Whoa! What a transformation!! The good fellas at Long Volvo are absolutely awesome and very helpful but they also know how to make you laugh and make someone’s buying experience great! Jason Odom thank you for everything.Scott Cranmore you are were a big help!!! Real big! And Keith Peavyhouse thank you for your great service and care. I will be getting my second Volvo from you guys!

Wayne was a great salesman and truly helped me out. He understood my need and worked with me to find the perfect fit. I had a big trip coming up for work and needed to get into a new vehicle. The experience at Long was relatively smooth. Even after I purchased the vehicle they still contact me to see how I like it.Thanks Wayne!

My wife and i just bought our first Volvo from Volvo of Chattanooga. Wayne Slocumb and rest of the staff were awesome! We definitely made the right choice!

My experience with Long was positive all around. Eric greeted me and was friendly and pointed me in the right direction. The salesman who took me on a few test drives Jason Odom was fantastic. He was a great salesman all around and did a great job explaining on the bells and whistles on the cars. He made the whole buying process a breeze and was with me the whole sale. I highly recommend Long of Chattanooga for your car buying needs.

Wayne and Scott were the guys we dealt with and the sale went smoothly. Both were very friendly and courteous. Waynewas able to answer any questions we had about the different features and models.

We recently ordered a vehicle from Long Volvo and while it was in transit, our original sales rep left the dealership. Anthony Antell stepped right into his place, however, and did a remarkable job of completing our purchase. He was as thorough and easy to deal with as you could want in helping us take delivery. If youre in the market for a Volvo, call Long Volvo and ask for Anthony. Hell take good care of you.

Mike Watson has turned me into a Long Volvo fan for life. We already had positive experiences with the dealership from looking at cars in the past. We had never bought a car from them. That all changed when Mike helped us purchase a 2018 CPO S60. The car is absolutely fantastic and Ive never had a better experience purchasing a car. Mike has gone above and beyond to make sure we are still happy, even though he doesnt need to (we are thrilled). Highly recommend Mike for anyone looking to purchase a Volvo and even if youve never thought about a Volvo give Mike a chance to help you out.

Great experience at Long Volvo! Wayne was so helpful and knowledgeable and made our buying experience quick and easy. Go see Wayne for any of your Volvo needs.

Mike Watson and crew were fantastic and provided a low pressure experience. We were looking for a very specific-optioned xc90 Recharge and after realizing the Swedish delivery experience would not work out this year, they found the perfect car on the East Coast and had it delivered. My wife is rarely impressed by a car - she really likes this one. Volvo of Chattanooga has my future business!

We really appreciated the help Brian provided us in the purchase of our 2021 XC90. From start to finish, we never felt pressured to buy the vehicle. They were very accommodating to our situation of working around our schedule & our toddler. We would definitely recommend this dealer.

GREAT CAR WASH EXPERIENCE.. MY CAR CAME OUT..LOOKING DAMN GREAT...WILL RECOMMEND..

Had a great experience! Wayne was very helpful and set me up with just the car I was looking for!

ONE OF THE BEST CUSTOMER SERVICE EXPERIENCES EVER!! We were treated like family(if not better) from the very beginning. I highly suggest Long Volvo for any of your Volvo needs.

Brent Davis is an awesome service rep he is professional, courteous and I feel that he is always looking out for my best interests as a customer.

Great experience! Works well with you on pricing and options! Salesman Anthony Antell! Great guy!

I love my Volvo XC90 T6!! It has all of the safety and comfort features I wanted and then some. Jason was super helpful and really knows the Volvo cars. He even took the time to show me how to personalize all the settings. Definitely go see Jason!!

James and Maddie were extremely knowledgeable and professional in making sure we were taken care of. They are both very much an asset to your company. Thank you!

Their customer service reps suck! Totally ignored me for over 20 minutes.

Just purchased a 2021 Volvo S60 t5-r design. I had the most amazing experience with salesman Jason. He went above and beyond educating me on every aspect of my car, took me on an extensive test drive to demonstrate the various features, helped me set up my Volvo app and has continued to follow up with me since the purchase. I could not be happier with the service I received and the car I purchased. Thanks so much to all of the staff who helped along the way, but an extra shout out to the caring, knowledgeable, personal and outstanding salesman, Jason, who made this all happen!!

Theyre always friendly even though its extremely expensive.

