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Barnes & Noble
2100 Hamilton Pl Blvd, Chattanooga, TN 37421, United States
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Barnes & Noble
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Ch
Review №1

Barnes and noble had all the books you could want. They even have magazines and cds. I love the Starbucks inside also.

Ki
Review №2

Friendly, helpful staff with a good selection of books. I prefer the order online, pick up in store option. Don’t shop here too often because it is overpriced from book places I usually shop.

GA
Review №3

Beautiful store! Didnt have what I was looking for - a specific Bible translation. But so, soooo many other books, gifts, toys for kids, little coffee shop. Lots of different genres.

Ch
Review №4

Nice enough store and Im glad for the music/video department and the cafe instead of a connecting Starbucks--but what a disappointment B&N has become in the last 10 years. This location, like many others, is just a shadow of its former self. As a former B&N bookseller who worked in multiple locations in the late 90s and early 2000s, I well remember what it used to be like. Packed shelves where you could find almost anything, booksellers who truly knew books and considered bookselling a profession, not just a job, lots of intellectual and creative energy, and comfortable chairs for relaxing and browsing. I could spend hours browsing in those days, as well as selling tons of books to hungry readers, but its so different now. Wide open spaces where shelves of books should be, shelves with far more face-outs than spines, shelves and shelves of toys where once there would have been books or audiobooks, booksellers who dont seem to know much about books, and no comfy chairs. The internet has ravaged the brick-and-mortar bookselling industry, and its heartbreaking to a booklover like me to see my third place so depleted of its glory. I never come anymore unless I need something. And every time I come, it makes me so sad.

Re
Review №5

This barnes and nobles has to be one of the best Ive ever been too!! All the employees are happy to help and know a lot about what they are recommending!!!

Sa
Review №6

Perfect place, calm, organized. I found all the books for prompt delivery that I was needing. Excelent reception!

Jo
Review №7

Very open. Easy to find referenced areas.Good to see crew working. Cafe was busy.Very nice and would go here again.Bathrooms could be checked more often.

Bl
Review №8

Holy moly! This is one of the largest Barns and Noble book stores I think I have ever been in! A huge selection of books and magazines as well as a plethora of other products, not to mention their coffee shop up in the back on a little platform that looks out over the entire book store. The service was excellent, very friendly and helpful.

Ca
Review №9

Barnes and Noble is so expensive that I only go here to get titles to find the books elsewhere. However, it is a classy environment, has many options for reading and music, and nice employees. Its location in the mall is easy to access and leads straight into the mall as well.

No
Review №10

Music, movies, coffee...books and coffee...great selection of graphic novels and coffee.....

Pa
Review №11

Always my favorite place to browse, drink coffee relax read some books before buying nice clean well stocked store, employees always helpful courteous and know where to find what Im looking for, definitely great place

Je
Review №12

I love B&N! The smell of a new book and coffee makes me happy and content! Staff are always nice but sometimes busy, so you may have to wait if you need help. However, this store has so many areas and books!

Wa
Review №13

The Starbucks inside is not owned by Starbucks, but by Barnes & Noble. So you can’t use the Apt for points or to pay. Which was a little surprising, but not a big deal till I got ripped off on my Venti Mocha Frappe. I was going to order a Grande but I needed a little more energy. Although I paid for a Venti I ended up getting a Grande anyway. Lily offered to make it over, but I had already waited long enough since they weren’t busy. It was really a rip off since the girl that made it put whip cream 1/3 of the cup up. (It was not made by lily) I hate getting ripped off, but I hate it more when I really needed what I ordered! Hopefully Barnes & Noble will train their workers a little better from now on.

Er
Review №14

Awesome! We have been looking for CDs and they have some. They have a wide variety of records, movies, ect..

Ji
Review №15

One of the places we really miss during the pandemic. Lovely atmosphere, interesting books, great selection of gifts and cards, favorite place to peruse calendars and journals. The cafe is delightful. We enjoyed sitting there and meeting friends. The employees are so friendly and helpful. Can hardly wait until we can spend hours there again. I did go in once during the pandemic for gifts and found they followed guidelines for safety. Definitely will go back in the future.

