which is ridiculous. I finally gave up and told him I don’t want to pay you and I want my car back. When we got my car back we spoke to the mechanic who stated that my car sat there for 40 minutes after he sent his approval in for the brake pads. Y’all absolutely wasted our time when we could have drove 3 hours home and got it fixed in a shorter amount of time. I do not recommend this place they want to charge you insane amounts for wasting your time and just letting a car sit when we were the first people in the bay. Overall, We waited 3 hours just to get an oil change and a tire rotation.

Ja
Review β„–63

Our son’s vehicle had several issues, we were kept in the know at all times with concerns and delays that could not be helped. Colin gave us excellent customer service and we really appreciate it. Thanks!

Ry
Review β„–64

Greg Wilson in Sales was absolutely fantastic in keeping our shopping experience transparent and on track. Our concerns were always assuaged and our financial goals had been considered and met. The process of purchasing, from identifying the goal of the visit to handing off the key, was streamlined with notably admirable efficiency, especially given the quality of service. The entire visit was pleasant and positive, and the whole staff presented a very accommodating and helpful demeanor. I never felt as if my decisions were rushed, or based on something I only partially understood. The follow up service and expectations set for a continuous relationship are both reassuring and well structured. Thank you! Crown will most definitely be the first place we go for our next vehicle!

mr
Review β„–65

Hats Off, A Round Of Applause and Many Thanks To MY Salesman, Jacob Buckner!Crown, I Hope You’re Aware Of Such A Great Asset To Your Company This Young Man Is?Jacob, Thank You In The Assistance Of My Choosing A RAM For My Newest Addition To My Vehicles and Best Of Luck To You Young Sir!Kevin Smith,One Satisfied and Happy Customer!

Tr
Review β„–66

Shelby newt was a great help in finding the truck for me and my wife. Gave us a great deal!

Ca
Review β„–67

Trevor sold us a Toyota CHR. He was super nice and helpful! Would recommend

Ka
Review β„–68

Shelby Newt the salesperson was very great, kind and most understanding!! Had a great experience with her & the atmosphere was very friendly.

Ro
Review β„–69

I’ve been coming here for my oil changes over the past 2 years. The staff have always been top notch. This was my first sales experience. Manny and Kenny spoke directly and answered all of my questions. I wanted to look at options as I neared the end of my first lease. They provided a rough quote prior to pulling my credit which allowed me to get a feel for the direction I wanted to take. They didn’t try to pressure me into a sale, a welcome change from the used car salesman days. When I was ready to move forward both of them worked with me on my lease buyout. Greg did a great job putting everything together, filling out paperwork, keeping me company and getting me a drink. I even got a lower rate than we expected! Would highly recommend talking to them. I think you’ll find them very professional, friendly and great to work with overall.

Ga
Review β„–70

I recently bought a new Ram 1500 and Gabe was my salesman. He did a fantastic job! He listened when I told him the features I wanted and answered all of my questions. Lee (sales manager) was also very helpful! Kenny (finance manager) walked me through everything, explained when I asked for clarification and was very nice to work with. My experience was exceptional!

ta
Review β„–71

Mr Manny Ospina sold my grandson and Dodge ram today he was very polite and very informative of the truck and had a lot of patience with us thanks Tanah Watts

ch
Review β„–72

I put my car in the shop they figured out what the problem was right away thanks to Wes the manager and also gave me good advice on saving some money. That’s always good. I will be back!

Br
Review β„–73

The part of the team I dealt with was Conner, Kenny Regan, the sales manager. Felt very comfortable dealing the knowledgeable staff. They was very helpful with helping me decide what type of vehicle I need and keeping it in a price range. Would definitely recommend them.