Just purchased a XC90 T8, James Munroe ( Mr Volvo) is the guy you want to see, very knowledgeable and a big heart. Thank you for such a great car buying experience.

We recently purchased a Volvo from Long of Chattanooga and our sales rep, Jason Odom, was great. He went through everything with us, there was no pressure. After we decided to purchase the vehicle, Jason spent as much time as we asked for showing us the vehicles features and how they work. Next time we buy a vehicle, well be calling Jason.

Jason was absolutely great to work with. We picked up our Care by Volvo XC90 and he made everything super smooth! Thanks

Negotiated terms on a “new car” lease for a white Volvo X90 T6 over the phone, emphatically confirming all terms clearly prior to driving from my home in Nashville. After several phone conversations and asking for the stock number on the car to figure out it had over 7,000 miles on it, I was assured it was in immaculate condition.So I set up an appointment at along Volvo to get up yesterday, rent a car in Nashville and drive to Chattanooga to pick it up. Got there, drove the car and filled out the financing forms, then Bam! - the bait and switch. “Oh we forgot to tell you this car was damaged five months ago, but that repair work only hit carfax this morning”. So even if I would have run the VIN number I would never have known it anyway. They showed the receipt for the $7,000+ worth of body work including the hood and front bumper among other parts. They then asked me to sign the required legal form stating I acknowledged the damage occurred. They are required legally to do this. Immediately the hairs stood up on the back of my neck.Then I asked to see the required loan disclosure form, as I wanted to see the interest rate factored into the deal, (which was being financed as a used car through Hyundai, not as a new car through Volvo, so zero factory incentives etc). Interest rate always impacts what’s behind the overall lease deal and the purchase price on the back end of the lease. I used to negotiate mergers and acquisitions for a living I wasn’t born yesterday. They withheld showing the loan disclosure to me, but if I am a gambling woman I bet it was financed in the 10% range. They instead showed me some other form with the purchase price on which the lease was based. The fact they didn’t even bring out the exact form I asked for was the icing on the cake to make this an overall very icky dishonest situation.I probably could have then negotiated even better terms after learning the VIN number was hexed, but out of principle because they hid the history of the car from me until the 11th hour into the deal, I took a pass on the car and walked out. The sales manager then asked if instead I’d be interested in a Mercedes but no way was I doing any business there with those people for any car. Even though I was six hours into this project, I instead drove my rental car back to Nashville with nothing to show for my full day of effort.The worst part for Long Volvo? My brother was with me and was ready to pull the trigger on another Volvo X90 which would have been a two-car deal for Long. But he took a pass also.Buyers of a certain income range choose high-end car brands to avoid these kind of car buying shenanigans. A whole lot of wasted energy but it was the absolute right decision to walk out. I instead last night signed paperwork for a brand new Lexus based on 0% interest rate and tons of Lexus incentives built in. I was highly impressed with the integrity of the Lexus team throughout the process and felt so much more at ease with my decision. Zero car lot circus games with Lexus.Want a luxury car? Do yourself a favor and avoid the Long family of dealerships. Slick and professional team on the surface, but dishonest tactics lurk underneath.

My husband and I purchased our first ever Volvo last week. We went into the experience not knowing much about Volvo, but Paul did an amazing job explaining every single thing there is to know about the vehicle we were interested in & also about Volvo as a company. He was super knowledgeable & it made our decision very easy.

Thanks Paul for helping me get set up with a great new car! I love everything about it. You were very helpful through the whole process

We just recently bought our first Volvo and were extremely impressed with our sales rep (Paul). Paul was very knowledgeable and made the car buying experience extremely enjoyable. I highly recommend anyone that is planning to buy a Volvo to ask for Paul. Thanks again Paul!

Recently purchased a 2017 S60. My experience with Long Volvo was absolutely fantastic. The level of professionalism was impeccable. I truly appreciate Paul (my salesperson). He was amazing, he even loaned me his Company Car when I needed to have the vehicle serviced.Overall, I am absolutely satisfied!!

I have never been took better care of at a dealership better than I was at Chattanooga Volvo. Amazing customer service!! Jason and Spencer spent a lot of time getting me a great deal on my new Volvo. Not once did they complain about a thing. I highly recommend anyone looking for a new vehicle to visit one of these dealerships and make sure to ask for Jason or Spencer!!