Wo
Review №16

It is a great store for book lovers especially since it also has a cafe although it is a big store which is good but try not to get overwhelmed by it since there is a specific area in the middle of the store where the staff is to help you find what you are looking for in there

Jo
Review №17

Great local bookstore just like to see the photography books get better a d more variety.

Vo
Review №18

In the past, this location has been one of my favorite. This last visit was a test of my patience. The store has revamped which gives a more definitive separation of genres. Unfortunately, some of the employees were less than friendly or helpful. The employee I worked with treated me as if i were a lesser being. The staff at the register on the other hand, was fantastic. Even with that, Id rather go to McKay or order from Amazon. The next time I need a book immediately, Ill make sure to order for pickup or go somewhere else.

Jo
Review №19

The nook man was fantastic. Went overboard to solve my problems. 5 stars

Ch
Review №20

Staff is rude. Girl made rude comments to my mother . When I ask her problem she only said we should leave or wear mask. I am fully vaxed...and mask are NOT required. If she is afraid, she should stay home.

ch
Review №21

Great book store lovely people you can really do d some great deals as well, its got a very home like feeling to it takes me back to place I remember as a kid when I would spend so much time on reading books and going to the library to find a place to truly let imagination take hold!!!😍😍🙄🤔

Am
Review №22

The setup of this store is...strange. The staff more than makes up for that shortcoming, though. Super helpful and polite

Da
Review №23

Great customer service clean and inspiring store could stay in there all day

Da
Review №24

Prefer having new books separate from regular selections.

C
Review №25

Was clean and the person was helpful, the Cafe however is NOT a Starbucks, they just sell things that Starbucks does. Meaning they dont take gift cards for Starbucks.

Ir
Review №26

Pumpkin Latte & Carrot,banana,coconut. Yum

Ry
Review №27

Nice bookstore. They have a Starbucks cafe/lounge for you to sit and read while enjoying a drink. Large selection of books and other media. Very current titles are kept front and center, so if youre looking for a book that just came out, they most likely have it. Very helpful staff as well.

Br
Review №28

Go there almsot every week, amazing and very interesting, all of my books are from there, and I have ALOT of books.

Al
Review №29

In this digital age I still like the feel of a book in my hands. B & N has a great selection and a helpful staff. Plus you can get your caffeine fix while you are there.

Do
Review №30

Not my favorite but at least it it’s a physical bookstore that is still open.

Me
Review №31

Helpful folks, old fashion place to be to learn . Nothing compares to reading a good book..The Good Book.

Co
Review №32

Alot of books. A place to eat. Manga and all the catorgories you can think of

T
Review №33

I actually went to the Starbucks on Barnes & noble bookstore

Ap
Review №34

Great place to shop! The staff are so nice!!!

re
Review №35

A calm place great for a date or just having a coffee and some relaxation to a good book. You can also visit hamilton place and enjoy the mix of culture in food and the energetic atmosphere.

Ke
Review №36

Great place for all your books supply

Wa
Review №37

The staff at this location are dedicated to insuring that you are a well taken care of customer. Thank you Cody for all your help getting the book I requested.

Er
Review №38

No paperback best sellers section. Told mixed in with regular fiction their not. Bottom line poor selection

Ma
Review №39

Barnes and Noble is always cool. Plus, they have Starbucks

Da
Review №40

Check before you go, you may get it cheaper on Amazon

Am
Review №41

Great choice to read and lots of Harry Potter

Br
Review №42

First off I love this book store I have never went in and not found what was meant for me. Secondly all the staff members here are lovely to be around. Also there is a coffee ☕ shop in the book store. Why are you not living here I dont know either. ☮❤☀️🌑🙏🙌🤲🎆

Ei
Review №43

Located in the mall. It was great!

