We have now purchased two boats from Erwin Marine Sales, one used and one new. Brian McNeal and Doug Underwood are an absolute pleasure to deal with. Everyone at marina is always extremely helpful, and the service department is absolutely outstanding. Everybody at Erwin goes above and beyond to ensure you have a positive ownership experience!!
We purchased our boat from Brandon and can not be happier! We are new to boating and were nervous about taking on a new hobby we had no experience ever doing until we met Brandon. Not only is he extremely handsome but he also incredibly well spoken and easy to get along with! When he was teaching us how to operate our boat safely and correctly, we just felt so relaxed while absorbing the excitement that radiated from his enthusiasm. If I could give more than five stars to express how happy we are with our Erwin Marine experience, I would give 100! Please, if you are ever considering purchasing a boat Brandon Mansfield is the MAN!!!!!
After a great experience renting through Erwin, we decided to research purchasing a used pontoon. It was our lucky day when Brandon Mansfield took our call and had the perfect Harris Tri-Toon for us at the right price. We are COMPLETE novices. Brandon and the rest of the staff patiently walked us through every step of the process from test drive, through insurance (Matt), registration, securing a slip (Melanie), and even naming our boat. Brandon has gone above and beyond on every level. His boating knowledge is extensive and his ability to break down information for newbies is amazing.Erwin advertises that they are family and a team that loves what they do. That is obvious in the way this company treats customers. Erwin completely stands behind its new and used inventory. Through Brandons attention to detail and Erwins pledge to customers, every effort has been made to make our previously owned boat look and drive like new. We honestly cant say enough great things about Erwin Marine Sales.
I work there its so awsome
Great staff! Friendly. Heck, I once ran out of gas on my jetski and had to swim it over to their private docks and a nice salesman trusted me with a full 5 gallon jug of gas and I did not have my wallet with me on jetski. Needless to say? I took him the money back by there
Beautiful marina, really friendly staff. Brand new rental Harris pontoon boats.
Nice, knowledgeable salesman. Treated us like family. Excellent experience.
Jody was wonderful. Helped us even when I booked 2 instead of 1 boat. Very, very nice boat.
Great amenities and docks. We purchased a boat and have a slip there. The sales team is great and knowledgeable. Greg Poe was our sales guy and was very patient with us but got us the perfect boat.
We had an amazing experience purchasing our 2020 Cobalt boat. Payton made the purchasing process painless. We will definitely be back in the future!
We had a very pleasant buying experience with Erwin Marine. The sales person Payton Massey met us on Labor Day for a boat showing and water test (dealer was closed )We drove down from Wisconsin for a getaway weekend in Chattanooga and had no intention of buying a boat. We agreed on a deal the next day. I have owned 7 other boats and have never had a more pleasurable buying experience.
Great people to deal with
Amazing day on the river! We wanted to do something that would be outside, fun and safe for our family. We rented a pontoon for the afternoon. Jodie was so helpful. We were assured that each boat was completely sanitized after each use. You could tell, it was like a brand new boat! Thank you Erwin Marine for a much needed day outdoors! We will be renting again very soon.
Awesome service department. I had a sporadic issue that was hard to replicate. They stayed with it until they found the issue...motor is running great.
I had a good experience keeping my boat in the dry storage here for a while, it is very convenient. They also helped me sell the boat to an out of town buyer who payed a reasonable price for it. The transaction went very smooth.
The people were friendlyI drove all the way from texas to buy this boat. Its was awesome.Very happy.
Lovely folks to do business with. Fair and honest...love the marina too.
The Service Department is outstanding! Jody assessed my boats needs and gave me straight-forward answers to all my questions and concerns. I would highly recommend him to anyone. Definitely one of the better experiences Ive had with any type of service or repair facility.
Family friendly service... Great guys on the forklifts for the dry dock service.
Nice clean docks. Everyone is always friendly
Cant ask for any better service. Got my boat in on an emergency and got it back on the water very quick!
Excellent marina with top notch service and professionals. Melanie is wonderful to deal with and my wife and can’t thank her enough for helping us with the slip for our boat.
Erwin made it so effortless to buy my first boat. They took care of everything and then did some extras. Definitely worth having them involved in buying your boat. Payton did a great job all the way the experience of finding and buying our boat.Chris
Very nice facilities. Michael helped us find the boat we wanted and has walked us through the process each step of the way. Never put any sales pressure, just wanted us to be happy....and we are!!
Great place and is constantly improving entire facility and grounds. 1st class
Good place to go for any boating need.
Had a lovely 4th of July (Yay America) on a brand new pontoon with many friends. Made quite a few memories on the trip! Jody was nothing but a pleasure and had some hilarious stories! It was smooth sailin on the pontoon and we had no problems that weren’t user error. Wear sunscreen and don’t forget to tip Dalton, legend has it he is the hardest working fella in town!!
Payton was great to work with and helped us find the right boat for our family and price point! From the loan experience to working with the marina and slip team members -- all have been fantastic.
I had my boat here for service over the winter for a damaged bimini top. They had a third party guy do the work and fix it (not replace it like they were instructed too, Ill come back to this) They also repaired the top frame of the windshield which turned out alright. Now here is where it gets sour. They charged me a shop fee for the top that they did no work on plus charged me the bill for the repair. The third party did all the work. To repair the top and fix the frame work cost me over a grand. The only part they touched was the frame of the windshield which was an hour or two job max. Back to the bimini top. I met up with the third party guy who did the repair and he told me it should have been replaced because the material is rotting and sun bleached. So now I have to spend the money all over again to have the top replaced when it should have been done the first time as they were told to do by me and my insurance. I would like to do business with them again but they have lost my trust with the work they do.Also unless you walk in with a wad of cash, good luck getting a sales person. Ive been here three times to talk about trading or even buying and cant seem to get past the sheet of paper with the boats they have available.
Great sales experience on recent purchase. Treated very well would buy from them again. They also have an A class marina here
Fast friendly service and great people to work with.
Good selection and easy water access
We had our tritoon listed with Brandon, he did a terrific job, we could not be happier. We had several offers and closing was a piece of cake
Service department folks were straight forward and very helpful.
I used to Work there. If you need a good new or used boat go check them out
Very good service and location!
Very helpful and informative sales staff. Thanks, Brandon.
Untrustworthy and falsely advertises used boats. Buyer beware!
Lovely area excellent selection it would seem
Best peeps ever in marine business.
The most BEAUTIFUL marina in Tennessee.
Payton is always a pleasure to work with!
All the details not only is it convenient but the park is just nearby and it is so peaceful
Best boat dealer around.
Great dealership! Friendly and responsive!
Best Marina in Chattanooga by far!!!
Excelent services
Great business
Friendly staff