Logan was a great help in every part of the car buying process. He was professional and helpful on finding us the perfect XC-90 Volvo. I highly recommend him to anyone and everyone looking to buy.

We recently purchased a new used vehicle from Long of Chattanooga. The buying experience was excellent. Jason Odom was a fantastic salesman and is a really great guy. If youre searching for your next car, definitely give our local Volvo dealership a look. Highly recommended!

I recently purchased my 3rd Volvo (a 2020 XC90) from Long of Chattanooga (and second from salesman Jason Odom). I continue to go back to Volvo because of the great deals, outstanding customer service provided by Jason, and my love of Volvo. Buying a car can be an intimidating endeavor as a single female - Jason is extremely trustworthy and I knew he had my best interests (both financially and my focus on safety) as a priority. He adds an element of trust to the process that is much appreciated. 0% certainly helped as well! I would highly recommend Long Volvo is Chattanooga and suggest you seek out Jason Odom specifically.

Super job from Brent & company on both the 20K and the 30K complementary service intervals performed on my 2016 V60 wagon. Didnt actually buy the vehicle from Chattanooga Volvo but youd never know it with the way Ive been treated. Im a very happy camper thus far.

Wonderful buying experience. Cedric Toney was the perfect gentleman and the best non-salesman salesman, never pushy, very honest and above and beyond accommodating. This was the easiest and best car buying transaction I’ve been through!

Great service department! Brent has been a huge help with a warranty issue weve had even though we bought our Volvo in another state.

So, we bought a GMC Terrain Denali instead.

Always get taken care by Chris or Brent with no problems.

We just bought a used Volvo XC90 from Long, and we’re so happy with the purchase! Jason made the process super easy from start to finish. From explaining all the car’s features to letting us test drive the car for a day to helping us with the trade-in, Jason was patient with us and always on our team. We’d definitely be happy to buy from him and Long Volvo again!

Super friendly. Cedric in seriously the best! Couldnt have asked for a better deal and experience!

Went to Long of Chattanooga last week to get a replacement key for my 2016 Volvo XC60 R-Design and came home with a 2021 XC60 Polestar Hybrid. Its a gorgeous SUV that I saw on the show room floor as I wandered around waiting for my key. The sales person, Jason, asked me if I had any questions and I had lots...he answered every one - there are lots and lots of features on this model and he was extremely knowledgeable. I took a test drive and fell in love with the car. Jason worked closely with me and the manager and together they found multiple discounts including Loyalty, my credit union, Costco and others getting me a very nice discount off the sales price of this brand new model. Everyone at Long, from sales associate, manager, finance, etc. was awesome, but the most kudos go to Jason who not only was the most knowledgeable sales person I have met in my many long years of buying cars, SUVs, and truck, but walked me through all the features multiple times and ensured the vehicle as carefully washed, clean, and gassed up for me to take home the same day. Best car buying experience ever!

Just bought new xc40 awesome experience amazing salesman Jason did great job helping with out sale and orientation to new vehicle. Finance manager Dale Wilson had all our paperwork prepared prior to our signing. Made it quick and painless. Would definitely recommend this dealership for perspective buyers.

Such a great experience! Jason and Mike went over the top to help me get the exact car I wanted. Amazing service!

Customer service is a wreck. Car still not fixed

Chris is always great and takes care of getting my car serviced in a timely fashion.

The staff at Long is excellent! Paul did a great job helping through the entire buying process. I would highly recommend Long for anyone looking for a new vehicle.

I purchased a volvo here. The staff are great. Service dept.are the best I ever seen. It is just a fact service is the top. In my opinion service department decides if I return to buy another vehicle from a dealer. Long is the best I have ever experience in my 58 years I highly recomend this dealership.

My wife and I visited Long of Chattanooga yesterday to simply look at a Volvo S60 in person, to maybe purchase one in the future. We met with Cedric and he was so delightful and extended us an offer to take it for a spin, so we obliged with absolutely NO intention of buying one without discussing it and running through all the pros and cons of internet research. And I literally never jump the gun on a big purchase without the necessary digging on my own. HOWEVER... Cedric literally walked us through everything about this car, answering every question, and even offering answers to questions we didnt know to ask, so much so, that and research I could have done on my own simply would have been futile. We walked out buying the floor model of this car, and we honestly couldnt be happier with the dealership, and most especially with Cedric. Everyone at this place was so nice and not pushy, which is huge with my wife and I. As you can see from this review (as LONG as it may be) I could go on and on about the wonderful treatment we received from Cedric and the whole staff there that day. But I will assume anyone reading this to this point gets the gist of what I am taking way too long to say. SIMPLY WILL BUY EVERY FUTURE VEHICLE FROM THEM PERIOD. These people make what buying a car should be. Fun, comfortable and we made some new friends in the process. Thank you to Long Volvo and thank you Cedric for everything!