Ro
Review №44

Very friendly people and a wide variety of books!

Ch
Review №45

I think the guy I talk to that works there is there just for a paycheck he seem like it was trouble directing me to where I wanted to go in the store

D
Review №46

Decent Manga section, staff is non existence. Lots of huge gaps that honestly scare me, not cozy at all. Not how a B&N should feel.

Dr
Review №47

Great selection of books and excellent prices. Loved the visit...

El
Review №48

I was looking for a certain calendar which they didnt have. Too late to buy a calendar for 2021. Other than that they were well stocked.

Ch
Review №49

Its a great store where you can look for books movies and nice people

Ke
Review №50

I came to this Barnes and Noble location after calling the store. I was searching for a particular item. Their staff is so helpfu l. Not only did they have what I was looking for, but they also held the item at the front register under my name. Additionally, the item I purchased was $50 cheaper than another big box online retailer. Barnes and Noble s customer service is exceptional!

Br
Review №51

Its okay, could be better

Jo
Review №52

Good selection. Needs to be a bit more organized. Shelves need to be attended to in almost all sections of the store.

St
Review №53

Didnt have any of the three books I wanted even though they were all just released. Had to get them from Amazon.

Ch
Review №54

Absolutely massive store with multiple departments that can seem confusing at first, but the staff is always helpful and can answer any questions and find anything. Very large Anime and Manga section, also an impressive science fiction and fantasy dept., something I always think of as a benchmark of any decent book store. Also, they have a Starbucks and a spacious reading area.

ri
Review №55

Cat was extremely helpful. Hate to see her leave

Ta
Review №56

Dont try to return university bought books here. They do not accept them.Not sure how or why barnes and noble is even linked to college bookstores.Also, we called like a week beforehand and asked about it over the phone and no one told us we couldnt return the textbook there?It was a Saturday so UTCs bookstore was closed.Im an online student and bought through the barnes & noble university bookstore and was sent the wrong edition...even though I put in the course ID etc. No wonder you guys are going out of business.

Da
Review №57

I love this store. They always order whatever I need if its not in. Great customer service.

J
Review №58

Masks required, thats a good thing. More than books here, toys, games, gifts.

Li
Review №59

Books Books Books. You name it they have it.. Very friendly ppl.

Sa
Review №60

Great selection, nice employees and they even have a starbucks

Ro
Review №61

The attatude that Mike showed to his fellow employee was totally inappropriate. The young lady at the cafe was so kind and went above and beyond to help my husband and I out. My husband got one of the breakfast bars. Mike manager apparently wanted one and was rude to the young lady. He asked who closed last night and the poor girl said the two employees named then said she would get it taken care of. I appaligzed to the young lady for Mikes ride behavior to her. I. This day in age we all need to treat each other with kindness. I did approach Mike and told him that others can see how he treats his employees and it was appalling. He the told me the girl was in training for management and that I need to mind my own business. Mike has no place in management. There is s book called QBQ he should really read. The book is about taking ownership for your own mistakes and stop passing the blame on others. It also helps to you own up to what you can do as a person to help fix a problem rather than pass the blame. Shame on you Manager Mike for being such a poor example of good leadership

Ne
Review №62

Awesome! Very helpful people and amazing cafe area

Pa
Review №63

We all need to support our local book stores. This one is very helpful in finding everything you need. I needed a weekly planner for 2021 and a cookbook for a present. Everyone was extremely nice.

Le
Review №64

Not as full as it use to be. If they had clearance sections, I did not see them.

Mi
Review №65

Personally dont like the new lay out, was fine with the perfectly straight library aisles, seems smaller and less space efficient

Le
Review №66

Lots of unique and interesting finds besides books.

Ro
Review №67

Friendly people, good selection of books, cds, and dvds, and nice cafe.

Ji
Review №68

Well stocked. Nice store.

Ke
Review №69

Nice to be at a bookstore again. Everyone was masked and socially distancing.