T
Review β„–74

I bought my current vehicle new here. Under warranty I have severe issues getting my radio fixed. Never really did. My most recent issue is my air conditioning. I dropped my car off after work, the guy demanded my key before I even could get it off the ring, he was cussing the car while trying to get something initialized while checking it in. I should have said never mind. 1250 dollars later I am stuck with a vehicle that has hissing in the ac where they did not properly perform a recharge, and no notes on checking transmission level even though they had to remove the lines to replace the cooler. Picked up may 24, disputed charge jun 24, heard from dealer in July, cancelled disputed charge august 17 . Bbb and owner will be hearing more from me. Dont go here, after the sale they just dont care. And they responded they called me and responded but NOT when I called originally. They only attempted communication when I performed a charge back(A month later). Dodge needs better dealers and support. The lady was also very quippy with her responses. Nothing professional about this place. I told her I could buy anything they have on the lot, and the salesmen do not really seem to care to sell it to you.

Jo
Review β„–75

Awesome experience with no pressure. They had what I wanted and gave me what I wanted on my trade in. Rodney Singleton did an amazing job making sure everything went perfect. I will be back for every car I buy in the future.

Ju
Review β„–76

Bought a 2019 olive-colored Jeep Cherokee from Crown and while it was a great ride, our growing family of 5 needed a little more elbow room. Had our hearts set on a Grand Cherokee Limited and 2 places had already turned us away, including one place that was nearly a 2-hour Drive. Nothing worse than driving home empty handed. Decided to check local inventory and turns out Crown had a few on the lot so they invited us to check them out. Sure enough, we found it... a 2020 Grand Cherokee Limited that they somehow worked their magic and got us in. Gabe Jones, Manny Ospina and Jeremy Brown were especially helpful throughout the process and truly made it an enjoyable buying experience. I’d recommend Crown to anyone looking for a place that can make it happen... even when other places cannot.

Wi
Review β„–77

Manny Ospina actively listened to my wants in a vehicle, answered my questions, fully understood my experience level with car buying, and volunteered information that was useful in my buying decision.

he
Review β„–78

I wish I could give zero stars. I’m writing this review on the side of the road after literally JUST picking me Jeep up from the Service Center. They had my Jeep for TWO WEEKS. Was told a lose wire had my Jeep acting, and that they could find nothing else wrong even though the ETC and engine light were both on. Picked it up and 10 minutes later I’m stranded. The absolute worse service department.

Ka
Review β„–79

Excellent service! We loved our experience at Crown Jeep and we love our new car!

BR
Review β„–80

Josh Blackburn at Crown auto was very professional but also quite personable. Leasing a new Ram was, actually, a pleasant experience. Josh took interest in me as a person and I felt comfortable sharing my experiences in the military. I look forward to doing future business with Josh and other representatives at Crown. I wish Josh all the best in his professional life and also in his recent marriage!

Mc
Review β„–81

Trevor helped me find the best car for me. He was the best! 10/10 would recommend to anyone.

Lo
Review β„–82

My partner and I bought a Toyota Tundra from Josh and we very impressed by the service. They looked after everything. Thank you 😊

Ma
Review β„–83

Lance Brown was great to work with. Professional, courteous, and quick to assist.Lance made our purchase easy and quicker than expected.

Te
Review β„–84

Crown Dodge was absolutely great to me when I purchased my new Charger, please go see them for your next car or truck !!!!!

Jo
Review β„–85

Reginald Harris makes my day every time I walk into dodge.I wanna just say thank you for making it easy for me I’ll be back

Do
Review β„–86

Absolute great Car buying experience. Jacob Buckner did an outstanding job! He sold me my SIXTH jeep. I am partial to them. Go see Jacob, he will take care of you!

Da
Review β„–87

Reginald Harris and I go way back. He is an awesome friend and salesman. He will bend over backwards to try to get you into whatever vehicle you want. He very friendly and professional and cares about your wants and needs when it comes to purchasing the write vehicle. If he dont have what you want at the time he will get it rest assured. Awesome buying experience as always!