Good service

Very impressed with Cedric. He originally responded to my request for information through email but never pressured or harassed me to get into the dealership.Once we did visit the dealership, we were immediately greeted by Cedric, and soon after, the entire staff. All who are awesome. It was an enjoyable experience the entire time we were there.

I took my XC90 in for routine service. All service completed satisfactorily and before the estimated time period initially given.

I went to Volvo not knowing that I was going to purchase my dream car. I was extremely nervous going in. I didn’t think I was going to buy a car because I didn’t know too much about the brand and what they represent. Jason knows so much about the vehicles that he could honestly be the spokesperson for Volvo honestly. He helped me look at different vehicles different price ranges but made sure to ask what it was that I was looking for. I saw the car that I wanted when I walked in (it was love at first sight lol). Jason showed me multiple cars and we test drove my dream car and fell in love with it, I was filled with so much knowledge about it and that I confidently knew it was the one. Being a big purchase everyone should feel confident and what they chose and this was definitely it for me. I need to also give Torrie a huge huge shoutout she was amazing and has such an amazing presence, she helped me with a lot more than she knows. I was an anxious mess but her just having simple conversation with me made everything better. All in all if you’ve made it to the end of this extremely long post, the team at Volvo is amazing thank you so much for everything that you guys have helped me with. The teamwork of Jason, Torrie, and Dale is incredible. 10 out of 10 would recommend. :)

Very accommodating, efficient and polite service. All questions addressed, service completed, estimates made. Very helpful, appreciate the help.

If youve got a Volvo (of any vintage), this is the place to go for parts and service in Chattanooga. Fast, friendly, and professional, personnel, too! 5*****Stars! Highly Recommended!

My sales person Jason was knowledgeable, demonstrated great patience during my car buying process. He actually restored the way I viewed car sales people. Thank you Jason again. Yes I will be telling everyone I know whos looking for a new or preowned car.

I had a really busy day and did not have 3 hours to sit at the dealership. Paul had everything ready for me, and I was in and out in less than an hour. His knowledge of the brand was amazing and he was very professional. He even helped me set up my phone before I left the lot.

Jason is the MAN. Made sure we got a great deal and the best service I have ever had from a dealership! If you go to volvo, Hyundai, or Mercedes ask for JASON!!!

A few weeks ago my car was stolen from my driveway in the middle of the day with several Christmas presents inside it. I rented a car from hertz for a few days and they charged me $300 to was the car as well as my insurance company. Through the stress of the loss I now had to find a new car that I could trust. Today I went to Chattanooga Volvo and by chance had the car I was looking for. I was kindly greeted by Jason and Spencer who spent several hours with me to make sure I had everything I needed to know about the car and more. I then ran into a small problem with the price and my budget. I was heartbroken and was not looking forward to going anywhere else because the chance i would come across two people like Jason and Spencer was unlikely. To my amazement my boyfriend added his car that he was selling in as a trade while Jason and Spencer went to bat for me. When they returned and the after several calls I was still unable to get the car. They both said “we will ask again we are pulling for you. We want you to be in a good safe car”. I’ve been through the car buying process and I knew I was not going home with the car at this point. Jason and Spencer came back to the room and did not say a word. They just smiled handed me a pen and a contract. They went above and beyond and they gave me hope in customer service once again. A perfect way to start the new year off. Thank you so much Jason and Spencer!!! Happy New Year!!🎈

Great 👍Service

They were really nice and helped me with my problem and I didnt even buy my car there

Jason Odom is the only person to buy a Volvo from. Outstanding personality and does not rush you on anything. One of the nicest salesman I’ve ever dealt with and is 100% in on getting you the best deal and putting the customer first. Look no further than Jason and Long Volvo for your next purchase!