Am
Review №70

Great place sometimes quite sometimes kids are a bit to loud but other than that its a place you can come and think

Th
Review №71

Intellectually peace of mind

Ke
Review №72

At a time when book stores are closing everywhere, its so good to be able to walk into one, to see a great selection.

Sh
Review №73

The employees are helpful, polite, and efficient when you ask for help looking for a book.

Jo
Review №74

Great selection of books and games

Ja
Review №75

Had a small selection of Kpop albums. That was our reason for going there.

Ca
Review №76

All B&N stores are very nice, but at this store the staff was so helpful. Christine found the books I called about and had them ready, and Elizabeth at the register was a joy to talk with. Great job ladies!

jo
Review №77

My little girl loves to read and plus you get pretty good prices

Hi
Review №78

Need more discounted items.

Le
Review №79

Nice store but employees are way more than less to be desired. I mean, act like they dont work there and youre just there. One lady was very helpful. Thats it

Ni
Review №80

BOOOOOOOKS BOOKS BOOKS GALOR in other words:normal for a book store (the best book store ever)

Vi
Review №81

Looking for a specific Bible But they were low on availability.

Kn
Review №82

Extremely well laid out bookstore with lots to choose from. They also have a coffee stand if thats what you are into. Only negative is the staff, they seem nice enough but obviously over-worked and under staffed.

Ta
Review №83

Really nice with quite a kids section.

L
Review №84

Great book store in the mall with a Starbucks.Great selection of material.

Sa
Review №85

Found more than we needed with the help of staff!

Jo
Review №86

Best place ive been for books and novelty. Very spacious and clean. Friendly and helpful staff. Plus the food court is right around the corner. Lol

St
Review №87

Lol! Love this place, saw this book and had to post a picture!

Je
Review №88

I love any bookstore but the selection here is outstanding and the Starbucks and the selection they have is awesome.

Je
Review №89

Very clean and peaceful shopping experience.

Br
Review №90

So great to have a place to run into a good book. Elizabeth, my cashier, was enthusiastic about what Id selected. Some of the same faces have been operating this Barnes & Noble for years now. I just wish theyd bring back the soft seating to make this a viable hangout like it once was.

Ja
Review №91

Great store, the new layout is kinda weird but so is Covid-19. The customer service people are always super helpful!

Li
Review №92

Books and Starbucks. The Starbucks also sells Cheesecake Factory cheesecake by the slice.

Vi
Review №93

Okay to correct a misnomer its not that I hated the place I love the fact that they have such a selection of great books as well as other resources what I hated about the place was the fact that they had almost no help only one check out and it was at the wrong end of the store. You would think that because they are in a mall they would at least have the check out near the mall entrance as well as the exterior entrance I had to walk all over the store just to find a way to pay.I very nearly walked out without purchasing anything because no help was available to make a transaction.

Cl
Review №94

Always a great experience at Barnes And Noble! We went in looking for some Dungeon And Dragons for my stepson and the employee who helped us pointed us in the right direction! Excellent collection of Graphic Novels and Pop Culture toys!

Mi
Review №95

Yay books!The staff in location in particular is always friendly and runs a clean store.

Ma
Review №96

Very helpful and patient staff. Good job!

la
Review №97

Love this store

Da
Review №98

Didnt buy anything but store was clean and well laid out and associates were nice

Le
Review №99

Everyone was super helpful and the store was neat and clean. We found the exact book we were looking for, today!

Wi
Review №100

Plenty of items. Clean. However, it is NOT A REAL STARBUCKS. Even though they have 10+ signs, they just serve more of it so you cannot use your Starbucks card

Information
100 Photos
100 Comments
4.5 Rating
  • Address:2100 Hamilton Pl Blvd, Chattanooga, TN 37421, United States
  • Site:https://stores.barnesandnoble.com/store/2337
  • Phone:+1 423-893-0186
Categories
  • Book store
  • Cafe
  • Childrens book store
  • Hobby store
  • Toy store
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:12–7PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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