Ky
Review β„–88

So huge update, my initial review was pretty bad. After speaking with Wes (Service Manager), we found out there was an issue with their phone system and voicemails were not being received. That has now been fix! He set me up with Colin for my service since my normal advisor Charly is out of the office. I have to say, Wes and Colin definitely picked up the dropped ball and took care of my truck and service needs fast and efficiently. They are super backed up on services, however they were able to get my truck done within a week (I think). And set me up with a service loaner vehicle, that seriously made me think about trading my truck in for and upgrade!So thank you Wes and Colin for picking the ball up and landing spectacular service! Definitely will continue to bring my truck here for my service needs. Personally I recommend speaking to either Colin or Charly(when she comes back) when it comes to service. Wes, as a manager definitely made sure everything was going smoothly as soon as my truck got there, and kept me updated with what was going on as far as the phone system issue. Definitely a good manager!

Ki
Review β„–89

Salesman, Terry Robey made buying a replacement vehicle really simple. We saw a truck online, called ahead to let him know we were coming and the truck was pulled up front and ready for our test drive. He was really easy to deal with through financing and I feel we have made a perfect choice.

Al
Review β„–90

Awesome service, awesome experience in the final outcome. I recommend this dealership and Jacob for your next buying experience.

Mo
Review β„–91

Rodney was such a great help! He was super nice, knowledgeable, and patient. I’m in love with my new car.

Al
Review β„–92

Hey whats going on guys, I would like to take a minute out of my day to show my appreciation for Taylor Bates. He went above and beyond to help me find the parts I needed. If and when I come back to Crown Chrysler Dodge Jeep to get my Jeep Grand Cherokee overland Summit serviced or repaired he will be the reason. If you would like to see upcoming videos of my Jeep please check out my YouTube channel @alfred thornton. Thanks in advance πŸ’ͺ

Br
Review β„–93

Everybody there is awesome. Had a good time finding the truck I wanted. Gabe the salesman was awesome and very helpful. Mr Lee was very cool to deal with. Making a deal with these guys was easy and quick!! Will definitely buy my next truck from this place.

Ap
Review β„–94

Rodney Singleton was great! He got us in our new 2018 Nissan Armada. Great service, very efficient, had everything worked out and ready for us when we walked in door.

Br
Review β„–95

Connor was so extremely helpful with directing my older sister in buying her very first brand new car!! If anyone is in the market in buying a brand new car they have great rebates on 2021 vehicles and Connor is awesome an so willing to help so, head on over to Crown Cars in Chattanooga, Tn an ask for Connor he was so professional towards my mom an sister!! Thank you again Connor hope you sale many more cars this month an months to come.

Am
Review β„–96

Greg Wilson was amazing through the whole process of buying a new car. He went above and beyond and restored my faith in dealerships. Thank you so much for the great experience and for the beautiful new vehicle we are driving now!

D
Review β„–97

Rodney Singleton was an excellent salesperson. They love my dog! Gave me a great deal.

Jo
Review β„–98

I worked with Ian Hill on buying a Ram Chassis for my business! Very Smooth!

Ni
Review β„–99

Rodney was super friendly and helpful. Was able to get in and get out quick with no issues. Would recommend!

To
Review β„–100

We were about to leave the lot and Trevor Turner came up to us and we started talking about different Jeeps, he had us look in the showroom and we saw the perfect Jeep for us, a 2021 Jeep Islander, limited edition. Trevor was personable, friendly and knowledgeable. He made our experience enjoyable.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:2120 Chapman Rd, Chattanooga, TN 37421, United States
  • Site:https://crowncarsofchattanooga.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_sales&utm_content=website_button
  • Phone:+1 844-372-1835
Categories
  • Chrysler dealer
  • Car finance and loan company
  • Car leasing service
  • Jeep dealer
  • Dodge dealer
  • Fiat dealer
  • Ram dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:Closed
  • Friday:9AM–8PM
  • Saturday:9AM–7PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
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