Jason was very helpful in buying our Volvo! He is very nice and very laid back, he doesn’t rush you into buying like other car salesmen. He is very responsive when we had any questions during the car buying process! If you looking into buying a car at Volvo go to Jason!

I went in to Volvo of Chattanooga today just to look at what they had on the lot and get info on a mailer I received from Volvo, Jason Odom and Lee Pierce greeted me on the lot and asked if he could help me. After talking fo a bit, I ended up trading my leased 2016 vehicle for a new lease on a 2020 vehicle. Lee was very helpful and a no pressure type salesman and made the deal in a very professional manner. I would recommend looking him up for your next vehicle purchase or lease!

Went in to check out an XC-90 and ended up driving one home after learning about the vehicle. Jason Odom is a great sales associate that did not push us on the decision.The best dealership experience my wife and I have had in years, started with a knowledgeable sales associate and concluded with a great vehicle delivery.My wife is very happy with her new vehicle.

Jason was a great help in buying our V90! Couldnt ask for a nicer guy with all the answers for our questions. I cant recommend him enough.

Fantastic!! Above and beyond...way more than I expected!!

Torrie took excellent care of me in the purchase of my Volvo XC60. She was prompt and professional with all questions or requests and was just exceptionally nice. She’s even followed up after the sale to ensure satisfaction with my purchase. Long of Chattanooga has been excellent for sales and service, I can’t say enough good things.

Jason took great care of us. He is very knowledgable and explained all our options. We would definitely recommend Long Volvo.

We purchased our vehicle last year and have taken it in on 3 separate occasions. Each time we were met with kind and courteous customer service people. Cant tell you enough how much we appreciate each and everyone. This is the best dealership and service department we have ever had. Thank you, Brent, for your help and advice for our vehicle.We have had our vehicle 4 years now! One of the best weve driven! We never missed recommended Service appointments! Customer Service Employees are the absolute best!

Ive had a few issues with my new 2019 XC 90- I bought as a certified vehicle in Atlanta and the car was delivered sight unseen (wont do that again). It had warped rotors and some software issues. I dropped it off late (after 8PM) and was met by a service agent who immediately knew who I was. They were very responsive when I had questions and took care of my issues. They also followed up to make sure I was happy with the service, which I was. Ive been very pleased with my first 2 interactions with the service department.

Wonderful experience. I enjoyed working with this dealership. I was very impressed by the service consultant and how he handled my concerns. I also noticed how clean and well maintained the shop and department were. Once I see this, I know my car will be in good hands. Great staff and friendly! Made my visit to Chattanooga another great experience.

Excellent customer service and timely maintenance and repair!

Just had an incredible experience with Jason Odom at Volvo. Professional and knowledgeable without being pushy. We were just looking and had planned on going to several other places but drove home with an XC90 today. Will not be our last time purchasing here.

We are very happy with our experience at Long Volvo! Jason was our salesman, and we seriously had the best car buying experience ever! We purchased the CX90 and Jason had me do a true test drive, he explained the whole vehicle in detail and we took a test drive that allowed me to see the cars full potential. Thank you Jason, and Long Volvo of Chattanooga!

The team was extremely helpful. The salesman Jason was extremely knowledgeable of every feature of the car. I would highly recommend the experience at Long.

We could not be happier with the sales and service we received today from Jason Odom and Justin Travis at Long of Chattanooga!!!!! If you are in the market for a new car you must stop in and see them. Very knowledgeable, polite and courteous young men a pleasure to work with!!

I went to Volvo the other day just looking around at features and prices of volvos. I met the nicest salesman Ive ever spoken with in my life. Justin Travis knows his stuff. He spent a good while with me just answering my questions and just having friendly conversation. I will be sending g all of my friends and family to this guy. Happy customer here.

Jerry Eddy did an excellent job of demonstrating the many different components of the car. He was exceptionally easy to deal with, was very responsive to our needs, and took much of the necessary information before we even made it to the dealership. This made the buying process exceptional satisfying. Looking forward to working with Jerry on our next car purchase. I also greatly appreciate the finance department recognizing our situation and staying low key. This was definitely the top car buying experience we have ever had.

Paul was magnificent! He was very thorough in explaining my vehicle choices, and made my car buying experience memorable.

Ive been bringing my older Volvo here for service for several years, Brint and Chris in the service department are wonderful. I also just bought a newer Volvo here. Jason did an excellent job, helping me understand the car and walking me through the process.

This is an incredible dealership. Professional and caring. They have consistently delivered superior service and support. For anyone purchasing a luxury brand car and expect a commensurate level service, I can highly recommend Long Volvo.

Very enjoyable buying process with Jason Odom, his product knowledge and laid back style was very much appreciated. Truly felt like him was looking out for my best interest.

Kwon was super helpful, I would recommend coming to Volvo cars at Long of Chattanooga any day.

Chad was amazing! I brought my sisters up to look at an XC60 and low and behold Im leaving in the car of my dreams. Thank you Long of Chattanooga!

Paid $600 for my 40,000 maintenance per Volvo. My car did not go into shop till 11:15 at earliest as I sat and waited on friend to pick me up.and it was done when I got back at 12:40. They charged me 2 hours at $145/hour. When I got back and saw it was just sitting, no one in Volvo Service, so waited another 10 minutes or so...no one touched my car. Hyundai man finally went in and said waiting on a car wash!!!!! How long do they wait at $145/hr?Next, my papers show both 20,000 mile and 40,000 work to be done. Which did they do? I was specific in telling them 40,000. Guess I need to assume it is my job to check the items on invoice v. the Maintenance book.Clearly states on invoice Tires are OK at this time . Got 15 minutes on way home and tire pressure sensor came on for left frt. tire. Luckily on US 27 there are repair shops . They took a look, and immediately notice a gash in the sidewall, Told me it might be OK to get home, but to either get new tire or switch it to rear. (Ended up buying 2 new front tires). My tires were NOT OK!!! Drove slowly and carefully . Almost home and it went flat, luckily slowly. Had to call roadside assistance and have spare put on. Nightmare.Was very upset and for next 2 hours never could get the Volvo Service to pick up. In error, the operator put me thru to Mercedes and they picked up immediately, said I had to talk to Volvo. After 6 to 7 tries, gave up. Even asked for Nelson.. who I know from horse shows in Franklin, TN where I used to trade with Darryl Waltrip Volvo.....no complaints, ever. . Have driven Volvo Wagons for 25 years, even when I had a company car furnished. And this is likely to be my last car......Losing confidence in the brand, and dealership service .So, I have no clue which service they did, why I would owe for 2 full hours and now wondering exactly what they can be trusted to tell me. I am 75 year old, woman, so two strikes against me.Tried to buy a CPO car at Long, but the salesman was vaping the whole time I talked with him and did not offer to find the car I wanted. Went to Atlanta and they found me the exact car, color and low mileage CPO, in a weekend.Needless to say, I will not be returning to Long unless my warranty covers. I will be waiting for an adjustment to my charge, That is if they ever bother to read their reviews. Most likely will have to go by there if do not hear from them!!! Should be so simple and they make it difficult and even questionable how careful they are (not) in calculating labor time. AND my HomeLink for my entry gate is still not working.....guess I need to figure it out myself. We have Never had issues programing before this car. We thought maybe a fuse. Tried Volvo On Call and they could not help either.....

Wonderful experience here at Long of Chattanooga! Bought my new Hyundai here and it was my first time buying a car on my own. All the staff at Long made the experience stress free and lots of fun! I never expected to enjoy it so much. They really take their time with you and are glad to explain things, answer all your questions, and make sure you get a good deal.I recently brought my new Hyundai in for routine maintenance and they were so polite and efficient! It took no time at all. The folks here at Long cant do enough for you.I highly recommend them for everything from maintenance needs to new car shopping. You cant go wrong at Long!!!

Jason Odom was phenomenal to work with. He was super knowledgeable and answered any question I had. I am certainly happy with the service from Jason and the dealership. He made buying my Volvo so easy.

Friendly service department when getting our CC 60 serviced. Needed a good bit of work which they completed in reasonable time.

My experience with Chattanooga Volvo during the process of trading in an older model car for a new car was excellent. Tim and Mike guided me thru the steps of allowing a test drive, evaluating my older car for trade in, assisting with steps for financing, explain the features on the new car and letting me know of their availability for questions in the future. Their kindness, patience and wise attention was much appreciated.

Jason has been extremely helpful and informative and answered every question for us. He went beyond the call of duty with coming to our house to set up home link. He was very knowedgeable of product and made the whole experience a pleasant one!

Justin and Jason did a fantastic job for me. This is the second automobile that I’ve purchased from Long Volvo of Chattanooga, and I also get my service work done with them as well. Chris and the guys on the service side also do a great job. You want find a better product than a Volvo.

My salesperson and their support staff was unbelievably helpful and I came out of there feeling like I got a great deal and so much knowledge about the car I can’t even remember everything. I’m very happy with my car and my experience and highly recommend dealing with them. Rich was great!

We bought a gorgeous Volvo C70 T5 hardtop that is perfect for us! We were looking for a Mercedes and could not be happier with this Volvo choice. Jerry Eddy was knowledgeable, gave us all the info we needed to make a decision and then worked with us to close the deal. Leigh Ann worked late into the evening to help us with the right financing and answered any questions we had. Professional and Awesome! We love the smooth ride, sleek lines, comfort and powerful Eco kick with the Turbo we found in the Volvo line. The car is a Swedish Beauty to be sure and I love her. Cant wait to see what Volvo comes out with in the future for convertible enthusiast. Safety, grace and style, whats not to Love.

Our salesman Zac Ibnsliman was very knowledgeable about the cars and is what we expect from a professional.

Chris in the service department is amazing. He always has time for any questions or concerns that I may have. I will continue using Volvo in Chattanooga based upon the wonderful staff and service that I have received with my last 2 Volvo purchases.

Spencer was very patient and helpful with getting me the car i was looking for

My rating reflects the car itself and the on going issues it has and the cost of repairing things that shouldn’t be breaking. I have a 2012 Volvo XC60. I bought it brand new. To date it has only 70,000 miles on it. In the first two years I owned it the windshield started to leak. After a bad rain I had about 2 inches of rain water on my passenger side floor board. Thankfully it was under warranty. It took 3-4 times for them to finally fix it. Every time I took it to the car wash water would drip from the roof. In the 7 years I have had the car the following things have broken. The sun roof part kept falling off and hitting me in the shoulder (they never could fix it), the start button fell off ($50 for the part and $250 for labor to fix), my passenger side lock/unlock button fell into the door, the interior car handle broke, both of the levers to lay my back seat down broke, the wood steering wheel is cracking everywhere. I would NEVER buy a Volvo again. The parts are cheap plastic that is expensive to replace. Needless to say I take my car to a mechanic in Cleveland that doesn’t over charge. Never again.

Went to Chattanooga Volvo, among other nearby dealers, seeking to purchase new Volvo. Chattanooga had a car that was a close, but not exact match to what I sought, and they gave me a price that was nearly identical to the other dealers. I noticed the Military Appreciation offer hidden under the About Us tab on their website, and inquired about it, ready to make the deal. The response was, Unfortunately, thats our best price - no other discounts can be applied. Again, the price was the same as other dealers. So, the Military Appreciation offer of rebates from the dealer on top of all other discounts seems to apply ONLY when Chattanooga is NOT giving you a fair price. If theyre giving you what they consider a good deal, then the Military Appreciation discounts are not available to you. Appreciation?!?!???I recall an acronym in the service for such arrangements - FUBAR.Beware of this companys apparent use of Military Appreciation as a come-on to take advantage of your service. Pretty disgusting.

AMAZING EXPERIENCE!! Quick and Easy transaction, made the deal work for us and we executed flawless...best prices around the region and EVEN better service! go see Kelly in sales at Volvo - she will definitely take care of you!

Jason Odom and Harley proctor were awesome to deal with on the purchase of our Volvo XC60. My husband said it was the easiest Vehicle purchase that he has ever dealt with. They both were very knowledgeable and informative. We are excited to be a part of the Volvo family now !

My father was looking at purchasing a new suv from Volvo for me to use as a reliable, safe vehicle to travel to and from college (my college is in an area that has bad weather frequently). The staff here were pretentious and did not offer me or my father an opportunity to test drive a car. We did the design a car program online, showed the staff and asked them to give us a call on estimated production time & paperwork. They never called so we went back a month or so later, this time with my mom (as we were seriously impressed with the cars themselves and felt like we were indeed going to buy). They STILL had bad customer service and had no explanation or apology to offer for their disservice. We instead went to do business in Bristol, TN (although the service there wasn’t great either- the brand needs some SERIOUS PR & customer support health).